| | | | | | ! !" | "!#$%$ &%'()*'$ )*("" | | | | | | | | | | | | | |
| | | |
1. INTRODUCTION........................................................................................ 3
11 1 :. LITERATURE REVIEW ...........................................................................5 3. METHODOLOGY ............................................. ........................................8 4. METHODS ..................................................................................................13
1 13 13 3 1 31 1 1 5. ETHICS .......................................................................................................16 6. RESEARCH SUITABILITY ....................................................................16 7. PROJECT MANAGEMENT ....................................................................17 8. REFERENCES .......................................................................... .................18 9. APPENDIX .................................................................................................:3
1.)'*!$#*)!' !"#$!%&"'()(*)+,"--+!#()'.,"*()**()#"*'/'!#/.(# #()'!$ !"# $!%&"'() &#(% (* '.' '. $!%&"'() *!"$* )# *!0'+ 1( , '! '. )# "*2 +.'.) !)(*'(!) !) ()#(1(#" 2() 1('" (-# )1(!)%)'3$ !"#4)#'. "* $) $$** (' !) #%)# )# "*() 5&/ * /!" !6 &&!$. .* *1($* () ()#"*'/ *&$'(1 / 0# '! * )0*'"$'" * 1($ 3*42 '0!% * 1($3 42)# !0'+* 1($3 43 /*27784)!0'.(**"*0$#,/ '. !)(*'(!)* () '. +! # '!#/ (* )# '! %9 '. !)(*'(!) #' !, / $$**(, +.( '9()()'!$$!")''.()'!)(*'(!) )#:';!)(*'(!) #')# $ !"#$),1/), ()%#("%0!$.(1()'.(* )'&(* *!"$ & ))() *!0'+ (* %!)! ('.($ &($ !0 *!0'+ '.' ()''* '. )'( !)(*'(!) ()'! !) ()' )'('/ +.( $&'"()2 $.)() )# "'!%'() '. !)(*'(!) &!$***.#$(*(!)'!(%& %)')(*1/(%&!')'#$(*(!))# (* !)'(% 00( () %!*' !0 '. !)(-'(!)* !0 *% )# %#("% *(- .)$* !0 *"$$**0" (%& %)''(!) !0 ) () ) !)(*'(!) ** *!2 (' '9* *(-, %!")' !0 %)&!+2 $!*' )# 00!' '! #& !/ )# %()'() '. ) )'( && ($'(!) ,() !"'*!"$# (* '(1 / )+ (# )# .* ,) ")# #(*$"**(!) 0<")' / 0! ('* #1)'* )# *!% ')' #(*#1)'*) '!#/6* +! # +('. *"$. $!)!%($$!)#('(!)*2(',$!%*(%&'(10!)!)(-'(!)'!#"$('*!&'()$!*'* +.( ()$*()!1 00($()$/+('.'.*%%!")'!0*!"$*)#'!0" 0( $!)*"% #%)#**(%" ')!"* /.(*(*+.$ !"#,*#$) /. &)!)(*'(!)2(0 )!' 0! *!% 1/ &'())' #(*#1)'* '.' .1 '! , !1$!% '! %9 '.(* %! 1(, !&'(!)'!=,*'!0,#>!)!00'.*. 0*! "'(!)2 !, / $ !"#,*#(*0")#%)' /#(00)'0!%'.'#('(!) *('(*#*()#0!% *$'$.'!&!1(#+,,*#*1($'!'.$"*'!%'*.(0'*'.%()*&!)*(,( ('/!0'. ()0*'"$'"<"(#,/'. !)(*'(!)'!) :') *1($&!1(#'.'*&$( (-*() &!1(#() +, ,*# *1($* 5/,()0*'"$'"6 %9* '. #& !/%)' !0 '. ,"*()** */*'%* *( )# ()$** '. *$!& !0 '. && ($'(!)* '.' $!" # , (*# +('.() '. !)(*'(!) $!)*'()'**"$. * ,"#')# '(% ) !0'. %?!#1)'* (*'.''. "*(*,*'$'#0!%'. %()'))$!0'.*!0'+$ !"#,*#$)&!1(#)
