01.07.08v2
As Seen In:
M agazine V ol ol. 10 n o. 4
20 2 008
Risk-Based Risk -Based Pro Process cess Safety: Safety :
The Next-G Nex t-Generation eneration PSM System System
Steve Arendt Director and Vice President Operational Perormance Assurance ABS Consulting
P
rocess saety practices and ormal saety management systems have been in place in some companies or many years. Process saety management (PSM) is widely credited or reductions in major accident risk and or improved chemical industry perormance. Nevertheless, inadequate management system perormance, resource pressures and stagnant process saety results continue to challenge many organizations (Figure 1). To promote PSM excellence and continuous improvement throughout industry, the American Institute o Chemical Engineers (AIChE) Center or Chemical Process Saety (CCPS) created Risk-Based Risk-Based Process Saety (RBPS) as the rame ramework or the next generation o PSM. CCPS contracted ABS Consulting to develop this book, which was published in April 2007. The RBPS guidelines provide tools that will help process saety proessionals to build and operate more eective PSM systems. They provide guidance or how to design a PSM system, correct a decient system or improve PSM practices. RBPS Approach The RBPS approach approach recognizes that all hazards and risks are not equal. Consequently, it identies greater hazards and higher risks and a nd helps managers apply resources to those. The main emphasis o the RBPS approach is to put enough energy into each activity to meet the anticipated needs or that activity. In this way, limited company resources can be apportioned optimally to improve both acility saety perormance and overall business perormance. Three RBPS criteria should be considered when seeking to improve a PSM system: 1. An understanding o the hazards ha zards and risks o the acilities and operations 2. An understanding o the demand or and resources used in process saety activities 3. An understanding o how an organization’s process saety culture infuences process saety activities
30
World Energy
Vol. 10 No. 4
2008
Accident Prevention Pillars and RBPS Elements CCPS has established our accident-prevention pillars, which should be implemented at a risk-appropriate level o rigor. Commit to process saety. This is the cornerstone cornerstone o process saety excellence. A workorce that is convinced the organization ully supports supports saety as a core value will tend to do the right things, in the right ways, at the right times – even when no one is looking. • Process saety culture • Standards, codes, regulations and laws • Process saety competency • Workorce involvement • Stakeholder outreach Possible Causes of Process Safety Management (PSM) Performance Stagnation • Regulation sometimes leads to a minimum-cost, compliance-based compliance-based approach. • Declining worker injury rates may give management a sense of complacency complacency that the risk of process safety incidents must likewise be declining. • PSM may have been implemented as a separate, separate, stand-alone system that was not integrated into the organization’s overall management system or as a one-time project instead of an ongoing process. • Audits have focused on symptoms of problems; they have have failed to identify underlying causes. • Diminishing resources are devoted to process process safety; facilities face increased pressure to achieve short-term nancial objectives. • Mergers, acquisitions and divestitures have decreased decreased organizational stability. stability. • Success has led to complacency; the absence absence of major accidents reduces a company’s company’s sense of vulnerability.
Figure 1: Possible causes o PSM perormance stagnation; rom Guidelines for Risk Based Process Safety , AIChE Center or Chemical Process Saety (New York: Wiley, 2007).
