COMPULSORY QUESTION 2000 9. Write only the correct an!er in the "n!er #oo$. %on&t re'ro()ce the *)etion.
(1) The founder of Scientific Management School of thought was: +a, -.W. Taylor
(b) Herber Simon (c) Pfiffner John (d) Mary Parker ollet (!) The father of Human "elations theory was: (a) #ouglas M$ Mc%regor +, Elton Mayo
(c) &$'$%ladden (d) $ rwick (*) The founding father of theory of +ureaucracy was: (a)Herman iner (b) a Palombra +, Ma/ Weer
(d) ,lbert e-awsky (.) Systems theory of management is based on the conce-t of com-onents ha/ing: (a) 0nde-endence +, Inter (e'en(ence
(c) #e-endence (d) ontingency (2) +ureaucracy of Pakistan is: +a, Elitit
(b) ,gilitarian (c) 3ligarchy (d) Paternalistic Paternalistic (4) ,dministrati/e accountability is established in go/ernment organi5ations by: (a) &6ecuti/e (b) egislature (c) Judiciary +(, "ll the three ao1e
(7) The first book on Public ,dministration was written by: (a) Pfiffner and Presthus +, L. %. White
(c)$ Simon8 Smithburg and Thom-son (d) &$'$ %ladden
(9) Public ,dministration is the study of: (a) Maintenance of aw and 3rder (b) ontrol of trade and commerce +c, P)lic Policy i'leentation
(d) Politicoadministrati/e Politicoadministrati/e dynamics of the state$ (;) Planning machinery in Pakistan is: +a, Centrali3e(
(b) #ecentrali5ed #ecentrali5ed (c) #e-artmentali5ed (d) om-artmentali5ed om-artmentali5ed (1<) inancially the -erformance of -ublic cor-orations cor-orations in Pakistan during the last decade has been: (a) &6cellent (b) %ood (c) Satisfactory +(, Poor
(11) Public Personnel Management in Pakistan is based on the -rinci-le of: (a) S-oils (b) Patronage +c, Merit
(d) %i/e and take (1!) ommunication runs faster in: +a, Centrali3e( tr)ct)re
(b) #ecentrali5ed structure (c) Matri6 structure (d) ine structure (1*) Performance budgeting is based on: (a) items of e6-enditure (b) items of in/estment +c, o4ecti1e o5 e/'en(it)re
(d) -lan of im-lementation (1.) The conce-t of Politics,dministration Politics,dministration dichotomy was gi/en by: +a, -ran$ 6enry 7oo(no!
(b) James =$ es1er (c) = Paul ,--leby (d) 3rdway Tead (12) The form of eadershi- in the bureaucracy of Pakistan >s: +a, "ritocratic
(9) Public ,dministration is the study of: (a) Maintenance of aw and 3rder (b) ontrol of trade and commerce +c, P)lic Policy i'leentation
(d) Politicoadministrati/e Politicoadministrati/e dynamics of the state$ (;) Planning machinery in Pakistan is: +a, Centrali3e(
(b) #ecentrali5ed #ecentrali5ed (c) #e-artmentali5ed (d) om-artmentali5ed om-artmentali5ed (1<) inancially the -erformance of -ublic cor-orations cor-orations in Pakistan during the last decade has been: (a) &6cellent (b) %ood (c) Satisfactory +(, Poor
(11) Public Personnel Management in Pakistan is based on the -rinci-le of: (a) S-oils (b) Patronage +c, Merit
(d) %i/e and take (1!) ommunication runs faster in: +a, Centrali3e( tr)ct)re
(b) #ecentrali5ed structure (c) Matri6 structure (d) ine structure (1*) Performance budgeting is based on: (a) items of e6-enditure (b) items of in/estment +c, o4ecti1e o5 e/'en(it)re
(d) -lan of im-lementation (1.) The conce-t of Politics,dministration Politics,dministration dichotomy was gi/en by: +a, -ran$ 6enry 7oo(no!
(b) James =$ es1er (c) = Paul ,--leby (d) 3rdway Tead (12) The form of eadershi- in the bureaucracy of Pakistan >s: +a, "ritocratic
(b) #emocratic (c) #ictatorial (d) Paternalistic Paternalistic (14) The President of $ S$ who laid the foundation of the study of -ublic administration was: +a, Prei(ent Wilon
(b) President Hoo/er (c) President ?ennedy (d) President "oose/elt (17) ormal relationshi- in an organi5ation is based 3n: (a) riendshi(b) Peer grou-s (c) ,uthority on subordinates +(, R)le an( Re8)lation
(19) The 0deal Model of bureaucracy is based on authority of: (a) Tradition (b) harisma +c, Le8al rational
(d) Money (1;) Pressure grou-s in -ublic administration work for: (a) Public interest (b) Self interest (c) oreign interest +(, Sectoral interet
(!<) The administrati/e reforms under which /arious ser/ices were merged in occu-ational grou-s were introduced in: (a)1;4< +, 9:;
(c) 1;9; (d) 1;;. COMPULSORY QUESTION 200. Q. 9. Write only the correct an!er in the "n!er #oo$. %on&t re'ro()ce the *)etion.
(0) Public ,dministration may be defined as: (,) Management of industry +#, "(initration o5 P)lic
() Management of Pro-erty (#) ,dministrati/e a-acity (&) 'one of these
(!) The conce-t of @bounded rationality@ was gi/en by: (,) =a6 =eber (+) $ =$ "iggs +C, 6erert Sion
(#) ,braham Maslow (&) 'one of these (*) +ureaucracy is based on: +", Tra(itional ")thority
(+) Personal ,uthority () harismatic ,uthority (#) or-orate ,uthority (&) 'one of these (.) +eha/iorism is associated with: (,) "ationalism$ (+) ommunication$ +C, Sociali.
(#) Humanism (&) 'one of these (2) The author of @The unction of the &6ecuti/e@ is: (,) $ =$ Taylor +#, Cheter #ernar(
() Mary Parker ollet (#) Henry ayol (&) 'one of these (4) =hich of the following is not of the core /alues of -ublic administrationA (,) &Buity (+) &fficiency () &ffecti/eness +%, #)rea)cracy
(&) 'one of these (7) =hich of the following is one of the features of bureaucracy concei/ed by Ma6 =eberA (,) ,uthority +#, 6ierarchy
() Publicness (#) i/il society (&) 'one of these$ (9) =hich of the following is an essential com-onent of a formal organi5ationA (,) #ecentrali5ation (+) ormal Structure () Power (#) entrali5ation (&) 'one of these (;) +ureaucracy is a form of: (,) Political 3rgani5ation$ +#, Social Or8ani3ation
() ommunity 3rgani5ation (#) Pri/ate organi5ation (&) 'one of these (1<) Mc%regorCs name is most commonly associated with one of the following: (,) +ureaucratic Theory (+) Scientific Management C, Theory < an( theory Y
(#) Human "elations (&) 'one of these (11) egalrational authority@ is a core conce-t of: (,) Public hoice Theory (+) Theory of &mergency () MaslowCs Theory of Moti/ation +%, Theory o5 #)rea)cracy
(&) 'one of these (1!D3ne of the four functional im-erati/e of a system identified by the Talcott Parsons is: (,) &fficiency (+) &ffecti/eness () ,da-tation (#) &ntro-y (&) 'one of these (1*) @&ntro-y@ is a law of nature in which all forms of organi5ations mo/e towards: (,) %rowth and ontinuity (#) ontinuous 0m-ro/ement () "ebirth and &mergency +%, %ior8ani3ation an( %eath
(&) 'one of these (1.) 3ne choice theory is economic e6-lanation of: (,) "eligion (+) 0slam$ () Political decision making +%, Pycholo8y.
(&) 'one of these$ (12) System$ Theory is associated with the work of following: (,) eonard =hile (+) Mary Parker ollet +C, Talcott Paron
(#) $=$ Taylor (&) 'one of these (14) =hich one of the following is the foundation of modern Human "esource +", S'eciali3ation
(+) om-ensation () Job ,nalysis (#) Job &/aluation (&) 'one of these
(17) The -rocess of transmitting the idea or thought into meaningful symbols is called: (,) #ecoding (+) eedback () "ece-tion +%, Enco(in8
(&) 'one of these (19) =hich of the following will not be considered as a formal organi5ationA (,) , Hos-ital (+) , ni/ersity +C, " 7ro)' o5 -rien(
(#) , Ser/ice 0ndustry (&) 'one of these (1;) =hich of the following /iolates the -rinci-le of tility of ommandA (,) +ureaucratic 3rgani5ation +#, -)nctional Or8ani3ation
() Manufacturing 3rgani5ation (#) Product 3rgani5ation (&) 'one of these$ (!<) =hich of the following is not a feature of good go/ernanceA (,) ,ccountability (+) Trans-arency +C, Ne'oti
(#) "ule of law (&) 'one or these$ EEEEEEEEEEEEEEEEEE
Co')lory Q)etion 2002
9$ =rite only the correct choice in the ,nswer +ook$ #onCt re-roduce the statement$ 1$ ,n organi5ation which successfully achie/e the goals will be considered as: (a) &fficient (b) Systemic +c, E55ecti1e
(d) "easonable (e) 'one of these !$ ,n organi5ation using its resources wisely and in a cost effecti/ely way is considered: (a) onser/ati/e (b) Modern (c) &ffecti/e +(, E55icient
(e) 'one of these *$ %rou-ing acti/ities and resources in an organi5ation is a function of: (a) eading +, Or8ani3in8
(c) oordination (d) Monitoring
(e) 'one of these .$ The dominant role in de/elo-ing Scientific Management was -layed by: +a, 6enri -ayol
(b) $ =$ Taylor (c) Harrington &merson (d) rank %ilbreth (e) 'one of these 2$ The most articulate s-okes-erson of ,dministrati/e Management was: (a) Ma6 =eber (b) hester +arnard (c) yndall rwick +(, 6enri -ayol
(e) 'one of these 4$ Hawthrone studies were mainly conducted by: +a, Elton Mayo
(b) Hugo Munsterberg (c) Mary Parker (d) Henry %antt (e) 'one of these 7$ Two or more sub systems working together to -roduce more than the total of what they might -roduce working alone is (a) 3-en System (b) losed System (c) Sub System +(, Syner8y
(e) 'one of these 9$ ,n attem-t to integrate common business -ractices from the nited States and Ja-an into one middle ground framework has been termed as: (a) Theory F (b) Theory G (c) Ty-e Model +(, Uni1eral Mo(el
(e) 'one of these ;$ The owners8 &m-loyees8 +oard or #irectors and ulture will form the organi5ationCs: (a) 0nternal &n/ironment +, E/ternal En1ironent
(c) Task &n/ironment (d) %eneral &n/ironment (e) 'one of these 1<$ The a--ro-riate managerial beha/ior in a gi/en situation de-ends on a wide /ariety of elements is: (a) lassical ,--roach (b) Iuantitati/e ,--roach (c) +eha/ioral ,--roach +(, Contin8ency "''roach
(e) 'one of these
11$ , goal set by and for to- management of the organi5ation is: (a) Tactical %oal +, Strate8ic 7oal
(c) 3-erational %oal (d) S-ecific %oal (e) 'one of these 1!$ +alancing and reconciling -ossible conflicts among goals is: (a) ommunication (b) eading (c) 0nconsistency +(, O'tii3in8
(e) 'one of these 1*$ , -lan that generally co/ers a s-an of one year or less is: (a) 3-erational Plan (b) 0ntermediate Plan (c) ong range Plan (d) Short range Plan +e, None o5 thee
1.$ +eha/ior that does not conform to generally social norms will be considered as: (a) ,rrogant +eha/ior (b) ,rbitrary +eha/ior (c) &thical +eha/ior +(, Unethical #eha1ior
(e) 'one of these 12$ once-tual and #iagnostic skills in an organi5ation are mostly used by: (a) %eneral managers +, To' ana8er
(c) Middle managers (d) irst line managers (e) 'one of these 14$ , theory suggesting that -eo-le are moti/ated by a hierarchy of needs was ad/anced by: (a) #ouglas Mc %regor (b) ,rthur #$ ittle +c, "raha Malo!
(d) $ =$ "iggs (e) 'one of these 17$ The e6tent to which an organi5ation com-lies with local8 state and ederal aws is: (a) Social om-liance (b) Philanthro-ic ,warding (c) &thical om-liance +(, Le8al Co'liance
(e) 'one of these 19$ The -rocess by which a manager assigns some of his total work load to others is: (a) #ecentrali5ation
+, %ele8ation
(c) #i/ision of work (d) entrali5ation (e) 'one of these 1;$ Power that has been legitimi5ed by the state is: (a) Political authority (b) harismatic authority (c) Traditional authority +(, Le8al a)thority
(e) 'one of these !<$ , condition in which the a/ailability of each alternati/e and its -otential -ay off and costs are all associated with -robability estimates is: (a) State of risk (b) State of certainty +c, State o5 il( certainty
(d) State of high certainty (e) 'one of these EEEEEEEEEEEEEEEEEE COMPULSORY QUESTION 200= >. Write only correct an!er in the an!er oo$. %o not re'ro()ce the *)etion.
