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UNIVERSITY OF MAINE AT FORT KENT Division of Nursing Course Syllabus
Course
HLT 407 - Leadership and Management in Health Care
Ter!
Summer 2017 (May 22nd through June 0th!
Cre"i# $ours
Three (! "redits
Con#a%# $ours
4# hours$ 1%1# hours
Ti!e
&syn"hronous 'n-Line nstru"tion
&o%a#ion
'n-line) *la"+,oard Suite
Fa%ul#y
Tanya Sleeper) h.) /-*C &sso"iate roessor .iision o ursing 3niersity o Maine at ort 5ent 220 adeau Hall
Offi%e '(one
(207! 64-7#62
E)Mail
tanyasleeper8maineedu
Fa* Nu!ber
(207!64- 7#77
Offi%e $ours%
,y appointment only
Course Des%ri+#ion
repare students to assume leadership) de"ision-ma+ing roles) and politi"al a9areness 9ithin an in"reasingly "omple: and "hanging health "are system rin"iples o leadership and management are e:amined in "onte:t o their appli"ation 9ithin "urrent and perspe"tie glo,al health "are enironments ;ole deelopment and alues "larii"ation are emphasi
3pon "ompletion o this "ourse) the learner 9ill ,e su""essul in the integration o "ourse "ontent to meet the ollo9ing "ore "ompeten"ies :
atient-Centered Care
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1. 2. 3.
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(. ).
. 0. . 1. 11.
12. 13. 1". 1(. 1A
roessionalism normati"s and Te"hnology >iden"e-*ased ra"ti"e (>*! Leadership Systems-*ased ra"ti"e Saety Communi"ation Team9or+ and Colla,oration ?uality mproement /eriatri"s dentiy the dieren"es in roles) ,ehaiors) a"tiities) and out"omes o the nurse as leader ersus the nurse as manager [Professionalism] .is"uss ho9 the roles o leading) managing) and ollo9ing are essential to a""omplishing the mission and goals o a health "are a"ility [Leadership] 3tili
#omm%nication$ &%alit 'mprovement] .eelop and demonstrate personal attri,utes ne"essary or the nurse to assume the roles o leading) managing) and ollo9ing [Professionalism] .emonstrate "riti"al thin+ing) pro,lem soling) and de"ision-ma+ing as applied to indiidual and group learning a"tiities [Evidenced – Based Practice$ *eam+or, and #olla-oration] .emonstrate proessional er,al and 9ritten "ommuni"ation s+ills. [#omm%nication; 'nformatics and *echnolo/] &naly
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ts role in health "are deliery) patient saety) and reim,ursementstru"tures [Leadership; &%alit'mprovement; Safet$ eriatrics] Re,uire" Te*#boo.s /'lease no#e"ifferen# #e*#boo.s base" on!a-or0 Nursing s#u"en#s only
MarBuis) * Huston) C (201#! Leadership roles and mana/ement f%nctions in n%rsin/ (6th ed! hiladelphia% Lippin"ott-;aen u,lishers &meri"an sy"hologi"al &sso"iation (2010! P%-lication man%al of the 4merican Pscholo/ical 4ssociation 5)th ed.6. Dashington) .C% &uthor
&ea"ers(i+ an" Manage!en# for $eal#( Care 'rofessionals /$CA1$&T s#u"en#s only0
Ledlo9) J;) Coppola) M (201#! Leadership for health professionals: *heor$ s,ills$ and application. (2nd ed! Sud,ury) M&% Jones and *artlett &meri"an sy"hologi"al &sso"iation (2010! P%-lication man%al of the 4merican Pscholo/ical 4ssociation 5)th ed.6. Dashington) .C% &uthor.
