INFORME SOBRE LOS PROCEDIMIENTOS SEGUIDOS EN LA SELECCIÓN DE LAS VARIABLES PARA GENERAR INDICADORES
ALUMNO: CARLOS ALBERTO HOYA SANJUAN
SERVICIO SERVICIO NACIONAL DE APRENDIZAJE CENTRO AGROTURISTICO TECNOLOGÍA EN NEGOCIACIÓN INTERNACIONAL BARRANCABERMEJA 2016
INFORME SOBRE LOS PROCEDIMIENTOS SEGUIDOS EN LA SELECCIÓN DE LAS VARIABLES PARA GENERAR INDICADORES
ALUMNO: CARLOS ALBERTO HOYA SANJUAN
Ac!"!#$# #% $&'%(#!)$*% N+, E"!#%(c!$ 2: !(.+'/% +'% + &'+c%#!/!%(+ %34!#+ %( $ %%cc!5( #% $ "$'!$% &$'$ 3%(%'$' !(#!c$#+'%
TUTOR: JUAN ORLANDO BERDUGO MORANTES ADMINISTRADOR DE NEGOCIOS INTERNACIONALES
SERVICIO SERVICIO NACIONAL DE APRENDIZAJE CENTRO AGROTURISTICO TECNOLOGÍA EN NEGOCIACIÓN INTERNACIONAL BARRANCABERMEJA 2016
Contenido P3, RESUMEN,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,7 INTRODUCCIÓN,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,6 1, C+('4cc!5( C+('4cc!5( #% + I(#!c$#+'%,,, I(#!c$#+'%,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,8 ,,,,,,,,,,,,,,,,,,,,8 2, 94; &4%#% %' c+('+$#+ c+('+$#+ c+( + !(#!c$#+'%<,, !(#!c$#+'%<,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,8 ,,,,,,,8 =, C!c+ !c+ &$'$ % &'+c%+ #% c+('4cc!5( c+('4cc!5( #% !(#!c$#+'%,, !(#!c$#+'%,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,> ,,,,,,,,,,,,,,,,> =,1, I#%(!. I#%(!.!c$ !c$c!5 c!5(( ?@+ R%"! R%"!!5( !5( #% P'+#4 P'+#4c+ c+ ? O*%!"+ O*%!"+ 4% %'( %'( /%#!#+,, /%#!#+,,,,,,,,,,,,,, ,,,,,,,,,,,,>> =,2, E$%c%' E$%c%' /%#!#$ /%#!#$ #% #%%/&%+ #%%/&%+ c$"%,,,,,,, c$"%,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,=,=, A!3($' $ '%&+($!!#$ '%&+($!!#$#%,,,, #%,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,10 ,,,,,,,,,10 =,, E$%c%' E$%c%' '%.%'%(% '%.%'%(% c+/&$'$!"+, c+/&$'$!"+,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,10 ,,,,,,,,,,,,,,,,,10 =,7, C+('4!' C+('4!' .5'/4$,,, .5'/4$,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,10 ,,,,,,,10 =,6, V$!#$' $!#$' I(#!c$#+'%,,,,,,,, I(#!c$#+'%,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,,,1 ,,,,,,,,,1 =,8, C+/4(!c$' C+/4(!c$' % I(.+'/$',,,,,, I(.+'/$',,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,16 ,,,,,,,,,,,,,16 1, CONCLUSIONE CONCLUSIONES,,,,,, S,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,18 ,,,,,,,18 2, BIBLIOGRAFÍA, BIBLIOGRAFÍA,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,1> ,,,,,,,,,1>
LISTA DE GRÁFICAS Y FIGURAS
Grafica No.1 D%&$'$/%(+ N$c!+($ #% P$(%$c!5( DNP, G4$ /%+#+53!c$ &$'$ $ .+'/4$c!5( #% !(#!c$#+'%, 200Cuadro No.1 U(!"%'!#$# #% 4!(#+, S!%/$ I(%3'$#+ #% G%!5( 2011,
RESUMEN
Y$ &$(% &$(%$# $#$ $ $ $ $c!" $c!"!# !#$# $#% % #% /%'c$ /%'c$#% #%+ + % (%c% (%c%$' $'!+ !+ c'%$ c'%$'' + + /%c$( /%c$(!/ !/+ + 4% 3$'$(!c%( 3$'$(!c%( 4% % "$( $ +3'$' $ /%$ 4% % %$%c%( % /+(!+'%+ /+(!+'%+ c+($(% $ '$"; #% /%#!c!+(% &$'$ #%%'/!($' $ %.%c!"!#$# #% $ !/&%/%($c!5( #% &$(, E+ c+('+% % '%$!)$( c+( 4($ &%'!+#!c!#$# %$%c!#$ &+' $ %/&'%$ #% $c4%'#+ c+( 4 &+!c$, A % &4%#% "%'!.!c$' ! % %( c4/&!%(#+ $ /%$, C$#$ +'3$(!)$c!5( +'3$(!)$c!5( %( 4 3%!5( /$(%*$ 4( c+(*4(+ c+(*4(+ #% !(#!c$#+'% 4% 3%(%'$( !/&$c+ !/&$c+ &+!!"+ + (%3$!"+, L+ '%4$#+ #% $ 3%!5( % /!#%( $ '$"; #% $(!! #% $ 4(!#$#% %'$;3!c$ ? $ 4(!#$#% +&%'$!"$, T+#$ T+#$ %/&'%$ %/&'%$ &4% &4%#% #% c+( c+(' '4!' 4!' + %%cc! %%cc!+($' +($' + !(#!c$ !(#!c$#+'% #+'% 4% '%4!%' '%4!%'$$ #$#$ #$#$ 4 c$'$c%'!c$ %$( !(#!c$#+'% %c+(5/!c+ .!($(c!%'+ #% /%'c$#%+ + !(#!c$#+'% &+' 4(!#$# .4(c!+($,