(1) The connection between the -olitics and -ublic administration is: a, Politic ee$ to (eal contro1erial i)e an( ')lic a(initration i the ean !herey (eciion are i'leente(.
b) The -oliticians and administrators do not share uniBue -artnershi-$ c) Public administrator indulges in -arty -olitics$ d) ,dministrators ha/ing strong -olitical con/iction8 they cannot -ursue a carrier of -ublic ser/ant$ e) 'one of these !$ How the "ole of -ublic administration is determined by the -eo-le or %o/ernmentA an it be a a) The ci/ili5ation fails means the breakdown of -ublic administration$ , Mo(ern (eocracy can 'er5or thi 4o !ell.
c) Moral con/iction is /ital for its role$ d) Social and economical de/elo-ments are more feasible than any branch of go/ernment$ e) 'one of these *$ Human "elations is the study of the -eo-le in action that is: a, The 'eo'le !or$ in a tea 'irit or not.
b) Social factors are eBually im-ortant besides technical$ c) Human as-ects ignorance is at managements risk d) Humans dignity is inse-arable from human relations$ e) 'one of these .$ Management im-ro/ement is -ossible by systematic theory if:
a, In1eti8ator hel' the (eciiona$er in ol1in8 'role.
b) Systematic theory identifies with o-eration research$ c) #efence -roblems -rogramming is done smoothly$ d) 0t ascertains the future -erformance$ e) 'one of these 2$The bureaucracy has certain characteristics that are: a) 0t is hero or /illain or form of social organi5ation$ b) 0t has -athological tendencies$ c, It ha a 'eciali3e( tr)ct)re o5 the nation.
d) 0t is indis-ensable in modern country$ e) 'one of these 4$ +ureaucracy is seen as corru-tible or otherwise: a, #)rea)cracy i eential an( neceary e1il.
b) +ureaucracys role as a -ariah or sa/ior$ c) +ureaucracy is sus-ected -olitically$ d) 0f bureaucracy fails8 it is accused as -ariah$ e) 'one of these 7$ ,dministrati/e leadershi-s character ins-ires confidence when it uses: a) orce and bargain to achie/e goals$ , #ae a(e*)ately )ilt )'
c) eader must become the ser/ant of the -eo-le d) eader must -ossess -rofessional ethics$ e) 'one of these 9$ ,dministrati/e accountability must be accom-anied by: a) 0f -ower is not abused$ , I5 O)(an i in(e'en(ent an( non'artian.
c) 0f it brings home through legislature$ d) 0t can be achie/ed through res-onsible go/ernment$ e) 'one of these ;$ Judicial control can achie/e administrati/e accountability successfully if: a, R)le o5 la! i trictly 5ollo!e(.
b) Judicial -rocess should not be cumbersome$ c) Judicial -rocess should be easy and a--roachable$ d) ,dministrati/e action must be under >udicial re/iew$ e) 'one of these 1<$ Planning and its techniBue is common to all human acti/ity such as: a) nity of -rogramme and timeliness of -rogramme$ b) Peo-les following is necessary for successful -lan$ c) Planners reBuire reliable data for success$ (, Coor(ination i )t in 1iale 'lannin8.
e) 'one of these 11$ How can effecti/e -lanning be made meaningful: a) 0f it has management su--ort , It o4ecti1e )t e clearly (e5ine(.
c) 0ts feasibility standards mush show wisdom d) 0t -ro/ides /aluable learning e6-erience$ e) 'one of these 1!$ Public cor-oration is the inno/ation of !
|
d) 0t has /irtue of business management$ e) 'one of these 1*$ Mechanistic theory is formal structure of organi5ation$ 0ts functions are: a, %ra!in8 )' 'lan 5or lar8ecale enter'rie
b) 0t does not tally with realities$ c) 0t s the result of %o/ernments entry into business d) , human -roblem reBuires human solution$ e) 'one of these 1.$ The organi5ation is the act of designing administrati/e structure$ 0t reBuires: a) The determination of what acti/ities are necessary$ b) 'o engineering a--roach to achie/e goal$ c) Staff for managing it$ (, The allocation o5 5)nction an( re'oniilitie to in(i1i()al.
e) 'one of these 12$ entrali5ation and decentrali5ation are the -roblems of relationshi- between higher and lower le/els of go/ernment$ They can be sol/ed by: a) 0ntroduction of local bodies in the country$ b) Sol/ing territorial and functional -roblems c, Sol1in8 the 4)ri(ictional (i')te.
d) ,cti/e determination of e6ternal factors between the two e) 'one of these 14$ erobase budgeting e/aluates current and new acti/ities and -rograms which sol/e: a) The go/ernmental -rograms in detail$ b) The risks in/ol/ing decisionde/elo-ing and ranking -ackages$ c) The organi5ational ser/ices -rograms$ (, The aic (e1elo'ental i)e.
e) 'one of these 17$ The ci/il ser/ices of Pakistan ha/e become a caste by themsel/es in/ol/ing -ublic
criticism such as: a) They are legacies of +ritish colonial rule b) They ha/e lowered the Buality of national life$ c) They ha/e breeded corru-tion and inefficiencies$ (, They ha1e ecoe 'ro5eionally inco'etent.
e) 'one of these 19$ ommunication is a crucial element in administration and felt by: a, " the heart o5 ana8eent.
b) ,s it makes administrati/e -rocedure smooth$ c) ,s it is the ner/e center of administration$ d) ,s it is the blood stream of the organi5ation$ e) 'one of these 1;$ oordination is the remo/al of conflicts from the organi5ation by: a, Sec)rin8 coo'eration an( tea !or$
b) Securing organi5ational goals c) Securing harmonious organi5ation d) "emo/ing o/erla--ing and working cross -ur-oses$ e) 'one of these !<$ The Public Ser/ices of Pakistan can be made worthwhile if: a) Goung men and women are recruited on merit$ , They are not )e( 5or 'olitical )lterior oti1e.
c) They are trained in nationalistic s-irit and religious /alues d) They must be awarded eBual o--ortunity of ad/ancement$ e) 'one of these COMPULSORY QUESTION 200? Write only the correct an!er in the "n!er #oo$. %o not re'ro()ce the *)etion.
(1) 0n an organi5ation8 if uniformity of standards and -olicies is maintained and the head -ro/ides direction to all acti/ities8 then it is sign of: (a) &fficiency (b) #ecentrali5ation +c, Centrali3ation
(d) &ffecti/e oordination (e) @'one of these (!) S-an of ontro 1 Means: (a) Power to control an enter-rise (b) #uration of e6ecuti/e control +c, N)er o5 )or(inate )n(er a )'erior@ (irect control
(d) 3/erall control of an organi5ation (e) 'one of these
(*) Public cor-orations ha/e been created with the ob>ecti/e of: (a) 0ncreased -rofits (b) Handling large scale -ro>ects (c) reating /arious >ob o--ortunities +(, O'erational 5le/iility an( a)tonoy
(e) 'one of these (.) 0n nited State the -ractice of making a--ointments in -ublic ser/ices on the basis of -olitical affiliation and -ersonal relationshi- is known as: (a) Party Pri/ilege +, S'oil Syte
(c) itness Princi-le (d) #iscretion System (e) 'one of these (2) 0n some countries office of the Procurator %eneral8 has been created to: (a) &nsure the working of go/ernment de-artments according to rules and regulations$ (b) Pro/ide legal su--ort to administrati/e bodies$ (c) ,ssess the training needs of go/ernment de-artments$ +(, "(1ocate cae on ehal5 o5 the 8o1ernent in the co)rt o5 la!.
(e) 'one of these$ (4) "cole 'ational dC ,dministration of rance acts as: (a) , consulting organi5ation to im-ro/e administration$ (b) ,n institution of higher learning +c, " recr)itin8c)trainin8 a8ency.
(d) , -ublic com-laint office (e) 'one of these (7) The necessary -ur-ose of financial audit should be to focus on: (a) =hether the e6-enditure was incurred for right -ur-ose$ (b) =hether the e6-enditure had the a--ro/al of the to- management$ +c, Whether the e/'en(it)re !a in accor(ance !ith r)le an( 'roce()re.
