Misrak TVET College Training, Teaching and Learning Materials Development
MISRAK TVET COLLEGE under
Ethiopian TVET-System INFOM!TION TEC"NOLO#$ %&''OT %EVICE Level I
LEARNING GUIDE # 32 &nit o( Competence) Competence ) Module Title ) L# Code ) TTLM Code )
Demonstrate *ork values Demonstrating *ork values ICT IT%+ M+ L- .ICT IT%+ TTLM+ /++
LO -) !ppl0 *ork values1ethics values1ethics
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age 1 o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
INTRODUCTION
Learning Guide # 32
This learning guide is developed to provide 0ou the necessar0 in(ormation regarding the (ollo*ing content coverage and topics 5 •
6ork Ethics
This guide *ill also assist 0ou to attain the learning outcome stated in the cover page7 %peci(icall0, %peci(icall0, upon completion o( this Learning #uide, 0ou *ill 8e a8le to 5 •
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Classi(0 and rea((irm wor rea((irm wor !a"ue$e%&i'$'on'e(% !a"ue$e%&i'$'on'e(% in in accordance *ith the transparent compan0 ethical standards, policies and guidelines7 &ndertake wor &ndertake wor (ra'%i'e in (ra'%i'e in compliance *ith industr0 *ork ethical standards, organi9ational polic0 and guidelines Conduct personal 8ehavior and relationships *ith co2*orkers and1or clients in accordance *ith ethical standards, polic0 and guidelines7 &se 'o)(an* &se 'o)(an* reour'e in reour'e in accordance accordance *ith transparent compan0 ethical standard, policies and guidelines7
Learning A'%i!i%ie +7 ead the speci(ic o8:ectives o( this Learning #uide7 -7 ead the in(ormation *ritten in the ;In(ormation %heets +< in pages .2=7 .7 !ccomplish the ;%el(2check< in page 47 37 I( 0ou earned a satis(actor0 evaluation proceed to ;Lap Test< on pages >7 "o*ever, i( 0our rating is unsatis(actor0, unsatis(actor0, see 0our teacher (or (urther instructions or go 8ack to Learning !ctivit0?+7 /7 Do the ;L!' test< @i( 0ou are read0A and sho* 0our output to 0our teacher7 $our teacher *ill evaluate 0our output either satis(actor0 or unsatis(actor07 I( unsatis(actor0, 0our teacher shall advice 0ou on additional *ork7 But i( satis(actor0 0ou can proceed to Learning #uide ..7
•
$our teacher *ill evaluate 0our output either satis(actor0 or unsatis(actor07 I( unsatis(actor0, 0our teacher shall advice 0ou on additional *ork7 But i( satis(actor0 0ou can proceed to the net topic7
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age 2 o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
In+or)a%ion S&ee% 1
,or E%&i'
,ORK ET-ICS ,or e%&i' is e%&i' is a set o( values 8ased values 8ased on hard *ork and diligence7 diligence7 It is also a 8elie( in the moral 8ene(it o( *ork and its a8ilit0 to enhance character7 !n eample *ould 8e the 'rotestant *ork ethic7 ethic7 ! *ork ethic ma0 include 8eing relia8le, having initiative, or pursuing ne* skills7 6orkers ehi8iting a good *ork ethic in theor0 should 8e selected (or 8etter positions, more responsi8ilit0 and ultimatel0 promotion7 6orkers *ho (ail to ehi8it a good *ork ethic ma0 8e regarded as (ailing to provide (air value (or the *age the emplo0er is pa0ing them and should not 8e promoted or placed in positions o( greater responsi8ilit07
-ere i a Li% o+ %&e To( 1. Va"ue E)("o*er Loo +or in E)("o*ee/ I( 0ou are interested in turning 0our internship into a :o8 o((er, o((er , its important to kno* eactl0 *hat emplo0ers look (or *hen hiring (ull2time emplo0ees7 In addition to relevant skills, emplo0ers seek emplo0ees *ho have the personal values, characteristics, and personalit0 traits that spell success7 #ood personal values are *hat makes the (oundation (or a good emplo0ee7 Internships are an ecellent time to sho* emplo0ers that 0ou have the personal traits that the0 value in their emplo0ees7 Do not make the mistake o( missing the opportunit0 to sho* 0our supervisors at 0our internship that 0ou have *hat