Project on EMPLOYEES WELFARE MEASURES

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A STUDY ON EMPLOYEES WELFARE MEASURES WITH REFERENCE TO INTEGRAL COACH FACTORY, CHENNAI.c ACKNOWLEDGEMENTc c


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LIST OF CONTENTS  /0'c1c

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ABSTRACT

iii

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LIST OF TABLES

xvi

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LIST OF CHARTS

xviii

I

INTRODUCTION c ,,cIntroduction to the Study

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c ,3ccReview of Literature

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ANALYSISANDINTERPRETATION

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SUMMARY AND CONCLUSION

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BIBLIOGRAPHY

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APPENDICES

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c LIST OF TABLES Table

TITLE

No

No 2.1. PERCENTAGE ANALYSIS

2.1.1

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LIST OF CHARTS Table

TITLE

No

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2.1. PERCENTAGE ANALYSIS 2.1.1

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INDIAN RAILWAYS SETUP AT A GLANCE: c


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1.2.2 COMPANY PROFILE

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c c c c c c c c c c c c c

CHAPTER II

ANALYSIS AND INTERPRETATION

2. DATA ANALYSIS AND INTERPRETATION 2.1 PERCENTAGE ANALYSIS TABLE 2.1.1 AGE GROUP OF THE RESPONDENTS

c c c c c c cc

/20c S3-c:'%c 3,&36c:'%c 37&46c:'%c 47&6-c:'%c T6-c:'%c /"c

c c c c c c c

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CHART 2.1.1 AGE GROUP OF THE RESPONDENTS c

0'01/20CRDc &c 36c 5,c 37c Pc ,--c

AGE PERCENTAGE




 




 





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GENDER   
 



     

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c0!8/ 1/"c98/" / 1c c 0c'0%1!01%c c

EDUCATIONAL QUALIFICATION   
 




 


  

 



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c c
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CHART 2.1.4 :0/'%c c%'0; 0c c 0c'0%1!01%c

pEARS OF SERVICE 





  



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c
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CHART 2.1.5 $1 ":c 1$0c c 0c'0%1!01%c c c

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CHART 2.1.6 /)/'010%%c/<8c;/' 8%c)0" /'0c$0/%8'0%c c 0c'2/1 %/ 1cc

AWARENESS OF WELFARE „EASURES

 

     

 

   

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c
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c  c  c  
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CHART 2.1.7

,5c ,3O4c ,,-c ,--c

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RATING OF FACILITY BENEFITS:
  
   
  
   
  
  

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1 0'010=c  c
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TABLE 2.1.8 SATISFACTION LEVEL TOWARDS MEDICAL FACILITIES PROVIDED $0! /"c

2 ":c

2 ":c / "  0%c %/ % 0!c %/ % 0!c 108'/"c ! %%/ % 0!c ! %%/ % 0!c /"c '8 10c  >c8c 3Oc 67c ,7c Oc 5c ,,-c 0'01CRDc 3566c 6-cA,c ,5c66c 747c 474c ,--c

'%c/ !c ,4c 66c 43c 5c 7c ,,-c 0'01CRDc ,,cP3c 6-c 3A-Ac 474c 656c ,--c $0!  10c ,Pc 7-c 36c 4c 5c ,,-c %8" 0!c 0'01CRDc ,747c 65c66c 33cO4c 3O3c 474c ,--c /$<8"/10c ,5c 65c 43c 6c 6c ,,-c %0'; 0c

0'01CRDc

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5Ac-Ac

3Ac-Ac

565c

565c

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CHART 2.1.8 SATISFACTION LEVEL TOWARDS MEDICAL FACILITIES PROVIDED 
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!

  

    

c INFERENCE:  c c  c c
c
c
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c

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c


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c
c,,P3cRc c c   c c
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c,747cRc c c    c c
c

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c


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cc566cRc c c   c c
c


c

TABLE 2.1.9 OVERALL SATISFACTION TOWARCS MEDICAL FACILITIES PROVIDED c c ;0'/""c c %/ % / 1c :0%c c 1c c /"c cc

c c c c

1 c '0%1!01%c A-c 3-c ,,-c

0'01/20CRDc P,cP3c ,Pc,Pc ,--c

CHART 2.1.9 OVERALL SATISFACTION TOWARDS MEDICAL FACILITIES PROVIDED

OVERALL SATISFACTION OF „EDICAL FACILITp  

 

