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Tata Consultancy Services From Wikipedia, the free encyclopedia
Tata Consultancy Services Limited
Type
Public
Traded as
BSE:: 532540 BSE NSE:: TCS NSE BSE SENSEX Constituent
Industry
IT services, services, IT consulting
Founded
1968
Founder(s)
JRD Tata
Headquarters
Mumbai,, Maharashtra Mumbai Maharashtra,, India
Area served
Worldwide
Key people
Ratan Tata (Chairman) N. Chandrasekaran (CEO & MD)
Services
IT, business consulting andoutsourcing services
Revenue
US$ 10.17 billion (2011/12 )[1]
Profit
US$ 2.2 billion (2011/12 )[1]
Employees
243,545 (June 2012)[2]
Parent
Tata Group
Subsidiaries
CMC Limited TCS China
Website
www.tcs.com
Tata Consultancy Services Limited (TCS) (BSE: 532540, NSE: TCS) is an Indian multinational information
technology (IT) services, business solutions and outsourcing services company headquartered in Mumbai, Maharashtra. TCS is a subsidiary of the Tata Group and is listed on theBombay Stock Exchange and the National Stock Exchange of India. It is one of India's most valuable companies[3] and is one of the five largest India-based IT services firms. Contents [hide]
1 History o
1.1 1968 to 2000
o
1.2 2000 to present
o
1.3 Acquisitions
2 Products and services
o
2.1 Service lines
3 Operations o
3.1 Locations
o
3.2 Tata Research Development and Design Center
o
3.3 Innovation Labs
4 TCS BPO 5 Employees 6 Sponsorships 7 Recognition 8 See also 9 References 10 External links
History 1968 to 2000 Tata Consultancy Services was founded in 1968. Its early c ontracts included providing punched card services to sister company TISCO (now Tata Steel), working on an Inter-Branch Reconciliation System (IBRS) for the Central Bank of India,[4] and providing bureau services to Unit Trust of India. In 1975, TCS conducted its first campus interviews, held at IISc, Bangalore. The recruits comprised 12 Indian Institutes of Technology graduates and three IISc graduates, who became the first TCS employees to enter a formal graduate trainee programme.[5] In 1979, TCS delivered an electronic depository and trading system called SECOM for the Swiss company SIS SegaInterSettle. TCS followed this up with System X for the Canadian Depository System and automating the Johannesburg Stock Exchange (JSE).[6] TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.[7] In 1981, TCS established India's first dedicated software research and development center, t he Tata Research Development and Design Center (TRDDC) in Pune.[8] In 1985 TCS established India's first client-dedicated offshore development center, set up for client Tandem (now Compaq). In the early 1990s the Indian IT outsourcing industry grew rapidly due to the Y2K bug and the launch of a unified European currency, Euro. TCS created the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developer and client implementation.[9] By 2004, E-Business was contributing half a billion dollars (US) to TCS.[10]
2000 to present On August 25, 2004 TCS became a publicly listed company.[11] In 2005 TCS became the first India-based IT services company to enter the bioinformatics market.[12] In 2006 TCS designed an ERP system for the Indian Railway Catering and Tourism Corporation.[13] In 2008 TCS undertook an internal restructuring exercise which aimed to increase the company's agility.[14] TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based offerings.[15] In the 2011/12 fiscal year TCS achieved annual revenues of over U$10 billion for the first time.[16] TCS signed a Rs 94-crore deal with the Karnataka government for six-year period to automate its treasury and finance department operations.[17] Deutsche Bank has selected TCS as a strategic partner for their Production Management Transformation Initiative, within their Capital Markets Business Unit .[18] TCS has got contract from Credit Union Australia.[19] TCS has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services to the gases company Air Liquide. [20] On the Last Trading Day of Year 2011, TCS overtook RIL to be anointed as the country's most valued firm.[21] On February 6, 2012, TCS signed a multi-year, multi-million euro contract with European car rental company Europcar for the deployment of IT services in France.[22]
Acquisitions The table below gives some details of TCS' key acquisitions
Name
Acquisition date
CMC Limited October 2001
Airline Financial Support Services India (AFS)
January 2004
Activities
IT Services
BPO
Country of HQ
India
India
Value
Headcount (at acquisition)
Notes
US$33.89 3,100 m (51%)
Access to domestic capability; continues to be a separately run company.
