SAP SuccessFactors Solution Architecture Handbook Level 1
About this document
What is it? This document describes the SAP SuccessFactors Solution Architecture covering platform, data, application and process integration points across all platforms and applications within the SAP SuccessFactors Suite, other SAP products and 3rd party partner integrations.
Who can use it? •
Prospects
•
Customers
•
SAP Employees
•
Partners
How can it be used? •
Can be used to describe how everything fits together in an integrated suite of platforms and applications.
•
Can be used to aid the design decisions for a customers specific solution during due diligence and implementation activities.
•
Can be used to highlight focus areas for cross process configuration decisions, dependencies, risks and impact.
•
Can be used to support phased/multi-application project planning, implementation activities and deployment approach.
About this document
What is it? This document describes the SAP SuccessFactors Solution Architecture covering platform, data, application and process integration points across all platforms and applications within the SAP SuccessFactors Suite, other SAP products and 3rd party partner integrations.
Who can use it? •
Prospects
•
Customers
•
SAP Employees
•
Partners
How can it be used? •
Can be used to describe how everything fits together in an integrated suite of platforms and applications.
•
Can be used to aid the design decisions for a customers specific solution during due diligence and implementation activities.
•
Can be used to highlight focus areas for cross process configuration decisions, dependencies, risks and impact.
•
Can be used to support phased/multi-application project planning, implementation activities and deployment approach.
Glossary
Term
Description
Solution Architecture
A functional representation of a technical technical environment, environment, documenting an architecture and overall overall solution design that covers the dimensions dimensions of systems, data, integration and business processes.
Platform
A computing system that includes a hardware hardware architecture and a software framework that can be physically connected to, or physically separate from other platforms to which it is integrated.
Application
A component of a computing system system Platform that provides specific functionality and features in order to support/enable support/enable a specific or set of processes.
Integration
The linking together of different computing systems, applications, data and software applications either physically or functionally to act as a coordinated whole.
Data Type
Category Category for for a set of of “Data Objects”, see below…
Data Object
Unique data point e.g. First First Name, Hire Date, Department. Department.
Permission Method
Platform functionality controlling access rights and authorisations to system data and features.
Contents SAP SuccessFactors Solution Landscape
•
External Platform Integration Process & Data Integration
•
Internal Platform Integration Process & Data Integration
System Access & Authorisations
•
Single Sign On & Permissions
SAP SuccessFactors Solution Architecture
•
BizX Foundation/Platform (PLT)
•
Employee Profile (EP)
•
Employee Central (EC)
•
Recruiting Execution (RM, RMK)
•
Onboarding (ONB)
•
Learning (LMS)
•
Jam (JAM)
•
Goal Management (GM/GE)
•
Performance Management (PM, 360)
•
Calibration (CALI)
•
Compensation Management & Variable Variable Pay (COMP, VP) VP)
•
Career Development Planning (CDP)
•
Succession Management (SM)
•
Workforce Analytics & Planning (WFA, WFP)
•
Example Instance Landscape
External Platform Integration - Level 0
SAP SuccessFactors Platform Integration – Level 0
New Hire Contingent Worker Data
Jam Feed Employee Data
Business Object Data
Data
Employee Central
HR Service Center
Onboarding Offboarding
Learning
Employee Central Payroll
Succession & Development
Compensation & Variable Pay
Jam
Performance and Goals
Recruitment
Foundation
Workforce Analytics & Planning
SAP Portal Extensions Applications Data
Cost Center
Employees Reporting Line PayrollPostings
Employee Data Organisational Data Position Data
New Hire data Skills/Qualifications Learning Curricula Comp Adjustments
Employee Data Cost Center Reporting Line
Organisation Data Position Data Job Classification Cost Center Relationship
API s Flat File
Integration Toolset SHL - Assessments IBM Kenexa – Recruiting Kronos - Time ADP/NGA - Payroll BPO AON Hewitt - Benefits BenefitFocus - Benefits Thomsons - Benefits
New Hires Terminations
Platform Integration Content and Tools
Standard Integrations 1
Custom Integrations
2
Packaged Integrations
3
Standard Integration Templates
4
Custom Integrations
Open APIs
Configure and Deploy
Adapt and Extend
Reuse Library Content
Build and Deploy
Little effort to implement and maintain.
