Role of hr in an organisation [Type here][Type here]
ROLE OF HR IN AN ORGANIZATION
QUESTIONNAIRE
1.Is there one department or function within the organization that is responsi responsible ble and account accountable able for plannin planning, g, establi establishin shing, g, overseei overseeing ng and coordi coordina nati ting ng all all human human resour resource ce polic policie ies, s, sy syste stems ms and servi services ces for all all 11major 11major categories? categories?
2.Does the seniorlevel human resources manager report to the same level position as all other major staff and line departments within the organization?
!.Do !.Does es
the
seni senior or
hum human reso resour urce ces s
manag anage er
part partiicipa cipatte
in addr ad dres essi sing ng the the organiza organizatio tion"s n"s strat strategic egic,, tactica tacticall and policy policy issues? issues?
#.Does #.Does the senior senior human human resour resources ces manage managerr integr integrate ate all $% acti ac tivi vitities es with with the organ organiza izatio tion"s n"s strat strategic egic busi business ness plan plan..
&.Does the
$uman
%esource rces
department
demonstrat rate
a clear understanding of organizational and customer needs?
'.(re
$% servic vices and
functi ctions aligned and
prio riorit ritized
to organizational and customer needs?
).$as
a departm rtment
mission
statement
e*plaining its purpose within the organization?
been
developed
Role of hr in an organisation [Type here][Type here]
+.$as
this
mission
statement been
communicated
to all
management personnel?
.$a .$as s
this this
miss missio ion n
stat statem emen entt been been
comm commun unic icat ated ed
to othe other r
customers throughout the organization? If so, to whom? $ow?
1-.Does the $uman %esources department tae a lead in striving for a more empowered and participative wor force /productivity improvement, cost cost reduct reductio ion, n, 0ual 0uality ity impro improvem vement ent and impro improved ved 0ual 0uality ity of wor wor life life programs?
11.$as a $uman %esources department organization chart been published and distributed? If so, to whom?
12.Does the organization chart clearly define functional responsibilities and whom customers can contact for service?
1!.(re job descriptions established for all $% personnel stating major job objectives, responsibilities and accountabilities?
1#.Do all $% personnel understand their respective roles and relationships to others in the department?
1&.(re 1&.(re depart departme ment nt perso personn nnel el cross crosstra train ined ed to perf perform orm duti duties es outsi outside de their major areas of responsibility?
1'.Do they wor on team and department tas force projects?
Role of hr in an organisation [Type here][Type here]
1).(re departmental personnel professionally and technically competent?
1+.Do 1+.Do they they serve serve as intern internal al consul consulta tant nts s to manag managem ement ent as well well as counselors to employees?
1.Does the department staff wor well as a team?
20.Are
they
readily
accessible
to all
customers? 21.Are
department
adeuate development
personnel
training to
and meet
provided
professional organi!ational
challenges and demands? 22."s
involvement
in
professional
and
technical groups encouraged? 2#.$oes the department subscribe to ma%or technical and professional %ournals? 2&."s there a credible performance appraisal in place clearly stating mutually established goals
and
personnel?
ob%ectives
for
department
Role of hr in an organisation [Type here][Type here]
2'.Ar 2'.Are e human human re resou sourc rces es sta( sta( compen compensat sated ed according to mar)et standards? 2*.Are
they
compensated
comparable
positions
based +ithin
on the
organi!ation? 2,.$oes department sta( e(ectively balance organi!ational +ith employee needs and act as an intermediate for both? 2-."s
the uman
results/or /oriented
Resourc urces i.e.
departm rtment
measuring
cost/
e(ectiveness and the bottom line results of human resources resources programs? 23."f so is it attentive to the bottom line and does it demonstrate a business orientation? #0.4hat
is
the
span of
control
of
the
top position +ithin the departments . #1.Are supervisors or managers reporting to other mid/level managers? #2.o+ many employees are in the uman Resources department?
Role of hr in an organisation [Type here][Type here]
##.4hat is the ratio of R department sta( to all employees served? #&. #&.o o+ doe oes s this this com compar pare to the the sta sta5ng 5ng lev levels els of othe otherr com compara parab ble organi gani! !atio ations ns o(ering similar services? #'.Are R needs and programs accounted for in the organi!ation6s organi!ation6s budgeting process? #*. #*.$oes $oes the organi gani!a !ati tio on ma) a)e e pla plans for ensuring that R6s future needs are met? #,.7n a scale of one to seven seven being the high highest est and and four four being being adeua adeuate te ho+ +ould the uman Resources team rate the over overal alll e(ec e(ecti tive vene ness ss and and stru struct ctur ure e of your your uman Resources department? #-.7n the same one/to/seven scale ho+ do you thin) other department heads +ould rate the overall e(ectiveness and structure of the R department? #3.7n the same one/to/seven scale ho+ do you thin) the employees +ould rate the
Role of hr in an organisation [Type here][Type here]
overall e(ectiveness and structure of the R department? Questionnaire Q1:
4hich
is
the
most
important
management function in your organi!ation? 8lan 8lanni ning ng 7r 7rga gani ni!i !ing ng 9ta5 9ta5ng ng :ea eadi ding ng or ;ontrolling? o+ is stra trateg tegic pla planni nning relat elated ed to Q2: o+ R
=ob
analysis
information
is
useful
in several R activities. ;an you please illustrate +hich are those areas in +hich =ob analysis is done in your organi!ation? Q4:
>rom
+hat
your organi!ation
type
of
collects %ob
tools
does
analysis
information? Q5: "s there any policy of giving training to
temporary +or)ers in your organi!ation?