3
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
1.1 AIM: ! ()1*'(' '. &!**(, !) )# *.!' '% #1)'* )# '. #(*#1)'* '.' ) !)(*'(!)$)#(10!%'.#!&'(!)!0$ !"#,*#
1.2 OBJECTIVES: m !) /*(0$ !"#$!" #&!1'!,*"(', ')'(1'!'.'#('(!)
!);&%(*3%(**(!)$('($ && ($'(!)4 m !(#)'(0/'.%('*)##%('*!0$ !"#,*#
:.")**#+), */*'%* $")' / '. &1( () 0!% !0 ,"*()** $!%&"'() 0! %)/ !)(*'(!)*()'.&(1')#&", ($*$'!3, 2188A4)%)*)#()''* '. ,"*()** 0")$'(!)* () ) !)(*'(!) )# '.(* %9* (' %"$. %! '.) *(%& *!0'+'.''9 )!'.!".''!$<"( 3!/9()2771; .)2 771; )2 .!"2 B .)2 774 )(-'(!)* 1(+ ;), # *')##(-'(!) * 1(' %)* '! ()'' #(*&*#!)(-'(!) */*'%*)#&!1(#*% **$$**'!()0!%'(!)!)(-'(!); +(#3*' ' 27774*'!*)#&!$***#')# !+*(''!,$$**#()) &&!&('0!%'2+.( *''$.(),/!)#'.!)(*'(!) ,!")#(*3"&'277743 ;
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
@
$!%&"'()(*0( /*', (*.#*/*'%)#.*,)()'.!00()*()$777;713))'' ' 27774.$!)$&'(*#$&'(1 /*(%& )# !($ )*'#!0,"/()'.'. ($)* 0!)&& ($'(!) (9)*!0'+)#'.)()*' ()('!)%$.()2('(*%"$.$.& )#$!)1()()''! *'.&& ($'(!)0!%$!%&)/'.'$'#'.*!0'+3",/B 277E4 !"# (* '/& !0 & )# #(*'(,"'# */*'% $!)*(*'() !0 $! $'(!) !0 ()'$!))$'#)# 1('" (*# $!%&"'*'.' #/)%($ / &!1(*(!)#)# &*)'#* !) ! %! ")(0(# $!%&"'() *!"$* ,*# !) *1($; 1 %)'* *', (*.# '.!".)!'('(!),'+)'.*1($&!1(#)#$!)*"%*3!:2778; "//2' 2 77A4 && ($'(!)* ,"( ' !) $ !"# $.('$'"* ") 5();'.;$ !"#6 +. '. &./*($ !$'(!) !0 '. ()0*'"$'" (* #'%()# ,/ '. &!1(# 3(2 77A4 )# (* ,*'$'# 0!% '. !)(*'(!)2 '."* !+() '. 0!$"* '! *.(0' 0!% '! ,"*()** ())!1'(!) . ,)0('* !0 $ !"# $!%&"'() +(# / #(*$"**#() &$'($2 0!$"*() !) ()$*# ( ('/2 1( ,( ('/20 :(,( ('/2$!*'*1()*)#()'!&,( ('/3F(%27784 .*&'(!) !0*1($ &!1(# 0!%()0*'"$'" &!1(# .* %# (' %"$. *( 0! )+*1($*'!,*', (*.#!) ()<"($9 /)#+('. !+0())$( (*92)#'!*$ '.!*2 *1($* * #%)# #($''* 3 "/2 778 ; "//2 7784 *() *!%!) *6* ()0*'"$'" !) &/;&;"* ,*(* $!)1'* '. 0(:# $!*'* ()'! 1(, $!*' ,*# !) $'" $!)*"%&'(!)2#"$() ()('( ()1*'%)' )#(*9 3"//2 ' 2 77A4 3!:2 7784 *!'.#%)#0!!) ()*1($*$),1/1(, )#&!!*&!)*#"'!!1 !# $)(*9 !*()$"*'!%*3)#/2' 27784 !"#$!%&"'()&!1(#**/*$ ,( ('/ )#'.0 :(, $'(!))# #(*%)' () !0*!"$*'.'$"*'!%* )# !) /'%&!( / 0! *&$( &!?$'* ! &9 +!9 !#* 3 1(''2 778 ; !:2 778 ; 2 7784 (1()('$.!($)#$!)'! !1('*()0*'"$'".,( ('/'!*$ '."*!0$ !"#&!+ '!%'$.'.#%)# *!%('('*'.(*9!00( "3 27784+.( %9()'. !)(*'(!)*%!#&', !"#,*#.*%"$.*% '(%*$ 0!$!)0("'(!))##& !/%)'.(*.* 0")#%)' (%&$' !) '. ( ('/ !0 ,"*()** )# '. #"$'(!) !0 $!*'* **!$('#+('. '(% # /* 3 2 778; /*2 7784 !+() !)(*'(!)*'! (*'. $!%&'('(1 #1)''%"$. (*''.)'.)!)#&'*)(*'(!) #'(*1( , )# $$**(, !, / '.!". ()')' (%&!1() '. !1 $! ,!'(!) () '. !)*'(!) 3 $ 2778;%,"*'2' 27784 D
