Hai Survey Ops Performance 2006

2006 HAI SURVEY OF OPERATING PERFORMANCE

Conducted by:

ECONOMICS COMMITTEE HELICOPTER ASSOCIATION INTERNATIONAL 1635 PRINCE STREET ALEXANDRIA, VIRGINIA 22314

Data collected and analyzed by: Conklin & de Decker Associates, Inc. P.O. Box 1142 Orleans, MA 02653

© Copyright 2006, Helicopter Association International All Rights Reserved.

Dedication This report is dedicated to those responsible, community-minded operators who provided usable responses to this 2006 HAI Survey of Operating Performance. Only through such cooperation can the helicopter industry continue its progress toward efficiency and sustained growth.

Table of Contents Introduction Comparison with the 2005 Survey Summary of Findings 2006 Survey Results:

Page 1 2 3

Respondent Profile ……………………………………………………………….. 6 Fleet Profile ……………………………………………………………………… 8 Respondent Profile – By Fleet Size …………………………………………….....10 Fleet – Category of Helicopter ………………………………………………….. .12 Trend for Number of Helicopters ……………………………………………….. .14 Fleet Acquisition ………………………………………………………………….16 Flight Hours – Type of Operator …………………………………………………18 Flight Hours – Size of Operator …………………………………………………. 20 Trend for Number of Flight Hours ………………………………………………..22 Flight Hours per Helicopter ……………………………………………………….24 Flight Hours per Helicopter – Type of Operator ………………………………….26 Flight Hours per Helicopter – Size of Operator …………………………………..28 Annual Utilization per Helicopter ………………………………………………...30 Employee Categories – Relationships …………………………………………….32 Employees per Light–Single Turbine ……………………………………………. 34 Trend for Number of Employees ………………………………………………….36 Productivity – Operations …………………………………………………………38 Productivity – Revenue …………………………………………………………....40 Amount Budgeted for Training – Pilots …………………………………………...42 Amount Budgeted for Training – Maintenance …………………………………...44 Amount Budgeted for Training – Management/Financial ………………………..46 Costs of Operation ………………………………………………………………...48 Operating Cost Concerns ………………………………………………………….50 Types of Operation – Sources of Revenue ………………………………………..52 Types of Operation – Flight Hours ………………………………………………..54 Revenues – Sources ………………………………………………………………. 56 Quarterly Distribution of Flight Hours …………………………………………… 58 Quarterly Distribution of Days Flown ……………………………………………. 60 Inventory Value – Per Helicopter …………………………………………………62 Labor Rates for Outside Services …………………………………………………64 Profitability ………………………………………………………………………..66 Profitability vs. Utilization ...……………………………………………………..68 Factors Preventing Growth ………………………………………………………..70 Guaranteed Maintenance Programs …………………………………………..….....72 Idle or Parked Helicopters ………………………………………………………...74 Trend for Revenue …………………………………………………………………76 Computer Systems (Flight Management, Maintenance, Inventory, Financial) …………………..78-84 Trend for Insurance Rates …………………………………………………………86 Steps Taken to Control Insurance Rates …………………………………………..88 Aviation Insurance (Vehicle, Health, Worker’s Comp, Disability, Facilities, War/Expro) ……....90-100

Appendix: A – Questionnaire – 2006 Survey of Operating Performance

INTRODUCTION The Helicopter Association International (HAI) initiated the thirteenth Survey of Operating Performance in April 2006, to furnish relevant operational data and statistics to its members, the helicopter industry, and other interested organizations. The HAI Economics Committee developed the Survey, which consisted of 21 questions. That number is similar to prior-year surveys. Additionally, the questions can be segregated into several categories. The first category asked all operators about basic operational statistics (number of helicopters, flight hours, employees, type of operator, location of operation, etc.). This part of the Survey has asked basically the same questions since this series of surveys began in 1993, which permits comparison between surveys in certain situations. The remaining categories of the survey contained questions addressed in prior-year surveys (revenue, profitability, operating costs, training, inventory, regulatory costs, aircraft acquisition sources, distribution of annual flight hours by quarter, factors impeding growth opportunities, computer usage, etc.) while one question (guaranteed maintenance programs) addressed a new area of interest. The HAI sent approximately 3,900 surveys to two groups of operators: Regular Member companies of the HAI and Non-Member operators. One-hundred-and-fifty-six operators responded to the 2006 Survey. The response rate for Regular Member companies of the HAI was almost 13 percent while the Non-Member rate was two percent. Overall, the response rate was four percent, which is a decrease from the five percent that responded to the 2005 Survey. The operators that responded to the 2006 Survey represent approximately 1,400 helicopters and 700,000 flight hours. These totals are a decrease when compared to the 2005 Survey, however are greater than the totals for the 2004 Survey. Additionally, 16 operators outside of the United States responded to the survey: a drop of 33 percent when compared to the 2005 Survey. The physical layout of the report should make reading for the user an easy task. Responses to each question are presented on two facing pages. One page (evennumbered pages) contains a series of charts or tables that reveal the results to the 2006 Survey. The results are displayed by type, size, and/or location of operation (U.S. or Non-U.S.). The facing page (odd-numbered pages) primarily displays prior-year information but occasionally shows a further breakdown of the 2006 Survey. The facing page also contains, when relevant, a restatement of the question from the survey. Appendix A of the report contains a copy of the 2006 Survey questions.

1

COMPARISON WITH THE 2005 SURVEY

One of the objectives of the 2006 Survey was to make comparisons with the 2005 Survey (and prior-year surveys) when possible. Key similarities between the surveys allow this comparison. -

Historically, despite the variance in the number of responses to each year’s survey, the response rates have remained consistent. The response rate for the 2004, 2005, and 2006 surveys has remained between four and five percent.

-

A core set of questions have remained consistent as to how they are posed since the 1993 Survey. Other questions that appear less frequently are posed using the same format, which also allows comparison.

-

Since 1993 operators’ responses have been analyzed using three primary classifications – type (commercial, corporate/private, and public service), size (one-helicopter operators, two-to-three helicopter, four-to-seven-helicopter, and eight-or-more) and location (U.S and non-U.S. operators). The breakdown within the categories remained similar for each of the categories between the 2005 and 2006 surveys.

-

Commercial operators were the most responsive type of operator, which has been the case in each of the prior-year surveys.

The Economics Committee asked 21 questions in the 2006 Survey, the same number as the 2005 Survey. One question changed between the two surveys. Question 19 changed from a question concerning depreciation on airframes and engines to one on guaranteed maintenance programs. More specifically, the new question asked operators to reveal more information about participation in those types of programs and reasons for enrolling. A question soliciting similar information was last asked in the 1991 Survey: the first year of this series of surveys. The format of the question in the 2006 survey remained consistent with the question that appeared in the 1991 Survey.

2

SUMMARY OF FINDINGS The 2006 Survey of Operating Performance highlights certain information about the operators in the helicopter industry. The number of helicopters and flight hours as represented by this group of operators were higher as those in the 2004 Survey and slightly lower than the 2005 Survey. What does the 2006 Survey reveal about our industry? Summarized below are a few of the highlights. -

Fifty-six percent of the respondents were HAI members. Sixty-six percent of the Commercial operators that responded were HAI members.

-

Commercial operators were the most responsive group at 51 percent, which is a decrease from 58 percent in the 2005 Survey. Thirty-seven percent of the 2006 respondents were Corporate/Private operators. Public Service represented the remaining 12 percent. Commercial operators, while the percentage decreased in 2006, have remained the most responsive group over the years.

-

Despite the decrease in the percentage of Commercial operators, as mentioned in the previous bullet, the group operated 90 percent of the helicopters, an increase from 83 percent in the 2005 Survey.

-

Large operators (eight or more helicopters) operated 80 percent of the helicopters, which was an increase from the 78 percent in the 2005 Survey.

-

Two types of helicopters made up 79 percent of the fleet. Light-single turbines made up 44 percent of the fleet followed by light-medium twins at 35 percent.

-

The same two types of helicopters flew 82 percent of the flight hours. Light-single turbines flew 51 percent of the hours, followed by light-medium twins at 31 percent.

-

Flight hours per helicopter averaged 521, which was a decrease from 548 hours when compared to the 2005 Survey. The 521 hours is higher than the 499 hours in the 2004 Survey.

-

Sixteen percent of the operators flew more than 600 flight hours per year.

-

Flight hours per helicopter varied according to the size of the operator. Operators with one helicopter averaged 214 per helicopter per year, while operators with eight or more helicopters flew 562. This trend was similar to the 2005 Survey.

-

The number of helicopters, flight hours, and employees remained mostly unchanged when compared to the prior year. While 72 percent of the operators remained at the same number of helicopters, 22 percent increased their fleet size. Also, 72 percent of the operators kept their employment level the same. For flight hours, operators indicated that 44 percent experienced an increase, while 37 percent remained the same. The flight-hour trend is the only measure of the three that differed from the 2005 Survey.

-

The average amount budgeted for training of pilots was $6,900, for maintenance personnel was $5,400, and for management/financial personnel was $3,900. While

3

While pilots remained the same, the amount budgeted for maintenance and management personnel increased when compared to the 2005 Survey. -

When operators look to acquire aircraft, 38 percent will purchase used helicopters, 31 percent will buy new, and the remaining 31 percent will consider both new and used. The types of operator that are most likely to purchase new helicopters are Corporate/Private (52 percent) and Public Service (33 percent).

-

Maintenance (25 percent), Personnel (19 percent), Insurance (18 percent), and Fuel (15 percent) represent the largest categories of expenses for operators. Insurance increased from 15 percent in the 2005 Survey and moved past fuel as the third largest category of expense.

-

To the new question for the 2006 Survey, 15 percent of the operators used an airframe guaranteed maintenance program. That percentage increased to 24 percent for engine programs. The reason mentioned most frequently for using a guaranteed maintenance program was cost predictability.

-

Insurance costs associated with helicopters continued to improve. Operators reporting an increase have dropped from 81 in the 2003 Survey to 32 percent in the 2006 Survey. The average increase also decreased to 12 percent. However, insurance costs associated with the business (i.e. health, facilities, vehicle, worker’s compensation) continue to increase.

-

To control insurance costs, operators identified many methods. The most frequent methods mentioned were to assume more risk on hull insurance and/or increase training. For the first time, operators that did not make changes received significant mention.

-

For the Commercial operators, 68 percent of the operators experienced a profit.

-

The Industrial Support operators (Agriculture, Oil & Gas, Construction, Utility Support, and Logging/Lumber) generated 50 percent. The EMS/Safety operators (Fire Fighting, Public Service/Safety, and EMS) generated 40 percent of the revenue.

-

On average an operator will carry $333,000 of inventory per helicopter. This was a significant increase over the 2005 Survey amount of $123,000.

-

Utilization seems to have a correlation with profitability for Commercial operators. Thirty-five percent of the operators that flew 250 hours or less per helicopter in a year are profitable, while 79 percent that fly more than 750 hours per helicopter are profitable.

-

Eighty-five percent of the Commercial operators said their revenues either remained the same or increased when compared to the prior year.

4

2006 Survey Results

5

2006 Questions 1, 2 & 4

Respondent Profile Type of Operator

Commercial 51%

Corporate/Private 37%

Size of Operator 8+ Helo 18% 1 Helo 45% Public Service 12% 4-7 Helo 14%

Location of Operator Outside U.S. 10%

U.S. - West 28%

U.S. - North East 14%

U.S. - South East 22%

U.S. Central 16% U.S. - South West 10%

6

2-3 Helo 23%

U.S. Canada Latin America Europe Africa Asia Australia

90% 1% 1% 4% 4% 06-001

Questions 1, 2, and 4

(Question 4 stated on page 9.)

1. Please describe your helicopter flight operation. __ Commercial/For Profit __ Corporate/Private __ Public Service 2. In what state and country are your headquarters? ________________________________________________________ Comments: The analysis on page 6 shows the results to the 2006 Survey. The analysis on this page illustrates the responses for the past 3 surveys beginning with the 2003 Survey.

Percent

Type of Operator – 60 50 40 30 20 10 0

Comm Corp/Priv Publ Serv 2003

2004

2005

Prior-Year Surveys

Percent

Size of Operator – 40 35 30 25 20 15 10 5 0

1 Helicopter 2 to 3 4 to 7 8 or more 2003

2004

2005

Prior-Year Surveys

Location of Operator –

Percent

80 60 40

U.S

20

Non U.S.