Role of hr in an organisation [Type here][Type here]
Q6: 4hat techniues does your organi!ation
use for forecasting the supply of inside candidates? Q7: $uring the recruitment process of ne+
employees
+hat
types
of
recruiting
compleities compleities are faced by your organi!ation? perfor orm mance ance mana anagemen ementt is Q8: o+ is perf evaluated in your organi!ation? organi!ation? Q9: "s their any position in your organi!ation
for +hich you select foreign employees? 7r does your organi!ation use o( shoring? Q10: $uring the selection intervie+ +hat are
the
best
+hich
an
intervie+ee
should
elaborate his strength and 4hat ar are e the the poin points ts that that ar are e loo) loo)ed ed Q11: 4hat +hile employing people? Q12: >or an eecutive position +hat is the
process of recruitment and selection in your organi!ation?
Role of hr in an organisation [Type here][Type here]
$uring
Q13:
an
intervie+
ho+
much
impo import rtan ance ce do you you give ive to thin things gs such such as snap snap %udg %udgme ment nt non/ non/verb verbal al beha behavi viou ourr
and and
impression management? Q14: 4hat are some of the most important
aspects you observe in an intervie+? there e any any proc proced edur ure e used used in your your Q15: "s ther orga or gani ni!a !ati tion on to use use stan standa darrdi!e di!e for forms for for conducting the intervie+? Q16: 4hat do you thin) is the most e(ective
motivator of employees? Q17: "f the government or any other sector
accuses your reporter or %ournalist for being bias biased ed on them them misr misrep eprresen esenti ting ng them them ten ten ho+
do
your
organi!ation
handle
that
situation? Q18: 4hat are the >uture challenges of R in
8a)istan and especially today6s in corporate +orld? OBJECTIVES
Role of hr in an organisation [Type here][Type here]
1.To study about the present R 8ractices 2.To study about recruitment policies. #.To study about selection process. &.To study about +hether the employees are satis@ed +ith present R 8ractices '.T '.To stud study y abou aboutt vari variou ous s fact factor ors s a(ec a(ecti ting ng employee satisfaction in the organisation
Re:
!R
"o#i$ies
Ben$%&ar'
(uestionnaire )
April 1,th 20038lease let me introduce you all all type types s of huma human n resou esourrces ces poli polici cies es that that include 1* Re$ruit&ent an+ se#e$tion
B Recruitment policy B Cmployment category B 9eual harassment policy B 8robation policy
Role of hr in an organisation [Type here][Type here]
B Cual employment opportunity policy 2*
Trainin,
an+
+e-e#o.&ent3*
Co&.ensation an+ /enets
B 4or)ing time policy B Dacation policy B oliday policy B 9ic) leave policy B 7vertime policy B :eave policy B Eereavement leave policy B Adoption leave policy B 8aternity :eave policy B
B ;ommunication policy B 8roblem resolution policy B 8ersonal appearance policy
Role of hr in an organisation [Type here][Type here]
B ;onFicts of interest policy 5* !ea#t% an+ saet
B Cmail policy B "nternet use policy B ;ell phone policy B Grievance policy B ealth and safety policy B 9mo)ing policy B Disitor policy B ;orporate security policy B Alcohol and drug policy B $iscipline policy B ;omputer policy
!R Questionnaire
A human resources R uestionnaire can be used for several purposes. Hey among them is to gauge +hether employees in a speci@c
Role of hr in an organisation [Type here][Type here]
orga or gani! ni!at atio ion n reuir euire e furt furthe herr trai traini ning ng.. 9uch 9uch uestionnaires )no+ledge
test
the
on ne+
employee6s
technologies
or
techniues before the same are introduced in an
organi!ation.
A
di(erent
form
of
R uestionnaire can be used to gauge employee6s
satisfaction
+ith
the
%ob
environment the +or)load and remuneration among other things that enhance employee performance. Eased on the data collected in such
surveys
department
is
the able
to
human resources formulate
policy
inte interv rven enti tion ons s that that recti ectiffy any any +e +ea) a)ne ness sses es that that may may hamp hamper er empl employ oyee ee perf perfor orma manc nce. e. Cample
Cmployee
IameJJJJJJJJJJJJJJJJJJJJJJJ $eptJJJJJJJJ $eptJJJJJJJJJJJJJJJ JJJJJJJ Io.JJJJJJJ Io.JJJJJJJJJJJJ JJJJJ K1. o+ +ould
you
de@ne
your
+or)? JJJJJJJJJJJJJJJJJJJJJJJJ JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ JJJJJJ JJJJJJJJ JJJJJJJJJJJJJJJJJJJJJJ
Role of hr in an organisation [Type here][Type here]
K2. 4hat +ould you describe as the most challenging
thing
in
your
%ob? JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ JJJJJJJJJJJJJJJJJJJJJJJJ JJJJJJ K#. 4hat is the most en%oyable part of your +or)? JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ K&. o+ +ould you rate your team +or)ing s)ills??Ccellent ?Average ?Average ?Eelo+ average K'.
o+
do
you
handle
pressure
at
+or)? JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ K*. "s ther here anythin hing that you thin) the management of the organi!ation can do to help
you
handle
+or)/related
stress
better? JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ K,. o+ +ould you rate employee motivation in this company??Ab company??Above ove average average ?average ?average ? belo+ average
