SERVICIO NACIONAL DE APRENDIZAJE TEGNOLOGIA EN GESTION LOGISTICA
Actividad de aprendizaje 4 Evidencia 2: “Business meeting workshop”
SILVIA LISETH BAUTISTA VARGAS VICTORIA SHIRLEY RUBIO ROCHA FICHA:1565222
ABRIL 2018
Actividad de aprendizaje 4 Evidencia 2: “Business meeting workshop”
Business meeting workshop In a working setting, to be able to speak in a second language, English in particular, is a must. It allows to manage technical processes and opens up new business opportunities. This is the reason why, this time, the training and complementary material focuses on meetings; and it gives, not only some important meeting expressions, but some meaningful tips on pronunciation. Now, it's time for you to evidence your learning throughout this workshop. 1. R
Write the past form of the following verbs:
begin close complete cover deliver develop discuss
began closed completed covered delivered developed discussed
join hold present receive value is move
joined held presented received valued been moved
Read the following dialogue. Then, fill in the gaps using the verbs from the previous activity in the appropriate form. Some verbs are used more than once.
BUSINESS MEETING DIALOGUE Taken and adapted from: thoughtco.com 1. INTRODUCTIONS
B eg in the meet meeting ing with introductions with s pecial at atte tention ntion paid paid to newcomers . Meeting C hair hairma man: n: If we are all here, let's get started. First of all, I'd like you to please join me in welcoming Jack Peterson, our Southwest Area Sales Vice President.
J ack P eters on: Thank you for having me, I'm looking forward to today's meeting. Meeting C hair hairma man: n: I'd also like to introduce Margaret Simmons who recently 1) JOINED our JOINED our team. 2. REVIEWING PAST BUSINESS
It's a good idea to review review pas pas t bus bus ines s s hortl hortlyy before moving moving on to the main topic topic of disc uss ion. Meeting C hair hairma man: n: We're here today to discuss ways of improving sales in rural market areas. First, let's go over the report from the last meeting which was 2) HELD on June 24th. Right, Tom, over to you.
A lex Young Y oung : Thank you Mark. Let me just summarize the main points of the last meeting. We 3) BEGAN the BEGAN the meeting by approving the changes in in our sales reporting system 4) DISCUSSED on DISCUSSED on May 30th. After briefly revising the changes that will take place, we 5) MOVED on to a brainstorming session concerning after customer support improvements. You'll find a copy of the main ideas 6) DEVELOPED and DEVELOPED and in 7) DISCUSSED 7) DISCUSSED these these sessions in the photocopies in front of you. The meeting 8) DECLARED 9) DECLARED 9) CLOSED at CLOSED at 11.30.
3 . BEGINNING THE MEETING
Make s ur ure e that that ever everyo yone ne has an ag ag enda of the meetin meetingg and stic s tickk to it. i t. R efer to the the ag ag enda from time time to to time duri during ng the mee meeting ting to keep the dis cus s ion on track track . Meeting C hair hairma man: n: Thank you Tom. So, if there is nothing else we need to discuss, let's move on to today's agenda. Have you all 10) RECEIVED a RECEIVED a copy of today's agenda? If you don't mind, I'd like to skip item 1 and move on to item 2: Sales improvement in rural market areas. Jack has kindly agreed to give us a report on this matter. Jack?
4. DISCUSSING ITEMS
Diss cus s item Di itemss on the the ag ag end enda a ma maki ng s ure to to parap paraphrase hrase and cla clarify rify as you move throug h the me meet eting ing . Chris Morgan organ:: Before I begin the report, I'd like to get some ideas from you all. How do you feel about rural sales in your sales districts? I suggest we go round the table first to get all of your input.
A lex Young Y oung : In my opinion, we have been focusing too much on urban customers and their needs. The way I see things, we need to return to our rural base by developing an advertising campaign ca mpaign to focus on their particular needs.
A nne S tevens on: I'm afraid I can't agree with you. I think rural customers want to feel as important as our customers living in cities. I suggest we give our rural sales teams more help with advanced customer information reporting.
A lex Young Y oung : Excuse me, I didn't catch that. Could you repeat that, please? A nne Stevens S tevens on: I just stated that we need to give our rural sales teams better customer information reporting.
Chris Morgan organ:: I don't quite follow you. What exactly do you mean? A nne Stevens S tevens on: Well, we provide our city sales staff with database information on all of our larger clients. We should be providing the same sort of knowledge on our rural customers to our sales staff there.
Chris Morgan organ:: Would you like to add anything, Tom? A lex Young Y oung : I must admit I never thought about rural sales that way before. Chris Morgan organ:: Well, let me begin with this Power Point presentation (Chris presents his report). As you can see, we are developing new methods to reach out to our rural customers.
A nne Stevens S tevens on: I suggest we break up into groups and discuss the ideas we've seen 11) PRESENTED. PRESENTED. 5. FINISHING THE MEETING
Close the meeting by summarizing what's been discussed and scheduling the next meeting. Meeting C hair hairma man: n: Unfortunately, we're running short of time. We'll have to leave that to another time.
J ack P eters on: Before we close, let me just summarize the main points: -Rural customers need special help to feel more 12 VALUED -Our sales teams need more accurate information on our customers. -A survey will be 13) COMPLETED to COMPLETED to collect data on spending habits in these areas. -The results of this survey will be 14) DELIVERED to DELIVERED to our sales teams. COVERED the Meeting C hair hairma man: n: Thank you very much Jack. Right, it looks as though we've 15) COVERED the main items Is there any other business?
A lex Young Y oung : Can we fix the next meeting, please? Meeting C hair hairma man: n: Good idea Donald. How does Friday in two weeks time sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone? Excellent. I'd like to thank Chris for coming to our meeting today. The meeting is 16) CLOSED
The previous dialogue doesn't include greetings at the beginning. Read the dialogue Again and write the most appropriate greeting to start the meeting.
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Right, everyone has arrived now, so let´s get started. Bien, todo el mundo ha llegado, así que podemos comenzar. If we are all here, let´s start the meeting. Si estamos todos aquí, comencemos la reunión Now that everyone is here, shall we begin? Ahora que estámos todos aquí, ¿empezamos? Shall we get down to business? ¿Nos ponemos manos a la obra? / ¿Hablamos de negocios? Well, since every is here, we should get started. Bueno, ya que todo el mundo está aquí, deberíamos estar empezando. Okay, we have a lot to cover today, so we really should get start ed. Bien, tenemos mucho que hacer hoy, así que deberíamos de verdad estar empezando. Hello everyone. Thank you for coming today. Hola a todo el mundo. Gracias por venir hoy. Okay, let´s begin. Firstly, I´d like to welcome you all.
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Bien, empecemos. En primer lugar me gustaría dar la bienvenida a todos. Thank you all for coming at such short notice. Gracias a todos por venir en tan corto espacio de t iempo I really appreciate your attendance to this meeti ng. Aprecio mucho vuestra asistencia a esta reunión. For those of you who don´t know me yet, I am… Para aquellos que todavía no me conozcan, Soy… Please join me in welcoming… Por favor, acompáñenme en dar la bienvenida… I´d like to extend a warm welcome to… Me gustaría extender esta calurosa bienvenida a… We ar e pleased to welcome… Estamos encantados de dar la bienvenida…
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Firstly, I´d like to introduce…
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En primer lugar, me gustaría presentar…