Tea%(ing1&earning '(iloso+(y
This "ourse is "ongruent 9ith the 3niersity o Maine at ort 5ent and the .iision o ursing mission to promote a Buality edu"ation ,uilt upon a li,eral arts oundation n a learner-"entered enironment) the students are prepared to assume their uture and ongoing roles as "aring) "ompetent) proessional nurses Tea%(ing1&earning Me#(o"ologies
This "ourse promotes parti"ipatie learning that in"ludes) or e:ample) dis"ussion) "ase studies) guest le"turers) and "omputer assisted instru"tion Course 'oli%ies /go #o follo2ing lin.0 https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileG pFlFid4I7#I7olderd12#04A4name.L>-12204pd Con#ains infor!a#ion on&"ademi" Honesty) &"ademi" rogression) Course &ttendan"e) Course Dithdra9al) Certiied *a"+ground Che"+) roessional Lia,ility nsuran"e) &ssignmentsE>:aminationsE.ue .ates) roessionalism) Student &thletes) and Changes to Sylla,us $an" $ygiene 'oli%y
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https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileGuuid"4#a7A-d12-4077-,,"74ee0722211groupd21I471 Religious 'oli%y & mem,er o any religious group may) 9ithout penalty) a,sent her or himsel rom "lass) "lini"al or la, as reBuired in "omplian"e 9ith her or his religious o,ligations 9ith the understanding that su"h an a,sen"e my reBuire ma+e-upK time /ien dierse religious aiths o nursing students at the 3niersity o Maine at ort 5ent) the nursing a"ulty uphold a nonse"tarian stan"e and endeaor to a""ommodate opportunities or indiiduals to meet their religious o,ligations
Students 9ho anti"ipate the need to ,e a,sent to a""ommodate their religious pra"ti"e must (a! inorm "ourse a"ulty and "lini"al "oordinator (.enise otin at 3M5 and >leanor Hess at 3M& "ampus! at the start o ea"h semester o su"h an a,sen"e$ and (,! "omplete any s"heduled e:ams and assignments ,eore the "lass) "lini"al or la, date Students 9ho aail themseles o this poli"y 9ill e:perien"e no aderse or pre=udi"ial ee"t as a result Consistent 9ith the alues and e:pe"tations o a proessional nurse) all students are reBuired to proide patient "are to any patients assigned to them ;egardless o a student@s ,elies or religious attendan"e) the student is o,ligated to a""ept responsi,ility or the assigned patients as delegated ,y the "lini"al instru"tor ?uestions a,out a student@s reBuested a,sen"e or religious o,seran"e should ,e dire"ted to 3M5@s 'i"e o >Bual 'pportunity (.ayna /eary) 207-64-7#2! 3M&@s 'i"e o >Bual 'pportunity- Human ;esour"es Ne#i,ue##e 'oli%y
The 3M5 .iision o ursing utili
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For!a#ive Evalua#ion 1 Assign!en#s (2! ) &earning E*er%ise ) 9ui: 2 ;ee.ly Dis%ussion 'ar#i%i+a#ion
'oin#s 20 points
0 points
4738 Due Da#e
AE4E17 AE16E17 Dee+ly
&ea"ers(i+ Ar#i%le Cri#i,ue
1# points
AE11E17
4 &ea"ers(i+ S#u"en# Ou#%o!es
# points
Completion o Course
-
AE16E17 3pdated hilosophy o (10 points! ursingEManagement hilosophy (1#points! AE2#E17 - ;esumeandCoerLetter (10points! AE0E17 - ersonal strategi" planE"areer path To#al 377 +oin#s All #(e above assign!en#s !us# be sub!i##e" by 34 !i"nig(# on #(e "ue "a#e5 or #(e s#u"en# 2ill forfei# %re"i# for #(e assign!en# . E*%e+#ions #o #(e above 2ill only be %onsi"ere" 2i#( +rior fa%ul#y a++roval6 36 Assign!en#s /4 2or#( 37 +oin#s ea%(0
This "ourse "onsists o (2! te:t,oo+ related assignments oer thethe "ourse thestudent semester &ssignment 1 reBuires that you sele"t a learning a"tiity rom te:t o The is e:pe"ted to sele"t a learning a"tiityEe:er"ise in the a""ompanying te:t,oo+ The student is e:pe"ted to "omplete the assignment in a""ordan"e 9ith the instru"tions o the a"tiity in the te:t Students are e:pe"ted to adhere to && ormat as appropriate to "omplete the assignment &ssignment 2 "onsists o a 10 Buestion Bui< ,ased on your assigned readings in your assigned te:t (9hi"h 9ill ,e posted on ,la"+,oard! >a"h assignment "onsists o learning a"tiities to promote a"tie learning releant to the topi" o dis"ussion &ssignments 9ill ,e ealuated) as appli"a,le) a""ording to the ollo9ing assignment ealuation "riteria
