INFORMATION TECHNOLOGY DEPARTMENT POLICY NOTE
DEMAND NO.31
2010-2011 Dr. Poongothai Minister for Information Technology
(c) Government of Tamil Nadu 2010
INFORMATION TECHNOLOGY DEPARTMENT POLICY NOTE - 2010-2011 DEMAND NO : 31
1.10 Information Technology Department as a Facilitator Department II
INDEX Chapter
Contents
I INTRODUCTION 1.1 Information Technology being Demand Driven 1.2 Building Knowledge Base in Information Technology 1.3 IT infrastructure in Government
2.2
1-3
4
III
19-20
20-21
Prominent projects implemented by ELCOT
22-34
TAMIL NADU e-GOVERNANCE AGENCY
35-37
3.1 Common Service Centres
37-39
3.2 E - District project
39-41
3.3 Enhancing E-Services in Tamil Nadu
41-64
4-5
1.4 Private Public Partnership in I.T
5-7
1.5 E-Waste
7-10
1.6 E-Governance Policy
10-13
1.7 M-Governance
2.1 IT Promotion
Page No
3-4
ELECTRONICS CORPORATION OF TAMIL NADU(ELCOT)
17-18
13
1.8 Welfare Board for Cable TV Operators
14-15
1.9 Rural Business Process Outsourcing(BPO)
15-16
IV
65
4.1 State Portal, State Service Delivery Gateway And E-Forms 4.2 Capacity Building Programme
65-66
4.3 ICT Academy
66-69
4.4 IT Finishing School
69-70
4.5 Society For Electronic Transactions And Security (SETS)
70-72
4.6 Indian Institute Of Information Technology, Design And Manufacturing (IIITD & M), Kancheepuram
72-73
6.7 VII
Conversion from TAB/TAM into Unicode
80
IT PARKS IN TAMIL NADU
81
7.1 Sholinganallur IT/ITES SEZ 7.2 Coimbatore IT/ITES SEZ
V
ARASU CABLE TV CORPORATION LIMITED
74-75
VI
International Academy for Internet Tamil (formerly Tamil Virtual University)
76-77
7.3 Madurai IT /ITES SEZ 7.4 Tirunelveli IT/ITES SEZ 7.5 Tiruchy IT/ITES SEZ
6.1 Thirukkural in Cell phones
78
6.2 Tamil Text corpus Analysis
78
International Academy for Internet 6.3 Tamil Building under construction
78
6.4 Palm leaf in Internet
79
6.5 Publication of Technical Glossary
79
Committee constituted to declare 6.6 Unicode as current standard of Tamil Encoding
79
81-82 82 82-83 83 83-84
7.6 Salem IT/ITES SEZ
84
7.7 Hosur IT/ITES SEZ
84
VIII
NEW SCHEMES FOR THE YEAR 2010-2011
85-89
multifaceted industry providing employment opportunities,
CHAPTER – I
not only for the Engineering and Science students but also for the students of all other streams. As all sectors are
INTRODUCTION
coming under the influence of the Information Technology, massive employment opportunities have been generated
The Agricultural revolution and the Industrial
by virtue of the fact that a student with a specialization and
revolution have brought many benefits to mankind. Yet
adequate knowledge of information technology is bound to
another revolution was instrumental in turning the world
be in demand. The broad basing of the information
into a Global village and this revolution has often been
technology sector has led to the growth of this sector in
referred to as the Information Technology revolution. It is
the state.
the Information Technology revolution that has enabled
Tamil Nadu has contributed significantly for the
India to leapfrog from a backward nation to a nation that is
growth of the Indian Economy through software exports.
now recognised as a growing economic power. In Tamil
Tamil Nadu has been amongst the top three states in
Nadu, under the dynamic leadership and the pioneering
terms of ICT investments and production. It has emerged
vision of our Hon’ble Chief Minister, the seeds were sown
as a hub for software, hardware and R&D. The number of
for growth of Information Technology in the year 1997 by
Indian and Multinational organizations having presence in
way of formulating the first Information Technology Policy.
Tamil Nadu is a testimony to this. ICT Production in Tamil
Various concessions were announced for attracting the IT
Nadu touched a high of Rs.36,680.40 Crores in 2008-09.
majors to invest in this state. Due to the continual efforts of
Tamil Nadu's success in the software industry is due to
the policy makers and the state administrators, Tamil
the availability of a large pool of educated work force and
Nadu has begun to reap the benefits of the Information
the progressive policies of the Tamil Nadu State
Technology. Information Technology has evolved as a
Government. This Government is determined to pass on
1
2
the benefits accrued from Information Technology to every
employs the people with Information Technology as their
part of the state. It is in this context that the State
main subject of study but also professionals in all other
Administration
the
fields which could also be non technical in nature. It has
at
also paved way for the rise of thousands of new
Chennai and Tier II cities viz., Coimbatore, Madurai,
employment opportunities in emerging fields with the
Tiruchirapalli, Tirunelveli, Salem and Hosur. The State has
advent of new developments in the IT field.
establishment
has of
been
actively
Information
promoting
Technology
Parks
also focused its attention on improving the infrastructural facilities so as to attract more investments.
1.2
Building
Knowledge
Base
in
Information
Technology
1.1 Information Technology being Demand Driven
As a first step towards building the knowledge base
Information Technology has become vital to the
in Information Technology the Hon’ble Chief Minister
development and progress of all fields. Earlier there was
introduced computer education in the school curriculum
need for a special drive to ‘computerise’ activities which
during 1999-2000. Computer education has also been
has given place to a massive push within each department
introduced in arts and science colleges, Law Colleges and
to move to e-governance efforts.
Medical Colleges. Computer Training Centers have now
The influence of the Information Technology has been felt in all departments ranging from Education, Cooperative Banking, Finance, Commercial Taxes, Social Welfare, Disbursement of Scholarships,
Police, Rural
development Municipal Administration etc. The sectors that have embraced Information Technology are reaping the benefits of IT.
As such the IT industry not only 3
been inaugurated in all Districts. These Training Centers have full-fledged training infrastructure. Departments ranging from cooperatives, commercial taxes etc have already undergone intensive training. 1.3 IT infrastructure in Government The Tamil Nadu State Wide Area Network is a communication infrastructure which connects Chennai 4
with
District Headquarters, RDO offices, Taluk
Headquarters
and
Block
Headquarters.
This
To improve the quality of teaching faculty and
entire
thereby ensuring that students passing out of institutes
Information highway is being maintained by multiple
and colleges in Tamil Nadu and to make them industry
agencies under the supervision of the IT Department. A
ready and immediately employable in the ICT industry
Data Centre has been commissioned for hosting all
particularly in the ICT services and the ICT Manufacturing
e-Governance applications at a cost of Rs.9.44 crores
sectors,the ICT Academy of Tamil Nadu has been established under the Societies Registration Act, 1975.
1.4 Private Public Partnership in I.T The Information Technology Industry has been For the successful implementation of IT projects, Private Public Partnership is of prime importance. The ICT Academy of Tamil Nadu is a unique effort that combines the involvement of the Government of India, Government of
Tamil
Nadu
and
Industry
represented
by
the
Confederation of the Indian Industry (CII). While the Industry represented by major IT corporate
take a
prominent role in administering the ICT Academy, providing the curriculum content, ensure inflow of the latest teaching methodologies and anchor the program, the Government of Tamil Nadu and Government of India provide financial and other inputs to support the industry effort.
facing a severe shortage of quality manpower. The Tier II Cities of Tamil Nadu offer great potential in the area of IT manpower. In order to project the manpower potential of the Tier II cities and also to induce confidence among the student community, an event titled "Empower IT" is conducted every year. The aim of “Empower IT” Campaign is to bring together final year college students and IT Companies. This event is to create awareness and sense of competitiveness among the college students in the districts and to showcase the talent pool and human resources in this region to IT investors. CEOs of various IT companies from all over the country interact with the college students who participate in the above event.
5
6
ELCOT on behalf of the Government of Tamil Nadu
computer accessories, electronic components, industrial
organizes this effort in association with NASSCOM.
electronics, automobile electronic devices etc. Technological advancement and increased usage of
The Government of Tamil Nadu is firmly committed
Telecom, IT, Electronic digital equipments and leisure/toy
to spread the IT revolution to other parts of Tamil Nadu. IT
gizmos have created an alarming situation of increased
parks are being built at the Tier II cities such as
stream of electronic waste (e-waste) globally known as
Coimbatore, Madurai, Tiruchirapalli, Tirunelveli, Salem
Waste Electrical and Electronic Equipment (WEEE). In a
and Hosur. These IT parks will create employment
digitized
opportunities to qualified rural youth.
computers, cell phones, consumer electronic appliances
information
technology
world,
the
use
of
Business in Information Technology Services is a
and the like have reached enormous proportions, and
new chapter in ITES, where the Business Process
have become an integral part of routine lifestyle. The high
Outsourcing work is done by educated rural youth. It will
rate of obsolescence of these modern equipments and the
pave the way for promotion of more Rural Business in
fast changing technology gives rise to replacement of the
Information Technology Services in Tamil Nadu. The
products,
Department of Information Technology through ELCOT
countries including India also face the threat of the
works actively to promote more businesses in such
“replacement market” of developed countries by way of
Information Technology Services in rural areas in all
transboundary shipments of used electronic goods and
districts of Tamil Nadu.
items. The main reason why e-waste has become a global
1.5 E-Waste
concern is the presence of toxic and hazardous
E-waste encompasses the ever growing range of obsolete electronic devices, telecommunication devices,
thereby
increasing
e-waste.