INTRODUCCIN
U( INDICA INDICADOR DOR % 4($ %& %&'%! '%!5( 5( c4$! c4$!$! $!"$ "$ + c4$(! c4$(!$ $!"$ !"$ +%'"$ +%'"$% % 4% &%'/!% &%'/!% #%c'! #%c'!!' !' c$'$c% c$'$c%' '!c !c$ $ c+/&+' c+/&+'$/! $/!%( %(+ + + .%(5/%( .%(5/%(+ + #% $ '%$!#$ '%$!#$## $ '$"; '$"; #% $ %"+4c!5( #% 4($ "$'!$% + % %$%c!/!%(+ #% 4($ '%$c!5( %('% "$'!$% $ 4% c+/&$'$#$ c+( &%'!+#+ $(%'!+'% + !%( .'%(% $ 4($ /%$ + c+/&'+/!+ &%'/!% %"$4$' % #%%/&%+ ? 4 %"+4c!5( %( % !%/&+, L+ !(#!c$#+'% !'"%( &$'$ %$%c%' % +3'+ ? % c4/&!/!%(+ #% $ /!!5( +*%!"+ /%$ &'+3'$/$ + &+!c$ #% 4( #%%'/!($#+ &'+c%+ + %'$%3!$ &+' %+ &+#%/+ #%c!' 4% +( $(% +#+ $ !(.+'/$c!5( 4% $3'%3$ "$+' ? (+ !/&%/%(% 4( #$+ ?$ 4% + + #$+ #$+ c+'' c+''% %&+ &+(# (#%( %( $ 4(!# 4(!#$# $#% % #% !(.+ !(.+'/ '/$c $c!5 !5(( 4 4%% &4 &4%# %#%( %( !(c !(c4! 4!'' ( (/ /%'+ %'+ +%'"$c!+(% + c!.'$ &%'+ ! (+ %( !3$#$ $ c+(%+ &$'$ 4 $(!! c$'%c%( #% %(!#+, P+' 4 &$'% $ !(.+'/$c!5( % 4( c+(*4(+ +'3$(!)$#+ #% #$+ 4% $ %' &'+c%$#+ &4%#%( /+'$' 4( 4 ( .%(5/%(+ ? #$( %(!#+ $ 4($ !4$c!5( %( &$'!c4$', &$' !c4$', C$#$ +'3$(!)$c!5( +'3$(!)$c!5( %( 4 3%!5( /$(%*$ 4( c+(*4(+ c+(*4(+ #% !(#!c$#+'% 4% 3%(%'$( !/&$c+ !/&$c+ &+!!"+ + (%3$!"+, L+ '%4$#+ #% $ 3%!5( % /!#%( $ '$"; #% $(!! #% $ 4(!#$#% %'$;3!c$ ? $ 4(!#$#% +&%'$!"$, T+#$ T+#$ %/&'%$ %/&'%$ &4% &4%#% #% c+( c+(' '4!' 4!' + %%cc! %%cc!+($' +($' + !(#!c$ !(#!c$#+'% #+'% 4% '%4!%' '%4!%'$$ #$#$ #$#$ 4 c$'$c%'!c$ %$( !(#!c$#+'% %c+(5/!c+ .!($(c!%'+ #% /%'c$#%+ + !(#!c$#+'% &+' 4(!#$# .4(c!+($, T+#+ T+#+ + 4% % K$c% K$ c% % &4%#% /%#!', S5+ ! % /!#% % &4%#% c+('+$', S5+ ! % c+('+$ % &4%#% #!'!3!', S5+ ! % #!'!3% % &4%#% /%*+'$',
1. Con Con!tru !trucci" cci"n n de de #o! #o! Ind Indica icador dore! e! L$ !34!%(% +( $c!"!#$#% &'+&4%$ &$'$ +3'$' %'4c4'$' 4( !%/$ #% !(#!c$#+'% #%('+ #% $ +'3$(!)$c!5(: $ I#%(!.!c$c! I#%(!.!c$c!5( 5( ?@+ '%"!!5( '%"!!5( #%: M!!5( M!!5( O*%!"+ O*%!"+ E'$;3!c+ E'$;3!c+ U4$'!+ U4$'!+ + B%(%.!c!$'!+ P'+#4c+ + S%'"!c!+, E$%c%' /%#!#$ #% #%%/&%+ c$"%: R%"!$' R%"!$' !&++3$ !(#!c$#+'% c A!3($' R%&+($!!# R%&+($!!#$#% $#% D% $c4%'#+ $ c$#$ (!"% #% $ +'3$(! +'3$(!)$c!5( )$c!5( # E$ E$%c% %c%'' '%.%'%( '%.%'%(% % c+/&$'$ c+/&$'$!" !"+ + % C+ C+( (' '4! 4!'' .5'/4 .5'/4$ $ . V$!#$' !#$' + + !(# !(#!c !c$#+ $#+'% '% 3 C+/4( C+/4(!c !c$' $' % I(.+ I(.+'/ '/$' $'
$. %&u %&u'' (uede (uede !er contr contro#a o#ado do con #o! #o! indica indicadore dore!) !) • • • •
P'+c%+ P'+#4c+ R%4$#+ !(%'/%#!+ R%4$#+ .!($% ? 4 !/&$c+
P$'$ $ c+('4cc!5( #% !(#!c$#+'% % (%c%$'!+ K$c%' 4($ '%.%!5( &'+.4(#$ #% $ +'3$(!)$c!5( #$(#+ '%&4%$ $ $ !34!%(% &'%34($:
%&u' !e *ace) C+( %$ &'%34($ % &'%%(#% 4% $ %(!#$# #%c'!$ 4 $c!"!#$#% &'!(c!&$% 4% &%'/!%( c4/&!' c+( $ '$)5( #% %' &+' $ c4$ .4% c'%$#$,
