Kt Solution Manager 7.2

Kno Kn o wle wl edge dg e Tr an sfe sf er Of Of f er ings in gs SA P So l u t i o n Man Man ag er 7.2 Services, SAP SE Dr. Liane Will, Digital Business Services, January, 2017

Schedul chedule e Know ledge Transfer Transfer Produc ts Dec 2015

Jan 2016

Early Adoption

Summer 2016

Jan 2017

Global Availability

Early Knowledge Transfer 

Guided

EGIs

Full Portfolio

Classroom

Discovery

1. Upgrade to 7.2

EGI for 7.2

Training 7.2 7.2

Meet the

Tutorials

2. Content Activation

Experts

Experience 7.2

Best Practices

comparison and

in Upgrading

simulation

7.1

7.2

Knowledge Tra Transfer nsfer – Build up your knowledge and and skills!

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For more information on EKT at: http://support.sap.com/ekt-soutionmanager 

Experience Experi ence SAP Solu Soluti tion on Ma Manager nager 7.2 7.2 in CAL Test-drive for a nominal fee in your own private cloud with personalization SAP Solution Manager product management provides solutions in SAP SA P Cloud Appl iance Lib rary (CAL) (CAL) for creating a preconfigured demo instances or testing content activation. With help of this prepared CAL solution you can setup Solution Manager 7.2 instances preloaded with projects which you can use for evaluation and activation testing. On the basis of this CAL solution you need only an Amazon Web Service (AWS) or Azure Azure account to test drive an SAP Solution Manager 7.2 instance. The trial version is free of charge for the first 90 days. Afterwards SAP license and CAL agreements apply. apply.

SAP SA P CAL – Your hig hway to SAP Soluti Soluti on Manager Manager 7.2 7.2 success!

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For more information on CAL at: http://cal.sap.com

SAP Solu Soluti tion on Ma Manager nager Media Cent Center  er  The library for all recorded SAP Solution Manager videos and demos SAP Soluti on Manager Media Media Center  is divided into three different sections: 

Introduction  All need to know information information about about SAP Solution Manager Manager will be shown here. This content is focused on Management Competence.



Management Competence

Key Value Chains Here you will find all system demos based on Key Value Chains (aligned with ITIL). This end-to-end demo content is primarily focused on Core Competence. Competence .



Core Competence

Functional Areas Areas Expert Competence

Here you find all recordings to the SAP Solution Manager  processes about the different scenarios and functionalities. This video content is primarily focused on Expert Competence. Competence .

Media Me dia Center Center – Videos & system demos on all competence levels. levels.

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For more information on Media Center at: http://support.sap.com/solutionmanager > Media Center 

SAP SA P Enterpr Enterpris ise e Supp Support ort Acade Ac ademy my Participate in live expert sessions or profit from self-learning content or replays

Enterprise Support Academy Academy – Lea Learning rning con tent to your needs! needs!

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For more information on SAP Enterprise Support Academy at: http://support.sap.com/esacademy

GuidedGuid ed-Disc Discovery overy Tut utor orial ial fo r 7.1/ 7.1/7. 7.2 2 Recorded movie at its best powered by Workforce Performance Builder  One video in four episodes Part 1

Part 2

Execution 7.1 Empowering SAP expert explains the theory using training materials

SAP Expert demonstrates the usage/activities/preparation steps in a prepared SAP Solution Manager 7.1

Part 3

Part 4

Execution 7.2

Discover it for  yourself!

SAP Expert demonstrates the same usage/activities/preparation steps in a prepared SAP Solution Manager 7.2

You can repeat the demonstrated steps on your own in a simulation of  Solution Manager 7.2

EGII Sessi EG Session ons s for fo r SAP Solu Soluti tion on Ma Manager nager 7.2 7.2 Multiday remote sessions with SAP experts in workshop-sty workshop-style le Planning

SAP Solution Manager  Roadmap

Setup & Operations

Technical Upgrade 7.2

Test Suite

Change Control Management

Incident Service Management

Custom Code Management

Business Process Operations

 Application Operations

Data Volume Management

Content Activation 7.2

Test Management I: SAP Test Suite

Change Control Management I: CTS+

Incident and Problem Management

Configuration Validation

Business Process Monitoring & Stabilization

System Monitoring & Reporting

Data Volume Management: Methodology and Infrastructure

Process Management

Test Management II: Business Process Change Analyzer 

Change Control Management II: Quality Gate Management

Incident and Problem Management for VARs

Custom Development Management Cockpit

Job Management

End-User Experience Monitoring Reporting  Analytics

Change Control Management III: Change Request Management

Service Asset & Configuration Management

E2E Root Cause  Analysis

Business Intelligence Monitoring and Troubleshooting

Project& Process Management

Test Management III: Component Based Test  Automation  Automa tion (CBTA)