Start from a template to save time.
Hire SuccessFactors Professional Services to save time
Use APIs to build customintegrations
SAP SuccessFactors Standard Integration Center
•
Standard Admin Integration Tool with Workflow
•
Select from OData, Custom MDF Objects
•
Time and field value based filters
•
Simple Field manipulations and calculations
•
Value Lookup Tables, Field filters
•
Schedule file output over SFTP
•
File Encryption
•
Monitor Job Status, Error Messages
•
Template Catalog
•
Advanced Headers and Footers
•
Integrated with Execution Manager
•
Non-technical Interface
Which tool to build with? Select the Tool appropriate for content
Integration Center •
Business User
•
Simple Patterns
•
Outbound (inbound on roadmap)
Middleware •
Technical User
•
Orchestration, Scripting for complex filters / formats
•
Outbound/ Inbound
Internal Platform Integration - Level 1
Hire to Retire Process Integration Model – Level 1 7. Assign Learning & Collaborate
Recruitment Marketing
Onboarding
2. Publish Vacancies to Job Boards 3. Manage Candidates
Recruitment Management
Service Center
Payroll
5. Hire 4. Onboard Pre-Hire
Hire
5a. Case Management
6. Onboard New Hire
Employee Central Core HRIS
Global Benefits
5b. Payroll 5c.Payroll Data Data
Time Off
Payroll Time Sheets
1. Create Job Requisition
Learning Management
7. Assign Learning & Collaborate
Career Development Planning
iContent
14. Assign Learning 8a. Assign Learning
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
10a. Comp Data & Eligibility 12. Pay Components & Promotions
13. Plan for Succession
1.Create Job Requisition
Jam
5d. Employee Data Sync
15. Offboard
Employee Profile
Succession Management
8. Set Goals & Review Performance
Compensation Management
Calibration
Variable Pay
11. Calibrate Reward 9. Calibrate Ratings
10. Budget Reward Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In Scope Distinct Platform
0. Organisational Health & Development
In use
Out of Scope
New Hire Life Cycle - HR Calendar Process Clusters 3. Analyse, Plan & Develop
e c n a m r o f r e P
2. Align, Perform, Review & Reward
1. Recruit, Hire, Onboard & Enable January
December January
Process Integration Cluster 1 – Recruit, Hire, Onboard & Enable 5.4 Assign Learning & Set Goals
Recruitment Marketing
Onboarding
2. Publish Vacancies to Job Boards 3. Manage Candidates
Recruitment Management
5. Hire 4. Onboard Pre-Hire
Hire
Service Center
5.3 Onboard New Hire
Employee Central Core HRIS
Global Benefits
1.Create Job Requisition
Learning Management
Jam
5.6 Case Management
iContent
Time Off
Payroll
5.1 Employee Data Sync 5.2 Payroll Data
Payroll Time Sheets
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
1.
Job requisitions can be created automatically from a vacant position in Employee Central and directly from Recruitment Management.
5.
For scenarios where segments of the population require onboarding for new hires and not others e.g. Contractors, there can be three concurrent, parallel ways to convert a candidate to an employee, they are: a) Recruitment toEmployee Central Career Succession Compensation Development Calibration Variable Pay b) Onboardingto Employee Central Management Management Planning c) Recruitment via Onboarding to Employee Central
Note: Employee Central can only extract employee data for one individual wholly from Onboarding Or Recruitment, not both.
5.5 Collaborate
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
DistinctPlatform
Out of Scope
Process Integration Cluster 2 – Align, Perform, Review & Reward 1.
Business goals, development goals and learning activities are integrated to sections within a performance review form.
2.
Overall ratings from performance review forms are calibrated, finalized Recruitment Onboarding Service Center Payroll Marketing ratings are then updated in the performance review form.
3.
Performance ratings can populate on to the compensation plan.
4.
Compensation reward can be calibrated against performance ratings.
5.
Pay elements and promotions are updated in Employee Central
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
3a. Comp Data & Eligibility 5. Pay Components & Promotions
Jam
Learning Management
iContent
Career Development Planning
1b. Assign Learning 1a. Assign Learning
Succession Management
1. Set Goals & Review Performance
Compensation Management
Calibration
Variable Pay
4. Calibrate Reward 2. Calibrate Ratings
3. Budget Reward Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Process Integration Cluster 3 – Analyse, Plan & Develop 1.