0 2003

2004

2005

Prior-Year Surveys

7

2006 Questions 1, 2 &4

Fleet Profile - By Type and Size of Operator Type of Operator Corporate/ Private 6%

Public Service 4% Commercial 90% U.S.

Non-U.S.

90%

96%

Corp/Priv

6%

4%

Public

4%

-%

U.S.

Non-U.S.

1 Helicopter

6%

2%

2-3

6%

11%

4-7

7%

23%

8+

81%

64%

Comm

Size of Operator 1 Helicopter 5% 2-3 Helicopters 7% 4-7 Helicopters 8%

8+ Helicopters 80%

8

06-002

Questions 1, 2, and 4 (Question 1 and 2 stated on page 7.) 4.

How many helicopters did you operate in 2005: 2005 Qty Pistons Light Single Turbines Medium/Heavy Singles Light/Medium Twins Heavy Twins Other: ________________________ TOTAL

Comments: For the charts and analysis on pages 8 and 9, each helicopter counts as one. This differs from the analysis on pages 6 and 7, where each respondent counted as one. Overall, 92 percent of the fleet is operated by U.S. operators, which is higher than the 78 percent in the 2004 Survey and 88 percent in the 2005 Survey. A further breakdown of U.S./Non-US. fleet is offered in the tables on page 8. Fleet Profile by Type of Operator 100 Percent

80 60

Comm

40

Corp/Priv

20

Publ Serv

0 2003

2004

2005

Prior-Year Surveys

Fleet Profile by Size of Operator –

Percent

80 60 1 Helicopter

40

2 to 3

20

4 to 7 8 or more

0 2003

2004

2005

Prior-Year Surveys

9

2006 Questions 1 & 4

Respondent Profile - By Fleet Size Commercial Operator Fleet Size in Sample 8+ Helicopters 33%

1 Helicopter 25%

Average 15.1

Largest 316

Corp/Priv

1.3

5

P/S

3.0

9

Comm

Corporate/Private Operator 4-7 Helicopters 4% 4-7 Helicopters 21%

1 Helicopter 79%

2-3 Helicopters 21% 2-3 Helicopters 17%

Public Service Operator 8+ Helicopters 6%

4-7 Helicopters 17%

1 Helicopter 22%

2-3 Helicopters 55% 10

06-003

Questions 1 and 4 (Question 1 stated on page 7 and Question 4 stated on page 9.) Comments: The 2006 Survey asked for the number of helicopters for the most recently-completed year, which in this case was 2005. Each pie chart groups all of the operators according to their type and fleet size. Each operator (respondent) is counted as one. The charts on this page summarize the responses to the previous three surveys. Commercial Operators –

Percent

40 30 1 Helicopter

20

2 to 3

10

4 to 7 8 or more

0 2003

2004

2005

Prior-Year Surveys

Percent

Corporate/Private Operators – 70 60 50 40 30 20 10 0

1 Helicopter 2 to 3 4 to 7 8 or more 2003

2004

2005

Prior-Year Surveys

Public Service Operators – 50 Percent

40 30

1 Helicopter

20

2 to 3

10

4 to 7 8 or more

0 2003

2004

2005

Prior-Year Surveys

11

2006 Question 4

Fleet - Category of Helicopter All Operators Heavy Twin 9%

Piston 10%

Total Number of Helicopters 1,388

Light - Medium Twins 35%

Light - Single Turbine 44%

Medium -Heavy Single 2%

By Type of Operator Commercial Corporate/Private Public Service

PST

LST

MHS

LMT

HT

9% 38% 2%

44% 36% 65%

1% -% 24%

36% 26% 9%

10% -% -%

PST

LST

MHS

LMT

HT

36% 27% 22% 6%

43% 44% 32% 45%

1% 3% 3% 2%

20% 23% 39% 36%

-% 3% 4% 11%

PST

LST

MHS

LMT

HT

11% 4%

46% 17%

2% 3%

32% 70%

9% 6%

By Size of Operator 1 Helicopter 2-3 4-7 8+

By Location U.S. Non-U.S.

12

06-004

Question 4 (Question 4 stated on page 9.)

Comments: The total number of helicopters (1,338) is five percent lower than the 2005 Survey.

Percent

All Operators – 60 50 40 30 20 10 0

Piston LST MHS LMT 2003

2004

2005

HT

Prior-Year Surveys

When comparing the results of the 2006 Survey to the 2005 Survey, the following was observed. Size of Operator – - The One-Helicopter operators more closely reflect the 2004 Survey. The Piston category increased from 31 to 36 percent. The Light-Single Turbines decreased from 53 to 43 percent, and the Light/Medium-Twins increased from 13 to 20 percent. - The Two-to-Three-Helicopter operators also more closely reflect the 2004 Survey. The Piston category decreased from 34 to 27 percent. The Light-Single Turbines increased from 29 to 44 percent. Light/Medium-Twins in essence remained unchanged. - The Four-to-Seven-Helicopter operators decreased in the Piston category from 27 to 22 percent. The Light-Single Turbines decreased from 39 to 32 percent. The Light/Medium-Twins increased from 31 to 39 percent. - Eight-or-More-Helicopter operators that operate Light/Medium-Twins increased from 31 to 36 percent while the Light-Single Turbines operators decreased from 56 to 45 percent. Heavy-Twins increased from three to 11 percent. Location of Operator – - U.S. operators that operate Light-Single Turbines decreased from 54 to 46 percent, while Light/Medium-Twins increased from 27 to 32 percent. HeavyTwins increased from two to nine percent. - Non-U.S. Light-Single Turbine operators decreased from 41 to 17 percent, while Light/Medium-Twins increased from 46 to 70 percent.

13

2006 Question 4, Part 2

Trend for Number of Helicopters Prior Year Compared to 2005 All Operators 80

72% 70 60 50 40 30

22% 20 10 0

6% Decreased

Remained the Same

Increased

By Type of Operator Decreased

Same

Increased

10% 2% -%

59% 88% 83%

31%

6% 6% 9% 4%

90% 72% 68% 29%

4% 22% 23% 67%

4% 18%

76% 44%

20% 38%

Commercial Corporate/Private Public Service

10% 17%



14

06-004A

Part 2 of Question 4 How does your number of helicopters in 2005 compare to the prior year? ____ Decreased

____ Remained the Same

___ Increased

Percent

All Operators – Prior-Year Surveys 80 70 60 50 40 30 20 10 0

Decrease Same Increase 2003

2004

2005

Prior-Year Surveys

Percent

Commercial Operators, By Size of Operation – 2006 Survey 100 90 80 70 60 50 40 30 20 10 0

1 Helicopter 2 to 3 4 to 7 8 or more Decrease

Same

Increase

2006 Survey

Percent

Commercial Operators, By Location of Operation – 2006 Survey 100 90 80 70 60 50 40 30 20 10 0

U.S Non U.S.

Decrease

Same 2006 Survey

15

Increase

2006 Question 5

Fleet Acquisition All Operators

Used 38%

New 31%

Both 31%

Operator by Type

Operator by Size New

Used

Both

1 Helicopter

44%

43%

13%

19%

2-3

22%

39%

39%

22%

4-7

18%

27%

55%

8+

22%

30%

48%

New

Used

Both

Commercial

16%

43%

41%

Corp / Private

52%

29%

Public Service

33%

45%

Location New

Used

Both

U.S.

31%

41%

28%

Non-U.S.

31%

13%

56%

16

06-017

Question 5 5. When you acquire helicopters, do you acquire? New ___

Used ___

Both ____

All Operators – 50 Percent

40 30

New

20

Both

10

Used

0 2003

2004

2005

Prior-Year Surveys

Comment: The chart below shows a further breakdown for Commercial operators, which represent the largest category of respondents.

Percent

Commercial Operators, Size of Operation – 2006 Survey

80 70 60 50 40 30 20 10 0

1 Helicopter 2 to 3 4 to 7 8 or more New

Both

Used

2006 Survey

Comment: A trend that has remained consistent throughout the surveys is the low percentage of Commercial operators that will purchase only new helicopters (16 percent as reflected in table on page 16). The low percentage is highlighted further when compared to the respective percentages for Corporate/Private (52 percent) and Public Service (33 percent) operators.

17

2006 Question 6

Flight Hours - Type of Operator Flight Hours HT 9%

PST 8%

All PST LST MHS LMT HT Oth

LMT 31% LST 51%

= = = = = =

Piston Light-Single Turbine Medium/Heavy Single Light/Medium Twin Heavy Twin Other

697,659 Total Hours

Location of Operator

MHS 1% HT 9%

PST 8%

U.S.

Non-U.S.

PST LST MHS LMT HT

9% 54% 1% 27% 9%

3% 13% 1% 74% 9%

Total Flt. Hrs.

640,445

57,214

Commercial

LMT 31%

LST 51%

659,588 Total Hours MHS 1% PST 26%

Corporate/Private

LST 39%

LMT 9% MHS 7%

Public Service

LST 84%

16,256 Total Hours

21,815 Total Hours

18

06-005

LMT 35%

Question 6 (Question 6 stated on page 21.)

Comments: The pie charts and table on page 18 show flight hours by type and location of operator. The charts on page 20 show flight hours by size of operator.

Percent

All Operators – Prior-Year Surveys 60 50 40 30 20 10 0


2004

2005

HT

Prior-Year Surveys

Location of Operator – Prior-year surveys displayed flight-hour information by location in a tabular format. The following charts display the same information for prior years in a format that should make comparisons easier.

Percent

U.S. Operators – Prior-Year Surveys 70 60 50 40 30 20 10 0


2004

2005

HT

Prior-Year Surveys

Percent

Non-U.S. Operators – Prior-Year Surveys 60 50 40 30 20 10 0


2004

2005

Prior-Year Surveys

19

HT

2006 Question 6

Flight Hours - Size of Operator PST LST MHS LMT HT Oth

2005 Total Flight Hours 1-Helo 2-3 4-7 8+

14,976 35,246 47,553 599,884

= = = = = =

Piston Light-Single Turbine Medium/Heavy Single Light/Medium Twin Heavy Twin Other

2-3 Helicopters

1 Helicopter

HT 3% LMT 25%

PST 25%

PST 18%

LMT 25%

MHS 3%

LST 47% LST 54%

8+ Helicopters

4-7 Helicopters HT 3%

PST 11%

HT 10%

LMT 50%

PST 7%

LMT 29% LST 53% LST 34% MHS 1%

MHS 2%

20

06-006

Question 6 (continued) 6.

How many helicopter hours did your operation fly in 2005: 2005 Flt Hrs Pistons Light Single Turbines Medium/Heavy Singles Light/Medium Twins Heavy Twins Other: TOTAL

Comments: The pie charts and table on page 18 show flight hours by type and location of operator. The pie charts on page 20 show flight hours by size of operator. The chart shown below displays the information from the 2006 Survey for operators by category of helicopter and size of operation. Flight Hours by Category of Helicopter and Size of Operator – 2005 Survey

70 60 Percent

50 1 Helicopter 2 to 3 4 to 7 8 or more

40 30 20 10 0 PST

LST

MHS

LMT

2005 Survey

21

HT


Trend for Number of Flight Hours Prior Year Compared to 2005 All Operators 50%

44% 40%

37%

30%

20%

19%

10%

0%

Decreased

Remained the Same

Increased


Same

Increased

15% 19% 33%

25% 55% 33%

60% 26% 34%

20% 29% 18% 4%

54% 23% 36% 11%

26% 48% 46% 85%

17% 31%

41% 6%

42% 63%




22

06-006B

Part 2 of Question 6 How does the number of flight hours in 2005 compare to the prior year? ____ Decreased


___ Increased

Percent



2004

2005

Prior-Year Surveys

Commercial Operators, By Size of Operation – 2006 Survey 60

Percent

50 40 1 Helicopter

30

2 to 3

20

4 to 7

10

8 or more

0 Decrease

Same

Increase

2006 Survey

Percent

Commercial Operators, By Location of Operation – 2006 Survey 70 60 50 40 30 20 10 0

U.S Non U.S.

Decrease

Same 2006 Survey

23

Increase

2006 Question 4 & 6

Flight Hours per Helicopter All Operators

Type of Operator

600

600

576

Hrs / Helicopter

521 500

500

400

400

300

300

200

200

100

100

0

0

404

214

Size of Operator

Comm.

Corp/Priv

Public Service


600

600

562

561 518

Hrs / Helicopter

500

500 428 396

400

400

300

300 214

200

200

100

100

0

1 Helo

2-3

4-7

0

8+

24

U.S.

Non-U.S.