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
E
.-*!$!"!./ . )() *'/ ****%)' +* ")#'9) ,/ '. *$. #!&'# 0!%F! , )#
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
'.!#! !/(*+/!0'.()9(),!"')#*'"#/()*!$( ('/3 '"**B!,()218874 - / 3774 %)'(!)* '.' &&!$.* '9) '! #0()() =<" (''(1> )# =<")'(''(1> .1 !) ,) **!$('# +('. #(00)' &#(%'($ &&!$.* '! *$.2 #(00)' A
**"%&'(!)* ,!"' '. )'" !0 9)!+ # 3!)'! !/42 )# '. %)* !0 )'() (' 3&(*'%! !/4,,()# !"'!) 377142 )-())# ()$! ) 318842 " !!/ 377142
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
*$.#!*)!'+)''!&()'.(**"*%&(($ /)#*''(*'($ /'.*%!'!#!+('. '. $"'(!) !0 )!'"*.() ()'!'. *",?$')# (*()'. 0$''.''. #$(*(!)'! #!&' $ !"# ,*# ,/ ) !)(*'(!) (* ()0 ")$# ,/ !' !0 $!)':'" 0$'!* )# '. *&!)*(, 0$'!* (* )!' *( / 0'.!%# '.!". <")'(0($'(!) 3 '"** B !,()2 18874 &' 0!% '.(*2 ) (* )!' &1*(12 =1/#/> $!%&"'() )# (' ,$!%* #(00($" ''!'.*''(*'($ #'0!%1(#*!"$* 1
©.-*!$ ©.1 INTERVIEWS )'1(+* '. &(%/ %'.!# !0 #' '.() . )'1(+* #*$(&'(1 )# (#)'(0/ '. (**"* () #&'. () .! (*'($ &*&$'(1 3F1 2 188D4 )'1(+* ) (%&!')' &' !0 )/ $'(!) *$. &!?$' * './ &!1(# '. !&&!'")('/ 0! '. *$.'!()1*'('0"'.2'!*! 1&!, %*)#'! '.#'+.($.$!" # )!'.1 ,)!,'()#()!'.+/*3"))().%218834)'.#!+)*(#2'./'(%$!)*"%() )#2 ") ** *%& () (* #!) $0" /2 %/ /( # !+ <" ('/#' *$. *.!" # *! 9& .(* &*!) ,(* () $.$9 !'.*" '* $!" # , *9+# +.($. ?!&#(-*'. )'( *$.3( (%*21883; ")#*' 27734 )'1(+* &(%( / !0 '. '/&* '"$'"#2 ")*'"$'"# )# *%( *'"$'"# 3 ")#*2 ' 2 7734 . *$. . ()')#* '! "* *%( *'"$'"# ()'1(+ &&!$.*'.(* . &* .(% '! # 1 #& ()'!'.()'1(+6* ,$9!")#)# (1() .(% )!".0 :(,( ('/'! &!,)#:& !)/'.%*'.'. %/0()# 1)''!.(**$. () *!% #&'. 31(# )# "''!) 774 !,() (* '. +/ 0! ()'1(+* '! :& ! )+ &'.*'.'+)!'$!)*(##''.,())()3/2774.(*%/,$.(1#'.!". ##('(!) <"*'(!)*'.'+)!'()'.()'1(+6*%()#*' ( ) !0'. #+,$9* !0*%( *'"$'"# ()'1(+*(*'.' ()'1(+ %/ )!'$!)(* )#&!%&''.!*'.%*!0+.($..(*()!)',!"'#"'!%(*%'$.()'.,$9!")#* !0 '. ()'1(+ )# ()'1(+ )# '.(* *.!" # , 9&' () %()# ,0! '9() '.(* &&!$.31(#B "''!)2774
©.2 FOCUS GROUPS . (% !0 '. $!%,()# "* !0 %" '(& %'.!#* (* '! ## *!%'.() ")(<" '! '. *$.* ")#*')#() !0 &'($" &.)!%) .(* &&!$. '* '! '.)!&./ +.($. (* , )# !0 ()'1(+() )#!,*1'(!) 3( (*2 18874 )# (* 1/ "*0" '! ## 1(!"*&*&$'(1*'!'.#'2#"'!'.$*$#()00$'3 ()#! 0B/ !2774!0'. #(*$"**(!)*'.' (* '.#'.!". !'. <" (''(1 %'.!#**"$. *()#(1(#" ()'1(+* '$ .* +!" # , #(00($" ' '! '. )# (#)'(0/ '.!". ()'1(+* *! / . !"& ()'1(+ (* **)'( / <" (''(1 #' '.() '$.)(<" '.' 0()#* '.
