KPI Template HSE

KPI Guidelines 2013

Draft HSE KPI Template 2013 - Guidelines 1

KPI title

Exact title of KPI. This is the short title which should be exactly as it appears in summary lists of KPIs for example in the National Service Plan or Corporate Plan. 

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KPI Description

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Where definitions exist in other documents these should be i ncluded here e.g. Vision for Change or HIQA report Where definitions exist which are very long they can be referenced here. Rationale for the measurement of the KPI HSE or Government priority Importance of area eg: high incidence, high morbidity, high service-user volumes, costly to provide. Consequences of poor performance on target population 

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KPI Rationale

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Potential for improvement if performance is known Evidence to support outcome improvement if target reached Existence of agreed/recognised target or benchmark

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Indicator Classification

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KPI Target

Please tick which Indicator Classification this indicator applies to, ideall y choose one classification (in some cases you may need to choose two). q Person Centred Care q Effective Care q Safe Care q Better Health and Wellbeing q Use of Information q  Workforce q Use of Resources q Leadership, Governance and Management (see notes attached) Indicate the target for the KPI – a target should be set for the KPI to inform progress This may take the form of expected activity or a benchmark against similar organisations or systems e.g. a HIQA target. Indicate how the KPI will be calculated. 

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KPI Calculation

The target population is called the denominator and includes all services users or events that qualify for inclusion in the measurement process (for ratios the numerator is not included in the denominator). The subset of the target population that meets the criteria as defined in the indicator is called the numerator. Specify whether KPI is expressed as a proportion; ratio; percentage; or count and how it should be interpreted against target. Indicate the data source(s) which will be used for the KPI. This should give details of primary data collection, e.g. PHN records, patient charts, administration data bases, survey data. It should indicate the route through which data is communicated and collated, e.g. provided provided by PHNs to LHOs to RDO Business Unit to BIU. 

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Data Source Data Completeness

Data Quality Issues 7

Datta Col Da Colle lect ctiion Fr Freq equ uen ency cy

Data Completeness and any Data Quality issues Specify the % coverage of this KPI . Specify any data quality issues known. Indicate how often the data to support the KPI will be collected qDaily

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Tracer Co Conditions

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Minimum Data Set

qWeekly

q Monthly

qQuarterly

qBi-annually

Inte In tern rnat atio iona nall Comp Compar aris ison on

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KPI Monitoring

qOther

 – give details: Indicate the terms which should be used to identify what should be included in the data. This should include synonyms, International Classification of Disease (ICD) and SNOMED Indicate what core data items (with definitions) should be collected for the purpose of reporting the KPI. The data lines can be included here or an example appended for information where there is a definitive minimum data set available. Indicate if this KPI is collected in other jurisdictions outside of Ireland and therefore allows for international comparison. Indicate how often the KPI will be monitored and by whom 

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q Annually

KPI will be monitored on a (please (please indicate below) basis: basis:

qDaily qWeekly q Monthly qQuarterly qBi-annually  – give details: Please indicate who is responsible for monitoring this KPI:

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KPI Reporting Frequency

KPI report period

qOther

Indicate how often the KPI will be reported (at a National level this will align with the agreed reporting timeframe in the NSP). qDaily

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q Annually

qWeekly qMonthly

qQuarterly

qBi-annually

q Annually qOther –

give details: Indicate the period to which the data applies q Current

e. . dail data re orted on that same da of activit , monthl data re orted July) q Quarterly in arrears (quarter 1 data reported in quarter 2) q Rolling 12 months (previous 12 month period) q Other – give details: _________________________ Indicate the level of aggregation – this refers to the combination of results to provide a broader picture of performance for example over a geographical location. q Monthly in arrears (June data reported in

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KPI Reporting Aggregation

q National

q Regional

q LHO Area

q

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Web link to data

Hospital q County q Institution q Other – give details: Indicate where the KPI will be reported for example: q Corporate Plan Report q Performance Report (NSP/CBP) give details: Indicate the web link to the data (where this is available)

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Additional Information

Include any additional information relevant to the KPI

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KPI is reported in which reports?

qCompStat qOther –

Contact details for Data Manager / Specialist Lead

Name:

Email address:

Telephone Number 

National Lead and Directorate

Name:

Email address:

Telephone Number:

Key Performance Indicator Title 1 2 3

4 5 6

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KPI Title KPI Description KPI Rationale Indicator Classification

KPI Target KPI Calculation Data Source Data Completeness Data Quality Issues Data Collection Frequency

Please tick which Indicator Classification this indicator applies to, ideall y choose one classification (in some cases you may need to choose two). oPerson Centred Care oEffective Care Safe Careo Better Health and Wellbeing oUse of Information o WorkforceoUse of Resourceso Leadership, Governance and Management o

oDaily

oWeekly

oMonthly

oQuarterly

oBi-annually o Annually oOther –

give details: 8 9 10 11

Tracer Conditions Minimum Data Set International Comparison KPI Monitoring

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KPI Reporting Frequency

KPI will be monitored on a (please indicate below) basis: oDaily oWeekly o Monthly oQuarterly oBi-annually o Annually oOther – give details: Please indicate who is responsible for monitoring this KPI:___________________________________ Quarterly oBi-annually o Annually qDaily qWeekly oMonthly qOther – give details:

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KPI report period

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KPI Reporting Aggregation

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KPI is reported in which reports ?

16 Web link to data 17 Additional Information Contact details for Data Manager / Specialist Lead National Lead and Directorate

oCurrent (e.g. daily data reported on that same day of

activity, monthly data reported within the same month of activity) oMonthly in arrears (June data reported in July) oQuarterly in arrears (quarter 1 data reported in quarter 2) oRolling 12 months (previous 12 month period) oNational oRegional o LHO Area o Hospital o County o Institution oOther – give details: o Corporate Plan Report oPerformance Report (NSP/CBP) oCompStat oOther – give details: