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AN INTERNSHIP REPORT ON BENCHMARK TRAVELS AND TOURS
Submitted to: Apex College, Internship Management Team in the partial fulfillment of the requirements for the degree degr ee of Bachelor of Business Administration- Travel and Tourism
Submitted by: Shailesh Shakya PU Regd No: 2009-2-54-0030 Exam Roll No: 10540025
Kathmandu, Nepal March 6, 2012
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APEX COLLEGE
Letter of Approval
This internship report prepared by Mr. Shailesh Shakya in partial fulfillment of the requirements for degree of Bachelor of Business Administration- Travel and Tourism has been supervised by me and recommended it for acceptanc e.
Name and signature of Advisor: Date:
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Acknowledgement
This report in been prepared for the internship project on travel agency operation which has been completed in “Benchmark Travels and Tours Pvt. Ltd” in Lainchaur, Kathmandu, Nepal. This report is been prepared in order to know the practical phase of the course to fulfill the requirements of course of BBA-TT.
The objective of this project is to know and be familiar with the practical and theoretical knowledge. I would like to express my sincere gratitude to Pokhara University for giving us this opportunity.
Finally I would like to express my gratitude to Mr. Shubham Paudel (Coordinator of BBA-TT) and supervisor Mr. Bindu Raj Khanal and Mr. Dinesh Acharya and Apex College for valuable suggestion, encouragement and guidance as a supervisor of my project work.
The project work will not have taken the present form of my associate teachers of BBA-TT family and my classmates for their co-operation and full support to prepare this project work. In the process of conducting an industrial report I have received a valuable help from Mr. Bishnu Adhikari (Executive Director). Without his help these industrial reports of Benchmark Travels And Tours Pvt. Ltd would not have been possible.
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Executive Summary
This report is written as a part of the internship report work of Bachelor in Business Administration- Travel and Tourism (BBA-TT) course of Pokhara University. This kind of work provides us an opportunity to have a practical experience on collection, processing, analyzing information and draw some conclusion on particular field. In this respect I have chosen Benchmark Travels an d Tours Pvt. Ltd.
Chapter-1 consists mainly background of study where I have described tourism in the view of different scholars, development of tourism sector in Nepal, types of travel organization, what internship means to us, objectives of internship, limitations that occurred during this period and methodology.
Similarly, Chapter-2 consists of background of organization i.e. Benchmark Travels and Tours, internship activities, internship achievements and discussion and evaluation of my internship work and organization.
And Chapter-3 consist Summary and Conclusion of Internship
Finally, last page consist of bibliography.
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Table of Contents
Chapter -1: Introduction .............................................. ...................................................................... ............................................... ......................... ..1 1-9 1.1 Internship Background ............................................... ...................................................................... ........................................... .................... 1 1.2 Internship Objectives ............................................. ..................................................................... ............................................... ....................... 2 1.3 Introduction of the Tourism Industry ............................................. ..................................................................... ........................ 3 1.4 Types of Agencies .............................................. ...................................................................... ............................................... ............................ ..... 4 1.5 Tourism History in Nepal .............................................. ...................................................................... ..................................... .............5-7 1.6 Types of Travel Organizations ............................................... ....................................................................... ................................ ........ 8 1.7 Methodology ............................................. ..................................................................... ............................................... ................................... ............ 9 1.8 Organization Background .............................................. ...................................................................... ................................. .........10-13 1.9 Major objectives of Benchmark ..................... Benchmark ............................................. ................................................ ..........................14-15
Chapter -3: Summary and Conclusion ............................................ .................................................................... ..........................24-25
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List Of Abbrevations
BBA-TT- Bachelor In Business Administration- Travel And Tourism NTB- Nepal Tourism Board CAAN- Civil Aviation Authority Of Nepal NAC- Nepal Airline Corporation IATA- International Air Transport Association NATTA- Nepal Nepal Travel Agents Association UFTAA- Universal Federation of Travel Agents Association GON- Government of Nepal
