richardrrr.blogspot.com Kto12 BASIC EDUCATION CURRICULUM Information and Communications Technology COMPUTER HARDWARE SERVICING Grade 9 Module 1- 60 hs. Information and Communication Technology (ICT) is one of the four (4) components of Technology and Livelihood Education (TLE). One of the courses offered is Computer Hardware Servicing (CHS). This course covers Process and Delivery (PD) which is consist of the core competencies that a Grade 9 student ought to possess namely: plan and prepare for plan and prepare for installation, install equipment / devices and systems and conduct test on the installed computer system. Content Standard The learner demonstrates understanding of basic concepts, underlying theories and core competencies in computer systems and networks. Performance Standard The learner independently provides quality and marketable service in computer hardware servicing in terms of computer systems and networks installation and diagnose and trouble shoot computer systems as prescribed in the TESDA Training Regulation. MODULE. 1 (PERSONAL ENTREPRENEURIAL COMPETENCIES) Individuals possess different Personal Entrepreneurial Competencies (PECs). These PECs include characteristics, attributes, lifestyles, skills, or traits that make a person different from others. When one aligns these competencies with the competencies of successful practitioners/entrepreneurs, he/she may become ready to face the challenges of starting a business. What to KNOW Ask learners to name people in the nearby community/municipality/city/province who are successful in establishing their own computer related business. Why are they successful? Do you wish to be like them? Explain to learners the importance of assessing their PECs. Guide learners in assessing their PECs on the following: Character/Attribute/Trait Lifestyle Skills 1
Assist learners in analyzing and interpreting the results of the assessment of their PECs. Ask essential questions to draw out the initial understandings of learners about how practitioners/entrepreneurs succeed in their chosen career. The teacher may distribute meta cards for learners to write their answers. These may be posted on the wall and revisited during the Firming-up. What to PROCESS In order to firm up their understanding, learners may be asked to work individually or in groups in collecting information about how practitioners/ entrepreneurs succeed in their chosen careers. Some suggested activities: interview with successful practitioners/entrepreneurs, inviting successful practitioners/entrepreneurs as resource person in class, video documentaries of successful practitioners/entrepreneurs, web searching, etc… Ask learners to perform activity 1: practitioner’s assessments by referring from page 8 of this module. Guide learners to select the appropriate characteristics and traits to accomplish the activity. Let learners present their work, encourage student to student interactions, and then process their understanding. Have learners analyze (in the form of a chart, Venn Diagram or Comparison Alley, etc.) the similarities and differences among successful entrepreneurs in the following aspects: characteristics, traits, attributes, lifestyles, skills. Have learners reflect/rethink understanding of how practitioners/entrepreneurs succeed in their chosen field. Refer learners to their answer posted on the wall. Process learners’ learning and check it against the significant insight culled from the lesson. Check learners’ understanding against the content standard. What to REFLECT and UNDERSTAND Have learners align their PECs with those of a successful entrepreneur of their choice Have learners reflect on their development areas as well as their areas of strength. Ask what they plan to do with them. What to TRANSFER Have learners prepare an Activity plan that aligns their PECs with the PECs of successful practitioner/entrepreneur. Assess learners’ plan of action based on the set criteria. (Note: The 2
teacher may develop an assessment tool to determine learner’s level of performance). MODULE 2. (ENVIRONMENT AND MARKET) Entrepreneurs who want to take advantage of business opportunities need to explore the economic, cultural, and social conditions prevailing in the community. Needs and wants of people in a certain community that are not met by existing business establishments may be considered as business opportunities. Identifying the needs of the province, its resources, available local specialized skills, and appropriate technology can help a new entrepreneur in seizing a business opportunity. What to KNOW Guide learners in assessing their prior knowledge on environment and market as an entrepreneurial lens in generating business idea/s through a diagnostic test, K-W-L and other appropriate teaching and learning tools. Have learners assess their immediate environment and market to determine the existing industries, needs and wants of target market with the use of the following: Survey questionnaire; Interview guide; Checklist, etc. SWOT analysis Ask Essential Questions to draw out their understanding of environment and market in generating business ideas. Consider learners’ responses as their tentative understanding that they need to explore further. What to PROCESS Lead learners in analyzing the assessment conducted on the environment and market in the town/city. Assist learners in conducting a community mapping to identify business establishments or industries in the town/city. (Note: Teachers may develop an instrument to “survey the costumer’s needs and wants”). Guide learners in making a graphical presentation of the information revealed as a result of the data-gathering activity such as: interview, survey, community mapping, etc., Help learners in presenting the result of the data gathering activity reflective of the needs and wants of the target market. Ask learners to do supplementary reading and other complementary activities to support the information presented.