13
()'1(+H%!#'! #($'() '. ()'$'(!) )# ()<"(/ () 1/ *'"$'"# ! ")*'"$'"#%))2#&)#()!)'.()'1(+I*&"&!*3)-()B ()$! )21884 .*$.+( .1*% *(-#!"&*!0@;E.(#(*'!9&'.!"&*(-*% )!". '! , %)# 00$'(1 / +.( $&'"() '. **)$ !0 '. #(*$"**(!) *( / !%!)('/ !0 '. !"& (* ) (%&!')' 0$'! )# '.(* (* "'!%'($ / '9) $ !0 2 *()$ '.&'($(&)'*0!%)#(
©.3 SAMPLING :
"&!*(1*%& ()(*!)'$.)(<"!0')%& !/#()<" (''(1()1*'('(!)3!**%)B
*. 218884('.&"&!*(1 )!);)#!%*%& '. )"%,!0&!& ()'1(+#(* **(%&!')''.)'.$('("*#'!* $''.% *. 3188D4#*$(,*'.%'.!#* !0*%& ()+.($.$!)1()()$2?"#%)')#'.!'($ *%& .*$.+!" # &"*" '.!'($ *%& () +. . +!" # ) /* '. %)' '.%* )# $.!!* '. ):' *%& '! ,!' '.* '.%* * )# '"** 318DE4&!&!* '.' '. *%& * *.!" #,'9))#'.%)''.%**.!" #,$!%&#'!'.&1(!"**%& *()) ()''(1 0!%' ") ** '.!'($ *'"'(!) &!()' (* $.(1# .(* +!" # ()$* '. 1 (#('/)#*')'.!0'.*$.6*'.!/
©.3.1 CASE SELECTION : '(*1/(%&!')''!.1$('(!0%+!9!0<"(%)'*()& $!)'.,*(*!0 +.($.$.()#(1(#" (*$.!*)'!,()'1(+#.(*+!" #(1*!%*!'!0$#(,( ('/'! '.#',()$! $'#*$. *!9&*()%()#'.'('(*#(00($" ''!$.(1*''(*'($ &*)''(!)!0 '.!)(*'(!)*())#('.'"*! (9 /'!"*$ !"#,*# )$ *)!+, () (* '. %!*' &$'($ &&!$. '! ''. ):' *"(', *",?$' 0! '. ()'1(+,"'('(*'.(**'!0$('('.'$'" /?"*'(0(*.(%'!,)(# $)#(#''!, ()'1(+#
©.© DATA ANALYSIS . '$.)(<" 0! #' ) /*(* (* %($!) /*(*3 '"** B !,()2 18874 . *$. ) /**'.#'*.'.*(')#$!#*('()'!&!,, %)''.%*+.($.,*# !) .(* ?"#%)' )# *"&&!'# ,/ (''" * )# +.) )+ #' (* '.#2 *% &!$** !0 $!#() (*&'# +('.(' .* $!#*'.) $!%&#'!'. &1(!"* $!#* )# (0 )/ )+ '.%* % )!'# .(* (* ) (''(1 &!$** $ # 5$!)*')'
1
$!%&(*!)6'.'(*#!)1/)+*'!0#''.'(*$! $'#")'( '.*$.*'"'* '.'.%*()!)+()*(.'*$),!,'()#0!%'.#' :( $!#() (* '.) && (# '! '. #(1# '.%* )# '.* $! '# '!+#* $)' '.%,*#!)'. ()9,'+)'.(&!&'(*.(*. &*(),*'$'()'..(. 1 0$'!* )# '.( ()'; '(!)*.(&* .* .(. 1 0$'!* '.) 0!% '. ,*(* 0! '. $!)*'"$'(!)!0'.'.!/ G (*!()'!,"*#()'.(**$.'!')*$(,)#) /*'.()'1(+*)# +( "'( (*'.=)!#>0'"()'.*!0'+'!&0!%$!#())##1 !&$)' '.%* 1@
×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
