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PHILIPPINE CHRISTIAN UNIVERSITY Taft Avenue, Manila
ORGANIZATION ORGANIZATION AND MANAGEMENT
ASSIGNMENT # PETTY CASH CASE PRO!LEM
Su"itte$ "%& MANUEL A' OCAMPO (R'
D)' (*el Sua)e+, Ph.D. Instructor/Professor
(anua)% -./
CASE PRO!LEM& Jennifer is a cashier who had been very diligent and honest in her job for 10 long years. But 3 months ago, her mother got bedridden in a hospital resulting to the depletion of her personal savings. One morning, she too some petty cash from the safe to defray the e!penses in the hospital.
"hat same day, you as her boss conducted a spot audit and in the process discovered her misdeed. #hat would you do nowing that the rules are severe for cases lie this$ O!(ECTIVES& 1. "o uphold the company policy. %. &isciplinary action for the erring employee. 3. 'ehabilitation and restoration. (. )hange and improve company policies. PRO!LEM *+ap between the actual and the desired situation "he problem centered on the financial crisis that Jennifer faced due to the h ospital • e!penses and depleting savings account. RELEVANT 0ACTORS *-acts of the case that relate to confirm the pinpointed problem 3 months ago, her mother got sic and was bedridden in a hospital • /er savings account was depleted due to hospital e!penses • ALTERNATIVE COURSES O0 ACTION *uggested possible solutions to the problems 'eprimand and give warning. • &isciplinary action by suspension. • "ermination. • RECOMMENDATION& Alte)native # . 1 Re2)ian$ an$ 3ive 4a)nin3 STRENGTHS
5EA6NESSES
OPPORTUNITIES
THREATS
"he employee will be Other employees may "he company policy ossibility to repeat given a chance to get the wrong notion is upheld. the action. mend her own ways. to do the same. "he management may anagement may 2alued the 10 years of be viewed as not strict consider to help diligent service by in implementing Jennifer with her Jennifer. company policies. situation. ince she will still be employed, Jennifer can still support the hospitali4ation of her
"he employee will be ay aggravate the "he company policy given some time to "he employee may financial situation of is upheld. thin and re5thin of resign or 6uit the job. the employee. her action. "he management may Jennifer will have a Other employees will 7ction will not be be viewed as too strict chance to loo for a be afraid that their repeated again. in implementing different solution other diligence will not be company policies. than stealing. recogni4ed. "he company can anagement will e!ert effort to help show that it is serious Jennifer in her in doing business. situation. "he management can consider what to do Other employees will especially in nowing tae note not to do the the situation of their same action. employees in order to prevent this ind of incident.
Alte)native # 1 Te)inati*n STRENGTHS
5EA6NESSES
ay aggravate the "he company policy financial situation of is upheld. the employee. "he management may 7ction will not be be viewed as too strict repeated again. or too harsh with this decision. "he 10 years of anagement will diligent service of show that it is serious Jennifer was not given in doing business. consideration.
OPPORTUNITIES
THREATS
"here will be no "he company can hire assurance that the one a new employee to who will replace replace Jennifer. Jennifer will be as diligent as she was. Other employees will be afraid that their diligence will not be recogni4ed. "he condition of Jennifer8s mother may get worse
"he company may lost a diligent employee who was just tempted due to financial crisis.
Other employees will tae note not to do the same action.
RECOMMENDATION& Based on the #O" analysis, the best course of action for management is to give :$i78i2lina)% a8ti*n t9)*u39 7u72en7i*n; . PLAN O0 ACTION& ACTION PLAN MATRI< Re8*en$e$ S*luti*n
A8tivitie7
&isciplinary action through suspension. ersonal meeting with Jennifer to hand down the decision. 'eceipt of suspension letter eeting with other employees which will be affected by the suspension Orientation of Jennifer8s replacement with the assumption that the employee
Tie 0)ae
Re72*n7i"le Pe)7*n=Offi8e
3 months -ebruary 1 to ay 1, %019
anager upervisor of Jennifer
30 minutes
anager upervisor
: minutes
upervisor anager
30 minutes to 1 hour
upervisor anager
30 minutes
upervisor anager
L*3i7ti87
!u$3et
)omputer paper
hp :,000 monthly as additional remuneration for the
will be taen within the e!isting staff 'einstateme nt of Jennifer