Understand hazards and evaluate risks. This is the oundation o a risk-based approach. An organization can use this inormation to allocate limited resources in the most eective manner. • Process knowledge management • Hazard identication and risk analysis Manage risk. This is the ongoing execution o RBPS tasks. Organizations must (1) operate and maintain processes that pose risk, (2) keep changes to those processes within risk tolerances and (3) prepare or, respond to and manage incidents that do occur. • Operating procedures • Sae work practices • Asset integrity and reliability • Contractor management • Training and perormance assurance • Management o change • Operational readiness • Conduct o operations • Emergency management Learn rom experience. Metrics, incidents, audits and management reviews provide direct eedback on the workings o RBPS systems. Leading indicators provide early warning signals o ineective process saety results. When an element’s perormance is unacceptable, organizations must use their mistakes – and those o others – as motivation or action. • Incident investigation • Measurement and metrics • Auditing • Management review and continuous improvement
disseminate and maintain an archive o applicable standards, codes, regulations and laws that a ect process saety. The primary objective o this element is to make key inormation easily and quickly accessible to potential users. The critical inormation here comes rom internal and external standards; national and international codes and standards; and local, state and ederal regulations and laws. 3. Process saety competence. The process saety competence element includes three interrelated objectives. The rst is to learn new things continuously. The second is to make sure that appropriate inormation is available to operators and other ront-line personnel in a manner that helps them make sound decisions. The third is to try not to orget what has already been learned. The learning aspect includes eorts to develop, discover or otherwise enhance process saety knowledge. 4. Workorce involvement. The workorce involvement element helps makes sure employees and contractors participate in the design, development, implementation and continuous improvement o the RBPS program. It also includes a means or two-way communication and consultation between management and workers with respect to the RBPS program and input provided by workers.
RBPS Elements The ollowing 20 elements expand upon the original CCPS PSM elements to refect 15 years o experience in PSM implementation, the best practices rom a variety o industries and worldwide regulatory requirements. 1. Process saety culture. The saety culture element encompasses a system that establishes, evaluates and maintains a corporate and acility culture that places high value on process saety. The leaders o an organization must rst determine the level at which the saety culture currently unctions. Then they must decide where they wish to take the culture. Finally they must chart and navigate a path or maintaining and improving saety culture. This element includes eectively communicating and demonstrating established company saety values to company personnel and providing adequate resources so that process saety goals are achievable. 2. Compliance with standards. Compliance involves a system that can identiy, develop, acquire, evaluate,
World Energy
Vol. 10 No. 4
2008
31
5. Stakeholder outreach. The stakeholder outreach element includes activities to seek out and engage the local community in a dialogue about process saety and to establish relationships with other acilities/companies and proessional groups in the area, including neighbors and local, state and ederal organizations. Stakeholder outreach activities also provide inormation about the acility/company and its products, processes, plans, hazards and risks, and they promote the involvement o the acility/company in the local community and communicate inormation and activities that could aect the community. 6. Process knowledge management. The process knowledge management element addresses the storage and retrieval o technical data and process knowledge. This element includes work activities so that the inormation is kept current and accurate, stored in a manner to acilitate easy retrieval and accessible to employees who need it to perorm their duties related to process saety. 7. Hazard identifcation and risk analysis. Hazard identication and risk analysis is a process or identiying hazards and evaluating the risk o processes – throughout their lie cycle – to make certain that risks to employees, the public or the environment are understood and consistently controlled within the organization’s risk tolerance. This element includes determining when studies should be done; making sure they are done to an appropriate level o quality, detail and timeliness; having a system in place to make risk decisions; and ollowing up on those decisions through implementation.