06-006A

Questions 4 and 6 (Question 4 stated on page 9 and Question 6 on page 21.) All Operators – Prior-Year Surveys

Flt Hrs per Hel.

600

573 548

550

499

500 450 FH/Helicopter

400 350 300 2003

2004

2005

Prior-Year Surveys

Type of Operator – Prior-Year Surveys Flt Hrs per Hel.

700 600 500

Comm

400

Corp/Priv

300

Publ Serv

200 2003

2004

2005

Prior-Year Surveys

Size of Operator – Prior-Year Surveys Flt Hrs per Hel.

650 550 1 Helicopter

450

2 to 3

350

4 to 7 8 or more

250 2003

2004

2005

Prior-Year Surveys

Flt Hrs per Hel.

Location of Operator - Prior-Year Surveys 600 550 500 450 400 350

U.S Non U.S. 2003

2004

2005

Prior-Year Surveys

25

2006 Question 4 & 6

Flight Hours per Helicopter - Type of Operator PST LST MHS LMT HT

Commercial

Hrs / Helicopter

800 700 600 500

= = = = =

Piston Light-Single Turbine Medium/Heavy Single Light/Medium Twin Heavy Twin

633 576 499

469

512

364

400 300 200 100 0

Pis

LST

MHS

LMT

HT

ALL

Corporate/Private

Hrs / Helicopter

350

318

300 250 200 150

214

209 147

100 50 0

Pis

LST

MHS

LMT

HT

ALL

Public Service

Hrs / Helicopter

600

522

500

404

394

400 300 200

119

100 0

Pis

LST

MHS

LMT

26

HT

ALL 06-006C

Questions 4 and 6 (continued)

Flt Hrs per Hel.

All Operators – 2006 Survey 700 600 500 400 300 200 100 0

2006 Survey PST

LST

MHS

LMT

HT

Helicopter Category

Flt Hrs per Hel.

Location of Operator – 2006 Survey 1000 800 600 400 200 0

U.S. Non-U.S. PST

LST

MHS

LMT

HT

Helicopter Category

Flt Hrs per Hel.

Commercial Operators – Prior-Year Surveys 1000 PST

800

LST

600

MHS

400

LMT

200

HT 2003

2004

2005

Helicopter Category

Flt Hrs per Hel.

Corporate/Private Operators – Prior-Year Surveys 600 PST 400

LST MHS

200

LMT

0 2003

2004

2005

HT

Helicopter Category

Public Service – When compared to the 2005 Survey, Light/Single-Turbines increased from 367 to 522 flight hours per helicopter, while Light/Medium-Twins increased from 362 to 394.

27

2006 Question 4 & 6

Flight Hours per Helicopter - Size of Operator 1 Helicopter

2-3 Helicopters

300

500

486

272 250

439

236

Hrs / Helicopter

214 200

300 150

149

267

200 100 100

50 0

Pis

LST

MHS

-

LMT

HT

0

ALL

4-7 Helicopters 600

Pis

LST

MHS

LMT

HT

ALL

8+ Helicopters 800

568

700

500

Hrs / Helicopter

396

400

447

663

652

600

428

562 524

400

500

300

300

459

400

216

284

300

200

200 100 0

100

Pis

LST

MHS

LMT

HT

0

ALL

28

Pis

LST

MHS

LMT

HT

ALL

06-006D

Questions 4 and 6 (continued) Comments: The charts below do not reflect prior-year information. Rather they show a breakdown of flight hours per helicopter for Commercial operators by size of operation for the 2006 Survey.

Flt Hrs per Hel.

Commercial Operators by Size of Operator – 2006 Survey 500 400 300 200 100 0

1 Helicopter PST

LST

MHS

LMT

HT

All

Helicopter Category

Flt Hrs per Hel.


2-3 PST

LST

MHS

LMT

HT

All

Helicopter Category

Commercial Operators by Size of Operator – 2006 Survey Flt Hrs per Hel.

600 500 400 4-7

300 200 PST

LST

MHS

LMT

HT

All

Helicopter Category

Flt Hrs per Hel.


8+ PST

LST

MHS

LMT

Helicopter Category

29

HT

All


Annual Utilization per Helicopter All Operators 40%

40

30%

% of Operators

30

20

14% 10

0

7%

0200 Hrs

201 400 Hrs

401 600 Hrs

601 800 Hrs

3%

3%

3%

801 1000 Hrs

1001 1200 Hrs

1201 +

Type and Size of Operators

0200 Hrs

201 400 Hrs

401 600 Hrs

601 800 Hrs

801 1000 Hrs

1001 1200 Hrs

1201 + Hrs

Commercial

24%

33%

19%

10%

3%

5%

6%

Corp/Private

62%

27%

7%

4%

-%

-%

-%

Publ Service

38%

22%

17%

6%

17%

-%

-%

All Operators

40%

30%

14%

7%

3%

3%

3%

1 Helicopter

61%

29%

4%

2%

2%

-%

2%

2-3

28%

33%

20%

8%

8%

-%

3%

4-7

27%

36%

18%

9%

5%

5%

-%

8+

7%

22%

30%

19%

-%

11%

11%

30

06-008

Questions 4 and 6 (Question 4 stated on page 9 and Question 6 on page 21)

All Operators – Prior-Year Surveys 50

Percent

40 30 2003 20

2004

10

2005

0 0-200

201-400

401-600

601-800 801-1000

> 1000

Flight Hours

Location of Operator – 2006 Survey

U.S. Non-U.S.

0-200 42% 19%

Flight Hours per Helicopter 201-400 401-600 601-800 801-1000 29% 13% 7% 3% 38% 25% 6% 6%

1001-1200 2% 6%

1201 + 4% -%

1001-1200 -% 3% 2%

1201 + -% 6% -%

Category of Helicopter – 2006 Survey

Piston LST LMT

0-200 55% 39% 25%

Flight Hours per Helicopter 201-400 401-600 601-800 801-1000 31% 10% 4% -% 24% 15% 8% 5% 33% 25% 8% 7%

Medium/Heavy Singles and Heavy Twins did not have enough observations to show by category of helicopter.

31

2006 Questions 7

Employee Categories - Relationships Maintenance Technicians per Pilot 1.2 1.0

All

By Type

By Size

1.17

By Location 1.10

.99 .87

.85

0.8

.75

0.6

.83

.77 .69 .49

0.4 0.2 0.0

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

Admin + Support Personnel per Pilot 1.5

All

By Type

By Size

By Location 1.25

1.2 .98

0.9

.92

.88 .79

.71

0.6

.75 .68 .59

.52

0.3 0.0

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

Admin + Support Personnel per Maintenance Technician 1.5

All

By Type

By Size

By Location

1.27

1.2

1.08

1.13

1.05

0.9

1.22

1.19

1.02 .83

.78 .60

0.6 0.3 0.0

All

Comm

Corp/Priv

Publ Serv

(1)

32

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

06-106

Question 7 7. How many full-time equivalent employees (pilots, maintenance personnel, support, administration, etc.) did you have for your helicopter flight operations in 2005: Number in 2005 Pilots Maintenance Personnel Administrative and Support (Overhead Personnel) Other: (related to helicopter operations) ___________

Comments: This question remained consistent with prior-year surveys, however the analysis changed beginning with the 2004 Survey. Feedback indicated that showing the average number of employees per operator was not very helpful information. As a result, the Committee analyzed the data from a different perspective. The new perspective reveals ratios when comparing different categories of employees. For example in the first chart, the overall ratio of maintenance technicians to each pilot is .87. The second chart shows that overall for every pilot there are .88 administrative and support personnel. The third chart shows that overall there are 1.08 administrative and support personnel for each maintenance technician. If you use this information, please keep in mind that the survey does not reveal the level of maintenance a technician performs for each operator. In one organization, technicians may perform line maintenance only, while in another they may also perform heavy maintenance. However, the ratio should provide a general benchmark when making these comparisons. Summary of Other Comments: Type of Employee Truck Drivers Sales, Dispatch

Qty 5 70

Type of Employee Photographers

Qty 10

Three operators reported a description and quantity of other employees. Those are reflected in the above table. Twenty-three additional operators identified that they had other types of employees but did not offer a description. Those operators are not included in the report.

33

2006 Questions 7 and 4

Employees per Light-Single Turbine Pilots per Light-Single Turbine 2.0

All

By Type

By Size

By Location

1.76 1.56

1.5

1.31

1.38

1.37 1.22

1.21

1.32

1.05

1.0 0.5 -

0.0

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

Maintenance Technicians per Light-Single Turbine 1.2

All

By Type

By Size

1.04

1.0

By Location

1.00

.94

.91

1.18

.91

0.8

.69

.64

0.6 0.4

.33

0.2 -

0.0

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

Admin + Support Personnel per Light-Single Turbine 2.0

1.5

All

By Type

By Size

By Location 1.87

1.82 1.46

1.45

1.40 1.20

1.0

.75

0.5

.33 -

0.0

All

Comm

Corp/Priv

-

Publ Serv

(1)

34

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

06-107

Question 7 (continued) Comments: The charts on page 34 show the number of employees per light-single turbine helicopter for each category of employee. The charts include the operators that operate light-single turbines only. For example, the first chart on page 34 shows that, overall, operators that operate only light-single turbine helicopters have 1.31 pilots per helicopter. The second chart reveals .91 maintenance technicians per helicopter and the third chart shows 1.46 administrative and support personnel per helicopter. The tables below show the number of employees per light-single turbine helicopter for each category of employee. Whereas the information on page 34 shows the average value for the respective categories, the tables on this page reflect the minimum, maximum, and median for the same categories. There was not enough information to display the numbers for Non-U.S. operators.

Employees per Light-Single Turbine Helicopter Pilots –2006 Survey Type of Operator Min Max Median

All .33 2.7 1

Comm .67 2.5 1.3

Corp 1.0 2.0 1.0

Publ .33 2.0 1.50

Size of Operator 1 Helo 1 2 1

2-3 .33 2.7 1.5

4-7 -------

8+ .80 1.67 1.50

U.S. .33 2.7 1

8+ .37 3.2 .1.0

U.S. .33 3.2 1.0

8+ .07 7.3 1.10

U.S. .07 7.3 1.0

Maintenance Technicians – 2006 Survey Type of Operator Min Max Median

All .33 3.2 1.0

Comm .33 3.2 1.0

Corp 0.5 1.0 1.0

Publ -------

Size of Operator 1 Helo 1.0 2.0 1.0

2-3 .33 1.5 .67

4-7 -------

Administrative and Support Personnel – 2006 Survey Type of Operator Min Max Median

All .07 7.3 1.0

Comm .07 7.3 1.0

Corp ----

Publ .33 2.0 .33

Size of Operator 1 Helo 1.0 2.0 1.0

35

2-3 .33 6.0 0.5

4-7 ----


Trend for Number of Employees Prior Year Compared to 2005 All Operators 80%

72% 70% 60% 50% 40% 30%

25%

20% 10% 0%

3% Decreased

Remained the Same

Increased


Same

Increased

5% -% 6%

56% 91% 76%

39%

-% 3% 10% 7%

90% 75% 62% 67%

10% 22% 28% 26%

2% 13%

73% 62%

25% 25%


9% 18%



36

06-011

Part 2 of Question 7 How does your number of employees in 2005 compare to the prior year? (Please check one.) ____ Decreased


___ Increased

Percent



2004

2005

Prior-Year Surveys

Percent

Commercial Operators, By Size of Operation – 2006 Survey 100 90 80 70 60 50 40 30 20 10 0

1 Helicopter 2 to 3 4 to 7 8 or more Decrease

Same

Increase

2006 Survey

Percent

Commercial Operators, By Location of Operation – 2006 Survey 70 60 50 40 30 20 10 0

U.S Non U.S.

Decrease

Same 2006 Survey

37

Increase

2006 Questions 4, 6, & 7

Productivity - Operations Total Pilots per Helicopter - All Operators 3.00

By Type

Comm

By Size

2.25

1.99 1.65

1.63

1.58

1.57

1.65

1.79

1.68

1.50

0.75

0.00

U.S. All Comm Corp/ Publ Priv Serv

1

2-3

4-7

1 Helicopter

1.55

2 -3

1.36

4-7

1.83

8+

1.72

1.58

Non U.S.

2.20

8+

Flight Hours per Pilot - All Operators 500 400 300

341 300

300

270 176

200

215 162

100 0

Comm

454


1

2-3

4-7

1 Helicopter

197

2 -3

328

4-7

339

8+

465

278

Non U.S.