Developing
substances in these equipments such as Lead, Cadmium, Mercury, Arsenic, Barium, Beryllium and Brominated Flame-Retardants (BFR). In the absence of an effective
7
8
method for collection of e-waste and managing the
Management (ESM) of e-waste is in place. As and when
hazardous constituents, it is likely to be disposed off in
the
land-fills resulting in high environmental risk and health
introduced, the policy of the State shall be aligned to
hazards to human beings and animals or end up at the
accommodate changes if required.
backyard units which recycle such wastes using highly polluting technologies. The disposal of e-waste containing such hazardous substances in an environmentally sound manner has become a challenge in India and at the global level. Many countries have initiated steps for collection and safe disposal of e-waste. In India, the Ministry of Environment and Forests (MoEF), Government of India (GOI) has published
“Guidelines
for
Environmentally
Sound
Management of E-waste” in March 2008. The guidelines are optional and not mandatory and a proposal for regulating e-waste through a set of rules that would govern the management of e-waste in an environmentally sound manner is under consideration at the GOI level.
National
Policy
or
regulations
on
e-waste
is
1.6 E-Governance Policy The
convergence
of
Information
and
Communication Technology (ICT) in the recent years has presented an opportunity for the Government to change the way the Government integrates, leverages and values its information assets. With ease of access to information, targeted approach to mission delivery, enterprise resource management
and
Information
Processing
and
dissemination – all of these can be raised to higher levels which in the past had a limited scope. Governments across the globe have realized that mere computerization alone will Governance,
not realize the desired level of better as
e-Governance
includes
People
(Government staff and citizen), Process (Government Chennai being a major ICT Hub and with the ICT industry now expanding to Tier II, Tier III cities and Towns and indeed into villages in Tamil Nadu, it is imperative that
Process Re-engineering) and Technologies (IT) which are all encompassing and hence the need for a separate eGovernance Policy.
a comprehensive policy for Environmentally Sound 9
10
have
In many instances, Government departments might
population. This will help the departments in micro level
come
analysis and informed decision-making.
across shortage of resources in
one
department and excess of resources in another. This could
The service levels are increasing day by day. The
be due to non-availability of proper data and the required
service
facilities
if
contributors for our Gross Domestic Product (GDP) and for
and
the generation of newer employments. Many services,
to
Government
share
available
departments
information.
are
Even
computerized
sector has become one
of the
important
networked more for the purpose of internet usage and
traditionally
file/mail
one
channels from its own offices are now demanded on public
department, which possesses the data, could not be
channels in multiple media deliveries and more importantly
utilized in other departments. This is because the
well beyond the regular working hours of the office. A
information is stored in different formats, in different
common man wants services to be enabled online in every
platforms and in different database systems.
possible way thereby establishing a channel to interact
transfer,
the
information
available
in
By deploying the latest ICT, the Government
done by the Government through its own
with the Government.
Therefore there is a need for an
departments can maximize access to the required
e-Governance Policy to ensure that in the maze of activity
information and also can bid farewell to the massive paper
there
trail often associated with various Government agencies.
upgradeability, security and the like will need to be defined
Rather
to
so as to prevent repetitive work in the field of application
uninterested constituents, the Government departments
development. Therefore, a comprehensive e-Governance
can now direct the right information to the right people at
Policy covering a wide range of issues such as technology
the right time. Further, the enterprise-wide information can
type,
be an asset to the Government as well as to the entire
infrastructure, software stack at the front-end middleware
than
providing
non-detailed
information
is
consistency
architecture,
in
approach.
framework
Interoperability,
standards,
support
and back-ends together with the defined software 11
12
development cycle has been drafted and will be released
1.8 Welfare Board for Cable TV Operators
after due process of approval.
The Government constituted the Cable TV Workers’ Welfare Board for the welfare of the unorganized workers in the Cable TV industry in G.O. Ms.No.1, Information
1.7 M-Governance Mobile-Governance or M-Governance is the use of
Technology Department dated 28th March 2008 under the
a
Chairmanship of the Hon’ble Chief Minister with Official
communication platform to improve the efficiency and
and non-Official members. Subsequently, Hon’ble Minister
effectiveness of Governance. This is largely used as a
for Information Technology has been appointed as
two-way communication services channel between the
Chairman of the Welfare Board in G.O. (Ms.) No.1,
Government and citizens. Benefits of the M-Governance
Information Technology Department dated 05.01.2010. In
are projected to reach larger population especially those in
the above Government Order, necessary guidelines for
remote areas and justify investments in delivering services
providing welfare measures to the workers of the Cable
through mobile technology and tools. The Government of
industry were also issued.
mobile
technology
and
mobile
services
as
Tamil Nadu proposes to leverage this powerful tool and
The scheme provides for the distribution of all
make available valuable information to the people as and
welfare measures similar to that of other unorganized
when they need it. The mobile platform would extend the
Welfare Boards through the Cable TV Workers’ Welfare
reach for Government services to the citizens who do not
Board. The Special Deputy Collector (Distribution of free
have access to computers. New applications that are
Colour Televisions) in the Districts has been entrusted
being developed for various departments are being
with the work of identifying the families of the Cable TV
provided with a mobile interface so that the status of the
Workers for the issue of Identity Cards. Those who have
application etc can be accessed as and when required.
completed 18 years of age and who have not completed
13
14
60 years of age are eligible for registration in the Welfare
exports is projected to grow 13-15 per cent in FY 2010-11,
Board.
while in domestic market, the growth would be about 15The Government has released a sum of Rs.50
17 per cent. The availability of low cost skilled manpower,
lakhs to the Welfare Board for 2009-10. All registered
English speaking population and appropriate infrastructure
members of the Welfare Board are eligible for the benefits
have been among the main reasons for the companies
envisaged under “Chief Minister Kalaignar’s Insurance
outsourcing their operations to India.
Scheme for Life Saving Treatments”
Tamil Nadu has attracted several BPO Units and
So far, 1522 applications from the cable TV workers hailing from various districts have been received , out of which 552 workers’ applications have been processed and Identity cards have been issued to 390 workers.
The
scrutiny of the remaining applications is under progress. Action is being taken for the disbursement of various welfare schemes including Educational Assistance to the
this sector forms a significant part of IT Enabled Services here. Rural BPO is a new chapter in the ITES industry, where the Business Process Outsourcing work is done by educated rural youth. The
success
of
the
Krishnagiri
District
administration in establishing India’s first rural Business Process outsourcing unit at Sanasandiram, Chennathur Panchayat, Hosur Block in 2007 has now paved the way
Children of the members.
for promotion of more rural BPOs in Tamil Nadu. 1.9 Rural Business Process Outsourcing(BPO)
The
Information Technology Department will work actively to promote rural BPOs in all Districts of Tamil Nadu and a
India is at the forefront of the rapidly evolving
specific policy and implementation process for Rural BPOs
Business Process Outsourcing (BPO) market, having
will be defined shortly by the Department to enable ITES
established itself as a “destination of choice. IT-BPO
organisations to benefit from a cost advantage situation
industry is expected to record a 5.5 per cent growth in
and thereby increase rural employment in the State.
exports to reach 49.7 Billion dollar in FY 2009-10. The 15
16
degree
of
convergence
is
necessary
to
prevent
1.10 Information Technology Department as a
overlapping and wasteful expenditure.
Facilitator Department
Department would be acting as a Facilitator Department.
The
National
e-Governance
Plan
(NeGP)
formulated by the Government of India for implementation across the country, envisages the vision of making all Government services accessible to the common man in his locality through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable cost. Currently, the IT Department is actively involved in over 15 Departments to build IT applications
for
delivering
citizen
centric
services
throughout the State. The IT Department is increasingly being seen as a knowledge Department with an increasingly complex nature of technology developments in the world thereby requiring that developments planned in various departments are not found to be obsolete due to the arrival of even more advanced technologies. Further, with all departments involved in citizen centric services moving towards IT applications to facilitate their style of functioning, it becomes evident that a good 17
18
Hence, this
project of the Government of India, the Tamil Nadu State
CHAPTER – II
Wide Area Network (TNSWAN). It is also currently Electronics Corporation Of Tamil Nadu Limited (ELCOT)
implementing another GOI project, the State Data Centre (SDC). The popular scheme of Free Distribution of Colour
ELCOT is a wholly owned Government of Tamil
Televisions was also entrusted to ELCOT. ELCOT is also
Nadu Undertaking, registered under the Indian Companies
ushering in the IT revolution to Tier I and Tier II locations
Act 1956. ELCOT began its activities as a promotional
of Tamil Nadu establishing IT SEZs at Madurai,
organization in the field of electronics industry and
Coimbatore, Tiruchy, Tirunelveli, Salem, Hosur and
transformed itself as an Information Technology arm of
Sholinganallur.