32
World Energy
Vol. 10 No. 4
2008
8. Operating procedures. Operating procedures are written instructions that list the activities to be done, the manner in which they are to be perormed and the expected response (and, in some cases, particular responses to dangerous situations). This element includes operating procedures that address all modes o operation, but it does not include sae work procedures and maintenance procedures, which are addressed in the next two elements. 9. Sae work practices. Sae work practices include an integrated system o policies, procedures, permits and practices that control work that is not part o the normal operation (that is, not covered by the operating procedures element). Sae work practices oten are applied to construction work, particularly i the work might aect other operations at a acility. 10. Asset integrity and reliability. Asset integrity and reliability is the programmatic implementation o activities necessary to make sure that important equipment will be suitable or its intended application throughout the lie o an operation. This element identies and helps prevent the ailure o critical equipment or systems. It includes activities to (1) nd unsae/undetected ailures, (2) measure the rate o component wear or degradation, (3) conrm that saety systems will perorm as intended i needed, (4) dene and ensure quality in written procedures, in the documentation o test results and through proper repairs or replacements as indicated and (5) provide a system to guarantee that deects are not introduced in abrication, installation or repair. 11. Contractor management. The contractor management element assists in making sure that services are procured and provided in a ashion that is supportive o the implementation o the RBPS system and o the organization’s process saety and conventional worker saety perormance goals. It addresses the selection, acquisition, use and monitoring o services. 12. Training and perormance. Training addresses practical education on the job and on task requirements and methods. It may be provided in a classroom or at the workplace, and its objective is to enable workers to meet some minimum initial perormance standards, maintain their prociency or qualiy or promotion to a more demanding position. Perormance assurance is the means by which workers demonstrate that they have understood the training and can apply it in practical situations. 13. Management o change. Change management is a process or reviewing, evaluating and authorizing proposed adjustments to acility design, operations, organization or activities – prior to implementation – to make certain that no unacceptable hazards are introduced and that the risk o existing hazards to employees, the
public or the environment is not increased above a tolerable level. 14. Operational readiness. Operational readiness includes a number o integrated work activities designed to conrm that a process is ready or operation prior to introducing hazardous materials. This element addresses activities to secure equipment readiness, such as conrming that the equipment is abricated and installed properly, that systems are operational and that the process equipment is leak tight (where required). This element also addresses equally important activities, such as training, procedures, supervisory oversight during this critical stage o operation and, in some cases, technical support or the startup o new or modied equipment. 15. Conduct o operations. Conduct o operations includes activities to warrant highly reliable human perormance on a day-to-day basis. Whereas written procedures and training tend to be episodic, conduct o operations occurs continuously. It includes activities to (1) conrm that policies and procedures are ollowed, (2) prevent worker-to-worker and shit-to-shit communication errors, (3) communicate management’s priorities and intent (which complements the saety culture element), (4) provide the knowledge needed to recognize when there is a confict between written procedures and management intent and take appropriate action and (5) support eorts to instill the discipline within the organization to do things right, whether the activities aect process saety or other key organizational objectives. 16. Emergency management. Emergency management includes (1) planning or possible emergencies, (2) providing resources to execute the plan, (3) practicing and continuously improving the plan, (4) training or inorming employees, contractors, neighbors and local authorities on what to do, how they will be notied and how to report an emergency and (5) eectively communicating with stakeholders in the event an incident does occur. 17. Incident investigation. Incident investigation is a process or planning or, reporting, tracking and investigating near misses and accidents. It includes the ormal process or investigating risk-signicant incidents, including stang, perorming, documenting and tracking investigations o process saety incidents, and it also involves the tracking o incident and incident-investigation data to identiy risk-signicant recurring incidents. This process manages the resolution and documentation o recommendations generated by the investigations. These eorts constitute a way o learning rom risk-signicant incidents that occur within the organization over the lie o the acility and communicating lessons learned to internal personnel and external organizations.
18. Measurement and metrics. This element establishes a system or developing and collecting data or process saety metrics. The system establishes the ramework or measuring perormance and eciency through the use o leading and lagging indicators. It describes how the company uses these metrics to improve process saety eectiveness and provides tangible benchmarks or determining whether the company is meeting its continuous-improvement goals. 19. Auditing. The auditing element addresses scheduling, stang, and eectively perorming and documenting periodic audits o the RBPS elements to evaluate whether the management systems are perorming as intended. It also provides a system or managing the resolution o ndings and corrective actions generated by the audits. 20. Management review and continuous improvement. This element establishes the process by which management regularly scrutinizes selected aspects o RBPS elements to ocus attention and resources on areas where improvements can be made. Management reviews are more requent than audits but less extensive since they tend to spotlight only selected process issues. This element identies sources o inormation typically developed or collected or management review o a PSM element, including recent incidents, current metrics, applicable audit results and corrective-action status. The results o a management review provide direction or continuous improvement and refect on the ecacy, perormance and eciency o a acility’s process saety program.