     
       

     



!

c c INFERENCE: c  c c  c c
c
c
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c
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c
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c TABLE 2.1.10 :SATISFACTION LEVEL TOWARDS EDUCATIONAL FACILITIES

c

c

2 ":cc

2 ":c c %/ % 0!c c %/ % 0!c 108'/"c ! %%/ % 0!c ! %%/ % 0!c /"c c c

0!8/ 1cc / "  0%c '0 $<8'%0$01c  c8 1c 00c 0'01CRDc % "/'% c 0'01CRDc

c44c 4-c ,Oc ,656c

c c c c

67c 6-cA,c 6Oc 6,cP3c

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6c 565c 7c 656c

,c -A-c ,c -A-c

,,-c ,--c ,,-c ,--c

c c c c

0!8/ 1/"c c ,4c "/1c 0'01CRDc c ,,cP3c CHART 2.1.10

c c

6Oc 6,cP3c

3Pc 3656c

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3c ,P,c

,,-c ,--c

c c

c c c c c

SATISFACTION LEVEL TOWARDS EDUCATIONAL FACILITIES PROVIDED 
  

 ! !

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"!!

c

INFERENCE:

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c
c
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c

c4-cRc c c   c c 
c

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cc-A-cRc c c   c c
c


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c,656cRc c c   c c
c

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cc -A-cRc c c   c c
c


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c c,,P3cRc c c    c c
c

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cc,P,Rc c c   c  c
c




TABLE 2.1.11

OVERALL SATISFACTION TOWARDS EDUCATIONAL FACILITIES c %/ % 0!c ;0'/""c c 1 '0%1!01%c 0'01/20CRDc c c c

:0%c

c

AOc

PP,Pc

1c

c

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c

,,-c

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cc CHART 2.1.11 OVERALL SATISFACTION TOWARDS EDUCATIONAL FACILITIES c

OVERALL SATISFACTION OF EDUCATIONAL FACILITIES  

 

       

   



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c INFERENCE: c  c c  c c
c
c
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c
c c  c


c

c 
 cc,,P3Rc c c   c c c

c
c c  c


c

c TABLE 2.1.12 SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES /1001cc

2 ":c

2 ":c %/ % 0!c %/ % 0!c 108'/"c ! %%/ % 0!c ! %%/ % 0!c /"c

98/" :c c !c 0'01CRDc 98/1 :c  c !c 0'01CRDc ' 0c 0'01CRDc

,Oc ,656c

77c 7-c

,Oc ,656c

6c 565c

6c 565c

,,-c ,--c

,5c ,3O4c ,Oc ,656c

74c 6O3Oc 7-c 6566c

3Oc 3566c 37c 3475c

7c 656c 7c 656c

-c -c ,c -Ac

,,-c ,--c ,,-c ,--c

CHART 2.1.12 SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES  
 

$ 



$! 

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!

  

    

c c INFERENCE:  c c  c c
c
c
  cc c.
c c c,656cRc c c   c c
c 

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 c,656cRc c c   c c  c565cRc c  c   c c!


cc565cRc c c   c c
c


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c c c,3O4cRc c c   c c
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ccc -cRc c c   c c
c


 c c
 c c c c,656cRc c c   c  c
c

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cc-A-cRc c c   c c
c 


c c TABLE 2.1.13

OVERALL SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES c c ;0'/""c %/ % / 1c c 1 '0%1!01%c

0'01/20CRDc

:0%c

c

POc

OA-Ac

1c

c

34c

3-cA,c

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c

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c CHART 2.1.13 OVERALL SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES c

OVERALL SATISFACTION OF CANTEEN FACILITIES

 

 !  

c INFERENCE:  c c  c c
c
c
  ccOA-ARc c   c c

c
c c  c 

c

c 
 cc3-A,Rc c c   c c c

c
c c  c

c 

c TABLE 2.1.14 PERSONS AVAILING HOUSING LOANS:

/;/ " 12c 8% 12c "/1c

1 '0%1!01%c 0'01/20CRDc c

:0%c

OPc

O-cA,c

c

1c

43c

3Ac-Ac

c

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,,-c

,--c

c

CHART 2.1.14 PERSONS AVAILING HOUSING LOANS: c

AVAILING HOUSING LOAN

 

 !  

