An action plan for listening skills. A lesson plan based on Amanda Todd case of cyber bully
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active listening skills
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Here are practical tips-tricks-techniques to be a better listener. A good compilation in order to understand better difference between Active and Passive Listening. These practical tips would surel...
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Academic English
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Complete First
EFFECTIVE LISTENING SKILLS BUSINESS COMMUNICATION
IMPORTANCE OF EFFECTIVE LISTENING
What Is Hearing? • A process of perceiving sound by detecting vibrations via ears. • Physical ability. • The auditory faculty.
What Is Listening? • Absorption of the meanings of words and sentences by brain. • An active process – receive, construct & respond (Emmert, 1994) • A trained skill. • “Hearing with purpose.”
Purpose Of Listening • Receive information • Follow instructions • Evaluate information • Pleasure • Empathize
TYPES OF EFFECTIVE LISTENING
Types Of Listening Skills Active
Dialogic
Initial
Appreciative
Discriminative
Judgmental
Attentive
Empathetic
Partial
Biased
Evaluative
Reflective
Casual
False
Relationship
Comprehension
Full
Sympathetic
Critical
High-integrity
Therapeutic
Content
Inactive
Total
Deep
Informative
Whole-person
Types Of Listening Skills Active
Dialogic
Initial
Appreciative
Discriminative
Judgmental
Attentive
Empathetic
Partial
Biased
Evaluative
Reflective
Casual
False
Relationship
Comprehension
Full
Sympathetic
Critical
High-integrity
Therapeutic
Content
Inactive
Total
Deep
Informative
Whole-person
Taxonomy of listening by Wolvin & Coakley, (1979,1988)
BARRIERS TO EFFECTIVE LISTENING
Barriers (1) • Physiological limitations • Inadequate background Information • Partial listening and distractions • Fear being influenced or persuaded