Option-11c Installation & s Etup

NORTEL OPTION-11C INSTALLATION & SETUP

Revision History Rev

Date

Description

A

26 Sep 2002

First Draft

B

01 Nov 2002

First Issue Issu e

0

08 Oct 2003

Issued with field feedback incorporated

1

15 Dec 2005

Generic

Option-11c Installation & Setup

Table of Contents 1

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Intro Int roduc ductio tion.................... n.................................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ........................4 ..........4 1.1 Purpos Pur pose e & Scope....................... Sco pe..................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ..............4 4 1.2 Genera Gen erall Inform Inf ormati ation on ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ...................4 .....4 Planni Pla nning ng & Engine Eng ineeri ering ng ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ........................5 ..........5 2.1 CO Trunks Tru nks and Lines ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................5 ...5 2.1.1 Small Sma ll Office Off ices.................... s.................................. ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ...................5 .....5 2.1.2 Larger Larg er Offices Offic es ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ........................5 ..........5 2.2 Card Car d Types Typ es ............................ .......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ...................5 .....5 2.3 Rule Ru les s of Thum Th umb...................... b..................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................6 ...6 2.3.1 Trunk Tru nks s and Blockin Blo cking........................ g...................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................6 ...6 2.3.2 Heatt Load ........................... Hea .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................6 ...6 2.3.3 UPS Sizing Siz ing ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ..............6 6 Befor Bef ore e You Begin................. Be gin............................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................7 ...7 3.1 Card Slot Assign Ass ignment ments s ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ..............7 7 3.2 Site Sit e Docum Doc ument entatio ation......... n....................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ........................7 ..........7 Physic Phy sical al Install Ins tallatio ation n ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................8 ...8 4.1 Enviro Env ironme nmenta ntall Guide Gui de ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................8 ...8 4.2 Mounti Mou nting ng ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ........................8 ..........8 4.3 Ground Gro unding ing............. ............................ ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ......................8 .......8 4.4 Lightning & Surge Suppression.............................................................................................................................................9 4.5 Card Car d Instal Ins tallat lation.................. ion................................ ............................ ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ......................9 .......9 4.6 Power Pow er Con Connec nectio tion.................. n................................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ .................9 ...9 4.7 Interf Int erface ace Con Connec nectio tion....... n..................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 10 Initia Ini tiall System Sys tem Setup............... Se tup.............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........11 11 5.1 Gener Gen eral al ........................... ......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........11 11 5.2 Powe Po wer-u r-up p Procedu Proc edure re – New System Sys tems s ............................ ........................................... ............................. ............................ ............................. ............................. ............................ ............................ ..............11 11 5.3 User Inte Interfac rface e Basics Bas ics ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............14 14 System Sys tem Con Config figura uratio tion..... n.................... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 15 6.1 Digita Dig itall Data Da ta Block.......................... Blo ck......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 15 6.2 Configur Conf iguratio ation n Record Rec ord ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............16 16 6.2.1 Gene Ge nera ral................... l.................................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........16 16 6.2.2 Midnigh Mid nightt Rou Routine tine and Multi -User -Us er ............................. ........................................... ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 17 6.2.3 Add DTI/PR DTI /PRII Card Car d ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............17 17 6.2.4 Add the d -Chan -Ch anne nel................... l.................................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 18 6.3 Custom Cus tomer er Dat Data a Block......................... Blo ck........................................ ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 19 6.3.1 NET_Dat NET _Data.................. a................................ ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........19 19 6.3.2 RDR_Da RDR _Data ta.............. ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........20 20 6.4 Electr Ele ctroni onic c Switch Switc h Network Netwo rk ............................ ........................................... ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 21 6.4.1 Load Loa d 86 ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 21 6.4.2 Load Loa d 87 ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 22 6.4.3 NCOS Info ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........24 24 6.5 Digital Digi tal Manip M anipulat ulation ion Table T ables s ........................... .......................................... ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 25 6.6 Route Rou te Dat Data a Block............. Blo ck........................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 26 6.6.1 Digita Dig itall CO Trunk Trun k (COT, (COT , PRI w/DID) w/D ID) ............................. ........................................... ............................ ............................. ............................. ............................ ............................. .......................... ...........26 26 6.6.2 Analog Ana log CO Trunk Tru nk ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............28 28 6.6.3 Analog Ana log DID Trunk............ Tru nk.......................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 30 6.6.4 Digital Dig ital Tie Trunk, Tru nk, (PRI)........................ (PR I)....................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........32 32 6.6.5 Digita Dig itall Tie Trunk, Trun k, (T1 or DTI) DTI ) ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........34 34 6.6.6 Analog Ana log Tie Trunk......................... Tru nk....................................... ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 36 6.7 Voice Voi ce Trunks Tru nks ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............38 38 6.7.1 Digita Dig itall CO Trunk Trun k (COT PRI P RI w/DID) w/D ID) ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................ ..............38 38 6.7.2 Analog Ana log CO Trunk Tru nk ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............39 39 6.7.3 Analog Ana log DID Trunk............ Tru nk.......................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 40 6.7.4 Digital Dig ital Tie Trunk, Tru nk, (PRI)........................ (PR I)....................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........41 41 6.7.5 Digita Dig itall Tie Trunk, Trun k, (T1 or DTI) DTI ) ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........42 42 6.7.6 Analog Ana log Tie T ie Trunk Tr unk (4-Wir ( 4-Wire e E&M).............. E&M) ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 43 6.8 Route Rou te List Lis t Block.................... Bl ock.................................. ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 44 6.8.1 Loca Lo call Call.............. Ca ll............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............44 44 6.8.2 Long Lo ng-Distan -Distance ce Call............... Call ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........45 45 6.8.3 911 91 1 Call....... Cal l...................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........46 46

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6.8.4 Netwo Ne twork rk Call....... Cal l..................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 47 6.9 Network Netw ork Transl Tra nslatio ation n Tables Table s ............................. ........................................... ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 48 6.9.1 AC1 (for 9 +) ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........48 48 6.9.2 AC2 (for 8 +) ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........50 50 6.10 Building Buil ding Telephon Tele phones es ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............53 53 6.10.1 Analog Ana log:: Modem Mod em or Fax..................... Fa x................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........53 53 6.10.2 Analog Ana log:: Basic Bas ic Voice Voi ce Phone Pho ne (with (wi th Voice Voi ce Mail.................... Mai l.................................. ............................ ............................. ............................. ............................ ............................. ................... .... 54 6.10.3 Digita Dig ital:l: 261 2616 6 Teleph Tel ephone one.............. ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 55 6.10.4 Digita Dig ital:l: 200 2008 8 Teleph Tel ephone one.............. ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 57 6.10.5 Copying Copy ing Telephon Tele phones es ............................ ........................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........58 58 7 Teleph Tel ephone one Install Inst allati ation on and Con Connec nectio tion...... n..................... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 60 7.1 Digital........................ Digi tal...................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 60 7.1.1 2616 261 6 Key Ke y Layout Lay out ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 60 7.1.2 Add-on Add- on-Mo -Modul dule..................... e................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........60 60 7.1.3 Other Othe r Digital Dig ital Phones Pho nes ........................... .......................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........60 60 7.2 Analog Ana log ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........61 61 7.3 Jack Jac k Wiring Wir ing.............. ............................ ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 61 8 Mainte Mai ntenan nance ce & Operat Ope ration................. ion................................ ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............62 62 8.1 MAC.............. MAC ............................ ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............62 62 8.1.1 Move............ Move ........................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........62 62 8.1.2 Add ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........62 62 8.1.3 Chang Ch ange e ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 62 8.2 Call Cal l Deta D etailil Record Rec ording ing............. ............................ ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............63 63 8.3 Histor His tory y ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........63 63 8.4 Diagnost Diag nostic ic Tools Tool s ............................ ........................................... ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 63 8.5 Final Fin al Documen Docu mentat tation ions s and ComNet Com Net............... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 63 9 Engineer Engi neering ing Note Notes s ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 64 9.1 Field Fie ld Safety................ Saf ety.............................. ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............64 64 9.2 Docume Doc umenta ntation tion & Resourc Res ources es ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............64 64 9.2.1 Nortel Nor tel Technic Tech nical al Publicat Publi cations ions ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........64 64 9.2.2 Other Othe r Info Informa rmation tion ............................. ........................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............64 64 9.3 Common Com mon Tasks Tas ks & Function Funct ions s ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............65 65 9.4 Serial Ser ial Conn C onnec ectio tions ns to the PAB X................................... X................................................. ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 65 9.5 Xyplex Xyp lex Settin Set tings gs ............................ .......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ....................... .........66 66 9.6 ProComm Pro Comm Settings Sett ings ........................... ......................................... ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 66 9.7 Backup, Bac kup, Restor Re store, e, and Archiv Ar chive e ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............66 66 9.7.1 Back Ba ckup up............. ............................ ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 66 9.7.2 Resto Re store re ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 67 9.7.3 Archive ............................ .......................................... ............................ ............................. ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 68 9.8 Brief Bri ef Histor His tory y of the Optio Op tion-1 n-11 1 ............................ .......................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............73 73 9.9 Conversi Conv ersion on Factors Fact ors ............................ ........................................... ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 73 10 Summar Sum mary................... y................................. ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........74 74 11 Append App endix-A: ix-A: Con Config figura uratio tion n Flow Flo w Cha Chart........... rt......................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........75 75 12 Append App endix-B: ix-B: Switch Swit ch Listings Listing s ............................. ........................................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. .......................... ...........76 76 12.1 Configur Conf iguratio ation n Record Rec ord ............................ .......................................... ............................ ............................. ............................. ............................ ............................. ............................. ............................ ............................ ..............76 76 12.2 Custom Cus tomer er Dat Data a Block......................... Blo ck........................................ ............................. ............................ ............................. ............................. ............................ ............................ ............................. ............................. ................ .. 77 12.3 Electr Ele ctroni onic c Switch Switc h Network Netwo rk ............................ ........................................... ............................. ............................ ............................ ............................. ............................. ............................ ............................. ................... .... 79 12.4 Route Rou te Dat Data a Block............. Blo ck........................... ............................. ............................. ............................ ............................. ............................. ............................ ............................. ............................. ............................ ..................... ....... 80 13 Append App endix-C: ix-C: Def Defini initio tions ns of Terms Ter ms & Acron Ac ronym yms s ........................... ......................................... ............................. ............................. ............................ ............................. ............................. ....................... .........81 81

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1 1.1

Introduction Purpose & Scope

This document provides a guideline for the installation and the configuration a Nortel Meridian Option11c PABX for use in EPC locations. It presents a generic process that must be modified for each site, and it should be considered a guide rather than a specification. specification. This Guideline is not intended to replace, but to supplement Nortel documentation and to provide EPC preferences. The intended audience is EPC Department Technicians and Engineers. This document is concerned with basic installation only. It does not address advanced advanced NARS features and it does not address Voice Mail. With these exceptions, it does address the standard needs of the average small to medium sized EPC office.

1.2

General Information

The Option-11c is a telephone PABX manufactured manufactured by Northern Telecom®, (Nortel®). (Nortel®). It is the low end of the Meridian 1® family of modular Switches and is the EPC standard PABX for small1 to medium sized offices. The Switch uses a main cabinet and optional expansion cabinets to provide up to 700 lines. Depending upon the business business application, EPC uses the Option-11c for office sizes ranging from a 10-person to offices with 50 or more2 lines. This document is also applicable to the Option-11c “Mini”. The “Mini” version version of the switch switch should be considered considered as an option for an office where a single cabinet will suffice and no growth is anticipated. Note:

It is important to note that the procedures, the sequence, and the information contained in this document represent only one way to set up a switch. This document will be updated periodically based on input from field personnel and other bodies of knowledge. In other words, words, this document document will evolve evolve until the Department feels it represents the best way to set up a switch for EPC.3

Caution:

Although portions of this document are applicable to installations outside the U.S., the variations from country to country cannot be addressed in detail.

The Option-11c should not be installed or configured configured by inexperienced personnel. This document is not a substitute for experience and training. For the purposes of this document, the terms PABX, PBX, and Switch are interchangeable. Appendix-B Appendix-B provides copies of printed output from real Option-11c switches. These can be used in debugging to compare configurations. Telecommunications Telecommuni cations is i s a field not lacking in the prolific use of acronyms and “buzz words”. AppendixC contains a glossary of telecom terms. 4

1

The Norstar® key system is normally used in offices with fewer than ten people.

2

150 in some cases. Note: for offices with more than 100 people, an Option 61c should be seriously considered.

3

This document belongs to those who use it. If you don’t like it – give us input.

4

for those who are not fully buzz-word compliant.

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2

Planning & Engineering

2.1

CO Trunks and Lines

2.1.1

Small Offices

For small offices, analog CO lines are normally used. These are individual lines each having a fixed fixed telephone number. These are incoming/outgoing type lines and are often called “1FB’s”. “1FB’s”. Except for the tariff, these are similar similar to a normal residential line, (1FR). (1FR). This type of line is easily added in most locations. Some Telco’s Telco ’s offer DID service on a group of CO lines making these lines a trunk. consideration for small offices that may need DID service.

This is a

Caution:

1FB lines should always be ordered as “ground-start”. Loop start should not be used.

Note:

If DID service is not available then a Key System may be more appropriate for the location.

2.1.2

Larger Offices

In larger offices trunks trunks are normally used. A trunk can be a grouping of individual analog lines or the individual lines can be provided through digital service. service. A common digital trunk offering is a PRI. With this offering there is usually usually a block of 100 telephone numbers but this varies by location and Telco. A PRI is a modified T1 with 23 lines and a data channel, channel, (d-Ch). The d-Ch is used to provide features such as Caller ID. A PRI will send any DID block number to the prescribed prescribed internal telephone using any available channel. When a PRI is used, it should not be the only connection connection to the Telco. A Telco problem or a local equipment problem could leave an office “dead in the water”. Always get some CO lines also. These will provide outgoing service in case of a PRI failure and they will also provide overflow outgoing service if all 23 PRI channels are temporarily in use. Additionally, it is desirable to have at least two CO lines that do not connect to the PBX at all. One of these lines should be connected connected to the Router or to The Xyplex in order to access access equipment. The other line can used in case of PBX failure, (unless the site is comfortable com fortable with cellular cel lular coverage in the case case of a telephone service outage). It should be located in a central or key location such as reception or a foreman’s office.

2.2

Card Types

The following table contains information on the most commonly used cards.

5

DTI/PRI

TMDI Package (Digital Trunk): Terminates T1 or PRI Clock Controller5

NTSF6800 NTAK20AD

UTC

Universal Trunk Card: Terminates 2 and 4-wire external external Analog lines

NT8D14BB

Digital Line

Terminates Nortel standard digital telephones

NT8D02GA NT8D02GA

Analog Line

Terminates standard analog telephones, modems, and fax machines.

NT8D09BA

Mounts Mounts on DTI/PRI DTI/PRI card – does not take a slot.

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2.3 2.3.1

Rules of Thumb Trunks and Blocking

Generally speaking, one trunk line or channel will service three people6 with a very low probability of blocking, (depending upon the service). In other words, one PRI will handle handle a typical typical office of 50 to 70 people. In this example, if growth was anticipated, it would be best to leave a slot for a second PRI card and to reserve another block of 100 numbers. Blocks of numbers can be reserved at a discounted rate.

2.3.2

Heat Load

For switch rooms or switch rooms combined with server rooms, it is always best to coordinate actual heat load with an HVAC HVAC specialist. Actual heat load is often difficult to obtain obtain during initial design. design. When heat load is requested by HVAC design personnel and you are not ready, the following rule of thumb has served well in the past. 30 W / SqFt of the total panel front surface area 7.