Change Control Mgmt IV: Change Request Management Advanced Functions

Basic Configuration of  SAP Solution Manager 

 Available  Available Q1/2017 Update planned  ALM Jump Start Start

Custom Code Lifecycle Management: Make Your Custom Code Efficient

Guided Procedures

SAP HANA Monitoring and T rouble roubleshooting shooting

Integration Monitoring

Roles & Authorization Concept

SAP Solution Manager  configuration configura tion for SAP Business Objects BI 4

Scope and Effort  Analyzer 

 Acc  Ac c el eler erat ated ed In Inn n o v at atii o n En Enab abll em emen entt Expert on demand request for live sessions with SAP experts If you are interested in further information about specific SAP Solution Manager functionality, functionality, or if you still have follow-up fo llow-up questions after attending an EGI session or after a service delivery, delivery, or if you require support in topics which are not covered by any service, you might be interested in taking advantages of the AIE Expert Expert on Demand service for SAP Solution Manager: §

1:1 session with a remote rem ote presentation

§

Flexible session scheduling

§

Direct interaction with an SAP expert

§

 Available  Available for many m any SAP Solution Solution Manager topics

You can find more information about this new delivery format and about the entitlement on the SAP Enterprise Support Academy web page. To make use of this service simply click on the link and order it. We W e recommend to submit your questions to our ex perts in advance.

Planned Pla nned Classro om Traini rainings ngs for SA SAP P Sol Soluti ution on Ma Manager nager 7. 7.2 How to Use

How to Configure      h      t      i     w    r     n    e     o    g      i      t     a     a    n     m    a     r      M     o      f     n     s     o     n     t      i     a     u     r      l      T    o      l      S     a      t      i      P     g     A      i      D     S     e     t      h     g     i     a    w     n     a     A      N      M      :      A        0     H      4       4     /        0     S       E        2       E

Portfolio & Project Management Solution Documentation & Implementation Incident, Problem & Request Management Change, Test & Release Management

E2E600 Implementation Projects SM250 Setup ITSM

SM255 Setup Change Management

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E2E220 Test Manag ement

E2E110 Application Operations

E2E120 System Monitoring

E2E300 Business Process Integration and  Automation  Automation

Business Process Operations Application Operations

E2E200 Change Control Management

SM100 Operations and Configuration

For more information on SAP Education at: https://training.sap.com/g/en/coursesand-curricula/solution-manager 

Knowl Kno wl edge Transfer Products Produ cts for f or HANA HANA Operatio Operations ns Basic and Introduction

SAP Training Center 

Class Room Trainings

How to Use

How to Configure

HA100 Key concepts, architecture, modeling, HANA Studio

HA200 HANA Installation & Administration Administration landscape, Installation, Migration, trouble shooting, operations, Performance Management Monitoring& Troubleshooting

Enterprise Support

Expert Guided Implementation

 Ad van ced Mon it or in g

Data Administration & Operations

 Ac ademy Data Modelling

Premium Engagement Customers

Onsite Workshops

Make Your Your Custom Code Ready

System Administration HANA Introduction to key concepts, Architecture Architecture Typical administrative tasks and customer specific adoption Best Practices in Maintenance and Monitoring Security aspects

Furt urther her Information Inform ation on SAP Solu olutio tion n Manager  Manager  General overview http://support.sap.com/solutionmanager  Focused solutions overview http://support.sap.com/focused Documentation http://help.sap.com/solutionmanager72 Learning Maps and Guided Discovery Tutorials Tutorials http://support.sap.com/ekt-solutionmanager  SCN https://wiki.scn.sap.com/wiki/display/SM https://wiki.scn.sap.com/wi ki/display/SM/Solution+Man /Solution+Manager+Home ager+Home Discussions https://scn.sap.com/community/it-management/alm https://scn.sap.com/communi ty/it-management/alm/solution-manager  /solution-manager  Prepare today https://wiki.scn.sap.com/wiki/display/SM https://wiki.scn.sap.com/wi ki/display/SM/SAP+Soluti /SAP+Solution+Manager+ on+Manager+7.2+Content+Activ 7.2+Content+Activation ation Technical info https://apps.support.sap.com/sap/support/pam?hash=pvnr%3 https://apps.support.sap.com/sap/supp ort/pam?hash=pvnr%3D012006153209000060 D01200615320900006067%26pt%3Dg% 67%26pt%3Dg%257Cd 257Cd

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