$5.1 m
BPO expertise in Airline and Hospitality sector
316
Reference
[23]
[24]
Name
Acquisition date
Activities
Country of HQ
Value
Headcount (at acquisition)
Notes
Aviation Software Development May 2004 Consultancy India (ASDC)
IT Services
India
n/a
180
ASDC was a Singapore Airlines-TCS JV; Acquired Singapore Airlines as a major client
Phoenix Global Solutions
BPO
India
$13 m
350
Acquire expertise in insurance
Swedish Indian IT Resources AB (SITAR)
May 2004
May 2005
IT Services
Sweden
$4.8 m
n/a
Reference
[25]
[26]
Acquire bluechip European customers like Ericsson, IKEA, Vattenfall and Hutchison; SITAR was TCS’ exclusive
partner in Sweden and a non-exclusive partner in Norway.
Pearl Group
October 2005
Insurance
FNS
October 2005
Core Banking
United Kingdom
$94.7 m
950
Australia
$26 m
190
Acquired life and pension outsourcing business from Pearl Group; Domain knowledge of life and pension underwriting business
Acquired core banking solution
[27]
Name
Acquisition date
Activities
Country of HQ
Value
Headcount (at acquisition)
Product
Comicrom
November 2005
Banking BPO
Tata Infotech February 2006 IT Services
TCS November Management 2006
IT Services
TKSTeknosoft
November 2006
Banking Product
Citi Global Services Limited
Business 8 October 2008 Process Outsourcing
Notes
Reference
product and access to 116 customers in 35 countries; FNS was an existing partner for TCS
Chile
$23.7 m
1,257
India
n/a
n/a
Australia
$13.0 m
Switzerland $80.4 m
India
$505 m
Entry into Latin America; Access to payment processing platform
–
35
Access to Australian clients
115
Expand product portfolio by acquiring rights to Quartz and ownership of Alpha and eportfolio, enhanced presence in Switzerland and France
12,472
TCS acquired key BFS domain knowledge.
[28]
[29]
[30]
[31]
[32]
Acquisition date
Name
Supervalu Services India
Activities
Supervalu USA self 8 October 2010 Software Service company
Country of HQ
India
Value
--
Headcount (at acquisition)
612
Notes
Reference
TCS had a deal with Supervalu to have their Software Outsourcing to TCS and acquired Supervalu India.
[32]
Products and services TCS and its subsidiaries provide a wide range o f information technology-related products and services including application development; business process outsourcing; capacity planning; consulting; enterprise software; hardware sizing; payment processing; software management; and technology education services. [33]
Service lines TCS' services are currently organised into the following service lines (the percentage of total TCS revenues in the 2011/12 fiscal year generated by each respective service line is shown in parentheses):
Application development and maintenance (44.75%);
Asset leverage solutions (3.84%);
Assurance services (7.45%);
Business intelligence (4.55%);
Business process outsourcing (11.04%);
Consulting (2.58%);
Engineering and Industrial services (4.62%);
Enterprise solutions (11.11%); and
IT infrastructure services (10.06%).[33]
Operations As of 31 March 2012, TCS had 183 offices across 43 countries and 117 delivery centers across 21 countries.[33] At the same date TCS had a total of 58 subsidiary companies.[33]
Locations
The Tata Consultancy Services campus at Lucknow, Uttar Pradesh.