%&u' !e de!ea +edir) D%% '%$!)$'% $ %%cc!5( #% $4%$ $c!"!#$#% 4% % c+(!#%'%( &'!+'!$'!$, P$'$ %+ % '$$ #% %$%c%' 4($ '%$c!5( "$+'$#$ &+' %*%/&+ #% 0 $ 10 %3( % c'!%'!+ 4% % %$%)c$ 4% &%'/!$ &'!+'!)$' +#$ $ $c!"!#$#%, E( %$ '%.%!5( &4%#% $($!)$'% $*+ % !%/&+ #%#!c$#+ &+' % &%'+($ #% $ +'3$(!)$c!5( %( c$#$ $c!"!#$# #$#+ 4% '%4$ '%c+/%(#$% c%('$'% %( $ $'%$ 4% c+(4/$( $ /$?+' &$'% #% %.4%')+,
%&ui'n uti#i,ar- #a infor+aci"n) U($ "%) #%c'!$ ? "$+'$#$ $ $c!"!#$#% % #%%( %%cc!+($' + #%!($$'!+ #% $ !(.+'/$c!5( !(.+'/$c!5( ?$ 4% + !(#!c$#+'% !(#!c$#+'% #%%( #%.!(!' #%.!(!' 4$(c!$/% 4$(c!$/%(% (% %( .4(c!5( .4(c!5( #% 4!;( + "$ $ 4!!)$', %Cada cu-nto !e dee +edir)
E( %$ .$% #% $ '%.%!5( #%% &'%c!$'% $ &%'!+#!c!#$# c+( $ 4% % #%%$ +%(%' $ !(.+'/$c!5(, D%&%(#!%(#+ #% !&+ #% $c!"!#$# ? #% #%!($$'!+ #% $ !(.+'/$c!5( + !(#!c$#+'% K$'( #% %(%' 4($ 4 +'$ .'%c4%(c!$ %/&+'$ %( c4$(+ $ 4 &'%%($c!5(,
%Con /u' !e co+(ara) F!($/%(% #%%( %$%c%'% '%.%'%(% '%&%c+ $ 4 %'4c4'$ &'+c%+ + '%4$#+ 4% &4%#%( %' $(+ !(%'(+ $ $ +'3$(!)$c!5( c+/+ %%'(+ % %'(+ $ $ /!/$ ? 4% %'"!'( &$'$ %.%c4$' c+/&$'$c!+(%,
0. Cic#o -!ico (ara e# (roce!o (roce!o de con!trucci con!trucci"n "n de indic indicadore adore!! U($ "%) '%4%$ '%4%$ $ &'%34($ &'%34($ $(%'!+'% % &+!% &+!% &'+c%#%' c+( + &$+ &$(%$#+ %( &$'$ % &'+c%+ #% c+('4cc!5( #% !(#!c$#+'% c+/+ !34%:
0.1.. 0.1
Identif Iden tifica icaci" ci"n n 2o 2o Re3i!i Re3i!i"n "n de de 4rodu 4roducto! cto! O5eti O5eti3o! 3o! /ue !er !er-n -n +edi +edido! do!
E% &'!/%' &$+ '%&+(#% $ $ &'%34($: 9C4% +( + &'+#4c+ %'$;3!c+ ? +*%!"+ 4% %'( %"$4$#+< E% %' % &4(+ #% &$'!#$ &$'$ $%34'$' $ c+K%'%(c!$ #% + !(#!c$#+'% 4% % &'%%(#% c+('4!' 4 $(!! #%.!(!' % !&+ #% /%#!c!5( ? + %.4%')+ (%c%$'!+ &$'$ +%(%' $ !(.+'/$c!5( &%'+ c5/+ #%%'/!($' + 4% % c+(!#%'$ %'$;3!c+ &$'$ $ +'3$(!)$c!5( %% !(%''+3$(% % !4'$ $ '$"; #% $ !34!%(% c$'$c%'!c$: E % &'!(c!&$ !%( + %'"!c!+ 4% $ !(!4c!5( &'+&+'c!+($ #!'%c$/%(% $ 4( 44$'!+ %%'(+, L$ &'+"!!5( #% 4( &'+#4c+ %'$;3!c+ + '%%"$(% % '%&+($!!#$# #% $ !(!4c!5( ?$ %$ %( .+'/$ #!'%c$ + 4c+('$$#+, L$ #%/$ #%/$(# (#$$ #% + + 44$'! 44$'!+ + #% &'+#4 &'+#4c c+ + %' %'$ $;3! ;3!c+ c+ % c+( c+(!( !(4$ 4$ ! !%/ %/ !c !c$ $ &%'/$(%(% ? c$4!"$, L+ L+ '%c4' '%c4'+ + 4% % c+(4 c+(4/% /%(( %( $ 3%(%' 3%(%'$c $c!5 !5(( #% 4( &'+#4c &'+#4c+ + %'$ %'$;3! ;3!c+ c+ +( !/&+'$(% ?$ %$ c+/+ &+'c%($*% #% &'%4&4%+ #%!($#+ $ $ &'+"!!5( #% %'"!c!+ + !%( &+' % &+'c%($*% #% .4(c!+($'!+ $.%c$#+ $.% c$#+ $ $ &'+"!!5( #% %'"!c!+, E( %% &4(+ % !/&+'$(% $ /!/+ &'%c!$' $ /%$ $+c!$#$ $ #!cK+ +*%!"+ 4($ /%$ /%$ % #%.! #%.!(% (% c+/+ c+/+ $ $ %&' %&'% %!5 !5(( c+(c c+(c'% '%$ $ ? c4$( c4$(! !.! .!c$ c$ %% #% + + +3' +3'+ + 4 4%% $ +'3$(!)$c!5( &$(%$ $c$()$' %( % $+ 4 +'+ &%'!+#+ #% !%/&+ c+( '%$c!5( $ +
+*%!"+ %'$;3!c+ &'%"!$/%(% #%.!(!#+ &$'$ 4 !#%(!.!c$c!5( % #%% %(%' %( c4%($: A$'c$' % c+(*4(+ #% #!/%(!+(% #% #%%/&%+ #% $ 3%!5(: %.!c!%(c!$ %.!c$c!$ c$!#$# ? %c+(+/$, D%% %$' #%.!(!#$ c+( $% $ $ 3%(%'$c!5( #% c+/&'+/!+ !(%'(+ &+' + $(+ 4 c4/&!/!%(+ (+ #%% #%&%(#%' #% +'$ %(!#$#% + #% .$c+'% %53%(+, D%%( %(%' 4( c+/&+(%(% #% '%$!/+ % #%c!' 4% &4%#$( %' $c$()$#$ c+( + '%c4'+ K4/$(+ ? .!($(c!%'+ #!&+(!%,
0.$. 0. $.
E!ta E! ta# #ec ecer er +ed +edid ida! a! de de de!e de!e+( +(e6 e6oo c#a3 c#a3e! e!
P$'$ %% &$+ % '%&+(#% $ $ &'%34($: 9C4(+ !(#!c$#+'% c+('4!'< E (/%'+ ? !&+ #% !(#! !(#!c$ c$#+' #+'% % #%&%( #%&%(#% #%' ' #% + + +*% +*%! !"+ "+ #%%'/ #%%'/!( !($#+ $#+ &$'$ &$'$ $ %"$4 %"$4$c! $c!5( 5( #% $ $ c$'$c%'!c$ #% $ %(!#$# ? #% (!"% #% $ +'3$(!)$c!5( 4% % &'%%(#$( #%$''+$', E( 3%(%'$ + c'!%'!+ &$'$ #%c!#!' % (/%'+ #% !(#!c$#+'% !%(%( 4% "%' c+( + !34!%(% $&%c+: E (/%'+ #% !(#!c$#+'% #%% !/!$'% $ 4($ c$(!#$# 4% &%'/!$ $&4($' $ + %%(c!$ 4% &%'/!$ c$&$' % !(%'; #% + #!.%'%(% 44$'!+ $ + c4$% "$ #!'!3!#+, 4% c4'$( + #!.%'%(% &'+c%+ #% $ +'3$(!)$c!5(: %'$;3!c+ /!!+($% ? #% $&+?+, 4% c4'$( $ #!/%(!+(% #% #%%/&%+ #% /$(%'$ !(%3'$#$: %.!c!%(c!$ %.!c$c!$ %.%c!"!#$# ? %c+(+/$, 4% &%'/!$( c+(+c%' % #%%/&%+ #% + &'+c%+ '%4$#+ !(%'/%#!+ #+(#% $ '$"; #% /+(!+'%+ + %34!/!%(+ % '$$ #% "%'!.!c$' ! + 4% % % '%$!)$(#+ % c+(.+'/% c+( % &$( #% $cc!5( %$%c!#+ c+( $(%'!+'!#$# c+( % .!( #% !#%(!.!c$' #%!!#$#% #%/+'$ %c, J4(+ c+( + $(%'!+' %+ '%4$#+ !(%'/%#!+ !'"%( &$'$ c+('4!' !(#!c$#+'% #% c$!#$# c$!#$# 4% &+!!!%( &+!!!%( %(%' $(%c%#%(% $(%c%#%(% +'% $ %.!c$c!$ %.!c$c!$ ? $ +&+'4(!#$# #% &'+#4c+ .!($,
0.0. 0. 0.
A!i7 A! i7na narr #a #a!! re re!( !(on on!a !ai i#i #ida dade de!!
E( c+(c+ c+(c+'# '#$(c $(c!$ !$ c+( c+( % &4( &4(+ + $(% $(%'! '!+' +' #+ #+(#% (#% % /%(c! /%(c!+( +($$ 4 4%% + + !(#! !(#!c$ c$#+ #+'% '% % #%$''+$( $ + $'3+ #% $ %(!#$# %( +#+ + (!"%% ? #$#+ 4% % $+c!$( $ + '%4$#+ +'% + &'+#4c+@%'"!c!+ #% c$#$ (!"% % !(c4?%( %(+(c% + #!'%c!"+ + #% #%'% '% $ c$'3 c$'3++ 4% 4% +( +( '%& '%&+( +($ $ % % &+ &+'' %+ %+, , P+' P+' + 4 4%% % &$+ &$+ !34 !34!% !%( (%% $ $ !#%(!.!c$c!5( #% + 4% % /%#!' % %$%c%' $ '%&+($!!#$#% !(!4c!+($% &$'$ % c4/&!/!%(+ %( % /$(%*+ #% $ !(.+'/$c!5( $(+ &$'$ $!/%($' % !(#!c$#+' c+/+ &$'$ 4 $(!! ? &'%%($c!5( #% '%4$#+,
0.8. 0. 8.
E!ta E! ta# #ec ecer er re refe fere rent nte! e! co+ co+(a (ara rati ti3o 3o!!
E '%.%'%(% c+/&$'$!"+ c+/&$'$!"+ % %(c4%('$ %(c4%('$ $+c!$#+ $ &4(+ 1 %( % % %$%c!%'+( %$%c!%'+( $ /%$ $+c!$#$ $ + +*%!"+ 4% % &'%%(#%( /%#!' &+' + 4% 4( &'!/%' '%.%'%(% + c+(!4?% + &$(%$#+ &+' $ %(!#$# !( %/$'3+ $/!;( % &+!% %$%c%' 4( '%.%'%(% '%&%c+ #% +'$ %(!#$#% !/!$'% + c+/&$'$% + '%&%c+ #% #$+ K!5'!c+ +#+ #%&%(#%' #% $ (%c%!#$#% &$(%$#$ #%#% + +*%!"+ !(!c!$%,
0.9.
Con!tr tru uir f"r "r+ +u#a!
