Misrak TVET College Training, Teaching and Learning Materials Development
MISRAK TVET COLLEGE under
Ethiopian TVET-System INFOM!TION TEC"NOLO#$ %&''OT %EVICE Level I
LEARNING GUIDE # 27 &nit o( Competence) Competence ) Module Title ) L# Code ) TTLM Code )
*ork *ork +ith others *orking +ith others ICT IT% M-. L- /0 ICT IT% TTLM-. -1
LO ) Develop effective worpl!ce rel!tio"$ip
Learning #uide st evision
Date) -23/-1 !uthor) ICT, IT 4 Misrak TVET College
'age % o( 2
Misrak TVET College Training, Teaching and Learning Materials Development
INTRODUCTION
Le!r"i"& G'i(e # 27
This learning guide is developed to provide 5ou the necessar5 in(ormation regarding the (ollo+ing content coverage and topics 4 •
*orkplace elationship
This guide +ill also assist 5ou to attain the learning outcome stated in the cover page6 %peci(icall5, %peci(icall5, upon completion o( this Learning #uide, 5ou +ill 7e a7le to 4 •
• • •
Do the ('tie the ('tie !"( repo"i)ilitie in repo"i)ilitie in a positive manner to promote cooperation and good relationship6 %eek assistance (rom wor&ro'p +hen wor&ro'p +hen di((iculties arise and addressed through discussions6 Encourage, ackno+ledge ackno+ledge and act upon the *ee()!c the *ee()!c provided provided 75 others in the team espect and ackno+ledge di((erences in personal values and 7elie(s in the development
Le!r"i"& Activitie 6 ead the speci(ic o78ectives o( this Learning #uide6 /6 ead the in(ormation +ritten in the 9In(ormation %heets : in pages ; 316 ;6 !ccomplish the 9%el(3check: in page 26 16 I( 5ou earned satis(actor5, proceed to 9Lap Test on page <6 "o+ever, i( 5our rating is unsatis(actor5, unsatis(actor5, see 5our teacher (or (urther instructions or go 7ack to !ctivit5 =6 26 Do the 9L!' test: >i( 5ou are read5? and sho+ 5our output to 5our teacher6 $our teacher +ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( unsatis(actor5, 5our teacher shall advice 5ou on additional +ork6 @ut i( satis(actor5 5ou can proceed to Learning #uide /.6
•
$our teacher +ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( unsatis(actor5, 5our teacher shall advice 5ou on additional +ork6 @ut i( satis(actor5 5ou can proceed to the neAt topic6
Learning #uide st evision
Date) -23/-1 !uthor) ICT, IT 4 Misrak TVET College
'age 2 o( 2
Misrak TVET College Training, Teaching and Learning Materials Development
I"for+!tio" S$eet %
,orpl!ce Rel!tio"$ip
,$!t i ! worpl!ce! worpl!ce is worpl!ce is a location or 7uilding +here people per(orm ph5sical or mental +ork in order to earn a living6 It is usuall5 a location outside oneBs home or place o( residence6 The term worpl!ce worpl!ce is also used to descri7e the +ork environment in general especiall5 as it relates to the rights and responsi7ilities o( emplo5ees and emplo5ers6
,orpl!ce Rel!tio"$ip ,$!t Doe Repo"i)ilit. Me!"In the +orkplace, ever5one interacts +ith each other6 This is ho+ societ5 orga organi nie es s itsel itsel(( and and commu communic nicat ates es toge togeth ther er at +ork +ork66 These These rela relati tions onshi hips ps are are valua7le (or the opportunities the5 create to improve per(ormance o( individuals, as +ell as 7ene(iting them, 75 creating a more use(ul and interesting place to +ork6 Each person in the team has a responsi7ilit5 responsi7ilit5 and a vested interest interest in making these relationships +ork, (or their mutual 7ene(it6 In practice, Bresponsi7ilit5B is all a7out doing 5our 7it >and ma57e a little more? to oil the +heels o( the relationships relationships 5ou have +ith all o( 5our colleagues, colleagues, at +hatever level o( hierarch5 the5 might 7e, such that ever5one is a +inner6 There are (ive critical activities that an5one creating a +orkplace relationship needs to 7e a+are o( 3 and 7e prepared to put into practice6 %/
S$ow Co++it+e"t