206

8+

Flight Hours per Helicopter - All Operators 700

Comm

627

600 500 400

459 403

394

393

358

300 200 100

201

217


1

2-3

4-7

1 Helicopter

314

2 -3

385

4-7

416

8+

648

350

Non U.S.

425

8+

38

06-032

Questions 4, 6 and 7 (Question 4 stated on page 9, Question 6 on page 21, and Question 7 on page 33.)

Comments: For each chart on page 38, the analysis included only those operators that answered both questions required to make the chart. For example, Pilots per Helicopter, an operator must have answered question 7 about employees and question 4 about helicopters. Due to the wide range of employees reported in the Other category by each operator, the results displayed in the chart were difficult to compare when Other was included. As a result, the Committee chose to analyze by pilots per helicopter, a measure that should prove to be more meaningful because most operators have pilots.

Maintenance Technicians per Helicopter – 2006 Survey The number of maintenance technicians per helicopter for all operators was 1.52. The table shows a further breakdown for maintenance technicians. Technicians per Helicopter By Size

By Type

By Location

Comm.

Corp./Priv.

Publ. Serv.

1

2-3

4-7

8+

U.S.

Non-U.S.

1.73

1.30

.84

1.25

1.24

1.58

2.02

1.32

2.68

Flt Hrs per Hel.

Flight Hours per Helicopter By Type of Operator – Prior-Year Surveys 650 600 550 500 450 400 350 300

Comm Corp/Priv Publ Serv 2003

2004

2005

Prior-Year Surveys

39

2006 Questions 4, 6, 7, & 14

Productivity - Revenue Revenue per Helicopter (x000) $978

1000

(x000) Non-U.S.

2005

All

U.S.

1 Helo.

445

445

-

700

2-3

484

475

-

600

4-7

808

640

1,425

500

8+

1,210

1,280

985

900 800

$774 $733

400 300 200 100 0

All

U.S. Only

Revenue per Flight Hour 2000

$1,781

Non-U.S.

$1,944

$1,752

2005 1 Helo.

1500

1000

All

U.S.

Non-U.S.

837

839

-

2-3

2,452

2,453

-

4-7

1,905

1,749

2,584

8+

2,093

2,301

1,385

2005

All

U.S.

(x000) Non-U.S.

1 Helo.

216

216

-

2-3

392

359

-

4-7

442

437

460

8+

720

834

379

500

0

All

U.S. Only

Non-U.S.

Revenue per Pilot (x000) 500

$462

$467

$437

400 300 200 100 0

All

U.S. Only

Non-U.S.

40

06-012

Questions 4, 6, 7, and 14 (Question 4 stated on page 9, Question 6 on page 21, and Question 7 on page 33.)

14.

What were your total helicopter flight operation’s revenues (in US Dollars) for: 2004 ___________

Comments: By combining the responses from these questions, it is possible to examine three measures of financial productivity. The analysis includes only the operators that answered all four questions.

Rev. per Hel. (x000)

Revenue per Helicopter – Prior-Year Surveys 1100 1000 900 800 700 600 500 400 300 200

All 1 2-3 4-7 8+ 2003

2004

2005

U.S. Non-U.S.

Prior-Year Surveys

Rev. per Flt. Hr.

Revenue per Flight Hour – Prior-Year Surveys 2200 2000 1800 1600 1400 1200 1000 800

All 1 2-3 4-7 8+ U.S. 2003

2004

2005

Non-U.S.

Prior-Year Surveys

Rev. per Pilot

Revenue per Pilot – 2005 Survey 700 600 500 400 300 200 100

1 2-3 4-7 8+ All

U.S. 2005 Survey

41

Non-U.S.

2006 Question 8

Amount Budgeted for Training - Pilots <$1,000 12% >$5,000 47%

All Operators $1,000-1,999 9%

$2,000-2,999 17%

$4,000-4,999 5%

$3,000-3,999 10%

<$1,000

$1,0001,999

$2,0002,999

$3,0003,999

$4,0004,999

>$5,000

Comm Corp/Priv Publ Serv 1 Helicopter 2-3 4-7 8+

9% 14% 20% 18% 12% 6% -%

8% 14% -% 12% 3% 6% 13%

24% 10% 7% 22% 12% 17% 10%

12% 7% 13% 10% 9% 22% -%

8% 4% -% 5% 3% 6% 10%

39% 51% 60% 33% 61% 43% 67%

U.S. Non - U.S.

13% 7%

10% -%

17% 14%

10% 7%

6% -%

44% 72%

42

Type of Operator

Size of Operator

Location

06-013

Question 8 8. On average, what amount did you spend per person in 2005 for training: (include such costs as travel, lodging, and course training if out-of-house and on-site instructor and helicopter costs if in-house training)

$______ Pilot $______ Maintenance

$_______ Management/ Financial $_______Other ______________

Comments: Operators spend on average just over $6,900 per pilot, which is the same as the average in the 2005 Survey. The 2004 Survey showed an average of $6,500. The median for the 2006 Survey was $4,000, again, the same as the 2005 Survey. The mode remained the same as the 2003, 2004, and 2005 surveys at $5,000.

Pilot Training for All Operators – Prior-Year Surveys 60 Percent

50 40 30

2003

20

2004

10

2005

0 <1.0

1.0-1.9

2.0-2.9

3.0-3.9

Dollars (x000)

43

4.0-4.9

>5.0

2006 Question 8

Amount Budgeted for Training - Maintenance <$1,000 13%

All Operators

>$5,000 35%

$1,000-1,999 23%

$4,0004,999 6%

$2,000-2,999 14%

$3,0003,999 9%

<$1,000

$1,0001,999

Comm Corp/Priv Publ Serv

17% 10%

26% 19%

1 Helicopter 2-3 4-7 8+

13% 6% 17% 16%

35% 6% 28% 21%

U.S. Non - U.S.

12%

25%

$2,0002,999

$3,0003,999

$4,0004,999

17% 10% 4% -% 10% 10% Insufficient Number of Responses 4% 17% 22% 16%

9% 6% 11% 5%

>$5,000 26% 51%

4% 6% 11% 5%

35% 59% 11% 37%

12% 10% 7% Insufficient Number of Responses

34%

44

Type of Operator

Size of Operator

Location

06-013A

Question 8 - Amount Budgeted for Training – Maintenance (continued) Comments: Operators spend on average $5,400, which is an increase when compared to the 2005 Survey average of $4,275. The 2004 Survey showed an average of $4,200 per technician. The median for the 2006 Survey was $2,600, which increased from $2,000 in the 2005 Survey. The mode of $5,000 was a significant increase from the 2005 Survey of $1,000 and $3,000 in the 2004 Survey.

Percent

Maintenance Technician Training for All Operators – Prior-Year Surveys

35 30 25 20 15 10 5 0

2003 2004 2005 <1.0

1.0-1.9

2.0-2.9

3.0-3.9

Dollars (x000)

45

4.0-4.9

>5.0

2006 Question 8

Amount Budgeted for Training Management/Financial All Operators

<$1,000 21%

>$5,000 24%

$4,0004,999 3% $3,0003,999 8%

$1,000-1,999 26% $2,0002,999 18%


<$1,000

$1,0001,999

20%

28%

$2,0002,999

$3,0003,999

$4,0004,999

20% 8% -% Insufficient Number of Responses

>$5,000 24% Type of Operator

Insufficient Number of Responses

All Operators 1 Helicopter 2-3 4-7 8+ U.S. Non - U.S.

Size of Operator

Insufficient Number of Responses

25%

23%

23% 3% 3% Insufficient Number of Responses

46

23%

Location

06-013B

Question 8 - Amount Budgeted for Training – Management/Financial (continued) Comments: Operators spend on average just over $3,900, which is less than the $4,300 in the 2005 Survey. The 2004 Survey showed an average of $2,550. The 2003 Survey showed an average of $3,500 per person. The median for the 2006 Survey was $2,000. The mode was $1,000.

Management/Financial Personnel Training for All Operators – Prior-Year Surveys 50 Percent

40 30

2003

20

2004

10

2005

0 <1.0

1.0-1.9

2.0-2.9

3.0-3.9

4.0-4.9

>5.0

Dollars (x000)

Summary of Other Personnel - The following table summarizes the responses to the portion of Question 8 that asked respondents to identify the other personnel that received training. Responses that did not include a description were not included in the table.

Amount $50 500 500 3,000 5,000 10,000 18,000

Other Personnel Line Service Fuel Support, Dispatch Safety Cabin Crew Training Safety Support Personnel Flight Nurse

Amount $100 500 2,000 4,000 7,500 11,500

47

Other Personnel Flight Nurse Medical Admin Fuel, Insurance EMS Flight Staff

2006 Question 9

Costs of Operation All Operators

Fuel 15%

Personnel Exp 19%

Training 4% Other 2% Maintenance 25%

Lease Payment 5% Gen & Admin 5% Interest 3% Depreciation 4%

Insurance 18%

Maintenance

Insurance

Fuel

Interest

Depreciation

Personnel Exp

Training

G&A

Other

Lease Payments

Operators by Type and Size


22% 27% 30%

15% 27% 11%

13% 19% 12%

4% 2% -%

5% 3% 9%

6% 3% 1%

23% 11% 27%

3% 4% 5%

7% 3% 5%

2% 1% -%

Type of Operator


26% 25% 23% 19%

26% 15% 13% 10%

19% 11% 11% 12%

2% 3% 3% 2%

3% 5% 6% 7%

3% 6% 5% 7%

12% 24% 26% 27%

4% 5% 4% 3%

4% 5% 8% 9%

1% 1% 1% 4%

Size of Operator

U.S. Non - U.S.

25% 23%

19% 10%

15% 10%

3% 3%

4% 10%

4% 8%

19% 22%

4% 4%

5% 8%

2% 2%

Location

48

06-018

Question 9 9. For the following categories, please identify the estimated percentage of expenses related to your 2005 total expenses and the two areas that concern you the most. (If you have another major category of expense, please identify it. Total should equal 100%.) % of 2005 Most Concern Expenses (Check Two Areas) % % % % % % % % % % 100%

Type of Cost Maintenance Hull & Liability Insurance Fuel Interest Lease Payments Depreciation Personnel Expenses (Salaries,benefits,etc.) Training General & Administration Other Major Category:____________

Percent

All Operators – Prior-Year Surveys 30 25 20 15 10 5 0

2003 2004 2005 Fuel

Maint

Ins

Person

Depr

Other

Cost Category Other includes Training, Lease Payment, Interest, G&A, and Other

Summary of Other Major Category: Respondents that did not provide a description of Other Expense are not included in the table. % 4 20 10 15 6 3

Other Expense Advertising Rent Compliance Income Taxes

Fed Excise Tax Hangar

% 5 11 2 6 3

Other Expense Fees & Landing Manufacturing Hangar Taxes Supplies

49

% 3 12 5 10 21

Other Expense Hangar/Office Rent Travel Space Lease Operational Expenses

2006 Question 9 Commercial

Operating Cost Concerns

Corp./Priv

By Type of Operators

Public Serv.

50

44

Percent

40 30

30

29

25

33

20

20

9

7

10 0

43

41

3

2

Maintenance

Insurance

Fuel

3

Personnel Exp

By Size of Operators

4

-

2

Training

3

2

Lease Pmts, G&A, Other

1 Helo

4-7 Helo

2-3 Helo

8+ Helo

50 42

Percent

40

36

30 20

31 24

20

35

34 34

31

25 19

18 14

10

10 0

Maintenance

Insurance

Fuel

Personel Exp

By Location of Operators

Percent

30 25

-

Training

5

3

Lease Pmts, G&A, Other

Non-U.S.

31 27

25 19

19

20 15

19

12

10

6

4

5 0

8

3

-

U.S.

34

35

2

3

2

1

2

Maintenance

Insurance

Fuel

Personel Exp

50

Training

2

Lease Pmts, G&S, Other 06-031

Question 9 (continued) - Areas of Concern Overall, fuel is the top concern for all operators, which replaces insurance as the top concern.

Percent

All Operators from 2006 Survey- Operating Cost Concerns 40 35 30 25 20 15 10 5 0 Fuel

Maint

Ins

Person

Training

Other

Cost Category Other includes Depr., Lease Payment, Interest, G&A, and Other

Percent

Type of Operator – 2005 Survey 50 40 30 20 10 0


Fuel

Maint

Ins

Person

Training

Other


Percent

Size of Operator – 2005 Survey 50 40 30 20 10 0

1 2-2 4-7

Fuel

Maint

Ins

Person

Training

8+

Other


Percent

Location of Operator – 2005 Survey 50 40 30 20 10 0

U.S. Non-U.S.