Employee Central can be used to support succession planning by position.
2.
Create role readiness assessment and job requisition (2a) from the Succession Org
3.
Chart, search and nominate external successors from existing candidates. Recruitment Onboarding Service Center Payroll Marketing Calibrate succession ratings e.g. Performance & Potential
4.
Add LMS learning activities to development goals from the Succession Org Chart
5.
Consolidated search for LMS and Jam content within LMS catalogue search page and
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Jam groups linked to LM S courses
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
1. Plan for Succession 2a. Create Job Requisition
Learning Management
Jam
iContent
Career Development Planning
4.. Assign Learning
5.Collaborate
Succession Management
2. Review Talent
Calibration
3. Calibrate Ratings Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In Scope Distinct Platform
1a.Strategic Analysis
In use
Out of Scope
Internal Data Integration - Level 1
SAP SuccessFactors Internal Data Flow Model – Level 1 10. Employee & Org Data S ync
Recruitment Marketing
1. Job Data
2. Candidate Data
Onboarding
3. Employee Org, Job, & Comp Data
4. Employee Org, Job, & Comp Data
Service Center
5. Employee & Org Data
Employee Central Core HRIS
Recruitment Management
Payroll
6. Employee & Org Data
Global Benefits
7. Payroll 8. Payroll Data Data
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
9. Employee & Org Data HRIS Sync
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
11. Employee & Org Data S ync
Jam
Learning Management
iContent
Calibration
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In Scope Distinct Platform
12. HR Data Sync
In use
Out of Scope
SAP SuccessFactors Internal Data Integrations The table below details the SAP SuccessFactors internal data integrations and flow across the suite of platforms, these integrations are owned, implemented and supported by SAP SuccessFactors.
#
From
To
Description
Method
1
Recruitment Management
Recruitment Marketing
Job requisition data sync
API
2
Recruitment Marketing
Recruitment Management
Candidate data sync
API
3
Recruitment Management
Onboarding
Employee Org, Job, & Comp data
API
4
Onboarding
Employee Central
Employee, Org, Job, & Comp data
API
5
Employee Central
Onboarding
Employee and org data sync
API
6
Employee Central
HR Service Center
Employee and org data sync
API
7
Employee Central
EC Payroll
Payroll data
API
8
EC Payroll
Employee Central
Payroll data
API
9
Employee Central
Employee Profile
HRIS data sync
API
10
Employee Profile
Jam
Employee and org data sync
File Transfer
11
Employee Profile
Learning
Employee, and org data sync
File Transfer
12
Foundation
Workforce Analytics
HR data sync
File Transfer
Family, Role, Competency/Skills, Job Code & Job Profile Framework
Recruitment Marketing
HR Service Center
Onboarding
Payroll
Job Code
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Families, Roles, Job Code, Competencies & Job Profiles Job Code
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Job Code & Competencies Families, Roles, Job Code, Competencies & Job Profiles
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Families, Roles & Job Code
Compensation Management
Variable Pay
Families, Roles, Job Code & Competencies Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Job Architecture Definitions •
Job Family: Job families are used to broadly define job categories in your company. For example, your company might choose to have job families based on the function type — such as Executives and Information Technology. These job families, in turn, are then used to group associated job roles.
•
Job Role: Job roles are titles used to describe a designation held by an employee within the company. Job roles specific to a group are bundled together under a single job family. For example, the roles IT Manager, Database Administrator, and System Administrator might be bundled under the family Information Technology while the roles Director, Vice President, and CEO might be bundled under the family Executives.
•
Position: A position is a specific instance of a role that can be filled by an employee, or it can be vacant. For example, we might have a role called “Sales Director”, and there might be 4 specific positions using that role (Sales Directo r West, Sales Director East, etc.).
•
Job Code: A job code is a naming convention used to identify a job role within your company. A job code is used to match an employee or a vacant position to a role, and used to pull the appropriate job-related information to automatically populate forms and worksheets. Roles can have multiple job codes associated with them, but employees can only have one. For example, for the job role of Database Administrator, you can use a job code like DBA. This job code is then assigned to every Database Administrator employee in your company.