it takes to 8e success(ul on the :o8 as *ell as possessing possessing the personal personal characteristics characteristics the0 value7 !n internship internship is an opportunit0 opportunit0 to learn the skills and 8ehaviors along *ith the *ork values that are reuired (or success in the *orkplace7 1/ S%rong ,or E%&i' Emplo0ers value emplo0ees *ho understand and possess a *illingness to *ork hard7 In addition to *orking hard it is also important to *ork smart7 This means learning the most e((i e((ici cien entt *a0 to comp comple lete te task tasks s and and (ind (indin ing g *a0s a0s to save save time time *hile hile comp comple leti ting ng dail dail0 0 assi assign gnme ment nts7 s7 Its Its also also impo import rtan antt to care care a8ou a8outt 0o 0our ur :o8 :o8 and and comp complet lete e all all pro: pro:ect ects s *hile *hile maintaining a positive attitude7 Doing more than is epected on the :o8 is a good *a0 to sho* management that 0ou utili9e good time management skills and dont *aste valua8le compan0 time attending to personal issues not related to the :o87 Do*nsi9ing in toda0s :o8 market is uite common so its important to recogni9e the personal values and attri8utes emplo0ers *ant to improve 0our chances o( :o8 securit0 se curit0 should a la0o(( occur7
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age 3 o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
2/ De(enda0i"i%* and Re(oni0i"i%* Emplo0ers value emplo0ees *ho come to *ork on time, are there *hen the0 are suppose to 8e, and are responsi8le (or their actions and 8ehavior7 Its important to keep supervisors a8reast o( changes in 0our schedule or i( 0ou are going to 8e late (or an0 reason7 This also means means keepin keeping g 0our 0our superv supervisor isor in(ormed in(ormed on *here *here 0o 0ou u are on all pro:ects pro:ects 0ou have have 8een 8een assigned7 Being dependa8le and responsi8le as an emplo0ee sho*s 0our emplo0er that 0ou value 0our :o8 and that 0ou are responsi8le in keeping up *ith pro:ects and keeping them in(ormed o( the things that the0 should kno* a8out7 3/ oeing a oi%i!e A%%i%ude/ Emplo0ers seek emplo0ees *ho take the initiative and have the motivation to get the :o8 done in a reasona8le period o( time7 ! positive attitude gets the *ork done and motivates others to do the same *ithout d*elling on the challenges that inevita8l0 come up in an0 :o87 It is the enthusiastic emplo0ee *ho creates an environment o( good *ill and *ho provides a postive role model (or others7 ! positive attitude is something that is most valued 80 supervisors and co2 *orkers and that also makes the :o8 more pleasant and (un to go to each da07 / Ada(%a0i"i%* Emplo0ers seek emplo0ees *ho are adapta8le and maintain (lei8ilit0 in completing tasks in an ever changing *orkplace7 Being open to change and improvements provides an opportunit0 to complete *ork assignments in a more e((icient manner *hile o((ering additional 8ene(its to the corporation, the customer, and even the emplo0ee7 6hile o(tentimes emplo0ees complain that changes in the *orkplace dont make sense or makes their *ork harder, o(tentimes these complaints are due to a lack o( (lei8ilit07 !dapta8ilit0 also means adapting to the personalit0 and *ork ha8its o( co2*orkers and supervisors7 Each person possesses their o*n set or strengths and adapting personal 8ehaviors to accommodate others is part o( *hat it takes to *ork e((ectivel0 as a team7 B0 vie*ing change as an opportunit0 to complete *ork assignments in a more e((icient manner, adapting to change can 8e a positive eperience7 Ne* strategies, ideas, priorities, and *ork ha8its can (oster a 8elie( among *orkers that management and sta(( are 8oth committed to making the *orkplace a 8etter place to *ork7
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
