Visio-LTE Process Mapping - 062910[2]

Dependencies

Deliverables

Key Activities

Phases

LTE Project Management Process Mapping

Program Management

Project Schedule Project SOW Risk Mgment Plan Com. Mgmnt Plan Financial Mgnt Plan Governance Model

Program Mgnt. Plan

Signed Customer SOW

Design & Planning

Gather Requirements Site Readiness & Prep. High Level Architecture High Level Design Low Level Design Test Object List

Implementation

EF&I (Rack+Stack) Configuration Basic Testings

Integration

Execute Integration Plan Integrate all Cisco Gear Integrate non Cisco HW Integrate Customer Gear

Testing

Operations & Optimization

Execute Unit Test Execute Inter-Op Test Conduct Network Test Conduct Services Test Conduct End-to-End Test

FOA CFS, Site, Execute Define Migration Develop Training Reqs. Formulate Support Plan

FOA Plan Migration Plan Training Plan Support Plan

High Level Design Doc Low Level Design Doc Test Object List Doc Integration Plan

Implementation Document

Systems Integration Doc

Final Test Results Document

Detailed Customer Req. (Business & Technical)

Detailed Design Doc – (Cisco & Non – Cisco)

Detailed E2E Integration Plan (Cisco & NonCisco)

Detailed E2E Testing Plan

Detailed Support Plan

Project Close Out

Project Schedule Project SOW Risk Mgment Plan Com. Mgmnt Plan Financial Mgnt Plan

Program Mgnt. Plan

Customer Acceptance

Project KickOff

Communicatio Governance, ns & Vendor Risk & Finan.

Scope & Schedule

LTE Program Management Phase

Review Signed Customer SOW

Review Historical Project Data

Create Initial Project Schedule

Define Governance Model

Identify Potential Project Risk

Create Preliminary RAID Tracker

Review Project Budget & Update OP

Create Initial MPP/CPC Site

Define Comm. Needs. Create Comm. Matrix

Create Detailed RACI Matrix with Vendors in Mind

Review HL RACI Matrix with Partners

Formalize Project Staffing Plan

Finalize Communications Plan

Create Initial Draft for Internal Project Kick-Off

Hold Internal Project Kick-Off Meeting

Schedule/Confirm Customer Kick-Off Meeting

Update Project Kick-Off Doc. For Customer Meeting

Hold Customer Kick-Off Meeting

Assemble Project

Develop Project Charter

Formalize Master Project Schedule/ PMP

Update Master Project Schedule/ PMP

Update Master Project Schedule/ Plan

Develop Initial CDR Framework

Requirements Gathering

Schedule Follow up Req. Gathering Meeting with Customer

Define CSF/TOL

Site Readiness

Schedule & Review Site Requirements with Customer

Execute Site Survey along with Partners/ Customers

Design

LTE Design and Planning Phase

Create HLD, Integration Req. LTE/EPC

Review & Update HLD with Rec. from Customer/ Partners

Develop Customer Requirements Document

Review CRD Internally with Partners

Develop & Review Site Readiness Report

Confirm & Finalize Site Readiness

Finalize HLD + Secure Customer Approval

Create LLD, Network, Apps, & Call Flows

Review CRD with Customer & Update base on Recommendations

Finalize CRD with Customer Approval

Review & Update LLD with Rec. form Customer/ Partners

Finalize LLD with Customer Approval

General

Configuration

EF&I

LTE Implementation Phase

Carefully Review BOM with ProjectTeam

Schedule/Confirm EF&I dates with Customer/ Partners

Compare BOM with Equipment on site

Ready Network Devices for Configuration

Apply Configurations to Network Devices

Conduct Base Testing

Clean up Customer Site

Schedule Customer Walk Through

Deliver Document (Photos, Test Results, etc.)

Execute EF&I – Rack/Stack/Power

Update NIP with Config Specifics

Conduct Basic Install/ Functionality Tests

Document Install Test Results/ Pictures/etc

General

Integrate Non- Integrate Cisco Cisco Gear Gear

Planning

LTE Integration Phase

Update Systems Integration Plan

Review and Update Cisco Integration Plans

Review and Update Non-Cisco Integration Plans

Update Integration Plans Cisco & Non-Cisco Gears

Schedule a half day Systems Integration Workshop

Conduct Systems Integration Workshop

Create Detailed Plan of SI Activities

Execute Cisco Gear Integration

Conduct Initial Systems Functional Testing

Schedule meeting and review results with customer

Execute NonCisco Gear Integration

Conduct Initial Systems Functional Testing

Schedule meeting and review results with customer

Schedule Customer Review Meeting

Hold Customer Review Meeting with Key Stakeholders

Secure Customer Sign-Off and Approval

Update SI Plan and Gain Approval

Execute E2E Test

Execute Test Non-Cisco

Execute Test Cisco

Planning

LTE Testing Phase

Schedule meeting to review Testing Criteria/TOL

Conduct Meeting with key stakeholders review TOL

Conduct Unit Testing on each Cisco Device (HW/SW)

Conduct Full Network Testing (L1 – L3)

Schedule meeting and review results with customer

Update Network – TOL with results

Conduct Unit Testing on each Non-Cisco Device (HW/SW)

Conduct Full Service Testing (L4 – L7)

Schedule meeting and review results with customer

Update Services – TOL with results

Conduct E2E Solution Testing LTE/EPC

Document E2E Testing Results/ Findings

Schedule meeting and review results with customer

Update Test Object List

Create Detailed Plan for Testing Objectives

Finalize E2E Solution Testing Results

Update TOL Gain Customer Approval

Secure Customer Sign-Off and Approval

Finalize Site Readiness with Client

Define Critical Success Factors with Customer

Update Site Project Management Plan

Customize Design Solutions for FOA

Customize Implementation Plan for FOA

Customize Integration Plan for FOA

Customer Test Object List for FOA

Develop Traffic Migration Plan

Review Migration Plan with Customer/Get Approval

Schedule Maintenance Window with Support

Execute Migration & Corrective Action

Document Migration Results/ Review with Customer

Gain Customer Approval & SignOff MCC

Plan & Execute TOI for Local Staff

Contact SAM/SSM to Validate Support Model for New Cisco Gear

Conduct Workshop Introduce Support Team to Customer

Officially Transition LTE Solution to Support Team

Review Support Plan with Customer

Gain Customer Approval & SignOff MCC

Execute FOA

Report Assessment Gaps to Client

Migration

Document CSF with Customer Approval

Conduct Readiness Site Assessment

Support

Planning

Operate and Optimize Phase

Work with Client to Identify FOA site

Finalize and update FOA Docs. With Customer Approval

Close Out Meeting

Planning

Project Close Out Phase

Finalize All Project Documents with All Customer Approvals

Schedule Project Close Out Meeting with all Stakeholders

Review Project Close Out Collaterals Internally

Update/Finalize Project Close Out Collaterals

Conduct Project Close Out Meeting

Close Out all outstanding issues Tech & Non-Tech

Send out Walker Survey - CSAT

Customer Acceptance/ Finalize MCC

Project Close Out Collateral

Submit Project Close Out Collateral

PROJECT CLOSE OUT COMPLETE