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What to REFLECT and UNDERSTAND Ask learners to interview seasoned entrepreneur to gather salient information on how he/she was able to seize a business opportunity. (Note: The teacher may develop as simple interview guide for this activity). Compare whether the information collected during the interview will complement/harmonize with their skill in generating business ideas. Assess learners’ level of understanding. Guide learners in forming small groups in their class; assist them to construct a survey questionnaire which is focused on identifying the profile of potential customers. Lead learners in presenting their survey form. Ask learners to administer the prepared survey questionnaire to generate data on the potential costumers. Process learners’ understanding. What to TRANSFER Ask learners to generate business ideas as a result of the SWOT analysis of environment and market. Assess learners’ business ideas based on the set criteria. (Note: The teacher may develop an assessment tool to determine learner’s level of performance). MODULE 3. INSTALL COMPUTER SYSTEMS AND NETWORKS I - Introduction The primary purpose of CHS is to provide the learners with the knowledge and skills that will help them become computer hardware technicians. In this year level, learners / trainee should also be competent and knowledgeable and skillful in planning and preparing for installation, installing equipment / devices and systems and conducting test on the installed computer system. . This curriculum document shall assist and guide the teachers/instructor to effectively teach the content of this module, efficiently assess learner’s knowledge and skills, process learners understanding, and evaluate the learner’s evidences of learning. II - Learning Competencies The competencies expressed as learning outcomes in this teaching guide are the exact competencies that will be used to assess the learners / trainees for them to secure COC or NC in Computer Hardware Servicing. This teaching guide would allow teachers / instructors to strategically teach 4
the competencies spread out in the module; guide the learners in performing the activities; process learner’s understanding; and assist the learners in applying what they have learned to an entirely new context. Utilizing effective teaching methodology and strategies suitable to the learning needs and requirements of the learners, the following are the competencies that should be mastered by learners / trainees after finishing this module. LO1. Plan and prepare for installation Implement Occupational Health and Safety policies and procedures in planning for installation activity in accordance with requirements Familiarize with computer peripheral/ devices/systems in accordance with established procedures correct operation and safety Consult appropriate/ technical personnel to ensure that work is coordinated with others who are involved in the activity Obtain materials necessary to complete the work in accordance with established procedures Check the materials received against job requirements LO2. Install equipment/devices and systems Implement OHS procedures in installing devices, systems, networking devices, and peripherals Comply with the requirements in installing devices,/systems, networking devices, and peripherals Install computer systems, networking devices and peripherals in accordance with job requirements Perform installation of devices and variety of operating systems in accordance with customer/client’s requirements Obtain approval from appropriate personnel before implementing contingency procedures Respond to unplanned events or conditions in accordance to established procedures Check the quality of the work undertaken in accordance with the established procedures LO3. Conduct test on the installed computer system (components) Follow OHS policies and procedures in conducting tests Check circuits and systems being isolated using specified testing procedures Test devices, systems and/or installation to determine its conformity with the requirements Undertake final inspections on the installed devices, systems to ensure conformity with the requirements Accomplish technical reports on the tests conducted 5
Follow procedures in forwarding documentation to appropriate personnel and/or authority on the test conducted
III – Pre / Post Assessment Prepare a comprehensive pre / post assessment tool to evaluate learner’s knowledge and skills. Guide learners in assessing their knowledge and skill using: Paper and pencil test Skills test Other appropriate tools Check their answers using the answer key. IV – Reading Resources and Instructional Activities Guide learners in answering the guide questions and performing the activities to measure how much they know about the topic Let learners share their experiences to the class. Process learner’s responses, let them reflect, revise or rethink their understanding. LESSON 1. PLAN AND PREPARE FOR INSTALLATION What to KNOW
Guide the learners in understanding OHS Policies and procedures Guide the learners to understand the different types of computers Guide learners in identifying the different components of a computer and their functions. Explain the use of different materials, tools, equipment and testing devices
What to PROCESS
Guide learners in performing simulation on applying OHS & Policies and Procedures Instruct the students to identify the different types of computers described in each of the sentences given. Guide the students in solving the puzzle for them to reveal the parts of a computer. Instruct the learners to identify the different tools and materials and let them give their uses.