•
Job Profile: A Job Profile details and displays the criteria and elements of a job and can be shared with employees and content owners. Administrators builds content repositories for various content types including – Families & Roles, Skills, Competencies, Physical Requirements, Interview Questions, Job Responsibilities, etc. from which Job Prof iles will be built. Profile Templates drive the format and sections to be included in the Job Profiles. Users create Job Profiles, attaching them to Job Roles by pulling content from libraries.
Data Type - Integration & Usage Summary FDT = Foundation/Platform RM = Recruiting Management RMK = Recruiting Marketing ONB = Onboarding JAM = Jam
Data Type
Stored
PLT RM RMK X
360 = Multi Rater Feedback TR = Team Rater CALI= Calibration COMP = Compensation VP = Variable Pay
OB
JAM
EC
LMS
EP
GM/GE
PM
360
TR
X
X
X
X
X
X
X
X
X
EmployeeData
EP
X
Compensation Data
COMP
X
X
X
Variable Pay Data
VP
X
X
X
PersonalData
EP
X
X
BackgroundData
EP
X
X
PM/EP
X
Competency Data
PLT
X
X
X
Families,Roles andJobcodes
PLT
X
X
X*
Job/Position Data
EC
X
X
GoalData, ImportedGoals, Library
GM
X
QuestionLibrary
PLT
X
Learning Activities
LMS
X
Picklists
PLT
X
Trend Data (Ratings)
X
EC = Employee Central LMS = Learning Management System EP = Employee Profile GM = Goal Management PM = Performance Management
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
CALI COMP
VP
CDP
SM
WFA WFP
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
CDP = Career Development Planning SM = Succession Management WFA = Workforce Analytics WFP = Workforce Planning
X
X X
X
X
X
X
X
X
X
X
X X
X
X
X
X X
X X
X
X
X
X X
X
X
X
X
System Access & Authorisations
SAP SuccessFactors External Single Sign On Model
1. SSO
Employee Central
HR Service Center
Onboarding Offboarding
Learning
Employee Central Payroll
Succession & Development
Compensation & Variable Pay
Jam
Performance and Goals
Recruitment
Foundation
Analytics
2. SSO
6. SSO
5. SSO 4. SSO
3. SSO
SAP SuccessFactors External Single Sign On Details The table below details the SAP SuccessFactors external single sign on integrat ions across the suite of platforms, these integrations are owned, implemented and supported by SAP SuccessFactors.
#
Platform
Distinct Platform
Description
Protocol
1
BizX
SAP Cloud for Customer
External Single Sign On (SSO)
SAML 2.0
2
BizX
SAP Hana Cloud Portal
External Single Sign On (SSO)
SAML 2.0
3
BizX
3rd Party Identity Provider
External Single Sign On (SSO)
SAML 2.0
4
BizX
SAP ERP Financials, Cloud & On-premise
External Single Sign On (SSO)
SAML 2.0
5
BizX
SAP ERP HCM On-premise
External Single Sign On (SSO)
SAML 2.0
6
BizX
SAP Business by Design
External Single Sign On (SSO)
SAML 2.0
SAP SuccessFactors Internal Single Sign On Model
Recruitment Marketing
Onboarding
Service Center
Payroll
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
4. SSO 3. SSO 2. SSO
1. SSO
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
5. SSO 6. SSO
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
7. SSO Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
SAP SuccessFactors Internal Single Sign On Details The table below details the SAP SuccessFactors internal single sign on integrat ions across the suite of platforms, these integrations are owned, implemented and supported by SAP SuccessFactors.
#
BizX Platform
Distinct Platform
Description
Protocol
1
Foundation
Recruitment Marketing
Internal Single Sign On (SSO)
SAML 2.0
2
Foundation
Onboarding
Internal Single Sign On (SSO)
SAML 2.0
3
Foundation
HR Service Center
Internal Single Sign On (SSO)
SAML 2.0
4
Foundation
EC Payroll
Internal Single Sign On (SSO)
SAML 2.0
5
Foundation
Jam
Internal Single Sign On (SSO)
SAML 2.0
6
Foundation
Learning Management
Internal Single Sign On (SSO)
SAML 2.0
7
Foundation
Workforce Analytics
Internal Single Sign On (SSO)
SAML 2.0
Role & Relationship Based Permission Methods
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll
Payroll Time Sheets
1.
