1
of 4
FRANCISCO ROBLEDO 4329 CLAY ST HOUSTON TX 77023-1811
Page: Bill Cycle Date: Account:
1 of 4 07/21/14 07/21/14 - 08/20/14 08/20/14 10 8842342
Visit us online at: www.att.com
U-verse Statement Previous Balance
$214.76
Payment - 08/04 - Thank You!
$214.76CR
Adjustments
$0.00
Balance
$0.00
New Charges
$223.62
Total Amount Due
$223.62 Sep 15, 2014
Amount Due in Full by
Account Charges Service
Page
Total
1
$7.58
1
$111.67
2
$42.44
2
Account Charges U-verse U-verse TV
U-verse Internet U-verse Voice Total New Charges
Monthly Charges - Aug 21 thru Sep 20 1. High Speed Internet Equipment Fee
7.00
Other Charges and Credits Government Government Fees and Taxes
$61.93
2. TX City District Sales Tax 3. TX Local Sales Tax 4. TX State Sales Tax Total Government Fees and Taxes
0.07 0.07 0.44 0.58
$ 2 2 3 .6 2
Total Other Charges & Credits
0 .5 8
Total Account Charges
7.58
U-verse TV
How to Contact Us: For Ordering, Billing, or Support: Support: Call 800-288-2020 800-288-2020 For TTY: Call 800-855-2880 and type "U-verse" For Online Billing and Account Support: Visit att.com/bill
For Important Information about your bill, please see the News You Can Use section (Page 3). Return bottom portion with your check in the enclosed envelope. Payments may take 7 days to post.
Monthly Charges - Aug 21 thru Sep 20 1. AT&T U-verse TV U200 2. Receiver Fee 3. Receiver Fee Total Monthly Charges
77.00 8.00 8.00 9 3 .0 0
Other Charges and Credits Surcharges Surcharges and Other Fees
4. Broadcast TV Surcharge
AT&T U-verse(SM) Services provided by AT&T Texas.
2.99
2
of 4
FRANCISCO ROBLEDO 4329 CLAY ST HOUSTON TX 77023-1811
Page: Bill Cycle Date: Account:
2 of 4 07/21/14 07/21/14 - 08/20/14 08/20/14 10 8842342
Visit us online at: www.att.com
U-verse TV - Continued Other Charges and Credits - Continued 5. Regulator tory Video deo Cost Recovery Char harge 6. State Cost-Recovery Fee 7. TX Local Video Facilities Fee 8. TX Local Video Service Franchise Fee Total Surcharges and Other Fees
U-verse Voice U-verse Voice - Includes over 20 features, including advanced
0.24 0.52 1.07 5.40 10.22
features that integrate with U-verse TV, Internet, and Wireless from AT&T.
Monthly Charges - Aug 21 thru Sep 20 1. AT&T U-ver U-verse se Voice Voice Unlim Unlimit ited ed 713-9 713-921 21-3 -300 001 1
35.00 35.00
Government Government Fees and Taxes
9. TX City District Sales Tax 10. TX Local Sales Tax 11. TX State Sales Tax Total Government Fees and Taxes
Total Other Charges & Credits
Total U-verse TV
1.02 1.02 6.41 8.45
18 .67
111.67
U-verse Internet AT&T High Speed Internet Pro - provides speed and reliability; and includes includes built-in built-in wireless wireless home networking capability, access to the entire national AT&T Wi-Fi network, 11 email accounts, photo storage, AT&T Security Suite powered by McAfee®, McAfee®, pop-up blocker, blocker, and parental parental controls. controls.