/ -one%* and In%egri%* Emplo0ers value emplo0ees *ho maintain a sense o( honest0 and integrit0 a8ove all else7 #ood relationships are 8uilt on trust7 6hen *orking (or an emplo0er the0 *ant to kno* that the0 can trust *hat 0ou sa0 and *hat 0ou do7 %uccess(ul 8usinesses *ork to gain the trust o( customers and maintain the attitude that ;the customer is al*a0s right<7 It is the responsi8ilit0 o( each person to use their o*n individual sense o( moral and ethical 8ehavior *hen *orking *ith and serving others *ithin the scope o( their :o87 4/ Se"+ 5 Mo%i!a%ed Emplo0ers look (or emplo0ees *ho reuire little supervision and direction to get the *ork done in a timel0 and pro(essional manner7 %upervisors *ho hire sel(2motivated emplo0ees do themselves an immense (avor7 For sel(2motivated emplo0ees reuire ver0 little direction (rom their supervisors7 Once a sel(2motivated emplo0ee understands his1her responsi8ilit0 on the :o8, the0 *ill do it *ithout an0 prodding (rom others7 Emplo0ers can do their part 80 o((ering a sa(e, supportive, *ork environment that o((ers emplo0ees an opportunit0 to learn and gro*7 6orking in a suppor supportiv tive e *ork *ork enviro environme nment nt and taking taking the intiati intiative ve to 8e sel(2di sel(2direc rectiv tive e *ill *ill provi provide de emplo0ees *ith a 8etter sense o( accomplishment and increased sel(2esteem7 6/ Mo%i!a%ed %o Grow 7 Learn In an ever2changing *orkplace, emplo0ers seek emplo0ees *ho are interested in keeping up *ith ne* developments and kno*ledge in the (ield7 It has 8een noted that one o( the top reasons emplo0ees leave their emplo0ers is the lack o( opportunit0 (or career development *ithin *ithin the organi organi9at 9ation7 ion7 Learning Learning ne* skills, skills, techni techniue ues, s, method methods, s, and1or and1or theori theories es throug through h pro(essional development helps keep the organi9ation at the top o( its (ield and makes the emplo0ees :o8 more interesting and eciting7 Geeping up *ith current changes in the (ield is vital (or success and increased in creased :o8 securit07 8/ S%rong Se"+ 5 Con+iden'e %el(2 %el(2con con(id (idenc ence e has 8een 8een recogn recogni9e i9ed d as the ke0 ingred ingredient ient 8et*ee 8et*een n someone someone *ho is success(ul and someone *ho is not7 ! sel( 5 con(ident person is someone *ho inspires others7 ! sel(2con(ident person is not a(raid to ask uestions on topics *here the0 (eel the0 need more kno*ledge7 The0 (eel little need to have to impress others *ith *hat the0 kno* since the0 (eel com(orta8le *ith themselves and dont (eel the0 need to kno* ever0thing7 The sel(2con(ident person does *hat he1she (eels is right and is *illing to take risks7 %el(2 con(ident people can also admit their mistakes7 The0 recogni9e their strengths as *ell as their *eaknesses and are *illing to *ork on the latter7 %el(2con(ident people have (aith in themselves and their a8ilities *hich is mani(ested in their positive attitude and outlook on li(e7 Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
9/ ro+eiona"i) Emplo0ers value emplo0ees *ho ehi8it pro(essional 8ehavior at all times7 'ro(essional 8ehav 8ehavior ior includes includes learni learning ng ever0 ever0 aspect aspect o( a :o8 and doing doing it to the 8est o( ones ones a8ilit0 a8ilit077 'ro(essionals look, speak, and dress accordingl0 to maintain an image o( someone *ho takes pride in their 8ehavior and appearance7 'ro(essionals complete pro:ects as soon as possi8le and avoid letting uncompleted pro:ects pile up7 'ro(essionals complete high ualit0 *ork and are detail oriented7 'ro(essional 8ehavior includes all o( the 8ehavior a8ove in addition to providing a positive role model (or others7 'ro(essionals are enthusiastic a8out their *ork and optimistic a8out the organi9ation and its (uture7 To 8ecome a pro(essional 0ou must (eel like a pro(essional and (ollo*ing these tips is a great start to getting to *here 0ou *ant