0.#)*%)")*/ . *$. (* #"' () )0!%'(!) $.)! !/ 34 0!% (*1*1/ $.)! !/ )(1*('/2 +('. *&$( (*'(!) () %!,( */*'%* )# #(*'(,"'# $!%&"'() .* *! $!%& '# .(* (*$! '(0($'(!) )# # ' '(0($'(!) 3(*$! '(0(#
'+!9 **!$(' B# ''(0(# )()4 .* *! +!9#() + ''$9# * '#2) !2)#(+..+*%& !/#**/*'%#%()(*''!.(*.*(1) .(%#$)':&!*"'!)'+!9()'$.)! !(* .*$. +* +/* !0 ))'&)"( %()#*')#'.(* # .(% '! 0! .(*
.1! 1#&(# /!1&(!#!0/().(*")#*')#()!01(!"**&$'* !0 ,"*()** !"# $!%&"'() (*) :')*(!) !0 (# $!%&"'())#'$.)($ / (**!' !0 #(*'(,"'#$!%&"'().(*!''.*$.()'("#()'.*",?$'!"& #+('.'.0$' 1D
'.'..#'9)"&"*()**) /*(**.(* $'(12.$.!*= !"#*#)0('* )#('0 *>*.(*'!&($
. !1*-'.-'* .(**$.$),''#*%()(&!?$'+('.&'# (1, *)#'(% ()'!0! !+' .*,),!9)#!+)()'!1(!"**'*2$.+('.('*!+)'(%#"'(!)*$.*''*!) 1*'$2778)#'.)'!#"$'(!)*'0()(*.*,/2$778''.(**'2'.(%!0 '.*$.)#'..(. 1 !,?$'(1*'!' / (#!"' (''"1(+ *''* !) @2 $ 778)# ()$ "#*'. "* !0 (1 *.&'!'. "%)'0 !+,()&*)'#.)#!0'.(**'*.!" #&!#"$ (''"1(+'.' (*%!! **$!%& '
'.!#! !/()1! 1*'. )()*'/ ****%)')#"%)'*()01!")#()*'!0 <" (''(1 %'.!#! !/*'.(* (*'. &(%/&&!$. !0'.*$. ..(*'9* 8 #/*!1 )#0()(*.*,/@)2717'$! $'(!)(*."'*9)#'9*1@#/* )*$(&'(!))#$!#()'.#''9*)!'.@#/*)#'.(*0()(*.*,/ $.2717 () +('"&)#0)$()'9*E)#3#/**&$'(1 /)##!),/&( E2717 !!0#()'9*)!'.D#/*)#(*#!),/1D'.&( 2717#/* !$'#0! )/ *'%!%)'%)#%)'*)#'.&!'(**)''!,&()'#!)D&( 2717 .0() $!&/(**",%(''#!)@ /2717
î. REFERENCES ; *.(2 2 B C((2 37774 "&& /;$.() ;)()() "*() )'&(*;*!"$ & ))() 34 */*'%* ) ) /*(* !0 H3 (%& %)''(!) $*>2 _ 33H428D;313
1E
1**!)2 2B 9! #,#2F37774ë ", ($'(!)* '# %,"*'2 2 !:2 2 (00('.2 2 !*&.2 2 F'-2 2 2 2 ' 37784 ! "# $% & )(1*('/ !0 (0!)( ' 9 /2 2 $.)($ &!' !H ;778;A2 ,,(2 2 B !"'!)2 37714 ' & & !+) :0!# )(1*('/** - /23774**"*() (:()G" (''(1)#G")'(''(1&&!$.*'!*$.) ",2 #)2 B ($.#* 3#*42 && ( # ë 3&&11;@D4 1 $%( ) ))''2 F2 /- 2 2 "#)2 2 '!)2 2 $" /2 2 B ")!2 37774 1($;,*# *!0'+ '. 0"'" 0! 0 :(, *!0'+ ) * )% + 3&&1;14 ()(2 2 .%2 F2 B !# 2 F 318884 ('($ (**"* 00$'() ) (%& %)''(!)