Fuel

Maint

Ins

Person

Training


51

Other

2006 Question 10

Types of Operation - Sources of Revenue Industrial Support 17%

All Operators Personnel Transport 35%

EMS/Safety 24%

Information Gathering 6%

Other 11% Training 7%

Operators by . . . All

Type Personnel Transport

Comm. Corp.

Publ.

Size 1 Helo

2-3

4-7

8+

Location Non U.S. U.S.

Charter/FAR 135 Corporate/FAR 91 Tour Operators

8% 4% 10%

6% 63% -%

-% -% -%

6% 24% 5%

2% 48% 3%

11% 8% 4%

6% 6% 1%

10% 2% 15%

3% 26% 6%

22% 12% 2%

Industrial Support Agriculture Logging/Lumber Utility Support Oil & Gas Support Construction

12% 1% 6% 8% -%

-% -% 2% 2% 2%

-% -% 2% -% -%

6% 1% 4% 5% 1%

3% -% 3% 2% 2%

14% 1% 6% -% -%

4% -% 7% 10% -%

6% 3% 5% 15% 1%

7%

-%

-% 5% 3% 1%

3% -% 23% -%

EMS/Safety Fire Fighting 7% Public Service/Safety 3% EMS 14% Information Gathering

-% 1% 2%

8% 50% 18%

5% 9% 10%

2% 3% 5%

6% 12% 14%

11% 14% 19%

6% 5% 13%

5% 8% 11%

3% 5% 9%

4% 4% 14%

-% -% 22%

6% 7% 11%

10% 5% 12%

2% 8% 14%

2% 16% 4%

5% 6% 8%

7% 7% 11%

1% 6% 14%

ENG/Traffic/Photo Training Other/Gov't Contracts

9% 11% 7%

52

06-019

Question 10 10. From which category(ies) did you receive your annual helicopter revenues for flight operations in 2005? If you are public service or a corporate/private operator, which category(ies) make up your flight time? Agriculture.......................................................…...... Logging/Lumber....................................................... Utility Support/Patrol/Construction.......................... Fire Fighting............................................................. Public Service/Safety............................................... Oil & Gas (Off & On Shore)..................................… News Gathering/Traffic Watch/Photography......… Emergency Medical Service...............................…. Construction........................................................…. Flight Training (For Hire)......................................... Corporate Charter (For Hire)................................... Corporate 91 (Not for Hire).................................…. Government Contracting (Exclude Fire Fighting).. Tour Operations........................................................ Other: (Please describe)_____________________ __________________________________________ Total

_____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% 100%

Comments: This question asked operators to assign percentages to their flight activity. By assigning percentages, the size of the operator becomes immaterial. For example, because the responses were given in percentages, a one-helicopter operator has as much influence as an eight-or-more-helicopter operator. However, the analyses on pages 54 and 56 weight the operators according to their size by considering flight hours and revenues, respectively. All Operators – Prior-Year Surveys 35 30

Percent

25 20

2003

15

2004

10

2005

5 0 Pers Supp

Ind Supp

EMS/Safe

Info Gath

Training

Other

Type of Mission

Summary of Other Revenue Sources – Page 55 contains a summary of the respondents other revenue sources.

53


Types of Operation - Flight Hours Other/Gov't Contracts 4%

Personnel Transport 15%

All Operators

Industrial Support 33% Training 7% Information Gathering 7%

EMS/Safety 34%

Operators by . . . All

Type Personnel Transport Charter/FAR 135 Corporate/FAR 91 Tour Operators Sub Total

Size

Location

4% 1% 10% 15%

1 Helo 2% 40% 3% 45%

2-3 6% 6% 10% 22%

4-7 3% 3% -% 6%

8+ 3% -% 12% 15%

U.S. Non-U.S. 2% 17% 2% 1% 11% 1% 15% 19%

-% -% 4% -% -% 4%

1% 3% 3% 26% -% 33%

3% -% 3% 1% 1% 8%

8% 1% 6% -% -% 15%

1% -% 4% 17% -% 22%

1% 3% 3% 29% -% 36%

1% 3% 3% 24% -% 31%

-% 1% -% 47% 1% 49%

-% -% 9% 9%

6% 68% 10% 84%

3% 5% 26% 34%

2% 3% 9% 14%

4% 20% 18% 42%

15% 17% 25% 57%

2% 3% 27% 32%

3% 5% 28% 36%

2% 5% 11% 18%

7%

4%

-%

7%

19%

2%

2%

7%

7%

-%

7%

7%

1%

7%

3%

6%

10%

7%

7%

1%

3%

14%

11%

4%

11%

13%

3%

3%

4%

13%

Comm. 4% -% 11% 15%

Corp. 9% 55% -% 64%

Publ. -% -% -% -%

2% 3% 3% 27% -% 35%

-% -% 1% -% 1% 2%

3% 3% 27% 33%

Industrial Support Agriculture Logging/Lumber Utility Support Oil & Gas Support Construction Sub Total

EMS/Safety Fire Fighting Public Service/Safety EMS Sub Total

Information Gathering Eng/Traffic/Photo

Training Other/Gov't Contracts

54

06-020

Questions 6 and 10 (Question 6 stated on page 21 and Question 10 on page 53.) Comments: This analysis weighs the percentages given in Question 10 with the flight hours given in Question 6. This analysis differs from the chart and table on page 56, which weights the percentages given in Question 10 with the revenue amounts from Question 14. All Operators – Prior-Year Surveys 60

Percent

50 40 30

2003

20

2004

10

2005

0 Pers Supp

Ind Supp

EMS/Safe

Info Gath

Training

Other

Type of Mission

Summary of Other Revenue Sources – The following table summarizes the responses to the portion of Question 10 that asked respondents to identify their other sources of revenue. Percent 5 1 100 65 100 5 100 3 33 50 15 1 20 90 81

Other Revenue Sources

Percent

Other Revenue Sources

100 20 100 100 1 5 10 70 100 100 100 31 6 56

Personal/Travel Survey, Photo Mosquito Control Mosquito Control Maintenance Other Instruction Scenic Rides Fun Business/Personal Laser Scan/Mapping Fun In-House Training/Admin Flts 135 On-Demand Charter Political parties, film shooting, joy rides

Personal Survey, Charter Drug Eradication Environmental Research Commute to Work

Charter Supplemental Job-Site Transportation Personal Disaster Relief Homeland Security Training/Recreation Maintenance Check Flights Lease Mining Maintenance, Experimental & Completion

55

Revenues - Sources


All Commercial Operators

Personnel Transport 5% Other/Gov't Contracts 3% Training 1%

Industrial Support 50%

Information Gathering 1%

EMS/Safety 40%

Commercial Operators by Location All Oper.

U.S. Operators

Non-U.S. Operators

Personnel Transport Charter/FAR 135

1%

1%

8%

Corporate/FAR 91

-%

-%

-%

Tour Operators

4%

4%

-%

Sub Total

5%

5%

8%

Agriculture

1%

1%

-%

Logging/Lumber

-%

-%

-%

Utility Support

5%

5%

-%

43%

44%

61%

-%

-%

1%

49%

50%

62%

Fire Fighting

3%

3%

2%

Public Service/Safety

6%

6%

1%

EMS

32%

31%

16%

Sub Total

41%

40%

19%

2%

1%

-%

1%

1%

-%

2%

3%

11%

Industrial Support

Oil & Gas Support Construction Sub Total

EMS/Safety

Information Gathering ENG/Traffic/Photo

Training Other/Gov't Contracts

56

06-021

Questions 10 and 14 (Question 10 stated on page 53 and Question 14 on page 41.) Comments: Whereas the analysis on page 52 did not consider the size of the operators, this analysis does by factoring in revenues. Because this question incorporates revenue, only commercial operators are reflected in the results.

All Commercial Operators – Prior-Year Surveys 80 70

Percent

60 50 40

2003

30

2004

20

2005

10 0 Pers Supp

Ind Supp

EMS/Safe

Info Gath

Type of Mission

57

Training

Other

2006 Question 11

Quarterly Distribution of Flight Hours

20

20

15

15

10

10

5

5

0

0 2ND

3RD

4TH

2ND

Quarter

20

22.6%

25.0%

4TH

U.S.

28.9%

25.8%

Non-U.S.

22.6%

27.9% 23.7%

25

21.6%

30 21.9%

30.2% 28.5% 29.8% 27.4%

27.1% 26.0% 31.6% 27.2%


24.2% 23.3% 21.0% 23.0%

25

18.5% 22.2% 17.6% 22.4%

30

3RD

Quarter

Size of Operator 35

28.6%

27.4%

1ST

27.6%

1ST

22.9%

25

23.0%

21.9%

21.0%

25

22.1%

30

27.7%

27.4%

18.9%

30

27.6%

Corp.

Public Serv.

27.0%

Comm.

29.4%

Type of Operator 27.5%

All Operators

20 15

15 10

10

5

5 0

1ST

2ND

3RD

0

4TH

Quarter 1 Helo.

2 - 3 Helo.

1ST

2ND

3RD

4TH

Quarter 4 - 7 Helo.

8+ Helo.

58

06-022

Question 11 11. What utilization for the year 2005 did you realize in the respective quarters? 2005 Flight Hrs. ____% ____% ____% ____% 100%

1st Quarter (Jan., Feb., Mar.) 2nd Quarter (Apr., May, Jun.) 3rd Quarter (Jul., Aug., Sep.) 4th Quarter (Oct., Nov., Dec.) Total

Days Flown ____ ____ ____ ____

Comments: This is the third year the Economics Committee has asked this question.

All Operators – Prior-Year Surveys 35 30

Percent

25 20

2003

15

2004

10

2005

5 0 1st

2nd

3rd

Quarter

59

4th

2006 Question 11

Quarterly Distribution of Days Flown All Operators

Type of Operator Comm.

Corp.

Public Serv.

55

32

30

26

20

40 28

30

50

21

40

53

60

42

56

61

62

70 46 Number of Days

Number of Days

50

59

52 48

67

80 64

60

20 10

10

0

0 1ST

2ND

3RD

4TH

1ST

2ND

Quarter

3RD

4TH

Quarter

Size of Operator


U.S. Non-U.S.

80 85

60

65

44

47 40

65

Number of Days

40

50

58

61

83

56

50

30

22

26

29

33

40

60

65

69 60

54 59

60

70

72

79

80 Number of Days

83

100

20

20

10 0

1ST

2ND

3RD

0

4TH

Quarter 1 Helo.

2 - 3 Helo.

1ST

2ND

3RD

4TH

Quarter 4 - 7 Helo.

8+ Helo.

60

06-022A

Question 11 (continued) - Utilization per Quarter Comment: The charts on page 60 display the results to the operators’ responses. The charts on this page combine the answers to both parts of question 11 and show the average hours flown per day per helicopter.

FH/Day/Helo.

Type of Operator – Hours Flown per Day per Helicopter – 2006 Survey 3.5 3.3 3.1 2.9 2.7 2.5 2.3 2.1 1.9 1.7 1.5

1st Qtr 2nd 3rd 4th Comm

Corp/Priv

Publ Serv

Type of Operator

Size of Operator – Hours Flown per Day per Helicopter – 2006 Survey 2.9

FH/Day/Helo.

2.7 2.5 2.3

1st Qtr

2.1

2nd

1.9

3rd

1.7

4th

1.5 1 Helo

2-3

4-7

8+

Type of Operator

FH/Day/Helo.

Location of Operator – Hours Flown per Day per Helicopter – 2006 Survey 4 3.9 3.8 3.7 3.6 3.5 3.4 3.3 3.2 3.1 3 2.9 2.8 2.7 2.6 2.5

1st Qtr 2nd 3rd 4th U.S.

Non-U.S.


61

2006 Question 12

Inventory Value - Per Helicopter x(000) $800 $700 $600 $500 $400 $300 $200 $100 $0

x(000) $800 $700 $600 $500 $400 $300 $200 $100 $0

x(000) $150

All Operators $724

$333

$325

$239 $85

1 Helicopter

2-3

4-7

8+

All

Commercial $751 $632 $480 $285 $75 1 Helicopter

2-3

4-7

8+

All

Corporate / Private $132

$113

$120

$76

$90 $60 $30 $0

x(000)

1 Helicopter

2-3

N/A

N/A

4-7

8+

All

Public Service

$120

$105

$94

$100 $80 $60 $40 $20 $0

N/A 1 Helicopter

2-3

N/A

N/A

4-7

8+

62

All 06-023

Question 12 12. What is the estimated market value of the helicopter spare parts inventory that you carry? $_______________ Comments: The table below provides further information about the operators’ inventory based upon the size of the operation. While the average inventory is helpful for the various categories as presented on page 62, inventory can vary widely for each operation for a variety of reasons. Therefore, an average can be somewhat misleading. The table should provide more insight by focusing on four additional measures of inventory. Range of Inventory By Type of Operator – 2006 Survey Minimum Median Maximum One-Helicopter $50 $10,000 $8,640,000 Two-to-Three $333 $50,000 $333,333 Four-to-Seven $400 $37,500 $3,000,000 Eight-or-More $5,600 $105,250 $10,350,000

Mode $10,000 $50,000 $250,000 ---


$ (x000)/Hel.

