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What is a Charter?
A charter is a grant of authority or rights stating that the granter formally recognises the prerogative of the recipient to exercise the rights specified. It is implicit that the granter retains superiority and that the recipient admits a limited (or inferior) status within the relationship. Webster’s Dictionary
The ICT Governance Charter? The ICT Charter is the mechanism used by the Board to delegate authority for the governance of IT within ABC. It provides a preliminary delineation of roles and responsibilities, outlines the function’s objectives, identifies the main stakeholders and defines the authority of the CIO. It serves as a reference of authority for the future.
What’s in the Charter?
• Context, Definitions and Acronyms • Objectives • Principles of King III • Structures and Mechanisms - Delegation of Authority - Reporting Responsibilities • Roles and Responsibilities • CIO Activities (Principles for ICT)
The Role of IT Governance (according to King III)
King III stipulates that IT Governance should focus on four key areas: • strategic alignment with the business and collaborative solutions, including the focus on sustainability and the implementation of ‘green IT’ principles • value delivery: concentrating on optimising expenditure and proving the value of IT • risk management: addressing the safeguarding of IT assets, disaster recovery and continuity of operations • resource management: optimising knowledge and IT infrastructure
None of these factors can be managed appropriately without performance measurement, tracking delivery and monitoring IT services (ITGI, 2003:22)
King III Principles
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Board responsibility
Recommended Practice The Board should assume the responsibility for the governance of I T and place it on the Board agenda.
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Performance and Sustainability
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IT Governance Framework
The Board should ensure that an IT charter and policies are established and implemented.
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IT Investments
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Risk Management
The Board should ensure promotion of an ethical IT governance culture and awareness and of a common IT language.
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Information Security
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Governance Structures
The Board should ensure that an IT internal control framework is adopted and implemented The Board should receive independent assurance on the effectiveness of the IT internal controls.
The Role of ICT within ABC
IT Strategy and Management Risk and Compliance Account & Demand Management: • Interface between Business and IT • Demand Management • SLA management
Innovation: • Channel to infuse innovation to business • Focus on ICT and business innovation
• Compliance audits • Management assurance
Account & Demand Management Sourcing Office IT Innovation Management
Enterprise Architecture
Policies & Standards Architecture
Regulatory
Transformation Management
• Enterprise Architecture • Design Authority • Industry standards and model
Deployment: • Structured approach to (acceptance) testing • Consistent approach to roll-out of changes and releases • Alignment of application and infrastructure lifecycles
Adapted from Transnet Group ICT Strategy March 2010
Vendor management
Service
Programme Management Office Transformation • Standard Solution Development lifecycle • Relationships between projects
Business Operations
Risk
Deployment Management
Deployment Strategy
Transformation Transformation Project
Quality Quality
Competency Centres, Technology Infrastructure, Service Delivery • Integrated approach for service management • End-to-end service management
Contemporary Practice IT governance interrelationships
The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.