(d) =hether the e6-enditure was made on -ro-er time$ (e) 'one of these$ 9fiscal deficit in go/ernment budget can be reduced by: (a) 0m-ro/ing the -roducti/ity of the de-artments$ (b) losing down some of the e6-ensi/e -ro>ects$ (c) +anning the recreational acti/ities$ +(, Rationali3in8 e/'en(it)re 5or econoy.
(e) 'one of these$ ;0n the Maslo//Cs hierarchy of needs8 the middle le/el needs ha/e been categori5ed as: (a$) Self fulfillment needs
(b) Sur/i/al needs (c) Security needs (d) &goistic needs +e, None o5 thee
1<Moti/ation is the function of intrinsic factors such as a--reciation8 recognition etc$ who ga/e this theoryA (a)Kictor Keroom (b) Herbert Simon +c, -re(ric$ 6cr3er8
(d) #a/id Me lelland (e) 'one of these 113ne of the following is not the function of the abinet #i/ision of the ederal %o/ernment: (a) Pre-aration of the agenda for abinet meeting$ (b) "ecording 0he decisions of (he abinet$ +c, -ollo! )' @o5 the i'leentation o5 Cainet (eciion.
(d) Pro/ision of staff to abinet members$ (e) 'one of these$ (1!) =hich of the following is categori5ed as a strategic decision: (a) ,n officer a--ro/ing the a--lication for dri/ing license$ (b) ,n e6ecuti/e ordering the transfer of an em-loyee in another de-artment$ (c) , head of the de-artment a--ro/ing a financial sanction$ +(, " coittee a''ro1in8 a ne! r)le to eet the 5)t)re ')lic re*)ireent.
(e) 'one of these$ (1*) , budget is essentially a statement of: (a) 0dentification of targets to be achie/ed$ (b) Sur-lus or deficit of the -re/ious budget$ +c, Etiate( re1en)e an( e/'en(it)re o1er a 'erio( o5 tie.
(d) ,llocation of funds in /arious heads of e6-enditure$ (e) 'one of these$ 1.The categori5ation of functions with reference to their direct or indirect concern with the achie/ement of organi5ational goals is called as: +a, Priary an( Secon(ary 5)nction
(b) ine and Staff functions (c) Ma>or and Minor functions (d) entral and Peri-heral functions (e) 'one of these 12=ho wrote the famous book @"esearch on the +ureaucracy in Pakistan@: (a) Muneer ,hmad (b) +rian ha-man
(c) 0nayatullah +(, Ral'h #raianti
(e) 'one of these 14,dministrati/e "eformsha/e been a consistent effort in Pakistan since inde-endence$ The first "eorgani5ation ommittee was constituted in 1;.7$ =ho headed the ommitteeA (a) Justice Muhammad Muneer (b) Sir Kictor Turner (c) ,khtar Hussain +(, Ro!lan( E88ar
(e) 'one of these 170n the onstitution of Pakistan8 the sub>ects for legislation ha/e been di/ided into: (a) Two ists +, Three Lit
(c) our ists (d) i/e ists (e) 'one of these 193ne of (he most significant achie/ement of the ord oundationCs technical assistance to Pakistan in 0;4<8 was the establishment of: +a, Pa$itan "(initrati1e Sta55 Colle8eA Lahore.
(b) 'ational 0nstitute of Public ,dministration ?arachi$ (c) Secretariat Training 0nstitute8 0slamabad8 (d) 'ational #efence ollege8 "awal-indi8 (e) 'one of these$
1;The introduction of the Section 3fficers Scheme in the entral (ederal) Secretariat in 1;418 was made on the recommendation contained in: (a) arooBi "e-ort (b) ornelius "e-ort (c) Shoib "e-ort +(, 7. "he( Re'ort
(e) 'one of these !<@eaders are born and not made@ is -erce-tion based on: (a) ontingency Theory of leadershi+, Trait Theory o5 Lea(erhi'
(c) iedlerCs Model of eadershi(d) Situational eadershi(e) 'one of these COMPULSORY QUESTION 200B Q.> Write only the correct an!er in the an!er oo$.
1) The study of indi/iduals and grou-s in organi5ations is known as:
a) total Buality management b) Human resource maintenance c) the managerCs challenge d) the contingency a--roach e, or8ani3ational eha1io)r
!) 3rgani5ational beha/iour is: a) a commitment to continuous im-ro/ement b) a relati/ely -ermanent change in beha/iour that occurs as a result of work e6-eriences c) the attem-t by scholars to identify how situations can be understood and managed in ways that res-ond a--ro-riately to their uniBue characteristics$ (, the t)(y o5 in(i1i()al an( 8ro)' in or8ani3ation.
e) the attraction and continuation of a /iable workforce$ *) Total Buality management is: a, a coitent to contin)o) i'ro1eent.
b) a relati/ely -ermanent change in beha/iour that occurs as a result of work e6-eriences$ c) the attem-t by scholars to identify how situations can be understood and managed in ways that res-ond a--ro-riately to their uniBue characteristics$ d) the study of indi/iduals and grou-s in organi5ations$ e) the attraction and continuation of a /iable workforce$ .) &ach of the following are reBuirements of twentyfirst century managers e6ce-t that they: a, )t e 're'are( to (eal !ith 'eo'le o5 (i55erent ethnic an( racial ac$8ro)n(.
b) must /alue Buality$ c) contend with a workforce whose skills match new tasks and technologies$ d) must -ersonally do things to add /alue to the organi5ationCs ability to meet customersC needs$ e) /alue di/ersity$ 2) , relati/ely -ermanent change in beha/iour that ha--ens as a result of e6-erience is known as: a) learning b) lifelong learning c, e/'eriential learnin8
d) organi5ational learning e)the managerCs challenge 4) The -rocess of continuous learning from the full /ariety of oneCs actual work and life e6-erience is known as : a) learning , li5elon8 learnin8
c) e6-eriential learning d) organi5ational learning e) the managerCs challenge 7) The indi/idual -erformance eBuation is concerned with: a, ca'acityA !illin8neA o''ort)nity
b) ca-acity 8 effort8 o--ortunity c) effecti/eness8 effort8 willingness
d) effort 8 o--ortunity8 threat e) o--ortunity8 ca-acity8 intelligence 9) Personality contributes to considerations of: a, !hat in(i1i()al can e
b) what indi/iduals will do c) what indi/iduals are like d) organi5ational su--ort e) difference between men and women ;) or -eo-le who work hard but still do not achie/e high -erformance le/els8there may be: a, lac$ o5 5it et!een in(i1i()al attri)te an( ta$ re*)ireent.
b) im-ro-er allocation of rewards c) low moti/ation d) too much moti/ation e) lack of -sychological need satisfaction 1<) ontent moti/ation theories are re-resented by: a, Malo!A "l(er5erA 6er3er8A an( McCllan(
b) Maslow8 ,lderfer8 Her5berg8 and /room c) Maslow8 ,dams8 Her5berg8 and /room d) ,lderfer8 ,dams8 Mclland8and /room e) ,lderfer8 Maslow8 ,dams 11) 0ntrinsic work rewards are: a) recei/ed by an indi/dual directly as a result of task -erformance$ b) e6ternally controlled c) sometimes internally controlled8sometimes e6ternally controlled$ (, 8enerally le i'ortant than e/trinic re!ar(.
