How to Utilize SAP Solution Manager for Central System Monitoring and Alert Monitoring

_________________________________ _________________________________ _________________________________ _________________________________

How to Utilize SAP Solution Manager for Central System Monitoring and Alert Monitoring

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Sanjeev Gholap BearingPoint

_________________________________ © 2008 BearingPoint, Inc. All rights reserved. reserved.

In This Sessio Sessio n … •

_________________________________ _________________________________

The goal of this presenta presentation tion is to: 





Explain the technical technical monito ring capability using SAP Solution Manager

_________________________________ _________________________________

Discuss how to signif icantly reduce the implementation implementation time of Solution Manager Manager for technical monitori ng

_________________________________

Help Help you un derstand what and how to monitor

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 1

What We’ll Cover …

_________________________________

Monitorin g with SAP Solution Manager Manager — Overview

_________________________________

•

Availability Ava ilability Monitoring — Quick Setup Setup

_________________________________

•

Alert Ale rt Monitoring — Quick Setup Setup

_________________________________

•

Defining Autoreactions for Alerts Monitorin g PI PI/X /XII

_________________________________

• •

GRMG/Portal Monitoring

•

CPH/We CPH /Webb Reporti Reporting ng

•

• •

_________________________________ _________________________________

Analyzing Performance with SAP Solution Ma Manager nager

_________________________________

Wrap-up

_________________________________ _________________________________ 2

Monitori ng with SAP Soluti Soluti on Manager Manager •

_________________________________ _________________________________

SAP Solution Manager provides Manager provides centralized, real-time monitoring of SAP systems, business processes, and in terface terfacess 

_________________________________ _________________________________

Proactive monitor ing helps to avoid critical situations while automatic alerting/notification alerting/notification provides fast response response to issues

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 3

What SAP Solution Manager Offers •

_________________________________

Centralized Ce ntralized monitori ng 

•

_________________________________

Large landscapes can be centrally monitored at a lo w total cost of operation

_________________________________ _________________________________

Full scalability scalability for monitoring 



_________________________________

Landscapes with only a few components to a large number of components can be efficiently monitored

_________________________________

Includes any type of SAP landscape landscape

_________________________________ _________________________________ _________________________________ _________________________________ 4

What SAP Solution Manager Offers (cont.) •

Productive monitoring with ale alerts rts 



•

_________________________________ _________________________________

No administrative activity is r equired except in case of alerts

_________________________________

Alert notifications (email, SMS, etc.) can be triggered automatically

_________________________________ _________________________________

Assisted/guided problem detection and resolut resolut ion 

From the system, administrators can dril l down to a monito red component and remove the cause of an alert using predefined analysis functions

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 5

SAP Solution Soluti on Manager and SAP NetWe NetWeaver aver Releases Releases

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 6

SAP Solution Manager 4.0

_________________________________

•

Based on o n SAP NetWeaver NetWeaver ®

_________________________________

•

Key components

_________________________________

1.

SAP Solution Manager Diagnostics (SMD) 

2.

_________________________________

SAP NetWeaver Administrator (NWA) 

3.

_________________________________

For Java monitor ing

_________________________________

For monitoring of SAP solutions

Central Performance History (CPH) 

_________________________________

For Web reporting

_________________________________ _________________________________ _________________________________ 7

Modern SAP SAP Monitor Monitor ing Landscape – Overview Other SAP components

CCMS Agent

CCMS Agent

_________________________________ _________________________________

AS Java

_________________________________ _________________________________

SAP Solution Manager

Central Central Monitoring Infrastructure

_________________________________

Third-Party Tools

ABAP Stack

_________________________________

SAP NetWeaver Administrator

_________________________________

Business Intelligence

_________________________________

Java Stack

_________________________________ SAP Basis >= 3.0 CCMS Agent

*Computer Center Management System

CCMS Agent

_________________________________

AS ABAP

8

Underlying Monitor ing Infrastruct ure: CCMS CCMS •

_________________________________ _________________________________

CCMS is a set of integrated tools for monit oring and CCMS administr ation of SAP system landscapes landscapes