c c INFERENCE:  c c  c c
c
c
  ccO-A,Rc c c   c c

c 
c cc 3A-AcRc c c   c c c

c 
c cc

TABLE 2.1.15 %/ % / 1c)/'!%c 8% 12c / " :=c

%/ % 0!c 8% 12cc

c

:0%c

c

73c

6747c

1c /"c

c c

5Pc ,,-c

5475c ,--c

1 '0%1!01%c 0'01/20CRDc

CHART c 2.1.15

c

c

%/ % / 1c)/'!%c 8% 12c / " :=c c

SATISFACTION TOWARDS HOUSING FACILITp

 


 

!

c

INFERENCE:  c c  c c
c
c
  cc6747Rc c   c c

c
c c 
cc 

c 
 cc5475Rc c c   c c c

c
c c 
c

cc  
 

TABLE 2.1.16 '0'0/ 1c / " :c /c;/"80%c$%=c

c '0'0/ 1c / " :c c " !/:c $0%c c "8<%c c %'%c0;01%c c c /"c cc

c

1c c '0%1!01%c

0'01/20CRDc

c

O-c

74c75c

c c c c

37c ,5c

34c75c ,3O3c c

,,-c

c ,--c

CHART 2.1.16 '0'0/ 1c / " :c /c;/"80%c$%=c c

RECREATION THAT BENEFITS „OST    

 

 

"  !

c INFERENCE:  c c  c c
c
c
  cc7475cRc c c   c c 
c  cc   

 3475Rc c c   c ccc  

c  
cc,3O4cRc c c    c c c  ccc  

c  
ccc c TABLE 2.1.17 :RATING FOR INTRAMURAL FACILITIES c c

c c

c c

c c

c c

c c

c c

c c

c c

c c

c c

c c

/ "  0%c !' 1> 12c)/0'c

c ,c cccc77c

0'01/20Rc %0/ 12c /''/120$01%c

0'01/20Rc

'%c/ !c /" /10%c

3c ,7c

4c ,5c

5c 6c

6c 5c

7c ,c

Oc 3c

Pc 3c

Ac -c

c 7---c ,566c ,3O4c 566c c 6,c 46c ,,c 3c c

475c

-A,c

,P3c

,P3c

---c

3c

4c

,c

3c

,c

c 5747c 4,P3c ,---c ,P3c c ,3c ,7c 3-c 37c

,P3c

3O4c

-A,c

,P3c

-A,c

,5c

5c

6c

4c

7c

,-c c -c c ---c c 3c c ,P3c c 5c c

0'01/20Rc

c ,-A,c ,566c ,P,Pc 3475c ,3O4c 475c

566c

3O4c

656c

475c c

"/' 10%B8' 1/"%c c 6c

,3c

3-c

36c

,6c

,6c

6c

Ac

-c

5c c

0'01/20Rc

c 566c

,-A,c ,P,Pc 33O4c ,475c ,475c 566c

P,Pc

---c

475c c

% 1%c

c 6c

7c

,5c

,6c

,3c

,,c

,6c

Pc

Pc

,7c c

0'01/20Rc

c 566c

656c

,3O4c ,475c ,-A,c ,---c ,475c O3Oc

O3Oc

,566c c

" 2  12c

c 56c

,Pc

,4c

,-c

,4c

3c

6c

,c

,c

3c c

0'01/20Rc

c 5-A,c ,747c ,,P3c A-Ac

,,P3c ,P3c

566c

-A,c

-A,c

,P3c c

)/% 12c"/0c

c 6c

Oc

Oc

,3c

,Pc

,Ac

3-c

,-c

Oc

6c c

0'01/20Rc

c 566c

747c

747c

,-A,c ,747c ,O3Oc ,P,Pc A-Ac

747c

566c c

 /12 12c'$%c

c 3c

,-c

4c

6c

Ac

,-c

,Oc

3Oc

,5c

,4c c

0'01/20Rc

c ,P3c

A-Ac

3O4c

566c

P,Pc

A-Ac

,656c 3566c ,3O4c

,,P3c c

'0%c'$%c

c 4c

Oc

6c

7c

Pc

,-c

Ac

3-c

34c

,Ac c

0'01/20Rc

c 3O4c

747c

566c

656c

O3Oc

A-Ac

P,Pc

,P,Pc 3-A,c

,O3Oc c

/1001c

c 3-c

,6c

Ac

Ac

Oc

,6c

7c

5c

Ac

,7c c

0'01/20Rc

c ,P,Pc ,475c P,Pc

P,Pc

747c

,475c 656c

475c

P,Pc

,566c c

CHART 2.1.17 RATING FOR INTRAMURAL FACILITIES:

/"c ,,-c c ,--c c ,,-c c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c c ,,-c c ,--c

   
           

INFERENCE:  c
c c
c
c
  cc7-Rc c c   c c
c c!

c c 4,P3cRc c c   c c  c c 
c   ,,P3cRc c c   c c
c  c

 ,P,PRc c c   c c c c
c
c
  ,475Rc c c    c c
c c
 cBc
 ,475Rc c c   c c
c  

 ,P,PRc c c   c c  c c
c O3ORc c c   c  c
c c
  ,3O4Rc c c   c c
 c c
c cc,O3ORc c  c   c c c c c 

TABLE 2.1.18

<010 %c c0$":00c)0" /'0 c <010 %c '0/%c 0  01:c 0'01/20CRDc

$c :Bc $01/"c 0/" c 0'01/20CRDc

1'0/%0c %/1!'!c c " ; 12c 0'01/20CRDc ":/":c )/'!%c 0c )'>c

c

,c

3c

4c

5c

6c

/"c

c c c

6Pc 63O3c

4-c 3O3Oc

6c 565c

Oc 747c

,-c A-Ac

,,-c ,--c

c c c

3Ac 3747c

55c 5-c

,Ac ,O3Oc

,3c ,-A-c

7c 656c

,,-c ,--c

c c

45c 4-A-c

4Pc 4565c

35c 3,P,c

,-c A-Ac

5c 4c75c

,,-c ,--c

3Oc

44c

,5c

3,c

,6c

,,-c

35c66c c

4-c c

,3O3c c

,A-Ac c

,474c c

,--c c

c 3Pc

c 33c

c 3Oc

c 34c

c ,-c

c ,,-c

3656c c

3-c c

35c66c c

3-A-c c

A-Ac c

,--c c

c c 0'01/20CRDc c c c '$0c c c 0/" :c 'c c 0'01/20CRDc c c

CHART 2.1.18 <010 %c c0$":00c)0" /'0 c 
 

" "!"

 %!



!"  !!   & &#



    








c c c INFERENCE:  c
c c
c
c
  cc c63O4cRc c   c  c  c 

c c    c5-Rc c c   c  c
  c
cc$ c  c cc3566Rc c  c   c  c   c c 
c 

 c c,A-ARc c c   c   c  c" c c c cc c5Rc c   c  c
  cc c



TABLE 2.1.19

)0" /'0c'; !0%c$ ;/ 1=c $ ;/ 1/"c /'c

11c c '0%1!01%c

:0%c

c

O3c

7656c

1c

c

4Pc

4566c

/"c

c

,,-c

ccc,--c

0'01/20CRDc

c CHART 2.1.19 )0" /'0c'; !0%c$ ;/ 1=c c

„OTIVATIONAL FACTOR





 ! 



c INFERENCE:  c c  c c
c
c
  cc c7656Rc cc   c  cccc 

c  cc c4566Rc c   c  c
c c
ccc 

c 

TABLE 2.1.20 '09801:c c20 12c 00!=c

'09801:c c20 12c 00!c

1 c'0%1!01%c

0'01/20CRDc

 01c

3-c

,P,Pc

/% 1/"":c

O5c

7O3Oc

10;0'c

,7c

,566c

/"c

,,-c

,--c

CHART 2.1.20 '09801:c c20 12c 00!c

FREQUENCp OF GETTING FEEDBACK





  ! "" !

!