L$ c+('4cc!5( #% $ .5'/4$ #%% $%34'$' 4% 4 cc4+ +%(3$ !(.+'/$c!5( #% $ "$'!$% 4% % %( '$$(#+ #% /%#!' % #%c!' % '%4$#+ #% !(#!c$#+', S% 43! 43!%' %'%% $ !34 !34!% !%( (%% %' %'4c 4c4 4'$ '$ ! !c$ c$ &$'$ &$'$ % !(#! !(#!c$ c$#+ #+'' ? $ '%& '%&%c %c! !"$ "$ K+ K+*$ *$ /%+#+53!c$:
E!tructura :-!ica de un Indicador O5eti3o. S%$$' % &$'$ 4; % %$%c% % !(#!c$#+' ? 4; /!#%, Definici"n. D%% %' !/&% ? c$'$ % !(c4!' $#%/ ++ 4($ c$'$c%'!c$, Re!(on!ai#idad. I(#!c$ % &'+c%+ #4%+ #% !(#!c$#+' ? &+' + $(+ + '%&+($% #% $ $cc!+(% 4% % #%'!"%( #% /!/+, Recur!o!. D% &%'+($ !('4/%(+ !(.+'/!c+ %('% +'+, 4eriodicidad. D%% %' $ 4.!c!%(% &$'$ !(.+'/$' +'% $ 3%!5(, Ni3e# de referencia. P4%#%( %' /%$ #$+ K!5'!c+ 4( %(#$' %$%c!#+ 4( '%4%'!/!%(+ #% c!%(% + #% $ c+/&%%(c!$ + 4($ c!.'$ $c+'#$#$ &+' c+(%(+ %( % 3'4&+ #% '$$*+, 4unto! de #ectura. D%% %(%'% c$'+ %( 4; &4(+ % %"$' $ c$+ $ /%#!c!5( $ !(!c!+ %( 4($ %$&$ !(%'/%#!$ + $ .!($ #% &'+c%+,
Gr-fico 1. E5e+(#o! de e!tructura de un indicador
Fuente; D%&$'$/%(+ N$c!+($ #% P$(%$c!5( DNP, G4$ /%+#+53!c$ &$'$ $ .+'/4$c!5( #% !(#!c$#+'%, 200-
Gr-fico $.
Fuente; U(!"%'!#$# #% 4!(#+, S!%/$ I(%3'$#+ #% G%!5( 2011,
P$'$ % #!!3%(c!$/!%(+ % !%(%( %( c4%($ + !34!%(% $&%c+:
Identificaci"n fic*a t'cnica =c"di7o> 3er!i"n> fec*a?; P%'/!% $!3($' 4( c5#!3+ .%cK$ #% c'%$c!5( ? "%'!5( #% $ .!cK$ %( c$+ #% &+%'!+'% $*4% $ $ /!/$, C+''%&+(#%' + % $!3($'( #% $c4%'#+ $ !%/$ #% 3%!5( #+c4/%($ + #% !%/$ #% 3%!5( #% $ c$!#$# #% $ %(!#$#, No+re de# (roce!o; I#%(!.!c$ % (+/'% #% &'+c%+ $ c4$ c+''%&+(#% % !(#!c$#+', Ti(o de (roce!o; S% %$%c% ! % '$$ #% 4( &'+c%+ E'$;3!c+ M!!+($ #% A&+?+ + #% M%#!c!5( ? A(!!, O5eti3o de# (roce!o; I#%(!.!c$ % +*%!"+ #% &'+c%+ $ c4$ c+''%&+(#% % !(#!c$#+', 4roce!o! /ue !u+ini!tran infor+aci"n dato! a# indicador; S% #%% %$%c%' $ .4%(% #% + #$+ c+( % .!( #% 4% % '%&+($% c+(+)c$ #% #5(#% % $!/%($ % !(#!c$#+' %$$ $ .4%(% #% $ c4$% % +!%(% $ !(.+'/$c!5( &$'$ % cc4+ #% !(#!c$#+', P+' %*%/&+: S!%/$ #% !(.+'/$c!5( '%4$#+ %(c4%$ #% c!%(% %%'(+ !(%'(+ "%'!.!c$c!5( #% %'"!c!+ ? c+('+ #% "!!$(%, I#%(!.!c$ % '%&+($% #% $!/%($' + #$+ (%c%$'!+ &$'$ Re!(on!a#e de ca#cu#ar; I#%(!.!c$ % $(!! &+%'!+' #% $ !(.+'/$c!5(,
Re!(on!a#e de ana#i,ar; I#%(!.!c$ % '%&+($% #% '%$!)$' % $(!! #% $ !(.+'/$c!5( ! $&!c$ ?$ 4% % '%&+($% #% c$c4$' &+#'$ %' % /!/+ '%&+($% '%&+($% #% $($!)$' $($!)$' $ !(.+'/$c!5(, U!uario! de #a infor+aci"n reco#ectada ana#i,ada; S% #%%'/!($ ! %!% / #% 4( 44$'!+ 4% '%4!%'$ K$c%' 4+ #% $ !(.+'/$c!5( #% !(#!c$#+', O5eti3o de# indicador; S%$$ % &$'$ 4; % %$%c% % !(#!c$#+' ? 4; /!#%, Ti(o de indicador; D% $c4%'#+ $ $ !&++3$ #% + !(#!c$#+'%: E.!c$c!$ E.!c!%(c!$ E.%c!"!#$# Ec+(+/$, F"r+u#a de# indicador; F5'/4$ /$%/!c$ 4!!)