UNIVERSIDAD REGIONAL AUTÓNOMA DE LOS ANDES “UNIANDES” EXTENSIÓN IBARRA FACULTAD DE SISTEMAS MERCANTILES CARRERA DE SISTEMAS
PERFIL DE PROYECTO INTEGRADOR
Tema: SIST SISTEM EMA A FINA FINANC NCIE IERO RO PARA LA COOP COOPER ERA ATIVA IVA DE AHO HORR RRO O Y CRÉD CRÉDIT ITO O IMBABURA IMBACOOP LTDA, UBICADO EN COMUNIDAD LA COMPAÑÍA
AUTOR: LUIS CANDO
ASESORES: ING. MARCO CHECA, MBA ECO. RUBEN SANTACRUZ, MSC ING. JUAN CARLOS RODRÍGUEZ, MSC ECO.MARIO MEDIAVILLA
IBARRA 201
CERTIFICACIÓN Nosotos, ING. MARCO CHECA, MBA, ING. JUAN CARLOS CARLOS RODRÍGUEZ, MSC , ECO. RUBEN SANTACRUZ, MSC ! ECO.MARIO MEDIAVILLA MEDIAVILLA "# $%&'(%( (" %s"so"s ("& Po!"$to I#)o*+t'$o, "s"#t%(o o "& s"-o L/'s C%#(o %% ot% o "& $o"$to )/#$'o#%*'"#to " '*&"*"#t%$'0# ("& *'s*o, s" (% )" (" 1/" ('$2o Po!"$to "3#" &os "1/'s'tos s/)'$'"#t"s %% s" so*"t'(o % "s"#t%$'0# 34&'$% ! "5%&/%$'0#, o %t" ("& 6/%(o $%&')'$%(o 1/" 1/" s" ("s'7#".
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ING. MARCO CHECA, MBA
ING. JUAN CARLOS RODRÍGUEZ, MSC
ECO. RUBEN SANTACRUZ, MSC
ECO.MARIO MEDIAVILLA MEDIAVILLA
8
CERTIFICACIÓN Nosotos, ING. MARCO CHECA, MBA, ING. JUAN CARLOS CARLOS RODRÍGUEZ, MSC , ECO. RUBEN SANTACRUZ, MSC ! ECO.MARIO MEDIAVILLA MEDIAVILLA "# $%&'(%( (" %s"so"s ("& Po!"$to I#)o*+t'$o, "s"#t%(o o "& s"-o L/'s C%#(o %% ot% o "& $o"$to )/#$'o#%*'"#to " '*&"*"#t%$'0# ("& *'s*o, s" (% )" (" 1/" ('$2o Po!"$to "3#" &os "1/'s'tos s/)'$'"#t"s %% s" so*"t'(o % "s"#t%$'0# 34&'$% ! "5%&/%$'0#, o %t" ("& 6/%(o $%&')'$%(o 1/" 1/" s" ("s'7#".
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ING. MARCO CHECA, MBA
ING. JUAN CARLOS RODRÍGUEZ, MSC
ECO. RUBEN SANTACRUZ, MSC
ECO.MARIO MEDIAVILLA MEDIAVILLA
8
DECLARACIÓN DE AUTOR!A Yo, L/'s C%#(o ("$&%o 1/" 2" t%4%6%(o "# "& "s"#t" Po!"$to I#)o*+t'$o t't/&%(o SIST SISTEM EMA A FINA FINANC NCIE IERO RO PARA LA COOP COOPER ERA ATIVA IVA DE AHO HORR RRO O Y CRÉD CRÉDIT ITO O IMBABU IMBABURA RA IMBACO IMBACOOP OP LTDA, UBICAD UBICADO O EN COMUN COMUNIDA IDAD D LA COMP COMPA AÑÍA. ÑÍA. E& *'s*o 1/" "s (" #/"st% o'7'#%&'(%( ! %/('to9%: "& $/%& 2" so*"t'(o % "5's'0# (" %s"so"s ING. MARCO CHECA, MBA, MBA, ING. JUAN CARLOS RODRÍGUEZ, RODRÍGUEZ, MSC, MSC, ECO. RUBEN SANTACRUZ, SANTACRUZ, MSC ! ECO.MARIO MEDIAVILLA MEDIAVILLA 1/" )/"o# 7/9%s ("& Po!"$to S'st"*% F'#%#$'"o.
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Trio Motors Information Page About Trio Motors
Trio Motors is a leading automobile manufacturer.
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MARTINEZ ROLDAN, 8<;<, %)'*% 1/" /# s"5'(o "s /# o("#%(o (" 7%# $%%$'(%( 1/" %t'"#(" &%s "t'$'o#"s (" $'"#tos o *'&"s (" o("#%(o"s % &os 1/" "#59% '#)o*%$'0# / o)"$" /# s"5'$'o. E& */#(o (" &os s"5'(o"s "s */! $o*&"6o. No t" "o$/"s s' %&7/#os t*'#os #o t" "s/&t%# ("& to(o $&%os /"s 2%! o)"s'o#%&"s 1/" &&"5%# */$2os %-os t%4%6%#(o $o# s"5'(o"s ! "%&*"#t" "s (')9$'& $o#o$" &% 7%# 5%'"(%( (" t'os ! #o*"#$&%t/% 1/" s" /t'&'% %% ")"'s" % to(os "&&os.