World Energy
Vol. 10 No. 4
2008
33
How to Use RBPS The RBPS system may encompass all process saety issues or all operations involving the manuacture, use, storage or handling o hazardous substances or energy. However, each organization must determine which physical areas and phases o the process lie cycle should be included in its ormal management systems, based on its own risk-tolerance considerations, available resources and process saety culture. Figure 2 oers examples o how work activities may be dened according to RBPS elements and practices. Continually Strive to Do Better – Culture Is t he Key Culture is the result o all the actions and inactions in institutional or workorce memory that infuence individual behaviors and tendencies. The essential eatures o a good saety culture are: • Saety as a core value • Strong leadership • Sense o vulnerability • High standards o perormance • Individuals successully ullling their saety responsibilities RBPS element Key practice Essential feature Work activity
Perceived risk level of process where the RBPS element activity is to be implemented Low
Medium
High
5. Process safety competency 5.3.2 Execute activities that help maintain and enhance process safety competency Plan personnel transitions 17. Consider individual and organizational competency in succession
a. Program grooms senior managers.
planning.
b. Program grooms senior managers and technical personnel; it requires at least
d. Program is organization-deepand includes competency
one completed process safety assignment.
maintenance,protection and improvement.
• Deerence to expertise • Open and eective communication • Questioning/learning environment • Continuous monitoring o perormance • Mutual trust • Timely response to saety issues a nd concerns • Formalization o a saety culture emphasis and approach As people strive or zero incidents, they will continue to extract and apply the lessons derived rom those that do occur and look or better ways to assure good perormance. Technical issues can be xed. Management systems issues can be xed. But to generate better, sustainable perormance, organizations must ormally address ways to evaluate and improve individual and organizational process saety culture (Figure 3). Companies will understand that doing all three will lead directly to saer and more productive operations. n Steve Arendt is the vice president of ABS Consulting’s Operational Performance Assurance group. He is involved with risk management and communication, process safety and site security, and counterterrorism activities associated with the chemical and allied industries. Mr. Arendt has more than 25 years of experience in process safety, risk management and security. Recently he helped develop industry guidelines for performing security vulnerability analyses. He has published many articles and authored several major process safety publications. He is also a coinstructor of security courses and has led numerous industry-sponsored security workshops.
9. Hazard identication and risk analysis (HIRA) 9.3.1 Maintain a dependable practice Integrate HIRA activities into the life cycle of projects or processes 2. Determine when HIRAs should be performed.
a. HIRAs are part of normal
c. An initial HIRA is completed, and periodic
d. A series of HIRAs is performed, each specic to
designreview.
updates are performed.
a discrete stage of the life cycle.
15. Management of change (MOC)
5. Provide training on the
a. Informal
b. MOC practice is broadcast
d. MOC initial and refresher
MOC system.
training is
via e-mail one time.
training is provided to
provided.
Incidents
aected personnel.
Precursors
22. Management review and continuous improvement 22.3.1 Maintain a dependable practice Dene roles and responsibilities
Management System Failures
1. Develop a written policy
a. General
b. Detailed guidance addresses
c. Detailed guidance
for management review.
guidance applies to all elements.
specic management review requirements.
addresses specic requirements for each RBPS element.
Figure 2: Examples o how risk aect s the implementation o RBPS work activities; rom Guidelines for Risk Based Process Safety , AIChE Center or Chemical Process Saety (New York: Wiley, 2007).
World Energy
“Learn Lower” on the Pyramid Accidents
15.3.1 Maintain a dependable practice Involve competent personnel
34
Mr. Arendt is a registered professional engineer (P.E.) in the state of Tennessee.
Vol. 10 No. 4
2008
Unsafe Behaviors and Attitudes
Culture – Individual and Organizational Tendencies
Figure 3: For sustainable perormance, an organization must ocus on its overall process saety culture.