Makalah ANALISIS KEPUASAN PASIEN RAWAT INAP DI RS PUTRI

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43.0397,90 070

 005 :5 90 44/ 47

,7 !071472,3.0

.0039 !071472,3.0  !48--0 ;07  

4 57479

$9 25479,3.0

 

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  005 :5 90 44/ 47 93,9 050393,3 50,3,3 93 93,9 307,

93  :,/7,345747993,9050393,350,3,3703/,93,9307,703/,   :,/7,3 548--04;07 93,9050393,3703/,93,9307,93 . 094/0% :789430,80'  094/0 %:789430 ,80 '  ,/,, 8:,9: 2094/0 ,3,88 /,9, ,3 /:3,,3 :39: 20309,: 897:9:7 570107038 708543/03 907,/,5 :,9,8 ,97-:9,97-:9 ,8, ,7 ,8 ,3,88 /,5,9 /,9 :7:9,3 ,97-:9 ,3 5,3 /:9,2,,3 3, ,3 /,3,5 9/, /:9,2,,3 40 708543/03,9,,3/50740,/,, /,9, :7:9,357479,8708543/03 ,3 /7,33-07/,8,7,3  -08,73,803,-8,/09,:5073,9/,72,832,83,97-:9,,3,3203:7:9708543/03 

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  !33  ! 3 3

 !3 3   ! 3  3

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07/,8,7,39,-0/,9,8/,5,9/09,:-,,5,8037,,93,5#$!:972,479,8-07:8, ,39,7,9,:38,25,9,:3,3/,35,803-07,8,/,7:,78:7,-,,80-08,7 $0-,,3 -08,7 5,803 207:5,,3 ,39, ,3 8:/, ,3  /,3 -007,  8079, 202503//,38,25,03,3$ $0,39: 80-,,3- 08,75,8032025030:,7,39,5  -:,3 80-08,7 #5  8/ 80-08,7 /,3 2,479,8 5,803 ,3 /7,,9 / #$ !:97203:3,,303/,7,,357-,/ #,,95034-,9,3 $0,3/0247,1,7,907895,8037,,93,5#$!:97/,5,9/09,:/,77,,9  5034-,9,3 O

',7,-0

,8,,080,9,3 !078,3,3 ,8,, ,3/:3,3 ,3,3,2  -072,8,, 70:038:3:3,3 !079,2, ,  :3:3,3 ,3:9,3 #,,99025,9-83,3 !073, %/, 5073,

70:038



 

 





 

 

 

 

,79,-0/,9,8/,5,9/09,:-,,2,479,85,803,/,,5,8035078,3,3 /,35,803,32022,8,,,3-07,9,3/03,3,3/:3,3,380-08,780/,3,3 :39: 2,8,, 080,9,3 ,3 80-08,7  ,/,, 2,8,, 080,9,3 ,3 907,/ 5,/, -:80,2, ,2 $0-,,3 -08,7 5,803 ,3 /7,,9 / #$ !:97 ,/,, 5,803 ,3 20,:,3 :3:3,3 507,,9,35079,2,,,380-08,7/,35,803,320,:,3:3:3,3,3:9,380-08,7

$0,39:80-,,3-08,75,803,3/ 7,,9 /#$ !:97 -0:25073,203:3,,3,9,: /7,,9/,,3,3080,9,3-83,380,3#$!:97 &8,

89,9:8  507,3,3

9,:3 8/  9,:3

!078,3,3

 ,3

 9/, ,3   ,3  _ 9,:3 9/, ,3  %49, 

         

2,8,,080,9,3 2,8,, ,3,3,2 ,3/:3,3  -072,8,,                    

949, 

        

,7 9,-0 / ,9,8 2,, /,5,9 /09,: -,, 80-,,3 -08,75,803 7,,9 3,5 #$ !:97 ,/,,5,803-07:8,9,:38/9,:3,38:/,203,/,3/7,,9,703,5078,3,3/,3 907/,5,9  47,3 5,803 :8,  9,:3 8/ 9,:3 ,3 -0:2 203, /,3 203,,2 2,8,, ,3/:3,3$0/,3,3:39:5,803,3-07:8,9,:30,9,8/7,,9,703,2,8,,,3/:3,3 $:2-0731472,8  ,7,90789,33,/,75,8037,,93,5#$!:97,/,,8:2-0731472,8 O

',7,-0 #04203/,8 4907 7::,3  0:,7, 3:3,3 809,7 0/, ,3

170:038

    

    

$0-,,3-08,75,8037,,93,5 #$!:97203/,5,9 31472,8/,3704203/,8/,7/4907 7::,3/,30:,7, - 3,88!7479,8!,803#$!:97 3,88 3 /,:,3 /03,3 5079:3,3 5745478 570107038 708543/03 ,3 0- 203:, ,97-:9 5079,2, /,75,/, ,97-:9 0/:, 09, 8,25, 02, /,5:3 1,947 202 9025,9 502078,,3 /,3 5034-,9,3 205:9 4,8 2:/, /,3,:  1,89,8 03,5 /,3 24/0730,2,3,3907,23-,,/,3 5708980 ',7,-0

4,8

,89,8

0,2,3,3

,,

 !708980

4,8 ,89,8 0,2,3,3 ,,  !708980

    

    

    

     

      

',7,-0

4,8   

,89,8   

0,2,3,3   

,,     

 !708980   

 

   

    

   

   