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What to REFLECT and UNDERSTAND Guide learners in deepening their understanding by watching video presentations regarding different components /devices of a computer. Process learners understanding by answering the guide questions after each video presentation on page 61. Enhance learners understanding on networks by utilizing the internet for some video presentations about the subject matter. Let learners do their task after the presentation on page 68. Develop learners understanding by crafting appropriate activities to deepen their experiences in consulting appropriate technical personnel to ensure that work is coordinated with others who are involved in the activity; Proper location / storage of the devices / systems and materials; Correct way of obtaining the necessary materials to complete the work; Fill up job order forms, request form and report sheets; and appropriate procedures in checking the materials received Have learners self-assess their performance. What to TRANSFER Have learners communicate and collaborate with each other through a role playing pertaining to the devices of a computer. Rate the learners’ performance using the performance score card on page 63. Let learners have an oral presentation of the activity given in the reflect and understand on page 75. LESSON2. INSTALL EQUIPMENT / DEVICES and SYSTEMS What to KNOW Guide the students in identifying the different Personal Protective Equipment and their uses. Introduce to the learners the different systems specification. Discuss how to install equipment, devices, peripherals and networking devices are done. Discuss the principles on installing computer system. Familiarize the students on how to install windows XP and 7. Familiarize/ educate the learners on the basic configuration set-up.
What to PROCESS
Let learners answer the short formative test on page 78. Check their 7
answer using the answer key provided in this teaching guide. Guide the students in answering the different essential questions about system specifications. Instruct the learners to write their answers in their notebook. Instruct the students to rearrange the procedures in personal computer disassembly and personal computer assembly
What to REFLECT and UNDERSTAND Guide learners in deepening their understanding by performing the activities on page 121 with regards to the overview of Windows XP, Planning for installation and Windows XP installation. Instruct learners to have documentation to process their understanding. Enhance learners understanding in implementing contingency procedures in unplanned events and obtaining approval from appropriate personnel by watching a video presentation and actual interview to a person practicing in the field. Have learners self-assess their performance.
What to TRANSFER Group the students and let them work on the task regarding the PPE. Use the performance card in assessing their output. Guide the in doing the performance test on PC Assembly and Disassembly and connecting peripherals. Use the performance card in assessing their work. Guide the students in installing windows XP and Windows 7. Use the performance score card in evaluating their work. Guide the students in doing the actual activity on installing device drivers. Evaluate their work using the Performance Score Card. LESSON3. CONDUCT TEST ON THE INSTALLED COMPUTER SYSTEM What to KNOW Let the students be aware of the health and safety regulations needed in testing installed equipment and devices. Cite examples and different situations Let learners be familiar with the different principles of testing installed computer devices What to TRANSFER Guide the students to analyze the given situation. 8
Let learners create a video to demonstrate how to install the hardware components. Show how to configure any device installed in the computer. Guide learners in create another video showing how you can test the assembled computer system for functionality.
What to PROCESS Teacher may provide variation of activities for this lesson / Learning outcome to process learners understanding on the subject matter. What to REFLECT and UNDERSTAND Teacher may offer / develop different activities to enhance, enrich and improve learners understanding in conducting a test on the installed computer system and computers’ devices. V – Summative Assessment Prepare a comprehensive summative assessment that covers all the important topics that were discussed. Guide learners in assessing their themselves using: Paper and pencil test Performance test Other appropriate tools Check their answers using the answer key VI – Summary / Synthesis / Feedback Computer Hardware Servicing is actually a basic foundation of the higher level of PC troubleshooting and repairs. All the basic and fundamental knowledge are discussed in each lesson as well the primary skills that a technician should acquire in order to produce marketable product / service which is one of the goals of entrepreneurship. MODULE 3. DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEMS CONTENT STANDARD The learner demonstrates understanding of the underlying concepts and principles on diagnosing and troubleshooting of computer systems. PERFORMANCE STANDARD The learner independently diagnoses and troubleshoots computer systems as prescribed in the TESDA Training Regulation. LEARNING COMPETENCIES
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Plan and prepare for diagnosis of computer systems errors Diagnose and configure computer systems and networks Inspect and test the configured computer systems and networks Test Systems and Networks I.
