Housekeeping Checklists ISO(Rev)MAHAPE WR

SUMMARY OF HK CHECKLISTS S No Checklist No

Description

Remarks

1

KF/FMS/H KF/FMS/HK/01Houseke K/01Housekeeping eping Supervisor Supervisor Daily Checklis Checklis To be filled daily

2

KF/FMS KF/FMS/HK /HK/02Wee /02Weekly kly Deep Deep Clea Cleaning ning Checkli Checklist st

To be filled every week but only one checklist in a month

3

KF/FMS KF/FMS/HK /HK/03Mon /03Monthl thly y Deep Deep Clea Cleanin ning g Check Checklist list

Fill only one checklist in a month. To be filled as and when activities are carried out

4

KF/FMS/HK/04 Da Daily Wa Washroom Checklist

To be be filled da daily fo for each wash room

5

KF/FMS/HK/05 Co Coference Room Checklist

To be filled daily

6

KF/FMS KF/FMS/HK /HK/06Cle /06Cleani aning ng Specif Specificat ication ions s

To be filled only once in the beginning of operations

7

KF/F KF/FMS MS/H /HK/ K/07Da 07Daily ily Clea Cleani ning ng Sched Schedule ule


8

KF/F KF/FMS MS/H /HK/ K/08Li 08List st of Che Chemi mica cals ls used used


9

KF/FMS KF/FMS/HK /HK/09Hou /09Housek sekeep eeping ing Consu Consumab mables les Stock Stock Regi Regi

To be filled as & when material is received/issued

10

KF/FMS/HK/10 Job card

To be issued to each HK Boy

Knight Frank (I) Pvt. Ltd. Revision No. Revision Date: Site Name:

Checklist No. KF/FMS/HK/01

Daily Checklist for HK Supervisor Date: S No. Activity A Manpower All Housekeeping attendants are present All Pantry boys are present All gardeners are on site All are in proper uniform In case of absentees, replacements are arranged B

Office Sp Space Sweeping of Floor Disinfecting of visible floor area Vacuuming/cleaning of carpets Cleaning/Wiping of dust bins watering/Cleaning of Plants Dusting of all furniture Wiping of alll types of doors cleaning of wall cladding Cleaning of all picture frames Dusting of Fire Extinguishers

C

Workstations Cleaning of Table tops Cleaning of soft board fabric Clean / Disinfect telephone instruments Cleaning of computers externally Cleaning of other office equipment Cleaning of chairs / sofas Cleaning of waste bins

D

Utility Ro Rooms

Status

Remarks

Sweeping of floors Cleaning of Waste bins Dusting of all Equipment externally Cleaning of doors E

Plaza Area Cleaning of floors & walls Cleaning of stainless steel panels, fittings & fixtures Cleaning of Glazing Cleaning of ATM & Bill payment center

F

Outside & Parking Area Cleaning & clearing of fire escapes on each floor Sweeping of floor Cleaning of Lift Panels(SS) Cleaning of Lift Lobby

G

Garden & Plants Cleaning of Garden Watering of Plants & grass Cutting & levelling of plants Loosening of soil for aeration Maintenance of flower plants (if required) HK Supervisor

AFM/FM

Knight Frank (I) Pvt. Ltd. Revision No: Revision Date: Site Name:


Weekly Deep Cleaning Checklist Date: Areas

Cleaning Activity

Through cleaning of tables Thorough cleaning/polishing of chairs Cleaning of light switches Cleaning of light fittings Carpet vacuuming Workstations, Reception, Cleaning/polishing of office equipment Lobbies, Cleaning/Repairing of vertical/venetian blinds Meeting/conference/trainin Cleaning of walls/ceiling removing cobwebs g rooms, Stores. Washing/cleaning of floors/corridors/passages Cleaning of doors/windows/ceiling Thorough cleaning of AC grills Clean all partion glasses in office area/lobbies. Use glass cleaning kit where re uired Cleaning of all vending machines Thorough cleaning of all crockery. There should be no stains. Pantries/Cafeteria

Thorough cleaning of all cupboards by removing all items. Do pest control if required. Thorough cleaning/washing/disinfecting of floor Cleaning of wash basin Clean all water coolers/fridges thoroughly

Terrace

Thorough cleaning/washing Clearing of all drains Cleaning of parapet walls Removing cobwebs

1st week

Remarks 2nd week 3rd week

4th week

Cleaning light fittings Cleaning all doors Cleaning pipes etc.