_________________________________



Offers predefined predefined alert monitors for SAP system monitoring



Can Can moni tor remote systems as well as t he local system



Can Can monito r applications r unning on AS ABAP and AS Java

_________________________________



Part of all of SAP NetWeaver NetWeaver (AS ABAP) systems

_________________________________



Part of all SAP Basis 4.0 and higher systems

_________________________________



_________________________________

Provides monitori ng data to SAP Solution Manager, Manager, SAP NetWe NetWeaver aver Admini strator, and oth er third -party monitoring solutions

_________________________________ _________________________________ _________________________________ 9

Process Flow for Alerts •

_________________________________ _________________________________

Monitoring a system landscape 









When a problem occur s, an alert alert is triggered by CCMS

_________________________________

“ Auto-reactions” are then triggered in satellite systems (e.g. (e.g.,, email an administrator), and the alert alert is passed on to SAP S Solu olu tion Manager

_________________________________ _________________________________

Upon being notified of the alert, the administrator uses SAP Solution Solution Manager’s Manager’s central alert alert monito r tool t o drill down to the alert alert

_________________________________

The administrator administrator can analyze analyze alerts alerts by d rilling down to a monitor ed component of th e effected effected system

_________________________________

_________________________________ _________________________________

The administrator administrator clears the alert from the alert list when the issue is resolved

_________________________________ 10

Process Flow for Alerts (cont.) Other SAP Component SAPCCMSR SAPCCMSR Shared Memory Shared Memory Segment Segment

_________________________________ AS Java

_________________________________

SAPCCMSR

_________________________________

Shared Memory Segment

PUSH

_________________________________

Central Central Monitoring Infrastructure ABAP Stack Drill down to and analyze monitored component

SAP NetWeaver Administrator

_________________________________

Central Alert Notifications Emails/Pager/ Phone

_________________________________ _________________________________ _________________________________

Java Stack

_________________________________

PUSH SAP Basis >= 3.0 Shared Memory Segment

SAPCM3X

AS ABAP SAP Instance SAPCCM4X Shared Memory Segment

_________________________________ 11

Considerations for Monitoring

_________________________________

•

Are all all sy stems available to users?

_________________________________

•

Are all all int erface erfacess work ing?

_________________________________

•

Is there suffi cient s pace in database? database?

_________________________________

•

Is there suffi cient space in file syst ems?

•

How many ABAP dumps?

_________________________________

•

Are there there any any crit ical errors in SAP work process lo gs?

•

Are the database database backup backup and archive log backup OK?

•

_________________________________ _________________________________ _________________________________

Is there any failure in criti cal jobs?

_________________________________ _________________________________ 12


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•

Defining Autoreactions for Alerts

_________________________________

•

Monitorin g PI PI/X /XII GRMG/Portal Monitoring

_________________________________

• •


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ 13

Availability Monitori ng — CCMS CCMSPI PING NG

_________________________________ _________________________________

SAP R/3 ABAP

_________________________________

BI

_________________________________

ABAP + Java

_________________________________

PI/XI

_________________________________

ABAP + Java

_________________________________

SAP CRM/SRM

_________________________________

ABAP + Java

_________________________________

CCMSPING SAP Solution Manager 4.0 SAP NetWeaver 7.0

CCMSPING CCMSPING is an agent for availability availability moni toring. CCMSPING CCMSPING is inst alled on the central system (SAP Solution Manager Manager )

_________________________________

Portal Java 14

Configuring CCMSPING

_________________________________

1.

Update the entries entries in /e /etc/services tc/services for all message servers in all s ystems needed to be set up

_________________________________

2.