2.3.3

UPS Sizing

UPS vendors recommend that you add up the name-plate power ratings on all equipment that will be UPS attached. This is safe but very costly. There is little to no correlation between name-plate name-plate power values and actual consumption. Name-plate values are used for sizing wire and breakers in accordance with the NEC; they were never intended for use in UPS sizing. The actual loads for typical telecom and computer equipment can be a small fraction of their nameplate values. Here are some measured values. Equipment Equipment

Name-Plate kVA

Operating kVA

Cisco 3524

0.115

0.09

Cisco 2505

0.138

0.03

Cisco 3810 w/3 FX

0.115

0.02

Cisco PIX

0.46

0.08

Compaq DeskPro, Pentium

0.575

0.04

Monitor, standard 19 inch multisync

0.23

0.09

Monitor, flat screen, 18 inch

0.23

0.06

Cisco 5505 w/3 24-port 10/100 cards

0.92

0.40

There are no easy answers answers here. If you have plenty of money, use name-plate values. If not, not, make your own measurements or use good judgment. Always play it safe. For a typical small office with a single cabinet Option-11c, a router, and an Ethernet switch, a 1.5 kVA UPS should be fine.

6

This does not apply to all business unit applications.

7

Heat Losses From Electrical Equipment in Generating Stations by I.M Rubin, IEEE Transactions on Power Apparatus and Systems, Vol. PAS-98, No. 4, July/Aug 1979.

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3

Before You B egin

3.1

Card Slot Assignments

In order to prepare documentation – cards must be assigned to slots. Plan the System and then get your documentation in order. Starting in the first cabinet and starting at the left side: •

DTI/PRI Card(s)

•

Universal Trunk Card(s)

•

Digital Line Card(s)

•

Analog Line Card(s)

•

Voice Mail

If more than one cabinet is required, Digital and Analog line cards should be spread between the cabinets.

3.2

Site Documentation

It is essential to have complete documentation end-to-end from the incoming trunks all the way to each and every every jack and telephone set. This documentation documentation function should should have been done by Engineering, but if it has not, it mu must st be done before starting. Site documentation is invaluable in saving time and frustration. frustration. As a minimum, mini mum, it must contain: •

All CO lines identified by telephone number and pair with termination points identified by list and/or sketch

•

All CO trunks identified by circuit number and telephone number block with termination point identified by list and/or sketch

•

All Jacks Numbers associated with the TN complete with any interim terminations

•

Room Numbers

•

User Names

Figure 3-1: Documentation Example Room Number

Jack No.

Name

Entrance Entra nce

n/a

6002 6005

Digital

Analog

TN

DN

CP*

TN

DN

Elevator Lobby

16 01

7401

No

08 00

6800

6-045

Future

16 02

7421

Yes

09 00

6801

6-107

Future

16 03

7422

Yes

06 01

6802

16 04

7423

No

06 02

6803

6-108 6004

6-046

James Dobson

16 06

7425

Yes

06 03

6804

6006

6-047

Philip Loudon

16 07

7427 7427

Yes

06 04

6805 6805

6008

6-049

Kevin Wright

16 08

7428

Yes

06 05

6806

Information

2616 Removed

* Call Pilot or optionally, Meridian Mail

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4 4.1

Physical Installation Environmental Guide

The Option-11c system is designed to operate in an office environment with a nominal temperature of 70° F and 10% to 95% relative humidity, humidity, non-condensing. The location must not be subjected to constant vibration. All System equipment must be located at least 12 feet from sources of electrostatic, electromagnetic, or radio frequency interference. This includes transformers and power service panels. The System location must be cooled or well ventilated with cool air. Each cabinet can produce up to 500 Watts of heat, (or 1700 BTU).

4.2

Mounting

It is recommended that the unit be mounted on a wall covered covered with ¾ inch plyw plywood. ood. Cabinets may be mounted side-by-side side -by-side or one over over the other. other. Refer to the Nortel Nortel Planning and and Installation Installation Guide and to Engineering Department sketches for mounting dimensions. Tip:

Avoid the use of particle board in lieu of plywood.

4.3 Grounding The Nortel Planning and Installation Installation Guide has a Chapter on grounding. grounding. Proper grounding must must take place before power-up. This is not optional. Nortel has recently changed its grounding specifications. specifications. The following summarizes their recommendation. 1. For cabinets powered by the same electrical service service panel, connect each cabinet to a ground bar and connect the ground bar to the electrical service service panel ground. Use 6AWG insulated wire. 2. For cabinets powered by different electrical service panels, (in a similar manner as above), cabinets must be grounded to the electrical service panel that feeds it. This Nortel procedure is in direct di rect conflict conf lict with industry standards for Telecommunications Grounding and with good engineering engineering practice. It does follow the NEC NEC for electrical safety safety but following NEC does not provide a telecom ground because it places equipment cabinets at different electrical potentials 8. Additionally, the electrical ground ground is normally normally at a different different potential than than the incoming telecom ground. A single point grounding system that connects the cabinets, the electrical feeds, and the Telco’s ground is a requirement. Grounding for a telecom installation includes LAN/WAN equipment equipment as well. In summary, summary, all telecommunications equipment shall be grounded in accordance with the applicable provisions of EIA/TIA-607, Commercial Building Grounding and Bonding Requirements for Telecommunications.

8

EIA/TIA 222 States: Compliance with the NEC “does not imply imply that adequate grounding will be provided to ensure continued performance of electronic equipment and systems without mutual interference; or that a quiet ground structure will be provided to allow equipment to be isolated from external interference, either conducted or radiated”.

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4.4

Lightning & Surge Suppression

Incoming copper trunks and CO lines must be protected so as not to conduct surges into telecom equipment. Use protectors on incoming lines where where they have not been provided for by the Telco and connect all protectors to your single-point grounding system.

ITW Lynx protectors for analog CO lines (top), and T1/PRI (bottom)

Note:

Caution:

4.5

ITW Lynx part numbers:

Analog CO line: T1/ISDN line:

UP2S-235 UP2H-235

66-block 66-block 66-bl ock

Reliable

Analog CO line:

S3ABF

5-pin male base

The Lynx protectors are for use with a 66-block. Some Telco’s provide provide service at the demarc on 110, Bix, or other style blocks. Be sure and coordinate this with the Telco and purchase protectors accordingly. It is important to use solid state protectors such as those specified above. Avoid the use of gas or carbon protectors.

Card Installation

Install all cards in accordance with the plan developed for your documentation and be sure to use the anti-static wrist strap provided with the system. Notes:

Digital and Analog line cards can be removed or inserted while the system is powered up. Refer to Nortel documentation for other card types. A card slot may be programmed for Universal Trunk, Digital, or Analog even if the card is missing. This is helpful if a card is bad or if one or more cards cards has simply not made it to the sight before programming needs to start.

4.6

Power Connection

The Option-11c is normally powered from a floor flo or or rack-mount rack-mount UPS. Option-11c Cabinet power supplies should be plugged into power strips that have cable “clamps” that provide protection from inadvertent disconnection. d isconnection. The power power strip should be supplied without a switch or have a protective cover over the switch. Since some UPS units provide isolated power, it is important to ground ground the power strip to your single point ground system. UPS size requirements requ irements vary greatly, grea tly, but b ut for for a single cabinet Option-11 system along with minimal Cisco equipment and a terminal server, a 1.5 kW UPS is normally adequate. UPS sizing can be

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tricky. When sizing is an issue, be wary of vendor sizing programs and the use of nameplate electrical characteristics unless money is no object.

4.7

Interface Connection

The Option-11c comes standard with several TTY ports but a serial cable assembly is required to provide a user interface. Be sure to purchase the “octopus” style cable; it has 4-ports. 4-ports. Each port on the serial cable assembly is terminated in a standard RS-232, DB-25 connector. This connector connector is “modem ready”. To connect to a laptop, desktop, desktop, or to a terminal server, server, a null-modem adapter is required. Ideally, the Option-11c should have several permanent interface connections. •

Modem connected to an outside telephone line (1FB)

•

Desktop computer or terminal in the Switch Room

•

Terminal Server

Caution:

It is an EPC policy to have a two-password interface to equipment if the equipment is accessible to a PSTN. For this reason, the Modem must be a password type such as a Motorola UDS v.3400 or v.3600.

Note:

The Cisco serial cable assembly works well for connections to a computer or to a terminal server.

The use of a desktop PC9 as a dedicated terminal and permanently installed in the switch room is very advantageous. This PC should should be connected to the local LAN and the serial serial ports should be left connected to the PBX and to other key equipment. In the absence of Communications Personnel, Personnel, non-technical site personnel can be “talked through” a procedure. Tip:

Leave icons on the desktop for HyperTerminal connections to the PBX and to other key equipment. Also, install VNC10 Server service on the PC so the PC can be remotely accessed from anywhere in the EP network. This allows the ability to remotely do a data data backup that cannot be done via a telnet/Xyplex session.

9

This can be an older machine.

10

http://www.uk.research.att.com/vnc/download.html

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5

Initial System Setup

5.1 General Because of configuration dependencies, there is a required sequence for the programming of a Switch. Appendix-A depicts these dependencies and provides a sequence sequence for configuration. This Section will follow that sequence.

5.2

Power-up Procedure – New Systems

Each system comes with Key Codes. These codes will be required during power-up. Also, if any additional software packages have been purchased, you should know about them at this time and have them ready for installation. When the Switch is powered up the first time, it initiates several internal tests, procedures, patch loads, and an OS restart. It will eventually stop with a menu. This menu will present four (4) choices. The following dialog is presented in several fonts for clarity. Italics represent Switch menus, prompts, and information. Responses and comments are in plain text. There will be a lot of information scroll by on the screen. screen. The following information shows interactive points in the process. Main Cabinet Software Installation Main Menu 1. New Install or Option 11/11E 11/11E Upgrade - From Software DaughterBoard 2. System Upgrade 3. Utilities 4. New System Installation - From Software Delivery Card [q]uit, [h]elp or [?], - redisplay

Enter Selection “1 “1” for a new installation Select Feature Set You Wish to Enable : 1. General Business (ntsk11cq) 2. Enhanced Business (ntsk11dq) 3. Enterprise Business (ntsk11eq) 4. NAS/VNS (ntsk11fq) [q]uit, [p]revious, [m]ain menu, [h]elp or [?], - redisplay

Enter Selection “3 “3” for Enterprise Business, (this is the EPC standard). If Enterprise Business was not purchased, make the appropriate selection; for example, "2 "2" for Enhanced Business. Feature Set Selection : Enterprise Business Do you wish to add packages? (y/n/[a]bort):

The answer to this will be “N “No” unless additional software Packages were purchased with the Switch so confirm before proceeding. Note that if "No" "No" is selected, selected, you will not not be able so see a listing of packages supplied with the switch. switch. If you wish to see the the package listing, answer "Yes" "Yes" even if you don't have any additional packages.

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Select Database to Install : 1. Pre-Configured database - Enterprise Business 2. Basic Configuration (Release 22) 3. CCBR Restore File 4. Option 11/11E Software Cartridge [q]uit, [p]revious, [m]ain menu, [h]elp or [?], - redisplay

Enter Selection “1 “1” for Pre-configuration Database Do you wish to change any ISM parameters? (y/n/[a]bort):

Note: Answer “Y “Yes” if any of the following settings needs to be changed. Enter new ISM parameters, to leave unchanged : TNS ( 100) ACDN ( 300) AST ( 100) LTID ( 100) RAN CON ( 12) RAN RTE ( 2500) MUS CON ( 100) BRAND ( 0) ACD AGENTS ( 300) ANALOGUE TELEPHONES ( 2500) ATTENDANT CONSOLES ( 2500) BRI DSL ( 100) CLASS TELEPHONES ( 2500) DATA PORTS ( 2500) DIGITAL TELEPHONES ( 2500) INTERNET TELEPHONES ( 0) PHANTOM PORTS ( 2500) WIRELESS TELEPHONES ( 2500) ITG ISDN TRUNKS ( 2500) TRADITIONAL TRUNKS ( 2500) TMDI D-CHANNELS ( 0) SURVIVABILITY ( 0) Security ID : 10166249 Current AUX ID : 10166249

Do you wish to change the AUX ID? (y/n/[a]bort): N New AUX ID :

10166249

Select M3900 Language Set: 1-6 4) North American Enter 4 Is this correct? Enter Y

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At this point you will see summary information and you will be asked to confirm it. New Installation Information Summary : Security ID : 10166249 Aux ID : 10166249 Cabinet Type : MAIN Feature Set : Enterprise Business (ntsk11eq) Additional Pkgs : none Database : Pre-Configured database - Enterprise Business OLD NEW S/W Release : 2530 2530 ISM Parameters TNS : 32767 100 ACDN : 32767 300 AST : 32767 100 LTID : 64 100 RAN CON : 32767 12 RAN RTE : 32767 2500 MUS CON : 32767 100 BRAND : 0 0 ACD AGENTS : 32767 300 ANALOGUE TELEPHONES : 32767 2500 ATTENDANT CONSOLES : 32767 2500 BRI DSL : 64 100 CLASS TELEPHONES : 32767 2500 DATA PORTS : 32767 2500 DIGITAL TELEPHONES : 32767 2500 INTERNET TELEPHONES : 32767 0 PHANTOM PORTS : 32767 2500 WIRELESS TELEPHONES : 32767 2500 ITG ISDN TRUNKS : 32767 2500 TRADITIONAL TRUNKS : 32767 2500 TMDI D-CHANNELS : 0 0 SURVIVABILITY : 0 0

This is a good point to stop and make sure sure the ISM options shown above are correct. correct. Use the NTP's or check with Engineering if you have any questions on these settings for your location. Is this correct? (y/n/[a]bort) : Y Enter Key 1 Key 2 Key 3

new keycodes: : XXXXXXXX : XXXXXXXX : XXXXXXXX

(8 Digit numbers)

Keycode validation successful.

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*** WARNING *** A system restart will be invoked as part of the software installation process

Are you sure you wish to perform the upgrade? (y/n/[a]bort): Y Upgrade was completed successfully Rebooting....

After the reboot, the Switch will execute a “Daily Routine. When it completes, the Switch should is ready for a Log On and Configuration.

5.3

User Interface Basics

Log In:

type “logi” . You will be prompted for a password. Enter "0000 "0000". ".

Programming or configuration is done by accessing “Overlays”. Overlays have specific functions in the configuration process. process. They must be loaded one at a time and must be exited before loading another. The terms Load and Overlay are essentially synonymous. The term Load is most common and it abbreviated abbreviated “LD”. To Load an Overlay, type “LD” “LD” and the Overlay number. For example: “LD 11” . Once you have loaded and Overlay, Overlay, you will typically typically see a “Req” prompt. prompt. The Overlay is “Requesting” input. The use of the asterisk key, ( * ) or , provides for navigation. The single asterisk, asterisk, ( * ), will repeat the current prompt. The double asterisk, ( ** ), will return to the “Req” prompt. prompt. The quadruple asterisk, ( **** ), will exit the current Overlay. Also, the command command “END” will will usually exit an Overlay. Log Out:

exit any Overlay with the 4-asterisk command and type “logo” .

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6

System Configuration

6.1

Digital Data Block

Load 73 is used to configure the DDB. The DDB is used to configure configure Digital service for the Switch. It provisions the Switch for a Digital Trunking Interface, (DTI), or a Primary Rate Interface (PRI). The DDB is also used to identify the T1 clocking and to setup alarm thresholds for the T1 circuit. Caution:

If there is no PRI or DTI interface card in the Switch, the DDB should not be configured. Move to the next System Configuration step. step.

Prompt

Respon Res ponse se

Range

REQ

NEW NE W

CHG, END, NEW, OUT, PRT

TYPE

DDB DD B

CEQP

YES YE S

CLKN

#

Default Defa ult

Comment

NO

Clock controller equipment exists.

1-9

Card slot number in the Option-11c where the Clock Clock Controller res ides. Note: The Clock Controller is mounted on the PRI/DTI card.