 

c

INFERENCE:  c c  c c
c
c
  cc7O3ORc c   c c 
c c c c 

c c c  c   ,P,PRc c   c c  c c c c

cc ,566cRc c c   c c  c c c c

c

TABLE 2.1.21 $!0cc c!00'$ 1 12c)0" /'0c'098 '0$01%=c

c !00'$ 1 12c '82 c <%0';/ 1c %8220% 1%c 0' '$/10c

10'; 0)c /"c c

c c 1 '0%1!01%c c 3-c c 55c c 4Oc c Ac c ,,-c

c 0'01/20CRDc ,P,Pc ccccccc5---c 4475c P,Pc ,--c

2.1.21 $!0cc c!00'$ 1 12c)0" /'0c'098 '0$01%=c

DETER„INING WELFARE REQUIRE„ENTS        

 !  ! !" !&

c

INFERENCE:  c c  c c
c
c
  cc,P,PRc c  c .
  c
c  
 cc  
 c5-Rc c  c .
  c
c  
 cc 
 cP,PRc c  c
c   
 cc
 
cc4475Rc c  c .
  c
c  
 cc   

TABLE 2.1.22 %/ % / 1c c;0'/""c)0" /'0c$0/%8'0%=c

c %/ % 0!c )  c;0'/""c )0" /'0c$0/%8'0%c :0%c 1c /"c

c c c c c

1 '0%1!01%c O3c 4Pc ,,-c

c c c CHART 2.1.22

0'01/20CRDc c 7656c c 4566c c ,--c c

c

c

c%/ % / 1c c;0'/""cc )0" /'0c$0/%8'0%c c

c

c

OVERALL SATISFACTION TOWARDS WELFARE „EASURES





 



!

c

INFERENCE:  c c  c c
c
c
  cc7656Rc c c   c c

c 
c  c  c  c 
 cc4566Rc c c   c c cc

c
c  c  c  c 
  ccccccccccccccccccccccccccccccccccccccc c

cccccccccccccccccccccccccccccccccccccccc 2.2 STATISTICAL ANALYSIS 2.2.1 WEIGHTED AVERAGE AIM: c cc c
c c c  

c 

c c
c c
c$ 
c


c Table 2.2.1.1 %

c  c c
c$ 
c


c $ 
c 


c


c 

c



c

1 c

!


c


c !


c

' 
 c  CK,Dc

3Oc

67c

,7c

Oc

5c


c
CK3Dc

,4c

66c

43c

5c

7c

$ 

 c %
CK4Dc

,Pc

7-c

36c

4c

5c

/ c  
 CK5Dc

,5c

65c

43c

6c

6c

c 'c

,c

3c

4c

5c

6c

)
C)Dc

6c

5c

4c

3c

,c

c K,c

)K,c

K3c

)K3c

K4c

)K4c

K5c

)K5c

3Oc

,46c

,4c

76c

,Pc

A-c

,5c

O-c

67c

335c

66c

33-c

7-c

35-c

65c

3,7c

,7c

5Pc

43c

A7c

36c

O6c

43c

A7c

Oc

,5c

5c

Pc

4c

7c

6c

,-c

5c

5c

7c

7c

5c

5c

6c

6c

c

N)K,L536c

c

N)K3L4A6c

c

N)K4L5,6c

c

N)K5L4AOc

c N)LC6M5M4M3M,DL,6c )0 2 0!c/;0'/20LCN)K
Dc?cCN)Dc

c )0 2 0!c/;0'/20LCN)K
Dc?cCN)Dc C)  c
L, 3 4 5GDcc ),L536?,6L3P44c )3L4A6?,6L3744c )4L5,6?,6L3O7Oc )5L4AO?,6L375Oc c $0! /"c / "  0%c

)0 2 0!c /;0'/20c

'/1>c

' 
 c c

3P44c

,c


c
c

3744c

5c

$ 

 c %
c

3O7Oc

3c

/ c 
 c

375Oc

4c

c c CONCLUSION:

c
c  cc c c c   c
cc c c 
 c c c 
 cc  cc

c c c   c
 c
 c c 
 c cc
c3P44 c 
 c 
 c c$ 

 c
c
c3O7Oc 
 c
 c cc c 
 c
c375Occ 
 c
 c c
c
c
c3744c c c c c

c AIM: c cc c
c c c  

c 

c c
c c
c0
c


c Table 2.2.1.2 %

c  c c
c0
c


c 0
c 


c


c 

c



c

1 c

!


c


c !