Get the latest versi on o f SAPCCMSR, SAPCCMSR, SAPCCM4X SAPCCM4X,, CCMSPI CCM SPING NG from s ervic e.sap.com

_________________________________

3.

Create a user Create user (with A dmini strator access) in th e Productive Client (SU01)

_________________________________ _________________________________ _________________________________

4.

Create a CSM CSMREG REG user i n the th e Productiv Produc tiv e Client (RZ21) (RZ21)

_________________________________

5.

Install the CCMSPING CCMSPING agent agent at the OS level

_________________________________



Example 

_________________________________

CCMSPING -R –PUSH pf =

_________________________________ 15

Configuring CCMSPING (cont.)

_________________________________ _________________________________ _________________________________

Step 1

_________________________________ _________________________________

Step 2

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 16


_________________________________ _________________________________ FOR ABAP STACK

_________________________________ _________________________________ _________________________________

FOR Java STACK

_________________________________ _________________________________ _________________________________ _________________________________

RFC DESTINATION

_________________________________ 17

Configuring CCMSPING (cont.) 6. 7. 8.

_________________________________

Copy method “CCMS_OnAlert_Email_V2” “CCMS_OnAlert_Email_V2” to “ZCCMS_OnAlert_Email_V2” “ZCCMS_OnAlert_Email_V2” Enter the parameter values shown below

_________________________________

In RZ20, SAP CCMS CCMS MONITORIN MONITORING G TEMPLATE, Availability Monito ring, then select the related related sys tem and assign the method.

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________

email_id or dist. list

_________________________________ _________________________________

U = email id C = Dist. list Details of Alert

_________________________________

Red/Yellow/ Blank for both 18


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 19


_________________________________ _________________________________

Assign method for ABAP availability

_________________________________ Assign method for Java availability

_________________________________ _________________________________ _________________________________ _________________________________

Dialog Response Time

_________________________________ _________________________________ _________________________________

User logged on 20


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


•

Monitorin g PI PI/X /XII

_________________________________

•


•


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ _________________________________ 21

Central Central Monito ring Scenarios Scenarios

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ Source: SAP

22

Alert Alert Monitoring – Quick Setup Setup •

_________________________________

To set up agents SAPCC SA PCCM4X M4X and SAPCCMSR: SAPCCMSR: 1.

_________________________________

Run these jobs: 



_________________________________

SAP_CCMS_MONI_BATCH_DP (In central and satellite system)

_________________________________

SAP_CCMS_CENSYS_DISPATCHER (Only in central system)

_________________________________

2.

Create Create the user with Admini strator access in the produ ction client of the satellite system (SU01)

_________________________________

3.

Create CSMREG user ID in the production client of the satellite syst em (RZ21) (RZ21)

_________________________________

4.

RZ21 Technical Infrastructur Infrastructur e Create CSMREG User

_________________________________

Configure Central System

_________________________________ _________________________________ 23

Alert Alert Monitoring – Quick Setup Setup (cont.) (cont.) •

_________________________________

Create Crea te two RFC connections as sh own below For Data Analysis

_________________________________ _________________________________

For Data Collection

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 24

Alert Alert Monitoring – Quick Setup Setup (cont.) (cont.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

•

_________________________________

Install the above agents agents on the satellite sy stems 

sapccm4x –R pf= (for ABAP stack sys tem) 



_________________________________

tybl102033:ensadm 60> sapccm4x -R pf=ENS_DVEBMGS00_tybl102033

_________________________________

sapccmsr –R –j2ee –j2ee pf= (for dual and Java stack system) 

_________________________________

tybl102033:ensadm 60> sapccmsr -R -j2ee pf=ENS_DVEBMGS00_tybl102033 25


Create the Entry in RZ2 RZ211 Technical infrastructure Central System Create Remote Monitoring Entry

_________________________________ Configure

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 26


•

_________________________________

Add the Monitoring Set in RZ20 for the newly added satellite system and select the node trees that need to be monit ored

_________________________________

Once the system is added, you will b e able to see all the Monitorin g Tree Entries (MTEs). (MTEs). You You can create Monitor ing Sets fo r all syst ems in the landscape that need to be monitored.