Government of Tamil Nadu since the advent of the Information Technology revolution in India. ELCOT, with the support of Government of Tamil Nadu, diversified its area of operations from Electronics to Information Technology, and began functioning under the Department of Information Technology, Government of Tamil Nadu from 1998 onwards. ELCOT has been providing hand holding support to Government of Tamil Nadu and its Departments, Organizations, Boards, etc. in the area of Information Technology, Information Technology related initiatives and e-Governance.
ELCOT is the preferred
nodal agency for hardware procurement and software development,
major
turnkey
IT
Projects
of
the
2.1 IT Promotion Tamil Nadu has been amongst the top three states in terms of ICT investment and production. It has emerged as a hub for software development. The Government of Tamil Nadu is actively promoting Information Technology in this State in order to become the ICT hub of South Asia by creating a knowledge driven ecosystem, leveraging entrepreneurship and promoting socially inclusive growth to achieve a 25% production share of the Indian ICT industry. The Government of Tamil Nadu involves itself actively with premier organizations like STPI, NASSCOM, CII, FICCI, MAIT etc. in promoting Information and
Government. ELCOT has also implemented a major 19
20
Communication Technology in the State. The Government of Tamil Nadu through ELCOT and TNeGA participates in a number of National & international IT events, and by
2.2 Prominent Projects implemented By ELCOT (i) Hardware procurement
doing so, it has managed to showcase facilities that are available in Tamil Nadu and the various incentives that are
The Government has approved ELCOT as the
offered to the companies that invest in this State.
optional
procurement
agency
for
all
Government
“CONNECT” is a premier ICT event conducted by the
departments and their agencies to procure IT and IT
Government of Tamil Nadu, ELCOT and CII. “Empower
related products from the market. An innovative e-
IT” is a campaign in association with NASSCOM to
procurement policy that is open and transparent and
promote manpower potential by inducing confidence
encourages competition among vendors has ensured high
among the student community of Tier cities and to attract
quality products at costs which is 20-30 % lesser than the
the ICT investments to the region. ELCOT and TNeGA
market price. In the year 2008—2009, about Rs.500
organized “CeTIT 2009” (Citizen Empowerment through
crores worth of e-procurement has been done by ELCOT.
Information Technology) at Chennai in partnership with
(ii) Software development
FICCI to promote e-Governance. The Government of Tamil Nadu has been an active participant and promoter
ELCOT and TNeGA have been providing active
in major ICT events like NASSCOM HR SUMMIT 2009
support to the Government departments for their software
CONNECT – MADURAI 2009,
needs by studying their requirements, preparation of RFP,
TIRUCHY,
PRAVASI
EMPOWER IT 2009 AT
BHARATIYA
DIVAS
2010,
floating of e-tenders and selection of software developers.
-
ELCOT undertakes a Software Development Life Cycle
NASSCOM India Leadership Forum 2010 and CONNECT
(SDLC) approach, such that a complete documentation of
COIMBATORE
the entire development to roll out is captured and
NASSCOM INDIA LEADERSHIP FORUM 2010
documented. 21
22
(v) Hiring Services of IT consultants for Design, (iii) ERP Software Development ELCOT
has
developed
Developing and Implementing Enterprise Information an
ERP
(Enterprise
Management System (EIMS) for TNIAMWARM
Resource Planning) solution in Linux open platform, enabling all operations of ELCOT in a web based solution. The ERP has been implemented progressively from 01.04.2009 in ELCOT. The integration of all the functions is in the final stage. This web-based application may be rolled out to other Government departments after due assessment and customisation.
The Irrigated Modernization and Water Bodies Restoration
project
is
a
multidisciplinary project conceived by the Water Resource Organization (WRO) with the aim to improve the performance
of
necessitates
use
irrigated of
agriculture.
an
Enterprise
The
project
Information
ELCOT has been nominated by the Government to
The Agriculture Department has entrusted the task of developing and hosting AGRISNET (Agriculture portal) application software aims at delivering single window information and services to the farmers. This will improve Government-Farmers
(IAMWARM)
Management System (EIMS).
(iv) AGRISNET Project
the
Management
interface
and
deliver
the
Agriculture related services nearer to them. Four modules
invite tenders and select an EIMS consultant for design, develop and implement EIMS in Tamil Nadu. The tender has been invited as per World Bank norms and being processed. The work is expected to commence from June 2010.
have been completed so far. The development of SMS
(vi) Civil Supplies Department e-Governance Software
alert to farmers regarding crop information, climatic
Development
conditions etc is under progress.
ELCOT has created a state level Family Card Database for the entire 2 crore families, and has hosted
23
24
the same online at the ELCOT server. Currently, the
ELCOT has also developed web based application
District Collectors have started using it for various
software for automating the operations of the Primary
purposes. It is expected that during the ensuing years,
Agricultural Co-operative Societies (PACS). This will be
ELCOT would be in a position to provide online
implemented in 4500 PACS across Tamil Nadu.
transaction services to the citizens for and on behalf of Civil Supplies Department using the Centralised database.
(viii) Automation Software for Directorate of Town and
The printing of family cards is done using this database at
Country Planning
District level and updation of Data base is done at Taluk level. SMS Alert facility has been provided when new
DTCP has entrusted the development of application software to ELCOT for automating its operations in the
cards are issued.
area of Layout Approval and Building Plan Approval. The (vii) Central Co-operative Banking Software
DTCP Software with full citizen interface is developed through an Outsourced Software developer and the User
ELCOT has developed web based application
Acceptance Test is in progress.
software for automating the operations of the District Central Co-operative Banks and Urban Co-operative banks. This web based Total Banking Application software is being implemented all over Tamil Nadu by the Registrar of Co-operative Societies. This software has been installed in more than 800 DCCBs/UCBs and installation in the balance 200 banks is expected to be completed by June 2010.
(ix) Software for Commercial Taxes Department The Commercial Taxes Department has entrusted the task of developing and hosting application software enabling the Commercial Tax Dealers to register online and to file their monthly VAT Returns online. ELCOT has already developed the software which is under pilot run by the Commercial Tax department. During early 2010-2011, this application software will be hosted online from
25
26
ELCOT's Main Frame Server Data Centre thus enabling
portal will transform the manual process into online
the Commercial Tax Dealer Community to get the best of
process and due to this the jobseekers can register
online services from Government. The following modules
themselves at the employment Portal online without
have
visiting the offices personally. This employment portal will
been
developed
and
currently
under
User
capture all the registered data including profiles, scanned
Acceptance testing • Enforcement
copies of certificates and facilitate the end users. Various
• Check post
reports can be generated based on the particulars of
• Territorial
those who have registered themselves at the employment
• Appellate
portal. The statistics collected from the Employment Portals can be used by the Labour and Employment
(x) Web-based Application Software for Employment
Department in formulating new policies and strategies in
and Training Department
providing employment.
The Directorate of Employment and Training has entrusted the development of web based application
(xi) Web-based Application Software for Construction and Manual Workers Board
software to ELCOT for registration of Job seekers, vocational guidance, periodical collection and compilation of data and implementation of unemployment Assistance Scheme. The Software development is under progress and will be completed and launched by September 2010. The significance of the application is that this will serve as a virtual employment exchange that will benefit job
Construction and Manual Workers Board has entrusted the development of web based application software to ELCOT for executing the various welfare assistance schemes and pension schemes. The software was launched during September 2009. The migration of Legacy data has also been successfully completed.
seekers, the corporate sector and the Government. This 27
28
(xii) Web based application for Chennai Corporation ELCOT has developed a comprehensive software application through a consultant for Chennai Corporation. This Software application covers a wide range of activities ranging from Municipal accounting, Works Management, Property Tax, Asset Management, Inventory and Stores Management, Land and Estate Management and so on.
birth anniversary of Perarignar Anna and Thanthai Periyar. A committee of Legislators comprising representatives of all political parties under the Chairmanship of the Hon'ble Chief Minister presides over the tender process, and this has ensured transparency in procurement and distribution of Colour Television sets. In the first four phases 1,12,80,000 CTV's have been procured and distributed to households in Tamil Nadu. With a view to cover the entire
(xiii) Computer Training Centre (Linux and Application
eligible households in Tamil Nadu, orders have been
Software)
placed for procurement of 40,00,000 more CTV's in Phase
Computer Training has been established with 300
V . A sum of Rs.500 crores has been allocated in the
seater capacity at Chennai and 25 seater capacity at the
Budget 2010-2011
district
this scheme.
headquarters.
