1. Lead Workpl orkplace ace Commun Communica icatio tion n Good workplace communication means good workplace performance. Every Everyth thin ing, g, from from perso persona nall to busi busine ness ss rela relati tions onshi hips ps,, hinge hingess on comm commun unic icat atio ion. n. Communicate Communicate too little, little, too much, or incorrectly incorrectly and everything youve worked for can fall apart. When people communicate properly, in a way that makes all parties feel heard, even conflict and criticism can be constructive and lead to positive results. !umans are social creatures by nature. We work together, play together, and live together. "erbal and non verbal, #uietly or loudly, we communicate at work with our co$workers, employees, and lead leader ers. s. We comm commun unic icat atee at home home with with our our famil familie iess and frie friend nds. s. Weve ve been been communicating our whole lives. %nd were going to keep on communicating. &n the workplace, appropriate communication method should be used' #uestions are often used to gain e(tra information, correct sources of information should be identified, info inform rmat atio ion n is sele select cted ed and and orga organi ni)e )ed d corr correct ectly ly,, verba verball and and writ writte ten n repo report rtin ing g is undertaken when re#uired and communication skills are maintained in all situations. &n leading workplace discussions, responses to workplace issues are sought and are provided immediately. Constructive contributions are a re made to workplace discussions on such such issues issues as produc productio tion, n, #uality #uality and safety safety.. Goals Goals or ob*ect ob*ective ivess and action action plan plan undertaken in the workplace are communicated. &n identifying and communicating issues arising in the workplace, issues and problems are identified as they arise. &nformation regarding problems and issues are organi)ed coheren coherently tly to ensure ensure clear clear and effect effective ive commun communica icatio tion. n. +ialog +ialogue ue is initia initiated ted with with appropriate personnel. Communication problems and issues are raised as they arise.
. %pply %pply -ath -ath and cienc ciencee /rinc /rincipl iples es
0. %pply Environment /rinciples