Washing and cleaning Outside/Parking

Sweeping/cleaning of entire area Washing of the area Cleaning walls, columns, removing stains etc. Cleaning and Removing cobwebs Cleaning of entrance gate. Do oiling greasing of gate if required Clean all drains Remove all algae if settled on the boundary walls

Clean all printers/fax machines/Xerox machines Clean all tele instruments Cleaning of office equipmentClean all computers, keyboards. Clean all shredding machines Clean all storage cabinets in office areas

Utility Area/Rooms

Staircases

Clean all walls/doors/windows Remove cobwebs Clean & wash if required rubber mats Clean all equipment/pipes. Wash and clean the floors where applicable Clean all doors,Windows in the staircases Remove cobwebs Clean all shafts Clean walls. Remove stains if any

Signature of HK Supervisor Signature of FM/AFM Note: 1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. To be filled every week but only one checklist in a month

Knight Frank (I) Pvt. Ltd. Checklist No. KF/FMS/HK/03

Revision No: Revision Date: Site Name:

SLB

MAHAPE

Monthly Deep Cleaning Checklist Date: Areas Terrace

Cleaning Activity Washing and cleaning of the terrace Cleaning all Utility pipes, Water Tank externals etc.

Shafts

Clean all shafts. Remove all garbage if any. Clean all walls. Remove cobwebs Clean glasses if any in the shaft

Parking Area

Thoroughly wash the area. Clean walls and remove stains if any. Clean Pipes in the area thoroughly.

Staircases

Clean and wash the staircases thoroughly

Utility Area/Rooms

Clean & Wash the area in pump houses

Remarks

Clean thoroughly clean the various pipes in the area/pump house Clean the floor thorughly in DG Area Clean the fuel storage area and the Barrels properly

Outside area

ean e ex erna wa s o cobwebs.

e u

ng, remove

Wash the external walls where required.

Cafeteria

Thoroughly clean & wash the floor

Signature of HK Supervisor Signature of FM/AFM Note: 1. In the Remarks column write whether the activity has been done or not. In case any activity has not been done the reasons/clarification should be written. 2. If any activity /area at a specific site is not included in the above list, it should be added. 3. Write NA if an activity is not applicable. If too many activities are NA then delete them. 4. Fill only one checklist in a month. To be filled as and when activities are carried out

Knight Frank (I) Pvt. Ltd. Checklist No. KF/FMS/HK/04

Revision No. Revision Date: location ite NameMAHAPE SLB

SUPERVISOR REMARKS SIGN

TIME

HK Boy

DOORS WALLS

FITTINGS

MIRRORS URINALS

WC

WASH HAND BASINES FLOORS DRYERS

HK Supervisor

1) Wash Basin - Scrubbing & Cleaning 2) Mirrors - Damp & Dry Cleaning 3) Floor Mopping - Wet & Dry Cleaning 4) Door Knobs & Door Closer Checking

LIQUID SOAP DISPENSER

C FOLD DISPENS ER

Facility Manager

PARTICULARS ) y l r u o

TISSU ROOL

ELECRTICAL FITTING

PARTICULARS

) y l i

1) Garbage Bins - Washing / Drying / Relining 2) Toilet Bowl - Scrubbing & Cleaning 3) Floor Mopping - Urinals - Scrubbing & Cleaning 4) Replenishing Hand Wash Soap refill Pouches

DUST BIN

( A ) y l k e e W ( B

5) Cleaning of Plumbing Accessories 1) Cleaning of Light Fitting 2) Urinals Cleaning 3) Door & Door mats - Wash & Dry 4) Exhaust Fan - Dry Clean a s n ow s - amp ry

D ( C

ean ng

5) Replenishing Toilet Rolls 6) Replenishing C- Folds 7) Cleaning of Hand Driers


Checklist No: KF/FMS/HK/05

Conference room Checklist Date: Activity A/c grills / diffusersCleaning Auto Air Freshener Dispensers-Battery / Refills

From: Frequency Weekly As Reqd

Cabinets Doors & Hinges Carpets - Vacuum Cleanin Chairs - AlignmentUpholstery/Back / Legs / Castors-Cleaning

As Reqd

Cobwebs-removal

As Reqd

Daily As Reqd

Dust bins - Emptying / Daily & As Cleaning & Lining with Bin Reqd Liner Entrance Door & HandlesDaily cleaning Glass Cleaning

Weekly

Light Fittings / Electrical fittings- Cleaning

Monthly

Table-Dusting Telephones-Dusting & Disinfecting - Dettol Wall Soft Board Panel Vacuum Cleaning

