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Human Learning by Jeanne Ormrod
FACILITATE LEARNING SESSION
DEMONSTRATION OF SKILLS
SCRIPT
Facilitate Training Session Post the following: CBT components signage Progress chart Workstation signage Prepare tools and equipment Set-up Multimedia PRE
Good morning!
Greet the trainees Let the trainees fill-up the attendance sheet Explain RPL, pre-test and Learner’s characteristics
First, I would like to welcome each and every one. I am Rommel C. Lagundino, your facilitator in Food& beverage Services NCII.. Second, I would like to thank and congratulate all of you for choosing Philippines Baking Institute, the place and venue for accumulating the knowledge and skills you desire for. Before we go on let me first check the attendance. As I call your name, may I ask you to please submit your class card? This will confirm that you are officially enrolled in this qualification. Ms.Angeline Flores –w/ Experience/Mr. June A. Monteclar This time, I am going to administer the pre-assessment tools for you to fill-up. This pre-assessment tools will be used in the preparation and scheduling of the activities of each trainee. Learners Characteristics – identify learning styles Self-Assessment Check – to recognize the skills that are previously learned and experienced Pre-Test – to determine and measure current knowledge about the topics covered in the qualification I hope you really answer honestly the pre-assessment tools because all the information or any information for that matter will be very useful as we will go on with our training sessions. POWERPOINT PRESENTATION
Provide feedback on the Pre-assessment tool
Orient the trainees about the CBT
Tour the trainees to all the learning areas
o
Take note that the power point presentation will end up on the shop layout
This time, we will all go around for you to familiarize your selves with the different areas in the training center. It is very important that you are very familiar and acquainted with the different areas so that as you go along with your training you will know where to go. TOUR THE TRAINEES IN THE DIFFERENT CBT COMPONENTS AFTER THE TOUR. DISMISS . . . REMIND THEM TO BE AROUND THE FOLLOWING DAY FOR THE TRAINING PROPER
DURING
Greet the Trainees
Good morning Trainees… Welcome to the training proper
At this point I will be assigning you your respective Work Station
Assign Trainees to different Work Station
the
Ms. Flores based on your self-assessment check; you have been working as Waitress & Receptionist for the past Five years. You have knowledge and skills on Hotels & Restaurant. And based on the certification of your company, you have consistent excellent performance for that we will recognize your prior learning so you will be exempted on Workstation Number 1 and Workstation Number 3 which is Prepare the dining room and Promote food and Beverage Products, respectively and your first assessment if on Workstation Number 2 which is Welcome Guest and take food and beverage orders Ok Ms.Flores please follow me to the Practical Work Area. Ms. Flores this is your Work Station Number 2 which Is Welcome guest and take food and beverage orders. Will you please get your CBLM on the Learning Resource Area? TRAINEES GET THE CBLM Ms. Flores this is your CBLM on UC #2 which is Welcome guest and take food and beverage orders will you please read the Information Sheet and after reading the information sheet answer the self-check and you can check your answer base on the answer key. If any question and clarification just call my attention. Mr. Monteclar based on your pre-assessment tools. You will be assigning on Workstation Number 4 which is Provide food and beverage services to guest. Please follow me to the computer area. Ok Mr. Monteclar, please view this power point presentation on UC # 4 which is Provide food and beverage services to guest and after viewing answer the self-check and you can check your answer based on the answer key. If any question and clarification just call my attention.
Monitor Trainee Duran) Demo and Re-Demo
(Ms.
Trainer:
Ms. Flores How are you doing?
Trainee:
I am doing good sir. I am done reading the information sheet and finish answering the self-check and I also compare my answer base on the answer key.
Trainer:
Very Good Ms. Flores. Now you are ready to perform your task. Your task is to establish a table preparation. I will be conducting the Demo, I want you to observe. This is how to do it . TRAINER PERFORM DEMO ON ESTABLISHING A TABLE PREPARATION.AFTER THE TRAINER PERFORM THE DEMO.
Ok Ms.Flores Its time for you to practice, while practicing your task please observe safety precaution and you can rate your own performance using this performance criteria checklist. If any question and clarification you can call my attention
Monitor Acosta)
Conduct assessment
trainee
(Ms.
Institutional
Trainer:
How are you doing?(Myself To Say)
Trainee:
I am not yet done viewing the power presentation sir.
Trainer:
Ok (Myself) just continue viewing the power point presentation and please be reminded that after viewing the presentation you are required to answer the selfcheck and you can check your answer base on the answer key. Any question and clarification just call my attention.
Trainee:
Ok sir
Trainer:
How is your practice?(Myself)
Trainee:
I am doing great sir.
Trainer:
Good. Are you ready to take the Institutional Assessment?
Trainee:
Yes sir I am ready.
Trainer:
Ok (Myself) let us proceed to the institutional assessment area. Mr. Monteclar this is our institutional assessment area which you will undergo the written exam and the demonstration with oral questioning. This method is to measure your underpinning knowledge and skills on UC # 3 which is Promote food and beverage products. I believe you are ready Mr.Monteclar. First we will have the written exam EXPLAIN THE SPECIFIC INSTRUCTION OF THE WRITTEN EXAM Any question? In that regard you may begin Time is up. May I collect the paper? Now let’s proceed to the demonstration and follow by oral questioning.
Given the materials and equipment you are ask to establish a Table Preparation within 1 hour. While conducting the demo please observe safety precaution and wear your PPE. And please be reminded after the demonstration follow by oral questioning. Any question and clarification?
Trainee:
No further question Sir
Trainer:
On that regard you may begin. Time is up. Now let us proceed to the oral questioning. TRAINER ASKS ATLEAST ONE QUESTION RELATED TO THE DEMO. Very good! Now let us proceed to feed backing
Feed backing
Trainer:
Mr. Monteclar base on your written exam you have an excellent performance you got a perfect score On your demonstration you are confident in performing your task but you forgot to wear your PPE. Next time Mr. Monteclar if you are performing your demonstration please wear your PPE. On your oral questioning you are not confident in answering the question but you’re answer are all correct. For that reason I will be checking your progress chart for satisfactory completed this Unit of competency which is Welcome guests and take food and beverage orders and I will be awarding you this Certificate of Achievement for satisfactorily completed the Unit of Competency. And Mr.Monteclar your next Workstation is work station Number 4 which is .Provide food and beverage services to guest.
POST
Greet the trainees Administer Post-test Training Evaluation
Trainer:
Good Morning trainees!
and So you have undergone all the unit of competencies in Food& beverage Services NCII.. Ok trainees, I have here with me some forms for you to fill up and accomplish. One set if for your post-test and another set is the training evaluation. First I will administer to you the post-test. GIVE THE SPECIFIC INSTRUCTION OF THE POST TEST. Done? May I collect the post-test? Now I will administer to you the training evaluation. The primary purpose of this training evaluation is to identify areas for improvement, for that reason please fill up what is outline in the training evaluation honestly. TRAINER DISTRIBUTES THE TRAINING EVALUATION. Done? May I collect the training evaluation? Again trainees I will like to congratulate everybody for having been completed all the unit of competencies required in this qualification in Food& beverage Services NCII.. And you are qualified to undergo the National Assessment. We will be announcing when and where will be you’re National assessment. Please keep posted. Again congratulation and good luck.