e) generally outside the control of managers$ 1!) Kertical >ob loading in/ol/es: a) em-loyee -lanning and e/aluating res-onsibilities$ b) -erformance of more tasks$ c) -erformance of different tasks on different days$ d) em-loyee cleanu- res-onsibilities e, e'loyee 'rootion )' the or8ani3ation hierarchy
1*) Job enrichment: a) must be directed towards indi/iduals b) must be directed towards grou-s c, can e (irecte( to!ar( either 8ro)' or in(i1i()al.
d) tends to recei/e strong labor union su--ort e) can be a--lied to all workers eBually well$ 1.) "ewarding indi/idual results tends to: a) increase cohesi/eness b) decrease cohesi/eness c) increase -erformance norms d) decrease -erformance norms e) ha/e little or no effect on cohesi/eness nor -erformance norms 12) The -rocess whereby indi/iduals or grou-s are held res-onsible for making their own
decisions is known as: a, a)tonoy
b) em-owerment c) team building d) multiskilling e) selfres-onsibility 14) =hich of the following term is used in leadershi- research to describe a leader who shows a great degree of em-hasis on the welfare of hisLher subordinatesA a, e'loyeecentere(
b) -roductioncentered c) com-assioncentered d) work oriented e) structurecentered 17) harisma is related to which ty-e of leadershi-A a) managerial , tran5orational
c) relationshi- moti/ated d) em-loyeecentered e) structuring 19) =hat are the two basic ty-e of leadershi-A a) ethical and -rogrammed b) -rogrammed and crafted c) -rogrammed and certain d) crafted and uncertain e) non routine and crafted 1;) 0nter-ersonal communications is the: a) -rocess of translating and idea or thought into meaningful symbols$ b) inter-retation of symbols sent from sender to the recei/er$ c) -rocess by which entities e6change information and establish a common understanding$ d) -rocess of telling someone else how can feels about something the -erson did or said about the situation in general$ e, 'roce o5 en(in8 an( recei1in8 yol !ith attache( eanin85ro one 'eronto another.
!<) &ffecti/e communication occurs when: a) the recei/er does as the sender says$ b) >ob satisfaction is im-ro/ed c, the inten(e( eanin8 o5 the o)rce i the ae a the 'ercei1e( eanin8 o5 the recei1er
d) the sender is clear and articulate e) the recei/er -ro/ides feedback to the sender$ EEEEEEEEEEEEEEEEEE COMPULSORY QUESTION 200: Q.> Write only the correct an!er in the an!er oo$.
(1) =ho has defined Public ,dministration as a detailed and systematic a--lication of lawA
&/ery -articular a--lication of law is an act administration: (a) $#$ =hite +, Woo(ro! Wilon
() Pfiffner (d) uther %uilik (e) 'one of these (!) =hat is another /iew of the sco-e of P3S#3"+ study of -ublic ,dministration in modern timesA (a) Sub>ect matter /iew of Public ,#$ +, 'rinci'le 1ie! o5 P."(
(c) Process /iew of P$ ,d (d) oordination /iew of P$,d (e)none of these (*) The Humanrelation a--roach was the result of o/erem-hasi5ed the character of scientific mo/ement a--roach$ 'ame the leader of this a--roach: (a) Ma6=eber +, Elton Mayo
(c) $J Taylor (d) "oehthlisborge (e)none of these (.) The bureaucracy has been defined as a system of administration characteri5ed by e6-ertness8 im-artiality and absence of humanity$ who defined this$ (a) harles ?annady +, Ma/!eer
(c) +raibanti "al-h (d) Peter M $ +lau (e)none of these (2) =hat do u assess the status of bureaucracy under de/olution -lan!<<
(b) Pariah (c) more res-onsible (d) more nationalist (e)none of these (4) The systemtheory is mostly a--lied in militry o-erations because: +a, it i ot o4ecti1e
(b) it has many alternati/es (c) it is less costly (d) it has many ma>or -olicy alternati/es (e) none of these
(7) The charismatic leadershi- whose authority has a legitimacy based on charismatic grounds$ #o u think it is suitable in Pakistan on following grounds: (a) Social relation grounds +, 'olitical 8ro)n(
(c) arger mission grounds (d) organi5ational grounds (e) 'one (9) There r many bases of administrati/e leadershi-8 u select one more suitable: (a) more a--ro-riate base (b) -olitical base (c) economic base (d) dynamic base +e, intit)tional ae
(f) none (;) in ur /iew which is the best way of tackling administrati/e com-laints: (a) +y >udiciary (b)+y legislature (c) +y -eo-le re-resentation +(, #y 'ro5eional o(ie
(e) none (1<) 0n the best interest of country8 what ty-es of -lanning is more suitable and a--ro-riate: (a) Partici-ati/e (b) Physical (c) Social +(, Econoic
(e) 'one (11) there are many theories of organi5ation bt all ha/e been classified in two$ which theory u consider /iable in -resent eraA +a, 6)an relation theory
(b) Mechanistic theory (c) +eha/ioural theory (d) communication theory (e) 'one (1!) The units of organi5ation r di/ided into line unit and staff unit according to their functions$ u name the units accordingly: +a, "(1iory
(b) legislati/e (c) >udicial (d) e6ecuti/e
(e) none (1*)the following r the foundations of modern -ersonal system$ which system u -referred most: (a) tenure system +, erit yte
(c) -ublic ser/ice as a career (d) system of -osition classification (e) none (1.) there r many sources of coordination and control which r mentioned blow$ which source u consider more /iableA (a) human attributes (b) function differentiation (c) s-eciali5ation +(, (ele8ation o5 a)thority
(e) none (12) the -ro-er continuity of communication system in -ublic administration is a serious -roblem$ u -oint out which hindrance blow must be remo/ed firstA (a) language difficulty (b) frame of mind +c, tat) (itance
(d) geogra-hical distance (e) none (14) you -oint out correct on in the following: +a, %e5icit5inancin8 i oon in (e1elo'in8 co)ntrie
(b) #eficitfinancing is curse in the de/elo-ing countries (c) #eficitbudgeting is a boon in the de/elo-ing countries (d) #eficitbudgeting is a curse in the de/elo-ing countries (e) none (17) tick out the correct one machinery which is most effecti/e in financial admn$ (a) egislature (b) the central de-artment concerned with financial ,dmn$ +c, 'rinci'al 5inancial o55icer in the a(initrati1e (e'tt.
(d) audit organi5ation (e) none (19) the oral and written communication of indi/idual is mentioned in the following$ u mark out the most effecti/e communication$ (a) discretion of the indi/idual (b) indi/idual skills (c) indi/idual intelligence +(, 'eronal contact
(e) none (1;) the followings r some administrati/e changes r made made under administrati/e reform1;7!$ u -oint out the most sustainable change in it: +a, reor8ani3ation o5 ecretariat an( (e'artental tr)ct)re
(b) eradication of corru-tion (c) steam lining of disci-linary -rocedure (d) reorgani5ation of system retirement (e) none (!<) -oint out the most im-ortant defect in -ublic bureaucracy of Pakistan$ some are gi/en below: (a) &6-loitati/e (b) ,ggrandi5ing +c, corr)'t
(d) most -ri/ileged (e) none COMPULSORY QUESTION 200> Q.. Select the et one.