India: TCS has development centers and/or regional offices in the f ollowing Indian
cities: Ahmedabad,Bangalore, Baroda, Bhubaneswar , Chennai,Coimbatore, Delhi, Goa, Gurgaon, Guwahati, H yderabad, Jamshedpur , Kochi, Kolkata, Lucknow, Mumbai, Nagpur , Noida, Pune and Trivandrum.[34][35] Africa: TCS has regional offices in South Africa and Morocco.[36] Asia (ex. India): TCS has regional offices in Bahrain, Beijing,[37] Hong Kong, Hangzhou, Shanghai, Indonesia,
Israel, Japan, Malaysia, Philippines,[38]Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE (Dubai)[39] Australia: TCS has a regional office in Australia. Europe: TCS has regional offices in Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland,
Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom. North America: TCS has regional offices in Canada, Mexico and the United States. South America: TCS has regional offices in Argentina, Brazil, Chile, Colombia, Ecuador, Peru and Uruguay .[40]
Tata Research Development and Design Center Main article: Tata Research Development and Design Centre
The Tata Consultancy Services campus at Madhapur , Hyderabad, Andhra Pradesh
The Tata Consultancy Services campus at Siruseri, Chennai, Tamil Nadu
TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research. Researchers at TRDDC also developed MasterCraft (now a suite of digitization and optmization tools) [41] a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs.[42] Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities.[43] This product has been marketed in India as Tata swach, a low cost water purifier .[44]
Innovation Labs In 2007, TCS launched its Co-Innovation Network, a network of TCS Innovation Labs, startup alliances, University Research Departments, and venture capitalists.[45] In addition to TRDDC, TCS has 19 Innovation Labs based in three countries.[46]
processing, text, data and process analytics, multimedia applications and graphics.
TCS Innovation Lab, Embedded Systems: Medical electronics, WiMAX,
and WLAN technologies.
TCS Innovation Lab, Hyderabad: Computational methods in life sciences,
meta-genomics, systems biology, e-security, smart card-based applications, Linux and open source,digital media protection, nanobiotechnology, quantitative finance.
TCS Innovation Lab, Mumbai: Speech and natural language processing,
wireless systems and wireless applications.
TCS Innovation Lab, Insurance – Chennai: IT Optimization, Business
Process Optimization, Customer Centricity Enablers, Enterprise Mobility,Telematics, Text Analytics, 2D Barcodes, Mashups, Innovation in Product Development and Management (PLM) for Insurance.
TCS Innovation Lab, Chennai: Infrastructure innovation, green
computing, Web 2.0 and next-generation user interfaces. Microstrategy Mobile Lab.
TCS Innovation Lab, Peterborough , England : New-wave communications
for the enterprises, utility computing and RFID (chips, tags, labels, readers and middleware).
TCS Innovation Lab: Performance Engineering, Mumbai : Performance
management, high performance technology components, and others.
TCS Innovation Lab, Cincinnati , United States : Engineering and
Manufacturing IT solutions. Some of the assets created by TCS Innovation Labs are DBProdem, Jensor ,[47] Wanem,[48] Scrutinet, SmartTest Manager. In 2008, the TCS Innovation Lab-developed product, mKrishi, won the Wall Street Journal Technology Innovation Award in the Wireless category.[49] mKrishi is a service that would enable India's farmers to receive useful data on an inexpensive mobile device.[50] TCS' Co-Innovation Network partners include Collabnet, Cassatt, academic institutions such as Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner Perkins.[51]
TCS BPO TCS BPO is the second largest player in the outsourcing industry in India behind Genpact according to Dataquest survey in August 2011.[52] TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees[53] Other than major Indian cities, TCS BPO is also present in Tier-II locations like Pune. TCS is also expanding its BPO centre in Kolkata, where it already employs 2,000 people.[54] Tata Consultancy Services has opened a business process outsourcing facility in the Philippines following the path of India-based BPO companies which have operations in that country.[55]
Employees TCS had a total of 238,583 employees as of 31 March 2012, of whom 220,835 were based in India and 17,748 in the rest of the world.[33] TCS is one of the largest private sector employers in India,[1] and the second-largest employer among listed Indian companies (after Coal India Limited).[56] In the 2011/12 fiscal year TCS recruited a total of 70,400 new staff, of whom 61,055 were based in India and 9,345 were based in the rest of the
world.[33] In the same period a total of 30,431 staff left employment with TCS, leaving a net increase of 39,969, of whom 36,232 were based in India and 3,737 in the rest of the world.[33] TCS has announced plans to recruit 60,000 graduates in the 2012/13 fiscal year .[57] TCS was the fifth-largest United States visa recipient in 2008 (after Infosys, CTS, Wipro and Mahindra Satyam).[58]
Sponsorships TCS is a sponsor of the Ferrari Formula One team.[59] TCS has been a sponsor of the Indian Premier League team Rajasthan Royals since 2009.[60] In addition TCS provides Rajasthan Royals with technologies to help in the analysis of player performance, simulation, and is investing the use of RFID tags for tracking the players‟ fitness levels a nd for security purposes in the stadiums.
