KRA KPI-.xls

KRA( KEY RESULT AREA) 1

Marketing Manager Measurement factor

1

Increase market share from X% to Y%

2

Incraese market penetration from X areas to Y areas

% Nos.

3

Launch X Nos. of New products/produtc variation/product Etension !" #month$

Nos.



Incraese customer sataisfaction from X% to Y%

%

&

'eve(oped succesor of the "ear

Nos

)

*ontri!ute to +NN,+L -+LE- / marketin p(ans contri!ute to ke"0 / taret customers +EIN.

+nnua( 4(an



Sa!es Manager

1

aret +chievemnt# &5%$

%

2

Increase profit from X% to Y%

%

3

etain X No. of o(d *ustomers

Nos.



'eve(op X no. of new customes

Nos.

6

educe outstandin from X da"s/months to Y da"s/months

'a"s

&

'eve(oped succesor of the "ear

Nos

)

*ontri!ute to +NN,+L -+LE- / marketin p(ans contri!ute to ke"0 / taret customers +EIN.

+nnua( 4(an

7

*ustomer -atisfaction

8inimu( nos of customer comp(aints

"

Sa!es E#ecuti$e KRA

1

9rder !ookin : aret achievement#)5%$

%

2

New *ustomer deve(opment/New accounts

Nos

3

New achievement and !ehaviour as an team

Nos

Esta!( Esta!(is ish h and maintai maintain n a hih hih (eve( (eve( of custom customer er satis satisfac factio tion. n.

8inimu 8inimu(( nos of custom customer er comp(a comp(aint ints s

6 %

Asst Manager commercia!

1

+na("sis and ;indins of '- and our prorams

8onth(" eports

2

-+4 Entries and eports#month(" eports#month(" reports$

8onth(" eports

3

8I- 4reparation and circu(ation

8onth(" eports

 6

'ea(er 8eet/*"c(e meet p(annin and schedu(in   u s ec n ca now e e o commerc a use an pricin po(ic"#month(" reports$

6

8onitor competitive activit" and report sinificant deve(opments to manaement.

11

Nos pr prepares es ma es an

en ers n accor ance w

sa es an 8onth(" eports 8onth(" eports

A&&'UTS  *IA&E

1

*ost of *apita( ,-E'

%

eceiva!(es (eve( / aainst sa(es

Nos

2

8anaement information#8I-$

8onth("

3

*apita( ependiture

%



*ost contro(

%

6

;inancia( records

eport

&

4a"ro((

8onth("

)


+nnua(

7

% eduction in net workin capita(

%

=

% eduction in suspense !a(ance

%

15

*ost *ostin in> > *ost *ost of prod produc ucti tion on too too(i (in n cost costs s man man hou hourr rat rate e

11

ecover" of outstandin

%

13

'irect and Indirect taes

eport

1

*ash f( f(ow forecastin

KPI/Target

1

'PERATI' /M*+ MAA+ER  

1

4(ant +vai(a!i(it"

8onth("/?tr("

2

eduction of *ost of @ua(it" #reAect/ rework/scrap$

%

3

4ercentae of insta((ed capacit" uti(iBed

%



% eduction in customer comp(aints C interna( : eterna(

%

6

% eduction in ependiture on maintenance of p(ant : machiner"#*ost reduction$

%

&

Improvin tareted de(iver" date D 0000% etc

%

)

,nit vo(ume (eve( and %Increase p(ant capacit"

%

7

unit cost taret

%

=

4roduction efficienc" improvement

%

15

'eve(oped succesor of the "ear

Nos

11

New 4roAect imp(ementation.

Nos

12

4eop(e : performance manaement#+s per report of ever" proAect$

?t(" *omparative report

13

;ormu(atin annua( !usiness p(an of the oraniBation with 8anaement

+nnua(# eeports and comments$

1"

Manager,Engineering  Too! Room

1 2 3 

Num!er of proAects desin comp(eted

Nos

Num!er of new products

Nos

No. of products !enchmarked for desin deve(opment

Nos

% of interna( commitments # 'i(ever" $ comp(eted within specified time

%

% of documents #4reparation of -94Fs. documents for deve(opment of new product.$de(ivered on time

%

% uti(iBation of a((ocated !udet

%

Nos.of echno(o" ransfer to interna( customers#4rod ?+ : '$

Nos

6 & ) 7

Nos of esources p(annin and imp(emented

Nos

=

'eve(oped succesor of the "ear

Nos

15

Nos of InAection mou(d desined

Nos

1%

-ua!it. Manger

1

8inimiBation of reAection : rework.

%

2

-tandardiBation for oods and work inspection.

eport activit" for each oods

3

Inspection activities within the reasona!(e time frame.

'a"s



*ustomerFs acceptance.

+cceptance eport of ever" product and oods

6

Esta!(ish @ua(it" standards : imp(ementin @ua(it" contro( re@uirements of the customers

?ua(it" manua(

&

*omp(aint hand(in

Nos

) 7

'eve(op and imp(ement @ua(it" manaement strate" and p(ans.#+udits$

Nos

?ua(it" re(ated !usiness initiatives (ike I-9 -i -ima etc

Nos

15

'eve(op @ua(it" p(an for new products.

Nos

11

Ga(idation of process instruments methods etc.#eport$

Nos

12

Eva(uation of new supp(iers and vendors

Nos

13

'eve(oped succesor of the "ear

Nos

1

A0min Manager / E#ecuti$e

1

educe a!sent rate at 000%

%

2

% -tatur" *omp(iance #(a!or (aws/ other statutor" re@uirements/ comp(eted$

%

3

ime(" su!mission of H !udet

+nnua(



No. of new we(fare schemes (aunched in the "ear

Nos

&

% time(" de(iver" of new "ear ifts/ 'iwa(i ifts/uniforms/

%

)

No. of improvement proAects undertaken #(ike *anteen/!ui(dins and others improvement for emps.$

Nos

7

Imp(ementation of smart card and e(ectronic s"stems within stipu(ated time

'a"s