Ejercicios Modelado de Procesos

Chapter 3 Essential Process Modeling Exercise 3.1 Model the following fragment of a business process for assessing loan applications. Once a loan application has been approved by the loan provider, an acc accepta eptan nce pack pack is prepar epared ed and and sent ent to the the cust custom omer er.. The acceptance pack includes a repayment schedule which the customer needs to agree upon by sending the signed documents back to the loan provider. provider. The latter then veries the repayment agreement: if the applicant disagreed with the repayment schedule, the loan provider cancel cancels s the applic applicati ation; on; if the applic applicant ant agreed agreed,, the loan loan provi provider der approves the application. n either case, the process completes with the loan provider notifying the applicant of the application status. Exercise 3.2 Model the following fragment of a business process for assessing loan applications. ! loan loan appl applic icat atio ion n is appr approv oved ed if it pass passes es two two chec checks ks:: "i# "i# the the applicant$s loan risk assessment, done automatically by a system, and "ii# the appraisal of the property for which the loan has been asked, asked, carrie carried d out out by a prop propert erty y apprai appraiser ser.. The risk risk assess assessmen mentt re%uires re%uires a credit history check on the applicant, which is performed by a nan nanci cial al o&cer o&cer.. Once Once both both the the loan loan risk risk asse assess ssme ment nt and and the the property appraisal have been performed, a loan o&cer can assess the applicant$s eligibility. f the applicant is not eligible, the application is re'ected, otherwise the acceptance pack is prepared and sent to the applicant. Exercise 3.3 Model the following fragment of a business process for assessing loan applications. ! loan application may be coupled with a home insurance which is o(ered at discounted prices. The applicant may e)press their interest in a hom home insu insura ranc nce e plan plan at the the time time of su subm bmit itti ting ng thei theirr loan loan application to the loan provider. *ased on this information, if the loan application is approved, the loan provider may either only send an acceptance pack to the applicant, or also send a home insurance %uot %uote. e. The The proc proces ess s then then cont contin inue ues s with with the the veri veri cati cation on of the the repayment agreement. Exercise 3.4 Model the following fragment of a business process for assessing loan applications. Once a loan application is received by the loan provider, and before proce proceedi eding ng with with its assess assessmen ment, t, the applic applicati ation on itself itself needs needs to be chec check ked for for comp comple lete tene ness ss.. f the the appl applic icat atio ion n is inco incomp mple lete te,, it is retur eturne ned d to the the appl applic ican ant, t, so that that they they can can ll ll out out the the miss missin ing g information and send it back to the loan provider. This process is repeated until the application is found complete. Exercise 3.5 +ut together the four fragments of the loan assessment process that you created in )ercises -. -./ /-.0 -.0..

Exercise 3.6 )tend the business process for assessing loan applications that you created in )ercise -.1 by considering the following resource aspects.  The process for assessing loan applications is e)ecuted by four roles within the loan provider: a nancial o&cer takes care of checking the applicant$s credit history; a property appraiser is responsible for appraising the property; an insurance sales representative sends the home insurance %uote to the applicant if this is re%uired. !ll other activities are performed by the loan o&cer who is the main point of  contact with the applicant. Exercise 3.7 )tend the model of )ercise -.2 by representing the interactions between the loan provider and the applicant.