PREF

#

1-9

1-9 or

TRSH

0

0-15

RALM

1-128

3

Remote (yellow) Alarm clear threshold

BIPC

1-128

2

Bipolar Violation count threshold

LFAC

1-128

3

Loss of Frame alignment counter

BIPV

1-4 & 1-4

3&2

Bipolar Violation maintenance and out-ofout-ofservice thresholds. thresholds. Note: to change this setting from the default, two number would be entered with a separating space followed by .

SRTK

1-24 & 1-3600

5 & 30

Slip rate tracking mode maintena nce.

SRNT

1-1024 & 1-10 24

15 & 3

Slip rate non-tracking

LFAL

1-1024

17

Loss of Frame alignment maintenance and out-of-service thresholds.

AUTO

YES, NO

NO

Automatic recovery recover y for frame slippage.

SRAR

YES, NO

NO

Slip Rate Automatic Autom atic Recovery

SRGT

1-127

15

Slip Rate Guard Time in minutes

SRIM

1-127

1

Slip Rate Improvement Monitoring time in minutes.

SRMM

1-127

2

Slip Rate Maintenance Maximum.

ICS

0-159

SREF

MEM AVAIL: (U/P): 1239632 DISK RECS AVAIL: 448 REQ

DG-Option11c-1.doc

USED U P: 85833 50790

Primary Reference Source card for clock controller. Note: The response must be the same as for CLKN above. free run

Secondary Reference (if existing). Threshold. Creates Threshold # “zero” for configuration.

Multi-purpos Multi-purpose e serial data link code selection. TOT: 1376255

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6.2

Configuration Configuration Record

Load 17 is used to configure the CFN. CFN. Load 22 is used for printing. In the configuration, you will need to make a few parameter changes, and, if you are are installing a DTI/PRI card in one one of the card slots, slots, you will need to identify identify the card. If the DTI/PRI is for a PRI, you will also program a d-Channel.

6.2.1

General

Prompt

Respon Res ponse se

REQ

CHG CH G

TYPE

PARM

LPIB

HPIB

400B

NCR

MGCR

CSQI

Range

Default Defa ult

Comment

Accept the default setting

Caution:

This number of call registers is ok for small offices but must be increas ed for larger larger offices.

Caution:

Change this num ber if the NCR value is changed. This entry should be about ¼ of the NCR entry.

CSQO

Caution:

Change this num ber if the NCR value is changed. This entry should be about ¼ of the NCR entry.

TUBO

CFWS

PCML

ALRM

ERRM

DTRB

TMRK

FCDR

PCDR

TPO

TSO

CLID

YES YE S

DUR5

MLDN

MARP

YES YE S

FRPT

DCUS

DG-Option11c-1.doc

50

Calling Line ID Number for the CDR

Multiple Appearance Redirection Prime. This assigns the DN to the TN features.

Page 16 of 16


Prompt

Respon Res ponse se

MSCL

####

Range

Default Defa ult

Comment Number of Speed Call Lists. Example: If your DID Block started at 6700 and contained 100 numbers, you would enter 6800 numbers. This would allow you to match the SCL number to the DN.

OUT OUT

6.2.2

Hit Return until you reach the REQ prompt.

Midnight Midni ght Routine and Multi-User

Prompt

Respon Res ponse se

REQ

CHG CH G

TYPE

OVLY

SID SID

BKGD

PBXH

TODR

DROL

43

This adds Overlay 43 (System Back-up) to the Midnight Routine

MULTI_USER

ON

Allows more than one person to log into the switch at the same time.

6.2.3

Range

Defau lt

Comment


Add DTI/PRI DTI/PRI Card

(Not required unless a DTI/PRI card is used.) (Example is for a PRI) Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

CHG CH G

TYPE

CEQU

Common Equipment

TDS


CONF

DLOP

# ## ESF

MODE

PRI

TMDI

YES YE S

Is this a TMDI card?

LCMT

B8S

Line Code method

YALM

FDL FD L

Yell Alarm method

TITE

TRSH

00

Threshold used for T1

DLOP

To add a second card, enter info here. See DLOP above.

Card Slot, Number of Channels, Extended Super Frame signaling DTI, PRI

Mode of Operation

OUT OUT

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6.2.4

Add the d-Channel

Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

CHG CH G

TYPE

ADAN

Action Device & Number

ADAN

NEW DCH #

New d-Channel Number Note:

Suggest using the card slot number for the the d-Ch num ber

CTYP

TMDI

Type of Card

CDNO

#

PRI Card Slot number

PORT

1

Port Number (always 1)

DES

######

Description

USR

PRI

User of the d-Ch. Note: ESS4, ESS5, SL1, DMS100, DMS250, DMS500

PRI was used here because this example is for a PRI.

IFC IFC

####

Type of switch you are connecting to.

DCHL

#

PRI Card Slot number

PRI

Change if you have more PRIs you want associated to this same d-Ch.

OTBF

DRAT

64KC

d-Channel transmission rate

RLS

1

Release software at the far-end switch

RCAP

###

OVLR

32

BRI, ND2, ND3

Output request buffers buffers

Remote capabilities at the far-end switch Note: Not e: BRI = AT&T ND2 or 3 = Meridian Accept the default settings.

OUT OUT

See Appendix-B Appendix-B for an example of a Configuration Record.

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6.3

Customer Data Block

Load 15 is used to configure the CDB. Load 21 is used for printing. There are two areas to change in the Customer Data Block: NET_DATA and RDR_DATA. RDR_DATA.

6.3.1

NET_Data

Prompt

Respon Res ponse se

REQ

CHG CH G

TYPE

NET_DATA

CUST

0

OPT

AC2

FNP

CLID

YES YE S

SIZE INTL

Range

Default Defa ult

Comment Networking Data Block

Allow Calling Line Identification

ENTRY

0

The CLID entry to be configured

HNTN

###

Local Area Code for the PBX location Example: 713 for Houston Houston

ESA_HLCL

ESA_INHN

ESA_APDN

HLCL

###

Local Code (Prefix) – Example (420)

DIDN

YES YE S

Use DNs as DID numbers

HLOC

#####

HLOC

###

LSC

CLASS_FMT

ENTRY

ISDN

Home Location Code (same as Prefix(same as Prefix plus next two digits) – Example (35431) Home Location Code (same as Prefix)

YES YE S

Turn on ISDN. Yes if using PRI on DID route, else enter No if you are not using PRI.

PNI

7

Private Network Number Number – EPC uses 7 . Only used if you are using PRI on Company Tie trunks.

PINX_DN

MBG

BSGC

PFX1

PFX2

HLOC

#####

Home Location Code (same as Prefix plus next two digits) – Example: 35431

OUT OUT

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6.3.2

RDR_Data

Allow different DNs for Forward No Answer Number and for Hunt Number Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

CHG CH G

TYPE

RDR_DATA

CUST

0

OPT

FNAD

FDN FD N

Call Forward No Answer treatment for DID

FNAT

FDN FD N

Call Forward No Answer treatment for non-DID

FNAL

FDN FD N

Call Forward No Answer treatment for all other calls

Call redirection

OUT OUT

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6.4

Electronic Switch Network

Load 86 and 87 is used to configure ESN. The ESN Block is the listing of the parameters that are set for BARS/NARS.

6.4.1 6.4 .1

Load 86

Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

NEW NE W

CUST

0

FEAT

ESN

MXLC

###

MXSD

MXIX

MXDM

MXRL

MXFC

MXFS

CDP

MXSC

1

NCDP

4

AC1

9

NARS Access Code 1

AC2

8

NARS Access Code 2

DLTN

YES YE S

Dial tone when you press 8 or 9

ERWT

ERDT

TODS

RTCL

NMAP

ETOD

TGAR

NO

Electronic Switched Network Entered 200

Number of LOC codes (NARS). This number needs to equal or exceed the number of LOC codes you will enter. enter.

This prompt may not display. Check for Trunk Group Access Restrictions. See Notes below

Notes: Enter NO (Reason – If TGAR = YES then ifif the telephone’s telephone’s TGAR TGAR matches matches the route TARG# TARG# the outgoing calls wi ll be blocked. Here is a matrix of how things worked on a test: CASE 1) ESN LD 87 TGAR = yes P hone TGAR = 0 Route TARG = 0 Call not blocked but ACOD not blo cked either. CASE 2) ESN LD 87 TGAR = yes Phone TGAR = 1 Route TARG = 1 Call blocked an d ACOD blocked blo cked CASE 3) ESN LD 87 TGAR = yes Pho ne TGAR = 1 Route TARG = 2 Call blocked ACOD blocked CASE 4) ESN LD 87 TGAR = yes Ph one TGAR = 3 Route TARG = 2 Call not blocked ACOD not block ed CASE 5) This is how we set up a typical user ESN LD 8 7 TGAR = no Phone TGAR = 1 Route TARG = 1 Call not blocked ACOD blocked CASE 6) This is how we set up a “maintenance phone” ESN LD 87 = no Phone TGAR = 0 Route TARG = 1 Call not blocked ACOD not blocked

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6.4.2 6.4 .2

Load 87

Prompt

Respon Res ponse se

REQ

NEW NE W

CUST

0

FEAT

NCTL

SOHQ

Range

Default Defa ult

Comment

Network Control Prompt may not display

SCBQ NCOS

1

EQA

FRL

1

RWTA

NSC

OHQ

CBQ

SPRI

MPRI

PROM

NCOS

2

EQA

FRL

2

RWTA

NSC

OHQ

CBQ

SPRI

MPRI

PROM

NCOS

3

EQA

FRL

3

RWTA

NSC

OHQ

CBQ

SPRI

MPRI

PROM

NCOS

4

EQA

FRL

4

RWTA

NSC

DG-Option11c-1.doc

Network Class of Service (typical) Facility Restriction Level (typical) Prompt may not display

Page 22 of 22


Prompt

Respon Res ponse se

OHQ

CBQ

SPRI

MPRI

PROM

NCOS

5

EQA

FRL

5

RWTA

NSC

OHQ

CBQ

SPRI

MPRI

PROM

NCOS

6

EQA

FRL

6

MPRI

PROM

NCOS

7

EQA

FRL

7

RWTA

NSC

OHQ

CBQ

SPRI

Out Out

DG-Option11c-1.doc

Range

Default Defa ult

Comment

Page 23 of 23


6.4.3

NCOS NCOS Info

Explanation of Network Class of Service and Facility Restriction Levels NCOS

FRL

RLB

0

0

1

1

2

2

Public

3

3

1-800 Calls

4

4

Trunk Special Filter Between 1 -800 & Toll (Time of Day Restriction)

5

5

Toll Calls

6

6

Company International Call Areas

7

7

All calls no Restrictions

911 Calls and Local Office 10-200

Private Network Network – Company Calls

Note: Higher NCOS means less restriction. Meridian Mail Phones

NCOS 5

User Phones

NCOS 6

Private Trunks

NCOS 5

Public Trunks

NCOS 4

DG-Option11c-1.doc

Page 24 of 24


6.5

Digital Manipulation Tables

Load 86 is used to configure configure the DGT. Digit Manipulation Tables are are used to modify dialed digits digits by adding or deleting numbers at the start of the dial string. string. All DMI tables will have to be programmed. programmed.

Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

NEW NE W

CUST

0

FEAT

DGT

Digital Manipulation Data Block

DMII DM

##

Digital Manipulation Index number

DEL

##

Nothing

Delete

INST

##

Nothing

Insert

CTYP

NCH G


The eight DMI values below are standard for all EP switches. programming the Route List Block.

DMI #

DELete DELete

1

1

2

2

3

3

4

4

5

5

6

6

7

7

9

Refer to these these DMI values values when

INSerT INSer T

9

Note: There are advanced alternatives that are not addressed in this document and that should not apply to small or to medium sized offices.

DG-Option11c-1.doc

Page 25 of 25


6.6

Route Data Block

Load 16 is used to configure configure the RDB. Load 21 is used for printing. printing. The Route Data Block is the set of parameters identify identifying ing the type of route being programming. programming. Several routes are are typically available and a RDB must be configured for each available route.

6.6.1

Digital CO Trunk (COT, PRI w/DID)

This is an example of a digital T1 trunk from a Telco with ISDN signaling, (a PRI), and with DID service. Prompt

Respon Res ponse se

REQ

NEW NE W

TYPE

RDB RD B

CUST

0

DMOD

Default Model

ROUT

##

Route Number. Recommend 10 for first route.

DES

######

Description of the circuit. e.g. “QUEST”

TKTP

DID DI D

ESN

CNVT

SAT SAT

RCLS

DTRK

YES YE S

BRIP

DGTP

PRI

Digital trunk type

ISDN

YES YE S

Integrated Services Digital Network option

MODE

PRA

Mode of Operation

IFC IFC

####

SBN

PNI

SRVC

NCNA

YES YE S

Network Call Name Allowed

NCRD

YES YE S

Network Call Redirection

CHTY

CTYP

INAC

ISAR

CPUB

DAPC

DSEL

VOD

PTYP

AUTO

DNIS

DG-Option11c-1.doc

Range

Default Defa ult

Comment Route Data Block

DID, TIE, COT, FX

Type of Route

Digital Trunk

ESS4, ESS5, DMS100/250/500

Type of CO switch you will interface to.

No

Voice or Data

Page 26 of 26


Prompt

Respon Res ponse se

DCDR

IANI

ICOG

IAO

SRCH

TRMB

YES YE S

STEP

ACOD

#####

CLEN

TCPP

PII

TARG

BILN

SGRP

Scheduled access restriction group

OABS

Outgoing toll digits to be ignored

CNTL

NO

Change Controls and Timers

DRNG

NO

Distinctive ringing for incoming calls

CDR

NO

Call Detail Recording

MUS

NO

Music on Hold

EQAR

NO

Enable Equal Access Restrictions

FRL

NO

Facility Restriction Level

OHQ

NO

Off-Hook Off-Hook Queuing Queuin g

OHQT

NO

Off-Hook Off-Hook Queuing threshold

TTBL

0

Tone table number

PLEV

NO

Off-Hook Off-Hook timer delay

MCTS

2

Priority Level

ALRM

NO

Malicious Call Trace Alarm

DG-Option11c-1.doc

Range

Default Defa ult

Comment

Incoming and Outgoing Tromboning Dial Access code to the route. This is a minimu m of 5 -digits an d must be non-D non-DID. Recommend 3-digits plus the Route number. Example: 79010 for Route 10. NO

CPP flag for incoming non-ISDN calls Privacy indicator ignored

0 - 31

1

Trunk Access Restriction Group

NO

Billing Number

Page 27 of 27


6.6.2

Analog CO Trunk

This is an example of RDB configuration for a group of analog lines from a Telco that form an incoming/outgoing trunk. Prompt

Respon Res ponse se

REQ

NEW

TYPE

RDB RD B

Route Data Block

CUST

0

Customer

DMOD

Default Model number

ROUT

##

Route number. Recommend "20" for first first route.

DES

ANALOG COT

Description

TKTP

COT

Type of Trunk Route

PRIV

NO

Private Line Route

SAT SAT

NO

Satellite

RCLS

EXT EXT

Route Rou te Class Cla ss

DTRK

NO

Digital Trunk Route

ISDN

NO

Prompt may not display.

