English for Secretaries Syllabus

English for Secretaries I.

Course Description This syllabus aims to develop the students ’ language skills in English, while at the same time focusing on the central need of the secretary  –  to receive and to transmit information precisely and efficiently. It also aims to equip the students with the English language skills needed to perform secretaries’ communicative tasks at the workplace.

II.

Course Objective It is designed to meet the needs of the students who wish to undertake the administrative tasks in English, both in oral and written forms. The syllabus covers topics common to typical office activities, as well as to more personal areas related to office work as well as to develop the students ‘general knowledge of the social

customs and attitudes of the global world of work. III.

Specific Objectives 1. To help secretaries build on general and professional oral communication skills 2. To increase knowledge of general as well as job-related vocabulary 3. To raise awareness of relevant of grammar and language structure 4. To continue to focus on a high level of accuracy in editing work and production of writing in professional pieces of work

IV.

Course Content TOPIC Chapter I – Letters, Envelopes, Forms Lesson 1 – Types of Business Letters Lesson 2 – Writing Business Letters Lesson 3 – Writing a Cover Letter Lesson IV – Filling in Forms

ACTIVITIES / STRATEGIES

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Power Point Presentations Discussion Brainstorming

Chapter II – Curriculum Vitae`s and Applications 

Lesson 1 – Job Advertisements Lesson 2 – Organizing a CV or resume Lesson 3 – Letters of Application

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Illustration Discussion Explanation

Chapter III – Report Writing Lesson 1 – Writing a Note Lesson 2 – Periodic Report Lesson 3 – Non-Prose Forms

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Individual Reporting Note Taking Writing Exercises

Chapter IV – Writing a Memo Lesson 1 – Language used in a Memo Lesson 2 – Phrasal verb of a Memo Lesson 3 – Writing a draft of a Memo

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PowerPoint Presentation Explanation Writing Exercises

Chapter V – Reading Skills Used by Secretaries 

Lesson 1 – Skimming Lesson 2 – Scanning Lesson 3 – Vocabulary Building

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PowerPoint Presentation Discussion Brainstorming

Chapter VI – Listening Lesson 1 – Listening for Information Lesson 2 – Active Listening Technique Lesson 3 – Note Taking

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Note Taking Listening Activities Question and Answer

Chapter VII – Telephone Communication Lesson 1 – Telephone Language Lesson 2 – Taking and Giving Messages Lesson 3 – Giving and Receiving Information

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Discussion Role Playing Feedback and Remedial activities

Chapter VIII – Receiving Visitors 

Lesson 1 – Formal vs. Informal Language Lesson 2 – Business Conversation Lesson 3 – Speaking with Native and NonNative Speakers

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Role Playing Feedback and Remedial activities Questions and Answer

Chapter IX – Interview Lesson 1 – Interview Basics Lesson 2 – Taking and Giving Messages Lesson 3 – Giving and Receiving Information

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Discussion Role Playing Feedback and Remedial activities