250 200 150

2003

100

2004 2005

50 0 1

2-3

4-7

Number of Helicopters

63

8+

All

2006 Question 13

Labor Rates for Outside Services U.S. Operators 80

Non-U.S. Operators

$80

100

$75

$72

$70

70 60 50

$81

$76

80

$74 $72

60

40 40

30 20

20

10 0

Avionics

Engine Manufacturer

Service Facility

0

Airframe Repairs

Avionics

Engine Manufacturer

Service Facility

Airframe Repairs

U.S. Operators by Region Avionics Engine Manufacturer Approved Service Fac Airframe Repairs

NE

SE

SW

C

West

$75 $84 $88 $70

$71 $77 $75 $69

$73 $68 $81 $66

$72 $85 $70 $68

$73 $78 $71 $73

64

06-024

Question 13 13. On average, what labor rate (shop rate) do you pay for outside labor services associated with: $____ $____ $____ $____ $____ $____

Avionics Engine Manufacturer Manufacturer-Approved Service Facility Airframe Repairs Other _________________________ Other _________________________

All U.S. Operators - Prior-Year Surveys Cost per Hr

80 70 60

2003

50

2004

40

2005

30

Avionics

Eng Mfg

Serv Fac

A/F Rep

Category

Cost per Hr

All Non-U.S. Operators – Compared to Prior Years 80 70 60 50 40 30 20 10 0

2003 2004 2005 Avionics

Eng Mfg

Serv Fac

A/F Rep

Category

Summary of Other Rates – 2006 Survey Rate Description Rate $65 Rework $05 185 Camera Repairs 50 50 Inspection/Annuals 65 25 Cosmetic 85 95 Avfuel 35

65

Description General Maintenance In-House Maintenance All NDT Field Maintenance

2006 Question 15

Profitability All Commercial Operators 40 32%

30 20

25% 18% 14%

11%

10 0

Not Somewhat Very Profitable Profitable Profitable Breakeven Profitable

Operators by Size 30%

25%

20%

15%

10%

2-3

24%

12%

28%

18%

18%

4-7

-%

12%

29%

18%

41%

8+

4%

8%

16%

56%

16% Very Profitable

17%

13%

26%

32%

12%

NonU.S.

23%

15%

23%

31%

8%

Breakeven

U.S.

Not Profitable

Profitable

Somewhat Profitable

1 Helo

Operators by Location

66

06-025

Question 15 15. As a percentage of revenue, what was the level of profitability of your operation in 2005? ____ Not profitable ____ Profitable (6-10%) ____ Breakeven ____ Very Profitable(more than 10%) ____ Somewhat Profitable (1-5%)

Percent

All Commercial Operators – Prior-Year Surveys 40 35 30 25 20 15 10 5 0

2003 2004 2005 Not Prof

Breakeven

Somewhat

Profitable

Very

Level of Profitability

Percent

All Commercial Operators by Size of Operation – 2005 Survey 40 35 30 25 20 15 10 5 0

1 2-3 4-7 8+ Not Prof

Breakeven

Somewhat

Profitable

Very


Percent

All Commercial Operators by Location of Operation – 2005 Survey 45 40 35 30 25 20 15 10 5 0

U.S. Non-U.S. Not Prof

Breakeven

Somewhat

Profitable


67

Very


Profitability Vs. Utilization

NP BE SP P VP

All Commercial Operators

50%

50%

50%

0 - 249 Hrs/Yr

40%

40%

30%

30%

25%

20%

250 - 499 Hrs/Yr 43%

29%

14% 8%

14%

10%

-%

-%

0%

0%

NP

BE

SP

P

VP

NP

500 - 749 Hrs/Yr

50%

BE

50%

40%

30%

Not Profitable Break Even Somewhat Profitable Profitable Very Profitable

20%

17%

10%

= = = = =

SP

VP

750+ Hrs/Yr 38%

40%

31%

30%

P

30%

30%

23% 20%

20%

13% 10%

8%

8%

BE

SP

10%

0%

11%

8%

0%

NP

P

VP

NP

68

BE

SP

P

VP

06-026

Questions 6 and 15 (Question 6 stated on page 21 and Question 15 on page 67.) Comments: Generally, as Commercial operators fly more hours per helicopter, the opportunity to make a profit increases. The charts on this page show the results to the prior year surveys. All Commercial Operators – 2005 Survey 45 40

Percent

35 30 25

0-249 Flt Hrs

20

250-499

15

500-749

10

750+

5 0 Not Prof

Breakeven

Somewhat

Profitable

Very


Percent

All Commercial Operators – 2004 Survey 45 40 35 30 25 20 15 10 5 0

0-249 Flt Hrs 250-499 500-749 750+ Not Prof

Breakeven

Somewhat

Profitable

Very


All Commercial Operators – 2003 Survey 45 40

Percent

35 30 25

0-249 Flt Hrs

20

250-499

15

500-749

10

750+

5 0 Not Prof

Breakeven

Somewhat

Profitable


69

Very

2006 Questions 16

Factors Preventing Growth By Type of Operator

1) Economic Issues 2) Regulatory Issues 3) Non-Growth Market 4) Insurance Issues 5) Limited Financial Resources 6) Limited Source of Pilots or Technicians 7) Helicopter Price 8) Other, Environment, Spares Price, Infrastructure

35%

35 Commercial

30

Corp/Priv.

25

Public Serv.

27% 24% 21%

20 15

19%

17%

17% 14%

13%

12%

14%

13% 10%

10 5

10%

9%

7% 7%

7%

6% 3%

0

(1)

-%

(2)

(3)

(4)

(5)

6%

6%

3%

(6)

(7)

(8)

By Size of Operator 30

29%

1 Helicopter

25

23%

22%

4-7

20 15

2-3

22%

17%

8+

16%

13%

13%

12% 10%

10

8%

19%

20%

7%

14%

15%

14%

15% 15%

10%

10%

10% 8%

10% 8%

8% 8%

8%

6% 4%

5

3%

0

(1)

3%

(2)

(3)

(4)

(5)

(6)

(7)

(8)

By Location of Operator 40

36%

35

U. S.

30

Non-U. S.

25

23% 20%

20 15

17%

15%

10%

10

7%

7%

6%

7%

5 0

15%

13%

6%

8%

7%

3%

(1)

(2)

(3)

(4)

(5)

70

(6)

(7)

(8)

06-027

Question 16 16. What would be the primary cause that would prevent your operations from growing? (Identify up to two.) ____ Environmental Issues ____ Regulatory/Security Issues ____ Non-Growth Market ____ Insurance Issues ____ Limited Financial Resources ____ Economic Issues ____ Limited Source of Pilots or Technicians ____ Acquisition Price of Spare Parts ____ Acquisition Price of Helicopters ____ Limited Helicopter Infrastructure (i.e. heliports, route structure, airport access) ____ Other __________________________________ Comments: Type of Operator – For all types of operators, insurance, the most limiting factor a couple of years ago, continued to become less of an influence in preventing growth. Public Service operators identified Limited Financial Resources as its top impediment by a wide margin. Commercial and Corp/Priv operators identified a variety of factors. For Commercial operators, Environmental Issues and a Limited Helicopter Infrastructure were 13 percent of the Other category. Size of Operator – The most significant single factor for One-Helicopter operators changed from Limited Financial Resources to Non-Growth Markets. Economic Issues were the highest percentage for Two-to-Three-Helicopter operators. Limited Financial Resources remained a top factor for Four-to-Seven-Helicopter operators but Insurance also became a primary factor. While the Eight-or-More-Helicopter operators identified Non-Growth Market as the primary factor other factors gained in significance. Location of Operators – For U.S. and Non-U.S operators, a Non-Growth Market and Other (Environmental Issues and Limited Infrastructure) were the primary factors that limit the opportunity for growth. Summary of Other Reasons: Other Factors Preventing Growth Personal desire Loss of farmland due to development Internal operating practices & policies Interest rates/high cost of helicopters Limited availability of new helicopters Only need 1 helicopter Competition One-owner operator All helicopters

Other Factors Preventing Growth Government encroachment Lack of FAA support/ neighbor complaints

Fuel costs (3) Price performance Lack of hours flown Insurance Bases decide to sell A/C Private Ops/100% of needs fulfilled Loss of government contracts

71

2006 Questions 19

Guaranteed Maintenance Programs Air Frame 100%

All

By Type

By Size

By Location 92%

80% 60% 46% 40%

40%

33%

20%

28%

24%

21% 15%

8%

8%

0%

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

(8+)

U. S.

Non-U. S.

Engine 100%

All

By Type

By Size

By Location 84%

80% 60%

50%

40%

34%

34%

24%

21%

16%

20% 0%

29%

All

Comm

Corp/Priv

Publ Serv

(1)

(2-3)

(4-7)

16%

(8+)

16%

U. S.

Non-U. S.

Avionics 100%

All

By Type

By Size

By Location 85%

80% 60% 45% 40%

40% 20% 0%

35% 30% 15%

13%

All

Comm

Corp/Priv

Publ Serv

15%

(1)

72

(2-3)

(4-7)

20%

(8+)

15%

U. S.

Non-U. S.

06-108

Question 19 19.

Does your organization use manufacturers’ or vendors’ guaranteed maintenance programs for any of the following? ___ Aiframe ___ Engine ___ Avionics ___ Other (Describe) _________________ If you do, what was your primary reason for using the program(s)? ___ Cost Predictability ___ Improved Support

___ Cost Reduction ___ Other (Describe) ____________

Comment: This was a new question for the 2006 Survey. The Economics Committee last asked this question in its first survey in 1991. For the charts on page 72, the All category represents the number of operators that use a guaranteed maintenance program when compared to the total number of respondents. For example, 24 operators or 15 percent indicated that they used an airframe program. The percentages in Type, Size, and Location reflect the number of respondents for the respective categories that use a guaranteed maintenance program divided by the total number of operators using a program. For example, 46 percent of the operators that use an airframe program, are Commercial operators. In the 1991 Survey, percentages were not available for All operators. However, 10 percent of the Public Service operators used airframe programs, while almost seven percent of the Commercial operators used engine programs. Based upon the size of the operator, 18 and 24 percent of the large operators used airframe and engine programs. The following chart summarizes the results to the second part of question 19. All Operators – Reasons for Using Guaranteed Maintenance Programs

55 50 45

Percent

40 35 30 25 20 15 10 5 0 Cost Predictability

Improved Support

Cost Reduction

Reason to Use GMP

73

Other

2006 Question 8

Idle or Parked Helicopters 22% of the operators have idle or parked helicopters. 21% of the U.S. operators have idle or parked helicopters. 38% of the Non-U.S. operators have idle or parked helicopters. 75 is the number of parked or idle helicopters. 88% possessed by U.S. operators. 81% possessed by commercial operators.

Reasons For Not Operating All Operators Other 8%

Excess Capacity 5%

Damaged 17%

Insurance Costs 7%

Seasonal Market 48%

Spares Source 15%

74

06-029

Question 18 18. How many helicopters have you had parked or idled for longer than 6 months and what is the primary reason the helicopter(s) is parked? (Please indicate number in appropriate category.)