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

27

Central Monitoring Aspects •

_________________________________ _________________________________

Assign m ethods to t he key MTEs MTEs which need to have alerts. ale rts. To do thi s: 



_________________________________

Identify the MTE MTE which needs to be mon itored

_________________________________

Create matrix of the system, MTE, thresholds (yellow/red), Alert send to (yellow/red )

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 28

Example of Alert Matrix

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 29


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


•


_________________________________

•


•


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ _________________________________ 30

Setting Se tting Up a Central Central Au toreaction

_________________________________

• A

_________________________________

Centra C entrall Autoreaction Autoreaction or “ Autorea Autoreaction ction Method” Method” is defined in the central system for MTEs MTEs to mo nitor satellite systems

•

_________________________________ _________________________________

To set up a Central Central Au toreaction: 1.

_________________________________

In SAP Solu Solu tion Manager, go to RZ21 Technical Infrastructure Configure Central System Assign Central Autoreactions

2.

Define Define Central A utoreaction

3.

Select “ Create with Template” , ENTE ENTER R “ CCMS CCMS_OnAlert_ _OnAlert_Email_V Email_V2, 2,”” and press “ Create Create with Template” 

_________________________________ _________________________________

Create

_________________________________ _________________________________

Give the correct name to the new Autor eaction and save the method

_________________________________ 31

Setting Se tting Up a Central Central Au toreaction (cont .) •

_________________________________

To set up a Central Central Au toreaction: (cont .) 4.

Now edit the above method and define all the parameters

5.

Select Select the system for which you want to assign the Autoreaction and click “ MTE MTE Classes Classes from System”

6.

Now high lig ht th e System I, MTE MTE Class, Class, and Central Autoreaction and click “ Assign Central Auto-Reaction” Auto-Reaction”

7.

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Once the Autoreaction h as been assigned, SAP Solutio Solutio n Manager Manager will start emailing any alerts received from these satellite systems

_________________________________ _________________________________ _________________________________ _________________________________ 32

Setting Se tting Up a Central Central Au toreaction (cont .)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Define Central Autoreaction

_________________________________

Create

Select “Create with Template,” ENTER “CCMS_OnAlert_Email_V2,” “CCMS_OnAlert_Email_V2,” and press “Create with Template” 33


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 34


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 35


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 36


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 37

Definin Definin g Multiple Autoreactions fo r an Alert •

_________________________________

You can set set up two d ifferent autoreactions autoreactions to tri gger on the same MTE MTE but for a different range of the threshold

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________

oraarch directory

_________________________________ _________________________________ Send Email

_________________________________

Send Page

_________________________________ 38

Defini Defini ng Multipl e Autoreactions for an Alert (cont.)

_________________________________

Methodd “ CCMS_ Metho CCMS_TRIGG TRIGGER_AUTO_ ER_AUTO_REACTIONS” REACTIONS”

_________________________________

•



Here, Here, we can define two other autoreaction methods for the Yellow, Red, Yello Yello w-Red parameters.

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 39

Defini Defini ng Multipl e Autoreactions for an Alert (cont.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

User ID should exist in central system

_________________________________ _________________________________ _________________________________

U = email C = distribution list

_________________________________ 40

Defini Defini ng Multipl e Autoreactions for an Alert (cont.) •

•

_________________________________

Prerequisite: Before customizing Alert Monitoring, monit orin g sets for all satellit satellit e systems must have been been defined

_________________________________ _________________________________ _________________________________

Key questions/steps: 

What alerts alerts or MTEs MTEs should b e monitored?

_________________________________



Who should be notified?

_________________________________



How does each system need to handle the alerts?