RBP Roles control access to all applications and most page level details
2.
RBP Groups control granted user groups and target populations.
3.
RRP and other mechanisms control access to the remaining page level details
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
Calibration
Permission to Application Key
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
Permission to Page Details
Role Based Permissions
Role Based Permissions
Role Relationship Permissions
Distinct Platform Permissions
360
Permission to Page Details
SAP SuccessFactors Solution Architecture
BizX Foundation/Platform - PLT
Foundation/Platform Process Integration Model – Level 1 Single Sign On & Data Single Sign On & Data
Employee Profile
Admin Center
Families, Roles & Job Code
Theme Manager
Presentations
Role Based Permissions
Competency & Skills Framework
Single Sign On
Company Info
Intelligent Services
Job Profile & Content Libraries
Meta Data Framework
Home Page
Dashboards & Analytics
Integration Center
Instance Synchronisation
Events Center
Upgrade Center
Company Settings
Mobile
Single Sign On & Data
Recruitment Marketing
Onboarding
Service Center
Data
Payroll
Data Data
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Single Sign On & Data
Data Data
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Compensation Management
Variable Pay
Key
Data
BizX Platform
In use In Scope
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
Distinct Platform
Single Sign On & Data
Out of Scope
Foundation/Platform Data & Process Integration – Level 2 Data
Process
Usage Foundation/Platform (PLT)
Data Ty pe
St ored
PLT
EP
X
COMP
X
Variable Pay Data
VP
X
PersonalData
EP
X
BackgroundData
EP
X
PM/EP
X
PLT
X
EmployeeData CompensationData
Home Page, Company Info Admin Center, Employee Profile Dashboards & Reports
Workforce Planning & Analytics Employee Central (EC)
Onboarding (ONB) HR Service Center (ONB) Learning (LMS)
Trend Data (Ratings)
Performance (PM) CompetencyData
Goal Management (GM)
Families,Rolesand Jobcodes
PLT
X
PositionData
EC
X
Compensation (COMP) Career Development (CDP)
GoalData,Imported Goals,Library
GM
X
QuestionLibrary
PLT
X
LMS
X
Jam (Jam)
PLT
X
Calibration (CALI)
LearningActivities Picklists
Recruiting (RM,RMK) Succession (SM)
Foundation/Platform Admin Center
Family & Role Structure, Job Profiles, Competencies & Job Code
Recruitment Marketing
HR Service Center
Onboarding
Payroll
Job Code
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Families, Roles, Job Code, Competencies & Job Profiles Job Code
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Job Code & Competencies Families, Roles, Job Code, Competencies & Job Profiles
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Families, Roles & Job Code
Compensation Management
Variable Pay
Families, Roles, Job Code & Competencies Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Job Architecture Definitions
•
Job Family: Job families are used to broadly define job categories in your company. For example, your company might choose to have job families based on the function type — such as Executives and Information Technology. These job families, in turn, are then used to group associated job roles.
•
Job Role: Job roles are titles used to describe a designation held by an employee within the company. Job roles specific to a group are bundled together under a single job family. For example, the roles IT Manager, Database Administrator, and System Administrator might be bundled under the family Information Technology while the roles Director, Vice President, and CEO might be bundled under the family Executives.
•
Position: A position is a specific instance of a role that can be filled by an employee, or it can be vacant. For example, we might have a role called “Sales Director”, and there might be 4 specific positions using that role (Sales Directo r West, Sales Director East, etc.).
•
Job Code: A job code is a naming convention used to identify a job role within your company. A job code is used to match an employee or a vacant position to a role, and used to pull the appropriate job-related information to automatically populate forms and worksheets. Roles can have multiple job codes associated with them, but employees can only have one. For example, for the job role of Database Administrator, you can use a job code like DBA. This job code is then assigned to every Database Administrator employee in your company.
•
Job Profiles: A Job Profile details and displays the criteria and elements of a job and can be shared with employees and content owners. Administrators builds content repositories for various content types including – Families & Roles, Skills, Competencies, Physical Requirements, Interview Questions, Job Responsibilities, etc. from which Job Profiles will be built. Prof ile Templates drive the format and sections to be included in the Job Profiles. Users create Job Profiles, attaching them to Job Roles by pulling content from libraries.