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L% )/#$'o#%&'(%( $o#s'st" 1/" "& $&'"#t" "#59% /# *"#s%6" so&'$'t%#(o /# ("t"*'#%(o s"5'$'o % /# s"5'(o 2%$" /#% "t'$'0#, ! "st" "#59% /#o o 5%'os *"#s%6"s $o# &% "s/"st% o5"" "& s"5'$'o. E# /# s'st"*% ('st'4/'(o $%(% *+1/'#% /"(" $/*&' "& o& (" s"5'(o %% %&7/#%s t%"%s ! "& o& (" $&'"#t" %% ot%s. Post"'o %& t"*% (" "st% s"$$'0# IOSEA, 8<
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8
Ilustraci+n 6: Ar7uitectura de la Aplicaci+n !uente: Autor
2.2 De"&,(5&(3$ e a Me'***;a E# "& "s"#t" o!"$to s" "*&"0 "& *to(o ("(/$t'5o " '#(/$t'5o ("(/$t'5o %% %#%&'% &%s (")'$'"#$'%s "'st"s "# &os Po$"sos F'#%#$'"os (" (')""#t"s $/"#t%s 1/" s/"&"# s" "6"$/t%(%s, &%s $/%&"s so# "7'sto (" so$'os, $%t"% (" $('to, ("0s'tos, "t'os, 4%&%#$"s, $/"#t%s o %7% ! $o#t%4'&'(%(, ! "& *to(o '#(/$t'5o "s %% "%&'% "& $o#to& s'st"*%t'%(o 1/" *"6o "& t'"*o (" "6"$/$'0# "# $+&$/&os ! o$"sos, 1/" so# 7"st'o#%(%s "# &%s (')""#t"s +"%s (" t%4%6o. A("*+s s" "%&'0 *to(o $/%#t't%t'5o ! $/%&'t%t'5%, "# $/%#t't%t'5% s" "%&'%+ "#$/"st%s ! "#t"5'st% % &os "*&"%(os (" &% $oo"%t'5%, !% 1/" s" "t"#(" o4t"#" '#)o*%$'0# s'#tt'$% 1/" %ot" ot"#$'%&*"#t" *%!o 5%&o (" %#+&'s's $/%#t')'$%(%, *"('4&" % &os s/$"sos, /"sto 1/" "sto oo$'o#" '#)o*%$'0# "s"$9)'$% (" $o#t"to o4&"*+t'$o (" $%(% /#o (" &os "6"$'$'os $o#t%4&"s 1/" ")"$t3%# "# (')""#t"s ("%t%*"#tos, s'# "*4%7o "# &o $/%&'t%t'5o s" to*0 $'"t%s $o#('$'o#"s so4" &os 2"$2os o o4&"*%s "5'stos , "# "& $o#to& (" 7"st'0# )'#%#$'"o. F'#%&*"#t" s" %&'$0 &% *"to(o&o79% P %% "& ("s%o&&o +7'&, )&"'4&" ! $'"#t9)'$% (" 7"#"% s'st"*%s (" so)t%", s'# "*4%7o s" /"(o %&'$% &%s )%s"s (" P P&%#')'$%$'0# s" "t"'o'0 "& t'"*o (" ("*o% "# o4t"#" "& s'st"*% ! 2%$" &% "#t"7% (" *'s*o, D's"-o s" ('s"-0 &% BDD, *o("&o (" s'st"*%, %1/'t"$t/% CS ! $o#o7%*% (" %$t'5'(%("s, D"s%o&&o #os "*'t'0 "6"$/t% $0('7os )/"#t"s ! "%&'% &% (o$/*"#t%$'0#, )'#%&*"#t" &%s P/"4%s "t%s ! "5's'o#"s (" "#('*'"#to ("& s'st"*% $o# (%tos "%&"s 1/" ("*ost0 s/ $o"$to )/#$'o#%*'"#to.
