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Legally, signatures must be signed with a blue pen so the reader knows the letter is
not a photocopy. A. True B. False Ans:True •
Which of the following employs correct capitaliation!
A. "s. #ambell, the $wner of the company, will be %isiting the office today. B. &uring the spring semester, semester, ' am taking a chemistry course and 'talian ()(. #. ' am concerned of %isiting Florida in the Fall Fall since it*s hurricane season. D. All of the Above E. None of the Above
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+nclosures -/+ at the end of a letter indicates that there are three additional documents plus the letter. letter.
A. True B. False
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Which of the following is an acceptable closure to a formal business letter!
A. 0egards, B. 1incerely, #. 0espectfully, &. B 2 # . All of the Abo%e
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When writing a business letter, letter, it is most effecti%e to write the introduction....
A. ...before you brainstorm. B. ...by including personal information about yourself. #. ...after writing the body of the letter. letter.
&. ...at the same time as the body of the letter.
A. B. #. &.
Which of the following sentences is written in the passi%e %oice! The wedding dress was designed by 1arah and will be sewn by Leslie. 3endra will get in pa4amas and read a book tomorrow e%ening. ' asked you to pick up the dry cleaning by the end of the day. The manager suggested adding an additional %acation day.
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't is considered a breach of eti5uette to ha%e your administrati%e assistant sign
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letters on your behalf. A. True B. False Ans:False •
6ou are gi%en the task of generating a short memo on new rules regarding lunch
A. B. #. &. .
hours. The memo should include which of the following the purpose of the memo the conte7t and problem the specific details A and # All of the abo%e
Which of the following sentences is written in acti%e %oice! A. The car was cleaned by professionals. B. The car will be cleaned tomorrow. #. ' cleaned the car. •
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The e7ample below contains an e7ample of which of the following errors!
A. B. #. &.
+3elly is a great babysitter. 8ualified, professional, and fun.+ a dangling modifier a prepositional phrase a run9on sentence a sentence fragment
Which of the following techni5ues should be used to create concise documents! A. 0efrain from repeating sub4ect lines %erbatim. B. 0epeat only important ideas. •
#. ro%ide information in a %isual format if possible. &. 0efrain from repeating information using different formats. . All of the abo%e
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A. B. #. &.
Which of the following employs the correct punctuation! "y grandmother seldom goes out to eat; for dinner, she*s afraid to dri%e in the dark. "y grandmother seldom goes out to eat for dinner she*s afraid to dri%e in the dark. "y grandmother seldom goes out to eat for dinner, she*s afraid to dri%e in the dark. "y grandmother seldom goes out to eat for dinner; she*s afraid to dri%e in the dark.
When writing a formal business letter, which of the following is appropriate! A. $ctober (<, =))> •
"r. 0oger 1mith resident 1mith, 'nc. (= #ommon &ri%e hiladelphia, A (?(= &ear 0oger, B. $ctober (<, =))> "r. 0oger 1mith resident 1mith, 'nc. (= #ommon &ri%e hiladelphia, A (?(= &ear resident 1mith: #. $ctober (<, =))> "r. 0oger 1mith resident 1mith, 'nc. (= #ommon &ri%e hiladelphia, A (?(= &ear "r. 0oger 1mith; &. $ctober (<, =))> "r. 0oger 1mith resident 1mith, 'nc. (= #ommon &ri%e
hiladelphia, A (?(= &ear "r. 1mith; . $ctober (<, =))> "r. 0oger 1mith resident 1mith, 'nc. (= #ommon &ri%e hiladelphia, A (?(= &ear "r. 1mith:
A. B. #. &.
Which of the following is grammatically correct! This child, who has suffered from a misdiagnosis, thri%e because of his spirit. This child, who has suffered from a misdiagnosis, ha%e thri%ed because of his spirit. This child, who has suffered from a misdiagnosis, thri%es because of his spirit. All of the abo%e are grammatically correct.
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When writing business emails, a%oid being too playful. @sing smiley faces and other
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emoticons is considered inappropriate in the work en%ironment. A. True B. False
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A. B. #. &.
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A. B. #. &. . •
Which of the following is grammatically correct! 1am works with me and 1ally. 1am works with 1ally and me. 1am works with ' and 1ally. 1am works with 1ally and '.
Which of the following sentences uses pronouns correctly! A few of the e7ecuti%es were %oicing their support. ach e7ecuti%e %oiced their support. $ne of the e7ecuti%es %oiced their support. A2# All of the Abo%e A Table of #ontents should be used in all formal documents, regardless of the length
of the document A. True B. False
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A. B. #. &.
Which of the following employs correct comma usage! #athy my best friend bought me that for my birthday. #athy, my best friend, bought me that for my birthday. #athy, my best friend bought me that for my birthday. #athy my best friend, bought me that for my birthday
A. B. #. &. .
'n preparing to write a document, which of the following should be considered! What information am ' intending to con%ey in this document! 's the document intended to be informati%e or persuasi%e! Who is my target audience! What e7pectations are there from my target audience! All of the abo%e
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Which of the following sentences con%eys the information in the most concise
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A.
B. #. &.
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manner! lease take some time to fill in the responses on the #ustomer 1atisfaction 1ur%ey form that was included in this mailing in order to help us impro%e our responses and resol%e your issues in a more timely and efficient manner. lease fill in the responses on the #ustomer 1atisfaction 1ur%ey form included in this mailing, to help us impro%e our responses in a more timely and efficient manner. lease fill in the responses on the sur%ey included in this mailing. lease take some time to fill in the sur%ey to help us resol%e your issues in a more timely and efficient manner.
'n business writing, it is important to use gender9neutral language. What is se7ist
language! A. Language that employs positi%e references to women. B. The use of words that unnecessarily distinguish between men and women. #. The @se of words to make claims of knowledge based on differences in ender.
