StudentResource
SubjectB-9: HumanFactors
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CONTENTS Definitions
3
Study Resources
4
Introduction
5
Topic 9.1:- General Introduction Topic 9.2:- Human Performance and Limitations Topic 9.3:- Social Psychology Topic 9.4:- Factors Affecting Performance Topic 9.5:- Physical Environment Topic 9.6:- Tasks Topic 9.7:- Communication Topic 9.8:- Human Error Topic 9.9:- Hazards in the Workplace
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DEFINITIONS Define
Todescribethenatureorbasicqualitiesof.
Tostatetheprecisemeaningof(awordorsenseofaword).
State
Specifyinwordsorwriting.
Tosetforthinwords;declare.
Identify
Toestablishtheidentityof.
List
Itemise.
Describe
Representinwordsenablinghearerorreadertoformanideaofanobjectorprocess.
Totellthefacts,details,orparticularsofsomethingverballyorinwriting.
Explain
Makeknownindetail.
Offerreasonforcauseandeffect.
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STUDYRESOURCES CAP715Document(HumanFactors) CAP716Document(AircraftMaintenanceHumanFactors) CAP718Document(AircraftMaintenanceandInspections)
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INTRODUCTION ThepurposeofthissubjectistofamiliariseyouwiththeaspectsofHumanFactorsandhow theyrelatetotheAviationindustry.Thissubjectisimportant.Alwaysrememberthatthereare manyissuesassociatedwiththehumanfactoraspectsofaviationmaintenance.
Oncompletionofthefollowingtopicsyouwillbeableto:
9.1.1Describetheneedtotakehumanfactorsintoaccount. 9.1.2 Identify the incidents that attribute to human factors / human error and describe Murphy's"law.
9.2.1Describehowhumanperformancesandlimitationsareaffectedby:
Vision,
Hearing,
Informationprocessing
Attentionandperception,
Memory,and
Claustrophobiaandphysicalaccess.
9.3.1Statetheeffectsofthefollowingaspectsofsocialpsychology:
Responsibility:individualandgroup,
Motivationandde-motivation,
Peerpressure,
“Culture”issues,
Teamworking,and
Management,supervisionandleadership.
9.4.1Describehowperformanceisaffectedby:
Fitness/health,
Stress:domesticandworkrelated,
Timepressureanddeadlines,
Workload:overloadandunderload,
Sleepandfatigue,shiftwork,and
Alcohol,medication,anddrugabuse.
9.5.1IdentifyhowourPhysicalEnvironmentisaffectedby:
Noiseandfumes
Illumination,
Climateandtemperature,
Motionandvibration,and
Workingenvironment.
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9.6.1Describethefollowingfactorsassociatedwithtaskcompletion:
Physicalwork,
Repetitivetasks,
Visualinspection,and
Complexsystems
9.7.1Describethefollowingfactorsassociatedwithcommunication:
Communicationwithinandbetweenteams,
Workloggingandrecording,
Keepinguptodate,currency,and
Disseminationofinformation.
9.8.1DescribethefollowingfactorsassociatedwithHumanError:
Errormodelsandtheories,
Typesoferrorinmaintenancetasks,
Implicationsoferrors(i.e.accidents),and
Avoidingandmanagingerrors.
9.9.1Describehowtorecogniseandavoidhazardsintheworkplace. 9.9.2Describehowtodealwithemergenciesintheworkplace.
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