About
18,000
Government
employees have been trained during 2009-2010. (xiv) Scheme to provide Free Colour Television
for the continuous implementation of
(xv) Hand Held Billing Machines The procurement and supply of Hand Held Billing
In Order to sensitize people on the policies and
Machines to 28,500 retail outlets and Kerosene bunks
programmes of the Government and to increase the
under the Control of Registrar of Co-operative Societies
aspiration levels of the people, a unique scheme of free
and Tamil Nadu Civil Supplies Corporation was entrusted
Distribution of Colour Television sets (CTVs) to the
to ELCOT.
household not having Colour Television sets was
machines to 1411 ration shops and kerosene bunks in
commenced on 15th September 2006 commemorating the
Chennai city. As on date, ELCOT has received orders for
29
ELCOT has supplied Hand held billing
30
supply of Hand Held billing machines to 1156 Rations
the ability to collect, store and analyze accurate health
Shops in Krishnagiri and Thiruvallur districts
data across the state. The project was conceptualized to provide critical health data across the health chain for
(xvi) Crime
and Criminal Tracking Network System
(CCTNS)
Currently, 43 secondary care hospitals have been brought
The Police Department is in the process of planning a new software application viz. Crime and Criminal Tracking Network System (CCTNS) by networking all the Police Stations in Tamil Nadu to track the activities of the criminals in the State of Tamil Nadu and to contain the same effectively. ELCOT is the State Programme Management Consultant (SPMC) for this Rs.100 crores project.
under TNSWAN connectivity, and ELCOT expects to connect 272 hospitals in 2010-2011. (xviii) Seamless communication The Fisheries department has entrusted the implementation
of
the
“Seamless
Communication
Network” project to ELCOT. This Rs.7.00 crores project will provide communication using VHF sets between fisherman boat and shore station especially in times of
(xvii) Health Management Information System (HMIS) ELCOT
quick and timely intervention by health directorates.
has
signed
a
Rs.60.00
distress, enabling better search, rescue and relief
crores
operations. Field trial have been carried out in the high
Memorandum of Understanding (MoU) with the Health
seas off Ramanathapuram District, and the tests have
Systems Project
been successful. This project is expected to be completed
for rolling out a Health Management
Information System (HMIS) for rolling out a centralised
in 2010-2011.
web-based health management information system for all government-run secondary care hospitals and medical
(xix) TN IT Help Desk
colleges under Tamil Nadu Health Systems Project. The
The Hon’ble Minister for IT had announced in the
broad objective of the project is to use ICT in improving
floor of the Assembly that a helpdesk will be set up to
31
32
assist entrepreneurs in setting up IT units in Tamil Nadu. A
running on it. In addition to the above, the new State Data
virtual helpdesk is to be launched shortly.
Centre based on GOI guidelines also will be implemented
(xx) Data Management system for Chennai Metro Rail
during the year 2010. The new SDC will be the nerve
project
center for all e-Governance applications. The 5 year cost
Chennai Metro Rail Limited has entrusted this project to ELCOT. The successful tenderer will have to develop application software for document and information sharing among all project participants. It will ensure document
storage,
retrieval,
consulting,
of
the
project
is
Rs.55.00
crores,
and
Wide
Area
is
being
implemented by ELCOT (xxiii)
Tamil
Nadu
State
Network
(TNSWAN)
reviewing, TNSWAN backbone network has been operational
communication etc. from (xxi) Broadband connectivity
1.12.2007
onwards.
After
the
successful
implementation of the TNSWAN Vertical Network, ELCOT
ELCOT tendered for and obtained a highly
is providing horizontal connectivity to some of the key
competitive rate of Rs.550/month with unlimited download
Departments viz. TWAD Board (70), Commercial Taxes
facility, for broadband for Government Offices that do not
Department (209), Tamil Nadu Health Systems Project
need TNSWAN for their connectivity requirements. This
(276), Registration Department (266), Treasuries and
rate
Government
Accounts Department (247), Employment Directorate(49),
departments. This has enabled a large number of offices
Survey and Settlement (25), Tamil Nadu Medical Services
to connect to the internet at low rates.
Corporation (25), and Agriculture Department, expected to
has
been
communicated
to
all
reach 5000 last mile offices. This connectivity is expected
(xxii) State Data Center
to bring to the last mile offices of many departments use The ELCOT Main Frame Data Centre is already in operation and many Government applications are already 33
the back bone Network for rolling out G2C (Government to Citizen) and G2G (Government to Government) services. 34
implementation of e-government program in the state..
CHAPTER – III
The vision of TNeGA is to establish itself as a centre of
Tamil Nadu E-Governance Agency
excellence in e-government and to become the focal Government of Tamil Nadu has taken several initiatives in Information Technology and was ranked as one of the Leading States in terms of the e-Readiness Index in the Country. The Government has taken several initiatives to build institutional framework of Governance to promote, popularize, conceptualize, program
manage
and
implement
e-Governance
programs. To institutionalize the existing structure and to drive e-Governance by creating a Special Purpose Vehicle (SPV) for bringing in unhindered focus into framing
and
implementation
of
the
State’s
e-
Governance initiatives, the Tamil Nadu e-Governance Agency (TNeGA) has been created as State’s Nodal Agency for all e-Governance initiatives. TNeGA would act as the support agency of the Government of Tamil Nadu in all areas of e-Governance and help in programme
management
of
the
schemes
with
Capacity Building. The mission of TNeGA is to achieve a factor enhancement in the quality and pace of 35
point of major e-government activities in the State of Tamil Nadu. TNeGA is an autonomous society established with a plan to raise social awareness of smart governance and the economic opportunities it offers to the citizens, firm and the government through appropriate
awareness,
education
and
Capacity
Building programs. It will strive to position itself as an institution dedicated to promote electronic governance by combining the best that the specialized institutions in the country have to offer into a holistic program. It will act as the principal mechanism to channelise private competencies - including financial, technical and managerial – into national electronic governance efforts. It will also ensure that a statewide strategic architecture and groundwork is in place, in line with the National agenda so that they can play a robust and effective part in developing a national environment for electronic governance. It will act as a ‘force multiplier’ to design IT leveraged policies and programs that 36
efficiently and effectively respond directly to the
Centres in Tamil Nadu. M/s.SREI Infotech, one of the
citizen’s most pressing needs, including education,
two Service Center Agencies, has launched the project
health and employment on a continuing basis. It will
successfully in 4 districts. The roll out and certification
offer services to Government Departments in three
of Centres are progressing. Out of 5440, around 1000
streams viz., Architecture, Consultancy, Training and
centres have been fully rolled out and providing
suggest high impact e-governance applications which
services to citizens. In other locations, the centres are
can be viably implemented by specifying commercially
being identified by the Service Center Agencies A State
viable mechanisms. Selection and empanelment of
Portal on the State Portal Framework with online
vendors/consultants/agencies
of
services is created and it will be utilised by the
external agencies/persons/services are some of the
Common Service Centers for the benefit of the citizens.
major functions of the TNeGA.
The CSC's role is to provide all citizen centric services
and
contracting
including 3.1 Common Service Centres The
National
Business–to–Citizen
services
(B2C),
Business–to–Business services (B2B), Government–to-
e-Governance
Plan
(NeGP)
Citizen services (G2C) and Government to Government
for
(G2G) services. It will act as a Citizen - Government
implementation across the country, envisages the
Interface to provide services to rural citizens. Some of
vision of making all Government services accessible to
the range of services that may be offered through the
the common man in his locality through common
CSCs include Agriculture, Banking, Education and
service
efficiency,
Training, Telemedicine, Forms downloading, Ticket
services at
reservation, Digital photos, DTP work, Web Surfing,
affordable costs. Accordingly, 5440 rural locations have
Photocopy, CD burning, etc. There is a huge potential
been identified to establish these Common Service
for CSCs to act as data collection points in the village
formulated
by
delivery
the
Government
outlets
and
of
ensure
transparency and reliability of such
37
India
38
for research and government agencies. This could also
in providing efficient departmental
increase the local employment opportunities in the
Department of Information Technology, Ministry of
village. The CSCs will be viewed as a front delivery
Communication
point for delivery of end-to-end rural solutions.
Government of India have accorded administrative
and
services. The
Information
Technology,
approval for implementation of the "Pilot e-District
3.2 E - District Project
Project" Districts are the primary delivery channels for
for
Thiruvarur,
implementation Krishnagiri,
in
five
Perambalur,
Districts Ariyalur
of and
government administration to deliver a large number of
Coimbatore at an estimated outlay of Rs.12.58 crores.
services to the citizens; therefore e-governance can
M/s.WIPRO
significantly improve government service delivery at the
Consultant
grass root level. The e-District program is aimed at
through NIC. TNEGA is the coordinating agency. As of
"delivering more than 75% of the services of the
now, 62 services under 9 departments have been
Collectorate
identified for implementation. For
electronically".
e-District
has
been
has and
been
engaged
Implementation
as
the
Support
Project Agency
the successful
envisaged by Government of Tamil Nadu as automation
implementation of the 'e-District' project, State Project
of
District
Committee and the District Level Monitoring committee
seamless
have been constituted and work has been completed in
integration of various departments including Revenue,
two distinct phases of identifying 'As is' processes in the
Adi Dravidar and Tribal Welfare, BC & MBC Welfare,
identified services and projecting the 'to be' processes
District Social Welfare, etc., for providing services to the
so as to reengineer existing procedures and make them
citizens. This project is of paramount importance to the
deliverable electronically. Proposal for inclusion of
State as it would help in creating an automated
Tirunelveli and the Nilgiris districts has been prepared
workflow system for the district administration and help
by TNeGA and sent to the Department of Information
workflow
Administration
and with
internal the
processes possibility
39
of
of
40
Technology,
Ministry
of
Communications
and
•
Information Technology, Government of India.
