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KRA KPI-.xls
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KRA KPI-.xls
KRA and kpi work sheet an organisation...
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Amit Shukla
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KRA( KEY RESULT AREA) 1
Marketing Manager Measurement factor
1
Increase market share from X% to Y%
2
Incraese market penetration from X areas to Y areas
% Nos.
3
Launch X Nos. of New products/produtc variation/product Etension !" #month$
Nos.
Incraese customer sataisfaction from X% to Y%
%
&
'eve(oped succesor of the "ear
Nos
)
*ontri!ute to +NN,+L -+LE- / marketin p(ans contri!ute to ke"0 / taret customers +EIN.
+nnua( 4(an
Sa!es Manager
1
aret +chievemnt# &5%$
%
2
Increase profit from X% to Y%
%
3
etain X No. of o(d *ustomers
Nos.
'eve(op X no. of new customes
Nos.
6
educe outstandin from X da"s/months to Y da"s/months
'a"s
&
'eve(oped succesor of the "ear
Nos
)
*ontri!ute to +NN,+L -+LE- / marketin p(ans contri!ute to ke"0 / taret customers +EIN.
+nnua( 4(an
7
*ustomer -atisfaction
8inimu( nos of customer comp(aints
"
Sa!es E#ecuti$e KRA
1
9rder !ookin : aret achievement#)5%$
%
2
New *ustomer deve(opment/New accounts
Nos
3
New achievement and !ehaviour as an team
Nos
Esta!( Esta!(is ish h and maintai maintain n a hih hih (eve( (eve( of custom customer er satis satisfac factio tion. n.
8inimu 8inimu(( nos of custom customer er comp(a comp(aint ints s
6 %
Asst Manager commercia!
1
+na("sis and ;indins of '- and our prorams
8onth(" eports
2
-+4 Entries and eports#month(" eports#month(" reports$
8onth(" eports
3
8I- 4reparation and circu(ation
8onth(" eports
6
'ea(er 8eet/*"c(e meet p(annin and schedu(in u s ec n ca now e e o commerc a use an pricin po(ic"#month(" reports$
6
8onitor competitive activit" and report sinificant deve(opments to manaement.
11
Nos pr prepares es ma es an
en ers n accor ance w
sa es an 8onth(" eports 8onth(" eports
A&&'UTS *IA&E
1
*ost of *apita( ,-E'
%
eceiva!(es (eve( / aainst sa(es
Nos
2
8anaement information#8I-$
8onth("
3
*apita( ependiture
%
*ost contro(
%
6
;inancia( records
eport
&
4a"ro((
8onth("
)
+nnua(
7
% eduction in net workin capita(
%
=
% eduction in suspense !a(ance
%
15
*ost *ostin in> > *ost *ost of prod produc ucti tion on too too(i (in n cost costs s man man hou hourr rat rate e
11
ecover" of outstandin
%
13
'irect and Indirect taes
eport
1
*ash f( f(ow forecastin
KPI/Target
1
'PERATI' /M*+ MAA+ER
1
4(ant +vai(a!i(it"
8onth("/?tr("
2
eduction of *ost of @ua(it" #reAect/ rework/scrap$
%
3
4ercentae of insta((ed capacit" uti(iBed
%
% eduction in customer comp(aints C interna( : eterna(
%
6
% eduction in ependiture on maintenance of p(ant : machiner"#*ost reduction$
%
&
Improvin tareted de(iver" date D 0000% etc
%
)
,nit vo(ume (eve( and %Increase p(ant capacit"
%
7
unit cost taret
%
=
4roduction efficienc" improvement
%
15
'eve(oped succesor of the "ear
Nos
11
New 4roAect imp(ementation.
Nos
12
4eop(e : performance manaement#+s per report of ever" proAect$
?t(" *omparative report
13
;ormu(atin annua( !usiness p(an of the oraniBation with 8anaement
+nnua(# eeports and comments$
1"
Manager,Engineering Too! Room
1 2 3
Num!er of proAects desin comp(eted
Nos
Num!er of new products
Nos
No. of products !enchmarked for desin deve(opment
Nos
% of interna( commitments # 'i(ever" $ comp(eted within specified time
%
% of documents #4reparation of -94Fs. documents for deve(opment of new product.$de(ivered on time
%
% uti(iBation of a((ocated !udet
%
Nos.of echno(o" ransfer to interna( customers#4rod ?+ : '$
Nos
6 & ) 7
Nos of esources p(annin and imp(emented
Nos
=
'eve(oped succesor of the "ear
Nos
15
Nos of InAection mou(d desined
Nos
1%
-ua!it. Manger
1
8inimiBation of reAection : rework.
%
2
-tandardiBation for oods and work inspection.
eport activit" for each oods
3
Inspection activities within the reasona!(e time frame.
'a"s
*ustomerFs acceptance.
+cceptance eport of ever" product and oods
6
Esta!(ish @ua(it" standards : imp(ementin @ua(it" contro( re@uirements of the customers
?ua(it" manua(
&
*omp(aint hand(in
Nos
) 7
'eve(op and imp(ement @ua(it" manaement strate" and p(ans.#+udits$
Nos
?ua(it" re(ated !usiness initiatives (ike I-9 -i -ima etc
Nos
15
'eve(op @ua(it" p(an for new products.
Nos
11
Ga(idation of process instruments methods etc.#eport$
Nos
12
Eva(uation of new supp(iers and vendors
Nos
13
'eve(oped succesor of the "ear
Nos
1
A0min Manager / E#ecuti$e
1
educe a!sent rate at 000%
%
2
% -tatur" *omp(iance #(a!or (aws/ other statutor" re@uirements/ comp(eted$
%
3
ime(" su!mission of H !udet
+nnua(
No. of new we(fare schemes (aunched in the "ear
Nos
&
% time(" de(iver" of new "ear ifts/ 'iwa(i ifts/uniforms/
%
)
No. of improvement proAects undertaken #(ike *anteen/!ui(dins and others improvement for emps.$
Nos
7
Imp(ementation of smart card and e(ectronic s"stems within stipu(ated time
'a"s
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