Product Overview
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NetkaView Network Manager
NetkaView® Network Manager (NNM), carrier -grade network management software provides Fault, Configuration, Accounting, Performance and Security management (FCAPS) for managing multi-vendor IP devices and multi-networking technologies including MPLS, QoS, IP SLA, PAA, NetFlow, sFlow, NBAR and wireless technology.
Key Advantage
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Manage multi-vendor IP devices and multi-networking technologies in one product.
Proactively monitor and alert you if network have utilization over threshold or network quality below threshold.
Alert you when network have any problems including alarm, status, utilization, spike, error or quality.
Summarize overall network status, utilization, top N statistic, network quality and events in a dashboard with drill-down feature.
Key Advantage
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Handle and manage plenty of network events with top-class event management and tools including Event Suppression, Event Correlation, Event Holding, Event Escalation, Event Journal, Auto Event Clearing and Root Cause Analysis.
Help you to troubleshoot network and user application problem with top-class traffic and network quality analysis.
Uniqueness - Technologies & Innovation
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High speed distributed polling engine which supports polling large network (more than 100,000 interfaces within 5 minute!!!!)
Manage multi-vendor IP devices in one product such as
Manage multi-networking technology in one product including ……… MPLS, QoS, IP SLA, PAA, NetFlow, sFlow, NBAR and wireless technology.
Uniqueness - Technologies & Innovation
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Powerful web-portal based on customer, user group, geography or network which can reduces customer’s cost.
Support automatic discovery and polling without administrator’s work ……… by discovering nodes and interfaces in network.
Provide full IT management solution ……… by integrating with our system management software (NetkaView Server Manager) and service management software (NetkaQuartz Service Desk)
Integrate with Microsoft Visio ……… users can view the network status and utilization on network diagram created by Microsoft Visio.
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Uniqueness - Technologies & Innovation
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Integrate with Google Map ……… users can view network status and utilization on Google Map according to network device location.
Support automatically database and polling engine failover.
Include more than 30 monitoring dashboards and 300 out-of-the-box reports.
Uniqueness – Addressing Customer’s Needs
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NNM could solve customer’s specific problems as follow:
Centralized Management Problem : Many customers have more than one management softwares. This lead difficulties for operating and maintaining different management platforms. • NNM could manage multi-vendor IP devices in one product. • NNM have various modules addressing different needs in one product.
Performance Problem : Polling performance degrade when network size is large. • NNM support distributed polling upon network size. Problem : Traffic analyzing performance degrade when plenty of flow come in. • NNM support distributed flow collectors upon number of traffic flow.
Scalability Problem : Limitation of expandability • NNM support system expansion for all components (poller, logger, flow collector) to manage large network.
Uniqueness – Addressing Customer’s Needs
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NNM could solve customer’s specific problems as follow:
High Availability (HA) Problem : Don’t support HA when any software component fail. • NNM support self healing when any service fail. • NNM support automatically failover when poller have problem.
Customer Centricity Problem : There is no customer portal for monitoring and reporting. • NNM have Customer Portal which enable service provider’s customer to monitor and generate various reports by themselves.
Troubleshooting Problem : Hard to troubleshoot problem due to plenty of network events. • NNM could correlate event log to help network administrator for troubleshooting. • NNM could summarize overall network status, top N statistic and events in one dashboard. • NNM could analyze user application problem by analyzing user traffic and network quality.
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Awards
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The best of Tools & Infrastructure Application Asia Pacific ICT Alliance Awards 2011
Overview
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NetkaView® Network Manager, the carrier-grade network management software provides "FCAPS" management:
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Fault Management (all enabled SNMP IP devices, Syslog, Trap) Configuration Management (currently support Cisco, Juniper, H3C, Extreme only) Accounting Management (NetFlow, sFlow, NBAR) Performance Management (all enabled SNMP IP devices) Security Management (Cisco Secure ACS Integration)
NetkaView® Network Manager uses standard protocol e.g. SNMP, Telnet, SSH, ICMP to manage IP devices NetkaView® Network Manager could manage small network up to large network (manage > 10,000 devices and > 180,000 interfaces in real network).