Daily Weekly Weekly

To: Mon

Tue

Wed

Thu

Fri

Sat

Sun

Venetian Blinds-Vacuum Cleaning

Weekly

Wall Clock-Battery / Time

As Reqd

Walls - Spot Cleaning

As Reqd

White Boards & FramesCleaning

As Reqd

HK Supervisor

Facility Manager


Check List No. KF/FMS/HK/06

Cleaning Specifications Date: Frequency Location

Activity

Thorough cleaning of Tables Dusting Cleaning of light fittings Cleaning of Light Switches Carpet cleaning Carpet vacuuming Cleaning of office equipment - Xerox machine, Work Stations, Shredder, Printers etc. Reception, Lobbies, Cleaning/Polishing chairs Meeting/conference/train Cleaning/repairing of vertical/venetian blinds ing rooms, Stores Cleaning of walls/ceiling Removing cobwebs Cleaning doors/windows Wet & Dry Mopping Thorough cleaning of floor Cleaning of AC Grills Cleaning partition glasses Cleaning of WCs, Urinals, Wash basins Thorough cleaning/washing of floor Mopping of floor Cleaning of doors, windows, ceiling Dusting Cleaning of light fittings Cleaning of Light switches Cleaning of AC Grills Checking & refilling of liquid soap dispensers Washrooms

Daily

Weekly Fortnightly Monthly

As & When required

Others

Cafeteria/ Pantries

Terrace

Utility Area/Rooms

Staircases

Cleaning of liquid soap dispensers Cleaning of Nahni Traps Cleaning of waste bins Checking Toilet rolls & replenishing when required Checking of Toilet roll dispensers Checking of doors Cleaning of Mirror Checking of all fixtures - Taps/valves/jet spray etc. Cleaning of vending machines Cleaning of crockery Thorough cleaning of all crockery Cleaning of wash basins Cleaning cupboards & surrounding areas Cleaning of water coolers/Fridges Cleaning of storage areas Cleaning walls & Removing cobwebs Thorough cleaning/washing of floors Cleaning the terrace area Cleaning/washing the terrace Cleaning of drains Cleaning all doors Cleaning all pipes/water tank externals Cleaning of parapet walls Cleaning the floor Thorough cleaning & washing the floor Cleaning walls/ceiling, removing cobwebs Cleaning/Washing of rubber mats Cleaning of equipment Clean the fuel storage area thoroughly. Remove cobwebs Clean all walls. Dry Mop Thorough cleaning & washing Wet Mopping

Facility Manager Note: 1. In case there are any other site specific areas/activities these should be added in 2. This checklist is to be filled only once in the beginning of operations

the checlist.



Daily Cleaning Schedule Date:

Shift:

No. of HK Boys in shift: Locations

Timings

No. of chambermaid in shift:

7am to 8am

8am to 9am

9am to 10am

10am to 11am

11am to 12noon

12noon to 1pm

1pm to 2pm

2pm to 3pm

3pm to 4pm

HK Supervisor

FM/AFM

Note: 1 This Cleaning schedule should be prepared in the beginning operations at site. Use separate sheets for each shift as applicable at the site. 2 This should be modified whenever there is a change in the schedule. 3 A sample schedule is given below. The data filled in it is only a guideline for preparing the site specific schedule.

SAMPLE SCHEDULE - TO BE USED AS A GUIDELINE ONLY. TIMING

7am to 8am

8am to 9am

First Floor Second Floor LG UG Zone-1 ,2, & 6 Zone- 3,4 & 5 Office area Cafeteria Passage Area Dry Passage Area Dry Passage Area Passage Area &wet moping &wet moping Cafeteria wet & Dry & wet moping Dry &wet moping Cafeteria wet & Common Passage Common Passage Dry Mop & Break Out & Break Out Dry Mop cleaning Area Glass Area CEO ,DCH cleaning Area Cleaning Area Cleaning Cleaning Cabin Cleaning Admin Area cabins & HR Area Cabins Cleaning

IS& ISM Workstation Area Cleaning & board room Cleaning

Floor area & Floor area &Work Work Station Station Area & Area & Conference hall Conference hall Checking & Checking & Correcting Correcting

Gym room ,Doctor room Library carpet cleaning & dusting

Work station , training room No.1& 2 3 Checking & correcting

Zone-1 ,2, & 6

3rd Floor Zone- 3,4 & 5

Zone 1,2,11,12

4th floor Zone 3,4,5,6

Zone 7,8,9,10

CHAMBERMAID CHAMBERMAID A wing B wing

Passage Area Dry Passage Area Dry & Passage Area Dry & Passage Area Dry & Passage Area Dry & All toilet checking & wet moping & wet moping & wet moping & Break wet moping & Break wet moping & Break & Toiletries Break Out Area Break Out Area Out Area Cleaning Out Area Cleaning Out Area Cleaning refilling. Cleaning Cleaning Floor area & Work Station Area & Conference hall Checking & Correcting

Floor area & Work Floor area & Work Floor area & Work Station Area & Station Area & Station Area & Conference hall Conference hall Conference hall Checking & Checking & Checking & Correcting Correcting Correcting

Floor area & Work Station Area & All toilet checking Conference hall & Toiletries Checking & refilling. Correcting

Janitor Fourth floor : Toilet cleaning

Third floor : Toilet cleaning

9am to 10am

Dispatch room, Luggage room & BMS Room.