_________________________________



E.g., Are Dev and QA less critical than Production?

_________________________________ _________________________________ _________________________________ 41

Defini Defini ng Multipl e Autoreactions for an Alert (cont.) •

_________________________________ _________________________________

Key questions/steps: (cont.) 







What OS-leve OS-levell log files need to be mon itored, and should an entry be made i n SAPCCMSR. SAPCCMSR.INI INI for it?

_________________________________ _________________________________

What Oracle Oracle standard errors need to have alerts, such as ORA–600, and ORA–272?

_________________________________

What pattern pattern in th e process trace/log trace/log files to m onitor f or?

_________________________________

For each above MTE, what should be done for a Yellow alert and what shoul d be done for a Red Red alert?



Prepare a detailed spreadsheet with all above details



Create Create the list of file systems which yo u will not m onitor

_________________________________ _________________________________ _________________________________ _________________________________ 42

Required Entr ies in i n CCMS Configur Confi guration ation File SAPCCMSR SAPCCMSR.IN .INII •

•

_________________________________

Entries must m ust be made in SAPCCMS SAPCCMSR.I R.INI NI if you w ant to monitor only selected file systems, specific Oracle errors, or to monitor for errors in a SAP work process trace file

_________________________________ _________________________________

Example of entries in SAPCC SAPCCMSR MSR.IN .INII file

_________________________________

OsColFile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/OscolFile.txt Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/ORAALERTlogmon.ini Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/DEV_Wxlogmon.ini •

_________________________________ _________________________________

Content of OscolFile. OscolFile.txt txt FilterOutFilesystem FilterOutFilesystem FilterOutFilesystem FilterOutFilesystem FilterOutFilesystem FilterOutFilesystem FilterOutFilesystem

_________________________________

_________________________________

/patrol_data /var /tmp /opt /oracle/ENS/saparch /oracle/ENS/sapreorg /oracle/ENS/sapdata*

_________________________________ _________________________________ 43

Results of SAPCCMSR.INI Configuration Before Filtering

_________________________________ _________________________________

After Filtering

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Entries in SAPCCMSR.I SAPCCMSR.INI NI enable you to selectively monitor particular file systems

_________________________________ 44

Example: Monitoring an Oracle Alert Log File •

_________________________________ _________________________________

Content of OR ORAALERTlogmon.ini AALERTlogmon.ini

_________________________________ Logfile

_________________________________

/usr/sap/ENS/DVEBMGS00/log/sapccm4x/ORAALERTlogmon.ini

_________________________________

LOGFILE_TEMPLATE DIRECTORY="/oracle/ENS/saptrace/background" FILENAME="alert_ENS.log" MTE_CLASS="ORAALERT" PATTERN_0="ORA-00600" VALUE_0=RED PATTERN_1="ORA-00272" VALUE_1=RED

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 45

Example: SAP Work Process Trace File Monitoring •

_________________________________ _________________________________

Content of f ile DEV_W DEV_Wxlogm xlogm on.ini Logfile

_________________________________

/usr/sap/ENS/DVEBMGS00/log/sapccm4x/DEV_Wxlogmon.ini

_________________________________ LOGFILE_TEMPLATE DIRECTORY="/usr/sap/ENS/DVEBMGS00/work" FILENAME="dev_*" MTE_CLASS="WORKPROC" SHOWNEWLINES=1 MONITOR_FILESIZE_KB=0

_________________________________ _________________________________ _________________________________ _________________________________

PATTERN_0="ERROR" VALUE_0=RED MESSAGECLASS_0="SAP-T100" MESSAGEID_0= MESSAGEID_0="r "r t 584"

_________________________________ _________________________________ 46

Example: SAP Work Process Trace File Monitoring (cont.) •

_________________________________

Sample Sa mple view of t wo log files dis played in RZ20 RZ20

_________________________________ _________________________________

Oracle alert log

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

ABAP work process log

_________________________________

NOTE: NOTE: You can monitor database backup logs in a similar manner 47

Top 11 Alerts t o Monitor

_________________________________

•

File system percentage used

_________________________________

•

Database Da tabase – Table space percentage percentage used (if Auto extend off) Database update status