_ ) ,-3342E;1 !#)22B (9 )2 F 31884 ( ! !*'!) /))#$!) ! )#23188A2&( 4$'" .)!%) (*% "&1)()$.!/ ).ë_'+)2&& 1D;31 !/9()237714)'&(**!"$;& ))()*!0'+*! "'(!)'!'.'")%'( & _ /0288;178 !,22"//22B(2C377A4 1!2 3) 4 & $.)($ &!' ;;77A;112 (# !%&"'() )# (*'(,"'# /*'%* ,!'!/2)(1*('/!0 ,!")2"*' ( /%)2 2 B 2 37734 " ë :0!# :0!# )(1*('/ ** " 9 /2 3188D4 $"'(!)/ )'+!9 ' !: /6* .(.;'$. %, 5 ) _ + "//2 37784 9' ;()'# !"# !%&"'() (*(!)2 /&2 )# ('/ !0 (1()!%&"'()*'.@'.'( ('/ 6 _+++7 _ )& & 8 "//2 2 !2 2 B )"!& 2 377A4 9' ;!()'# (#* )# '( ('/ !%&"'() . '';!0;'.;' )# "'" ($'(!)* 8 & - 3342 @@;ED .)2 37714 ))() 0! */*'%* ) /*(* )# 0"'" ')# " 93@423E;AD *+ 2 31884 ë ! ( ( && .!"*)# 9*2
1A
*2 2 ##/2 2 ##/2 2 B )2 37784 )0!%'(!) )' ()$ () !"# !%&"'(); !+ $) (??)2 ! ,!'(12 0;!)(-()2 !%() )'($ F)!+ #
'+!9 !# & 0 5# & ) _ _ ë ! ) _ _ )9(#2))** +!9 1)&!'2 3188A4 "''() '. )'&(* ()'! '. )'&(* /*'% 2 " ë%211;131 1(#2 2 B "''!)2 3774 ) ë ! ' " !)#!) ", ($'(!)* '# )-()2 F2B ()$! )2 3188A4' &: !' .!"*)#9* ", ($'(!)* " !!/2 37714 ë !' : && "' )#*!+) ",/2 2 B 2 377E2 /4 (1() *!0'+ * *1($ ' ; ( 5+ 37782 !1%, 174 & ! + '(1# $%, 132 7782 0!% .''&HH+++$!)!%(*'$!% H#,'H0( *H1(+H J !"#J!%&"'()J,'7 (!'2 3188@4 .&/ &!$** *$. )# $ ()($ &$'($ $'($ *''(* ë & &&28;E (*'!)2 318AE4 )() () %'.!# . .'!($ !0 <")'(''(1 )# <" (''(1 *$.+ ë ,-3E421D;1 !:237784 (,/()'.$ !"#*. ))<033421@D;1D1 , 2 3188A4 &$9 *!0'+ ) $'# '$.)! !/ 8 _ -23± #()2 2 ))2 2 B !"2 3774 )# '. ;)()() !0 ()#"*'( %9'()&!$***&*$(&'(1 !11(+0!'.)+; %9'() %) _ # ,23@E;3D@ ."(22B!)."2F377@4ë !& **:) )#*!)#"$'(!) (%('# ( *2 37774 %&!1() '. :') 1 (#('/ !0 %9'() %!# * & 0! %! <" (''(1()&"'_ ë # ,921EE *2 2 B '"**2 318DE4 ' 8 ' ! ) ( ë +!9 #()", (*.()!%&)/ **22B**/2318884)'&(**!"$ ))() /*'%*)./ )# '. ).)$%)' .)* !*' )'&(** <"(# K = _ 5# & + & + &ë )! '
18
**2 31884 " 8 ' ! + $ = ( /2 !$(! !/** **2318EA4' !
( / !$(! !/** /23774 ë ë5 !)#!) ", ($'(!)* ",2 2 B ()$! )2 31884 2 #( ë
& & : !