$#$ &$'$ % cc4+ #% !(#!c$#+', Frecuencia de #a reco#ecci"n; S% #%%'/!($ c$#$ c4(+ !%/&+ % #%% K$c%' '%c+%cc!5( #% + #$+ &$'$ $!/%($' % !(#!c$#+', Frecuencia de# an-#i!i!; S% #%%'/!($ c$#$ c4(+ !%/&+ % #%% '%$!)$' % $(!! #% + #$+ '%c+%c$#+, Fuente de dato!; S% '%$c!+($ c+( + &'+c%+ 4% 4/!(!'$( !(.+'/$c!5( + #$+ $ !(#!c$#+' %( %% &4(+ !( %/$'3+ % K$c% (%c%$'!+ &'%c!$' ! &'+"!%(%( #% 4( !%/$ #% !(.+'/$c!5( %(c4%$ '%3!'+ K!5'!c+ .!c+ #% $ %(!#$# 4 +'+ 4% %!$( ? #%( +&+'% $ $ !(.+'/$c!5( 4% $!/%($ % !(#!c$#+',
E!ca#a; M$3(!4# #% '%.%'%(c!$ &$'$ $ /%#!c!5(, E*%/&+: P+'c%($*% C$(!#$#% T+$%, INFORMACIN 4ARA EL ANÁLISIS E% %&$c!+ &%'/!% !' $!/%($(#+ % !(#!c$#+' c+( + #$+ (%c%$'!+ ? $ .!($ #% &%'!+#+ #%%'/!($#+ %' &+!% #%%'/!($' % $(!! c+''%&+(#!%(% #% $c4%'#+ $ $ !(.+'/$c!5( 4% $''+*$ % !(#!c$#+', I(c4?%:
Meta de# (eriodo; E % "$+' 4% % %&%'$ $c$(c% % !(#!c$#+', @a#or nu+erador2@a#or @a#or nu+erador2@a#or deno+inador2Re!u#tado; D$+ 4% $!/%($( % !(#!c$#+' ? % "$( /+'$(#+ 3'.!c$/%(% %( $ &$'% 4&%'!+', de cu+(#i+iento; P%'/!% c+/&$'$' + '%4$#+ '%&%c+ #% $ /%$, An-#i!i! O!er3acione!; C+(!#%'$c!+(% '%&%c+ #% + '%4$#+ $''+*$#+ &+' % !(#!c$#+', Accione! de Me5ora; E( c$+ #% 4% + '%4$#+ (+ %$( + %&%'$#+ + (+ % %;( $c$ $c$() ()$( $(#+ #+ $ $ /%$ /%$ &'+& &'+&4% 4% $ $ &+#' &+#' &$( &$(% %$' $'% % $cc! $cc!+( +(% % &4 &4( ($ $% % #% /%*+ /%*+'$ '$ #%&%(#!%(#+ #% c$+, 0.B.
@a#idar Ind Indicado dorre!
L$ %$&$ #% "$!#$c!5( % /4? !/&+'$(% ?$ 4% #%%( &%'/!!' $%34'$' 4 '$(&$'%(c!$ ? c+(.!$!!#$# #% !(#!c$#+' &$'$ 4% % c+(!4?$ %( 4($ K%''$/!%($ &$'$ $ +/$ #% #%c!!+(% ? $ '%(#!c!5( #% c4%($, P$'$ &+#%' '%$!)$'$ $ c+(!(4$c!5( % #%%'/!($ 4( c+(*4(+ #% c'!%'!+ +'% + c4$% % #%%( %$/!($' + !(#!c$#+'% &$'$ $($!)$' 4 c+K%'%(c!$ ? $ c$&$c!#$# #% c4/&!' + .!(% &$'$ + c4$% .4%'+( c+('4!#+,
Cuadro 1. Criterio! de 3a#idaci"n (ara #a con!trucci"n de indicadore! CRITERIO P%'! '!(%( (%(c!$ c!$
R%%"$(c!$
DESCRIPCIÓN D%% '% '%.%'! .%'!' '%% $ + + &'+ &'+cc%+ + ? &'+# &'+#44c+ %% %%((c!$ c!$% 4% 4% ##% %$$''+ ''+$ c$#$ c$#$ !( !(! !4c 4c!5 !5(( &$'$ &$'$ '%.% '%.%*$ *$'' % 3'$#+ 3'$#+ #% c4/& c4/&! !/! /!%( %(++ #% 4 +*%! +*%!"+ "+ !(! !(!4c! 4c!+($ +($%, %, L$ /%#!c! /%#!c!5( 5( #% +#+ +#+ + &'+#4c &'+#4c+ + + $c!" $c!"!# !#$# $#% % 4% 4% '%$ '%$!) !)$$ $ !(! !(!4 4c! c!5( 5( 3%(% 3%(%'$ '$ 4( 4($$ $4' $4'$c! $c!5( 5( #% !(.+'/$c!5( $(+ %( $ +'3$(!)$c!5( c+/+ .4%'$ #% %$, A%34'$'% #% 4% %+? /!#!%(#+ + +*%!"+ "!(c4$#+ $ + %'$;3!c+, C4$(#+ % '$$ #% +'3$(!)$c!+(% 4% !%(%( / #% 4( &'+#4c+ + %'"!c!+ % c+("%(!%(% #%$''+$' 4( c+(*4(+ #% !(#!c$#+'% 3+$% 4% '%&'%%(% 4 $cc!+($' %'$;3!c+ "!(c4$#+
H+/+ H+ /+3% 3%(% (%!!#$# #$#
I(#%& I(#%&%( %(#%( #%(c! c!$$
C++ C+(. C+ (.!$ !$! !! !#$ #$##