_________________________________

• •

OS collector state

_________________________________

•

Dialog Dia log response tim e

_________________________________

•

Swap percentage used SAP R/3 extended memory utilization

_________________________________

• •

Lock table utili za zation tion

•

Free background wo rk process

_________________________________

•

PI/XI PI/ XI block qu eues (for PI/XI PI/XI system land scapes)

_________________________________

•

Oracle critical errors (ORA …)

_________________________________

_________________________________ 48


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


_________________________________

•


_________________________________

• •


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ 49

SAP PI/XI PI/XI Monitori ng Arc hitecture ABAP Plain Adapter (XML docs) BPM Integration Engine Java Engine Adapter Engine Mapping Engine IB, ID,SLD, RWB Java Proxy Engine AS2 Encryption Engine OS Based CPU, Memory … File Systems Agents sapccm4x sapccmsr ABAP Queues

_________________________________ ABAP Queues Agents sapccm4x sapccmsr

_________________________________

SAP R/3 APPINT (XI 2.0)

_________________________________ _________________________________

CCMS on SAP Solution Manager

ABAP Queues Agents sapccm4x sapccmsr

BW/SEM Integration Engine

ABAP Queues Agents sapccm4x sapccmsr

EBP/SRM Integration Engine

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

SAP PI/XI System

50

Key PI/XI Objects to Monitor •

•

_________________________________ _________________________________

ABAP side: 

Message Message queues (inbound/outboun d)



Business Process Engine processes



Integration Integration Engine system erro rs



Standard ABA P alerts lik e CPU, CPU, File File System …

_________________________________ _________________________________ _________________________________ _________________________________

J2EE side: 



Adapter Engi ne — JDBC, HTTP HTTP,, FTP, FTP, File, AS2 

JVM — Hea Heapp si ze ze,, thread



Key file System — (SI (SID\F D\Files iles of sm41..)

_________________________________ _________________________________

Generic Request and Message Generator Generator (GRMG) (GRMG) — Integratio n Repositor Repositor y, Integration Directory, SLD, SLD, Runtime Workbench

_________________________________ _________________________________

51

Monitori ng of ABAP Message Queue Queuess •

•

_________________________________

Message Queue objects th at relate relate to transaction SMQR

_________________________________

SMQ1, SMQ2

_________________________________

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 52

Monitori ng of BPE Transactions Transactions •

_________________________________

Business Process Engine objects relate to the transaction sxmb_moni_bpe

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 53

Monitori ng of Integration Engine Objects Objects •

_________________________________ _________________________________

Integration Engine Integration Object that correlates with the transactio transactio n Sxmb_moni

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 54

Monitori ng of JVM-Specific JVM-Specific Components

_________________________________

•

Monitor J2EE components

_________________________________

•

Monitor PI/XIPI/XI-specific specific syst em components:

_________________________________



Under both Dispatcher/Server0 J2EE servers Application Pools

_________________________________

System Threads

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Java Memory (Heap Size) 55

Monitori ng Using GRMG •

_________________________________ _________________________________

GRMG GR MG polls the foll owing PI PI/X /XII-specific specific compon ents: 









Integration Directory (ID) Integration Repository (IR) (IR) Runtime Workbench (RWB) System Landscape Directory (SLD) Adapter Adapter Engine

_________________________________

J2EE Components GRMG Objects

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 56


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


•


_________________________________

•


•


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ _________________________________ 57

GRMG GRMG Monitorin g •

•

_________________________________ _________________________________

GRMG lets GRMG lets you check the availability of a chain of technical compo nents and of business processes, or a mixtu re of both, in an AS ABAP or AS Java enviro enviro nment