[61][62]
TCS conducts an annual IT Quiz TCS IT
Wiz for high school students[63]
Recognition [64]
TCS was recognized as “Big Four” I T Services brand by Brand Finance in 2012
and ranked as the world's
7th greenest company in Newsweek's Green Rankings 2011. In addition, TCS is the highest ranked Asiabased company and second highest ranked globally in the Information Technology & Services company category.[65]
See also Companies portal
List of IT companies in India
List of companies of India
References a b c
1.
^
TCS FY 2012 results
2.
^ "IFRS financial results for the quarter ended June 30, 2012". Tata
Consultancy Services. Retrieved 29 September 2012. 3.
^ "RIL one of the most valuable company in India". CNBC-TV18 . 14
October 2011. 4.
^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT
Industry". Case Study . ICMR. 1 January 1990.
5.
^ Cognizant rising by Chennai beach
6.
^ "Indian software keeps Swiss securities safe". Swissinfo.com. 14
January 2002. 7.
^ "TCS acquires TKS Teknosoft". The Financial Express . 11 January
2006. 8.
^ Kanavi, Shivanand (7 –20 June 2004). "Megasoft".Business India : 46 –54
9.
^ "IT Man of the Year: Standing Tall". Cover Story . Dataquest India. 22
December 2004. 10. ^ Kanavi, Shivanand (7 –20 June 2004). "Megasoft".Business India : 52 11. ^ "Star Performer Goes Public". Editorial (Chennai, India: The Hindu). 14 June 2004. 12. ^ "TCS launches the country‟s fir st bioinformatics product". The Indian Express . 8 February 2004.
13. ^ "ICT helps IRCTC book 3.5 lakh e-Tickets in a day". E-GovOnline.net . 11 July 2011. 14. ^ "Eye on future, TCS in revamp mode". Hindustan Times . 12 February 2008. 15. ^ "TCS targets SME market with cloud computing".Computer Weekly . 15 February 2011.fdaf 16. ^ TCS Crosses $ 10 Billion Milestone 17. ^ "TCS bags Rs 94 cr Karnataka govt deal". Timesofindia.indiatimes.com. 19 October 2011. Retrieved 13 November 2011. 18. ^ "Deutsche Bank selects TCS for major transformation initiative – Express Computer". Expresscomputeronline.com. 15 October 2011. Retrieved 13 November 2011. 19. ^ "TCS gets contract from Credit Union Australia; stock up". Moneycontrol.com. Retrieved 13 November 2011. 20. ^ "TCS bags multi-million dollar contract from Air Liquide".The Times Of India . 1 April 2011.
21. ^ "TCS overtakes RIL as country's most valued firm - PTI". Moneycontrol.com. Retrieved 2012-09-17. 22. ^ "TCS signs multi-million euro contract with European car rental company Europcar". The Times Of India . 6 February 2012.