PTYP

ACO

Port Type ACO for Analog CO route

AUTO

NO

Auto Terminate

ICOG

IAO

RANX

SRCH

TRMB

YES YE S

STEP

Alternate trunk route for outgoing trunks

ACOD

####

Dial Access code to the route

CLEN

1

CLID entry number

CPP

NO

Calling Party Privacy

TARG

1


BILN

NO

Billing

SGRP


OABS


CNTL

YES YE S

NO

To change Controls

TIMR

NO Chg

Trunk timers

SST

30

Seizure Supervision Timer

NEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Near End disconnect disco nnect control contro l

FEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Far End disconnect discon nect control contro l

CPDC

NO

SL1 controlling party on incoming calls

SPCT

IMM IMM

Speech Spe ech Path Pat h Cut-Throug Cut-Thr ough h

HOLD

02 02 40

Hold failure threshold

SEIZ

02 02

Seize failure threshold

RGFL

02 02

Ring failure threshold

RVSD

08 31

Reversed wired CO trunk threshold

ILLR

02 02

Illegal Illegal Ring threshold

DG-Option11c-1.doc

Range

INT, INT, EXT

Default Defa ult

ICT, ICT, OGT, OGT, IAO RRB, LIN

0 - 31

IMM,DLY

Comment

Incoming Incom ing and Outgoing Outgo ing NO

RAN for calls d iverted to external trunks

LIN

Search method for outgoing trunks

NO

Tromboning

Page 28 of 28


Prompt

Respon Res ponse se

DRNG

Default Defa ult

Comment

NO


CDR

NO


MUS

NO

Music on Hold

MR

NO

Music Route

MANO

NO

Manual Outgoing trunk route

EQAR

NO


FRL

00

Facility Restriction Levels

OHQ

NO

Off-Hook Off-Hook Queuing. Prompt may not display

OHQT

NO


TTBL

0

Tone table number

ATAN

OHTD

NO


PLEV

2

Priority Level

MCTS

NO

Malicious Call Trace Signal

ALRM

NO


DG-Option11c-1.doc

Range

Prompt may not display

Page 29 of 29


6.6.3

Analog DID Trunk

This is an example of a RDB for a group of analog lines from a Telco that form a DID Trunk. Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

NEW

TYPE

RDB RD B

Route Data Block

CUST

0

Custom er

DMOD


ROUT

##

Route number. Recommend 10 for the first route.

DES

ANALOG DID

Description

TKTP

DID DI D

Type of Trunk Route

SAT SAT

RCLS

DTRK

NO

Satellite

EXT EXT

Route Rou te Class Cla ss

NO

Digital Trunk Route

ISDN

NO

Prompt may not display

PTYP

ACO


AUTO

NO

Auto Terminate

DNIS

NO

ACD DNIS route

IANI

NO

In-band Automatic number identification route

ICOG

ICT

RANX

SRCH

TRMB

YES

STEP


ACOD

####


CLEN

1

CLID entry number

CPP

NO

Calling Party Privacy. Prompt may not display.

TARG

1


BILN

NO

Billing

SGRP


OABS


INST

IDC

CNTL

YES YE S

TIMR

Trunk timers

SST


NEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Near End disconnect disco nnect control contro l

FEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Far End disconnect discon nect control contro l

CPDC

NO


DLTN

NO

Dial Tone on originating calls

HOLD

02 02 40


SEIZ

02 02


DG-Option11c-1.doc

INT, INT, EXT

ICT, ICT, OGT, OGT, IAO RRB, LIN

0 - 31

Incoming Incom ing and Outgoing Outgo ing NO

RAN for calls diverted to external trunks

LIN


NO

Tromboni Trom boning ng

NO Chg

Trunk timers Incoming DID Digit conversion. Prompt may not display

NO


Page 30 of 30


Prompt

Respon Res ponse se

SVFL

Default Defa ult

Comment

02 02


DRNG

NO


CDR

NO


MUS

NO

Music on Hold

MANO

NO

Music Route

EQAR

NO

Enable Equal Access Restrictions. Prompt may not display.

FRL

NO


OHQ

NO

Off-Hook Off-Hook Queuing. Prompt may not display.

OHQT

NO

Off-Hook Off-Hook Queuing threshold. Prompt may not display.

TTBL

NO

Authcode to be prompted

ATAN

OHTD

0

Tone table number

PLEV

NO


MCTS

2

Priority Level

ALRM

NO


DG-Option11c-1.doc

Range

Page 31 of 31


6.6.4

Digital Tie Trunk, (PRI)

This is an example of a RDB for a digital ISDN ISDN Tie trunk between between two Option-11c switches. The Tie trunk is typically provided provided on the EPC private network. network. This is the preferred type type of Tie line. Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

NEW NE W

TYPE

RDB RD B

CUST

0

DMOD

Default Model

ROUT

##

Route Number. Recommend 20 for second route (typical).

DES

EP TIE

Description of the circuit.

TKTP

TIE

ESN

CNVT

SAT SAT

RCLS

DTRK

YES YE S

BRIP

DGTP

TIE

Digital trunk type. Can be a PRI also

ISDN

NO

Integrated Services Digital Network option

MODE

PRA

Mode of Operation

IFC IFC

SL1

SBN

PNI

7

Route Data Block

DID, TIE, COT, FX

Type of Route

Digital Trunk

ESS4, ESS5, SL1, etc.

Type of switch you will interface to. This will almost always be SL1 because we are connecting between Option switches. If the Tie is not to an Option switch, change to suit. Private Network ID Note:

7 is the EP Standard

SRVC

NCNA

YES YE S

Network Call Name Allowed

NCRD

YES YE S

Network Call Redirection

CHTY

CTYP

INAC

YES YE S

ISAR

CPUB

DAPC

DSEL

VOD

PTYP

AUTO

DNIS

DCDR

IANI

DG-Option11c-1.doc

No

Yes for private network.

Voice or Data

Page 32 of 32


Prompt

Respon Res ponse se

ICOG

IAO

SRCH

TRMB

YES YE S

STEP

ACOD

#####

CLEN

TCPP

PII

TARG

BILN

SGRP


OABS


CNTL

NO


DRNG

NO


CDR

NO


MUS

NO

Music on Hold

EQAR

NO


FRL

NO


OHQ

NO

Off-Hook Off-Hook Queuing Queui ng

OHQT

NO


TTBL

0

Tone table number

PLEV

NO


MCTS

2

Priority Level

ALRM

NO


DG-Option11c-1.doc

Range

Default Defa ult

Comment Incoming and Outgoing Tromboning Dial Access code to the route.

NO

CPP flag for incoming non-ISDN calls Privacy indicator ignored

0 - 31

1


NO

Billing Number

Page 33 of 33


6.6.5

Digital Tie Trunk, (T1 or DTI)

This is an example of a RDB RDB for a digital Tie trunk between two Option-11c switches. The Tie trunk is typically provided on the EPC private network. This is a straight T1 line without ISDN services. Although this is still done, the use of ISDN services is preferred when routing equipment permits.

PROMPT PROM PT

RESPONSE RESP ONSE

RANGE RAN GE

REQ

NEW NE W

TYPE

RDB RD B

Route Data Block

CUST

0

Customer

DMOD


ROUT

##

Route number

DES

XXXXXX

Description

TKTP

TIE

Type of Trunk Route

ESN

NO

Private Line Route

CNVT CNV T

NO

Conventional Conventio nal switch route

SAT SAT

NO

Satellite

RCLS

EXT EXT

Route call marked mark ed as

DTRK

YES YE S

NO

Digital Trunk Route

BRIP

NO

ISDN BRI Packet handler route

DGTP

DTI

Digital Trunk Type

ISDN

NO

Integrated Services Digital Network

DSEL

VCE VC E

VOD VOD

Data Selection Selecti on

PTYP PTYP

DTT

Port type type at far end

AUTO AUTO

NO

Auto terminate route

DNIS

NO

ACD DNIS route

IANI

NO

In-band Automatic Number Identificat ion route

ICOG

IAO

IAO,IC IAO,ICT,O T,OGT GT

SRCH

RRB, LIN

TRMB

YES YE S

STEP

Alternate trunk route for outgoing trks

ACOD

#####


CLEN

TARG

BILN

INT,EX INT,EXT T

DEFAULT DEFAULT

COMMENTS COMMEN TS

Incoming Incomi ng and /or Outgoing trunk LIN

Search

NO

Tromboning

1

CLID entry number

1


NO

Send Billing number

SGRP

O


OABS OABS


INST

8

Linear Hunting Search for outgoing trunks

IDC

ANTK

SIGO SIGO

STD STD

Signaling arrange ment

STYP STYP

SDAT SDAT

Standard Standar d Signalin g Type

CNTL

YES YE S

NO


DG-Option11c-1.doc

0 - 31

NO

Incoming DID Digit Conversion Alternate trunk route for outgoing trks

Page 34 of 34


PROMPT PROM PT

RESPONSE RESP ONSE

TIMR TIMR

Trunk Timers

SST

Seizure Supervision timer

NEDC

ETH ET H

ORG

Near End Disconnect Control

FEDC

ETH ET H

ORG

Far End Disconnect Control

CPDC

NO

SL-1 the only controlling party on incoming

DLTN

YES YE S

NO

Dial tone

HOLD

SEIZ SEIZ

SVFL SVFL

DRNG

NO


CDR

NO


MUS

NO

Music on Hold

MANO MANO

NO


FRL

OHQ

NO

Off-Hook Off-Hook Queuin g

OHQT OHQT

NO


CBQ

NO

Call Back Queuing

AUTH AUTH

NO

Authcode to be prompted for incoming

TTBL

0

Tone table number

OHTD

NO


PLEV

2

Priority Level

ALRM

NO


DG-Option11c-1.doc

RANGE RAN GE

DEFAULT DEFAULT

COMMENTS COMMEN TS

Hold failure threshold (2) (2)

Seize failure threshold Supervision failure


Page 35 of 35


6.6.6

Analog Tie Trunk

This is an example of a RDB for a simple Analog tie trunk. This is a group of analog lines that forms a trunk. Prompt

Respon Res ponse se

REQ

NEW

TYPE

RDB RD B

Route Data Block

CUST

0

Custom er

DMOD


ROUT

##

Route number. Recommend 30 for first route.

DES

ANALOG TIE

Description

TKTP

TIE

Type of Trunk Route

ESN

NO

Electronic Switched Network pad control

CNVT

NO

Conventional switch route

SAT SAT

NO

Satellite

RCLS

EXT EXT

Route Clas s

DTRK

NO

Digital Trunk Route

ISDN

NO

Prompt may not display.

PTYP

ACO


AUTO

NO

Auto Terminate

DNIS

NO

ACD DNS route

IANI

NO

In-band Automatic Number Identification Identification route

ICOG

IAO

ICT, ICT, OGT, OGT, IAO

SRCH

RRB, LIN

TRMB

YES YE S

Tromboning

STEP


ACOD

####


CLEN

TARG

BILN

SGRP


OABS


INST

Digits to be inserted before leading digit

IDC

Incoming DID Digit conversion. Prompt may not display.

ANTK

ANI identifier number

STD

Signaling arrangement

STYP

SDAT SDAT

Standard Standar d Signalin g Type

CNTL

YES YE S

NO

To change Controls

TIMR

Trunk Timers

SST


NEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Near End disconnec disc onnectt

FEDC

ETH ET H

ORG, ETH, JNT, FEC

ORG

Far End disconnect disco nnect

CPDC

NO


DG-Option11c-1.doc

Range

INT, INT, EXT

0 - 31

Default Defa ult

Comment

Incoming Incom ing and Outgoing Outgo ing LIN


1

CLID entry number

1


NO

Billing Number

Page 36 of 36


Prompt

Respon Res ponse se

DLTN

Default Defa ult

Comment

YES YE S

NO

Dial Tone on originating calls

HOLD

02 02 40


SEIZ

02 02


SVFL

02 02


DRNG

NO


CDR

NO


MUS

NO

Music on Hold

MANO

NO

Music Route

FRL

NO


OHQ

NO

Off-Hook Off-Hook Queuing. Prompt may not display.

OHQT

00

Off-Hook Off-Hook Queuing threshold. Prompt may not display.

CBQ

NO

Call Back Queuing

AUTH

NO

Authcode to be prompted

TTBL

0

Tone table number

ATAN

OHTD

NO


PLEV

2

Priority Level

ALRM

NO


DG-Option11c-1.doc

Range

Page 37 of 37


6.7

Voice Trunks

Voice trunks must be configured for each route route in the RDB. Load 14 is used to configure Voice Trunks. Load 20 is used for printing but Voice Trunks can be printed from Loads 10 or 11 also. There are several types of trunks that can be programmed in the Option switches. (FX, COT, DID, WAT, TIE) The most common used is the two-way COT and the TIE trunks. Then following paragraphs correspond with the RDBs described in the six paragraphs in Section 6.6 above.

6.7.1

Digital CO Trunk (COT PRI w/DID)

Prompt

Respon Res ponse se

Range

Default Defa ult

REQ

NEW 23

23 new entries (Note ( Note )

TYPE

COT

Trunk type

TN

## 01

Card Slot and Unit for DTI/PRI card ( Note )

DES

XXXXXX

Description

PDCA


PCM.

CUST

0

NCOS

RTMB

## 01

Route Data Block number and Member number (Note ( Note )

B-CHANNEL SIGNALLING

Signaling type

MNDR

TGAR

AST

CLS

CTD DTN

TKID

CND WTA LPR APN THFD HKD P10 VNL

Comment

Class of Service.

Note: The number of channels indicated indicated in “NEW 23” is for a full PRI. A partial PRI may have been provided. Use the number that corresponds corresponds to ISDN service actually provided. The system will build this number of trunk lines and increment the TN and the RTMB automatically. In other words, using using the input above, all 23-channels would be configured configured at one time.

DG-Option11c-1.doc

Page 38 of 38


6.7.2

Analog CO Trunk

Prompt

Respon Res ponse se

REQ

NEW NE W

TYPE

COT

Type of data block

TN

## ##

Card Slot and Unit

DES

XXXXXX

Description

XTRK

EXUT

Type of trunk card

FWTM NO

Firmware Timing for trunk hook flash

FWTM

CUST

0

Customer

NCOS

4

Network Class of Service

RTMB

## ##

Route and Member

ATDN

####

ACD for Auto Attendant (Call Pilot)

NITE

####

Night Service Directory number

SIGL

GRN GR N

TIMP

600

Termination Impedance

BIMP

3COM

Balance Impedance

AUTO_B AUTO_BIMP IMP

NO

Automatic Automa tic Balance Balanc e Impedance Impeda nce

SUPN

YES YE S

NO

Answer and disconnect supervision

STYP STYP

AST

CLS

DTN DT N

TKID TKID

DG-Option11c-1.doc

Range

Defau lt

Comment

NO

LOP GRN

Trunk Signaling. Signali ng. In order for Auto terminate to work properly with Call Pilot’s Automated Attendant, you should only have ground start (GRN) CO trunks.

Supervision Type NO

Associated trunk for CTI Class of Service

NO

Trunk Identifier

Page 39 of 39


6.7.3

Analog DID Trunk

Prompt

Respon Res ponse se

REQ

NEW

TYPE

DID DI D

Type of data block

TN

## ##

Card Slot an d Unit

DES

XXXXXX

Description

XTRK

EXUT

Type of trunk card

FWTM NO

Firmware Timing for trunk hook flash

FWTM

CUST

0

Customer number

NCOS

4


RTMB

## ##

Route and Member

INC

NITE

Night Service Directory Number

SIGL

LDR LD R

Signaling is Loop Dial Repeating

TIMP

600


BIMP

3COM

Balance Impedance

AUTO_BIMP

Automatic Balance Impedance

STRI

WNK

Start Arrangement Incoming

STRO

WNK

Start Arrangement Outgoing. Prompt may not display.

SUPN

YES

AST

Associated Trunk for CTI

CLS

DTN DT N

Class of Service

TKID

Trunk Identifier

DG-Option11c-1.doc

Range

Default Defa ult

Comment

Page 40 of 40


6.7.4

Digital Tie Trunk, (PRI)

A Tie trunk is typically a part of the EP private network, network, but it can be provided by a Telco. In any case, the ISDN signaling for a PRI Tie trunk does not come come from the Telco. It is generated by one of the EP Option switches. Prompt

Respon Res ponse se

Range

Default Defa ult

REQ

NEW 23


TYPE

TIE

Trunk type

TN

## 01

Card Slot and Unit for DTI/PRI card ( Note )

DES

XXXXXX

Description

PDCA

1

PCM.

MU

CUST

0

NCOS

5

RTMB

## 01

Route Data Block number and Member number (Note ( Note )

B-CHANNEL SIGNALLING

Signaling type

MNDR

TGAR

AST

CLS

CTD DTN

TKID

CND WTA LPR APN THFD HKD P10 VNL

Comment


Class of Service.