1$ ,ll are the characteristics of ,dministration e6ce-t: a$ 0t is a science and art b$ Has techniBues that are uni/ersally a--licable c$ 0s a -rofession (. I not (itinct 5ro o!nerhi'
e $'one of these !$ ,ccording to an early definition that kind of management which conducts a business or affairs by standards established by facts or truth gained through systematic obser/ation e6-eriments or reasoning is known as a$ lassical management b$ +ureaucratic management c$ 'eoclassical management (. Scienti5ic ana8eent
e$ 'one of these *$ H$oyal8 Terry8 ?oont5 and 3 #onnel had the following /iew regarding ,dministration and management a. Mana8eent an( "(initration are one
b$ ,dministration is a -art of Management c$ Management and ,dministration are different d$ #e-ends on the ty-e of organi5ation e$ 'one of these
.$ Human "elations a--roach was a metamor-hic ste- in management theory and -ractice$ The studies for this mo/ement were carried out at a$ Hawthorne -lant at =estern &lectric om-any8 hicago b$ Hawthorne -lant at Har/ard ni/ersity c$ H"# #e-artment8 Stanford ni/ersity (. 7eneral Electric Co'anyA Ne! yor$
e$ 'one of these 2$ The Princi-le of unity of command im-lies a$ 0n union there is strength . E'loyee ho)l( recei1e or(er 5ro one )'erior only
c$ %rou- to be assigned the res-onsibility of commanding d$ ommand be eBually distributed among hori5ontal line e$ 'one of these 4$ =hich of the following was not enunciated as a -rinci-le of management by Henry ayol a. %i1iion o5 !or$
b$ Planning and 3rgani5ation c$ ,uthority and res-onsibility d$ &s-irit de cor-s e$ 'one of these 7$ , Plan is a determined course of action$ The first ma>or ste- in the -rocess is a$ #e/elo-ing -remises . Statin8 or8ani3ational o4ecti1e
c$ #e/elo-ing -lans d$ Putting -lans into action e$ 'one of these 9$ =hich of the statements gi/en below regarding decision making is falseA a $0t is a continuous -rocess b$ 0t im-lies a choice c$ 0t is an intellectual acti/ity (. %eciion a$in8 i i(entical !ith 'role ol1in8
e$ 'one of these ;$ =hich of the following statements about s-an of management is falseA a$ , manager cannot su-er/ise the acti/ities of an unlimited number of -eo-le b$ S-an of management directly affects the number of management le/els in the organi5ation c. The ca'acity an( the aility o5 the e/ec)ti1e ha1e aol)tely no role in (eterinin8 the 'an o5 ana8eent
d$ Higher the degree of decentrali5ation8 larger can the s-an of management be e$ 'one of these 1<$ ine organi5ation is most suitable where
a$ +usiness is carried on large scale b$ Methods of o-erations are com-le6 c. Where e/'ertie o5 'ecialit i re*)ire(
d$ ,ll of these e$ 'one of these 11$ Managerial authority denotes a. Ri8ht to act or (irect the action o5 other in attainent o5 or8ani3ational 8oal
b$ "ight to gi/e orders and -ower to e6tract obedience c$ Su-reme coordinating -ower d$ ,ll of these e$ 'one of these 1!$ =hich of the following statements is falseA a$ ,uthority and res-onsibility coe6ist . Re'oniility can e (ele8ate(
c$ ,ccountability arise out res-onsibility d$ ,uthority is the Su-reme coordinating -ower e$ 'one of these 1*$ #ecentrali5ation is (as an organi5ation conce-t) a$ #elegation of actual -erformance of work b$ Physical or geogra-hical dis-ersal of its acti/ities c. %ele8ation o5 (eciion a$in8
d$ ,ll of these e$ 'one of these 1.$ Personnel functions is a a$ ine function . Sta55 5)nction
c$ an be either line or staff d$ 'either line nor staff e$ 'one of these 12$ ,ll of the following statements regarding man-ower -lanning are true e6ce-t a$ Man-ower -lanning is merely forecasting of demand and su--ly of humans resources b$ -lanning of Man-ower is a continuous -rocess c$ Man-ower -lans may be formal or informal (. Man'o!er 'lannin8 i a 1ital ana8erial 5)nction
e$ 'one of these 14$ Job descri-tion im-lies a$ Personal ca-acities and inclinations deemed necessary for successful >ob -erformance$ . Written tateent o5 the ain ()tie an( re'oniilitie !hich 4o entail
c$ Process that ensures that right kind of -eo-le at the right -laced at the right time do thing for which they are economically most useful
d$ 'one of these 17 $,n indi/idual who systematically de/elo-s a subordinates abilities through intensi/e tutoring is named as a. Mentor
b$ Manager c$ su-er/isor d$ Peer e$ 'one of these 19$ , -lan for allowing each em-loyee to determine the makeu- of his or her fringe benefit Package is a$ om-ensation b$ Salary administration c. Ca5eteria co'enation
d$ oaning e$ 'one of these 1;$ =hich of the following statement regarding the communication is false a$ communication is -erce-tion b$ communication is e6-ectation c$ communication -ro/ides for feedback mechanism (. co)nication an( in5oration are ynonyo)
e$ 'one of these !<$ 3-en door -olicy is an aid to a$ #ownward communication . )'!ar( co)nication
c$ +oth a N b d$ 'one of these
COMPULSORY QUESTION 2009 Q.. Select the et o'tionan!er an( 5ill in a''ro'riate o/ on the an!er heet. +20,
1$Health and wellness is a currently im-ortant workrelated /alue +a, tr)e
(b) false !$The cogniti/e com-onent of an attitude consists of beliefs and /alues antecedents +a, tr)e
(b) false *$The effecti/e com-onent of an attitude is a s-ecific feeling regarding the -ersonal im-act of the antecedents$ +a, Tr)e
(b) false .$,n attitude results in intended beha/ior$ (a) true +, 5ale
2$ Job satisfaction is closely related to organi5ational commitment and >ob en/ironment$ +a, tr)e
(b) false 4$, loyalty res-onse to low >ob satisfaction occurs when an em-loyee -assi/ely waits for conditions to im-ro/e because of a trend in the organi5ation$ +a, tr)e
(b) false 7$&6-ectancy can ha/e both -ositi/e and negati/e results for a manager$ +a, tr)e
(b) false 9$The earliest studies of leadershi- tended to focus on leader beha/ior (a) true +, 5ale
;$Transactional leadershi- includes charisma$ +a, tr)e
(b) false 1<$eader beha/iors for high -erformance work teams tend to be charismatic$ (a) true +, 5ale
11$3ne ma>or -ower that bureaucracy has is sim-ly its staying -ower$ +a, tr)e
(b) false 1!$0m-lement is the most Ohandson facet of -ublic administration$ +a, tr)e
(b) false 1*$, geogra-hical information system is a locationrelated com-uter -rogramme data and ma-s for a /ariety of uses$ +a, tr)e
(b) false 1.$ The most -owerful reason for the growing recognition of the global economy is +a, the 8ro!th o5 international tra(e 8ro)'in8 an( 'act.
