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KFC is the largest fast-food chain in Malaysia and Brunei, serving world famous Original Recipe fried chicken which contains secret blend of 11 herbs and spices. Apart from serving finger-licking good fo we continuously aim for high quality and are committed to ensure food safety by stringent control to maintain our standards.
Our Products
We cook our products well above the minimum temperature recommended by WHO. We have devel standard procedure that would minimize risk of cross contamination between raw and ready-to-eat products.
We provide information on the nutritional values of KFC products to assist our customers in planning wholesome and balanced meal. For frying all of our products, we use non-hydrogenated palm oil tha contains insignificant amount of trans fat and it is 100% cholesterol free.
We have a team of food technologists constantly experimenting with new flavors and creative concep provide more value, choices and healthy options for our customers. Apart from introducing internatio products into our market, we have also developed some popular local flavors designed to enable our customers to enjoy an exciting dining experience.
Quality control begins from the supply of all the raw materials. We conduct an annual supplier audit, namely the STAR Audit, which is a YUM proprietary programme, similar in many ways to the ISO approach. The STAR Audit comprises two versions; the Food Safety and the Quality Systems Audits STAR Audit is either conducted by a third party international auditing Sign upcompany to vote onappointed this title by YUM or very own team of professional food technologists from the KFC Quality Assurance Department. Useful Not useful
Supplier Quality
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The results are reported to and reviewed by our regional franchisor for continuous improvement. Suppliers’ performances are constantly monitored through regular submission of quality reports. In addition, our food technologists also conduct quarterly QA evaluations on our in-house suppliers.
We use top quality raw materials from reputable suppliers such as Nestle, UBF, Kerry Ingredients, LambWeston, Simplot, McCain and Jomalina, as well as from our in-house suppliers such as Ayama Region Food, KFC Bakery and KFC Commissary.
Our chicken supplier Ayamas is monitored closely by Department of Veterinary Service and has obta the VHM (Veterinary Health Mark) Logo. It is also an ISO 9001 certified company. All Ayamas chicke are slaughtered by personnel certified by Jabatan Agama Islam Selangor to ensure Halal procedures met.
Restaurant Quality
The main attributes for KFC restaurant excellence are CHAMPS. C - Cleanliness H - Hospitality A - Accuracy M - Maintenance P - Product Quality S - Speed of Service
Sign up to vote on this title We have a field service team of QA personnel (also known as CHAMPS Recognition Specialist) to Useful the Not conduct regular evaluations in every KFC restaurants throughout country. Theuseful evaluation covers aspects of CHAMPS including the cleanliness and sanitation of the premises and equipment, persona hygiene, hospitality/friendliness in service, accuracy in the serving order, good maintenance, product
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KFC HACCP Programme We have also established a Hazard Analysis Critical Control Point (HACCP) Programme for KFC restaurants. HACCP is a management system for the assurance of food safety. The process includes identifying, evaluating and controlling hazards i.e. physical, biological and chemical to ensure food sa It is applied from receiving of raw materials at our restaurant until serving to our customers. KFC KLC has been audited and certified by a reputable certification body since 2005. All the established Critica Control Points (CCPs) are now included in our Daily Operations Checklist which is used by all the KF restaurants in the country.
Sanitation / Personal Hygiene Our daily operations manual clearly highlights each step of the sanitation procedure to ensure strict compliance to to the KFC requirement. Each staff has to undergo the Food Handler’s Course conducted internally by KFC which is recognized by the Ministry of Health.
We have implemented a handwashing procedure to ensure each staff washes his/her hands at least every hour and whenever necessary. The procedures include wetting hands first, then rubbing the ha together, fingers between fingers, around the wrist and up to the elbow with liquid antibacterial hands for 30 seconds. Then the hands are rinsed with clean water under the hands-free tap, and dried with single-use paper towels. No bare hands are allowed to touch any finished products. Instead, we constantly stress on the importance of using disposable gloves, sanitized scoops or tongs. All our restaurant team s including managers are immunized against Typhoid upon em ployment.
Pest Control Due to the encouraging conditions in the tropical climate, pest control is indeed a challenge. Howeve Signreputable up to vote pest on this title companies relentlessly continue to maintain our standards and have engaged control assist us in this matter. Useful Not useful
The trained service teams conduct regular inspections which include night treatment after operation h and also provide follow-up checks during operation hours whenever needed, in every restaurant. The
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History
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The first KFC restaurant was w as opened in 1973 on Jalan Tunku Abdul Rahman. Today there are more than 500 KFC Restaurants nationwide and still counting Great tasting chicken has become synonymous with KFC; and has been enjoy by Malaysians ever since. In fact, KFC Malaysia has developed a distinctive Malaysian personality of its own. Especially for Malaysians
We are an establishment that is run by Malaysians and managed by Malaysians; we took it upon ourselves to c
a selection of food that would make Malaysia proud on the international scene. Kentucky Nuggets, for example, conceived in Malaysia and then found its way to KFC worldwide. Today, Kentucky Nuggets is one of KFC's successes.
"Meals on Wheels" was also developed in Malaysia. It was created for the purpose of bringing g reat tasting chic
to places where a KFC Restaurant might not be available. So, any offices o r companies can hold functions at an place and anytime!
All our achievements add to our Malaysian identity. identity. But it has has only been possible because you invited us to to sha your lives.
Just for Kids
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At KFC, we recognize that improving the quality of life and economic vitality of the communities communities in which we we con business is in the best interest of our company, our patrons, our employees and our industry.