____ Excess Capacity ____ Damaged ____ Insurance Costs

____ Spares Source ____ Seasonal Market ____ Other ___________________

All Operators – Prior-Year Surveys 50 45 40

Percent

35 30 25

2003

20

2004

15

2005

10 5 0 Excess

Spares

Damaged

Ins

Season

Other

Reason for Idle Helicopter

Summary of Other Reasons - The following table summarizes the responses to the portion of Question 18 that asked respondents to identify the other reasons for idled or parked helicopters. Qty Idled or Parked - Other Reasons 1 Overhaul 1 Refurbishment/Paint/Avionics 1 Rebuild

Qty Idled or Parked - Other Reasons 1 Maintenance – Engine 2 Maintenance

75


Trend for Revenue Prior Year Compared to 2005 Commercial Operators 80%

70%

70% 60% 50% 40% 30% 20%

15%

15%

Decreased

Remained the Same

10% 0%

Increased

By Size of Operator Decreased

Same

Increased

22% 18% 24% 4%

22% 18% 18% 8%

56% 64% 58% 88%

14% 23%

17% 8%

69% 69%



76

06-030

Part 2 of Question 14 How does the 2005 level of flight operation’s revenue compare to the prior year? (Please check one.) ____ Decreased


___ Increased

All Commercial Operators – Prior-Year Surveys 50

Percent

40 30

2003

20

2004

10

2005

0 Decrease

Same

Increase

Trend of Revenue

Percent

All Commercial Operators by Size of Operator – 2005 Survey Results 65 60 55 50 45 40 35 30 25 20 15 10 5 0

1 Helicopter 2-3 4-7 8+ Decrease

Same

Increase

Trend of Revenue

All Commercial Operators by Location of Operator – 2005 Survey Results 60

Percent

50 40 30

U.S.

20

Non-U.S.

10 0 Decrease

Same

Increase

Trend of Revenue

77

2006 Questions 17

Computer Systems - Flight Management All Operators Do Not Use

Type of Operator

Developed In-House

Purchased

60%

60%

60%

52% 50%

50%

40%

40%

30%

30%

26%

50%

48%

38% 28% 24%

22% 20%

20%

10%

10%

0%

0%

22% 18% 12%

Size of Operator

Corp/Priv.

Public Service


80% 70%

Comm.

60%

56%

70%

50%

47%

60% 40%

51%

50% 40%

30%

36% 32% 32%

30% 20%

33%

44%

26%

32% 24%

23%

19%

20%

20%

15%15%

10%

10% 0%

25%

1 Helo

2-3

4-7

0%

8+

78

U.S.

Non-U.S.

06-033

Question 17 17. Does your organization use any of the following computer systems?

Flight Management Maintenance Management Inventory Management Financial Management Other __________________

Do Not Use

System Developed In-House

System Purchased

____ ____ ____ ____ ____

____ ____ ____ ____ ____

____ ____ ____ ____ ____

Comments: The results to the 1991 Survey, the first time the question was asked, are included as a reference. The question was reestablished in 2002.

All Operators – Prior-Year Surveys – Flight Management 70 60

Percent

50 40

1991

30

2004

20

2005

10 0 Not Use

In-House

Purchased

Use of Computers

Summary of Other Systems: Source Purchased Purchased Purchased In-House

Other System GPS, Flight Mgmt Job Tracking Intranet Purchasing

Source Purchased Purchased Purchased

79

Other System Flight Following Operation/Schedule EMS Charts

2006 Questions 17

Computer Systems - Maintenance Management All Operators Do Not Use

Type of Operator

Developed In-House

Purchased

50%

50%

40%

40%

50% 41% 41%

36% 31%

31%

30%

30%

20%

20%

10%

10%

0%

0%

Size of Operator 60%

36%

33%

38%

26% 19%

Comm.

18%

Corp/Priv.

Public Service

Location of Operator 80%

56% 52%

70%

50% 44%

43%

40%

60%

38% 34%

50%

34% 32%

30%

40% 23% 21%

30%

19%

20%

66%

40% 31%

29%

27%

20% 10% 0%

1 Helo

2-3

4-7

7%

10%

4%

0%

8+

80

U.S.

Non-U.S.

06-034

Question 17 Computer Systems (continued) – Maintenance Management Comments: The results to the 1991 Survey, the first time the question was asked, are included as a reference. The question was reestablished in 2002.


Percent

50 40 30

1991

20

2004

10

2005

0 Not Use

In-House

Use of Computers

81

Purchased

2006 Questions 17

Computer Systems - Inventory Management All Operators Do Not Use

Type of Operator

Developed In-House

Purchased

50%

80%

43%

70%

40%

66% 62%

60%

35%

50%

30%

40%

22% 20%

30%

37%

38%

34%

29% 21%

20%

10%

13%

10% 0%

0%

Size of Operator

59%

58%

46%

40%

35% 31%

30% 40% 35%

40% 32%

30%

0%

Public Service

45%

50%

10%

Corp/Priv.

50% 72%

60%

20%

Comm.


80% 70%

-%

38%

23% 20%

20%

25% 18% 10%

10%

9% 4%

1 Helo

2-3

4-7

0%

8+

82

U.S.

Non-U.S.

06-035

Question 17 Computer Systems (continued) – Inventory Management Comments: The results to the 1991 Survey, the first time the question was asked, are included as a reference. The question was reestablished in 2002.


Percent

50 40 30

1991

20

2004

10

2005

0 Not Use

In-House

Use of Computers

83

Purchased

2006 Questions 17

Computer Systems - Financial Management All Operators Do Not Use

Type of Operator

Developed In-House

Purchased

50%

40%

40%

50%

30%

29% 24%

20%

17% 12%

10%

10%

0%

0%

Size of Operator

Comm.

Corp/Priv.

Public Service


80%

80%

70%

70%

67% 61%

61%

60%

50%

50%

47% 41% 38%

40% 25%

21%

29%

29% 24%

30%

31%

24%

4-7

8%

10%

4%

2-3

33%

20%

14%

1 Helo

43%

40%

10% 0%

41%

23%

20%

20%

47%

40%

24%

30%

48%

36%

30%

60%

59%

60%

0%

8+

84

U.S.

Non-U.S.

06-036

Question 17 Computer Systems (continued) – Financial Management Comments: The results to the 1991 Survey, the first time the question was asked, are included as a reference. The question was reestablished in 2002.


Percent

50 40 30

1991

20

2004 2005

10 0 Not Use

In-House

Use of Computers

85

Purchased


Trend for Insurance Rates Quote Compared to Existing Rate All Operators

50%

50%

40%

32% 30%

20%

18%

10%

0%

Decreased

Remained the Same

Increased


Decreased

Same

Increased

22% 16% 6%

46% 55% 53%

32%

59% 44% 46% 40%

26% 41% 36% 30%

51% 40%

34% 13%

29% 41%


15% 15% 18% 30%

By Location of Operator U.S. Non-U.S.

15% 47%

86

06-100

Question 20 20.

When you most recently renewed your aviation insurance, how did the initial quote compare to your exisitng rate? (Please circle the relevant category and provide a percentage where appropriate.)

Decreased ____%

Remained the Same

Increased ____%

Comments: This was the third year that the Economics Committee had asked this question. The Committee asked the question due to the recent volatility of insurance coverage and its related costs. Insurance Trend – Prior-Year Surveys 90 80

Percent

70 60 50

2003

40 30

2004

20

2005

10 0

Decreased

Same

Increased

Prior-Year Surveys

Comparison of Percentage of Insurance Increase or Decrease

Survey 2003 2004 2005 2006

Min N/A 1% 1% 1%

Avg N/A 17% 12% 9.5%

Decrease Max Median N/A N/A 100% 10% 95% 16% 50% 5%

Mode N/A 10% 2% 10%

Min 2% 2% 1% 1%

Avg 200% 22% 25% 12%

Increase Max Median 25% --400% 10% 300% 25% 50% 10%

Mode --10% 10 & 15% 10%

Comment: The insurance situation seems to have changed between 2003 and 2006. Eighty-one percent of the operators in the 2003 Survey reported an increase while only 32 percent reported an increase in the 2006 Survey. Also, the percentage of operators experiencing declines has increased during the same period of time. While the number reporting an increase has declined, those experiencing an increase have seen their rates increase an average of 10 percent, as reflected in the table above.

87

2006 Questions 20, Part 2

Steps Taken to Control Insurance Rates 1) Reduce Liability Coverage 2) Assume More Risk on Hull 3) Increased Training 4) Eliminate Types of Flying 5) Changed Approach to Safety 6) Switched Ins. Carriers 7) Did Not Change Anything 8) Other (incl ceased operations)

Commercial

By Type of Operator

Corp./Priv.

35

Public Serv.

30

28%

27%

27%

24%

25 20 15

32%

17% 14%

13% 11%

11%

10

10%

8%

11% 9% 9%

5%

5

5%

9% 9%

9% 5% 4%

3% -%

0

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

By Size of Operator 30

28%

25 21%

22%

23%

10

2-3

8+

23% 20%

17%

17% 15%

15%

13%

12%

10%

10%

9%

4-7

26%

20 15

1 Helicopter

10%

9%

10% 8%

8%

6%

10%

10%

9%

10%

6%

5%

5

9%

5%

2% 2%

0

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

By Location of Operator 30

27% 24%

25

U. S.

23%

Non-U. S.

20

18%

15 10

10%

10%

9%

10% 8%

7% 5%

5%

5 0

14%

14%

13%

3%

(1)

(2)

(3)

(4)

(5)

88

(6)

(7)

(8)

06-101

Part 2 of Question 20 - Insurance Costs What steps has your organization taken to control insurance costs? (Choose all that apply.)

____ Reduced the amount of liability coverage ____ Assumed more of the risk on hull (higher deductible, reduce amount covered on hull)

____ ____ ____ ____ ____ ____

Increased the amount of training or change training vendor Eliminated certain types of flying Parked all or some of your helicopters, Ceased Operations Changed management philosophy towards safety Switched insurance carriers ____ Could not obtain insurance Did not change anything ____ Other Please Describe _______________

Comment: The results on page 90 represent the results to the second part of question 20. The charts show the results according to type, size, and location of the operator. The chart on this page shows the results for all of the operators. The legend remains the same as that on page 90. No operators identified Could Not Obtain Insurance as a method for controlling insurance costs. All Operators – 2006 Survey 30

Percent

25 20 15 10 5 0 1

2

3

4

5

6

7

Steps to Control Insurance Costs

Summary of Other Comments: Description Changed broker, who would better market risk Increased lay-up period Added coverage Tagged onto management company Started our own 135 operations I do not insure Rely on Pathfinder insurance for Robinson Helicopters

Set up personal safety program Called for quote from 2 brokers & underwriter Measured and managed our insurance Lower self risk

89

8


Vehicle - Liability Comparison to Prior Year All Operators 50%

47%

45% 40%

30%

20%

10%

0%

8%

Decreased

Remained the Same

Increased


Decreased

Same

Increased

12% 4% -%

44% 50% 50%

44%

40% 47% 35% 36%

50% 50% 47% 59%

42% 69%

50% 23%

46% 50%


10% 3% 18% 5%


8% 8%

90

06-102A

Question 21 21. What trends have you seen for other types of insurance for your organization? (Please circle the relevant category and provide a percentage where appropriate.)

Vehicle – Liability

Decreased ____%

Same

Increased ____%

Health/Dental/Vision Decreased ____%

Same

Increased ____%

Worker’s Comp

Decreased ____%

Same

Increased ____%

Disability

Decreased ____%

Same

Increased ____%

Facilities

Decreased ____%

Same

Increased ____%

War and Expro

Decreased ____%

Same

Increased ____%

Other ______________ Decreased ____%

Same

Increased ____%

Vehicle - Liability Comment: The Economics Committee first asked this question in the 2003 Survey. However, the portion of the question that asks about Vehicle Liability, as shown on page 90, was new in the 2004 Survey.

Comparison of Percentage of Insurance Increase or Decrease – 2006 Survey The table below summarizes the second part of qustion 21. It reflects the percentage change for those operators whose insurance increased or decreased.

Survey 2005 2005 2005 2005 2005 2005

Decrease Max Median Mode Min Vehicle Liability 3% 18% 30% 11% 10% 2% Health/Dental/Vision Insufficient Number of Responses 1% Worker’s Comp 2% 11% 30% 10% 10% 1% Disability Insufficient Number of Responses 1% Facilities Insufficient Number of Responses 1% War and Expro Insufficient Number of Responses 5%

Min

Avg

91

Avg

Increase Max Median

11%

100%

10%

10%

13%

45%

10%

10%

11%

62%

6%

10%

7%

20%

5%

5%

9%

25%

10%

10%

16%

50%

10%

5%

Mode


Trend for Health / Dental / Vision Insurance Comparison to Prior Year All Operators 80%

67%

70% 60% 50% 40%

30%

30% 20% 10% 0%

3% Decreased

Remained the Same

Increased


Decreased

Same

Increased

3% -% 8%

30% 37% 8%

67%

34% 39% 13% 22%

66% 61% 74% 74%

27% 54%

71% 38%

63% 84%


-% -% 13% 4%


2% 8%

92

06-102

Question 21 (continued) – Health/Dental/Vision

All Operators – Prior-Year Surveys 70 60

Percent

50 40

2003

30

2004

20 10

2005

0 Decrease

Same

Increase

Prior-Year Surveys

Percent

Type of Operator – 2005 Survey 80 70 60 50 40 30 20 10 0

Comm Corp/Priv Publ Serv Decrease

Same

Increase

2005 Survey

Size of Operator – 2005 Survey

Percent

80 70 60 50 40

1 Helo 2-3

30 20

4-7

10 0

8+ Decrease

Same

Increase

2005 Survey

Location of Operator – 2005 Survey 80 70

Percent

60 50 40 30

U.S.

