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Adani Institute of Infrastructure Management Post Graduate Diploma in Management (Infrastructure Management) Second Batch (2016-2018) Trimester – Trimester – VI VI
Case: Money Cash Flow Inc. Question Answers Q-1. How would you define organization culture of MCF? Ans: The organizational culture of MCF could be defined as follows:
Female oriented Dynamic young workforce Task significance is one of the hallmarks of the o rganizational culture of MCF Inc.
Q-2. What are the main characteristics of the company’s internal environment? Ans: The main characteristics of the company’s internal environment are:
Stressful internal environment as 36% of the employees are experiencing stress Many employees are not happy with their current job responsibilities and would want to change their position, this shows improper distribution of responsibilities The employees are not afforded a great deal of autonomy The employees are given regular feedback about their performance
Q-3. Analyse Descriptive Statistics – Derive Strength, Weakness & an element to be ranked Ans: Table for converted numbers from 7 Likert scale into 5 Likert scale:
Autonomy Quit Intentions - External Quit Intentions - Internal Emotional Exhaustion Affective Commitment From the Table given in the case:
Average 2.11 2.29 2.45 2.77 3.20
Stdev 0.89 1.20 1.49 1.49 1.02
Median 1.98 2.14 2.85 2.67 3.2
Strengths: Feedback from Manager (Avg-4.43, Stdev-0.72, Median-4.67), Regular feedback about job performance regarding service quality and productivity. Weakness: Autonomy (Avg-2.11, Stdev-0.89, Median-1.98), It shows that biggest weakness is lack of Autonomy to the employees, not allowed to change routine method, work schedules and objectives.
Q-4. How are the indicator related & what do these relationship mean? Ans: This analysis is on the basis of p-value=0.05 (values which are not coming under 95% confidence interval are insignificant for this analysis).
Task Identity is positively correlated to Task Variety 2
Feedback from Manager is positively correlated to the Social Support & Task Identity Information Processing is positively correlated to the Task Significance Procedural Justice Skill Variety Relational Justice Task Identity, Feedback from manager & Client feedback Quit Intention External is negatively correlated to the Task Identity, Feedback from Manager & Client Feedback Quit Intention Internal is negatively correlated to Autonomy Affective Commitment is positively correlated to the Information Processing But the values are in the range of 0.14 to 0.17 which shows that it is not a strong correlation, so we need to do regression for better result.
Q-5. What steps does MCF need to take to reduce its turnover rate? (HR Practices) Ans: The following steps need to be taken:
The employees need to be given greater autonomy, which will decrease external quit intention and company will face less turnover. The employee’s job responsibilities need to be evaluated regularly so as to reduce the internal turnover rate From the table-4 we can see that Realistic Objective and Quit Intention (Internal) has negative relation, so company should increase objective effectiveness to decrease quit intention, also Emotional exhaustion is negatively related to Realistic objectives. More the Information processing is also positively related to Quit intention (external). So company should give employees a more analytical job through which employees can understand situation. Distributive Justice is directly related to satisfaction, which requires more attention. A satisfied employee will hardly think about leaving organization.