Note: The number of channels indicated in “NEW 23” is for a full PRI. The system will build this number of trunk lines and increment the TN and the RTMB automatically. automatically. In other words, words, using the input above, all 23-channels would be configured at one time.

DG-Option11c-1.doc

Page 41 of 41


6.7.5

Digital Tie Trunk, (T1 or DTI)

Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

REQ

NEW 24


TYPE

TIE

Type of data block

TN

## 01

Terminal number (Card and unit)

DES

XXXXXX

Designator field

PDCA

1

Pad Category table number

PCML PCML

MU

Pulse Code Modulation Law

CUST

0

Customer

NCOS

5


RTMB

## 01

Route and Member

MNDN

NO

Manual Directory Number

TGAR TGAR

1

Trunk Group Access Restriction

SIGL

EM4

Signaling

STRI

IMM

Start arrangement incoming

STRO

IMM

Start arrangement outgoing

SUPN

YES YE S

Supervision

AST

Associated Asso ciated trunk for CTI

CLS

CTD DTN

Class of Service

TKID TKID

Trunk Identifier

Note: The number of channels indicated in “NEW 24” is for a full T1. The system will build this number of trunk lines and increment increment the TN and the RTMB automatically. automatically. In other words, using the input above, all 24-channels would be configured at one time.

DG-Option11c-1.doc

Page 42 of 42


6.7.6

Analog Tie Trunk (4-Wire E&M)

Prompt

Respon Res ponse se

REQ

NEW NE W

TYPE

TIE

Type of data block

TN

XX XX

Card Slot and Unit

DES

XXXXXX

Description

XTRK

XEM XE M

Type of trunk card

CUST

0

Customer

NCOS

5


RTMB

XX XX

Route and Member

INC

MNDN

NO

Manual Directory Number

TGAR

1

Trunk Group Access Restriction

SIGL

4EM 4E M

Trunk Signaling

EMTY EMTY

TY1 TY1

E/M Sign aling, alin g, 2-wire Note Note:: Each Eac h 4-Wire E&M trunk takes up 4 pairs on the punch th block. With TY1 skip the 4 pair to wire the next trunk.

TIMP

STRI

IMM

Start Arrangement Incoming

STRO

IMM

Start Arrangement Outgoing

SUPN

YES YE S

Supervision Type

AST

Associated trunk for CTI

CLS

CTD DTN

Class of Service

TKID

Trunk Identifier

DG-Option11c-1.doc

Range

Default Defa ult

600

Comment


Page 43 of 43


6.8

Route List Block

Load 86 is used to configure the RLB. When an 8 or 9 + number is dialed, the digits are identified in a translation table. The table directs the call to a Route List Block. The Route List Block is used to make routing decisions for the number dialed. Use Load 86 to print the RLB.

6.8.1

Local Call

Prompt

Respon Res ponse se

REQ

NEW NE W

CUST

0

FEAT

RLB RL B

RLI

0

ENTR

0

LTER

ROUT

##

TOD TOD

CNV

Range

Default Defa ult

Comment

Entry number for NARS/BARS Route List NO

Local Termination Entry Route number for Local Calls

All on

Time of Day Schedule

NO

Conversion to Long Distance Number

EXP EXP

NO

Expensive Route

FRL

0-7

0


DMII DM

0-999

0

Digital Manipulation Index

FCI

0-255

0

Free Calling Area Screening Index number

FSNI

1-255

0

Free Special Number Screening Index

SBOC

OHQ

NO

Off-Hook Off-Hook Queuing allowed. Prompt may not display.

CBQ

NO

Call Back Queuing

ENTR

ISET

1

0-8

0

Initial Set

NALT

MFRL

0

0-7

0-7

Set Minimum Facility Restriction Level

DG-Option11c-1.doc

0-7

Page 44 of 44


6.8.2

Long-Distance Lon g-Distance Call

Prompt

Respon Res ponse se

REQ

NEW NE W

CUST

0

FEAT

RLB RL B

RLI

1

ENTR

0

LTER

ROUT

##

TOD TOD

CNV

Range

Default Defa ult

Comment

NO

Local Termination Entry Route number for Long Distance Calls

All on


NO


EXP EXP

NO

Expensive Expens ive Route

FRL

5

0-7

0


DMII DM

0-999

0


FCI

0-255

0


FSNI

1-255

0


SBOC

OHQ

NO


CBQ

NO

Call Back Queuing

ENTR

ISET

1

0

Initial Set

NALT

MFRL

0

DG-Option11c-1.doc

0-7

0-8 0-7


Page 45 of 45


6.8.3

911 Call

Prompt

Respon Res ponse se

REQ

NEW NE W

CUST

0

FEAT

RLB RL B

RLI

2

ENTR

0

LTER

ROUT

##

TOD TOD

CNV

Range

Default Defa ult

Comment


Local Termination Entry Route number for Local Calls

All on


NO


EXP EXP

NO

Expensive Route

FRL

0-7

0


DMII DM

9

0-999

0


FCI

0-255

0


FSNI

1-255

0


SBOC

SBOC

OHQ

NO


CBQ

NO

Call Back Queuing

ENTR

ISET

1

0

Initial Set

NALT

MFRL

0

DG-Option11c-1.doc

0-7

0-8 0-7


Page 46 of 46


6.8.4

Network Network Call

Prompt

Respon Res ponse se

REQ

NEW NE W

CUST

0

FEAT

RLB RL B

RLI

4

ENTR

0

LTER

ROUT

##

TOD TOD

CNV

Range

Default Defa ult

Comment


Local Termination Entry Route number for Network Calls

All on


NO


EXP EXP

NO

Expensive Route

FRL

0-7

0


DMII DM

0-999

0


FCI

0-255

0


FSNI

1-255

0


SBOC

OHQ

NO


CBQ

NO

Call Back Queuing

ENTR

ISET

1

0

Initial Set

NALT

MFRL

0

DG-Option11c-1.doc

0-7

0-8 0-7


Page 47 of 47


6.9

Network Translation Tables

Load 90 is used to configure the NET Translation Tables. To access NARS, the user dials either one of two customer-assigned network Access Codes, (AC1 or AC2). These access codes are typically “8” for our on-net (private network) and “9” for off-net (local and long distance calls). All users will use the “8” or “9” to make their calls. Users will not be allowed to dial trunk access codes. The purpose for this is to control fraudulent calls and to restrict unauthorized calls.

6.9.1

AC1 (for 9 +)

Prompt

Respon Res ponse se

REQ

NEW

CUST

0

Customer Number

FEAT

NET

Net Ne t

TRAN

AC1

Translator for the Private Network

TYPE TYPE

SPN

Special Code

SPN

0

Single digit will cover all #s starting with 0

FLEN RLI

Range

Default Defa ult

0 25

Comment

Flexible Length Route List Index

SDRR

Supplemental Digit Restriction or Recognition

ITEI ITEI

Incoming trunk group exclusion

SPN

1

FLEN RLI

Single digit will cover all #s starting with 1 0

25


SDRR


ITEI ITEI

Incoming trunk group exclusi on

SPN

2

FLEN RLI


25


SDRR


ITEI ITEI


SPN

3

FLEN RLI

Single digit will cover all #s starting starting with 3 0

25


SDRR


ITEI ITEI


SPN

4

FLEN RLI


25


SDRR


ITEI ITEI


SPN

5

FLEN RLI


25

DG-Option11c-1.doc


Page 48 of 48


Prompt

Respon Res ponse se

Range

Default Defa ult

Comment

SDRR

Supplem ental Digit Restriction or Recognition

ITEI ITEI


SPN

6

FLEN RLI


25


SDRR


ITEI ITEI


SPN

7

FLEN RLI


25


SDRR


ITEI ITEI


SPN

8

FLEN RLI


25


SDRR


ITEI ITEI


SPN

9

FLEN


Flexible Length

RLI 25

Route List Index

SDRR


ITEI ITEI


DG-Option11c-1.doc

Page 49 of 49


6.9.2

AC2 (for 8 +)

Prompt

Respon Res ponse se

REQ

NEW

CUST

0

Customer Number

FEAT

NET

Net Ne t

TRAN

AC2

Translator for the Private Network

TYPE TYPE

LOC

Location Code (Prefix)

LOC

1

Single digit will cover all LOC starting with 1

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600

Listed Directory Number

DID

NO

NPA

NO

NXX NXX

NO

LOC

2

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

3

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

4

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

5

FLEN

RLI

25

DG-Option11c-1.doc

Range

Defau lt

0

Comment

Flexible Length

Single digit will cover all LOC starting with 2 0

Flexible Length


Flexible Length


Flexible Length



Page 50 of 50


Prompt

Respon Res ponse se

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

6

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

7

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

8

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

9

FLEN

RLI

25

Route List Index

ITEI


LDN

4202600


DID

NO

NPA

NO

NXX NXX

NO

LOC

0

FLEN RLI

Range

Defau lt

Comment


Flexible Length


Flexible Length


Flexible Length


Flexible Length


25

Route List Index

ITEI

DG-Option11c-1.doc

Page 51 of 51


Prompt

Respon Res ponse se

LDN

4202600

Range

Defau lt


DID

NO

NPA

NO

NXX

NO

DG-Option11c-1.doc

Comment

Page 52 of 52


6.10 Building Telephones The last configuration task is to build the Analog and the Digital telephones.

6.10.1 Analog: Modem or Fax Load 10 is used to configure configure type 500 Analog Telephones. They may also be configured configured from Load 11. Load 20, 10, or 11 may be used used for printing. The following examples create new telephones telephones but it is much easier to create one standard telephone for each type and then copy it to the other TNs. Prompt

Respon Res ponse se

REQ

NEW

TYPE

500

TN

## ##

Card Slot and Unit

CDEN

Card Density

DES

MODEM

or FAX

CUST

0

WRLS

NO

DIG

Dial Intercom Group

DN

####

Extension number

CPND

Default Defa ult

Portable personal telephone ?

NEW

NAME

XXXXX

XPLN

DISPLAY_FORMAT

VMB

Enter name or description

AST

NO

IPAG

0

HUNT

TGAR

LDN

NCOS

6

0

RPNG

0

SGRP

0

CLS

Associate Set Assignment

1

CTD DTN FBD XFD WTA THFD FND HTD ONS LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC

SCI

0

MULTI_LANGUAGE

0

PLEV

02

FTR FTR

DG-Option11c-1.doc

Comment

Class of Service Note:

A = Allowed D = Denied

Caution: Ensure that CTD and DTN are set properly

Page 53 of 53


6.10.2 Analog: Basic Voice Phone (with Voice Mail Prompt

Respon Res ponse se

REQ

NEW

TYPE

500

TN

## ##

Card Slot and Unit

CDEN

Card Density

DES

POTS

Plain Old Telephone Set

CUST

0

WRLS

NO

DIG

DN

####

CPND

Default Defa ult

TN corresponds to portable personal telephone Dial Intercom Group

NEW

NAME

XXXXX

XPLN

DISPLAY_FORMAT

VMB


AST

NO

IPAG

0

HUNT

##90

TGAR

LDN

NCOS

6

0

RPNG

1

0

SGRP

0

CLS

XFA XRA PUA MWA C6A

CTD DTN FBD XFD WTA THFD FNA HTA ONS LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD SLKD CCSD C CSD LND TVD CFTD SFD MRD C6D CNID CLBD AUTU ICDD CDMD LLCN EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD EXR0 SHL ABDD CFHD DNDY DNO3 USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC

Associate Set Assignment First 2-digits of your DID group followed by 90, (your 4-digit number to call voicemail is (e.g.) 3290).

1

RCO

SCI

0

MULTI_LANGUAGE

0

PLEV

02

FTR FTR

FDN ##90

DG-Option11c-1.doc

Comment



Caution: Ensure that CTD and DTN are set properly

First 2-digits of your DID group followed by 90.

Page 54 of 54


6.10.3 Digital: 2616 Telephone Load 11 is used to configure Digital Telephones. Common digital phones used by EPC are the 2008, the 2616, and the 3904. The following information is for the most most commonly found, 2616 telephone. Note: Digital phones may also be configured from Load 10. Loads 10, 11, and 20 may be used for printing. To allow a “maintenance telephone” to directly access a trunk via the ACOD, make that telephone have a TGAR of “0”.

Prompt

Respon Res ponse se

Default Defa ult

REQ

NEW

TYPE

2616

TN

## ##

DES

XXXXXX

CUST

0

AOM

0

FDN

##90

Comment

Description – 6-characters allowed.

Flexible Call-Forward-No-Answer DN, (Probably the Voice Mail DN) First 2-digits of your DID group followed by 90.

TGAR

1

LDN

blank (none)

NCOS

6

0

RNPG

1

0

SSU

SGRP

0

Scheduled Access Restriction Group number

CLS

PUA FNA HTA HFA MWA IRA LNA CNDA AHA

CTD FBD WTA LPR MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

Class of Service

RCO

DG-Option11c-1.doc

Listed DN Index as defined in LD 15

System Speed Call List Number

Note:


Caution: Ensure that CTD is set properly. Note: Add MTA to enable Maintenance functionality.

Page 55 of 55


Prompt

Respon Res ponse se

HUNT

##90

Default Defa ult

Comment Hunt DN – Probably the Voice Mail DN. First 2-digits of the DID group followed by 90.

LHK

1

LNRS

SCI

LPK

PLEV

AST

IPAG

0

Meridian Link Unsolicited Status Message group

MLWU_LANG

0

Language choice for auto-wakeup

DNDR

0

Directory Number Displayed Ringing (in seconds)

KEY

00 SCR ####

CPND

XXXXX

XPLN

KEY

Last Hunt Key numb er limit

0

Station Category Indication priority level

02

Priority Level Associate Set Assignment

First key, Rings, Extension Number

NEW

NAME

DISPLAY_FMT

0

Enter the user’s name here

01 SCR ####

Second key, Rings, Back-line Extension. Note:

can be a non-ringing line, (SCN).

Caution: Value should be any non DID number CPND

NEW

NAME

XXXXX

XPLN

DISPLAY_FMT


KEY

02 ADL 16

KEY

03 ADL 16

KEY

04 ADL 16

KEY

05 ADL 16

KEY

06 ADL 16

KEY

08 MWK ####

Message: Voice Mail Mail Access

KEY

09 SCC ####

Speed Call: This speed call call list number should be the same as the extension number for this TN.

DG-Option11c-1.doc

AutoDial, 16-digits

Page 56 of 56


Prompt

Respon Res ponse se

KEY

10 CFW 8

Default Defa ult

Comment Call Forward, Forward, 8-digits allowe d Caution: The number of digits allowed should be limited based on office needs but should never allow enough digits for long distance except under special circumstances.

KEY

11 TRN

Transfer

KEY

12 AO6

Conference, Conference, 6 -party

KEY

13 RNP

Ringing Number Call Pickup

KEY

14 DSP

Display

KEY

Note: Key 07 is the standard standard “Program” key. No entry required. required. Key 15 is the standard “Handsfree/Mute” “Handsfree/Mute ” key. No entry required. Either of these keys can be overwritten but it is not recommended.

6.10.4 Digital: 2008 Telepho Telephone ne Prompt

Respon Res ponse se

REQ

NEW

TYPE

2008

DES

XXXX

CUST

0

AOM

0

FDN

####

TGAR

LDN

NCOS

6

0

RNPG

1

0

SSU

SGRP

DG-Option11c-1.doc

Default Defa ult

Comment

Description – 6-characters allowed.

Flexible Call-Forward-No-Answer DN, (Probably the Voice Mail DN) 1 Listed DN Index as defined in LD 15

System Speed Call List Number 0

Scheduled Access Restriction Group number

Page 57 of 57


Prompt

Respon Res ponse se

Default Defa ult

Comment

CLS

PUA FNA HTA HFA MWA IRA LNA CNDA

CTD FBD WTA LPR MTD FND HTD ADD HFD MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD SLKD CCSD SWD LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD F LXD FTTC DNDY DNO3 MCBN



Caution: Ensure that CTD is set properly. Note: Add MTA to enable Maintenance functionality.