8
2. D("e* e a ($)e"'(a&(3$ e &am5* 2..1 P*9a&(3$ - m#e"',a 2..1.1 P*9a&(3$ L% o4&%$'0# o4t"#'(% )/" (" &os $&'"#t"s, "*&"%(os ! ("& s"-o A&4"to As$%#t% ""s"#t%#t" &"7%& (" $oo"%t'5%, %("*+s "s '*ot%#t" *"#$'o#% "& #3*"o (" $&'"#t"s to*%(%s "# "& $%*o (" %$$'0#, *'s*o 1/" ""s"#t% $o*o o4&%$'0# ><< "so#%s, "sto s" to*% $o# ")""#$'% (" 1/" ('%'%*"#t" &&"7% % &% $oo"%t'5% "#t" ;< % 8<< "so#%s "# &%s t"s %7"#$'%s "'st"#t"s. I7/%&*"#t" s" "%&'% &% "#$/"st% % >< "*&"%(os "'st"#t"s, ! %& 7""#t" s" %&'$% &% t$#'$% (" "#t"5'st%. S. A&4"to As$%#t% G""#t". A(*'#'st%(o"s C&'"#t"s
P*9a&(3$ ; >< ><<
T8&$(&a E#t"5'st% E#$/"st% E#$/"st%
Tabla 1: Tabla de poblaci+n. !uente: Autor
2..1.2 M#e"',a P%% &% o4t"#$'0# (" (%tos s " "%&'% &% "#$/"st% ("4'(o % 1/" "& #3*"o (" $&'"#t" "$"(" ("
><< "so#% ! #"$"s%'%*"#t" s" to*% "& *'s*o #3*"o (" "so#%s %% )o*/&% "& */"st"o, t%*4'# s" "%&'% "#$/"st% % to(os &os "*&"%(os (" &% (')""#t"s s/$/s%&"s "'st"#t", (" '7/%& *%#"% s" o$"(" % 2%$" /#% "#t"5'st% %& G""#t" G"#"%& (" &% Coo"%t'5%. Po "& #3*"o (" o4&%$'0# (" &os "so#%&"s $o#s/*'(o"s % "#$/"st%, s" 2% 5'sto #"$"s%'o %&'$%, )0*/&% "st%(9st'$% %% "& $+&$/&o (" &% */"st% 1/" "s &% s'7/'"#t". P∗Q∗ N
n=
( N −1 )
[ ] E
2
2
K
+ P∗Q
D0#(" N T%*%-o (" &% M/"st%. P Po4%4'&'(%( (" 1/" "& "5"#to o$/% <, o <\. Po4%4'&'(%( (" 1/" "& "5"#to #o o$/% <, o <\. E <,< o \. ;,? '#t"5%&o (" $o#)'%#% N U#'5"so ?.8 H%4't%#t"s 8K
0,5∗0,5∗3600
n =¿
( 89562 − 1 )
n=
n=
n=
[ ] 0,05
2
1,96
2
+ 0,5∗0,5
150 224 + 0,25
150 24,25
150 0.025
= 99.84 Encuestados
D0#(" #$ */"st% $o"7'(% # */"st% o4t"#'(% s'# $o"7' 2
nc = 1+
nc =
99.84 1+
nc =
99.84 −1 99.84
99.84 1+
nc =
n −1 n
98.83 98.84
99.84 1+ 0,999
8
nc =
99.84 1,999
=50 Encuestados
L% */"st% $o"7'(% ("t"*'#% 1/" "& #3*"o (" "#$/"st%(os "s (" < "so#%s to*%#(o $o*o t%*%-o o4&%$'o#%&.
E$&#e"'a*" E#$/"st%(os C&'"#t"s E*&"%(os T*'a
C%#t. < >< 0
Tabla (: 8ncuestados. !uente: Autor
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. #8 '(5* e ($7*,me" e ,e"#'a m" 7&( e &*m5,e$e, % R"ot"s t"t/%&"s 4 R"ot"s G+)'$os . De #8 7*,ma ,ea(6a a &*$"#'a e "a*" e$ a4*,,*" * e$ &,8('*" % Co#s/&t% P"so#%& "# &% Coo"%t'5% 4 L&%*%(% t"&")0#'$%. $ V9% E@*%'&. ( No R"%&'%. ;<. C,ee #"'e $e&e"a,(* e 5*e, )("#a(6a, e e"'a* e "# &#e$'a );a ($'e,$e' S' No . CUESTIONARIO PARA ADMINISTRADORES La 5,e"e$'e e$&#e"'a e"' (,((a a *" em5ea*" #e ',a9a%a e$ a &**5e,a'()a 5a,a #e a-#e a &*$*&e, * ,e#e,(m(e$'*" a a5(&a, e$ e "("'ema. O9%e'()*: R"$o'&% '#)o*%$'0# so4" &os "1/"'*'"#tos #"$"s%'o, %% %&'$% "# "& s'st"*%. Po )%5o s"-%&" $o# &% "s/"st% 1/" $"% $o#5"#'"#t".
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FIN
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FIN
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Ilustraci+n 1(: !luo de datos @rdenes de 3ompra !uente: Autor.
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FIN
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Ilustraci+n 16: !luo de datos Inicio de sesi+n !uente: Autor.
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RECOMENDACIONES =
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P%% "& ("s%o&&o (" o!"$to s" 4"4" t"#" "# $/"#t% 5%'os %#+&'s's ! (" "st/('os #"$"s%'os, &% $/%& %!/(" "# &% )o*/&%$'0# ! "#&'st% &os o4&"*%s *+s ")'$'"#t", %% o(" "#)"#t%&o.
L% *"6o o$'0# "s %&'$% &os "$/sos #"$"s%'os, %% ("s%o&&% ! o4t"#" /# o(/$to (" $%&'(%( s'st"*% (" so)t%" F'#%#$'"o.
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BIBLIOGRAF!A AGUILAR, L. J. 8<;<. !undamentos de Programaci+n. Es%-% M$G%H'&&. ANDRADE GUAJARDO, N. E., GUAJARDO CATU, G. 8<;=. 3ontabilidad !inanciera. M$G% S"t% E('$'0#. ARANA ORBEGOZO, A. 8<;>. Resti+n de bases de datos con s7l# My2N" y Acces. M'$o A&)%o*"7%. BAHILLO MARCO, E., PEREZ BRAV, C., ESCRIBANO RUIZ, G. 8<;>. Resti+n !inanciera. M%('(@Es%-% E('$'o#"s No4"&. BEATI, H. 8<;8. PP 3reacion de p$ginas in$micas. M'$o A&)%o*"7%. BRAVO VALDIVIESO, M. 8<;>. 3ontabilidad Reneral. G%# Co&o*4'% Es$o4%@ I*"so"s. CALERO, C., MORAGA, M. A., PIATTINI, M. 8<;8. 3alidad de producto y proceso softZare. M%('(@Es%-%.