_________________________________ _________________________________

GRMG can GRMG can thu s be used for technical as well as application applica tion monitoring

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 58

GRMG Lite Setup for ITS Monitoring •

_________________________________

You can perform ITS Monitoring using GR GRMG MG Lite

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 59

GRMG Lite Setup for ITS Monitoring (cont.) •

_________________________________ _________________________________

Using GRMG GRMG Lite for IT ITS S Monitorin g

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 60

GRMG Lite Setup for ITS Monitoring (cont.) •

_________________________________ _________________________________

Availability of IT ITS S Server Server

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 61


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•

Defining Autoreactions for Alerts Monitorin g PI PI/X /XII

_________________________________

• •


•


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ _________________________________ 62

Features of the Central Performance History (CPH) •

• •

•

_________________________________

Handles Ha ndles minute, quarter-hourly, quarter-hourly, and hourl y monit oring data

_________________________________

Automated data aggregation

_________________________________

Aggregations Aggregations from minute values to hourly, month ly, and yearly averages

_________________________________ _________________________________

Automated data reorganization 

•

_________________________________

Centralizes collection and storage of performance-related monitori ng data of the com plete system landscape in a fast and efficient way



•

_________________________________

_________________________________

Aggregation of performance values from a higher to a lower temporal granularity and the following deletion of the data with the higher granularity

_________________________________ _________________________________

Accessible from t he SAP Solution Solution Ma Manage nagerr Al ert Monitor Configurable, scheduled scheduled limit ed reporting and export of data 63

CPH Features

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Flow of Statistics Data in Detail (Source: SAP) 64

CPH Features Features (con t.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________

Reporting on Performance and Statistics Data in B I (Source: SAP) 65

CPH Setup

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 66

CPH Setup Setup (cont.) (co nt.) •

_________________________________ _________________________________

This is intermediate output of th e CPH CPH setup setup

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 67

CPH Setup Setup (cont.) (co nt.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 68

Example of Web Report Using CPH

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 69


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


_________________________________

•


_________________________________

• •


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ 70

Analyzing Performance with SAP Solution Manager Manager •

•

_________________________________

Prerequisi tes: Monitor ing s ets have been Prerequisi been created in RZ20 RZ 20 for each each satellite sy stem to be monitor ed To analyze performance: 



_________________________________ _________________________________ _________________________________

Open the Monitoring set Go to View Details Details for Performance Performance Nodes  This gives detail values o n each MTE for last 24 Hours/ 4 Hours/30 Minutes 24 Hours – With Hourly Hourly Aggregated Aggregated 4 Hours – Eve Every ry 15 Minutes Aggregated Aggregated 30 Minut inutes es – Eve Every ry Minute aggregated aggregated For any performance issue we can loo k at each value and analyze analyze the issue. This is the easiest way to id entify the performance bottleneck.

_________________________________ _________________________________ _________________________________





_________________________________





_________________________________ _________________________________ 71

Analyzing Performance with SAP Solution Manager Manager (cont.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 72


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 73


_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 74

Analyzing Performance with SAP Solution Manager Manager (cont.) •

_________________________________ _________________________________

Details for Performance Nodes

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 75


_________________________________ _________________________________

Details De tails for Pe Perform rform ance Nodes Nodes (cont.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 76


_________________________________

Details De tails for Pe Perform rform ance Nodes Nodes (cont.)

_________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ 77


_________________________________


_________________________________

•


_________________________________

•


_________________________________

•


•


_________________________________

•


•


•

• •

_________________________________ _________________________________


_________________________________

Wrap-up

_________________________________ _________________________________ 78

Resources •

•

_________________________________

Public We Webb 

•

_________________________________

www.sap.com Solutions Platform SAP NetWeaver Solution Manager Manager

How to Utilize SAP Solution Manager for Central System Monitoring and Alert Monitoring

Recommend Documents