4,8 ,89,8 0,2,3,3 ,,  !708980 0,3 #,3





,,2 20250792-,3,3 #$ !:97 80-,, 9025,9 50,,3,3 080,9,3 -83 5,803 0- 20257479,8,3 5,/, 1,89,8 ,3 90780/, /,,2 203:3,3 50,8,3,,3 4507,843, / 7:2, 8,9 80-,- 802,3 03,5 1,89,8 ,3 /2 2,, 0507.,,,3 5,803 ,,3 :,9,8 ,,3,3 802,3 93 !7479,8 0/:, ,/,, 0,2,3,3, 3 -07,9,3 /03,3 1:38 /,7 #$ !:97 ,3 :8:8 20,,3 080,9,3-83 803,5,8035 07.,, /03,3,/,3,0:8:8,3

3,,3202-07,30,2,3,3,3-03,7-03,7907,23!7479,809,,/,,4,8,32:/, /,3,:$0/,3,357479,80025,9/,3907,7,/,,-,,/,35708980,9,:5,247/,77:2, 8,9,39/,907,:/57479,8,3405,803 .

3,880803,3,30203!0,,3,3#$!:97 $0-0:2/,:,3,3,88,3:92,,9070-/,::/,:,3:;,/9,8/,370,-9,8 :39: 20309,: -:97-:97 5079,3,,3 5,/, :84307 90, 20203: 0;,/,3 /,3 070,-9,8,3 &;,/9,870,-9,8 O 07:9 207:5,,3 : ;,/9,8 /,3 70,-9,8 5,/, 00203 50,,3,3 20/85,7,20/8 /,3 ,/23897,8:2:2 !079,3,,39/,203::7,5,,380,7:83,/::7 !079,3,,3203::7,5,,380,7:83,/::7 !,/,0020350,,3,320/8907/,5,99025079,3,,3:39:2,832,8303,9,,3 /,3,7,5,35,8039029025079,3,,390780-:9;,/,3,470,87 9:33,0--08,7/,7 7 9,-07   ;,7,-0 % % % % % % % % % %

79:3 050393,3  0 3,9,,3                     

0907,3,3 ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/

07/,8,7,3 9,-0/ ,9,8 3, 470,8 5,/, 00203 50,,3,3 20/8 203:3:,3 -,, 802:,9025079,3,,38:/,;,/$0-,-3,470,89:33,0--08,7/,73,470,89,-0 $0,3:93,/,:,3502078,,370,-9,8:39:20309,:04388903,3/,75079,3,,3,3 8:/,;,/ ',7,-0 03,9,,3 050393,3

743-,.8 5,  

0907,3,3 70,-0 70,-0

 , 743-,.8 5, ,3 /50740 ,/,, 54891 /,3 0- -08,7 /,7  ,3 203:3:,3 -,, 5079,3,,3 /,,2 00203 50,,3,3 20/8 203,8,3 503::7,3 ,3 4388903 $0,3:93,,/,,:;,/9,8/,370,-9,85,/,50,,3,35,7,20/8 ',7,-0 %! %! %! %! %! %! %! %! %! %! %!

79:3  03,9,,3

          

 050393,3

           

0907,3,3 ;,/ ;,/ ;,/ ;,/ ;,/ ;,/ ;,/ ;,/ ;,/ ;,/ ;,/

07/,8,7,33,470,89:35,/,9,-0/,9,82,,/,5,9/825:,3-,,902902  5079,3,,35,/, 0020350,,3,35,7,20/88 :/,;,/$0,3:93, /,5,9/,:,3502078,,3 70,-9,8:39:20309,:04388903,3/,9, ',7,-0  03,9,,3

050393,3

743-,.8 5,   

0907,3,3 70,-0 70,-0

07/,8,7,39,-0/ ,9,8/507403,743-,.85,,354891/,30--08,7/,7  ,3 203:3:,3 -,, 5079,3,,3 /,,2 00203 50,,3,3 5,7,20/8 203,8,3  503::7,3,34388903 0203

50,,3,3 80,3:93, ,/,, 50,,3,3 ,/23897,8 :2:2 07:9 ,8

 503:,33, ;,7,-0 & & & & & & & & & & & & & &

79:3 050393,3  03,9,,3                                 

 0907,3,3

',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/ ',/

07/,8,7,3 9,-0 / ,9,8 3, 470,8 5,/, 00203 50,,3,3 ,/23897,8 :2:2 203:3:,3-,,802:,9025079,3,,38:/,;,/$0-,-3,470,89:33,0--08,7 /,7 3, 470,8 9,-0 $0,3:93, /,:,3 502078,,3 70,-9,8 :39: 20309,: 04388903,3/,75079,3,,3,38:/,;,/ ',7,-0 03,9,,3 050393,3

743-,.85,   

0907,3,3 #0,-0 #0,-0

03,3/02,3/507403,743-,.85,,354891/,30--08,7/,7,3 203:3:,3-,, 5079,3,,3/,,200203 50,,3,3,/2397,8 /,3:2:2:, 203,8,3  503::7,3,34388903 / 3,880803,3,30203!0,,3,3#$!:97 &39:20309,:307,50,,3,3/,,2809,50020350,,3,3080,9,3203:3,,3  25479,3.05071472,3.0,3,88/,7,2,7908:8 !0,,3,320/8 O &39:20309,:307,/,7;,7,-0;,7,-050,,3,320/8,/,,/03,3202549,3 3,7,9,7,9,050393,3/,303,9,,3/,,2-039:/,7,2,7908:8 25479,3.0!071472,3.0  3,885,/,,2-,7-07:9 ',7,-020/8

92 92 92

#,9,7,9,03,9,,3   

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808              

',7,-0/2:2:2

&

#,9,7,9,03,9,,3 

#,9,7,9,050393,3 808   

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