CANT`, G. G., ANDRADE, N. E. 8<;=. 3ontabilidad !inanciera. M"'$o M$G%H'&&E(/$%t'o#. CARRASCO Z`JAR, C., PALLEROLA COMAMALA, J. 8<;>. Resti+n !inanciera. Bo7ot%@Co&o*4'% E('$'o#"s (" &% U. CASTAÑEDA JIMÉNEZ, J. 8<;;. Metodolog[a de la Inestigaci+n. M'$o M$G%H'&&. COLOURIS, G., DOLLIMORE, J., INDBERG, T. 8<;;. 2istemas istribuidos 3onceptos y iseVo. M%('(@Es%-% P"%so# E(/$%$'9#, S.A. CORAL CACEROS, A., PIATTIMI, M. G. 8<;<. 3A"IA 8" P493T S P4382 2!T5A48. Es%-% R%@M%. CORONEL CASTILLO, E. 8<;;. PP Profesional. L'*% M%$o. CUAPAR, R. S. 8<;;. P4I;3IPI2 C\2I32 S 3"I8;T82 58C. M"'$o E('to'%& U#'5"s't%'%. CUÉLLAR DÍAZ, L., VARGAS ROJAS, H. M., CASTRO LOZADA, C. A. 8<;8. 3ontabilidad un enfo7ue Pr$ctico. Bo7ot+ E**% A'% H""%. CULTURALS, I. C. 8<;;. Manual de Indesign 32. Es%-% MARCOMBO. ERP, A. 8<;8. C92I;822 I;T8R4AT4. O4t"#'(o (" 2tt.%5%#t@".$o* FALGUERAS, B. C. 8<;<. I;R8;I84IA 8 2!T5A48. B%$"&o#% P'*"% E('$'0#. FERNQNDES PAMPILLaN, F. 8<;<. I;T4933I@; A" 2I2T8MA !I;A;3I84. M%('( P'*"% E('$'0#. FRED R, D. 8<;>. 3onceptos de Administraci+n 8stratDgicas. M"'$o ;= "('$'0#. GARATE, I. J. 8<;<. 3;TACI"IA S I4833I;. Es%-% Po)'t E('to'%&. GARCÍA SQNCHEZ, Q., SANZ RODRÍGUEZ, J. 8<;8. espliegue de Aplicaciones 5eb. M%('( I4"7%$"t% P/4&'$%$'o#"s. GONZQLEZ MARTÍNEZ, M. 8<;<. Tecnolog[a de Informaci+n. M$G%. GUTIERREZ VIGUERRA, M., COUSO RUANO, Q. 8<;>. Interpretaci+n y analisis de balances. I4%%@E$/%(o E('$'o# (" &% UTN. HERNQNDEZ SAMPIERI, R., FERNQNDEZ COLLADO, C. 8<;<. Metodolog[a de Inestigaci+n. M'$o M$G%H'&&. HOAR, M. 8<;<. 1G puntos cr[ticos sobre seguridad de softZare.!allas de programaci+n y c+mo corregirlas. M%('(@Es%-%. HURTADO DE BARRERA, J. 8<;<. Metodolog[a de la Inestigaci+n. Bo7ot+ C'"%@S!%&.
ENDALL, . E., ENDALL, J. E. 8<;;. A$lisis y iseVo de 2istemas. M'$o P"%so# E(/$%$'0#. OZIOSI, Z. 8<;>. !inan%as Internacionales. T"$"% "('$'0# M$G%@H'&&. LANCER, V. 8<;>. 4ecursos inform$ticos TM y 3226. B%$"&o S"7/#(% E('$'0#. LOPÉZ LEMOS, P. 8<;;. 3+mo hacer el manual de calidad seg]n la nuea I2 GHH1:(HHF. M'$o. LaPEZ UIJADO, J. 8<;;. omine PP y My2N". M%('(@Es%-% A&)%o*"7%. MAIORANO, A. 8<. 8standares/;ormas Internacionales de la Informaci+n !inanciera&I!42/;I!T). Bo7ot%@Co&o*4'% C/%t% E('$'0#. MARTIN MARIN, J. L. 8<;;. MA;9A" 8 M843A2 !I;A;3I842. M%('( T2o*so# E('s'o#"s. MARTINEZ ROLDAN, D. 8<;<. AP"I3A3I;82 58C: 9; 8;!N98 P4\3TI3 P'*"% "(.. M"'$o A&)% O*"7%. MORA, S. L. 8<;=. P4R4AMA3I@; 8 AP"I3A3I;82 58C. Es%-% C&/4 U#'5"s't%'o. NEVADO, M. V. 8<;<. I;T4933I; A "A2 CA282 8 AT2 48"A3I;A"82. Es%-% P'*"% E('$'0#. OCHOA SETZER, G. A. 8<;<. Administrador !inanciera. M"'$o S"7/#(% E('$'0#. PADRO NIEVES, M. 8<;8. 3reaci+n y iseVo 5eb. Es%%-% A#%!% M/&t'*"('%. PEÑA, O. 8<;8. reamZeaer 32. M%('( A#%!% M/&t'*"('%. PIATTINI VELTHUIS, M. G., GARCÍA RODRÍGUEZ DE G`ZMQN, I., GARCÍA RUBIO, F. O. 8<;8. 3alidad de sistemas de informaci+n. A&)%o*"7%. PIATTINI VELTHUIS, M., GARCÍA RUBIO, F., RODRÍGUEZ DE GUZMQN, I. 8<;;. 3alidad de 2istemas de Informaci+n. M'$o A&)%o*"7%. PIATTINI, M., ESPERANZA, M., CORAL, C., VELA, B. 8<;<. TDcnologia y diseVo de Case de atos. M'$o A&)%o*"7%. PUENTES CALVO, J. 8<;<. Principios de 2eguridad en el 3omercio 8lectr+nico. M'$o A&)%o*"7%. RINCaN SOTO, C. A., LASSO MARMOLEJO, G., PARRADO BOLAÑOS, Q. E. 8<;<. 3ontabilidad 2iglo UUI. Co&o*4'% E$o" E('$'o#"s. K