?uality and depth o responses demonstrate eiden"e o preparation) resear"h) and "reatiity >:presses ideas "learly) ormatting and oerall appearan"e o su,mission is 9ell organialuates and applies +no9ledge gained to pra"ti"e (eg) uses e:amples outside o te:t or uses "lini"al pra"ti"e e:amples! as appropriate
Evalua#ion Cri#eria Key
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>:"ellent% >iden"e o analysis and synthesis integrated 9ith "reatiity$ "ontent and ormat meets all "riteria ery good% eiden"e o understanding integrated 9ith "reatiity$ "ontent and ormat meets almost all "riteria
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6
&erageEadeBuate% eiden"e o meeting minimum assignment reBuirements 7# airE,elo9 aerage% eiden"e o meeting less than 9hat assignment reBuired 7 3na""epta,le$ ails to meet standards or passing
46 Course 'ar#i%i+a#ion viaDis%ussion gra"e" "is%ussion boar" foru!s0
Health "are is a,out intera"tion 9ith othersN9ith our patients) peers) "olleagues) mem,ers o the pu,li") ele"ted oi"ials) and so orth These intera"tions ta+e many orms) 9hether to "omort or "onront) to inorm or to Buestion) to stimulate or to "hallenge To generate intera"tion among the students in this online "ourse) a dis"ussion Buestion related to the readings 9ill ,e posted ea"h 9ee+ on the .is"ussion *oard in *la"+,oard arti"ipation is ealuated on the ,asis o the student@s preparation and Buality o "ontri,ution to the .is"ussion *oard (eg eiden"e o "riti"al thin+ing) analysis) rele"tion!) as 9ell as on the timeliness o the posting or e:ample) students 9ho are last minute su,mitters pre"lude their parti"ipation in an ongoing "lassroom dialogue Students are e:pe"ted to read on topi"s or ea"h session) a"tiely parti"ipate in on-line dis"ussion Buestions posted) "omplete the reBuired assignments) read all a"ulty and student "orresponden"e) as 9ell as intera"t 9ith ea"h other Students are to respond to the .is"ussion *oard Buestion and to one another as 9ell To stimulate ongoing dis"ussion) "hallenge one another@s thin+ing) introdu"e ne9 inormation) and present dierse perspe"ties Che"+ the .is"ussion *oard dis"ussion on a regular ,asis so that the dis"ussion is an ongoing threaded dialogue >nsure that you "an su,stantiate or support your point o ie9 9ith eiden"e rom nursing or other s"holarly literature or e:ample) statements su"h as) eelOK or thin+O)K need to ,e ,a"+ed up 9ith eiden"e) not =ust your o,seration or ane"dotal e:perien"e .is"ussion ,oard responses should ,e +os#e" #o #(e a++ro+ria#e 2ee.) eg 1) 2) and so on To aoid ?%logging@ one another@s .is"ussion *oard spa"e) +ee+ your %o!!en#s brief6 arti"ipation is ealuated in terms o Buality and not Buantity (See &ppendi: C P /rading ;u,ri" .is"ussion *oard orum! 6 &ea"ers(i+ Ar#i%le Cri#i,ue% /3= +oin#s0
>a"h student is to 9rite a 2- page (dou,le spa"ed! "omputer generated synopsis o a leadership and management arti"le o interest The arti"le that you sele"t may ,e on a topi" su"h as "onli"t management that you 9ould li+e to deelop urther in your proessional role Qou must su,mit the arti"le ia email atta"hment along 9ith your "ritiBue The student is e:pe"ted to summari
&ddresses the ollo9ing Buestions%
Dhat are the +ey issues in this arti"leG
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Dhat Buestions does the author address or raiseG Dhat "on"lusions "an ,e dra9n rom the arti"leG Dhy did you sele"t this arti"leG Ho9 is it releant to your needs in the 9or+pla"eG
?uality o dis"ussion (introdu"tion) ,ody) "on"lusions! Clarity) analyses) and syntheses o the leadership "on"epts ;elean"e to pra"ti"e n"ludes a reeren"e listEollo9s && ormat
B6 &ea"ers(i+ S#u"en# Ou#%o!e s /= +oin#s #o#al0
The leadership out"omes to ,e addressed in your in"lude leadership) "ommuni"ation) and proessionalism The reBuired assignments to rele"t these out"omes are 1! updated philosophy o nursingEmanagement philosophy) 2! resume and "oer letter) and ! personal strategi" planE"areer path '(iloso+(y of nursing /u+"a#e") NUR s#u"en#s only0/37 +#s0
Qour philosophy o nursing should ,e ie9ed as a 9or+ in pro"ess) an eoling e:pression o your personal ,elies) alues) and 9orld-ie9 o nursing Clini"al and a"ademi" e:perien"es "an hae a proound "hange and ,roaden your ie9 and ,elies a,out nursing ;eisit your philosophy o nursing that you hae 9ritten and "onsider any "hanges that you might ma+e
Dhat is the purpose o nursing and ho9 do you deine nursingG Dho or 9hat is the o"us o nursing "areG Ho9 do you deine health and illnessG Dhy do you pra"ti"e nursing the 9ay you doG Dhat are the ,elies and alues that shape your nursing a"tions) "are de"isions) and proessional ,ehaiorG Dhat is your ision or the uture o nursingG Has your philosophy o nursing "hanged sin"e you irst 9rote itG so) identiy 9hat has inluen"ed this not) e:plain 9hy
Manage!en# '(iloso+(y /$CA1$&T S#u"en#s only0
& management philosophy e:presses your ,elies regarding your management pra"ti"es and management style Driting a management philosophy "an ,e a great 9ay to "ommuni"ate your 9or+ ethi" to a potential employer and "an un"tion as a mission statement or yoursel as to 9hy you "hoose to perorm your management duties the 9ay you do Dhen you 9rite your management philosophy) itRs "ru"ial to understand that it must ,e ounded on theory and pra"ti"al e:perien"e and "ommuni"ated in a "lear) yet engaging manner
ntrodu"e your management philosophy 9ith a ,rie statement a,out 9hat you "onsider to ,e ,est management pra"ti"es
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Dhat do you "onsider to ,e undamental to a managerRs proper and ee"tie un"tioning 9ithin any organi
Resu!e an" Cover &e##er /3= +#s0
.rating a resume 9ill assist the student to re"ord and ealuate a"tiities and a"hieements that promote one@s proessional nursing a,ilities Students are to "ompose a 1-2 page resume outlining ,asi" ,iographi"al inormation) ormal edu"ation) and 9or+ e:perien"es(s! &dditional su,=e"t areas in"lude proessional li"ensure and "ertii"ations$ mem,ership in proessional organi
High Buality (eg ormal ,usiness ormat) oerall appearan"e! (4 pts! 3se o ,usiness language (2 pts! SpellingEgrammarEsynta: (2 pts! ollo9s general resume or "oer letter 9riting guidelines ( pts! ;esume in"ludes appropriate "ategories$ "ontent o "oer letter e:presses interest) highlights personal strengths) and Bualii"ations (4 pts!
'ersonal s#ra#egi% +lan an" %areer +a#(1 vision for your fu#ure/37 +#s0 o o o
o
dentiy your ,asi" underlying "ore alues and ,elies or prin"iples .etermine your strengths) 9ea+nesses) opportunities) and threats Map out your "areer goals P pro=e"t your title) salary) and responsi,ilities along the ollo9ing time line% "ould ,e 9hat 9ant a""ording to the ollo9ing timeline 9hat 9ould it ,eG o o
1 year rom no9 2- years
9 o o o o
# years 10 years 20 years at retirement
ra"ing S%ale & grade o CK or lo9er 9ill reBuire that the "ourse ,e repeated
Grade A AB+ B BC+ C C#+ #
Percent 93-100% 90-92% 87-89% 83-86% 80-82 78-79% 76-77% (unsatisfactory for progrssion! 70-7"% (unsatisfactory for progrssion! 67-69% (unsatisfactory for progrssion! 63-66% (unsatisfactory for progrssion!
#$
60-62% (unsatisfactory for progrssion! "9% (unsatisfactory for progrssion!
GPA 4.0 3.67 3.33 3.0 2.67 2.33 2.0 1.67 1.33 1.0
The minimum passing grade or 3;EHLT "ourses is C$ the minimum passing grade or nursing support "ourses is a grade o C or ,etter or those "ourses that utili
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Course Outline:
#A&' '') *$
C*,&',&
"2217 : "2817 co; an ntrouctions &< Critica &ria #cision a=ing> anag;nt> an ars a an A?ocacy "2917 : 6417
os an $unctions in anning
6"17 : 61117
Assignment 1 Due os an $unctioning in *rganiing Article Critique Due
61217 : 61817 os an $unctions in taffing
61917: 62"17
Assignment 2 Due Updated Nursing Philosophy /anagement Philosophy Due os an $unctions in #ircting
!esume/ Co"er #etter Due 62616 : 63017 os an $unctions in Controing
'A#,/ aruis an uston (,5 stunts! o an Coppoa(CA stunts aruis @ uston C2> 3> 4> " @ 6 o @ Coppoa C2> 4> 6> 10> @ 12 aruis @ uston C 8> 9> 10> 11 o @ Coppoa C 13> @ 14 o @ Coppoa C 8> @ 13 aruis @ uston C 16> @ 17 o @ Coppoa C 19> 20> 21@ 22 o @ Coppoa C 7 @ 14 aruis @ uston C 24> @ 2" o @ Coppoa C 1"> @ 16
$trategic Plan/ Career Path Due
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Su++or# Servi%es% 1. &earning Cen#er Servi%es&aila,le to all 3niersity o Maine at ort 5ent students to assist them in reading) 9riting) and mathemati"al s+ill deelopment normation a,out these seri"es "an ,e a""essed ,y "alling 207-64-7#0 (1-600-Try-3M5! or online at UMFK %a!+us% (##+s112226u!f.6e"u1learning)%en#er1 UMA %a!+us% http%EE999umaeduElearningsupporthtml
2. UMFK ;ri#ing &ab The Driting La, is aaila,le to all 3M5 students in-person and online &t the Driting La,) students "an re"eie eed,a"+ rom e:pert student tutors to help% understand an assignment) improe a drat) understand "itation styles) reie9 returned 9or+ or urther improement UMFK %a!+us Students "an a""ess the 3M5 Driting La, in three 9ays% 'n "ampus site% o9ell Hall) Se"ond loor 'nline at% (##+s112226u!f.6e"u1learning)%en#er12ri#ing)%en#er1 *y phone% 207-64-7#0 or (Toll ree 1-666-67I-6A#) as+ or Student Support Seri"es! UMA Ca!+us% Students hae a""ess to indiidual assistan"e in the deelopment o their "ollege-leel 9riting and mathemati"s s+ills through dedi"ated la,s staed ,y e:perien"ed a"ulty and students The Driting La,s proide tutorials in 9riting) one-on-one eed,a"+ on essays) inormation on resear"h papers) helpul handouts) and more Students "an a""ess the 3M& Driting La, as ollo9s% 5at< Li,rary room 20A Monday P riday 6%0am P 4pm and online 207-A21-1II 9ritingtutor8maineedu 'nline at% http%EE999umaeduEa"ademi"sEstudent-supportElearning-support-seri"esEaugusta9riting-"enterE (rom there you "an a""ess the *angor "ampus ino rom the menu on the let! Driting a"ross the "urri"ulum a"ulty support >linglish Driting Center Coordinator eli
3. A'A ui"e #o oo" ;ri#ing% o9eroint slides to assist students 9ith improing their 9riting and && s+ills% (##+112226u!f.6e"u1"e1-ra"s!a1nur1a+as#yle1 &lso helpul% http%EE999apastyleorgElearnEtutorialsaE,asi"s-tutorialasp:
4.
