Electronic Technician Guide (ET) What is ET Cat ET is the program that customers use to diagnose and repair problems quickly. Cat ET is a PC based service and electronic information tool which obtains information from electronically controlled Caterpillar equipment. Cat ET allows customers to view status parameters, logged codes, and active codes, perform functional tests and record and view data logs. ET is NOT a troubleshooting guide or service manual.
Who can purchase ET 1. Only customers that OWN OWN Cat products and the customer’s products must be listed listed in the DBS population database. (No Competitors) 2. The customer must be doing business in Warren CAT’s territory. territory. 3. Must have a Warren CAT Credit Account (no credit card, cash or checks for first time licensing or annual renewal fees).
Caterpillar Distribution Guidelines • Service • Service • Service
software will not be sold to Caterpillar competitors or dealer competitors. software, software activation codes, and passwords will not be sold to any third party. software will not be sold outside the dealer territory.
Connecting to Cat products Cat ET requires the 317-7484 Cat Communication Adapter 3 or 2755120 Communication Adapter II (now discontinued) to communicate between the PC and electronic control module on the product. The Cat ET installation software is required to install the Cat ET program for customers. After the Cat ET program is installed, dealers must license the customer installation to make it functional.
Purchasing ET The installation software is available by download or a CD can be obtained from a Warren Cat facility. Cat releases 3 versions of ET per year (labeled with current year, followed by A, B or C. i.e. 2013A, 2013B, 2013C). Software updates are free with a current license.
Available Licenses Customer All-Product Cat ET License
NEXG5007
Customer On-Highway Truck Engine Cat ET License
NEXG5009
PC serial number and user name are required to issue ET license. Only the ET serial number is required for license renewal. Each license is transferable upon software or hardware failure. Each software license will be identified by a unique serial number (example: ET010101) which will be specific to the computer it is installed on. The customer will be responsible for providing the ET serial # and computer serial # when a license must be revoked and replaced. Customers may deactivate a license on one computer and activate on another computer. The ET program on the computer with the deactivated license will no longer function. Pricing effective Jan 1, 2014 License charge: $1200.00
(Renewable from 1 to 90 days before expiration date)
License cannot be renewed on or after expiration date. New license required. Note: Single Version License NEXG5039 & NEXG5045 are no longer available starting January 1 2012.
The ET program has a built-in timer which displays the date the software license expires. The program will cease to function after that date. For questions regarding Cat ET software, licensing or other issues for engine customers, please contact:
Dave Patrick Warren Cat Oklahoma City OK
[email protected] 405-917-2772 Office
405-708-8098 Mobile
Note: Windows 7 is currently recommended. Windows 98, NT, 6.0, and 2000 is no longer supported. Windows XP will not be supported after 2013. Windows 8 will be supported beginning in 2014. Available Tooling for Cat ET 317-7484 7X-1414
Communication Adapter III ($1096.75) Cat Data Link (CDL) 10 Pin CSA Adapter (Cat Gas engines) ($97.10)
No extension cable is offered through Caterpillar for Comm adapter III. Active USB 2.0 extension cables up to 25 meters can be purchased through Monoprice.com. 317-7492
Wireless Communication Adapter III radio ($980.05) (optional)
On-highway truck adapter cables
7X-1686
ATA 6pin to 9pin Adapter (pre-2000 on-highway truck) ($82.78)
7X-1714
Cable-Adapter for 1997 and newer GM on highway truck products ($113.85)
157-4829
Cable-Adapter for J1939 Data Link (9 pin connector for on-highway trucks) ($63.74)
Communication Adapter II cables
370-8059
USB to serial Adapter if required (only required if using 275-5120 or earlier Communication Adapter II with computers that do not have a serial port)($24.83)
225-5985
Parallel PC Cable IEEE 1284 (pin to pin connector)($33.98) (25 foot) (For Comm Adapter II only)
321-4331
HD Serial Cable (for Comm Adapter II to replace 1600141 or 1960055 )($48.74)
Recommended settings After installing Cat ET, open “utilities” and “preferences”, and “modify”. Make sure communication device is programmed to the type of communication adapter you are using. The ET program defaults to “Cat Communication Adapter III”. Select “Communication Adapter II/Serial IP” if using the Comm adapter II. Make sure “dual data link service” is enabled. If using Comm adapter II with the USB to serial adapter, make sure the drivers for the USB to serial adapter are installed. After installing drivers, open device manager and check the comm port assignment. Program ET for the same comm port as displayed in device manager. The comm port will change whenever the USB to serial adapter is inserted in a different USB port. Click on the “confirmation” tab and remove all 5 check marks. This change disables the ET program from prompting “are you sure?” on parameter changes, diagnostics, program exit, etc. Click “show dialogs” tab and remove check mark from “warranty report startup”. Check firmware in comm adapters to make sure it’s the most current. ET 2013C prompts if communication adapter firmware is out of date. Use appropriate toolkit to update. Comm adapter II firmware is 3.1.0 Comm adapter III firmware is 1.23.54. The tool bar can be customized to your preferences. I usually add “print to file” and “exit” buttons.