RUEDA, C. J. 8<;<. AP"I3A3I@; 8 "A M8T"R^A 49P. Es%-% P'*"% E('$'0#. SPONA, H. 8<;<. P4R4AMA3I@; 8 CA28 8 AT2 3; MS2N" S PP. B%$"&o#% P'*"% E('$'0# . SUAREZ PIÑA, G. G. 8<;<. Planeaci+n de seguridad inform$tica.Aplicatio:Auditoria inform$tica y definici+n de pol[ticas de seguridad . E$/%(o E('$'o# (" &% UTN. SUEHRING, S. 8<;<. _A?A234IPT. M%('( P'*"% E('$'0#. ZAMBRANO HO, R., LASSO MARMOLEJO, G., RONCaN SOTO, C. A. 8<;>. Plan ]nica de cuenta (H16. I4%%@E$/%(o E('$'o#s (" &% UTN.
LINOGRAF!A AVANT, E. 8<;8. A?A;T 84P C92I;822 I;T8R4AT4. O4t"#'(o (" 2tt.%5%#t@ ".$o* C%o To"s, A. ; (" < (" 8<;;. 2I2T8MA 8 I;!4MA3I@; . R"$/"%(o "& 8; (" ;< (" 8<;=, (" 2tt(")'#'$'o#.("s'st"*%@("@'#)o*%$'o# Coo%t'o#, S. ;??. O4t"#'(o (" 2tt.s!*%#t"$.$o*"s"sss&@$"t')'$%t"s ECUADOR, S. D. 8<
HISPAVISTA, C. d. 8<;;. AP"I3A3I;82 58C. O4t"#'(o (" 2tt"*"s%s.2's%5'st%.$o*so&/$'o#"s%&'$%$'o#"s JUNTA DE ANDALUCÍA, e. 8<. 29P84I;T8;8;3IA 8 83;MIA PP9"A4 S 2"IA4IA . O4t"#'(o (" 2tt.s"s.7o4."$"47/"st&"!"s NICOTINA MEDIA, .. 8<;8. O4t"#'(o (" 2tt.#'$ot'#%*"('%.$o* ORACLE. 8<;;. My2N". O4t"#'(o (" 2tt.o%$&".$o*"so(/$ts*!s1&o5"5'"'#(".2t*&
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R'#$0# Soto, C. A., L%sso M%*o&"6o, G., P%%(o Bo&%-os, Q. E. 8<;<. 3ontabilidad 2iglo UUI. Co&o*4'% E$o" E('$'o#"s. R/"(%, C. J. 8<;<. AP"I3A3I@; 8 "A M8T"R^A 49P. Es%-% P'*"% E('$'0#. S%%5'% G%&&%(o, M. A. 8<;;. TIP2 8 M8T"R^A. O4t"#'(o (" 2tt.$'"#$'%!t"$#o&o7'%.7o4.4o$o#5o$%to'%s/4&'$%$'o#"sM"to(o&o7'%.() SEPS. 8<;>. 29P84I;T8;8;3IA 8 83;M^A PP9"A4 S 2"IA4I . O4t"#'(o (" 2tt.s"s.7o4."$"47/"st&"!"s
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ANEXO 1 MANUAL DE TCNICO C*$e+(3$ BDD. E& s'7/'"#t" $0('7o )/"#t" ("& %$2'5o $o#"'0#.2 (" &% $%"t% '#$&/(", so# &9#"%s (" $o*%#(o 1/" s'5" %% &% $o#"'0# % &% 4%s" (" (%tos, (o#(" s" "s"$')'$% "& /"sto, "& #o*4" ("& /s/%'o, &% $o#t%s"-% ("& /s/%'o ! "& #o*4" (" 4%s" (" (%tos. <php //errorKreporting&H), 'linJ 0 mys7lKconnect&Llocalhost:66HL# LrootL# LrootL), mys7lKselectKdb&LbasecoopeL) or die&L;o se pudo seleccionar la base d e datosL), mys7lK7uery&28T ;AM82 LutfFL), >
N#e)*" &(e$'e". E& s'7/'"#t" $0('7o )/"#t" ("& %$2'5o '#7"sos.2 (" &% $%"t% INGRESObCLIENTE s2%*%# ("s(" &% &9#"% %& 8K, so# &9#"%s (" $o*%#(o %% "& '#7"so o "7'sto (" #/"5os $&'"#t"s, "stos $o*%#(os o$"("+ % "6"$/t% %& *o*"#to 1/" &os (%tos "1/'"% %&*%$"#%s" "# &% BDD. I! &isset&'K48N982TOeecutarKguardar)) *
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/////////////////I;R482 P842;A2//////////////////// 'nombre 0 'K48N982TOnombre, 'apellido 0 'K48N982TOapellido, 'fechaKnacimiento 0 'K48N982TOfechaKnacimiento, 'fechaKapertura 0 date&Smd), 'seEo 0 'K48N982TOseEo, 'estado 0 'K48N982TOestado, 'direccion 0 'K48N982TOdireccion, 'correo 0 'K48N982TOcorreo, 'imagen 0 'K48N982TOimagen, 'telefono 0 'K48N982TOtelefono, 'beneficiario 0 'K48N982TObeneficiario, 'cedula 0 'K48N982TOcedula, 'usKregistrado 0 beto, 'idinstruccion 0 'K48N982TOidinstruccion, 'idprofesion 0 'K48N982TOidprofesion, 