10am to 11am

Interview cabins dusting & Pantry cleaning

11am to 12noon

12noon to 1pm

1pm to 2pm

2pm to 3pm

3pm to 4pm

Toilet cleaning, Toilet Checking pantry Cleaning & ,cleaning & pantry Passage Moping Area Cleaning

Toilet Checking ,cleaning & pantry Area Cleaning

Cafeteria Passage Wet & dusting & wash dry moping room cleaning. .



EPBX Room Mux Rest room & Hub Rest room & Hub VIP dining & Passage Wet & Rest room& Hub rest room& Hub Room & Hub room cleaning room cleaning Breakout room, dry moping room cleaning room cleaning Room Cleaning Passage Area Passage Area Xerox Machine Dry & wet Cafeteria wet & cafeteria wet & Passage Area Dry & Passage Area Dry & Data Centre Dry & wet moping Area Dustbin paper moping & Break Dry Mop cleaning Dry Mop wet moping & Break wet moping & Break Cleaning & Break Out Waste Pickup Out Area Was cleaning Out Area Cleaning Out Area Cleaning Area Cleaning Cleaning Board room Cleaning & Pantry cleaning

Breakout room, Toilet Checking pantry cleaning.& ,cleaning & pantry Passage Mopping Area Cleaning


Cafeteria wet & Dry Mop cleaning

LG1 & LG2 lift lobby & main door cleaning.






Fourth floor : Toilet cleaning

rest room& Hub room cleaning



Third floor : Toilet cleaning

Passage Area Dry Passage Area Dry & Passage Area Dry & & wet moping & wet moping & wet moping & Break Break Out Area Break Out Area Out Area Cleaning Cleaning Cleaning Toilet Checking ,cleaning & pantry Area Cleaning


Second floor : Toilet deeply cleaning

Toilet Checking First floor : Toilet ,cleaning & pantry cleaning Area Cleaning

Second floor : Toilet deeply cleaning Fourth floor : Toilet cleaning

First floor : Toilet cleaning

UG & LG Third floor : floor : Toilet Toilet cleaning cleaning

Second floor : Toilet deeply cleaning

LUNCH BREAK 2ND & 3RD Extra work & All Toilet &GYM Extra work & All Extra work & All Extra work & All Extra work & All UG & LG floor : FLOOR : Lunch Break dustbin EMPTYING cleaning dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING dustbin EMPTYING Toilet cleaning Toilet cleaning Panel room Panel room Panel room Panel room Panel room Both wing all 1ST, UG & Passage Area Dry Panel room Cleaning Panel room Cleaning All Glass Cleaning Cleaning & Glass Cleaning & Glass Glass Cleaning Glass Cleaning Cleaning & Glass Cleaning & Glass Cleaning & Glass Extra work ladies toilet LG floor toilet & wet moping & Glass Cleaning & Glass Cleaning Cleaning Cleaning Cleaning Cleaning Cleaning deeply cleaning cleaning. LUNCH BREAK

LUNCH BREAK

LUNCH BREAK

LUNCH BREAK LUNCH BREAK LUNCH BREAK

Extra work & All dustbin EMPTYING

Extra work & All dustbin EMPTYING

Extra work & All Cafeteria wet & dustbin Dry Mop cleaning EMPTYING

LUNCH BREAK

LUNCH BREAK

LUNCH BREAK Extra work & All dustbin EMPTYING

LUNCH BREAK

LUNCH BREAK

LUNCH BREAK

First floor : Toilet cleaning

Fourth floor : Toilet cleaning

Knight Frank (I) Pvt. Ltd. Revision No. Revision Date: Site name:


List of Chemicals used Date: S No. 1 2 3 4 5 6 7 8 9 10

Name of the chemical

Purpose

PPE to be used

HK Supervisor Note:

1. This should be filled once at the beginning of site operations 2. The MSDS of each chemical should be attached alongwith this checklist

FM/AFM

Knight Frank (I) Pvt. Ltd. Revision No. Revision Date: Site name:

Checklist No KF/FMS/HK/09

Housekeeping Consumables Stock Register Month:

No.

Item

Account Opening ing Unit stock

Quantity received

Quantity issued

Total issued Balance during the quantity month

HK Supervisor Note: 1 The quantity of consumables issued should be written datewise as and when issued. 2 This data to be used for compiling Monthly Management Report 3 This is to be maintained in the form of a Register using this format

FM

Knight Frank (I) Pvt. Ltd. No. KF/FMS/HK/10

Revision No: Revision date:

Site:

JOB CARD Shift:

Location:

Category:

Lunch Time:

Signature of FM

Note: The job card should be issued to each HK individual. The duties assigned too him should be written in it Amend it in case there is a change in the duties

Housekeeping Checklists ISO(Rev)MAHAPE WR

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