23. ^ "TCS TCS oulines vision for CMC". Chennai, India: The Hindu. 18 October 2001. 24. ^ "TCS buys 75.1% stake in AFS from Swissair". Rediff.com. 5 June 2003. 25. ^ "TCS buys out Singapore Airlines' stake in ASDC". Chennai, India: The Hindu. 3 October 2004. 26. ^ "Tata acquires Phoenix India arm". ComputerWeekly.com. 5 November 2004. 27. ^ "TCS stakes its claim in BPO with Diligenta". Ovum. 04-2006. 28. ^ "TCS Buys Comicrom for $23M". Red Herring. 11 July 2005. 29. ^ "Tata Infotech to merge with TCS". Silicon India. 18 July 2005. 30. ^ "TCS acquires IT consultancy firm for A$15m". ITWire.com. 11 December 2006. 31. ^ "TCS acquires Swiss firm TKS-Teknosoft". Financial Express. 11 January 2006. 32. ^
a b
"Tata Consultancy Services To Acquire Citigroup Global Services for
$505 million". CIOL. 8 October 2008. 33. ^
a b c d e f g
"Annual Report 2011-2012". Tata Consultancy Services.
Retrieved 1 September 2012. 34. ^ in: Software Companies (6 November 2008). "Office locations of TCS in India". AbhiSays.com. Retrieved 13 November 2011. 35. ^ "India: Tata Consultancy Services Worldwide". Tcs.com. Retrieved 13 November 2011. 36. ^ "TCS plans Morocco foray with 500-strong unit". Express Online. 12 October 2006. 37. ^ "China Joint Venture with Tata Consultancy Services".China Economic Review . 18 December 2007.
38. ^ "TCS Worldwide: Philippines". Tcs.com. Retrieved 13 November 2011. 39. ^ "TCS Worldwide: United Arab Emirates (UAE)". Tcs.com. Retrieved 13 November 2011. 40. ^ "TCS bets on growing economy of Peru". Times of India. 25 July 2010. 41. ^ "TCS Mastercraft Suite of Products". Tata Consultancy Services. 01 October 2012. 42. ^ "When Outsourcing Loses Human Element". International Herald Tribune. 27 May 2005.
43. ^ "Improving Our World – IEEE Annual Report(page 4)". IEEE. 2005. 44. ^ "Tata launches „Swach‟ water filters" . Deccanherald.com. Retrieved 12 August 2010. 45. ^ "TCS launches its Co-Innovation Network". Financialexpress.com. 18 January 2007. Retrieved 16 July 2010. 46. ^ "Innovation Labs". TCS. Retrieved 16 July 2010. 47. ^ "Jensor released as Open Source". Jensor.sourceforge.net. Retrieved 30 August 2010. 48. ^ "Wanem released as Open Source". Wanem.sourceforge.net. Retrieved 30 August 2010. 49. ^ Totty, Michael (29 September 2008). "The 2008 Technology Innovation Awards - WSJ.com". Online.wsj.com. Retrieved 16 July 2010. 50. ^ "Innovation Labs". TCS. Retrieved 16 July 2010. 51. ^ "Co-Innovation Network". TCS. Retrieved 16 July 2010. 52. ^ "India's top 20 BPO companies – Rediff.com Business". Rediff.com. 23 August 2011. Retrieved 13 November 2011. 53. ^ Tripathy, Devidutta (24 August 2011). "India TCS outsourcing chief sees no impact of global crisis".Reuters . 54. ^ Bibhu Ranjan Mishra & Piyali Mandal (25 August 2011)."TCS to open 2,000-people BPO centre". Business-standard.com. Retrieved 13 November 2011. 55. ^ "India's TCS opens BPO shop in Manila, Philippines – Jobs & Hire". Ibtimes.com. 3 December 2010. Retrieved 13 November 2011. 56. ^ "Fortune Global 500 2011: The World's Biggest Companies". CNN . 57. ^ "TCS plans to hire 60,000 freshers in FY12-13". The Times Of India . 5 June 2012. 58. ^ "Indian Firms, Microsoft Top H-1B List". News . Businessweek. 24 February 2009. 59. ^ TCS Sponsorships 60. ^ TCS ties up with Rajasthan Royals 61. ^ TCS is Rajasthan Royals‟ tech partner 62. ^ Tata Consultancy Services enters the Indian Premier League 63. ^ TCS IT Wiz 64. ^ TCS recognized as "Big Four" IT Services brand
65. ^ "TCS is seventh Greenest company". reuters.com. 18 October 2011. Retrieved 18 October 2011.
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