Family, Role, Competency/Skills & Job Code Model
Integrated to These Functional Areas: (1) Performance/360 (2) Career Development Planning (3) Recruitment (4) Succession Planning (5) Learning (6) Compensation (job selector tool)
1:m Position Skills & Competency Position Job Code Talent Pools
Position
Note: As of Q1 2016, only competencies mapped at job role level are automatically populated into performance review forms, skills are not integrated to performance review forms and are rated in Employee Profile.
Metadata Framework - Overview What is MDF? MDF stands for Metadata Framework, a generic platform which allows users to define their objects, configure object relationships, create rules & workflows and a rich, configurable user i nterface.
Focus Areas
Effective Dated Platform
Custom Fields
Expanded Permissions Consistent User Experience
API Access
Key Benefits
Objects defined in the meta data framework are automatically effective dated providing richer functionality to customers without additional resources (e.g., effective dated positions) Customer administrators can extend application functionality through custom fields and objects Flexible permission options designed with the Role-based Permissions model mean you can configure field and object permissions to meet complex business requirements Users get a constant and standard administrative experience. Brings consistency to suite wide products. To be further enhanced by launch of configurable UI MDF objects are automatically accessible through the OData API framework, for systems integration and extensibility
Intelligent Services
SAP SuccessFactors Integration Center
•
Standard Admin Integration Tool with Workflow
•
Select from OData, Custom MDF Objects
•
Time and field value based filters
•
Simple Field manipulations and calculations
•
Value Lookup Tables, Field filters
•
Schedule file output over SFTP
•
File Encryption
•
Monitor Job Status, Error Messages
•
Template Catalog
•
Advanced Headers and Footers
•
Integrated with Execution Manager
•
Non-technical Interface
Dashboards & Analytics
Operational
Strategic
Reporting
Analytics REPORTING & DASHBOARDS
WORKFORCE
WORKFORCE
ANALYTICS
PLANNING
Process Insight
Business Impact Insight
Reporting: process activity Analytics: List views, pivots, relations across processes, etc. Solutions: Ad Hoc, Dashboards 2.0, PPTC
Identify challenges: retention, mobility, headcount, etc. Measure business impact Assess HR solutions
SF TALENT APPS Performance
EMPLOYEE CENTRAL
Plan future workforce Forecast skills gaps Scenario simulations Financial impact modeling Build workforce strategy to mitigate execution risk
WORKFORCE DATA WAREHOUSE
Development Recruiting Learning Compensation
3rd party talent apps Pay-roll & benefits
HRIS
Employee Financials Surveys
Workforce demand and supply data
Budgets, cost & revenue projections, etc.
Strategic targets, risk assessment, org. changes, etc.
Operational Reporting vs. Strategic Analytics
DRIVE BUSINESS
STRATEGY Forecast and plan future workforce DRIVE BUSINESS
T C A P M I S S E N I S U B
Long-term workforce strategies
IMPACT
Drive strategic business planning
Analyze quality and efficiency of workforce programs
Executive-wide support for workforce analytics and planning
Forecast business & financial impact of workforce programs DRIVE HR Business receives and acts on workforce reporting
EFFICIENCY Respond to ad-hoc report requests from business Analyze talent activities & processes Optimize use of HR technology OPERATIONAL
STRATEGIC
BUSINESS STRATEGIC
Operational Report Types
Online Report Designer (ORD) ORD with Ad Hoc ORD with Advanced Reporting
Ad Hoc 2.0 with BIRT LMS Reports BIRT reporting on data from LMS application only
Dashboards 2.0 Compensation Statements Pixel Perfect Talent Cards* RDF Spreadsheet Reports* * Custom reports built through SF/Partner only
Employee Profile - EP
Employee Profile Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Payroll
Display Employee Profile Data
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Candidate Profile to Employee Profile Sync HRIS Data Sync
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Curriculum & Learning History Sync Talent Data Ratings
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Compensation Management
Variable Pay
Overall Ratings Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Employee Central, Global Benefits, Time Off, Timesheets & HR Service Center - EC
Employee Central Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Payroll
Employee Data Sync
Offboard New Hire
Recruitment Management
New Hire
Case Management
Onboard New Hire
Employee Central Core HRIS
Global Benefits
Learning Management
iContent
Career Development Planning
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Payroll Data
Payroll Time Sheets
Position Hierarchy
Create Job Requisition
Jam
Time Off
Employee Profile
Comp Data & Eligibility Pay Components & Promotions
Succession Management
Calibration
Compensation Management
Variable Pay