Consumer Grievances Redressal o Register Grievance relating to PDS as well as non-PDS
3.3 Enhancing E-Services In Tamil Nadu
o Automated email acknowledgments to the citizen
The following pilot projects in e-Governance have been
sanctioned
by
Department
of
o View Reply by citizen
Information
Technology, Government of India for enhancing e-Services
•
Facility for Consumer to know Allotment details of any Fair Price Shop.
in Tamil Nadu and are being implemented through NIC,
o Register email-id along with Fair Price Shop
Chennai. 1. E-Services of Civil Supplies & Consumer
identification for receiving automated emails
Protection Department of TamilNadu
on monthly basis
The primary objective of the project is for offering improved and efficient delivery of services to citizens by implementing
web
based
systems
and
providing
connectivity to Taluk Supply Offices, District Supply
o Facility to unsubscribe. The following Application systems have been designed and developed for public use, and are to be launched: •
Online Application Related to Family Cards o Application for New Ration Card
Offices and all related offices. The systems will enable
o Application for No Card Certificate
offering of various web based services.
o Application for Non Inclusion Certificate o Application for Change in LPG Status
Applications Systems developed
o View Status of Application Applications for Public Use: The
following
Application
implemented and are in use: 41
o Online Help systems
have
been
•
Online Application Related to Permits & Licence 42
o Application for Bulk Permit
Monthly PDS Allotment System
o Application for Wholesaler Licence
A web based work-flow application has been implemented
o Application for RRC Licence
for
o View Status of Application
Statements for Taluks / Zones.
•
Ration Card Search
•
Locate your Taluk Supply Office
generating
Monthly
PDS
shop
wise
Allotment
Online Price Monitoring System A web based system has been implemented for
Applications for Departmental use for monitoring
daily/weekly/ fortnightly transmission of prices of essential
delivery of services:
commodities and vegetables, which are monitored by the
Corresponding modules for office use have also
Price Monitoring Cell of the Civil Supplies Dept.
been implemented as a workflow system, for responding to the online applications / grievances received through
Online Reporting System for Seizures
the Citizens interface. These have been enhanced for The online software for Reporting of Seizures
more efficient back office processing.
allows Taluk Supply Officers / District Supply Officers and other senior officers or CCS squad to enter complaints
G2G applications The
following
G2G
applications
have
been
implemented that are being used over the infrastructure established. These have been enhanced with the introduction of a number of new modules/ reports:
43
regarding Seizures from their respective locations. The consolidated Complaint Reports may be viewed online by Commissioner's Office, in sorted order of Offender Name, or sorted order of Complaint Date.
44
•
View Chitta Extract by citizens
•
View A Register Extract by citizens
A web based application has been developed for
•
Verify Chitta Extract for Agencies
online reporting of daily stock, allotment, liftment, and
•
Verify A Register Extract for Agencies
procurement details from all regional offices of TNCSC.
•
Verify whether land is Government or Private
Online Reporting System for TNCSC
b) Training has been given to 2. E-Services of Taluk Offices
District and Taluk
Officials c) Services related to Land Records
The primary objectives of this project are the following: z
•
To view and apply for the Chitta details
for
•
To view and apply for the A Register details
improved and efficient delivery of services to
•
To apply for Patta Transfer
citizens by providing connectivity to Taluk
•
View the application processing status
For
enabling
web
based
systems
Offices
A total of 685551 transactions have been carried
z
To apply online for services
z
Providing Acknowledgement to the Citizen
z
Facility to view application processing status
out in the Any Time / Any Where eServices . 511020 Chitta extracts have been generated through this system. 81917 A-register extract have been generated.
Applications Systems developed Application Systems have been designed for offering following services to Citizens: a) The services that are offered to the citizens are as under :
60198 times land parcels ownership have been verified. d) Applications relating to Certificates •
To view and apply for the Birth / Death Certificates details
45
46
•
To view and apply for Community / Income / Nativity / No Graduate / Deserted Women Certificate.
•
2.
Death Certificate
344831
3.
Income
240951
4.
Nativity
107980
5.
Community
23793
6.
Legal heir Certificate
52342
Total
1125924
View the application processing status
e) Public Grievances •
Register a Grievance
•
View the Grievance Petitions processing status
f) The servers have been procured and installed in the NIC State Data Centre. g) TNSWAN
connectivity
to
Taluks
has
been
established.
providing the “name of the child” after the registration of
Web based Certificate Management System: This
system
Provision has also been made in the system for
facilitates
the
taluks
birth. Provision for changing the address has also been offices
in
maintaining a repository of Certificates issued and the
made. These transactions, however follow a two stage process.
The Assistant enters the details and the same
are approved by the concerned Tahsildar and then the
details are given below:
transaction is complete. Sl.No
Certificate Name
No. of entries as on 8/4/2010
1.
Birth Certificate
356027
3.
E-Services
Municipalities
and
Town
Panchayats The primary objectives of this project are the following: z
47
of
The primary objective of this project is to provide 48
an improved and efficient service delivery to the
z
citizens by providing connectivity at ULB's and enabling web enabled services. z
Collect
Property
tax,
Water
Connection z
Submission of Application and Monitoring the status
Charges,
Professional Taxes, Company Taxes etc.,
Online Application for repairs related to Water
z
Online Application for Booking of
Common
Facilities
z
Receive application for Birth / Death Certificates
z
Receive applications for booking of Community
z
Online booking of Community Halls
halls.
z
Online Booking of Auditorium etc.,
z
Receive applications for Trade Licences
z
Replication of birth & Death details from 148
z
Receive application for Water / Drainage
Municipalities to the central server on a daily
Connections
basis to facilitate viewing of birth & death
z
Receive applications for Building permissions
certificates online to the citizens
z
Monitor status of applications
z
To register a grievance petition and view
Ground Drainage Charges and Water Charges
application processing status
through Banks on a Pilot basis for Avadi
z
Online Collection and reconciliation of Under
Municipality.
Application Systems developed for public use The following Online citizen services have been
z
Online View of Birth Certificate
designed for public use:
z
View and obtain Death Certificates
z
Online Application for New Water Connection
z
Trade Licence
z
Submission of Application and Monitoring the
z
View Property Tax Details
status
49
50
z
•
Public Grievances z
Register Grievance
z
View Reply
Request for time and date to appear in driving Test
Applications for use at Department monitoring delivery of services:
level
for
•
Request for time and date for learner Licence
•
Block Fancy numbers
•
E-payment facility
•
Apply
for
those
services
where
presence is not required
Provision to update the details of Water Connection status is made available for the department user. Similarly,
•
Monitor the status of the application
provision to update the allotment details of Community
•
Implementing
•
LLR
Online
4. E-Services of Transport Department in Tamil Nadu The objective of the project is to provide connectivity at RTO/Unit Offices of State Transport Authority and Centres
of
State
Express
Transport
Corporation for enabling web based systems for improved
•
View Vehicle Owner Details
•
View Driving Licence Holder details
•
View Permit Holder details
•
View Theft/Stolen vehicle details
•
View Conductor Licence details
•
Jurisdiction of RTO offices
and efficient services delivery to citizens. The systems will offer the following web based services: a) Regional Transport Offices 51
Test
Register Grievance and view the status of Grievance
user.
Reservation
Dedicated
Centre
halls is also available. The grievances monitoring and updation can be done online by the concerned department
physical
52
delay in issuing Registration Certificates to
Applications Systems developed
Citizens Applications for Public Use: The following Application systems have been designed
•
Details
of
the
following
by
the
Transport Department and Police officials
and implemented for the public use: •
View
o Owner details of a Vehicle
Booking appointment for Driving Licence
o Driving Licence Holder Details
related transactions
o Theft/Stolen Vehicle details
o Fresh Driving Licence Applications for Departmental use for monitoring
o Renewal of Driving Licence o Additional Endorsement
in Driving
Licence
•
Applications
have
been
developed
and
o Change of Address in Driving Licence
implemented for the Department officials of Transport
o Change of Name in Driving Licence
department for making reply to the online booking of
o Issue of Badge
appointments / grievances received through the Citizens
Booking appointment for Learner’s Licence
interface. The system also helps the Officials of Transport
related Transactions
and Police Department, to view the Vehicle and Licence
o Fresh learner Licence •
delivery of services:
Public Grievances o Register Grievance o View Reply status
information. The
following
facilities
are
enabled
in
applications: o Update status of applications received
•
Locate RTO office based on Jurisdiction
•
Provision made for Dealers to update the
o Reply to Public Grievances
New vehicle Details for registration to avoid
o Search on Vehicle Chassis Number
53
the
online
54
o Search
on
Vehicle
number/Owner
the certificates, that are being processed with the help of Information Technology the following are being considered
name/Vehicle class/Vehicle Type
and are at various stages of development:-
o Convicted Licence details o Issue of NOC for Driving Licence
•
Issuance of Birth certificate,
•
Death Certificate
o View tax paid for a vehicle
•
Solvency Certificate
o View Driving Licence Details
•
“No Graduate in the family” Certificate,
o Search on Licence holder name and
•
Certificate
o Provision
to
download
New
vehicle
registration data
Date of Birth o MIS reports
for
destitute
children
for
admission in orphanages on Grievances registered
•
and appointments booked in RTOs 5. Computerisation of services in Collectorates Several certificates are being issued by the
getting job opportunity •
Destitute Women certificate
•
Inter Caste Marriage Certificate for getting assistance from Government and admission
Revenue department at the Taluk, Divisional office and Collectorate level. A detailed study has been conducted of these services in which issuing of certificates are a major activity. The current process that is being followed has been mapped through the Process Mapping method.