OBJECTIVES Guided by the teacher and this module the learner is expected to:
Acquire knowledge, skills and underlying principles in the process and delivery of Computer Hardware Servicing such as:
Follow OHS procedures in planning and preparing diagnosis of computer systems errors Determine the computer systems errors using manual and software diagnosis Follow OHS procedures in planning and preparing diagnosis of computer systems and network errors Identify the diagnosed computer systems and network errors based on the job requirements Configure computer systems and networks
Follow OHS procedures in inspecting and testing configured computer systems and networks Inspect configured computer systems and networks Replace defective components Reinstall defective computer systems Identify networks errors Repair networks errors based on standard procedures Test the configured computer systems and networks Follow OHS procedures in testing systems and networks
Test computer systems and networks in accordance with the job requirements Accomplish technical reports on the tests conducted
II.
PRE-ASSESSMENT
Guide learners in assessing their prior knowledge and skill in Computer Hardware Servicing using:
Skills Self -Assessment test
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III.
LEARNING GOALS AND TARGETS
Based on the objectives of the lesson and results of the preassessment, let the learners define their personal goals and targets to be achieved at the end of this module. Ask the learners to write their goals/targets on their notebook/ answer sheet. Discuss the use and relevance of setting goals and targets for the mini- course. Assist/Guide learners in accomplishing their goals and targets using the format provided in the module.
V. PROCESS AND DELIVERY LESSON 1: PLAN AND PREPARE DIAGNOSIS OF COMPUTER SYSTEM ERRORS What to KNOW
Guide the learners in identifying the different safety precautions involve in the preparation in diagnosing computer system errors. Guide the students in identifying the different types of computer system errors. Explain why and how the diagnosing of computer systems is done. Discuss the different steps on checking PC problems and solutions.
What to PROCESS
Let the students perform the activity on simulating / role playing on how to use PPE. Let the students identify the different PC problem. What to REFLECT and UNDERSTAND
Instruct the students to answer the questions on the proper use of PPE.
Let the students develop a simple diagnostic plan checking all possible components to be checked on the symptoms. What to TRANSFER
Let the students create a diagnostic plan for troubleshooting a power supply with the use of the different tools, materials and equipment. Ask them to use a short bond paper for the answer. LESSON 2: DIAGNOSE AND CONFIGURE COMPUTER SYSTEMS AND NETWORKS. 11
What to KNOW
Guide the students to understand the different safety precautions to be used in diagnosing and configuring computer systems and networks. Discuss the basic concepts of electricity. Ask the students to give the importance of the lesson to CHS. Familiarize / educate the learners about the techniques for diagnosing computer system. Let the learners have an actual use of diagnosing tools for testing computer system. Discuss the troubleshooting computer system network. Let the students identify the different computer system and computer configurations. What to PROCESS
Instruct the students to conduct a simulation activity on applying OHS Policies and Procedures. Give them the performance criteria. Let the students identify the different concepts about electricity. Let the students do the Task on Examining the Motherboard in Detail. Let the students identify the tools in troubleshooting/ network troubleshooting tools. Let the students perform the activity on Networking with DHCP. Let the students do the Task on Creating Peer to Peer Network. What to REFLECT and UNDERSTAND
Let the students reflect and answer the questions. Call volunteers to discuss and share their answers. Let the students do the Task on Setting Windows Network Connection. Use the criteria to check their performance. Guide the students to do the task on Using the internet for research. Ask students to report their findings in class. What to TRANSFER Task 1- Network It Let the students Do the Activity on Networking with Static IPs Use the scoring rubric to rate their performance. Task 2- More Security for Remote Desktop Guide the students to analyze the given situations and perform the task required. LESSON 3: INSPECT AND TEST THE CONFIGURED COMPUTER SYSTEMS AND NETWORKS.
