B-9 - PREFACE B-1 SR.pdf

StudentResource

SubjectB-9: HumanFactors

 Allrightsreserved.Nopartofthisdocum  Allrightsreserved.Nopartofthisdocumentmaybereprod entmaybereproduced,transferre uced,transferred,sold,or d,sold,or otherwisedisposedof,withoutthew otherwisedisposedof,withoutthewrittenpermission rittenpermissionofAviationAustralia. ofAviationAustralia.

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CONTENTS Definitions

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Study Resources

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Introduction

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Topic 9.1:- General Introduction Topic 9.2:- Human Performance and Limitations Topic 9.3:- Social Psychology Topic 9.4:- Factors Affecting Performance Topic 9.5:- Physical Environment Topic 9.6:- Tasks Topic 9.7:- Communication Topic 9.8:- Human Error Topic 9.9:- Hazards in the Workplace

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DEFINITIONS Define 

Todescribethenatureorbasicqualitiesof.



Tostatetheprecisemeaningof(awordorsenseofaword).

State 

Specifyinwordsorwriting.



Tosetforthinwords;declare.

Identify 

Toestablishtheidentityof.

List 

Itemise.

Describe 

Representinwordsenablinghearerorreadertoformanideaofanobjectorprocess.



Totellthefacts,details,orparticularsofsomethingverballyorinwriting.

Explain 

Makeknownindetail.



Offerreasonforcauseandeffect.

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STUDYRESOURCES CAP715Document(HumanFactors) CAP716Document(AircraftMaintenanceHumanFactors) CAP718Document(AircraftMaintenanceandInspections)

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INTRODUCTION ThepurposeofthissubjectistofamiliariseyouwiththeaspectsofHumanFactorsandhow theyrelatetotheAviationindustry.Thissubjectisimportant.Alwaysrememberthatthereare manyissuesassociatedwiththehumanfactoraspectsofaviationmaintenance.

Oncompletionofthefollowingtopicsyouwillbeableto:

9.1.1Describetheneedtotakehumanfactorsintoaccount. 9.1.2 Identify the incidents that attribute to human factors / human error and describe Murphy's"law.

9.2.1Describehowhumanperformancesandlimitationsareaffectedby: 

Vision,

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Hearing,

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Informationprocessing

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 Attentionandperception,

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Memory,and

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Claustrophobiaandphysicalaccess.

9.3.1Statetheeffectsofthefollowingaspectsofsocialpsychology: 

Responsibility:individualandgroup,

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Motivationandde-motivation,

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Peerpressure,

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“Culture”issues,

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Teamworking,and

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Management,supervisionandleadership.

9.4.1Describehowperformanceisaffectedby: 

Fitness/health,

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Stress:domesticandworkrelated,

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Timepressureanddeadlines,

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Workload:overloadandunderload,

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Sleepandfatigue,shiftwork,and

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 Alcohol,medication,anddrugabuse.

9.5.1IdentifyhowourPhysicalEnvironmentisaffectedby: 

Noiseandfumes

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Illumination,

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Climateandtemperature,

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Motionandvibration,and

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Workingenvironment.

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9.6.1Describethefollowingfactorsassociatedwithtaskcompletion: 

Physicalwork,

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Repetitivetasks,

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Visualinspection,and

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Complexsystems

9.7.1Describethefollowingfactorsassociatedwithcommunication: 

Communicationwithinandbetweenteams,

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Workloggingandrecording,

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Keepinguptodate,currency,and

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Disseminationofinformation.

9.8.1DescribethefollowingfactorsassociatedwithHumanError: 

Errormodelsandtheories,

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Typesoferrorinmaintenancetasks,

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Implicationsoferrors(i.e.accidents),and

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 Avoidingandmanagingerrors.

9.9.1Describehowtorecogniseandavoidhazardsintheworkplace. 9.9.2Describehowtodealwithemergenciesintheworkplace.

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