Business Management System “Process and Performance Connected..”
BMS Tool Training Intranet: http://bms.techmahindra.com Internet: https://bms.techmahindra.com
Agenda
BMS Home Page Strategy, Governance, Sales and Solutioning Service Delivery Processes Support Function Processes Organizational Assets, Engineering Toolkits and Quick Links
Agenda
BMS Home Page Strategy, Governance, Sales and Solutioning Service Delivery Processes Support Function Processes Organizational Assets, Engineering Toolkits and Quick Links
BMS Home Page
BMS: Content and Layout Home Page – This is the main Page of the Portal. Middle part represents Quality Policy, Quality Philosophy, BMS Structure and Updates from Qway. Right side displays access to Quick links and BMS help.
BMS: Home Page Home Page has top panel with navigation links, BMS view selection panel, Browse BMS dropdown menu and Search Panel which are available on the inner pages also. Top Panel
The top panel contain links to Engineering Toolkits and Organizational Assets. BMS View Selection Panel displays views to customise document listing. Search panel is available for s earching documents on BMS. BMS Info icon is availble to display information regarding BMS compliance to various Quality Standards i.e. ISO, CMMi etc.
BMS Info Icon
Top Panel
Search Panel
Top Panel
BMS View Selection Panel
BMS: Home Page •
Browse BMS lists following Menu Items – – –
Strategy Governance Sales and Solutioning Sales Processes Solutioning Processes Service Delivery Management Processes Lifecycle Methodologies Competency De;livery Processes Competency Support Processes Vertical Delivery Processes Support Function Processes
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Right Panel displays quick links to KEE and BMS Feedback Management System, and BMS help.
Browse BMS Drop Down Menu
Middle Part
Strategy, Governance, Sales and Solutioning
BMS Menu Structure: Strategy, Governance, Sales and Solutioning
Strategy Policies – Function Manual – Organizational Objectives – Governance Management Reviews – Customer Satisfaction – Risk Management – – Measurement and Analysis Sales and Solutioning Sales – Solutioning –
BMS : Strategy and Governance
Strategy -> Policies
Governance -> Customer Satisfaction
BMS : Sales and Solutioning
Sales and Solutioning -> Sales Processes
Sales and Solutioning -> Solutioning Processes
Service Delivery
BMS Menu Structure: Service Delivery
Management Processes Program Management – Project Management – Portfolio Management – – ODC Management Lifecycle Methodologies Waterfall – OOAD – – Agile – Testing – System Integration Maintenance and Support – Transition – – Product Engineering – COTS Competency Delivery Processes Engineering Solutions – IMS/MS – – BSG Competency Support Processes SAP – Enterprise Applications – – HIPAA – BI SEAMS – E-Learning – Vertical Delivery Processes – Manufacturing -> Aerospace – Telecom -> NTSS
BMS: Service Delivery • •
Service Delivery Contains Sub categories li ke Management Processes, Lifecycle Methodologies, Competency Delivery, Competency Support and Vertical Delivery Processes. Management and Lifecycle Methodologies Processes are presented through methodology based views.
BMS: Project Management Methodology View
Click on the button to Hide/show Right Panel
This Area displays the process flow chart for the methodology. Click a phase in the flow chart to view its related documents in the right panel.
button This Area displays the list of generic processes applicable throughout the methodology execution. Click a generic process to view the list of related documents. This Area displays types of artefacts available under selected “Phase”. Click on the artefact type to view the list of documents of available under selected Artefact type. This Area displays all the Procedures, templates, forms, checklists, and guidelines applicable during the phase. The name of the phase is
BMS: Lifecycle Methodology View
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BMS: Competency Delivery Processes The methodology view available under Competency Delivery Processes : IMS/MS IT Infrastructure Management –
BMS: Competency Support Processes
Competency Support Processes -> SAP
BMS: Vertical Delivery Processes The methodology view available under Vertical Delivery Processes: Telecom NTSS –
Support Function Processes
BMS: Support Function Processes Links to the Support Functions BMS pages can be accessed from “Browse BMS” dropdown menu. Click on a submenu to go to the relevant support function BMS page.
Click on a Support function submenu item to access the content in the main area.
BMS: HR Processes
Support Function Processes -> HR
Organizational Assets, Engineering Toolkits and Quick Links
BMS: Organizational Assets Library of Best Practices, Process Capability Baselines, Benchmarking, Certificates, Process Training and Improvement Case studies.
Click ‘Organization Assets’ for Process capability baselines, certificates, case studies etc.