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What to KNOW
Familiarize / educate the learners with the safety precautions while working. Discuss with the students the computer parts replacement. Guide the students in knowing how to upgrade computer components. Let the students identify the different network error messages and the possible solutions. Familiarize the learners about the award BIOS / and setting up of CMOS. What to PROCESS Task: Accident Report Let the students accomplish and prepare a sample accident report. Let the students give the functions of the different computer components and the factors to consider when replacing a component. Guide the students on performing the task on BIOS setting and CMOS setting. What to REFLECT and UNDERSTAND Task 1- Net Skills Direct the learners to practice TCP / IP Networking skills by answering the guide questions. Task 2- Investigate Instruct the learners to have an investigation on Verizon FiOS.. What to TRANSFER
Guide the students on doing the activity on Upgrading Hardware Discuss them the assessment rubrics to be used in checking their performance.
LESSON 4: TEST SYSTEMS AND NETWORKS
What to KNOW
Discuss the different ways on testing computer system. Familiarize / educate the learners with the procedures on testing the software. Instruct / Assist to fill up sample accomplishment report form. Familiarize the learners with the different error beep codes.
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What to PROCESS
Instruct the learners to answer the different questions about error codes. Ask the students to identify the different tools used for testing a system. Ask the students to list all the common problems and solutions in testing a system. Use answer key to check their answer
What to REFLECT and UNDERSTAND Task 1- Understanding Hardware Instruct the learners to analyze a manual for a motherboard PC and answers the guide questions given on the LM. Task 2- Teach Me How Instruct the learners to do the activity on Teaching Yourself About Windows Meeting Space and let them answers the reflective questions. What to TRANSFER Task 1- Testing Computer Units Instruct the learners to Do the task on Testing a Computer Unit. . Guide learners in performing the activity. Rate learners according to the criteria. . Task 2- Identify Error Codes
Guide learners in performing the activity on identifying error codes. Rate learners performance according to the criteria.
IV.
SUMMARY Computer Hardware Servicing is actually a basic foundation of the higher level of PC troubleshooting and repair. All the basic and fundamental knowledge are discussed in each lessons as well the primary skills that a technician should acquire in order to produce marketable product / service which is one of the goals of entrepreneurship. There are four (4) major topics that this module: (1) plan and prepare diagnosis of computer system errors; (2) diagnose and configure computer 14
systems and networks ; (3) inspect and test the configured computer systems and networks ; and (4) test systems and networks. The four major topics contains sub-topics which all leads to diagnose and troubleshoot computer systems. Understanding a computer system is not an easy task. This module would help the reader to acquire at least the basic knowledge of the said field. V. REFERENCES Books and Articles and Printed Materials: Barry Press, Marcia Press, “PC Upgrade and Repair Bible, Desktop Edition”., Wiley Publishing Inc., 10475 Crosspoint Boulevard, Indianapolis, IN 46256
Ron Gilster, “PC Repair Bench Book”., Wiley Publishing Inc., 10475 Crosspoint Boulevard, Indianapolis, IN 46256
Barry Press, Marcia Press, “PC Upgrade and Repair Bible, Desktop Edition”., Wiley Publishing Inc., 10475 Crosspoint Boulevard, Indianapolis, IN 46256
Ronaldo V. Ramilo And Deover M. Pasco “K to 12 Basic Education CurriculumTechnology and Livelihood Education Learning Module –Computer Hardware Serviciing” Marigen N. Leosala, Bobby P. Caoagdan, Ronaldo V. Ramilo, and Rosalie P. Lujero “Technology and Livelihood Education- Information and Communications Technology Learners Manual – Grade 7 & 8”