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Netka SW Framework in TMN Framework Business Management Layer (BML)
Manage overall business
Service Management Layer (SML)
Event Correlation
Network Management Layer (NML)
Fault Management
Element Management Layer (EML)
Service Provisioning
Inventory Management
Configuration Management
Accounting Management
SLA & QoS Management
Performance Management
Polling T E N L E T
Network Element Layer
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H S S
Incident/Change Management
Security Management
Notification P M N S
P M C I
G O L S Y S
P A R T
W O L F
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Software Architecture
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S P T T H
P T T H
Email
Web Module
O S S
SOAP
W e b S e r v i c e
SMS
L Q S
Database Module
SQL
H S S / T E N L E T
L Q S
SYSLOG
Log/Flow Module
TRAP
L Q S
Polling Module T E N L E T
H S S
P M N S
P M C I
G O L S Y S
Network Element Layer
P A R T
W O L F
O S S
Deployment Model
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Small Scale Solution (< 10,000 interfaces) System: x86, x64 server with Xeon or higher CPU running Windows Server 2008, 2003 Memory: 2GB minimum Available disk: 2GB exclude database Internet Information Services 7.0, 6.0 .NET Framework 2.0
Deployment Model Medium Scale Solution (< 100,000 interfaces)
Polling/Logging Server
System: x86, x64 server with Xeon CPU running Windows Server 2008, 2003 Memory: 1GB minimum Available disk: 250MB
Database and Web Server
System: x86, x64 server with Xeon CPU running Windows Server 2008, 2003 Memory: 4GB minimum Available disk: 2GB IIS 7.0, 6.0 .NET Framework 2.0
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Deployment Model Large Scale Solution (> 100,000 interfaces)
Database Server
Polling/Logging Server
System: x86, x64 or SPARC computer running Windows Server 2008, Windows Server 2003, Solaris, Linux Memory: 8GB minimum Available disk: 250MB exclude database
System: x86, x64 server with Xeon CPU running Windows Server 2008, 2003 Memory: 2GB minimum Available disk: 250MB
Web Server
System: x86, x64 computer w/ Xeon or higher processor running Windows Server 2008, 2003 Memory: 2GB minimum Available disk: 2GB IIS 7.0, 6.0 .NET Framework 2.0
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Product Line Up
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Optional Modules
Standard Edition (SE) Professional Edition (PE) Enterprise Edition (EE)
Customer Module MPLS Module (Cisco) QoS Module (Cisco, Juniper, Extreme) IP SLA Module OID Monitoring Module NetFlow Module NetFlow Customer Module Alert & Escalation Module Working Hour Report Module Visio Diagram Module Google Map Module Cisco ACS Module Accedian NID Module Wireless AP Module DSLAM Module Web Service Module System Health Check & Failover Module
Standard Edition Feature
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Professional & Enterprise Edition Feature Same as Standard Edition with additional features below Enterprise Edition Professional Edition
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Screenshots - Network Executive Traffic Packet Event RTT Heat Command Config Interface Inventory Everyday Node Privilege Summary View Chart Availability View View Summary View Compare View Diagram View Setup Report Statistic View Report Tool (Hot Tone) (Cold Tone) Report Report
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Product Modules
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Customer Module is customer web portal which enable service provider’s customer monitor and generate report for rented circuits. MPLS Module manage MPLS network including Fault / Performance / Configuration management and support MPLS VPN service provisioning from PE down to Access Switch. QoS Module enable user to see QoS class traffic and support QoS policy provisioning (Classification/Policing/Marking). IP SLA Module enable user to see end-to-end network performance for response time, availability, packet lost, latency, jitter, MOS and ICPIF by using Cisco device as probe. NetFlow Module is NetFlow Collector / Analyzer / Reporter includes dashboard and various reports. The module support NetFlow version 5, 9 (RFC 3954), sFlow (RFC 3176) and support NetFlow Sampling. Reports include App/Source IP/Destination IP/Domain/AS/Organization/Country. NetFlow Customer Module enable service provider to provide value added service to their customers for in-depth application reports and domestic/international traffic reports.
Product Modules
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Visio Diagram Module enable user to see network status and utilization on Visio Diagram. User can click to see utilization, response time, packet lost and interface statistics. Google Map Module enable user to see network connection status and utilization on Google Map according to network device location. User can click to see utilization, response time, packet lost and interface statistics. Cisco ACS Module integrate with Cisco Secure Access Control Server to monitor authentication/authorization/accounting. The module include alerting for failed attempt network login. DSLAM Module is universal broadband management software which support activating/deactivating ADSL or G.SHDSL service for multi-vendor DSLAM products including Zyxel, Allied Telesyn, Alcatel, Huawei, Siemens and Cisco. Wireless AP Module enable user to monitor and manage wireless access point. User can track associated client, MAC address, signal strength, connected time, data rate, traffic. Web Service Module enable other softwares to access database of NetkaView Network Manager via Web Service (SOAP protocol).
NNM Accedian NID Module
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PAA test status near real-time monitoring PAA test statistic near real-time monitoring with profile setup PAA test results and reports include:
PAA Status Report PAA Statistic Summary Report PAA Reachability Report PAA Response Time Report PAA Packet Loss Report (both directions) PAA Latency Report (both directions) PAA Jitter Report (both directions)
Alert via email, sms when PAA test over threshold PAA test provisioning tool RFC-2544 throughput test provisioning and report
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