UNIVERSITAS GUNADARMA SK NO. 92 / Dik ti / K ep / 1996
Pemasaran
Fakultas Ilmu Komputer, Teknologi Industri, Ekonomi,, Teknik Sipil & Perencanaan, Psikologi, Sastra Program Diploma (D3) Manajemen Informatika, Teknik Komputer, Akuntansi Komputer, Manajemen Keuangan dan Program sarjana (S1) Sistem Informasi, Sistem Komputer, Teknik Informatika, Teknik Elektro, Teknik Mesin, Teknik Industri, Akuntansi, Manajemen, Manajemen, Arsitektur, Teknik Sipil, Psikologi, Psikologi, Sastra Inggris Program Magister (S2) Sistem Informasi, Manajemen, Teknik Elektro, Sastra Inggris, Psikologi, Teknik Sipil Program Doktor (S3) Ilmu Ekonomi, Teknologi Informasi / Ilmu Komputer
SOAL UJIAN AKHIR SEMESTER
Mata Kuliah Fakultas Jenjang / Jurusan Tingkat / Kelas Semester / Tahun
: Bahasa Inggris Bisnis 1 : Ilmu Komputer : S1 / SI : V / 4KA01-33 : PTA 2013 / 2014
Tanggal Waktu Dosen Sifat Ujian Juml. Soal
: : 75 Menit : : Tutup Buku : 40 Soal
Choose one correct answer!
1. In inside name and and address of the letter, where it is not known whether a woman addressed is married ma rried or single, si ngle, always use ______________________ _________________________________ _____________ __ a. Mrs. b. Miss c. Mr. d. Ms. * 2. What is not part in a head of letter, ______________________ _________________________________ __________________ _______ a. name of the company c. address of the company b. branch address d. references * 3. We shall be glad to learn that you accept our proposal and subject to the usual trade reference, look forward to your oders. The sentence above can be found in _________________________ ____________________________________ _____________ __ a. opening paragraph c. message b. complimentary closing d. closing paragraph * 4. Which of the following expression functions as a salutation salutat ion _____________________ _____________________ a. Sincerely yours, c. With best wishes, b. Yours faithfully, d. Dear Sir, * 5. What will we do after we received receiv ed a reply of our inquiry, ______________________ ______________________ a. write a complaining letter c. write an order letter * b. write a payment letter d. write an inquiry letter 6. The purpose of application letter lett er is _____________________ ________________________________ ___________________ ________ a. to invite someone c. to apply for a job * b. to ask for information d. to order goods from abroad 7. What style of business letter which saves energy and time in typing, because all texts are typed flush left. a. Indented style c. Full block style * b. Modified Block style d. Hanging indentation style
8. Body of the letter is divided into three paragraphs, except ______________________ a. opening c. message b. closing d. reference* 9. We look forward to ________________ your reply. a. receiving* c. received b. receives d. receive 10. A style of business letter in which every part of its starts from the left margin _______ a. block style c. semi block style b. hanging block style d. full block style * 11. Please send us the goods by Dian Rana Transport agency, Surakarta and forward the documents through the Lippo Bank.... We can find this sentence in ____________________________________________ a. application letter c. order letter * b. sales letter d. inquiry letter 12. Which one is the correct sentence that can be found in closing paragraph of application letter? a. I would like to apply for the post of....... in your company. b. I would be glad to meet you for an interview and look forward to having your response. * c. We look forward to having your comments by return. d. We look forward to hearing that the replacement will be sent by return. 13. What is the abbreviation of CC in the English business letter? a. Complimentary Close c. Credit Card b. Carbon Copy Notation * d. Contact Channel 14. A _____________ is a written list that describes your education and the jobs you have had. a. memo c. message b. resume * d. fax 15. My work experience matches your requirements. I worked as an administrative assistant for two years. Those two sentences can be stated in ______________ a. claim letter c. memo b. application letter * d. replying to inquiries
Complete the sentences in this letter. Choose the words below ( no. 16 – 23 )
December 9, 2009 Javier Perez Office Manager Winston and Peras ,LP 1400, 16 th street, Suite 339 Washington DC, 20036-1301 Dear Mr. Perez Thank you for (16)______________and Purchase Order 6453. All of the items are (17)_________and will be shipped overnight as you (18)___________. You (19)_________100 black pens, stock number 3245. As we discussed on the telephone, these pens now come in boxes of twelve. We will se nd you 10 boxes of twelve for no (20)_________ charge. Your business is very (21)_________ to us. If we can do (22)________ else for you, please call me at my toll-free (23)_________ (888)555-2323 ext.28. or e-mail me at
[email protected] Sincerely yours, Rajan Nair 16. a.ordered
b. number
c. fax *
d. requested
17. a. important
b. additional
c. number
d. in stock *
18. a. additional
b. fax
c. ordered
d. requested *
19. a. ordered *
b. important
c. requested
d. number
20. a. anything
b. ordered
c. important
d. additional *
21. a. additional
b. in stock
c. important *
d. anything
22. a. fax
b. additional
c. requested
d. anything *
23. a. number *
b. ordered
c. fax
d. important
24. The reply of the inquiry letter is usually made by _________________________ a. a seller * c. a buyer b. a customer d. no one 25. In the salutation of the letter, when your correspondent is unknown to you and may be either a man or a woman, always use the form _______________________________ a. Dear Sir, * c. Dear Madam, b. Dear Sirs, d. Dear Gentlemen, 26. What will you do if you receive a product which has differ ent quality from the catalogue? a. Write a reply of order c. Write a complaining letter * b. Write an inquiry letter d. Write an order letter 27. What is the abbreviation of PS? a. Personal Sentence b. Purchase Statement
c. Postcript * d. Postal Subject
28. Do not include an address or title, such as Mr. or Ms. It can be found in ___________ a. curriculum vitae c. cover sheet b. resume d. memo *
29. Which of the following is the correct salutation in British style? a. Dear sir. c. Dear sir: b. Dear sir; d. Dear sir, *
30. Which of the following is the correct salutation in American style? a. Dear sir, c. Dear sir. b. Dear sir; d. Dear sir: *
31. Which of the following is the correct complimentary close in British style? a. Yours truly, * c. Very truly yours, b. Cordially yours, d. With best regards, 32. The English term of lampiran is __________________________________________ a. subject line c. salutation b. complimentary close d. enclosure * 33. The English term of kop surat is __________________________________________ a. subject line c. letterhead * b. complimentary close d. salutation
34. The Indonesian term of subject line is _____________________________________ a. salam pembuka c. salam penutup b. isi surat d. perihal surat *
35. The English term of salam pembuka is _____________________________________ a. subject line c. salutation * b. complimentary close d. signature 36. The initial name of person who sign and type the letter can be found in ___________ a. attention line c. subject line b. inside address d. reference line * 37. Here are some information that you will find in the letter of inqury, except _________ a. terms of delivery c. order letter * b. quotation d. terms of payment 38. The correct date format of business letter in American style is ___________________ a. 17 March-2013 c. 17th March, 2013 b. March 17th, 2013 * d. March 17th/2013 39. Here are some styles of business letter that are commonly used, except ____________ a. block style c. hanging style * b. semi block style d. full block style 40. Ref. DJ/EW/D2 The EW in reference line above is the initial of ________________________ a. the filing number c. the signer b. the filing system d. the typist *
good luck