BMS: Engineering Toolkits Engineering Toolkits helps the associates to understand the usage of tools for various software languages/technologies and use it for automation and standardization of work across the organization
Click ‘Engineering Toolkits’ to view engineering tools for various software languages/ technologies
BMS: Change Request • •
Your suggestions to improve BMS Processes are always welcome! Use the BMS Change Management System link on the Right panel to log your suggestion or change request. PEG will review every suggestion and initiate action if the suggestion/ CR is accepted.
Click on the BMS Change Management System link. A helpdesk window opens where you can mention your suggestion or Change request details after logging in to system.
BMS: Change Request Login to Hub to log change request or suggestion on BMS processes
Select “Qway-BMS ” from Support Function dropdown to raise a change request on BMS processes. Click on “ Create a new request” to open a New Request form.
Enter details on New Request form and then click on “Save” to raise a call on BMS Change Management System
BMS: KEE Access to Knowledge Management Repository
Click on the KEE System link to acdess the KEE.
BMS Certification •
BMS training for project teams should be completed by 18th October
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BMS certification for PL/PM and Team Member should be completed by 8 th November
Exam Details •
BMS Certification exam will be available on Quest
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Exam will be available at two levels – PL/PM and Team Member
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Test Duration in minutes - 30 minutes
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Passing percentage - 70%
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Number of questions asked in exam - 20
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Exam type - On Desk
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Maximum number of allowed attempts - 3
Thank you Visit us at www.techmahindra.com For any query or suggestion, please drop email to
Qway.PEG@ techmahindra.com
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BMS Path - Project Plan Templates Project Type
Development and Enhancement
Maintenance and Production Support
IMS
Operational Process Project Plan Document BMS Path Project Plan Template(PRJ- 1. Operational Process for BMS>Management TP005) Development and Processes>Project Enhancement Management>Project Planning Projects(PRJ-TP005E) 2. Operational Process for Agile Projects (PRJTP005F)
Software Maintenance Plan(ITS-TP060)
Not Applicable
Service Management Plan Operational Process for (PRJ-TP004) Service Management Projects (PRJ-TP005G)
BMS>Management Processes>Project Management>Project Planning
BMS>Management Processes>Project Management>Project Planning
BMS Path - Project Plan Templates
Project Type
Engineering Solutions
Small Projects
Testing
Project Plan Engineering Solutions Project Plan (PRJ-TP005D)
Project Plan for Small Projects (PRJ-TP005H)
Operational Process Document Not Applicable
Not Applicable
BMS Path BMS>Management Processes>Project Management>Project Planning
BMS>Management Processes>Project Management>Project Planning
Project Plan Template (PRJ- Test Strategy Template (ITS- BMS>Management TP005) TP013) Processes>Project Management>Project Planning BMS>Lifecycle Methodologies> Testing
BMS Path - Generic Processes Process Area Risk Management
Key Templates Risk Register Template(GOV-TP003 )
Estimation
Refer BMS for Estimation Templates
Inspection and Reviews
"Defect log Template(ITS-TP009)" used to log review and testing defects
BMS>Lifecycle Methodologies >Waterfall > Reviews (Generic Processes)
Decision Analysis and Resolution
DAR Report Template (GOV-TP009)
BMS>Lifecycle Methodologies >Waterfall > Decision Analysis and Resolution(Generic Processes) BMS> Governance > Process Technology and Improvement
Corrective and Preventive 1. Defect Prevention Template (PRJ-TP014) Action (Defect Prevention) 2. Corrective Action Form(GOV-FR004) 3. Special Cause Analysis Template(GOV-TP010A) 4. Common Cause Analysis Template(GOVTP010) Project Metrics
Refer BMS for Metrics Templates
BMS Path BMS> Governance > Risk Management BMS>Management Processes>Project Management > Risk Management(Generic Processes) BMS>Management Processes>Project Management > Estimation (Generic Processes)
BMS>Management Processes>Project Management >Project Monitor and Control
BMS Path - Generic Processes Process Area Configuration Management
1. 2. 3. 4. 5.
Final Inspection
Key Templates Configuration Management Plan Template(PRJ-TP015) Change Request Form(PRJ-FR004) PCA Report Template(PRJ-TP015B) CI Register Template(PRJ-TP015C) Change Log Template(PRJ-TP015A)
Final Inspection Report(PRJ-TP016)
BMS Path BMS>Management Processes>Project Management >Configuration Management (Generic Processes)
BMS>Lifecycle Methodologies> Waterfall> Final Inspection (Generic Processes)