Destitute Widow certificate for priority in
in the School •
Deserted Women Certificate
•
“No Government Servants in the Family” Certificate
Further, the existing process has been studied and a list of
and so on. In some of these, the applicant can also
suggested modifications has been made in order to
monitor the status of the application. The Common
improve the efficiency of granting such certificates. Among 55
56
Service Centres that are being setup will also assist the
Hon’ble Minister for IT on November 24, 2009. The
citizen to the extent possible.
complete workflow system at three levels namely state, district and institution was developed using Open Source
6. Computerisation of services for BC, MBC and Minority Welfare Department.
technology. The new system not only cuts down the delay in the issue of scholarship but also makes the status of the
Educational Assistance is being provided to the
scholarship application available through the website to
BC/MBC students studying in Government/ Government
the student.
Aided Arts and Science Colleges by way of Scholarship.
The Current Status of BC / MBC Scholarship System as
Educational Assistance is also provided to the BC/MBC
on 16/04/2010
students who wish to pursue professional Courses. Similarly, Educational Assistance is offered for Graduates and Polytechnic students. The BC& MBC department has decided to computerise the following services.
Numbers
Institutions Registered
1,087
No. of Scholarship Applications
2,97,758
Received Online
•
Issuance of Post Metric Scholarships
Demand Raised by the Institution
81,63,36,059
•
Educational Assistance to the students in
No. of Applications Processed by
2,83,426
Professional courses
District Office
•
Educational Assistance to graduates.
No. of Applications Sanctioned by
•
Educational
District Office
Assistance
to
Polytechnic
students. The
Activity
e-district
portal
for
BC
(http://edistrict.tn.gov.in)
was
&
MBC
Scholarship
developed
Amount Sanctioned by District Office
76,11,24,063
Cheque Prepared for Institution
60,82,92,144
and
inaugurated by Hon’ble Minister for Backward Classes and 57
2,80,090
58
The dashboard features are incorporated in BC & MBC portal and it enables us to move down the chart from
State ->
District
->
Institution
-> Student
Scholarship. SMS services for the BC MBC scholarship system with the National SMS-Gateway with a test account of NIC-OTC was carried out. The services were
demonstrated
to
Secretary,
BC&MBC,
Commissioner –BC(i/c),Commissioner – Adi Dravidar, Commissioner – Technical Education and Chief Executive Officer, TNeGA. It was decided that the BC &
MBC
Department
would
finalise
the
7. Computerisation of services for Adi Dravidar and Tribal Welfare Department Educational Assistance is offered to Adi Dravidar students by way of scholarships. The process of issuing scholarships is done in a manual way. The existing system does not provide the information on the status of the application or when the applicant will receive the assistance. In order to streamline the process, the Information Technology Department in the Government of Tamil Nadu along with the active support of the Adi Dravidar Welfare Department has proposed to computerize the following services:•
Scholarship for SC students, offered for by Government of India.
•
Scholarship for ST students, offered for by Government of India
•
Post Metric Scholarships for ST students, offered by the State
•
Special Post Metric Scholarship , offered by the State
•
Educational Assistance Students upto Degree
to
SC/ST/SCC
•
Educational Assistance Students studying PG
to
SC/ST/SCC
•
Higher Education Scheme.
Special
Scholarship
alert
requirements and the content in each case so that all the required SMS alerts can be implemented. TNeGA was initiated to send a formal request to NIC for an SMS account which will be used for implementing the actual SMS alerts in the e-District project.
59
60
Customisation of the scholarship system developed for BC and MBC Department
is being carried
out for the
Department on the web based Scholarship system for the
More Than 1,80,000 Returns are being filed by Dealers online every Month and Tax amount of Rs 1200 crores per month is being collected through e-Payment 9. Computerisation of services in Social Welfare
BC & MBC. 8. Computerisation of services in Commercial Tax
Department A computerized workflow system has been developed,
Department The Information Technology Department in the Government of Tamil Nadu along with the active support of the Commercial Taxes Department has proposed to computerize the following services •
Enforcement
•
Check post
•
Territorial
•
Appellate
as a part of the e-District portal, for the end-to-end processing of applications submitted through Citizen Service Centres for availing services of the Social Welfare department. The processing of the application-forms involves: 1. Movement of application from CSC to Block office 2. Recording of field verification details 3. Forwarding to DSWO by BDO after scrutiny of
The first two modules have been completed and the third module is under progress. First batch of training is to be given to the users of pilot locations. The software for e– filing and e – payment services has been developed and implemented by NIC. The software maintenance will be done through NIC.
application and verification details 4. Approval by DSWO 5. Generation of Sanction Proceeding The services identified to be implemented under e-District project for Social Welfare Department are: i) Moovalur Ramamirtham Ammaiyar Ninaivumarriage Assistance Scheme
61
62
ii) E.V.R. Maniammaiyar Ninaivu Marriage Assistance
application at any time. Thereby transparency will be
Scheme for Daughters of Poor Widow
brought about. •
iii) Annai Theresa Ninaivu Marriage Assistance Scheme
Automation of workflow and internal processes of
For Orphan girls
DSWO and BDO office will increase functional
iv) Dr. Dharmambal Ammaiyar Ninaivu Widow Remarriage
efficiency. All the functionaries of the system such as
Assistance Scheme
District Social Welfare Officer, Block Development
v) Anjugam Ammaiyar Ninaivu Intercaste Marriage
Officer
Assistance scheme
included in the workflow system. •
vi) Sivagami Ammaiyar Ninaivu Girl Child Protection
and
Block
Development
Assistant
are
Records of all steps of the workflow are maintained
Scheme.
by the system for any future reference and auditing
Of these, the first three have been taken up for initial
purposes. This will bring about accountability in
implementation in four select districts and then roll-out to
operations. •
all the districts.
It
reduces
the
time
to
prepare
sanction
Features
proceedings/reports and maintenance of accounts.
•
The citizen can make an application to avail any of
The scheme-wise fund allotment to the district is kept
the above services, by registering for it through the
track of by the system during preparation of Sanction
nearby Citizen Service Center which would reduce
Proceedings.
the travel time for the citizen. •
•
It enables decision makers to view MIS reports for
On submission of the application, the citizen would
monitoring of performance and service delivery
be provided an Application ID using which the citizen
quality.
can track information about the status of his/her
63
64
CHAPTER IV
specific professional skills to assist the Government departments
in
providing
professional
consultancy
4.1 State Portal, State Service Delivery Gateway And E-Forms
services in capacity building and rolling out Government
The Government of Tamil Nadu through TNeGA is
services to citizens. This SeMT will also help the
adopting a State Service Delivery Gateway (SSDG) which
departments in setting up their "Project e-Mission Team
will act as an interface between Government and Citizen
(PeMT)" at the Department level to take ownership and
for the exchange of information and to deliver integrated
roll out the project to deliver the citizen services
government services to the citizens. This along with the
effectively.
State Portal and e-forms will ensure a seamless
Programme on Database Management, Hardware and
interfacing between the Government and the Citizen. The
Network Administrations in Windows Operating System
Government has constituted a "State Project Committee"
and imparted training to the officials of Registration, Civil
to oversee, guide and assist in implementation of this
Supplies and Consumer Protection and Commercial
project for delivery of various Government services
Taxes departments. Another Training programme named
through CSCs. The project cost is of Rs.16.13 crores and
Basic and Specialised Level Computer Training has been
will be implemented in 2010-2011.
imparted to the staff of the Tamil Nadu Health Systems
TNeGA
has
scheduled
the
Training
Project at Dharmapuri District. ‘Orientation Programme‘ for 4.2 Capacity Building Programme TNeGA is implementing the Capacity Building Programme in building the capacity of various stake
the e-Team of Civil Supplies and Consumer Protection and Commercial Taxes departments has also been given. 4.3 ICT Academy
holders including the Government employees at various levels of the Government departments. A State e-Mission
The ICT Academy of Tamil Nadu (ICTACT) was
Team (SeMT) has been established at TNeGA with
formed as a society by a consortium of the Government of
65
66
India, Government of Tamil Nadu and Confederation of
By training these teachers, the direct benefit is that over
Indian Industry. It is a non-profit autonomous organization,
2,50,000 students will be industry ready.
registered under the Tamil Nadu Societies Registration The Academy was inaugurated by the Hon’ble
Act, 1975 with 7 Patron / Founding Members, which has embarked on the novel path of improving the quality of students passing out of educational institutions in Tamil Nadu, the focal point being to make them industry ready and
immediately
employable
in
the
ICT
industry
Chief Minister on 08.04.2008. The Government have nominated the Secretary to Government, Information Technology Department and the CEO, TNeGA as members of the Governing Board of the Academy.
comprising the ICT services and the ICT Manufacturing sectors. The Academy will meet the skill requirements of the
The Secretary to Government, Higher Education Department,
Secretary
Employment
Department
to
Government and
the
Labour
Secretary
& to
industry and generate more employment in the State,
Government, Industries Department have been nominated
especially in Tier – II and Tier – III cities. To improve the
as the representatives of the Government of Tamil Nadu
skill level of students in the state, ICTACT will develop and
to the Advisory Board of the Academy.
maintain a world class ICT industry related curriculum and
The Government of India have approved a sum of
content in close association with Academia and provide
Rs. 600 lakhs for the above project and released a sum of
specialized training to the faculties in the Engineering, Arts
Rs. 400 lakhs to the State. This amount has been
and Science Colleges, Polytechnic and ITI across the
released to the ICT Academy of Tamil Nadu.