'idtipoKpersona 0 'K48N982TOidtipoKpersona, 'idciudad 0 'K48N982TOidciudad, '7ueryKguardarKpersona 0 mys7lK7uery&insert into persona&nombre#apellido#fechaKnacimiento#fechaKapertura#seEo#estado#direccion#correo#imagen#telefono#beneficiario#cedula #idinstruccion#idprofesion#idtipoKpersona#idciudad)alue&L'nombreL#L'apellidoL#L'fechaKnacimientoL#L'fechaKaperturaL#L'seEoL #L'estadoL#L'direccionL#L'correoL#L'imagenL#L'telefonoL#L'beneficiarioL#L'cedulaL#L'idinstruccionL#L'idprofesionL#L'idtipoKpersonaL #L'idciudadL),), if &'7ueryKguardarKpersona) * //echo L<script> alert&datos se guardo eEitosamente persona)L, -
S*(&('# e &#e$'a e &(e$'e E& s'7/'"#t" $0('7o ("& %$2'5o so&'$'t/(.2 ("s(" &% &9#"% 8= %& =;, "*'t" "%&'% &% so&'$'t/( (" t'os (" $/ot%s (" &os $&'"#t"s &%s $/%&"s /"("# s" A2oo, I#5"s'o#"s ! C('tos. if &isset&'K48N982TOeecutar)) * 'codigo 0 'K48N982TOcod, 'idtipoKsolicitud 0 'K48N982TOidtipoKsolicitud, '7ueryKconsultaKpersona 0 mys7lK7uery&select idp ersona#cedula#nombre#apellido from persona Zhere idpersona0L'codigoL), 'roZKconsultaKpersona 0 mys7lKfetchKroZ&'7ueryKconsultaKpersona), 'conta 0 mys7lKnumKroZs&'7ueryKconsultaKpersona), 'cod 0 'roZKconsultaKpersonaOH, 'cedula 0 'roZKconsultaKpersonaO1, 'nombres 0 'roZKconsultaKpersonaO(, 'apellidos 0 'roZKconsultaKpersonaO6, 'fechaKapertura 0 date&Smd), ///////se procedera a guardal los datos en la tabla solicitud//////// '7ueryKguadarKsolicitud 0 &I;284T I;T solicitud&cedula#nombre#apellido#fechaKsol#idpersona#idtipoKsolicitud#estado)?A"98&L'cedulaL#L'nombresL#L'apellidosL#L'fec haKaperturaL#L'codL#L'idtipoKsolicitudL#L;98?L)), if &mys7lK7uery&'7ueryKguadarKsolicitud)) * echo L<script> alert&"a solicitud fue eniada)L, - else * echo L<script> alert&8rror al eniar la solicitud)L, -
De53"('*" - ,e'(,*". E# "& s'7/'"#t" $0('7o o("*os %"$'% $%&$/&o ! o$"so 1/" "%&'% %% ("0s'tos ! "t'os, (" %$/"(o %& *o#to 1/" "& /s/%'o '#7"s%, $%4" "$%&$% 1/" "st%s &9#"%s (" $o*%#(o so# "t%9(%s ("& %$2'5o "6"$/t%bt%#s%$$'o#.2 (" &% $%"t% T%#s%$$'o#"s. 'monto 0 'K48N982TOmonto, if &'monto 00 ;9"") * echo LI;R4828 8" M;T P4!A?4L, - else * '7ueryKsacarKsaldo 0 mys7lK7uery&28"83T ` !4M transaccionKahorro Zhere idcuentaKahorro0L'cuentaL), Zhile &'roZKsacarKsaldo 0 mys7lKfetchKroZ&'7ueryKsacarKsaldo)) * 'subKsaldo 0 'roZKsacarKsaldoO=,
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ANEXO 2 MANUAL DE USUARIO E# &% 4%% (" #%5"7%(o C,*me '#7"s%*os "& s'7/'"#t" #, 2tt&o$%&2ost$oo@ '*4%$oo'#(".2t*&, 2%$"*os "#t" s%&(+ "& s'7/'"#t" 5"#t%#%. =
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ANEXOS ANLISIS DE RESULTADOS E$&#e"'a a &(e$'e" U#% 5" %&'$%(% &% "#$/"st% (" (%tos o'7'#%&"s % $&'"#t"s (" &% Coo"%t'5%, s" o$"(" % o$"s% &% '#)o*%$'0# ! &os "s/&t%(os s" "s"#t%# "# &os s'7/'"#t"s $/%(os ! 7+)'$os $o# s/ "s"$t'5% '#t""t%$'0#. L% "s"#t" "#$/"st% "st+ (''7'(% % &os "*&"%(os 1/" t%4%6% "# &% $oo"%t'5% %% 1/" %!/(" % $o#o$" &o "1/"'*'"#tos % %&'$% "# "& s'st"*%. ;. U"'e 4a "(* $*'(7(&a* a ',a)8" e ($'e,$e' "*9,e e 5,*#&'*" - "e,)(&(*" #e a
&**5e,a'()a *7,e&e. A'e,$a'()a" SI NO TOTAL ENCUENSTADO
FA < < <
P*,&e$'a%e <\ =\ ;<<\
Tabla 1H: Tabulaci+n pregunta 1 !uente: Autor.