HUNT

####

LHK

1

0

Last Hunt Key number limit

SCI

0

Station Category Indication priority level

PLEV

02

Priority Level

AST

IPAG

0

Meridian Link Unsolicited Status Message group

MLWU_LANG

0

Language choice for auto-wakeup

DNDR

0

Directory Number Displayed Displayed Ringing Ringing (in seconds)

KEY

00 SCR ####

CPND

Associate Set Assignment

First key, Rings, Extension Number

NEW

NAME

XXXXX

XPLN

DISPLAY_FMT

Hunt DN – Probably the Voice Mail DN

Enter the user’s name here

KEY

01

KEY

02

KEY

03

KEY

04

KEY

05

KEY

06

KEY

08

KEY

Message: Message: Voice Mail Access

6.10.5 Copying Telephones The easiest way to create telephones is to build one master telephone, (or a master for each type), and then copy it to other TNs as required. This works equally well for analog or for digital telephones.

DG-Option11c-1.doc

Page 58 of 58


To copy a TN to a blank TN, use the CPY 1 command command in Load 10 or 11. You will be prompted for the the from and to TNs and for the new DN. Tip:

You can copy from a master TN to an entire blank line card using using the CPY 16 command. This is an easy way to populate line cards with basic TN information. Final adjustments can then be made to the Description, the Name, the Key 01 DN, and the Speed Call List number for each new TN as required.

DG-Option11c-1.doc

Page 59 of 59


7

Telephone Installation Installati on and Connection

It is highly recommended that for new offices and for offices where wiring is re-worked, that all voice jacks be wired, presented presented to a line card in the PBX, and fully documented. documented. This allows changes without the physical presence presence of a Technician. The initial outlay will be saved in travel cost.

7.1

Digital

The black Nortel 2616 with display is the EPC standard telephone. It is a 2-wire 2-wire digital set with 16 programmable keys. EP has a standard key layout which is depicted below and programmed programmed in accordance with paragraph 6.10.3 above.

7.1.1

2616 Key Layout Layout

Key 00

Line 1

Key 01

Line 2

Key 02

AutoDial

Key 03

AutoDial

Key 04

AutoDial

Key 05

AutoDial

Key 06

AutoDial

Key 07

Program

Key 08

Message

Key 09

Speed Call

Key 10

Call Forward

Key 11

Call Transfer

Key 12

Conference Conferen ce

Key 13

Call Pickup

Key 14

Display

Key 15

Handsfree/Mute

Key 07 Key 15

Key 00

Key 08

Note: Pre-printed key-caps are available and are preferred.

7.1.2

Add-on-Module

The Add-on-Module provides an additional sixteen programmable keys to a model 2616 telephone. This makes a “po-boy” “po- boy” Attendant Console suitable for most locations. Several AOMs can be added to a single 2616. This feature is activated activated by placing the number of AOMs, AOMs, (typically 1), in the AOM field of the 2616 TN configuration. Typically the new keys will will all be programmed as “ADL 16” but you should check with the site for their preferences. Caution:

7.1.3

The AOM will not work on an “un-powered” 2616 such as the NT9K16AC03.

Other Digital Phones

Other digital telephones in use by EP include the 2008 and the 3904. Programming for the 2008 is show above but further details on these phones is outside the scope of this document at this time.

DG-Option11c-1.doc

Page 60 of 60


7.2 Analog The placement of analog jacks at every telecom access point provides service capability for modems, fax machines, ma chines, and conference conference telephones as required. required. A POTS can be added to an analog jack for a quick second line or for a cordless phone when required.

7.3

Jack Wiring

Telephone jacks should be the RJ-11 type if possible11. The RJ-45 jack will work but should be avoided unless required by local standards 12. The standard EP color for a digital jack is Ivory or White, and the standard analog jack is black. Due to the high availability of 4-pair Category 5e cable, it is recommended that this LAN rated cable be used for telephones also. Cat 5e rated cable provides excellent electrical characteristics for telephone service. One cable can provide up to four telephone circuits and these can be split-out as required. The recommended color for Cat 5e cable used for voice is white. The most versatile yet cost effective configuration would be to provide LAN and Voice service at a single modular faceplate with some room for expansion if required.

LAN 1

LAN 2

D

A

Future

Future

The use of 2-pair on the digital jack and the other 2-pair on the analog jack is the most common configuration. If, after installation, two lines are required, a splitter can be used as a temporary solution until a Technician can return to the site and add a jack. Here are some splitter part numbers:

2-Way – CSI/Suttle SE-267B 3-Way – CSI/Suttle SE-173A

Note: Although EPC has combined LAN and voice in the same Cat 5e cable, this is no longer a recommended option.

11

Some countries now require the use of RJ-45 jacks for telephones.

12

For example, RJ-45 jacks are required on new telephone service in London.

DG-Option11c-1.doc

Page 61 of 61


8

Maintenance & Operation

8.1 8.1.1

MAC Move

Moves with the Option-11c are done in software rather than by switching wires on a terminal block. Re-wiring a block is not desirable because it requires on-site personnel, and it will eventually wear out the block13. A move is the most common operational task. A TN can be moved to any blank TN on the same type of line card. Since TNs are hardwired to a specific specific office and jack and site documentation gives us this information, it is only necessary for the Technician to know the “From” and “To” locations. Most of the time the “To” location is occupied however, and this precludes a simple move. An example would be an employee office swap. This is handled by a 3-way move. Example:

Employee X and Employee Y are changing offices and you need to move their digital phones. Assume the following TNs:

Employee X - 06 01 Employee Y - 06 02

First, find an unequipped unequipped TN on any digital line card. To do this, from Load Load 10 or 11 use the STAT ## command where ## represents the Cabinet number and Slot number. Assuming you have a digital line card in slot 6 of the first cabinet the command would be STAT 06. Unequipped TNs will show up as “UNEQ”. “UNEQ”. Assume TN 06 15 on this card is UNEQ. Second pick an Employee and check to see that his phone is not in use; STAT 06 02 for Mr. Y. “IDLE” indicates the line is not in use. Third, move Mr. Y to the UNEQ TN. MOV 06 02 to 06 15, (06 02 is now UNEQ) Fourth, check check to see if Mr. X is on his line. If not, MOV 06 01 to 06 02, (06 01 is now UNEQ) Last, MOV 06 15 to 06 01, (06 15 is UNEQ again).

8.1.2

Add

A phone can be added using the procedures in Section Section 6.10, but the easiest way to add a telephone to an unequipped TN is simply to copy from a good TN and make the DN specific changes.

8.1.3

Change

Typically a change involves involves only one or two parameters parameters on a telephone. The easiest way to do this is to use the easy change, (ECHG) (ECHG) option. When the CHG command is issued issued and the TN is entered, answer “Yes” to ECHG and you don’t have to go through all of the telephone parameters.

13

Especially a 66-block

DG-Option11c-1.doc

Page 62 of 62


Example:

Joe leaves the company and Mary moves into his office and we want to change the name on Key 00 from Joe to Mary. This phone is on TN 06 03 and the DN is 4321 The Option-11c releases name storage memory after a name is entered. “Joe” is smaller than “Mary” so “Mary” “Mary” will not fit. You will get an error message when you try.

Tip:

First, take Joe’s name out. This will reset the amount of space space you have for the name. REQ

CHG

TYPE

2616

TN

06 03

ECHG?

YES

ITEM

KEY 00 SCR 4321

CPND

OUT

OUT OUT

Second, add Mary’s name. REQ

CHG

TYPE

2616

TN

06 03

ECHG?

YES

ITEM

KEY 00 SCR 4321

CPND NAME

NEW Mary

OUT OUT

Note: If the situation had been reversed and there was enough room for the new name, the command “CHG” could have been issued at the CPND prompt.

8.2


8.3 History

8.4

Diagnostic Tools

8.5

Final Documentations and ComNet

DG-Option11c-1.doc

Page 63 of 63


9

Engineering Notes

9.1

Field Safety •

Never work on a telephone telephone wiring frame or PBX during a thunder thunder storm. Stay out of the switch-room.

•

Never wear metallic jewelry of any kind while physically working on a PBX. Never look at the end of a connected Fiber Optic cable.

• •

Observe local codes and rules with regard to safety. This includes the use of safety shoes and hard hats where required.

•

Keep a CO2 fire extinguisher in the switch-room during construction.

•

Keep a first-aid kit in the switch-room during construction.

9.2

Documentation & Resources

9.2.1

Nortel Technical Publications

Nortel provides considerable information14 in the form of NTP’s. These are now provided on CD-ROM with a new system. If a hard copy of the NTP’s is required, be sure to specify it with the switch purchase. The Software Input/Output Guide, (Books 1 and 2), are the most useful references for the tasks described in this document. Caution:

9.2.2

Be sure and work from a NTP that matches the software release and issue to avoid confusion.

Other Information

http://www.pbxtech.net/ProdInfo/ProdInfo_Main.html

14

often TMI

DG-Option11c-1.doc

Page 64 of 64


9.3

Common Tasks & Functions

Task or Function

Overlay

Command

Notes

Query System Time and Date

LD 2

TTAD TTAD

day month year hour minute second

Set System Time and Date

LD 2

STAD STAD

25 04 02 19 31 33 (April 25 , 02 7:31:33 PM)

Print a DNB

LD 20 or 22

PRT, DNB

Enter a DN when prompted or it will print all DN’s

Print a TNB

LD 10, 11, or 20

PRT, “type”, TN

Type is the telephone type; typically a 2616 or a 500. If no TN is entered, all TN’s will be printed. This also works for digital and analog trunks.

Print unused Card Slots

LD 20

LUC

Print unused Voice Units

LD 10, 11, or 20

LUVU LUVU

Print unused DN’s

LD 10, 11, or 20

LUDN

System Information

LD 22

ISS

Gives Version, Release, and Issue

LD 22

PRT PKG

List of equipped Packages

LD 22

ISSP

Prints Version, Release, Issue, and Packages

LD 22

TID TID

Print the Serial Number

LD 22

SLT

Print the System Limitations

LD 43

EDD

Saving Data

9.4

th

A type such as 2616 or 500 can narrow the scope of this listing.

Serial Connections to the PABX

The Nortel “octopus” cable provides several 25-pin, DB-25 style RS-232 ports. One of these ports should be connected to the Terminal Server, and again, Cisco cables and adapters may be used. Cisco supplies two types of DB-25 to RJ-45 adapters; one is labeled “Modem” and the other is labeled “Terminal”. Either of these may be used but one requires the Nortel supplied null-modem adapter. • • •

Direct Connection Modem Connection Xyplex Connection

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9.5

Xyplex Settings

The optimal Xyplex terminal server ports settings for an Option-11c and for other items of equipment such as Cisco routers routers and switches are are not the same. The best settings for Cisco can can cause an Option-11c serial port to shut down. Xyplex configuration is handled in another document, but here are a couple of useful port settings, (# represents the port number or range of numbers, i.e. 1-20). DEFINE PORT # TYPEAHEAD SIZE 1024 DEFINE PORT # IP TCP WINDOW SIZE 1024

Some Xyplex/Option-11c compatibility test results will be added to this paragraph at a later date.

9.6

ProComm Settings

Terminal parameters can be critical. Improper parameters can cause the switch to lock out the Com port or cause failure in uploads or downloads. For normal Terminal Mode Operation (direct connect): General Options • • • • •

VT100 emulation ASCII for the Transfer Protocol Direct Connect (Com 1 or 2) 9600 8-N-1

Transfer Options •

Upload – Don’t translate CR and Strip LF

•

Download – Don’t translate CR and Strip LF

•

Delay between lines = 3 (x 1/10 sec)

•

10 mS between characters

•

Expand Tabs 8 spaces

•

10 seconds until download timeout

9.7

Backup, Restore, and Archive

9.7.1

Backup

Make sure you understand this procedure and are ready before proceeding. •

Go to Load 43 and execute the EDD command EDD command to ensure that all configuration changes are saved.

•

Setup your communications program to receive using Xmodem protocol. protocol. Make sure you have have a directory already setup or a blank, formatted diskette in the A: drive.

•

Go to Load 143 and execute the XBK command. XBK command.

•

At the INFO: prompt, INFO: prompt, enter the text you want to appear appear as a header on this data file. You have 128 characters including spaces.

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•

Press twice twice and you will see the R> prompt. R> prompt. This indicates the switch switch is ready and waiting to send data. Note: The next step must be completed within 2 minutes or the system system will time out. If the system times out, start with LD 143 enter, XBK etc.

•

In you communications program, “Receive” the configuration file using Xmodem Xmodem protocol. The file received will be in binary format. (see Figure 4).

•

Select the folder you have created on C: or A: drive and “Save”

•

Wait for the transfer operation to complete.

•

When successfully completed, the Option 11 responds with OK .

•

To verify the the backed-up data file, enter the the command “XVR”. You will see the R> prompt R> prompt again. This means the system is waiting to receive your file. Using your communications program, send the file you just downloaded back to the switch. You should see a series of C’s C’ s on the screen and when the file is successfully verified, the Option-11c will respond with OK .

9.7.2

Restore

Make sure you understand this procedure and are ready before proceeding. •

Go to Load 143 and execute the XRT command. XRT command.

•

The Option-11c system responds with WAIT—2 MINUTES followed MINUTES followed by R>

•

Send the backed-up data file using the Xmodem protocol from your communications program.

•

The system will display the character C every C every 3-seconds until the file is sent. Note: The file must be sent before the character C is C is displayed 20 times (approximately 1minute) to avoid a time out. Note: The ID contained in the configuration database record being sent is checked against the system controller card. If the ID’s do not match, the data will still be restored but a BKP011 will be displayed as a warning indicating the site ID did not match. This is normal; the site ID will automatically be corrected on the next data dump.

•

When the file is successfully restored, the Option-11c system responds with OK .

•

To verify the restored data file, enter the command XVR . You will see the R> prompt R> prompt again. This means the system is waiting to receive your file. Using your communications program, re-send the file you just uploaded to the switch. You should see a series of C’s on the screen and when the file is successfully verified, the Option-11c will respond with OK .

Now it is necessary to perform a SYSLOAD in order to get the uploaded file into the System memory. •

Type XSL and press the ke key y

•

The system responds with CONFIRM? (Y/N). (Y/N). Enter a Y.

•

You are prompted with PSWD. Press

•

Wait for the successful completion of the SYSLOAD. You will see DONE when DONE when it has completed. Exit Load 143 with ****.

•

In Load 2, set the date and time with the STAD command. STAD command. Use the TTAD command TTAD command to confirm you entered the data correctly. Exit Load 2 with ****.

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Note: STAD format is (dy) (mo) (year) (hr) (mn) (sc) •

In Load 43 enter the EDD NBK command NBK command and wait for the data dump to complete. Exit Load 43 with ****.

9.7.3

Archive

This procedure stores a printable ASCII text text copy of the Option-11c Option-11c configuration and database. This information cannot be reloaded into a switch electronically, but it can be used to rebuild the switch manually if it becomes necessary. Utilizing a terminal program such as ProComm, connect to the PBX. Set up your terminal terminal program to capture the output to your hard hard drive. Follow the sequence below. Note: Some features and programs may not be equipped on all PBX systems so some of the requests for switch information will return error messages. When you are finished, close out the capture file, rename it, and store it on ComNet. LD

Prompt

Command

20

REQ

PRT

TYPE

TNB TNB

Notes No tes Prints the entire TN block.