(b) that more -eo-le are working domestically for foreign em-loyees$$ (c) that the ma>or cities of the western world are culturally heterogeneous$ (d) that domestic organi5ation are feeling the im-act of international com-etition$ 12$ The learned and shared ways of thinking and doing things found among members of a society is known as: (a) Parochialism
(b) ulture shock +c, C)lt)re
(d) &thnocentrism (e) #omestic multiculturalism 14$ &ach of the following is a -o-ular dimension of culture e6ce-t: (a) anguage +, Ue o5 'ace
(c) "eligion (d) 0ndi/idualism (e) Time orientation 17$ To hel- combat selecti/e -erce-tion8 a manager should: +a, Die! the it)ation a other 1ie! it
(b) %i/e more -erformance feedback to subordinates (c) S-end more time hel-ing subordinates learn >ob skills (d) %ather additional o-inions about a situation from others (e) 0ncrease feedback to subordinates and train them -ersonally 19$ ,ssigning -ersonal attributes to other indi/iduals is known as: +a, Stereoty'in8
(b) The halo effect (c) Selecti/e -erce-tion (d) Pro>ection (e) &6-ectancy 1;$ The key elements of the communication -rocess include all but which of the following: +a, "n inter'reter
(b) , recei/er (c) , source (d) eedback (e) 'oise !<$ 'on/erbal communication is: (a) The acknowledgment of a message and a res-onse to its rece-tion$ +, Co)nication thro)8h 'hyical 8et)re
(c) The same as noise (d) ,nything that interferes with the effecti/eness of the communication attem-t (e) 3ften unim-ortant during inter/iews$ EEEEEEEEEEEEEEEEEE COMPULSORY QUESTION 200 Q. Select the et o'tion an!er an( 5ill in the a''ro'riate o/ on the "n!er Sheet. +20,.
(i)$ The difference between -ublic administration and business administration is : +a, ao)nt o5 'olitical an( le8al contraint on (eciion a$in8
(b) the em-hasis on efficiency (c) management structure and -rocesses (d) no difference between -ublic administration and business administration (e) 'one of these
(ii) The em-hasis of the -oliticsadministration dichotomy is on: +a, the 5oc) or !hat o5 ')lic a(initration
(b) the actors or @who@ of -ublic administration (c) the s-an or @when@ of -ublic administration (d) the locus or @where@ of -ublic administration (e) 'one of these (iii) %ulick and rwickCs P3S#3"+ anagram was: +a, re5erence to the loc) o5 ')lic a(initration
(b) a listing of when to utili5e -ublic administration (c) an e6-ression of administrati/e -rinci-les to follow (d) a means of identifying the -roblem associate with bureaucracy (e) 'one of these (i/) The three com-onents that com-romise -ublicness and -ri/ateness in society are: (a) bureaucracy8 consistancy and budget (b) administration8 management and organi5ation +c, e/ec)tionA re8)lation an( tr)ct)re
(d) agency8 access8 interest (e) 'one of these (/) Simon refuted the administrati/e (a) re/ealing the administrati/e -rinci-les (b) showing that for e/ery -rinci-le there is a counter-rinci-le (c) e6-laining that administrati/e -rinci-les can only be used in com-le6 organi5ation (d) relating that administrati/e -rinci-les always allowed for rational descisions +e, None o5 thee
(/i) The 'ew Public Management can be best described as: (a) -ublic administration in !1st century (b) bureaucratic model of -ublic administration +c, a''lication o5 )ine 'ractice in ')lic ana8eent
(d) a mechanism for im-ro/ing ser/ice deli/ery (e) 'one of these (/ii) The o-en model for organi5ation is referred to as: (a) hierarchical and militaristic (b) technological and antihumanistic (c) restricti/e and rigid +(, colle8ial an( co'etiti1e
(e) 'one of these (/iii) The aim of TaylorCs scientific management was to: (a) stress indi/idual accom-lishment o/er organi5ational yield (b) reduce -roduction and increase morale
+c, i'ro1e or8ani3ational e55iciency an( 'ro()ction@
(d) alter machinery to lessen burden on the labour force (e) 'one of these (6i) 0n com-arison to managers of -ri/ate organi5ations8 -ublic bureaucrats must: (a) s-end less time on e6ternal en/ironment and more time on internal management (b) s-end more time on e6ternal en/ironment and less time on internal management (c) s-end less time on both e6ternal en/ironment and internal management +(, 'en( ore tie on oth e/ternal en1ironent an( internal ana8eent
(e) 'one of these (6) Su-er/ision as a mechanism of control o/er subordinates has been founded to be: (a) the most effecti/e mechanism of control (b) as effecti/e as in-ut control (c) the less effecti/e mechanism of control +(, ore e55ecti1e than eha1ior control
(e) 'one of these (6i) ,ccording to =eber8 the three ty-es of leadershi- are: +a, chariaticA tra(itionalA le8alrational
(b) titular8 controllers8 organi5ers (c) institutionalists8 s-ecialists8 hybrids (d) charismatic8 institutionalists8 s-ecialists (e) 'one of these (6ii) 0n terms of -ublic administration8 one defines a system: +a, accor(in8 to the or8ani3ational tr)ct)re
(b) according to the administrati/e effecti/eness (c) according to -roblem one wishes to resol/e (d) according to the amount of resource a/ailable (e) 'one of these (6iii) The ad/antage of systems a--roach is: (a) it allows us to disregard the differences in world /iews (b) it allows means and ends to remain ambiguous +c, it 5orce ) to (elineate the (i55erence an( iilaritie in !orl( 1ie! an( i'ro1e e55iciency an( e55ecti1ene
(d) it allows for new and fresh solutions to old and distressing -roblems (e) 'one of these (6i/) ,ccording to humanists a--roach8 the management scientistCs system is incom-lete because: (a) it fails to factor in the /ariable of en/ironment and instability +, it 5ail to acco)nt 5or the 1ariale o5 )ni*)ely h)an *)alitie )ch a 8eni) an( (e'air
(c) it gi/es too much em-hasis to the /ariable of uniBuely human Bualities
(d) it does not consider Buantifiable and measureable /ariables (e) 'one of these (6/) The -ur-ose of decision tree is: (a) decision alternati/es +, cot analyi
(c) -ro>ect coordination (d) time analysis (e) 'one of these (6/i) the lineitem budget co/ers: +a, in')t only
(b) out-uts only (c) in-uts and out-uts (d) neither in-uts nor out-uts (e) 'one of these (6/ii) Performance budget co/ers: (a) in-uts only (b) out-uts only (c) neither in-uts nor out-uts +(, in')t an( o)t')t
(e) 'one of these (6/iii) The essential difference between managementbyob>ecti/es and -lanning -rogrammingbudgeting is that: (a) M+3 does not necessarily focus on in-uts (b) M+3 does not necessarily focus on out-uts (b) M+3 does not necessarily focus on alternati/es +, M#O necearily 5oc) on alternati1e
(e) 'one of these (6i6) one of the salient feature of ci/il ser/ice system of Pakistan is: (a) -reference for contract a--ointments (b) -reference for -rofessionals +c, 're5erence 5or 8eneralit
(d) -reference for doctors (e) 'one of these (66) Public goods differ from -ri/ate goods on the basis of: (a) -rice (b) deli/ery +c, e/cl)ion
(d) -ublic interest (e) 'one of these
MCQS 20; 1$=ho defined -ublic administration as @detailed and systematic a--lication of law@A a)Herbert ,$Simon b)Woo(ro! Wilon c)uther %ullick d)'one of these 2, %o/ernment is a @so/ereign factor in administration@$ Stated by:
a)$#$=hite b)J$H$=illiam c,6.5iner
d)'one of these ;, The rules of business of ederal %o/ernment are read with the Secretariat 0nstructions
issued under rule : a, ?+?, b) 12(2) c) 12(12) d) 'one of these =, Management is a use of resources$
a)Systematic b)-ro-er c)ma6imum d)'one of these ?, =ho wrote the book @Politic F "(initration@A
a)=illoughby b)=oodrow =ilson c,7oo(no!