Efraim Turban, R. Kelly Rainer Jr., Richarrd Potter “Introduction to Information Technology” 3rd Edition- 2005 at Rosewood Drive, Denver, John Wisley and Sons(Asia) Pte. Ltd Electronic Resources: “Computer Memory Types” Retrieved from http://www.buzzle.com/articles/computer-memory-types.html
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“Measurements for Memory & Storage” Retrieved from http://www.athropolis.com/popup/c-comp2.htm “Fundamentals of PC repair” Retrieved from http://www.ustudy.in/ce/hard/u1 “Occupational Health and Safety Precautions” Retrieved from http://danreb.com/sites/default/files/CHS-NC2%20Reviewer%20%20With%20Oral%20Questioning_0.pdf “Puzzles for Activities” Retrieved from http://puzzlemaker.discoveryeducation.com/CrissCrossSetupForm.asp “Occupational Safety Precautions” Retrieved from http://info.psu.edu.sa/psu/cis/kalmustafa/CISCO/Lecture%20Slides/ITE _PC_v40_Chapter2.pdf “Computer Hardware Basics” Retrieved from http://www.youtube.com/watch?v=6N7bqBsFL0w“How to install Computer Hardware” Retrieved from http://www.wikihow.com/Install-Computer-Hardware“How to install Computer components” Retrieved from http://www.directron.com/howtoupsys.html“Tool Selection” Retrieved from http://www.bechtel.com/assets/files/Environmental/ToolboxSafetyTopic s/20 /10/ProperToolSelection.pdf “PC Assembly” Retrieved from http://www.iml.uts.edu.au/assessmentfutures/designing/assembling.html “Computer Basics” Retrieved from http://www.instructables.com/id/Disassemble-a-Computer/“PC Hardware, Networking ,Operating Systems and Troubleshooting” Retrieved from www.professormesser.com-
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VI.
GLOSSARY
The purpose of the glossary is to guide the teachers and the learners to be equipped with the technical terms and their meaning. This is very useful whenever the learners need to recall the concepts and vocabulary words relevant to the lesson since our working memory is very limited. The glossary serves as additional reference material that will guide the learner’s practice of the skills and help the students when they commit errors. Answer key for Module 3 What to Process (page 60) 1. Tablet PC 2. Server 3. Minicomputer 4. Microcomputer 5. Netbook 6. Desktop computer 7. Digital 8. Mainframe 9. PDA 10. Wearable computer Matching Type (page 61) 1. C 2. A 3. K 4. J 5. H 6. D 7. G 8. L 9. B 10. F What to Process (page 68) 1. Network Firewall 2. WAN 3. Network gateway 4. Network 5. Modem 6. Network Interface 17
7. Bridge 8. Ethernet Switch 9. Routers 10. LAN What to Process (page 78) 1. True 2. True 3. True 4. True 5. False 6. True 7. True 8. True 9. True 10. True
What to Process (page 120) 1. C 2. B 3. B 4. B 5. A 6. C 7. D 8. B 9. A 10. C Summative Test Test 1. 11. Tablet PC 12. Server 13. Minicomputer 14. Microcomputer 15. Netbook 16. Desktop computer 17. Digital 18. Mainframe 19. PDA 18
20. Wearable computer 21. Operating system 22. Input devices 23. Output device 24. Storage devices 25. Firewall 26. WAN 27. Network gateway 28. Network 29. Hub 30. Bridge
Test II 1. True 2. True 3. True 4. True 5. True 6. True 7. True 8. True 9. True 10. True 11. True 12. True 13. False 14. True 15. True
Test III. 1. 2. 3. 4. 5. 6.
C D A C B B 19
7. A 8. D 9. C 10. B Test IV 1. C 2. A 3. P 4. O 5. J 6. E 7. H 8. Q 9. B 10. G 11. D 12. M 13. L 14. I 15. K Answer key for Module 4 Test I
1. No Video Output 2. No Video Output 3. Doesn't Boot 4. Lots of pop up windows showing on standby mode 5. Never Ending Loading of Operating system 6. Lots of hardware installation windows appear 7. Safe mode doesn't work 8. Sound on/off error 9. Keyboard and mouse system restart 10. Application causes system to restart Test II 1. A 2. B 20
3. C 4. D 5. D 6. C 7. B 8. A 9. C 10. A Test III 1. 2. 3. 4. 5. 6. 7. 8.
A B E C F D H G
Test IV 3, 5, 1, 2, 4, 7, 6 Test V Answers may vary
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