OUT OUT REQ

PRT

TYPE

SCL

Prints the Speed Call List(s)

OUT OUT REQ

PRT

TYPE

MFC MFC OUT OUT

REQ

PRT

TYPE

MFE MFE OUT OUT

REQ

PRT

TYPE

MFR MFR OUT OUT

REQ

PRT

TYPE

MFVE OUT OUT

REQ

PRT

TYPE

PRE PRE OUT OUT

REQ

PRT

TYPE

TCON

Tandem Connection

OUT OUT 21

REQ

END

REQ

LTM

CUST

0

List Trunks

OUT OUT REQ

DG-Option11c-1.doc

PRT

Page 68 of 68


LD

Prompt

Command

Notes No tes

TYPE

RD RDB B

Route Data Blocks

CUST

0 OUT OUT

REQ

PRT

TYPE

CR CRB B

CUST

0

Code Restriction Blocks

OUT OUT REQ

PRT

TYPE

CD CDB B

CUST

0

Customer Data Blocks

OUT OUT 22

23

REQ

END

REQ

ISS

REQ

PRT

TYPE

PKG

REQ

PRT

TYPE

CFN

REQ

PRT

TYPE

ALARM

REQ

PRT

TYPE

CINV

REQ

PRT

TYPE

IMA

REQ

PRT

TYPE

ATRN

REQ

PRT

TYPE

PWD

REQ

PRT

TYPE

SLT

REQ

END

REQ

PRT

TYPE

AC ACD D

Software Issue Installed Packages Configuration Record

OUT OUT REQ

PRT

TYPE

SCB OUT OUT

REQ

PRT

TYPE

AD ADS S OUT OUT

REQ

PRT

TYPE

CD CDN N OUT OUT

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Page 69 of 69


LD

Prompt

Command

REQ

PRT

TYPE

NACD

Notes No tes

OUT OUT 49

REQ

END

REQ

PRT

TYPE

FCR FCR

CUST

0 OUT OUT

REQ

PRT

TYPE

IDC IDC

CUST

0 OUT OUT

56

REQ

END

REQ

PRT

TYPE

FTC FTC

Primarily for International locations.

OUT OUT REQ

PRT

TYPE

MCAD OUT OUT

57

REQ

END

REQ

PRT

TYPE

FFC

Flexible Feature Codes

OUT OUT 73

REQ

END

REQ

PRT

TYPE

DD DDB B

REQ

PRT

TYPE

DTI2

FEAT

ABCD

REQ

PRT

TYPE

DTI2

FEAT

SYTI

REQ

PRT

TYPE

DTI2

FEAT

LPTI

LOOP

REQ

PRT

TYPE

DTI2

FEAT

PAD

Digital Data Block.

OUT OUT 86

REQ

END

REQ

PRT

DG-Option11c-1.doc

BARS

Page 70 of 70


LD

Prompt

Command

CUST

0

FEAT

DGT

Notes No tes Digital Manipulation Table

OUT OUT REQ

PRT

CUST

0

FEAT

ESN

REQ

PRT

CUST

0

FEAT

ITGE

Incoming Trunk Group Exclusion Index

OUT OUT REQ

PRT

CUST

0

FEAT

RLB RLB

Route List Indexes

OUT OUT 87

REQ

END

REQ

PRT

CUST

0

FEAT

CD CDP P

TYPE

ALL ALL

REQ

PRT

CUST

0

FEAT

FCAS

More BARS Coordinated Dialing Plan

OUT OUT

90

93

REQ

PRT

CUST

0

FEAT

NCTL

NRNG

0 10

REQ

END

REQ

PRT

CUST

0

FEAT

NET

TRANS

AC AC1 1

TYPE

ALL ALL

REQ

PRT

CUST

0

FEAT

NET

TRANS

AC AC2 2

TYPE

ALL ALL

REQ

END

REQ

PRT

TYPE

TACC

CUST

0

DG-Option11c-1.doc

Network Control

More BARS

Tennant Data

Page 71 of 71


LD

94

95

Prompt

Command

TEN

ACC

ALOW

REQ

PRT

TYPE

RACC

CUST

0

TEN

ACC

ALOW

REQ

END

REQ

PRT PR T

TYPE

L1MF

REQ

PRT

TYPE

MFET

REQ

PRT

TYPE

MFK5

REQ

PRT

TYPE

MFK6

REQ

PRT

TYPE

R2MF

REQ

PRT

TYPE

R2MFC

REQ

END

REQ

PRT

TYPE

NAME

CUST

0

PAGE

DIG

DN

ALL ALL

SHRT

YES YES

REQ

END

DG-Option11c-1.doc

Notes No tes

MFC MFC

CPND

Short Version

Page 72 of 72


9.8

Brief History of the Option-11

In the early seventies, Northern Telecom developed the SL-1 which featured a digital switching matrix under computer control. In 1985, Northern Northern Telecom announced major enhancements to the SL family. It was called the the Meridian SL-1 Integrated Services Network and included included fully digital telephones and a data pipe to the desktop. On January 30, 1990, Northern Telecom Telecom released the Meridian Meridian 1. It was a modular PABX system system using common commo n equipment that merged the functionality functionality of Meridian SL-x families. This suite of Switches covered a range of applications from 30 to 10,000 lines with the Option-11c at the bottom end. The features and capabilities of the Option-11c have increased significantly. significantly. The future of the OptionOption11c includes Voice over IP, (VoIP).

9.9

Conversion Factors Convert From:

Operator

Factor

To:

feet

X

0.304801

meters

meters

X

3.280833

feet

ccs cc s

X

Btu/Hour

X

0.0002930

Kilowatt Kilowa tt

Ton

X

12000

BTU/Hour

Hairs-breadth Hairs-breadt h

X

0.020833

Inch

mph

X

DG-Option11c-1.doc

erlangs

furlongs/fortnight

Page 73 of 73


10 Summary This document covers the basic installation for a Meridian Option-11c PABX in a small to medium sized office. It does not cover voice mail systems or special requirements. Every effort has been made to keep keep this simple. Special requirements and unusual circumstances should be referred to Engineering in Houston.

O

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11 Appendix-A: Appendix-A: Configuration Flow Chart SYSTEM LEVEL PRI or DTI Trunks Exist

START

Digital Data Block LD 87

Yes

No

Configuration Record LD 17 Prt LD 22

CUSTOMER LEVEL Customer Data Block LD 15 Prt LD 21

Route Data Block LD 16 Prt LD 21

Route List Block Digital Manipulation LD 86

Trunk Data Block LD 14 Prt LD 20

Flexible Features Call Party Name Display Call Park

ESN Data Block LD 86 Prt LD 86

NARS/BARS LD 90 Prt LD 90

STATION LEVEL

END

Analog Telephones LD 10 Prt Ld 10, 11, 20

Digital Telephones LD 11 Prt LD 10, 11, 20

EN G . RE CO R D

Speed Call List LD 18 Prt LD 20

DATE

COMMUNICATIONS Department

Sequence Relationship

APPENDIX-A Configuration Flow Chart DESIGN D R AW N B Y :

DG-Option11c-1.doc

F irir st st IIs s su su e

S ep ep 19 19 , 2 00 00 2

J a m e s R . L a w re n c e

SCALE:

NONE

W . O.

NO N E

DWG. NO .

DG-01-1

REV.

B

Page 75 of 75


12 Appendix-B: Appendix-B: Switch Listings 12.1 Configuration Configuration Record Record LD 22, PRT, CFN ADAN HIST SIZE 5000 USER MTC SCH BUG ADAN TTY 0 TTY_TYPE SDI CAB 00 CARD 00 PORT 0 DES DES FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 1 TTY_TYPE SDI CAB 00 CARD 00 PORT 1 DES DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 2 TTY_TYPE SDI CAB 00 CARD 00 PORT 2 DES DES BPS 9600 BITL 8 STOP 1 PARY NONE FLOW NO USER MTC SCH BUG TTYLOG 0 BANR YES ADAN TTY 8 TTY_TYPE LSL CAB 00 CARD 10 PORT 0 DES DES BPS 1200 BITL 8 STOP 1 PARY NONE FLOWTYPE MAIL ADAN AML 9 VOICE MAIL CARD 10 PORT 1 DES DES BPS 4800 CLOK EXT

DG-Option11c-1.doc

IADR 003 RADR 001 T1 10 T2 002 T3 040 N1 128 N2 08 K 7 RXMT 05 CRC 10 ORUR 005 ABOR 005 ENL NO ADAN DCH 4

Typical Typi cal ‘D’ channel for an Option switch

CTYP DCHI CARD 02 PORT 1 DES OPTION81 USR SHA ISLM 23 DCHL 2 OTBF 32 DRAT 56K CLOK EXT NASA NO IFC SL1 SIDE USR CNEG 1 RLS ID 21 RCAP ND1 MBGA NO OVLR NO OVLS NO T23 20 T200 3 T203 10 N200 3 N201 260 K 7 PARM LPIB 96 HPIB 16 500B 16 NCR 80 MGCR NULL CSQI 020 CSQO 020 TUBO NO CFWS NO PCML MU ALRM YES ERRM ERR BUG AUD DTRB 100 TMRK 128 FCDR OLD PCDR NO

TPO NO TSO NO CLID YES DUR5 NO MLDN YES MARP YES FRPT NEFR DCUS NULL MSCL 3000 (DID number block) PMSI MANU PMS1 PMCR 20 PORT NONE NDIS 20 OCAC NO MTRO MR SBA_ADM_INS 001 SBA_USER 010 BCAP SPEECH CEQU MPED 8D SUPL 000 004 008 012 016 032 036 040 048 XCT 000 CONF 029 030 031 062 DTI/PRI LOOP DLOP NUM DCH FRM LCMT YALM TRSH PRI 002 24 ESF B8S FDL 00 MISP OVLY SID 0 BACKGROUND TESTING BKGD 044 PBXH 01 TODR 01 DROL 030 034 038 043 044 135 MULTI_USER ON VAS VSID 09 DLOP AML 09 SECU NO INTL 0001 MCNT 9999 CONF DIR ATRN CODE 0 SOLR 12 ROLR +45.00 AOLR +45.00 TOLR -45.00 AGCD NO VOLR NO HRLR +42.00 HTLR -44.00

Page 76 of 76


12.2 Customer Data Block LD 21, PRT, CDB CUST 00 AML_DATA OPT DNX VSID GP02 GP03 GP04 GP05 GP06 GP07 GP08 GP09 GP10 GP11 GP12 GP13 GP14 GP15 ANI_DATA ANAT 111 ANLD 1111 ATT_DATA OPT AHD BIND BIXA BLA DNX IC1 XTG IDP XLF XBL FKA MWUD LOD REA SYD ATDN 0 NCOS 0 CWUP NO CWCL 0 0 CWTM 0 0 CWBZ NO NO MATT NO RTIM 30 30 30 ATIM 0 AQTT 30 AODN SPVC 00 SBLF NO RTSA RSAD SACP NO ABDN NO IRFR NO XRFR NO ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 RICI AWU_DATA AWU YES ATRC NO RANF RAN1 000 RAN2 000 LA11 000 LA12 000 LA21 000 LA22 000

DG-Option11c-1.doc

LA31 000 LA32 000 LA41 000 LA42 000 LA51 000 LA52 000 R2BN 00 00 R2ED 00 00 NRWU 5 TAWU 0 WUD NO STE NO CCS_DATA CCRS UNR ECC1 UNR ECC2 UNR CNCS PELK NO CDR_DATA CDR YES IMPH NO OMPH NO AXID NO TRCR NO CDPR NO ECDR NO PORT 2 CHLN 0 FCAF NO FCR_DATA NFCR YES MAXT 2 OCB1 255 OCB2 255 OCB3 255 IDCA NO FFC_DATA CCRS UNR SCPL 0 FFCS NO STRL 0 STRG ADLD 0 FTR_DATA OPT AHD BIND BIXA BLA CFO CFRA COX CPA CTD DBD DNX DSX HTU HVD XBL IC1 IDP XLF IHD XTG FKA LOD LRA MCI MWUD PVCD REA RND RTR RTD ROX SBD SYD TTAD VOBA CWRD DGRP 10 IRNG NO PKND 2 DNDL NO SPRE 1 PREO 0 SRCD 1234 EEST NO TTBL 0 MUS NO ALDN RECD NO PORT 0

STCB NO MCDC NO IDEF NO MTAR NO LEND NO MSCD NO CPCI NO IMS_DATA IMS YES IMA YES APL NONE UST NO APL NONE UMG NO APL NONE INT_DATA ACCD OVF OVF OVF ATN CTVN OVF OVF OVF ATN MBNR OVF OVF OVF ATN CTRC OVF NAP OVF NAP CLDN NAP OVF NAP NAP NINV OVF OVF OVF ATN NITR OVF OVF OVF ATN NRES OVF OVF OVF ATN NBLK OVF OVF OVF ATN RCLE ATN OVF ATN ATN CONG OVF LLT OVF DNDT BSY LDN_DATA OPT XLDN DLDN NO LDN0 5000 LDN1 LDN2 LDN3 LDN4 LDN5 ICI 00 ICI 01 ICI 02 ICI 03 ICI 04 ICI 05 ICI 06 ICI 07 ICI 08 ICI 09 MPO_DATA FMOP RGNA STD STD AOCS DIS ATN RCY1 04 RCY2 04 RALL NO CDTO 14 IFLS NO MHLD NO PCDS CNFD 1 TGLD 2 DISD 3 CCDO NO AFCO NO ACNS NO

Page 77 of 77


NET_DATA OPT RTD AC2 ISDN YES PNI 7 PINX_DN MBG 0 BSGC 65535 PFX1 PFX2 HLOC (local prefix) LSC (local prefix) RCNT 5 PCMC 15 SATD 1 TRNX NO EXTT NO VNR NO NIT 8 FOPT 14 NIT_DATA NIT1 7700 TIM1 NIT2 TIM2 NIT3 TIM3 NIT4

DG-Option11c-1.doc

TIM4 ENS NO OAS_DATA ODN0 ODN1 ODN2 ODN3 ODN4 ODN5 ODN6 ODN7 ODN8 ODN9 ASTM 30 RDR_DATA OPT CFO CFRA PVCD CWRD FNAD HNT -CHG -CHG TO FD FDN N FNAT HNT - CHG TO FD FDN N FNAL HNT - CHG TO FD FDN N CFTA NO CCFWDN CFN0 4 CFN1 4 CFN2 4 DFN0 4 DFN1 4 DFN2 4 DNDH NO

MDID YES NDID YES MWFB YES TRCL 0 CRT0 00 00 00 00 CRT1 00 00 00 00 CRT2 00 00 00 00 CRT3 00 00 00 00 ROA_DATA OPT ROX RICI TIM_DATA FLSH 45 PHDT 30 DIND 30 DIDT 14 LDTT 6 BOTO 14 DBRC 60 RTIM 30 30 30 ATIM 0 AQTT 30 ADLD 0 NFNA 0 HWTT 300 NIT 8 FOPT 14 TST_DATA

Page 78 of 78


12.3 Electronic Switch Network MXLC 300 MXSD 20 MXIX 10 MXDM 100 MXRL 100 MXFC 0 MXFS 0 MXSC 0 NCDP 0 AC1 9 AC2 8 DLTN YES ERWT YES ERDT 6 TODS 0 00 00 23 59 RTCL DIS NCOS 0 - 0 NCOS 1 - 0 NCOS 2 - 0 NCOS 3 - 0 NCOS 4 - 0 NCOS - 0 NCOS 6 - 0 NCOS 7 - 0 NCOS 8 - 0 NCOS 9 - 0 NCOS 10 - 0 NCOS 11 - 0 NCOS 12 - 0 NCOS 13 - 0 NCOS 14 - 0 NCOS 15 - 0 NCOS 16 - 0 NCOS 17 - 0 NCOS 18 - 0 NCOS 19 - 0 NCOS 20 - 0 NCOS 21 - 0 NCOS 22 - 0 NCOS 23 - 0