@5 7eing 7eing onside onside and decide decided d to make make the di((er di((erenc ence, e, +hatev +hatever er the histor5, 5ou are starting a process to 7uild relationships, even i( it means 5ou have to rethink 5our position as +ell a 7it6 2/
0e I"terete( i" Ot$er
$ouBll 7uild relationships (aster i( 5ou dump talking all a7out 5oursel( and make sure 5ou ask uestions that +ill help he lp 5ou get to kno+ people 7etter6 7etter6 $et, et, this this isnB isnBtt actu actual all5 l5 the the point point66 ItBs ItBs that that 5o 5ou u are are sho+ sho+in ing g that that 5o 5ou u are are interested that counts6
Learning #uide st evision
Date) -23/-1 !uthor) ICT, IT 4 Misrak TVET College
'age 1 o( 2
Misrak TVET College Training, Teaching and Learning Materials Development
1/
Cre!te Tr't
Follo+ing through +ith +hat 5ou sa5 5ou +ill do 7eing as open and hones ho nestt as poss possi7 i7le le givi giving ng and and acce accept ptin ing g (eed (eed7a 7ack ck,, as +ell +ell as sho+ sho+ing ing con(idential con(identialit5 it5 and discretion, discretion, are all tin5 and still vital tactics tactics to adopt +hen 7uilding ne+ and maintaining eAisting relationships6 /
S+ile lie .o' +e!" it/
#reet people +hen 5ou cross paths in the halls6 Make small talk in the elevat elevator or and the kitchen kitchen66 O((er O((er advice advice33o 33orr at least least s5mpat s5mpath5 h5 33 +hen +hen the printer 8ams6 %mall gestures like this seem see m inconseuential, 7ut go a long +a5 to+ard esta7lishing 5ou as a (riendl5, approacha7le approacha7le person, +hich makes 5our co+orkers much more likel5 to eAtend (riendship to 5ou in return6 3/
M!e l' l'"c$ ti+e oci!l ti+e/
I( 5our 5our depart department ment has a schedu scheduled led lunch 7reak, 7reak, tag alo along ng +ith +ith a group, group, or ask one o( 5our o((ice neigh7ors neigh7ors to a restaurant restaurant 5ou en8o56 en8o56 Eat together6 4/
K"ow .o'r li+it/ Those +ithout strong social 7utter(l5 inclinations should not (eel le(t out o( the (un6 %pend 5our 7reak time in the o((ice social hu733the 7reak room or the co((ee shop across the street33and have a chat +ith +homever comes in6 'op into other peopleBs cu7icles on 5our +alk to the suppl5 closet, 8ust to sa5 hello6 $ou certainl5 donBt have to thro+ parties to make a (e+ (riends on the 8o76
Learning #uide st evision
Date) -23/-1 !uthor) ICT, IT 4 Misrak TVET College
'age o( 2
Misrak TVET College Training, Teaching and Learning Materials Development
Self5C$ec % Name:____________________
,ritte" Tet Date:_________________
Instruction: Answer all the questions listed below, if you have some clarifications- feel free to ask your teacher.
Chose the following question Point (2) 1. If your departm department ent has a schedul scheduled ed lunch lunch break break a. Make lunch time social time b. Smile like like you mean it c. Create Trust d. Show Commitment 2. By being being onside and decide decided d to make the the diere dierence nce a. Make lunch time social time b. Smile like like you mean it c. Create Trust d. Show Commitment !. being as open open and and honest honest as as possible possible a. Make lunch time social time b. Smile like like you mean it c. Create Trust d. Be Interested in Others Write the answer of question 1. "hat "hat is is a #orkpl #orkplace ace$ $ 2. "hat %oes &esponsibilit esponsibility y Mean$ Mean$ !. "rite "rite about about de'nitio de'nition n of aboe aboe uestion uestion Show Commitment Be Interested in Others Create Trust Smile like you mean it. Make lunch time social time. *no# your limits. • • • • • •
$our teacher +ill evaluate 5our output either satis(actor5 or unsatis(actor56 I( &nsatis(actor5, 5our trainer shall advice 5ou on additional +ork6 @ut i( satis(actor5, satis(actor5, 5ou can proceed to the neAt topic6
Learning #uide st evision
Date) -23/-1 !uthor) ICT, IT 4 Misrak TVET College
'age 3 o( 2