d)'one of these B, =ho among the following defined i/il ser/ices as @-rofessional body of officials8
-ermanent8 -aid and skilled@A a)3gg and ink ,6eran -iner
c)$#$=hite d)'one of these :, The traditional theory of moti/ation is the theory of :
a)Path goal b)-artici-ation c)Moti/ation hygiene d)ear and -unishment
>, ommunication techniBues according to +ernard are im-ortant8 because through them :
a)The 5one of indifference of the contributor is enlarged$ b)The foundation for the formal authority structure is laid c) the form and the internal economy of an organisation is sha-ed d)The different -atterns of informal organisation are harmonised8 9, , course of action go/erned by the rules and regulations is known as:
a)#ecision as -er rule b), management decision c), guided decision d), -rogrammed decision 0, =ho among the following has defined leadershi- as @,cti/ity of influencing -eo-le to
dri/e willingly for grou- ob>ecti/es@A a)Peter #rucked b)$ielder c)Pfiffner and sherwood (,None o5 thee , =ho analysed leadershi- in terms of @ircular res-onse@A
a)$0$+ernard ,M.P.-ollett
c)Taylor d)'one of these 2, =ho wrote the book @Towards a new -ublic administration: The Minnow book
-ers-ecti/e@A a,-ran$ Marini b)#wight =aldo c)harles =orth d) 'one of these ;, =ho defined organisation as @onsciously coordinated coo-erati/e systemA@
a)Henri ayol b)hris ,rgyris c)hester +ernard d)'one of these =, =ho among the following defined coordination as @the integration of se/eral -arts into
an ordinary whole to achie/e the -ur-ose of undertaking@A a)$#$=hite ,Charle Worth GC
c)%$"$Terry d)'one of these
?,The !nd highest decisionmaking authority in Pakistan is :
a)#=P b)'& c)&'& d)None o5 thee B, =ho among the following defined communication as @shared understanding of shared
-ur-ose@A a)Tead b)Sirk H$ c,G.%.Millet d)'one of these :, ine agencies -erform acti/ities in an organisation$
a)ad/isory b)su-er/isory c)0nformati/e (,None o5 thee >, The "elay ,ssembly Test "oom &6-eriments were conducted to test the relationshi-
between : a)Producti/ity N =orking conditions b)Producti/ity N &conomic incenti/es c)Producti/ity N Social relationshi(,None o5 thee 9, =ho among the following founded &"3+,S&# budgeting A
a) $#$=hite b) yndon Johnson c, Peter Phyrr d) 'one of these 20, S-an of control means :
a) 'o of su-erior o/er the subordinates , No o5 )or(inate( )n(er a )'erior
c) 'o of officials with a su-erior d) 'one of these
MCQS 20?
0) Public ,dministration may be defined as: (,) Management of industry +#, "(initration o5 P)lic
() Management of Pro-erty (#) ,dministrati/e a-acity
(&) 'one of these (!) The conce-t of Obounded rationality was gi/en by: (,) =a6 =eber (+) $ =$ "iggs +C, 6erert Sion
(#) ,braham Maslow (&) 'one of these (*) +ureaucracy is based on: +", Tra(itional ")thority
(+) Personal ,uthority () harismatic ,uthority (#) or-orate ,uthority (&) 'one of these (.) +eha/iorism is associated with: (,) "ationalism$ (+) ommunication$ +C, Sociali.
(#) Humanism (&) 'one of these (2) The author of OThe unction of the &6ecuti/e is: (,) $ =$ Taylor +#, Cheter #ernar(
() Mary Parker ollet (#) Henry ayol (&) 'one of these (4) =hich of the following is not of the core /alues of -ublic administrationA (,) &Buity (+) &fficiency () &ffecti/eness +%, #)rea)cracy
(&) 'one of these (7) =hich of the following is one of the features of bureaucracy concei/ed by Ma6 =eberA (,) ,uthority +#, 6ierarchy
() Publicness
(#) i/il society (&) 'one of these$ (9) =hich of the following is an essential com-onent of a formal organi5ationA (,) #ecentrali5ation (+) ormal Structure () Power (#) entrali5ation (&) 'one of these (;) +ureaucracy is a form of: (,) Political 3rgani5ation$ +#, Social Or8ani3ation
() ommunity 3rgani5ation (#) Pri/ate organi5ation (&) 'one of these (1<) Mc%regors name is most commonly associated with one of the following: (,) +ureaucratic Theory (+) Scientific Management C, Theory < an( theory Y
(#) Human "elations (&) 'one of these (11) egalrational authority is a core conce-t of: (,) Public hoice Theory (+) Theory of &mergency () Maslows Theory of Moti/ation +%, Theory o5 #)rea)cracy
(&) 'one of these (1!D3ne of the four functional im-erati/e of a system identified by the Talcott Parsons is: (,) &fficiency (+) &ffecti/eness () ,da-tation (#) &ntro-y (&) 'one of these (1*) O&ntro-y is a law of nature in which all forms of organi5ations mo/e towards: (,) %rowth and ontinuity (#) ontinuous 0m-ro/ement
() "ebirth and &mergency +%, %ior8ani3ation an( %eath
(&) 'one of these (1.) 3ne choice theory is economic e6-lanation of: (,) "eligion (+) 0slam$ () Political decision making +%, Pycholo8y.
(&) 'one of these$ (12) System$ Theory is associated with the work of following: (,) eonard =hile (+) Mary Parker ollet +C, Talcott Paron
(#) $=$ Taylor (&) 'one of these (14) =hich one of the following is the foundation of modern Human "esource +", S'eciali3ation
(+) om-ensation () Job ,nalysis (#) Job &/aluation (&) 'one of these (17) The -rocess of transmitting the idea or thought into meaningful symbols is called: (,) #ecoding (+) eedback () "ece-tion +%, Enco(in8
(&) 'one of these (19) =hich of the following will not be considered as a formal organi5ationA (,) , Hos-ital (+) , ni/ersity +C, " 7ro)' o5 -rien(
(#) , Ser/ice 0ndustry (&) 'one of these (1;) =hich of the following /iolates the -rinci-le of tility of ommandA (,) +ureaucratic 3rgani5ation