S!/&!c!#$# ? C+/&'%K%(!"!#$ # O&+' O& +'4(! 4(!#$# #$# F+c$!)$#+ %( '%$ c+('+$% P$'! '!c!&$c &$c!5(
N+ '%#4(#$(c!$
$ 4 /!!5(, E E% c'! c'!%' %'!+ !+ !/& !/&!!c$ &'%34 &'%34( ($' $'% % c4 c4 % $ 4( 4(!# !#$# $# #% &'+# &'+#4c 4c+ $%(c!+(% /;#!c$ $%+'$ %3$% "!!$ !(&%c!"$ %c, ? / !/&+ !/&+' '$( $(% % &'+c &'+c4' 4'$' $' 4 4%% #!cK #!cK$ $ 4( 4(!# !#$# $#% % #% &'+# &'+#4c 4c+ + %$( %$( %4!"$%(% %('% %( ;'/!(+ #% + '%c4'+ !(!4c!+($% 4% c+(4/%( K+'$ K+/'% c$(!#$# #% !(4/+ /$%'!$% %c,, S! (+ % #$ $ %4!"$%(c!$ &$'$ $c$()$' $ /%$ % %(#%' $ %*%c4$' ++ $ $ $cc! $cc!+( +(% % 4% 4% #%/$ #%/$(# (#$( $( '%$ '%$! !"$ "$/ /%( %(% /%(+ %(+ '%c4 '%c4' '+ + &+%'3$(#+ + $(4$(#+ $ / c++$ c ++$ + c+/&%*$ 4% $ /%(4#+ +( $ 4% !%(%( 4( /$?+' !/&$c+ +'% $ 3%!5( !(!4c!+($, L+ L+ !(#! !(#!c$ c$#+ #+'% '% #% #%%( %( '%&+( '%&+(#% #%'' %( %( + + .4( .4(#$ #$/% /%( ($ $ $ $ $ $cc! $cc!+(% +(% 4% 4% #%$''+$ ? c+('+$ $ !(!4c!5( + $ $ "$'!$% #% %(+'(+ 4% % "%$( "%$( $.%c $.%c$# $#$ $ #!'%c #!'%c$ $/% /%( (%% &+ &+'' %$ %$ $cc!+ $cc!+(% (%, , N+ &4% &4%#% #% %$' %$' c+(#!c!+($#+ c+(#!c!+($#+ $ .$c+'% %%'(+ %%'(+ $% c+/+ $ !4$c!5( !4$c!5( 3%(%'$ #% &$ $ $+' %3!$!"$ #% &$'$/%(+ + $ $c!"!#$# c+(%$ #% %'c%'+ &!c+ + &'!"$#+, L$ + +%(c!5( #% #% $ $ !( !(.+'/$c!5( &$ &$'$ $ $ %$+'$c!5( #% #% !(#!c$#+' #% #%% %' $ c++ 4% %(3$( c+''%$c!5( c+( + '%c4'+ 4% % !("!%'%( %( $ $c!"!#$#, D!3( D!3(++ #% c+(. c+(.!$ !$() ()$ $ !(#% !(#%&% &%(# (#!% !%( (%% #% #% 4!% 4!%(( '%$ '%$!c !c%% $ $ /%# /%#!c !c!5 !5(, (, E( &'!(c!&!+ $ $% %$#!c$ #% + !(#!c$#+'% #%% %$' %( c+(#!c!+(% #% %' $4#!$#$ &+' $ $4+'!#$#% #% $ !(!4c!5( ? %$/!($#$ &+' +%'"$#+'% %%'(+, E!% 4($ %(!5( %('% $/+ c'!%'!+: % #%%( c4'!' + $&%c+ / !3(!.!c$!"+ #% #%%/&%+ &%'+ $ c$(!#$# #% !(#!c$#+'% (+ &4%#% %c%#%' $ c$&$c!#$# #% $(!! $( !! #% + 44$'!+ 4 4$'!+ $(+ !(%'(+ c+/+ %%'(+, L+ !(#!c$#+'% #%%( %' #% .c! c+/&'%(!5( !'% #% c+/&%*!#$#%, D%% D% % %' %' 3%( 3%(%' %'$# $#++ %( %( % % /+/ /+/%( %(+ + +& +&+' +'4( 4(++ #%& #%&%( %(#! #!%( %(#+ #+ #% #% !!&+ #% !(#!c$#+' ? #% $ (%c%!#$# #% 4 /%#!c!5( ? #!.4!5(, F+c$!)$#+ %( '%$ 4c%&!% #% c+''%3!' %( % #%%/&%+ #% + +'3$(!/+ &!c+ 3%(%'$(#+ $ $ "%) '%&+($!!#$#% #!'%c$ %( + .4(c!+($'!+ ? % &%'+($, S4 %$ %$+'$ +'$c!5( #% #%% !("+ ("+4c'$ 4c'$'' %( % &'+ &'+cc%+ $ +#+ + + $c+'% '% '%% '%%"$ "$( (% % c+( c+( % .!( .!( #% $%3 $%34' 4'$' $' $ %3! %3!! !/! /!#$ #$## ? '%.+ '%.+') ')$' $' % c+/&'+/!+ c+( + +*%!"+ % !(#!c$#+'% '%4$(%, E+ !/&!c$ $#%/ 4% % !(#!c$#+' ? % +*%!"+ 4% &'%%(#% %"$4$' %$ + / c+(%(4$ &+!% #%('+ #% $ +'3$(!)$c!5(, D%% %' (!c+ ? (+ '%&%!!"+
Fuente; I(#!c$#+'% #% D%%/&%+ %( % S%c+' P!c+, C+/!!5( Ec+(5/!c$ &$'$ A/;'!c$ L$!($ ? % C$'!% C%&$, S$(!$3+ #% CK!%, N+"!%/'% #% 2007,
0..
Co+u +un nicar e Info forr+ar
E !/&+'$(% &'%c!$' 4% + !(#!c$#+'% &4%#%( %' 4!!)$#+ &$'$ #!.%'%(% &'+&5!+ #%&%(#!%(#+ #%&%(#!%(#+ #% +*%!"+ #% $ %"$4$c!5( %"$4$c!5( % /!+ %( 4% % '%$!)$ '%$!)$ ? + 44$'!+ $ + 4% % #!'!3% &+' + 4% &$'$ $ c+/4(!c$c!5( #% + '%4$#+ % (%c%$'!+ %(%' %( c4%($ 4% + !(#!c$#+'% (+ !%/&'% &+#'( #$' c4%($ %( .+'/$ !(%3'$ #% #%%/&%+ !(! !(!4c! 4c!+($ +($ '%4!'! '%4!'!;(#+ ;(#+% % #% +'+ +'+ $(%c%# $(%c%#%( %(% % c+/&%/ c+/&%/%( %($'! $'!+ + &$'$ %+ %+ + 4% '%.4%')$ 4( 4+ &'4#%(% &'4#%(% #% %$ !(.+'/$c!5( !(.+'/$c!5( '$)5( &+' $ c4$ % K$c% (%c%$'!+ (%c%$'!+ '$$*$' $%'$ #% !(#!c$#+'% !(#!c$#+' % 4% &%'/!$( &%' /!$( #%#% #!.%'%(% &4(+ #% "!$ '%$!)$' % $(!! #% $ !4$c!5( ? $ /%#!#$ c+''%c!"$ #% %' (%c%$'!+, A /!/+ % (%c%$'!+ %(.+c$' $ c+/4(!c$c!5( #% $c4%'#+ $ + !(%'%$#+ ! + '%4$#+ %( +'!%($#+ $ $ '%(#!c!5( #% c4%($ $ $ c!4#$#$($ 4 &'%%($c!5( %!3% %( + &+!% 4( c+/&+(%(% %#4c$!"+ 4( %(34$*% %(c!+ ? %(%(#!% &$'$ 4% &4%#$( c4/&!'% c+( $ %&%c$!"$ #% #!cK+ 44$'!+ .'%(% $ $ !(.+'/$c!5( 4/!(!'$#$, P+' 4 &$'% + !(.+'/% &$'$ $ A$ D!'%cc!5( + G%'%(c!$ '%4!%'% 4($ &%'!+#!c!#$# .'%(% $ $ &'%%($c!5( #% !(.+'/% #% /+#+ $ 4% &4%#$ #$' 4($ (%$ $% &$'$ % $(!! + 4($ c+(!(4!#$# #% + &'+c%+ &$'$ %.%c+ #% 4($ $c%'$#$ +/$ #% #%c!!+(%,
CONCLUSIONES
M%#!$(% $ &$(%$c!5( #% $ $c!"!#$#% #% /%'c$#%+ .4% (%c%$'!+ c'%$' + /%c$(!/+ 4% 3$'$(!)$'+( 3$'$(!)$'+( +3'$' $ /%$ 4% % %$%c!%'+( %$%c!%'+( % /+(!+'%+ /+(!+'%+ c+($(% c+($(% $ '$"; #% /%#!c!+(% &$'$ #%%'/!($' $ %.%c!"!#$# #% $ !/&%/%($c!5( #% &$( +( $&%c+ /4? !/&+'$(%, E+ c+('+% % '%$!)$'$( c+( 4($ &%'!+#!c!#$# %$%c!#$ &+' $ %/&'%$ #% $c4%'#+ c+( 4 &+!c$, A % &+#'( "%'!.!c$' ! % %( c4/&!%(#+ $ /%$,
:I:LIOGRAFA A.$'+ A.$'+ E/!3#! E/!3#!+, +, P$(%$ P$(%$c!5 c!5(( %'$; %'$;3!c 3!c$, $, C+( C+(4 4$# $#++ % #% %&!%/ %&!%/'% '% #% 2012 %( K&:@@,%!c$?3%!+(,+'3@#+c4/%(+@&$(%'$ K&:@@, %!c$?3%!+(,+'3@#+c4/%(+@&$(%'$ %3!c+@1,&#. CEF CEF, M$'Q% M$'Q%! !(3 (3 I, I, 2012 2012, , C$& C$&4 4+ + 11 11,, P$( P$( #% /$'Q% /$'Q%! !(3 (3,, C+ C+( (4 4$ $#+ #+ % #% %&!%/'% #% 2012 %( K&:@@,/$'Q%!(3!,c+/@c$&!4+10%&$(#%/$'Q%!(3%( $%/&'%$,K/ C4%'+ J4(! C4%'+ J4(!+' +' E E&!( E&!(+ +$ $ A($ M G4 G4%" %"$'$ $'$ M$' M$'K$ K$ % $, $, P$( P$(%$ %$c! c!5( 5( E'$ E'$;3 ;3!c !c$, $, C+(4$#+ % 12 #% %&!%/'% #% 2012 %( K&:@@,#+c%(%,4($,%#4,c+@c$%+c$@#+c@F4( K&:@@, #+c%(%,4($,%#4,c+@c$%+c$@#+c@F4( #$/%(+@S%34(#+P$'c!$@c+(%(,&#. # $/%(+@S%34(#+P$'c!$@c+(%(,&#. D!cc!+($'!+ #% $ R%$ Ac$#%/!$ E&$+$, 2001, C+(4$#+ % #% %&!%/'% #% 2012 %( K&:@@%/$,'$%,%@#'$%@<"$%'$%3!$ G$'c$ S+'#+ J4$( B, 2001, M$'Q%!(3 I(%'($c!+($, M%!c+ D,F: McG'$ H!, G$'c$ R+$'!+, 1-->, M$'Q%!(3 I(%'($c!+($, M$#'!#: ESIC, M%*$ C$'+ A%'+, 1-->, E "$+' #% $ &$(%$c!5( E'$;3!c$, M%#%( C++/!$, PARDO M, C$'$ I(;, E"$4$c!5( #% D%%/&%+ I(%3'$ #% S%c+' T'$(&+'%, R%"!$ #% I("%!3$c!5( #% $ U(!"%'!#$# #% $ S$%, V+4/%( 8, 2008, PREZ J, C$'+ M$'!+, C4'+ Í(#!c% #% G%!5(, PLAN INTEGRAL DE DESARROLLO INSTITUCIONAL PIDI 2007201 U(!"%'!#$# L!'% #% C$!, RINCÓN B, R$.$% D$"!#, L+ I(#!c$#+'% #% G%!5( O'3$(!)$c!+($, A'c4+ A'c4+ U($ G4$ &$'$ 4 #%.!(!c!5(, RÍOS G!'$#+ R!c$'#+ M$4'!c!+, S%34!/!%(+ M%#!c!5( A(!! ? M%*+'$ %( + S!%/$ #% G%!5(, I(!4+ C++/!$(+ #% N+'/$ T;c(!c$ ? C%'!.!c$c!5( Ic+(%c, B+3+, 200>,