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Employee Central Payroll
Employee Central Time Off Summary
Holiday Calendar
Holiday Calendar
Work Schedule
Work Schedule
Time Profile
Time Profile
Time Account Eligibility Status
Holidays
Time Off Setup Data
Time Type Time Type Time Type Time Type
Time Account Type Accrual Rule Period-End P rocessing Rule
Time Account
Hire Rule
Workflow Request
Termination Rule Account /Accrual Creation Parameters
Time Account Detail Time Off Request
Account Creation
Time Off Employee Transactional Data
Time Off Calendars
Accrual Creation Period End Processing
Employee Central Timesheets
Employee Central Global Benefits Employee View
•
• Claims and Claims and Enrollment Enrollment
•
Reimbursements and Allowances • Reimbursements and
•
Pension Plans
•
• Pension Plans Work & Life Events (for claims and allowances)
Allowances
• •
Work & Life Events (for claims and allowances)
LTA LTA (India) (Ind ia) •
LTA LT A (India) (Ind ia)
Employee Central Global Benefits Administrator View
•
Create and Edit Benefits
•
Pre-delivered Benefits Content
•
Integration to Payroll
Employee Central Global Benefits Administrator View
•
Define Eligibility Rules
•
Employee Claim – Leave Travel Allowance (India)
HR Service Center Process Integration Model – Level 1 Knowledge Base
Recruitment Marketing
Onboarding
Service Center
Case Management
Employee Central Core HRIS
Recruitment Management
Jam
Learning Management
Global Benefits
iContent
Payroll
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Employee Data
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
Calibration
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
“Ask HR” link on each SuccessFactors page
HR Service Center – Agent/HR View Option 1
Cloud for Customer
-
-
Gets authenticated
When the agent / HR service representative logs on to Cloud for Customer, he gets authenticated against external customer IDP
SAML2 IDP
Mashup
When the agent / HR service representative wants to look at the employee data in the “mashup” view, then a URL call is done to get the right data. Agents gets authenticated against external customer IDP. (no logon required) User navigation Data flow
Employee Central Employee Details
Gets authenticated
HR Service Center – Agent/HR View Option 2
Cloud for Customer -
When the agent / HR service representative accesses Cloud for Customer, he gets redirected to EC login page, to login with user and password.
-
Once logged into EC, system will return into Cloud for Customer – as a logged in user
-
When the agent / HR service representative wants to look at the employee data in the “mashup” view, then a URL call is done to get the right data. The agent is already authenticated. (no logon required)
Frontend redirect
Mashup
Gets authenticated User navigation Data flow
Employee Central Employee Details
user and password
Employee master data and C4C mashup
Recruitment Execution – RM,RMK
Recruitment Process Integration Model – Level 1
Recruitment Marketing
Onboarding
2. Publish Vacancies to Job Boards 3. Manage Candidates
Recruitment Management
4. Onboard Pre-Hire
4a. New Hire
Service Center
Payroll
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
5. New Hire
Employee Central Core HRIS
Global Benefits
Time Off
Payroll Time Sheets
1. Create Job Requisition 1a. Create Job Requisition
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Onboarding - ONB
Onboarding Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Payroll
6. Offboard 1. Onboard Pre-Hire
2. New Hire
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
1. Onboard New Hire
Employee Central Core HRIS
Recruitment Management
Employee Profile
Global Benefits
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
3. Assign Learning 4. Collaborate
Jam
Learning Management
iContent
Calibration
5. Assign Goals
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Learning Management - LMS
Learning Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Payroll
Payroll Time Sheets
Time Off
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
Learning History
Learning Management
Jam
iContent
Career Development Planning
Succession Management
Calibration
Assign Learning
Social Learning Assign Learning
Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Jam - JAM
Jam Process Integration Model – Level 1 Knowledge Base
Recruitment Marketing
Onboarding
Service Center
Payroll
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Collaborate
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Notifications & Alerts
Learning Management
Jam
iContent
Career Development Planning
Succession Management
Calibration
Assign Learning & Collaborate Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Goal Management - GM
Goal Management Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Payroll
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
Set Goals
Jam
Learning Management
iContent
Calibration
Goal Ratings Goal Ratings
Assign Learning Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Performance Management & 360 – PM,360