?
Gráfco 1
NO; 100%
SI
N"
Rr$fico 1 !uente: Autor
A$("(": D" %$/"(o % &os "st/('os "%&'%(os *"('%#t" &% "#$/"st% "& ;<<\ (" &% o4&%$'0# %t'$'" ("s$o#o$" &% #ot')'$%$'0# 1/" "%&'% &% $oo"%t'5% 59% '#t"#"t.
2. Le #"'a,;a ,e&(9(, $*'(7(&a&(*$e" e a" ',a$"a&&(*$e" ,ea(6aa" e$ "# &#e$'a. A'e,$a'()a" FA P*,&e$'a%e SI = ?<\ NO ;<\ TOTAL ENCUENSTADO < ;<<\ Tabla 11: Tabulaci+n pregunta (. !uente: Autor
Gráfco 2 NO; 10%
SI; 90%
SI
N"
Rr$fico ( !uente: Autor
K<
A$("(": M"('%#t" &% "#$/"st% "%&'%(% s" /(o "5'("#$'% 1/" "& ?<\ (" &% o4&%$'0# "#$/"st%(% "1/'"" #ot')'$%s" (" &%s t%#s%$$'o#"s 1/" 2% "%&'%(o "# &% $oo"%t'5%, ! "s o "&&o 1/" s" 5'sto &% #"$"s'(%( (" '#)o*% % &os $&'"#t" &os *o5'*'"#to ")"$t3%#.
. A m*me$'* e ,ea(6a, #$ &,8('* &#a "e,;a 5a,a #"'e a me%*, 7*,ma e ,e&(9(, a a5,*9a&(3$ e #$ &,8('*. A'e,$a'()a" FA P*,&e$'a%e L&%*%(% t"&")0#'$%. ; >8\ M"#s%6" (" t"to. ;< 8<\ Co"o E&"$t0#'$o. 8= =\ TOTAL ENCUENSTADO < ;<<\ Tabla 1(: Tabulaci+n pregunta 6. !uente: Autor.
Gráfco 3 34% 45%
21%
0lamadas telefónicas
Mensa&es de texto.
orreo Electrónico
Rr$fico 6 !uente: Autor
A$("(": S"73# "st" "s/&t%(o s" ("(/$" 1/" "& Co"o E&"$t0#'$o "s /#% (" &%s *"6o"s %&t"#%t'5%s %% "$'4' &% %o4%$'0# ("& $('to, %("*+s 2%! o4%4'&'(%( (" /t'&'% &% &&%*%(% t"&")0#'$% !% 1/" "st%s (os o$'o#"s so# &%s *+s ("st%$%(%s "# &% ("*%#(% (" &os $&'"#t"s.
<. #8 '(5* e $*'(7(&a&(3$ e #"'a,;a ,e&(9(, e a" ',a$"a&&(*$e" ,ea(6aa" e$ "# &#e$'a. A'e,$a'()a" FA P*,&e$'a%e L&%*%(% t"&")0#'$%. ; ><\ M"#s%6" (" t"to. ;> 8\ Co"o E&"$t0#'$o. ;8 8=\ V's't% "so#%&*"#t" &% I#st't/$'0# ! %5"'7/%&%. ;< 8<\ TOTAL ENCUENSTADO < ;<<\ Tabla 16: Tabulaci+n pregunta =. !uente: Autor.
K;
Gráfco 4 20%
30%
24% 26%
0lamada te lefónica. Mensa&e de texto. orreo Electrónico vista personal a institución.
Rr$fico = !uente: Autor
A$("(": S"73# &os "s/&t%(os o4t"#'(os 2%! 5%'%s %&t"#%t'5%s (" *"('os % /t'&'% !% 1/" $%(% /#% (" &%s o$'o#"s &%#t"%(% s" %"$'% (" '7/%& % '7/%& ! (" "st% *%#"% s" "$'4" #ot')'$% % &os $&'"#t"s *"('% &&%*%(% t"&")0#'$%, E@*%'&, *"#s%6" (" t"to ! 5's't% "so#%& % &% "*"s%.