Monthly Charges - Aug 21 thru Sep 20 1. AT&T U-verse Internet Pro
41.00
Other Charges and Credits Surcharges Surcharges and Other Fees
2. State Cost-Recovery Fee
0.11
Government Government Fees and Taxes
3. TX City District Sales Tax 4. TX Local Sales Tax 5. TX State Sales Tax Total Government Fees and Taxes
0.16 0.16 1.01 1.33
Total Other Charges & Credits
1.44
Total U-verse Internet
Other Charges and Credits Call Detail Charges 713 921-3001
Domestic Off-net Charges Plan Minutes Used Number of Calls International Call Charges Item No. Date Time Place Called 2. 07/21 06:50p CIUDADMONT 3. 07/27 03:09p SANLUISPOT 4. 07/30 10:07a SANLUISPOT 5. 07/31 06:19p CIUDADMONT 6. 07/31 06:23p CIUDADGUAD 7. 08/03 01:51p SANLUISPOT 8. 08/03 04:14p SANLUISPOT 9. 08/09 07:49p CIUDADGUAD 10. 08/12 09:26a SANLUISPOT 11. 08/12 07:23p CIUDADGENE 12. 08/16 10:01a SANLUISPOT 13. 08/16 01:52p SANLUISPOT 14. 08/16 02:18p CIUDADGUAD 15. 08/17 01:47p SANLUISPOT 16. 08/18 05:01p CIUDADGUAD 17. 08/19 05:54p SANLUISPOT 18. 08/20 11:12a CIUDADGUAD 19. 08/20 11:14a CIUDADGUAD Total International Call Charges
29 20
Rate Number Called Co Code 528188836297 5214442019948 MT 5214442019948 MT 528188836297 528183987640 5214442019948 MT 5214442019948 MT 528183987640 5214442019948 MT 528183841610 5214442019948 MT 5214442019948 MT 528183987640 5214442019948 MT 528183987640 5214442019948 MT 528183987640 528183987640
International Mobile Termination Charge Summary Item Place Called # of Calls Total Minutes 20. SANLUISPOT 9 24:00
42.44
© 2012 AT&T Intellectual Property. All rights reserved.
Rate 0.15
Min 4 1 3 2 8 2 2 13 4 8 3 5 16 3 26 1 1 11 113
0.36 0.09 0.27 0.18 0.72 0.18 0.18 1.17 0.36 0.72 0.27 0.45 1.44 0.30 2.60 0.10 0.10 1.10 10.59
3.60
3
of 4
FRANCISCO ROBLEDO 4329 CLAY ST HOUSTON TX 77023-1811
Page: Bill Cycle Date: Account:
3 of 4 07/21/14 07/21/14 - 08/20/14 08/20/14 10 8842342
Visit us online at: www.att.com troubleshooting, answers to commonly asked questions, and even chat with a live agent at att.com/uversesupport.
U-verse Voice - Continued Other Charges and Credits - Continued
myAT&T - TAKE CONTROL AND TAKE IT EASY
Rate Code MT -International Mobile Terminated Call
Total for 713 921-3001
14.19
Total Call Detail Charges
14.19
Surcharges Surcharges and Other Fees
21. Federal Universal Service Charge 22. Regulatory Cost Recovery Charge 23. State Cost-Recovery Fee 24. TX Local 911 Fee 25. TX Municipal Right of Way Fee 26. TX State 911 Equalization Fee Total Surcharges and Other Fees
5.87 0.23 0.39 0.50 1.79 0.06 8.84
Government Government Fees and Taxes
27. TX City Sales Tax - Telecom 28. TX State Sales Tax - Telecom Total Government Fees and Taxes
0.31 3.59 3.90
Total Other Charges & Credits
26 .93
Total U-verse Voice
61.93
News You Can Use CHANGE IN PAYMENT DUE DATE
Your payment due date will change starting on your October bill. This change will not impact your monthly charges. IMPORTANT IMPORTANT INFORMATION INFORMATION for AutoPay AutoPay and Online Banking: AutoPay customer bank accounts or credit cards will be charged on the new Payment Due Date. If you are an Online Banking customer, you may need to adjust your scheduled payment date to ensure timely payment. For additional information, please visit att.com/uversedd IT CAN WAIT
Texting and driving...it can wait. Join the millions who have already pledged to not text and drive. No text is worth the risk. Visit itcanwait.com to take the pledge! GET ANSWERS WHEN YOU NEED THEM
Learn more about the latest AT&T products or get help and answers when you need them. Get tips on
View and pay your U-verse bill, track video On Demand usage, troubleshoot and much more with myAT&T. myAT&T. Visit att.com/attany att.com/attanywhere where to learn more and download the app, or go to att.com/myatt to log in now. MOVI MO VING NG SOON SO ON? ?