"&'2 37774 )'&(* *!"$ & ))()'. %() !)(-'(!) 1 " */*'%* _ ),314 /*237784 !"#$!%&"'() 0,3E428;11 !0022 $($.2 2B!2318884 ) #()2 ##(*!)* / 37784 & ! " " 5 ) 8 &! () #!+*2 %()$.)! !/ F(%237784 !"#!%&"'()!#/)#!%!!+ > ? 314 F! ,2 2B/2318E@4 '% && & !)#!)2 F!.)( / F! ,2318A4+& & &
+*/)'($ F1 2 3188D4 _ %! _ ( ë _ % !)#!) ", ($'(!)* 1(''2 37784*$ !"#$!%&"'() /#/0!&(%'(%K & /<31421@;7 #/23188E4 ë ! +*/)'($ (.'2 37714 . %()'))$ (%& ($'(!)* !0 '. $"*'!%(-'(!) !0 !0'+ .@ë1 .= ).='5ë+ _1'+11 + 1 +$.@'_.1! ë+)+ë 2 1 ë '_ +,21@±8 ()$! )2 2B",2318A@4 1 : 1 / ( * ", ($'(!)* ()#! 02 2 B / !2 3774 ( ë .!"*)#9*2 (0!)(
9"*2 2 B )(*2 37774 . )'&(* */*'%* :&()$± 0!% #!&'(!) '! *"$$**_ = _'ë !8& = ' 2 1E3;;7E
9"*2 2 : ()2 2 '(2 2 B )(*2 37774 )() 0!% #!&'*6 :&()$* +('. &!, %* )$!")'# )#*"$$**$.(1# _ ' ,02@±D@
7
*. 2 3188D4)& : 3! 134%$'
*!)23774( ë !)#!)
:+ 2 31884 )#*')#() )# 1 (#('/ () <" (''(1 *$. 2 + ë%-<3342E8;377
/9"'2 2 B !.!"*2 31884 " ( ë ! & 8 !)#!). %**
( *2 2B ",%)2 31884 ( 3#4 !)#!)
!"'!)22B (*2 318874 " &!' )) !"'.0($ **
"/237784)'&(*# !"#!%&"'() 2% # *' 2 2 (*$.22B '237774" 1%# () &() )#/2 2"//22B$$.(! 237784 !"#,"*!! 9('0! 9';()'# !"# !%&"'() _ , _ & A <6B(?()2.() &()%)/ 2 2 B .)9*2 37774 !# !0 !?$' %& %)''(!) _ ' ,0342A8;37 ''!)2 G 37714 ( .!"*)# 9* ", ($'(!)* !**%)2 2 B *. 2 318884 : .!"*)# 9* ", ($'(!)* !**%)22B (*2 37734 ! : ", ($'(!)* ")#*2 2 +(*2 2 B .!).( 2 37734 ë 33 #4 !+ )'($ $ 2 37784 !"#$!%&"'())#$! ,!'(!) 2' 1%<-384217; 13 %('.2 2B()'/2318814 ë 2 # !)#!)!"' # &)*2 F 2 B F!1$*2 377D4 $!)')' ) /*(* !0 *$. &&!$.* () !(*'($* *$._ -3@42 3E;387 '#%)2 318884 $9() $.)* ; %"*' () &!?$'*; ,"*()** "** *!%'(%* 0( '! (-(%&!')$ & %2&&1; '( *2318834G" ('/$!)'! ()<" (''(1*$. ë%,2 @83;D1A '"**22B!,()2318874"( ë +,"/92
1
/%!)22B** 231884 ( %# .!"*)#9*2 ", ($'(!)* (2 C2 "//2 2 B !,2 37784 '() 5 !"# '!6 *."& 0! (. 0!%)$2 !+!*'!)')' (1/ )*. & **_ ). <? 5# &3&&1EA±1A34 () &() . $!)!%(*' 37782 $' 1@4 & ! '(1# $ 172 77820!%.''&HH+++$!)!%(*'$!%H#(*& /*'!/$0%K*'!/J(#L1D3E7D (2377A4 !"#$.('$'"*C 5) ( (%*2318834 ( _ %%,(#)(1*('/** ( (*2 F 318874 _ *& % 3 ()2 "2 B ) #2 #*4 !)#!) F!) )22.!"22B.)23774*/)($) /*(*0!,;,*# )'&(* *!"$& ))()*/*'% & ) _ 34233E;D
Ë.
'$)2
3