DG-Option11c-1.doc

NCOS 24 - 0 NCOS 25 - 0 NCOS 26 - 0 NCOS 27 - 0 NCOS 28 - 0 NCOS 29 - 0 NCOS 30 - 0 NCOS 31 - 0 NCOS 32 - 0 NCOS 33 - 0 NCOS 34 - 0 NCOS 35 - 0 NCOS 36 - 0 NCOS 37 - 0 NCOS 38 - 0 NCOS 39 - 0 NCOS 40 - 0 NCOS 41 - 0 NCOS 42 - 0 NCOS 43 - 0 NCOS 44 - 0 NCOS 45 - 0 NCOS 46 - 0 NCOS 47 - 0 NCOS 48 - 0 NCOS 49 - 0 NCOS 50 - 0 NCOS 51 - 0 NCOS 52 - 0 NCOS 53 - 0 NCOS 54 - 0 NCOS 55 - 0 NCOS 56 - 0 NCOS 57 - 0 NCOS 58 - 0 NCOS 59 - 0 NCOS 60 - 0 NCOS 61 - 0 NCOS 62 - 0 NCOS 63 - 0

NCOS 64 - 0 NCOS 65 - 0 NCOS 66 - 0 NCOS 67 - 0 NCOS 68 - 0 NCOS 69 - 0 NCOS 70 - 0 NCOS 71 - 0 NCOS 72 - 0 NCOS 73 - 0 NCOS 74 - 0 NCOS 75 - 0 NCOS 76 - 0 NCOS 77 - 0 NCOS 78 - 0 NCOS 79 - 0 NCOS 80 - 0 NCOS 81 - 0 NCOS 82 - 0 NCOS 83 - 0 NCOS 84 - 0 NCOS 85 - 0 NCOS 86 - 0 NCOS 87 - 0 NCOS 88 - 0 NCOS 89 - 0 NCOS 90 - 0 NCOS 91 - 0 NCOS 92 - 0 NCOS 93 - 0 NCOS 94 - 0 NCOS 95 - 0 NCOS 96 - 0 NCOS 97 - 0 NCOS 98 - 0 NCOS 99 - 0 ETOD TGAR YES

Page 79 of 79


Department Guideline

12.4 Route Data Block The Route Data Block is the set of parameters identifying the type of route being programmed. The following are are pre-programmed examples of COT and DID routes. LD 21, PRT, RDB TYPE RDB CUST 00 DMOD ROUT 0 TKTP COT CO TRUNK PRIV NO SAT NO RCLS EXT DTRK NO ISDN NO PTYP ACO AUTO NO ICOG OGT OUTGOING CALLS RANX NO SRCH LIN STEP ACOD 6800 TARG OABS TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 FLH 510 GRD 896 SFB 3 CRD 512 TFD 0 LEXT 100 SST 3 0 NEDC ETH FEDC ETH CPDC NO SPCT IMM HOLD 02 02 40 SEIZ 02 02 RGFL 02 02 RVSD 08 31 ILLR 02 02

DG-Option11c-1.doc

CDR NO MUS NO MR NO MANO NO EQAR NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 TTBL 0 OHTD NO PLEV 2 MCTS NO ALRM NO ART 0 SGRP 0 TYPE RDB CUST 00 DMOD ROUT 2 TKTP DID DID TRUNK M911_ANI NO NPID_TBL_NUM 0 SAT NO RCLS EXT DTRK NO ISDN NO PTYP ACO AUTO NO DNIS NO ICOG ICT INCOMING CALLS STEP ACOD 6802 TARG BILN NO OABS

INST TIMR ICF 512 OGF 512 EOD 13952 DSI 34944 NRD 10112 DDL 70 ODT 4096 RGV 640 FLH 510 GRD 896 SFB 3 TFD 0 SST 5 0 NEDC ORG FEDC ORG CPDC NO DLTN NO HOLD 02 02 40 SEIZ 02 02 SVFL 02 02 DRNG NO CDR NO MUS NO FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 TTBL 0 OHTD NO PLEV 2 MCTS NO ALRM NO ART 0 SGRP 0

Page 80 of 80



13 Appendix-C: Definitions of Terms & Acronyms Term

Reference

Definition

Carriage Return (the “Enter” key if born after 1985)

1FB

Single-line, Flat-rate Flat-rate,, Bus ine ss

1FR

Single-line, Flat-rate, Flat-rate, Residential

A

Ampere

AMI

Alternate Mark Inversion - T1 Line Code

ANSI

American National Standar ds Institute Institute

AOM

Add on Module (for 2616 telephone). Provides extra keys for programming. programmi ng. This module is typically used with the Option-11c in lieu of an Attendant Console telephone set. Caution: the AOM will not work on an un-powered 2616 set.

Attenuation AUTO AUTO

A decrease in the signal strength of RF and measured in dB. Opposite of Gain. DDB, LD 73

Automatic recovery for frame slippage

AWG AWG

American Wire Gage

B8ZS

Bipolar 8 Zero Substitution - T1 Line Code

BARS BARS

Basic Alternate Route Selection

Baud

A bit per s econd ( bps) in a binary system. system. Note: bps and baud are interchangeab interchangeable le only in binary.

BER

Bit Error Error Rate. General use: the minimum received signal strength required to have no -6 more than 1 error in 10 (10 million).

BIPC

DDB, LD 73

Bipolar violation Count threshold

BIPV

DDB, LD 73

Bipolar Violation & OOS threshold

Borrow Ditch

The low point on e ach side of a road or highway from where dirt was "bor rowed" to build up the road bed. This term is univ ersally misstated "bar ditch".

bps

bit per second

BRI

Basic R ate ISDN, 128 kbps, two B-Ch.

C

Centigrade

Campus

Customer premise or facility

CCS

100 Call Seconds. A unit of telephone line or trunk usage.

CDB

Customer Data Block

CE

A European Union certification standard. All electrical or electronic equipment imported into Europe must have this certification.

CEQP

DDB, LD 73

Clock Controller Equipm ent

CFA

Carrier Failure Alarm Alarm - T1 alarm condition

CFN

Configuration Record

cilantro

A nasty, green-leafy substance not fit for human consu mption.

CLKN

DDB, LD 73

Clock card slot Number

CO

Central Office. A Telco switching office.

COT

Central Office Trunk. Note: this is not a Tie.

CRC

Cyclic Reduncancy Check - a common form of error checking and us ed in ESF framing.

Crossover Cable

This term applies to EtherNet cables only. This is not a “Rolled” cable.

CSA

Canadian Standards Association

CSU/DSU

Custom er Service Unit / Digital Service Unit: A device that provides a digital interface to high-speed lease lines, (or equivalant customer provided line(s)).

DG-Option11c-1.doc

Page 81 of 81



Term

Reference

Definition

dB (d (decib eci bel)

One tenth of a bel, (B) or 10 times the logarithm of the power ratio or 20 times the log of the voltage ratio or 20 times the log of the current ratio. A convenient unit for expressing the ratio of the power gain or loss. The basis or 0 -dB reference level must be given, understood, or defined by standard.

dBa

A decibel decibel adjusted for those freq uencies most readily heard by the human ear and referenced against what is considered to be the lowest humanly perceptible sound level.

DCE

Data Communications Equipment. Printers, Multiplexers, etc.

DDS

Digital Data Service. A nationwide service that allows interconnection and transport of data at speeds of up to 64 kbps. The local Carrier provides the local loop service to DDS customers.

DGT

Digital Manipulation Table

DID

Direct Inward Dialing. This is a function of a CO and is delivered on a digital or analog COT.

DL

DataLink - a type of ESF framing bit.

DN

Directory Number. This is the extension or telephone number.

DTE

Data Terminal Equipment. Personal Computers, Data Terminals, etc.

E

Voltage (Electromotive Force)

E&M

Ear & Mouth. Mouth. This refers to audio frequency signaling.

EDD

LD 43

Electronic Data Dump or Backup

EIA

Electronic Industries Association (formerly RMA or RETMA)

EMC EMC

ElectroMagnetic ElectroMagnetic Compatibility Note: NARTE offers certification in the growing ar ea of expertise and use of the European CE logo requires proof of EMC.

EMI EMI

ElectroMagnetic Interference

EMR EMR

ElectroMagnetic ElectroMagnetic Radiation

ESN

LD 86, 87

Electronic Switch Network

FM

Frequency Modulation

FPS

Frame Pattern Sync - a type type of ESF framing framing bit. b it.

FS

D4 signaling framing bit

FSK

Frequency Frequency Shift Keying. A form of digital modulation.

FT

D4 terminal framing bit

FX

Foreign Exchange

Gain

An increase in the signal strength of RF and measure in dB. Opposite of A ttenuation.

Hertz

cycle/sec

HLOC

Home Location Code (of the switch). See LOC

I

Current

ICS

DDB, LD 73

Multi-purpose Multi-purpose serial data link code selection

Insertion Loss

A measure of the attenuation of a device.

IP

Internet Protocol

IPE

Intelligent Peripheral Equipment or Option-11c Cards

ISDN

Integrated Integrated Services Services Basic Netw Network. ork. A 4-wire service of 2 DS0s, (128 kbps), with two telephone numbers.

ISP

Internet Service Provider or InSide or InSide Plant (campus) wiring/equipment

ISS

LD 22

ITU ITU

DG-Option11c-1.doc

Issue of Software International Telecom Telecom munica tions U nion: A standards body operating operating under the aegis of the UN to standardize protocol.

Page 82 of 82



Term

Reference

Definition

KB

Kilob yte: 1024 bytes bytes

Kbps

Kilo bit(s) per second: 1024 bits per second

L

Inductance

LBO

Line BuildOut. Engineering or designing the interface between two telecommu nications devices, such as a PBX.

LFAC LFAC

DDB, LD 73

Loss of Frame Alignment Counter

LFAL LFAL

DDB, LD 73

Loss of Frame Alignment & OOS thresholds

LOC

Location Code. Local prefix for Private Network. The EP standard is the local Telco prefix (NXX) for the location.

Lossy

Having poor efficiency. Leaky. Losses power.

LUDN

LD 10, 11, or 20

List Unused Directory Numbers

LUVU

LD 10, 11, or 20

List Unused Voice Units

m

Meter

MAC MAC

Move Add Change

MB

Megabyte

Mbps

Mega (million) bit(s) per second: 1048576 bits per second

Modem

Modulator Modulator – Dem odulator

NARS

Network Alternate Route Selection

NARTE

National Association of Radio and Telecommunications Engineers.

NCE

NARTE Certified Engineer

NEC

National Electric Code, NFPA 70

NEMA

National Electrical Manufacturers Associa Associa tion

NFPA

National Fire Protection Associa Associa tion

Nibble

½ a byte (fyi)

Nomex®

DuPont trademark for flame-retardant nylon. A substance used to cook operations and maintenance personnel.

NTP

Nortel Technical Publication

OOS

Out of Sync

Order of Magnitude

Increasing or decreasing by a factor of 10. Multiply or Divide by 10. Move the decimal place one place to the left or to the right.

OSP

OutSide OutSide Plant wiring/equipm ent

PABX

Private Automatic Branch Exchange. Also referred to as a PBX or a Switch. This device switches internal calls automatically within a private voice network, and it provides an interface to a PSTN. It replaced the manual PBX where private connections connections were literally literally and physically connected by a PBX operator.

PKG

LD 22

15

Software Packages

POTS POTS


POTS


PREF

DDB, LD 73

PRI

15

Primary Reference source for clock Primary Rate Interface. A Telco tariff. This is a T1 that uses one channel for data to provide features. There are 23 lines available for the trunk on a PRI.

what happens when the band makes an mistake

DG-Option11c-1.doc

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Term

Reference

Definition

Protocol

A system of rules and procedures governing communica tions between two devices.

PRT

Print

PSTN PSTN

Public Switched Telephone Network

R

Resistance

RALM

DDB, LD 73

Remote Alarm threshold

RBOC

Regional Bell Operating Company

RDB

Route Data Block

REQ

Request (what do you want to do)

RFI

Radio Frequency Interference

RG/U

Military designation for coaxial cable. "U" stands for universal.

Rolled Cable

The cable connectors have a reversed pin-for-pin pin-for-pin connection. That is; 1-8, 2-7, 3-6, 4-5, 5-4, et cetera.

RS-232

An unbalanced interface standard for low speeds. Limits are 20 kbps a t 50 feet.

RS-422

A balanced interface standard capable of operating at greater than T1 speeds. The connection is defined in the RS-449 specification.

Skin Effect

The tendency tendency of an AC current to reside on the outside of a conductor as the frequency increases.

SLIP

Serial Line Internet Protocol: an implementation of IP over serial ports.

Sonet

Synchronous Optical Network. Network. A fiber network standard based upon a fundamental rate of 51.894 Mbps or STS-1.

SRAR

DDB, LD 73

Slip Rate Automatic Recovery

SREF

DDB, LD 73

Secondary Reference source for clock

SRGT

DDB, LD 73

Slip Rate Guard Time in minutes.

SRIM

DDB, LD 73

Slip Rate Improvement Monitoring time in minutes.

SRMM SRMM

DDB, LD 73

Slip Rate Maintenance Mainte nance Maximum

SRNT

DDB, LD 73

Slip Rate, Non-Tracking

SRTK

DDB, LD 73

Slip Rate Tracking mode maintenance

STAD STAD

LD 2

Set the system Time and Date (day month year hour minute second)

Straight Cable

The cable connectors have a pin-for-pin pin-for-pin connection. connection. That is; 1-1, 2-2, 3-3, et cetera.

STS

Synchronous Transport Signal

SW56

Switched 56 kbps service is a Digital Data Service that allows customers to pay for data connection only for the time the circuit is connected.

T1 (or T-1)

A classification, classification, protocol, and tariff. The m ost commonly used digital line in the United States, Canada, and Japan. It carries 24 pulse code modulation (PCM) signals using time division multiplexing (TDM) at an overall rate of 1.544 Mbps. Note: The European counterpart is the E1 that supports 30 voice grade c ircuits.

Teflon ®

DuPont trademark for Tetrafluoroethylene, (TFE).

Telco

Telephone Company or telephone service provider.

TIA

Telecommunications Industries Association

TIE TIE

A Tie line or trunk between two private switches. A Tie can be analog or digital and can be private or public. If public, it is not switched. switched. Note: a COT cannot be used as a Tie; a COT and a TIE are different tariffs.

TN

DG-Option11c-1.doc

Terminal Number. This is the Card Slot and the Unit or Port on the Card depicted by a rd nd th pair of of 2-digit numb ers separa ted by a space. space. e.g. 32 06 for 3 Cabinet, 2 Slot, and 6 Unit or Terminal on the Card.

Page 84 of 84



Term

Reference

TNB TRSH

Terminal Number Block DDB, LD 73

Trunk

TTAD TTAD

Definition Thresh old set A combination of lines or channels that forms a grouping of lines is called a Trunk. A single line or channel is not a trunk however, a trunk-line is one of tthe he lines or channels channels in a Trunk. The term “Trunk” is derived from the simile simile of a tree. The roots are connected to the leaves by the tree trunk. Typically, and as with the tree, the lines lines in a telephone Trunk lose their individuality. That is, any leaf can be serviced by any root and the path up the tree-trunk is virtual.

LD 2

View the system Time and Date

UL

Underwriters Laboratory

UTC

Universal Trunk Card

V.17

International Standard for facsimile transmissions at speeds up to 14,400 bps

V.32bis

International Standard for modem data communications at speeds up to 14,400 bps.

V.34

International Standard for modem data communications at speeds up to 28,800 bps.

V.35

An ITU standard for high-speed synchronous data exchange. In the U.S., V.35 is the interface standard used by most routers and DSUs that connect to T1 carriers. Although still popular, V.35 has been obsolete since 1988.

V.FC

V.Fast Class: a pre-V.34 proprietary proprietary standard for 28.8 kbps. Developed by Rockwell and Hayes.

VoIP

Voice over Internet Protocol

W

Watt

Winsock

Windows Sockets. A DLL program segment that provides TCP/IP services.

Wright Act

An Act of the US Congress remembered for the fervor by which it was de livered on the floor. This term is universally misstated "Riot Act".

DG-Option11c-1.doc

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Option-11c Installation & s Etup

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