. #8 ($7*,ma&(3$ e #"'a,;a "a9e, 5a,a *9'e$e, #$ &,8('* e$ a &**5e,a'()a A'e,$a'()a" R"1/'s'tos T'o (" 7%%#t". E#$%6"s P&%o Otos TOTAL ENCUENSTADO
FA < < < < < <
P*,&e$'a%e ;<<\ <\ <\ <\ <\ ;<<\
Tabla 1=: Tabulaci+n pregunta . !uente: Autor.
Gráfco 5
100%
!e,uisitos
Tipos de garante
1lasos
"tros
Rr$fico
K8
Enca&e
!uente Autor
A$("(": Co# &os %#+&'s's "%&'%(o s" 2% ("t"*'#%(o 1/" &% *"6o o$'0# %% #ot')'$% % &os $&'"#t"s so4" $('tos, so# &os "1/'s'tos % $/*&', !% 1/" "& *'s*o so# "$/sos */! #"$"s%'os %% %$$"(" % /# $('to.
?. C# "e,;a e '(em5* ae&#a* 5a,a ,e&(9(, a a5,*9a&(3$ * $ea&(3$ e &,8('* A'e,$a'()a" FA P*,&e$'a%e ;8 2o%s =< <\ 8= 2o%s ;< 8<\ = 2o%s < <\ otos < <\ TOTAL ENCESTADOS < ;<<\ Tabla 1: Tabulaci+n pregunta . !uente: Autor
Gráfco 6 20%
80%
23 4oras
35 4oras
56 4oras
otros
Rr$fico !uente: Autor
A$("(": D" %$/"(o % &% "s/"st% 5's/%&'%(% %#t"'o*"#t" s" /"(" (")'#' 1/" "& t'"*o %("$/%#(o %% #ot')'$%s" (" &% %o4%$'0# (" $('to s"% (" ;8 2o%s, *'s*o 1/" &%s "s/"st%s o4t"#'(%s so# %o!%(%s o &% o4&%$'0# "#$/"st%(%.
@. C,ee #"'e $e&e"a,(* e 5*e, )("#a(6a, e e"'a* e "# &#e$'a );a ($'e,$e' A'e,$a'()a" FA P*,&e$'a%e SI = ?8\ =< = \ TOTAL ENCESTADOS < ;<<\ Tabla 1: Tabulaci+n pregunta B. !uente: Autor.
K>
Gráfco 7 8%
92%
SI
N"
Rr$fico B !uente: Autores
A$("(": M"('%#t" "& %#+&'s's s" /(o "5'("#$'% 1/" &% *%!o9% (" &% o4&%$'0# "#$/"st%(% "1/'"" ! $o#)9%# "# o(" 5's/%&'% &% '#)o*%$'0# ("& "st%(o (" s/ $/"#t% 59% '#t"#"t.
. #8 '(5* e ($7*,me" e ,e"#'a m" 7&( e &*m5,e$e, A'e,$a'()a" FA P*,&e$'a%e R"ot"s t"t/%&"s ;< 8<\ R"ot"s 7+)'$o. =< <\ TOTAL ENCESTADOS < ;<<\ Tabla 1B: Tabulaci+n Pregunta F. !uente: Autor.
Gráfco 8 20%
80%
!eporte textual
!eporte gr7%co
Rr$fico F !uente: Autores
A$("(": E# &os %#+&'s's s" /"(" "5'("#$'% 1/" "& *%!o o$"#t%6" (" &% o4&%$'0# "1/'"" (" '#)o*"s 7%)'$o %% 1/" s"% )+$'& (" $o*"#(" ! ""s% (" )o*% $0*o(o.
. De #8 7*,ma ,ea(6a a &*$"#'a e "a*" e$ a4*,,*" * e$ &,8('*" A'e,$a'()a" FA P*,&e$'a%e Co#s/&t% P"so#%& "# &% Coo"%t'5% 8< =<\ L&%*%(% t"&")0#'$%. ;> 8\ V9% E@*%'&. ;; 88\ No R"%&'%. ;8\ K=
TOTAL ENCESTADOS
<
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Tabla 1F: Tabulaci+n Pregunta G. !uente: Autor.
Gráfco 10 12% 40% 22%
26%
onsultar personalmente 0lamada telefónica (*a E8mail No reali)a
Rr$fico G !uente Autores
A$("(": L% %)'*%$'0# (" &os %t'$'%#t"s "# &%s "#$/"st%s #os (% % $o#o$" 1/" &% *%!o %t" (" $&'"#t"s %$/("# "so#%&*"#t" % &% $oo"%t'5% %% 2%$" &% $o#s/&t% (" &%s t%#s%$$'o#"s $o"so#('"#t", % *"('(% (" "st% '#)o*%$'0# s" $o#*"*o% s"5'$'o (" $o#s/&t% (" *o5'*'"#to (" $/"#t% 59% '#t"#"t. ;<. C,ee #"'e $e&e"a,(* e 5*e, )("#a(6a, e e"'a* e "# &#e$'a );a ($'e,$e'
A'e,$a'()a" SI NO TOTAL ENCESTADOS
FA =< ;< <
P*,&e$'a%e <\ 8<\ ;<<\ Tabla 1G: Tabulaci+n Pregunta 1H. !uente: Autor.
K
Gráfco 10 20%
80%
SI
N"
Rr$fico 1H !uente: Autores
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