State. It will also encourage Curriculum related research in
The Hon’ble Chief Minister launched the 1st
collaboration with leading institutes in India and abroad.
programme The immediate objective of ICTACT is to train around 5,000 faculties across Tamil Nadu in three years. 67
of
ICTACT
at
Madurai
through
video
conferencing from his chambers on 27.08.2009 at 11.00 am. 68
ICTACT has trained 1623 faculty members from Engineering and Arts and Science colleges from the 536
of the students awaiting employment. The training was carried out by a professional training agency, Sun-i-tech.
st
colleges across Tamil Nadu till 31 March 2010. ICACT has also conducted 6 workshops and 12 seminars in various locations to benefit faculty members and students.
The focus is on students belonging to Adi Dravidar and Tribal Welfare, Most Backward and Backward Classes and other weaker communities of the society.
Tamil Nadu Adi Dravidar Housing Corporation
Much of the funding will be generated from schemes
(TAHDCO) has associated with the ICT Academy of Tamil
available in the Backward Classes, Most Backward
Nadu, to train around 70 faculty members as master
Classes & Minorities Welfare Department and Adi
trainers across Tamil Nadu. These ICTACT trained master
Dravidar
trainers would further train around 1200 SC/ST students in
candidates sponsored by Tamil Nadu Adi Dravidar
various engineering colleges to make them industry ready
Housing and Development Corporation (TAHDCO) have
and help in enhancing their employability skills.
been trained throughout Tamil Nadu.
4.4 IT Finishing School
4.5 Society For Electronic Transactions And Security
&Tribal
Welfare
Department.
About
7000
(SETS) All the top 10 IT companies of India have major operations in Tamil Nadu. The IT/ITES industry is in need of a large number of quality manpower for its operations. Recognizing the importance of the need for quality manpower, the Government provided training for students in IT Finishing Schools in Chennai and in all the District Headquarters which would then improve the employability
69
SETS is a specialized organization, registered as a non-profit society, set up for the purpose of developing technologies that can protect the information wealth of the country.
The
Principal
Scientific
Advisor
to
the
Government of India is the present Chairman of this organization.
70
Membership:
of
Government of India has sanctioned the creation of an
Government, the Public and Private sectors of Corporate,
Advanced Facility for Information Security and Cryptology
R & D and academia. Also SETS has individual members
(AFISC) at a cost of Rs.24.50 Crores and the Government
with expertise in the field of information security. SETS
of Tamil Nadu has provided 2.9 acres of land at MGR
has
and
Knowledge City, Taramani under a long term lease
which
agreement for construction of a building. The Building for
a
-
Board
Technology
The
with
membership
Members
Development
from
Advisory
comprises
Research Council
provides expert advice on its activities in order to achieve
SETS has been completed.
the goals of SETS.
Nadu is represented on the Board of SETS and is
The prominent features and details are enumerated
benefited by valuable inputs due to this association in
below:-
areas concerning electronic security. SETS have moved to
•
Activities such as Cryptoanalysis, analysis & design
The Government of Tamil
its new building in Taramani.
of cryptography and other security algorithms •
Analysis and design of cryptology protocols
•
Analysis and design of secure information systems and security policy
4.6 Indian Institute Of Information Technology, Design And Manufacturing (IIITD & M), Kancheepuram IIIT (D&M) Kancheepuram is a centrally funded world class National Technical and Research Institution
SETS works with industry and other collaborators on
set by the Ministry of Human Resource Development,
specific projects, either on a one-to-one basis or on a
Government of India. The Department of Information
consortium R & D basis. SETS participate in the prototype
Technology, Government of Tamil Nadu is represented on
development activities on a project-basis with a concept
the Board of Management and is actively associated in
called ‘project stream’.
facilitating and setting up of IIIT(D&M).
71
72
The Institute is fully funded by the Government of
CHAPTER-V
India and offers undergraduate, post graduate and research
programs
in
computer,
electronics
Arasu Cable TV Corporation Limited
and
mechanical engineering with specialization in engineering product design and manufacturing from 2007. The institute
Arasu Cable TV Corporation Limited was started on
focuses on education and research, in the areas of IT
04.10.2007 by the Government of Tamil Nadu with a view
design and manufacturing using state of the art concepts,
to provide high quality cable TV service at a reasonable
tools and the latest global practices in this field. The
cost to the general public through the Local Cable
Institute is admitting students based on the ranks scored
Operators.
in AIEEE. The Institute currently functions from IIT, The Thanjavur Head End was inaugurated by
Madras Campus.
Honourable Chief Minister on 15th July 2008. Similarly the The Hon’ble Union Minister of Human Resource
Coimbatore, Tirunelveli and Vellore Head Ends were
Development requested the Hon’ble Chief Minister for the
commissioned subsequently. The Corporation has put up
complete transfer of identified land at free of cost.
a mini analogue Head End at Vikravandi in Villupuram
Government of Tamil Nadu allotted 25 acres of land at
District.
Melakottaiyur and Nallambakkam villages in Chengalpattu Taluk, free of cost to IIIT(D&M), Kancheepuram. Currently 150 students have enrolled.
Arasu Cable TV Corporation Limited has been providing signals with 80 channels including Free and Pay channels through the Head Ends mentioned above covering the entire State of Tamil Nadu. To implement this scheme, Arasu Cable TV Corporation Limited has
73
74
received Rs.25 crores towards Share capital and Rs.36.35
CHAPTER – VI
crores as Loan from the Government.
International Academy for Internet Tamil (formerly Tamil Virtual University)
The Government has constituted a welfare board for the well being of the Cable TV workers. About 30,000
This
Government
has
started
Tamil
Virtual
persons are expected to be benefited under the scheme.
University in 2001, to provide internet based education in
The Government has allocated a sum of Rs.50 lakhs for
Tamil for the Tamil Communities living in different parts of
this scheme. The above workers are eligible to avail the
the globe as well as others interested in learning Tamil
benefits under the Kalaignar Health Insurance Scheme.
and acquiring knowledge of history, art, literature and culture of Tamils. So far 8838 candidates from 63 Countries have registered for different courses and 458 certificates, 15 Higher
certificates, 211
Diplomas
and
83
Higher
Diplomas and 53 Degrees were issued so far. All Diploma / Higher Diploma / Degree Programme Lessons are completed and made available in the Academy’s website 36 Study Centres in the following 15 countries namely USA, Canada, Malaysia, Sri Lanka, Mauritius, Switzerland, Germany, La Reunion, Australia, France, 75
76
Myanmar, South Africa, Singapore were established for the benefit of those interested in learning Tamil, a majority of whom have roots in Tamil Nadu. A new facility, Virtual Class Room with world-class equipment has been added to International Academy for
6.1Thirukkural in Cell phones:Thirukkural with search facility has been developed for use in cell phones. 6.2 Tamil Text corpus Analysis:A Software for corpus analysis of Tamil words is
Internet Tamil. Moreover studio equipments for producing
developed now.
multi media CDs of lessons are being acquired now.
pronouncing and giving paradigms of a word. This will
In order to assist foreigners travelling in Tamil
This software is also capable of
help in development of a machine translation.
Nadu, an internet based language learning programme called “Tourist Tamil” was hosted in Academy’s web-site.
6.3 International Academy for Internet Tamil Building under construction :-
A
Digital Library with 395 books, Dictionaries,
Glossaries is available for anybody’s use free of cost. The availability of the entire Sangam and Post-Sangam literature and unique search facility is a specialty. A video Gallery on Saiva, Vainava, Buddha, Samana temples, Churches and Mosques is also available.
Government of Tamil Nadu has given 2 acres of land at Kottur village and Rs.1 Crore for constructing a building for International Academy for Internet Tamil. PWD has called for quotations to construct the building for International Academy for Internet Tamil. PWD award committee after considering the quotations has finalized
International Academy for Internet Tamil has also tested 20 packages developed by the Tamil Software developers for compatibility with TAM / TAB (Tamil Mono /
the contractor. International Academy for Internet Tamil building construction work has just begun and is expected to be completed by June 2010.