Call us to find out if you qualify for a $300 reward card and a special offer on a Wireless Receiver. Call 877 998-1571 or visit att.com/moveyouruverse to see if U-verse is available in your new neighborhood. SEC NETWORK THIS FALL ON U-VERSE
Launching August 14 on U200 and above, The 24/7 SEC Network will have over 1,000 live events, including 45 football games, 100 men's basketball games, 60 women's basketball games, 75 baseball games, 50 softball games and more. Don't have U200 or higher? Call 877 402-4236 to upgrade today! RENT WHEN YOU'RE READY
Get Hollywood hits anytime with U-verse® Movies. Press the On Demand button to access thousands of titles at your fingertips. This month, enjoy: - Rio 2 (G) - Available Now - Heaven is for Real (PG) - Available Now - Tyler Perry's Perry's Single Moms Moms Club (PG-13) (PG-13) Available Now
Important Information LATE PAYMENT FEE
A Late Payment Charge of $9.00 will be assessed if payment is not received on or before the due date. HOW TO READ YOUR BILL
See a sample bill online at www.att.com/uversecentral in the Support section, tune to U-verse TV channel 411 to view the Billing video, or refer to your AT&T U-verse Feature Guide. ELECTRONIC CHECK CONVERSION
Paying by check authorizes AT&T to use the information from your check to make a one-time electronic fund transfer from your account. account. Funds may be withdrawn withdrawn from your account account as soon as the same day your payment payment is received. received. If we cannot
4
of 4
FRANCISCO ROBLEDO 4329 CLAY ST HOUSTON TX 77023-1811
Page: Bill Cycle Date: Account:
4 of 4 07/21/14 07/21/14 - 08/20/14 08/20/14 10 8842342
Visit us online at: www.att.com
Important Information - Continued process process the transaction transaction electronically, electronically, you authorize authorize AT&T to present an image copy of your your check for payment. payment. Your original original check will be destroyed once processed. processed. If your check is returned unpaid you agree to pay such fees as identified in the terms and conditions of your AT&T Service Agreement. Returned Returned checks may be presented electronical electronically. ly. If you want to save time and stamps, sign up for auto payment at www.att.com www.att.com/stoppa /stoppaper per using your checking account. account. It's easy, secure, and convenient! convenient! CUSTOMER SUPPORT
AT&T speaks many languages. English 1-800-288-2020 1-800-288-2020;; Spanish 1-800-870-5855; Cantonese 1-800-281-2288; Mandarin 1-888-333-2828; Korean 1-800-300-6657; Vietnamese 1-800-300-5315; Japanese 1-800-573-7573; All other languages 1-800-203-8600; Disabilities and Aging 1-800-772-3140 LEGAL NOTIFICATION
For information on upcoming U-verse TV programming changes please consult the Legal Notices published in USA Today on the first and third Tuesday of each month or our website att.com/U-verseprogrammingchanges. U-VERSE CLOSED CAPTIONING TECHNICAL SUPPORT:
Telephone: 866-912-8216 Fax: 866-750-6606 E-mail:
[email protected]. CLOSED CAPTIONING ISSUES:
Mailing Mailing Address: AT&T Closed Captioning, Captioning, ATTN: Ms. Strohl, Strohl, 1010 Pine St., 6-E-22, St. Louis, MO 63101 Telephone: 314-235-3333 Fax: 314-335-5735 E-mail:
[email protected].