And to show our appreciation for Malaysian support for making us a market leader; leader; all of us here at KFC Malays wanted to give something back to the community. So, Projek Penyayang KFC was developed to provide food 150++ homes every quarter. Projek Penyayang KFC was founded in 1995 in an effort to enable thousands of
orphans and underprivileged children to enjoy KFC meals. Over 6,500 children are treated to a finger lickin' goo every year. This year marks the 10th Anniversary of Projek Penyayang. This in turn, was followed by Tabung Penyayang KFC, a ch aritable fund, whose sole purpose was to help
orphanages in Malaysia. Tabung Penyayang was founded in 1997, to help children and the needy through vario
CSR programme. Tabung Penyayang KFC is a unique fund as it represents a percentage of revenue generated the sale of KFC's Kids' Fun Meals. In August 1999, KFC introduced its 'Tabung Penyayang' KFC Collection Box as an extension to the Tabung
Penyayang KFC Programme. Collection boxes are placed at all KFC restaurants enabling customers to contribu and be apart of this charitable effort.
Today, 4 of KFC Restaurants are run by speech and hearing-impaired staffs that was designed to serve physic
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challenged individuals. They serve to dispel the myth that a disability impede a person from leading a normal life
gives them a sense of confidence and s elf-esteem.
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He reached celebrity status in 1952, when he decided to franchise his famous Kentucky Fried Chicken recipe b of 11 herbs and spices to the rest of America. By the early 70's, that special r ecipe reached Malaysia.
Today, KFC Malaysia continues to serve finger lickin' good, succulent pieces of chicken. The flavourful blends o
herbs and spices give KFC's delicious aroma. With the chicken's natural juices sealed-in, leaving a special mou
watering taste that cannot be replaced. KFC prides itself as a fast -food restaurant that give customers great tas
chicken with a selection of home-styled side dishes and desserts to make a wholesome, complete and satisfyin meal.
What Is Halal Food? Halal food is food that complies with Islamic Law or Shariah. Halal stipulates that food consumed to be:
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- Hygienic
- Not harmful to health
- Free from any forbidden parts of animal origin
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JAKIM's Halal logo are displayed on all of our product packaging certifying that it has passed the tests of Halal compliance.
Locally-Manufactured Products Internal Controls
To ensure that all our products conform to Halal requirements, apart from obtaining Halal Certificate for its oper
premises, we operate stringent internal controls over raw materials procurement, manufacturing, packaging, sto transportation and utensils.
We are extremely careful to prevent cross -contamination with filth (najis) or dangerous contaminants. We also a to industry best practices to maintain the highest standards of quality and hygiene in food production. External Certification The Department of Islamic Development Malaysia (JAKIM) inspects our factory, restaurants, ingredients and processes before permitting us to use their logo. The Halal Certification Process - Locally-Manufactur Locally-Manufactured ed Products
Imported Products All imported products are certified Halal by the source country local Islamic Islamic food and nutrition nutrition certification body
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recognised by JAKIM. To further verify the Halal status of our imported products, officials from QSR Brands Sha Advisory Council, inspect the facilities of all our our suppliers abroad.
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All raw materials supplier are required to submit a statutory declaration to confirm that they comply with Halal requirements in relation to the manufacturing process, storage and transportation of product supplied. For enquires, please email to
[email protected]
http://www.kfc.co.nz/quality-food http://www.kfc.com.my/about-quality.php http://www.kfc.com.my/main.php
Visi KFC:
Menjadi restoran terbaik dan paling digemari di Indonesia dengan menjadi pemimpin pasar dalam industri makanan cepat saji.
Misi KFC:
Memberi kepuasan kepada semua pelanggan dengan menyajikan produk bermutu tinggi dan pengalaman tak terlupakan, KFC Jagonya Ayam.
Strategi KFC :
KFC merupakan restoran cepat saji franchise yang hak eksklusif waralabanya dipegang oleh Sign up to vote on title dominan di PT.Fast Food Indonesia. KFC menjadi pemimpin pasar restoran cepat sajithis yang Indonesia selama 20 tahun sejak tahun 1979. KFC menspesialisasikan menu ayam gore Not useful Useful pada dan memposisikan dirinya sebagai ‘Jagonya ayam’.
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Quality Food A lot goes into our great taste. There’s our commitment to using fresh, quality chicken, the freshest local ingredients from trusted suppliers. Here are just some of the ways we maintain our great taste and superior quality food.
Quality Chicken
Our chicken is sourced exclusively from New Zealand’s leading producers Inghams & Tegel Our chicken is delivered fresh* daily to KFC stores across the country Our fresh chicken has no added hormones and is steroid free Our chickens are grain fed and barn-raised in humane conditions
Quality Checks
All of our processes, equipment, and fresh ingredients for our menu i tems are checke and evaluated regularly Every single one of our products has a clearly defined holding period, after which we throw it away We only use trusted suppliers who follow strict codes of practice on food safety and quality, and we work closely with them to ensure that they continue to meet our very high standards We also invite and welcome reviews from external parties to ensure that we always exceed your expectations
Quality Suppliers & Ingredients
KFC is proud to work with some of New Zealand’s most trusted food brands to bring you outstanding quality and taste, every day of the week. Here are some of our suppliers an producers: Chicken: Inghams/Tegel Chips: Mr Chips/Talleys Baked items: Goodman Fielder Salads/Coleslaw: Fresh To Go Potato & Gravy: Davis Trading/McCormicks Drinks: Pepsi Co/Charlie's Dressings/Sauces: Dressings/Sauc es: McCormicks/Kerr McCormicks/Kerry y Ingredients Sign up to vote on this title
Quality Cooking
Useful Not useful Once in-store, everything is done to ensure a perfect cooking result. For example, our K Original Recipe® Chicken is freshly breaded each day in-store using our unique bl end of herbs and spices. Plus, it takes up to 8 weeks to train our cooks, so you can be sure tha
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