Performance Management Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Employee Central Core HRIS
Recruitment Management
Jam
Service Center
Learning Management
Global Benefits
iContent
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Content Libraries
Home Page
Dashboards & Analytics
Job Profile Builder
Compensation Management
Variable Pay
Payroll
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
Calibration
Performance Ratings Set Goals
Rating & Goal Information
Key
Rating Information BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Calibration - CALI
Calibration Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll
Payroll Time Sheets
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Calibrate Talent Data
Jam
Learning Management
iContent
Career Development Planning
Calibrated Ratings
Succession Management
Compensation Management
Calibration
Variable Pay
Calibrate Reward Calibrate Ratings Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Compensation Management & Variable Pay - CM,VP
Compensation & Variable Pay Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Payroll
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Payroll Data
Employee Central Core HRIS
Recruitment Management
Global Benefits
Time Off
Payroll Time Sheets
Comp Data & Eligibility Pay Components & Promotions
Jam
Learning Management
iContent
Career Development Planning
Succession Management
Calibration
Compensation Statements
Compensation Management
Variable Pay
Calibrate Reward Ratings Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Career Development Planning - CDP
Career Development Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Payroll
Time Off
Payroll Time Sheets
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Publish Development Goals
Jam
Learning Management
iContent
Career Development Planning
Assign Learning
Succession Management
Calibration
Identify & Review Development Goals Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Succession Management - SM
Succession Management Process Integration Model – Level 1
Recruitment Marketing
Onboarding
Service Center
Employee Central Core HRIS
Recruitment Management
Global Benefits
Payroll
Payroll Time Sheets
Time Off
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Plan for Succession Capture & View Talent Data
Create Job Requisition
Jam
Learning Management
iContent
Career Development Planning
Assign Learning
Succession Management
Assess Role Readiness
Calibration
9. Calibrate Ratings Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Workforce Analytics & Planning – WFA, WFP
Workforce Analytics & Planning Integration Model – Level 1
Recruitment Marketing
Onboarding
Employee Central Core HRIS
Recruitment Management
Jam
Service Center
Learning Management
Global Benefits
iContent
Payroll
Time Off
Payroll Time Sheets
Career Development Planning
Succession Management
Employee Profile
Admin Center
Families, Roles & Job Code
Presentations
Role Based Permissions
Competency & Skills Framework
Company Info
Intelligent Services
Job Profile & Content Libraries
Home Page
Dashboards & Analytics
Integration Center
Compensation Management
Variable Pay
Calibration
Data Sync Key
BizX Platform
Planning Foundation
Analytics Foundation
Metric Packs
Goal Management
Performance Management
360
In use In Scope
Distinct Platform
Out of Scope
Example Instance Landscape
Typical End State Instance Landscape & Migration Path The model below describes the end state instance landscape and migration path f or configuration changes from development to p roduction for the SAP SuccessFactors Suite, during implementation migration of configuration and instance usage will be phased to align with milestones in the detailed project plan. Cluster 1 instances reside on the “Preview” release stack where quarterly release enhancements are available 30 days in advance of clusters 2 and 3. During this period configuration changes in cluster 1 that depend on enhancements not yet available in cluster 2 and 3 cannot be migrated.
Cluster 3
Production
Production
Production
Production
Production
Production
Production
Production
Cluster 2
UAT/Training
UAT/Training
UAT/Training
UAT/Training
UAT/Training
UAT/Training
UAT/Training
Test/ Validation
Cluster 1
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
Development/ Unit Test
BizX
LMS
JAM
RMK
ONB
C4C
HCP
WFA
Instance Refresh Considerations
Instance refreshes have a lead time of approximately 4 weeks for SuccessFactors platforms and as such will need to be accounted for in detailed project planning. SuccessFactors instance refreshes are comprehensive i.e. are an exact copy of both configuration and data, it is not supported to refresh data or configuration independently it must be both. Masking of sensitive data during or after instance refresh is not supported within the SuccessFactors suite and must be manually exported, randomised and imported however the feasibility of this approach will depend of the specific configuration of each customer.
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