Universidad de San Carlos de Guatemala Engineering School Technical English 3
Process Diagrams Worksheet Instructions: Complete Instructions: Complete the following statement choosing the answer that you consider the best. 1. All of the following are objectives of process diagrams EXCEPT: a) b) c) d)
To permit work processes to be communicated and comprehended more readily To divide a given work process into its elements for analysis purposes To establish the appropriate number of workers in a specific workplace To represent a proposed new work process or method
2. Which of the following is not an example of transportation? a) b) c) d)
Taking a paint from the warehouse to the painting area Climbing a shelf to get a specific product Moving a piece from a desk to the neighbor’s workstation. workstation. Grabbing a product to stick a label on it and placing it on the ot her side of the workplace.
3. All of the following are examples of operations EXCEPT: a) b) c) d)
Welding an iron bar Counting the number of items Melting a piece Fit together a rack
4. This diagram helps us discover and eliminate waste and delays, making the process more efficient and increasing the productivity in the manufacturing industry: a) b) c) d)
Operations diagram Process flow diagram Process travel diagram None of the previous is correct
5. Regarding process diagrams, all of the following are correct EXCEPT: a) The process travel diagram shows the workstations as well as operations, inspections and combined actions. b) The process travel diagram shows the workstations as well as operations, inspections, combined actions, delays, storage and transportations c) Taking a distance greater than 1.5 meters when moving a product is categorized as a transportation. d) A delay is considered in itself when it takes more than five minutes to end a specific action.
Universidad de San Carlos de Guatemala Engineering School Technical English 3
Quality Control Worksheet Instructions: Complete the following statement choosing the answer that you consider the best.
1. A quality control product is the one that gathers the following characteristics: a) b) c) d)
Long lasting, holds up well, and with no repairs Everlasting, holds up well, and without constant repairs Long lasting, holds up well, and without continuous repairs Everlasting, holds up well, and with continuous repairs
2. The difference between quality control and quality assurance is that: a) Quality control focuses on product, whereas quality assurances focuses on services b) Quality assurance focuses on every single step in the process, whereas quality control focuses on the final product c) Quality control is monitoring all the job positions, whereas quality assurance is monitoring the quality of the processes. d) Quality control is the same as quality assurance. 3. We use this method to evaluate a/an _________ due to the difficulty of getting all the possible individuals or items together. a) b) c) d)
Population Sample Attribute Experiment
4. Since the employee is the expert in his/her area, this situation is in charge of them: a) b) c) d)
Value stream mapping The 5’s method Rapid improvement event Kanban
5. The word “flab” in the quality control context can be best defined as: a) Disadvantage b) Mistake c) Inconformity d) Worthless
Managing Quality Complete the following questions in the time allowed by your teacher
Quick Definitions Write a short and accurate definition of the following terms relating to quality management: Up to 2 marks are available for each good definition 1.
Define: "quality"
2.
Define: "quality control"
3.
Define: "quality assurance"
2
2
2
Provide outline answers to the following short questions in the space provided:
-24.
List up to three examples of costs incurred by a business as a result of poor quality
5.
Outline up to four different factors that a customer might use to assess the quality of a product or service
3
4
-36.
List up to four ways in which a customer might consider that a product is not of satisfactory quality
7.
List three possible disadvantages of relying on a system of quality inspection
4
3
Universidad de San Carlos de Guatemala Engineering School Technical English 3
Alternative Energy Worksheet Instructions: Complete the following statement choosing the answer that you consider the best. 1. Carbon dioxide belongs to a group of gases called __________. These gases traps warm air close to Earth’s surface and temperatures can grow unnaturally high. That is why effects on weather that may be devastating to the environment and all the people on Earth. a) b) c) d)
2. After a fossil fuel has been changed into electricity, it is taken to house through a __________ a) b) c) d)
Water pipe Power grid Conductor Circuits
3. It is sometimes burnt for generating heat, and at the same time used for transportation. a) b) c) d)
Natural gas Coal Oil Plastic
4. One of the facts for reconsidering the usage of fossil fuel is: a) b) c) d)
Its low cost Its dirtiness Its meagerness All of the above
5. It represents a risky resource because it can be easily burnt. Commonly used for stoves a) Oil b) Natural gas c) Coal d) All of the above
Name: ___________________________
Fact and Opinion Homework Directions: Read each statement and then circle whether it is a fact or opinion. Explain your answer.
1. Eating fast food isn’t bad if you only eat it once a week. Fact or Opinion Explain: _____________________________________________________________ 2. The chicken sandwiches are more expensive than double cheeseburgers. Fact or Opinion Explain: _____________________________________________________________ 3. Skateboarding on public property is against the law. Fact or Opinion Explain: _____________________________________________________________ 4. Copying homework assignments is wrong. Fact or Opinion Explain: _____________________________________________________________ 5. Students who are caught cheating in college can be kicked out of the university without a refund. Fact or Opinion Explain: _____________________________________________________________ 6. Sometimes curly hair can look better than straight hair. Fact or Opinion Explain: _____________________________________________________________ 7. Each year more people are taken to the hospital for injuries while playing football than basketball. Fact or Opinion Explain: _____________________________________________________________ 8. Justin Bieber is a very talented entertainer. Fact or Opinion Explain: _____________________________________________________________ 9. Cursing in school is inappropriate behavior. Fact or Opinion Explain: _____________________________________________________________ 10. The Sony Playstation 2 is the best selling video game console of all time. Fact or Opinion Explain: _____________________________________________________________ 11. It is worth sacrificing some personal liberties to protect our country from terrorism. Fact or Opinion Explain: _____________________________________________________________ 12. The average giant tortoise will outlive the average human. Fact or Opinion Explain: ___________________________ __________________________________
13. Talc is a softer substance than quartz. Fact or Opinion Explain: _____________________________________________________________ 14. Rock music lyrics are more poetic than rap music lyrics. Fact or Opinion Explain: _____________________________________________________________ 15. Heart disease is the leading cause of death in America. Fact or Opinion Explain: _____________________________________________________ ________ 16. A human being will die sooner from lack of sleep than from lack of food. Fact or Opinion Explain: _____________________________________________________________ 17. Burning the American flag should be a crime. Fact or Opinion Explain: _____________________________________________________________ 18. There are more cell phones in Japan than people. Fact or Opinion Explain: _____________________________________________________________ 19. It is much harder for someone who is sixteen to raise a child than someone who is 30 or older. Fact or Opinion Explain: _____________________________________________________________ 20. The video game industry generated more money than the film industry last year. Fact or Opinion Explain: _____________________________________________________________ 21. Playing video games is more fun than doing homework. Fact or Opinion Explain: _____________________________________________________________ 22. There are more calories in latte from Starbucks than a Snickers bar. Fact or Opinion Explain: _____________________________________________________________ 23. People who graduate from college are smarter than people who drop out of high school. Fact or Opinion Explain: _____________________________________________________________ 24. Filet mignon steak tastes better than Ramen noodles. Fact or Opinion Explain: _____________________________________________________________ 25. On average, college graduates earn more money in their lifetimes than high school graduates. Fact or Opinion Explain: _____________________________________________________________