20

Non-U.S.

10 0 Decrease

Same

Increase

2005 Survey

93


Trend for Worker's Comp Insurance Comparison to Prior Year All Operators 50%

46%

45%

Remained the Same

Increased

40%

30%

20%

10%

0%

9%

Decreased


Decreased

Same

Increased

12% 3% 20%

44% 47% 50%

44%

52% 40% 27% 35%

45% 57% 46% 48%

44% 64%

48% 18%

50% 30%


3% 3% 27% 17%


8% 18%

94

06-103

Question 21 (continued) Worker’s Comp


Percent

50 40 30

2003

20

2004

10

2005

0 Decrease

Same

Increase

Prior-Year Surveys

Percent



Same

Increase

2005 Survey


Percent

80 70 60 50 40

1 Helo 2-3

30 20

4-7

10 0

8+ Decrease

Same

Increase

2005 Survey

Location of Operator – 2005 Survey 60

Percent

50 40 30

U.S.

20

Non-U.S.

10 0 Decrease

Same

Increase

2005 Survey

95


Trend for Disability Insurance Comparison to Prior Year All Operators 80%

70%

70% 60% 50% 40%

28%

30% 20% 10%

2% 0%

Decreased

Remained the Same

Increased


Decreased

Same

Increased

2% -% 9%

73% 68% 64%

25%

69% 71% 73% 69%

31% 29% 20% 26%

69% 82%

30% 9%

32% 27%


-% -% 7% 5%


1% 9%

96

06-104

Question 21 (continued) Disability Insurance


Percent

50 40 30

2003

20

2004

10

2005

0 Decrease

Same

Increase

Prior-Year Surveys

Percent



Same

Increase

2005 Survey


Percent

80 70 60 50 40

1 Helo 2-3

30 20

4-7

10 0

8+ Decrease

Same

Increase

2005 Survey


Percent

50 40 30

U.S.

20

Non-U.S.

10 0 Decrease

Same

Increase

2005 Survey

97


Trend for Facilities Insurance Comparison to Prior Year All Operators 60%

51% 50%

44% 40% 30% 20% 10% 0%

5% Decreased Remained the Same Increased


Decreased

Same

Increased

3% 3% 20%

56% 52% 60%

41%

54% 45% 67% 45%

41% 55% 20% 50%

50% 66%

45% 34%

45% 20%


5% -% 13% 5%


5% -%

98

06-105

Question 21 (continued) Facilities Insurance


Percent

50 40 30

2003

20

2004

10

2005

0 Decrease

Same

Increase

Prior-Year Surveys

Type of Operator – 2005 Survey 70

Percent

60 50 40

Comm

30

Corp/Priv

20 10

Publ Serv

0 Decrease

Same

Increase

2005 Survey


Percent

80 70 60 50 40

1 Helo 2-3

30 20

4-7

10 0

8+ Decrease

Same

Increase

2005 Survey


Percent

50 40 30

U.S.

20

Non-U.S.

10 0 Decrease

Same

Increase

2005 Survey

99


Trend for War and Expro Insurance Comparison to Prior Year All Operators 80% 70%

67%

60% 50% 40%

28%

30% 20% 10% 0%

5% Decreased

Remained the Same

Increased


Decreased

Same

Increased

8% -% -%

71% 62% -%

21%

68% 81% 58% 57%

32% 19% 25% 32%

65% 80%

32% -%

38% -%


-% -% 17% 11%


3% 20%

100

06-105A

Question 21 (continued) War and Expro Insurance

Comment: The Economics Committee first asked this question in the 2003 Survey. However, the portion of the question that asks about War and Expro Insurance, as shown on page 102, was new in the 2004 Survey. Please refer to the table on page 93, for more information on the operators that reported an increase or decrease in their War and Expro insurance.

Summary of Other Comments: The following table reflects the answers that operators provided for the Other category to question 21.

Increased Increased Increased Increased Increased Decreased Decreased

Type of Insurance Hangar Keeper Product Liability Products Terrorism Liability General Aviation Hull

101

Percent 5 10 21 20 15 20 15

Appendix A 2006 HAI Survey of Operating Performance

(This appendix contains the questionnaire to which operators responded for the 2006 Survey of Operating Performance)

2006 HAI SURVEY OF OPERATING PERFORMANCE 1. Please describe your helicopter flight operation. ___ Commercial/For Profit ___ Corporate/Private ___ Public Service

2. In what state and country are your headquarters? ___________________________________________________

3. Are you a member of HAI?

___ Yes

___ No

4. How many helicopters did you operate in 2005: (For helicopters not listed, please identify as Other.)

2005 Qty Pistons (Bell 47's, R-22 and 44, Schweizer 269 and 300, Brantly, Enstrom F28 and 280's, Hiller UH-12's)

Light-Single Turbines (Agusta 119, Bell 206's & 407, Eurocopter 120, 130, 315, 316, 319, 341, 350's, MD500's & 600’s, Hiller FH1100, Schweizer 330's, Enstrom 480’s)

Medium/Heavy Singles (Bell 204, 205, UH-1s, 214B, K-Max)

Light/Medium Twins (A-109’s, AB139, MD900’s, Bell 206LT, 427, 222/230/430, 212/412, Eurocopter BO105, BK117, 135, 145, 155, 355, 365, Sikorsky 58T and S-76's)

Heavy Twins (Bell 214ST, Boeing 107's and 234's, Eurocopter AS330/332, S-61, S-64, S-92)

Other ________________________ TOTAL How does your number of helicopters in 2005 compare to the prior year? (Please check one.)

____ Decreased


____ Increased

5. When you acquire helicopters, do you acquire? ____ New

____ Used

____ Both

Attach business card with completed questionnaire for eligibility in drawing.

1

6. How many helicopter hours did your operation fly in 2005: (Please classify in the appropriate category.)

2005 Flt Hrs Pistons Light-Single Turbines Medium/Heavy Singles Light/Medium Twins Heavy Twins Other TOTAL How does the number of flight hours in 2005 compare to the prior year? (Please check one.)

____ Decreased


____ Increased

7. How many average full-time equivalent employees (pilots, maintenance personnel, support, administration, etc.) did you have for your helicopter flight operations in 2005: Number in 2005 Pilots Maintenance Personnel Administrative & Support (Overhead Personnel) Other (related to helicopter operations EMS personnel, observers, etc.) _________________________________

TOTAL How does your number of employees in 2005 compare to the prior year? (Please check one.)

____ Decreased


____ Increased

8. On average, what amount did you spend per person in 2005 for training? (include such costs as travel, lodging, course training if out-of-house and on-site instructor and helicopter if in-house): (Please answer for each category.)

$______ Pilot $______ Maintenance

$_______ Management/ Financial $_______Other _____________________


2

9. For the following categories, please identify the estimated percentage of expenses related to your 2005 total expenses and the two areas that concern you the most. (If you have another major category of expense, please identify it. Total should equal 100%.) % of 2005 Expenses

Type of Cost

(Round to nearest whole number)

Maintenance Hull & Liability Insurance Fuel Interest Lease Payments Depreciation Personnel Exp. (Salaries,benefits,etc) Training General & Admin. Other Major Category:____________ TOTAL

Most Concern (Check Two Areas)

% % % % % % % % % % 100%

10. From which category(ies) did you receive your annual helicopter revenues for flight operations in 2005? If you are public service or a corporate/private operator, which category(ies) make up your flight time? Agriculture, Spray, Fertilizer, Seeding............…...... Logging/Lumber....................................................... Utility Support/Patrol/Construction.......................... Fire Fighting............................................................. Public Service/Safety............................................... Oil & Gas (Off & On Shore)..................................… News Gathering/Traffic Watch/Photography......… Emergency Medical Service...............................…. Construction........................................................…. Flight Training (For Hire)......................................... Corporate Charter (For Hire)................................... Corporate 91 (Not for Hire).................................…. Government Contracting (Exclude Fire Fighting).. Tour Operations........................................................ Other (Please describe)_____________________ _______________________________________ Total

_____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% _____% 100%


3

11 What utilization for the year 2005 did you realize in the respective quarters? 2005 Flight Hrs ____ ____ ____ ____

1st Quarter (Jan., Feb., Mar.) 2nd Quarter (Apr., May, Jun.) 3rd Quarter (Jul., Aug., Sep.) 4th Quarter (Oct., Nov., Dec.)

Days Flown ____ ____ ____ ____

12. What is the estimated market value of the helicopter spare parts inventory that you carry? U.S. $______________________

13. On average, what labor rate (shop rate) do you pay for outside labor services associated with: $____ Avionics $____ Engine Manufacturer $____ Manufacturer-Approved Service Facility $____ Airframe Repairs $____ Other _________________________ $____ Other _________________________

14. What was your total helicopter flight operation’s revenue (in U.S. Dollars) for: 2005 ____________ How does the level of flight operation revenue compare to the prior year? (Please check one.)

____ Decreased

15.


____ Increased

As a percentage of revenue, what was the level of profitability of your flight operations? 2005 ____ Not profitable ____ Breakeven ____ Somewhat Profitable (1-5%) ____ Profitable (6-10%) ____ Very Profitable (more than 10%) Attach business card with completed questionnaire for eligibility in drawing.

4

16. What would be the primary cause that would prevent your operations from growing? (Identify up to two.) ____ ____ ____ ____ ____ ____ ____ ____

Environmental Issues ____ Regulatory/Security Issues Non-Growth Market ____ Insurance Issues Limited Financial Resources ____ Economic Issues Limited Source of Pilots or Technicians Acquisition Price of Spare Parts Acquisition Price of Helicopters Limited Helicopter Infrastructure (i.e. heliports, route structure, airport access) Other __________________________________

17. Does your organization use any of the following computer systems?

Flight Management Maintenance Management Inventory Management Financial Management Other ___________________

Do Not Use

System Developed In-House

System Purchased

____ ____ ____ ____ ____

____ ____ ____ ____ ____

____ ____ ____ ____ ____

18. How many helicopters have you had parked or idled for longer than 6 months and what is the primary reason the helicopter(s) is parked? (Please indicate number in appropriate category.)

____ Excess Capacity ____ Damaged ____ Insurance Costs

____ Spares Source ____ Seasonal Market ____ Other ___________________

19. Does your organization use manufacturers’ or vendors’ guaranteed maintenance programs for any of the following? ____Airframe ____ Engine ____Avionics ____ Other (Describe) ________________ If you do, what was your primary reason for using the program(s)? ____ Cost Predictability ____ Cost Reduction ____ Improved Support ____ Other Describe Other ________________ Attach business card with completed questionnaire for eligibility in drawing.

5

20. When you most recently renewed your aviation insurance, how did the initial quote compare to your existing rate? (Please circle the relevant category and provide a percentage where appropriate.)

Decreased ____%

Remained the Same

Increased ____%

What steps has your organization taken to control insurance costs? (Choose all that apply.)

____ Reduced the amount of liability coverage ____ Assumed more of the risk on hull (higher deductible, reduce amount covered on hull) ____ Increased the amount of training or changed training vendor ____ Eliminated certain types of flying ____ Parked all or some of your helicopters, Ceased Operations ____ Changed management philosophy towards safety ____ Switched insurance carriers ____ Could not obtain insurance ____ Did not change anything ____ Other (Please Describe) _____________________________________________

21. What trends have you seen for other types of insurance for your organization? (Please circle the relevant category and provide a percentage where appropriate.)

Vehicle - Liability

Decreased ____%

Same

Increased ____%

Health/Dental/Vision

Decreased ____%

Same

Increased ____%

Workmen’s Comp

Decreased ____%

Same

Increased ____%

Disability

Decreased ____%

Same

Increased ____%

Facilities

Decreased ____%

Same

Increased ____%

War and Expro

Decreased ____%

Same

Increased ____%

Other _____________ Decreased ____%

Same

Increased ____%


6

Hai Survey Ops Performance 2006

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