to go7 1./ Lo*a"%* Emplo0ers Emplo0ers value emplo0ees emplo0ees the0 can trust and *ho ehi8it ehi8it their lo0alt0 lo0alt0 to the compan0 compan077 Lo0alt0 in the *ork(orce has taken on a ne* meaning7 #one are the da0s *hen emplo0ees plan on starting out and retiring *ith the same compan07 It is said that most people *ill hold 8et*een > 5 +- :o8s :o8s thro throug ugho hout ut their their care career er77 6hat 6hat does does this this mean mean in term terms s o( lo0a lo0alt lt0 0 in toda toda0 0s s *ork(orceH Compan Companies ies o((erin o((ering g emplo0 emplo0ee ee gro*t gro*th h and opport opportuni unit0 t0 *ill *ill ultima ultimatel tel0 0 gain gain a sense sense o( lo0alt0 (rom their emplo0ees7 Emplo0ees toda0 *ant to (eel a sense o( satis(action in their :o8s and *ill do a good :o8 *hen the0 (eel that the emplo0er is (air and *ants to see them succeed7 !lthough this ma0 mean onl0 sta0ing (or (ive or ten 0ears in a position, emplo0ees can o((er lo0alt0 and make an important contri8ution during their time *ith the compan07 More companies toda0 encourage emplo0ee (eed8ack and o((er emplo0ees an opportunit0 to lead in their area o( epertise7 This gives emplo0ees a greater sense o( satis(action and a sense o( control over their :o87 Empo*erment encourages emplo0ees to do their 8est *ork since companies are displa0ing a trust and epectation that the0 8elieve in their emplo0ees to do a good :o87 O((eri O((ering ng :o8s :o8s that that encoura encourage ge learni learning ng and the develop development ment o( ne* skills skills also also gives gives emplo0ees a sense o( empo*erment in the *orkplace7 !ligning an emplo0ees values *ith the goals goals o( the organi organi9at 9ation ion *ill *ill (os (oster ter lo0alt lo0alt0 0 and a 8ond 8ond 8et*ee 8et*een n emplo0 emplo0er er and emplo0 emplo0ee7 ee7 Fostering good relationships *ithin an organi9ation and o((ering constructive *a0s to handle con(lict provides a *in 5 *in situation (or 8oth emplo0er and emplo0ee7 Creating an organi9ation that that values values lo0alt0 lo0alt0 *ithin the organi organi9at 9ation ion can also also *ork *ork to its 8ene(it 8ene(it 80 using using the same techni techniue ues s and strate strategies gies to esta8l esta8lish ish lo0alt lo0alt0 0 *ith *ith custom customers ers and lo0atl lo0atl0 0 (rom (rom custom customers ers ultimatel0 makes (or a success(ul 8usiness7
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age 4 o( 4
Misrak TVET College Training, Teaching and Learning Materials Development
Se"+:C&e' 1 Name:____________________
,ri%%en Te% Date:_________________
Instruction: Answer all the questions listed below, if you have some clarifications- feel free to ask your teacher.
+7 -7 .7 37
Emplo0ers Emplo0ers value value emplo0ees emplo0ees *ho ehi8it ehi8it pro(essiona pro(essionall 8ehavior 8ehavior at all times7 JJJJJJJJ JJJJJJJJJJJ JJJJJJ JJJ person person is someone someone *ho *ho inspires inspires others others Emplo0ers Emplo0ers value value emplo0ees emplo0ees the0 can trust trust and *ho ehi8it ehi8it their lo0alt0 lo0alt0 to the compan0 compan0 Emplo0ers Emplo0ers seek emplo0ees emplo0ees *ho *ho are interested interested in keeping keeping up *ith ne* developm developments ents and kno*ledge in the (ield7 /7 Its important important to keep keep JJJJJJJJJJJJJJJJ JJJJJJJJJJJJJJJJ o( changes in 0our schedule or or i( 0ou 0ou are going going to 8e late (or an0 reason7 =7 Emplo0ers Emplo0ers value value emplo0ees emplo0ees *ho understan understand d and possess possess a *illingness *illingness to *ork hard7 hard7
$our $our teacher *ill evaluate 0our output either satis(actor0 or unsatis(actor07 I( &nsatis(actor0, 0our trainer shall advice 0ou on additional *ork7 But i( satis(actor0, 0ou can proceed to the net topic7
Learning #uide +st e evision
Date) /2-+3 !uthor) IC ICT, IT 5 Misrak TVET College
'age 6 o( 4