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6. ADA A%%o!!o"a#ions% you hae a disa,ility 9hi"h may ae"t your a,ility to parti"ipate ully in this "ourse) it is your responsi,ility to reBuest a""ommodations promptly Conta"t the Learning Support Seri"es 'i"e on your "ampus) or Coordinator o Student Seri"es at your "ampus or "enter to dis"uss possi,le assistan"e &""ommodations must ,e reBuested ea"h semester) and are not proided retroa"tiely (http:77+++.%ma.ed%7academics7st%dent! s%pport7st%dent!development!division7disa-ilit!services76 7. Ti#le I S#a#e!en#% The 3niersity o Maine at &ugusta and the 3niersity o Maine at ort 5ent is "ommitted to proiding an enironment ree o iolen"e and harassment ,ased on se: and gender Su"h "iil rights oen"es are su,=e"t to the same a""ounta,ility and support as oen"es ,ased on ra"e) national srcin) et" you or someone else 9ithin the "ampus "ommunity is struggling 9ith se: dis"rimination) se:ual harassment) se:ual assault relationship iolen"e) or stal+ing you "an ind the appropriate resour"es at% http%EE999umaeduEa,outEtitle-i:-inoE
Resear%( Resour%es for Nursing 'a+ers an" Assign!en#s /o #o follo2ing lin.0 VVlease note that either the "ourse instru"tor or the "ampus li,rarian may approe "redita,le sour"es a student is "onsidering to use 9hen 9riting a paperVV https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileG
pFlFid2I060#olderd10#2name.L>-000#0Apd S#a#e!en# of Un"ers#an"ing /o #o follo2ing lin.0
https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileG pFlFid4I7#I7olderd12#04A4name.L>-12202pd E)'or#folio ui"elines /o #o #(e follo2ing lin.0
https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileG pFlFid4I7#I7olderd12#04A4name.L>-1012pd &lso% the ollo9ing lin+ 9ill dire"t you to the li,rary@s inormation o portolios (##+11off%a!+us6!aine6%a!+usgui"es6%o!1%on#en#6+(++i"=4BB>B Tes#ing Su%%ess an" Re!e"ia#ion 'lan /o #o #(e follo2ing lin.0 https%EEmy"ampusmaineeduE"Edo"umentFli,raryEgetFileG pFlFid4I7#I7olderd10#2name.L>-102pd UMFK1'INES NC&E)RN Su%%ess Resour%es /go #o follo2ing lin.0
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/o to t< y *rganiations sction (far rig ast sction!D Cic= on t< Nursing NC#%& $uccess !esources'
E#S78ecem-er 12th$ 21 4pproved: 172(72 9evised 1727" 9evised 070 9evised 9evised 1271 0712 9evised 12712 9evised )713 9evised 1171" 9evised (71( 9evised 1271) 9evised 171
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A++en"i* A ra"ing Rubri% ;ri##en Assign!en#s
Student:
Assignment:
/rading Criteria
ossi,le oints
'rganiiden"e o analyti"al and "riti"al thin+ing% demonstrates Buality and depth$ 9ell-resear"hed and a""urate$ "on"lusions are logi"al$ analyses are thorough$ applies +no9ledge to pra"ti"e as appropriate to assignment$ integration o "ourse "on"epts into assignment && (2010!% Corre"tly "ites reeren"es 9ithin te:t$ reeren"e list "orresponds to in te:t reeren"es and in te:t reeren"es in"luded in reeren"e list$ is "orre"tly ormatted 3ses standard 9ritten >nglish) ree o errors in grammar) spelling) pun"tuation) 9ord "hoi"e$ uses appropriate proessional language$ synta:) senten"e and paragraph stru"ture lo9 9ell$ use o language and terminology are proessional and lend "larity to intent o assignment Total /eneral "omments
E#
#E7
1E2
1E1 10E1#
oints >arned
15
A++en"i* < ra"ing Rubri% G Resu!e1Cover &e##er
Student:
Assignment:
/rading Criteria
ossi,le oints
High Buality (eg ormal ,usiness ormat) oerall appearan"e!
4
3se o ,usiness language (2 pts! 2 SpellingEgrammarEsynta: (2 pts!
2
ollo9s general resume or "oer letter 9riting guidelines (2 pts! ;esume in"ludes appropriate "ategories$ "ontent o "oer letter e:presses interest) highlights personal strengths) and Bualii"ations (2 pts!
4
Total
1#
/eneral "omments
A++en"i* C ra"ing Rubri% G Dis%ussion
oints >arned
16
Student:
Discussion Board Posts Week #
/rading Criteria
ossi,le oints
'rganiiden"e o analyti"al and "riti"al thin+ing% demonstrates Buality and depth$ 9ell-resear"hed and a""urate$ "on"lusions are logi"al .emonstrates rele"tion 9hen appropriate n"ludes reeren"es as appropriate ;esponses to other posts are thoughtul) respe"tul) and demonstrates appli"ation o material Total
/eneral "omments
1
2
2 #
oints >arned