Tamil Bilingual) Standards: 77
78
6.4 Palm leaf in Internet:-
6.7 Conversion from TAB/TAM into Unicode:-
25000 palm leaves used by Dr U.V.Swaminatha
As per the recommendation of the Board all
Iyer are also available along with readable text in the e-
lessons of the International Academy for Internet Tamil
library with zooming and search facilities.
have been converted from TAB/TAM into Unicode. Now
6.5 Publication of Technical Glossary:-
e-books are being converted into Unicode.
In an effort to make Tamil the medium of instruction, a project for preparation of technical terms in Tamil was launched by Government of Tamil Nadu and Universities were given funds for preparing the technical terms in various disciplines. The technical terms prepared by
Universities are being standardized and edited for
publication in 14 volumes by the International Academy for Internet Tamil. Till date,
first six volumes have been
published.
6.6 Committee constituted to declare Unicode as current standard of Tamil Encoding. Government of Tamil Nadu has constituted an eight member
committee
declaration
to
examine
of Unicode as the
the
possibility
of
standard of Tamil
Encoding by the Government of Tamil Nadu. 79
80
CHAPTER - VII
resumed its construction activities. ELCOT has completed
Information Technology Parks In Tamil Nadu
all common infrastructural works in this SEZ costing Rs.38 crores. The IT park as a whole is to be inaugurated on
As per the policy directive of Government of Tamil Nadu,
ELCOT
has
been
promoting
Information
Technology Parks in Tier I and Tier II cities. viz Madurai, Tiruchy, Hosur, Salem, Coimbatore, Tirunelveli, Vellore and also at Sholinganallur, Chennai.
The sector is now
looking up following the economic downturn.
Major
players in the industries are again evincing interest in locating their IT Parks in SEZs.
13.5.2010.
The Government has
also taken a policy initiative to promote smaller players by
7.2 Coimbatore IT/ITES SEZ Wipro and TIDEL Coimbatore have put up IT parks in this SEZ. TIDEL Coimbatore is expected to complete the construction of 17 lakhs sq ft park by June 2010 and will commence its operation by September. 2010. ELCOT has completed all common infrastructural works in this SEZ. Costing Rs.17 crores.
suitably modifying the eligibility criteria. 7.1 Sholinganallur IT/ITES SEZ Major multinational companies M/s. HCL, Wipro,
7.3 Madurai IT /ITES SEZ In Madurai, 28.91 acres of land in Ilandhaikulam
Satyam, Cognizant Technology Solutions and Sutherland
Village and in Vadapalanji
Global Services have been allotted with lands in this SEZ.
alienated to ELCOT for establishing two IT SEZs by the
While Wipro commenced its operations in 2008 and is
Government of Tamil Nadu. In the Ilandhaikulam IT SEZ
currently employing 11,000 IT professionals, HCL has
a 50,000 sq.ft. IT cum Administrative building at a cost of
completed construction of 10.00 lakh sq.ft, and will
Rs.15.00 crores is under construction and is expected to
commence operation by June 2010. Mahindra Satyam has
be completed by September 2010. Creation of common
81
245.17 acres of land were
82
infrastructure facilities is nearing completion at a cost of
Rs.14.00 crores
Rs.7.50
complete it by December 2010.
crores.
Creation
of
common
infrastructure
is under progress and is expected to The construction of a
facilities at a cost of Rs.14.20 crores in Vadapalanji IT
50,000 sq.ft. IT cum Administrative Building at a cost of
SEZ is under progress and 75% of work has been
Rs.14.00 crores has commenced and is expected to be
completed.
completed by November 2010.
7.4 Tirunelveli IT/ITES SEZ
7.6 Salem IT/ITES SEZ
ELCOT purchased 500 acres of land from SIPCOT in Gangaikondan Village, Tirunelveli Taluk, Tirunelveli to establish this IT / ITES SEZ. The Government of India issued SEZ notification for 100 Acres.
Government alienated 164.26 acres of land to ELCOT in Jagir Ammapalayam Village, Salem Taluk, Salem. Government of India notified in the Gazette, 164.26 acres of land of the IT SEZ on 30.04.2008 as Special Economic Zone.
Initially
the
creation
of
The creation of Common Infrastructure facilities at a cost
Common Infrastructure facilities at a cost of Rs.10.00
of Rs.10.00 crores in 100 acres is under progress and is
crores in 53 acres is
expected to be completed by the end of December 2010.
be completed by December 2010.
The construction of a 50,000 sq.ft. IT cum Administrative Building at a cost of Rs.14.00 crores has commenced and will be completed by November 2010
7.7 Hosur IT/ITES SEZ Government alienated 174.47 acres of land to ELCOT in Viswanathapuram Village in Hosur Taluk, Krishnagiri District.
7.5 Tiruchy IT/ITES SEZ The Government alienated 147.61 acres of land in Navalpattu Village in Tiruchirappalli Taluk to ELCOT. The creation of Common Infrastructure facilities at a cost of 83
under progress and is expected to
Honorable Chief Minister laid the
foundation stone on 26.02.2008 for this IT SEZ. The common Infrastructural works is expected to commence shortly. 84
CHAPTER VIII
NEW SCHEMES FOR THE YEAR 2010-2011.
Replacement of old computers in Information Technology Department with new computers and accessories A sum of Rs.5.50 lakhs has been allocated in the
Purchase of High end Server for implementation of
Budget 2010-2011 for the purchase of 15 computers with
E-Office under Secretariat Knowledge System
latest Anti-Virus Software and UPS of 5 KVA capacity for the use of Information Technology Department in
The Government of Tamil Nadu is in the process of
Secretariat.
developing e-office under Secretariat Knowledge System in all its Departments which will envisage seamless digital work flow within
and between Secretariat and other
Departments. To implement this scheme a high end server is mandatory.
Conversion of International Academy for Internet Tamil Digital Library Books from TAB/TAM Encoding to Unicode
A sum of Rs.12.00 lakhs has been
Due to some useful features, International Academy
allocated in the Budget 2010-2011 for implementing this
for Internet Tamil has decided to convert all the digital
scheme
library content from TAB/TAM encoding to Unicode.
Purchase of Copier and Photocopier
1.
because no need to download the TAB/TAM font.
A sum of Rs.1.50 lakhs has been allocated in the Budget 2010-2011 for the purchase of a copier and a
User can view the content in Unicode format easily
2.
Search Engine Crawlers like Google, Yahoo etc. are not included in the TAB encoding so the users are
photocopier for the use of Information Technology
not able to search the International Academy for
Department in Secretariat
Internet Tamil’s content easily. 3. 85
Tamil sorting order is available in Unicode format. 86
In order to get the facilities, International Academy for Internet Tamil has decided to use Tamil Unicode encoding scheme to the Academy’s website content. A sum of Rs. 10.00 lakhs has been allocated in the Budget 2010-2011
these equipments and to make them available in the Academy’s website and as CD’s. So that students throughout the world can make use of this facility. A sum of Rs.10.00 lakhs has been allocated in the Budget 20102011 for implementing this scheme.
for implementing this scheme.
The Geographical Information System (GIS) For Modernization of International Academy for This is a tool for managing, analyzing, decision
Internet Tamil’s Computer Centre
making by seamlessly combining both spatial and nonA sum of Rs. 17.50 lakhs has been allocated in the
spatial data. In Tamil Nadu, a vast spatial data have been
Budget 2010-2011 for replacing the obsolete computers
generated through GIS projects undertaken by several
with the state of the art computer hardware and software.
projects like Education, Water resources, Public Works, Watershed development, Remote Sensing, Forest, Land
Production of e-Lectures for Degree subjects offered by International Academy for Internet Tamil The
Government
of
Tamil
use patterns, etc. The basic issue in these projects is to utilize huge
Nadu
allotted
volume of existing data sets for decision making process.
Rs.25,00,000/- for procurement of e-studio equipments for
Different Agencies are developing GIS on different
International Academy for Internet Tamil, under the Part-II
platforms leading to inability to scale up and is also not
Scheme for the year 2007-2008 and these e-studio
cost effective.
equipments are commissioned already.
It is now
proposed to produce e-Lecture Series on Degree subjects
Hence the project TNGIS is conceived with an ultimate
offered by International Academy for Internet Tamil using
objective to create a generic model of GIS and easily
87
88
integrate with available data sets. This will set uniform GIS platform for our State.
There is a huge task involved in standardizing the GIS Platform and migration of the existing Initiatives done by the individual department.
This requires a huge
funding for the standardization, GIS Development, State level infrastructure creation and migration. The GIS maps with multi-user facility will be procured by Tamil Nadu Road Sector project. Hence it is proposed that the task of creating the standard GIS platform in the State would be taken up with an initial budget estimate of Rs.43.50 lakhs. An amount of Rs.43.50 lakhs has been allocated in the Budget 2010-2011 for this scheme.
Dr.Poongothai Minister for Information Technology
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90