c

'
  c c

c

CK,Dc % 
CK3Dc 0
c  cCK4Dc

44c

67c

,6c

6c

,c

,Oc ,4c

6Oc 6Oc

3Ac 3Pc

7c ,-c

,c 3c

c c 'c

,c

3c

4c

5c

6c

)
C)Dc

6c

5c

4c

3c

,c

c K,c

)K,c

K3c

)K3c

K4c

)K4c

44c

,76c

,Oc

P6c

,4c

76c

67c

335c

6Oc

33Pc

6Oc

33Pc

,6c

56c

3Ac

POc

3Pc

P5c

6c

,-c

7c

,3c

,-c

3-c

,c

,c

,c

,c

3c

3c

c

N)K,L556c

c

N)K3L5,4c

c

N)K4L4AAc

c N)LC6M5M4M3M,DL,6c )0 2 0!c/;0'/20LCN)K
Dc?cCN)Dc C)  c
L, 3 4 5GDcc

c c )0 2 0!c/;0'/20LCN)K
Dc?cCN)Dc c ),L556?,6L3A7Occ )3L5,4?,6L3O64c )4L4AA?,6L377-c 0!8/ 1/"c / "  0%c

)0 2 0!c /;0'/20c

'/1>c

'
  c c

c

c

3A7Oc

,c

% 
c

3O64c

3c

0
c c

377-c

4c

c c CONCLUSION:

cc c  cc c c c   c c

c
c c
  c c

c 

c 
 cc c  c
 c
 c c'
  c c
c

c
c 3A7O 
 c
 c c 
c
c3O64ccc
 c
 c c0
c c
c 377-c c c

c

2.2.2 ONE WAY ANOVA AIM:c c
c c c c c

c

c c c  c c  
 c c c c c 

c 

c c c 
c cc
 cc c  

c c
c 


c TABLE 2.2.2.1 '/ 12c c / " :c<010 %c 


cc

,c

3c

4c

5c

6c

$ 
cc

6-c

4Ac

Oc

7c

Pc

0
c c 
 c

3Ac

6-c

,Ac

Oc

6c


cc

35c

3Pc

5-c

Pc

,-c

 
c

,3c

,4c

37c

3-c

4Ac

'  
cc

,4c

,5c

3Pc

44c

33c

/"c

,3Pc

,55c

,3-c

O5c

P5c

HYPOTHESIS (H0):c  c
c c
   c
cc
 cc   c c
c 


c HYPOTHESIS (H1):c  c
c
   c
cc
 cc   c c
c


c L c cc c


c c cc
 c

 c cL66-cccL36 cL6c   
c LCD3?LC66-U66-D?36c cccccccccccccccccccccccccccccccccccccccL,3 ,--c  c%%Cc c. DLc c. c cc c  
c&cCD3?c ccccccccccccccccccccccccccccccccccccccccLNK
3&CD3?c %%L6-3M4A3MO3M73MP3M3A3M6-3M,A3MO3M63M353M3P3M5-3MP3M,-3M,33M,43M373M3-3Mc ccccccccccc4A3M,43M,53M3P3M443M333c&,3,--c ccccccccL,7O-3&,3,--c

cccccccLc57-3c %%c<0)001LNCD3?c&&CD3?c ccccccccccccccccccccccccccLcC,3PDc3?6MC,55Dc3?6MC,3-Dc3?6MCO5Dc3?6MCP5Dc3?6c ccccccccccccccccccccccccccL43O7PM5,5O3M3PP-M,-A63M,5,,3c ccccccccccccccccccccccccccL,3P,-5-c&,3,--c ccccccccccccccccccccccccccLO,-5c %%c)  1LLNK
3c&ccNCD3?c cccccccccccccccccccccccLcc,7O-3&,3P,-5-c cccccccccccccccccccccccLc4PA,7c ONE ±WAY ANOVA TABLEc %8'0%c  c ;/' / 1c

%8$c c %98/'0%c

!02'00%c  c '00!$c

$0/1c%98/'0c

c <0)001c %/$"0%c

c O,-5c

c C&,Dc C6&,DL5c

c c c cccccO,-5?5L,OO7cccc ,OO7?,A56Pc C5 3-Dc L-A,3Oc L3POc

c )  1c %/$"0%c

c 4PA,7c

ccccccc cC&Dc C36&6DL3-c

c 4PA,7?3-L,A56Pc

c

c

/"c

57-3c

C&,Dc C36&,DL35cc

c

c

c

c

&
c

&'/ c C6Rc & 

Dc

/c6Rc  c c


  c c c
c3POc  c cL-A,3Oc     c c  c C-A,3ODcSc c C3PODc

 c

-c
c  cc

,c
c   c

CONCLUSION:

cc   cc  c
c c


c
   c
cc
 cc   c c
c 


cc

AIM:c c
c c c c c

c

c c c  c c  
 c c c c c 

c 

c c c 
c cc
 cc c  

c c
c 


c TABLE 2.2.2.2c<010 %c c0$":00c)0" /'0c <010 %c cccccccccccccc,c   c 6Pc



c  c c

  c 3Ac 
cBc $ c c

  c c 45c c c 

c " c 3Oc  c c  c    c 3Pc  c

c  

c c

cccccccccccc3cccc 4-c

ccccccccccccc4c 6c

ccccccccccccc5cc Oc

ccccccccccccc6ccccc ,-c

55c

,Ac

,3c

7c

4Pc

35c

,-c

5c

44c

,5c

3,c

,6c

33c

3Oc

34c

,-c

HYPOTHESIS (H0):c  c
c cc

c c c   c
c
c c  
c HYPOTHESIS (H1):c  c
c

c c c   c
c
c c  
c L c cc c


c c cc
 c

 c cL66-cccL36 cL6c   
c LCD3?LC66-U66-D?36c cccccccccccccccccccccccccccccccccccccccL,3 ,--c  c%%Cc c. DLc c. c cc c  
c&cCD3?c ccccccccccccccccccccccccccccccccccccccccLNK
3&CD3?c %%L6P3M3A3M453M3O3M3P3M4-3M553M4P3M443M333M63M,A3M353M,53M3O3MO3M,33M,-3M3,3Mc ccccccccccc343M,-3M73M53M,63M,-3c&,3,--c

ccccccccL,7465&,3,--c cccccccLc5365c %%c<0)001LNCD3?c&&CD3?c ccccccccccccccccccccccccccLcC,O7Dc3?6MC,7ODc3?6MCPADc3?6MCO4Dc3?6MC56Dc3?6c ccccccccccccccccccccccccccL7,A6M66OOPM,6P53M,-76PM5-6&,3,--c ccccccccccccccccccccccccccL,5P3P&,3,--c ccccccccccccccccccccccccccL3O3Pc %%c)  1LLNK
3c&ccNCD3?c cccccccccccccccccccccccLcc,7465&,5P3Pc cccccccccccccccccccccccLc,637c ONE ±WAY ANOVA TABLEc %8'0%c  c ;/' / 1c c <0)001c %/$"0%c c )  1c %/$"0%c /"c

%8$c c %98/'0%c c 3O3Pc c

c ,637c 5365c

!02'00%c  c '00!$c c C&,Dc C6&,DL5c ccccccc cC&Dc C36&6DL3-c C&,Dc C36&,DL35cc

$0/1c%98/'0c

c ccccc3O3P?5Lc7P3c c ,637?3-LO74c c

&
c

c 7P3?O74c LPA4c c

&'/ c C6Rc & 

Dc c C5 3-Dc L3POc c

c

c

/c6Rc  c c


  c c c
c3POc  c cLPA4c     c c  c CPA4DcTc c C3PODc

 c

-c
c   cc

,c
c  c

CONCLUSION:

cc   cc  c
c

c c c   c
c
c c  
c

c c c c c c c c c c

ccccccccccccccccccCHAPTER III cccccccccccccccccccccccccccccccc

SUMMARY AND

CONCLUSION c c c c c

c c c

3.1 FINDINGS OF THE STUDY ,Dc c c  c c -Rc c    c   c  c  c c 3-c  c 36c Rc c    cccc   c  c 3,&36c   5,Rc c    c   c  c 37&46c   37Rc c  c    c   c cc47&6-c ccPRc c c   c  c c  c6-c c c 3D7ORc  c$ c  

ccc44Rc  c  c  

c c 4Dc 7-Rc c    c c
c  c   c c ! 

?!
  46Rc c    c c
c  c   c c c c6Rc c   cc
c c  c c c 5Dc33Rc c   c c,&6c c  
 c4ARc c   c c7&,-c c  
 c 4-Rc c   c c,,&3-cc  
 cARc c   c c  cc  
 c 6Dc,656Rc c   c c
c
  c,----&3----?  c4475Rc c   c c 
c
  c3---,&4----?  c4P,PRc c   c c
c
  c4---,& 5----?  c,3O4Rc c   c c
c
  c5---,&6----? cc-Rc c    c
c
  c  c6----? c 7DcO3O4Rc  c c c
c  c  c 
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