Cruise Terminal Design Usa

U.S. CUSTOMS AND BORDER PROTECTION DESIGN STANDARDS FOR CRUISE SHIP PASSENGER PROCESSING FACILITIES

CRUISE TERMINAL DESIGN STANDARDS OCTOBER 2006

REVIEW DRAFT

U.S. Customs and Border Protection

TABLE OF CONTENTS CHAPTER 1 - INTRODUCTION INTRODUCTION ............................................................................................. 1-1

1.1 1.1.1. 1.1.2. 1.1.3. 1.1.4. 1.1.5. 1.2 1.2.1. 1.2.2. 1.2.3. 1.2.4. 1.2.5. 1.3

PURPOSE OF THIS THIS DOCUMENT......................................................................... DOCUMENT......................................................................... 1-1 Background ........................................................................................................... 1-1 Application............................................................................................................. Application ............................................................................................................. 1-1 Facility Changes and New Initiatives ..................................................................... 1-2 Compliance with with Local and National Codes ........................................................... 1-4 Contacts ................................................................................................................ 1-4 AUTHORITY.......................................................................................................... 1-4 8 U.S.C. § 1223(b) - Entry through through or from foreign territory and adjacent islands .. 1-4 19 U.S.C. 1433(a) - Report of arrival of vessels, vehicles, vehicles, and aircraft................... 1-5 19 U.S.C. U.S.C. 1459(b) - Reporting Reporting requirements for individuals ................................... 1-5 19 U.S.C.§ 2 - Rearrangement and limitation of districts; changing locations......... 1-6 19 U.S.C. 1467 - Special Special inspection, examination, and search .............................. 1-6 TERMINOLOGY AND ACRONYMS ACRONYMS ...................................................................... 1-7

CHAPTER 2 - FACILITY PLANNING AND AND PROCEDURES................................................... PROCEDURES................................................... 2-1

2.1 2.2 2.3 2.3.1. 2.3.2. 2.3.3. 2.3.4. 2.3.5. 2.3.6. 2.3.7. 2.3.8. 2.3.9. 2.4 2.5 2.5.1. 2.5.2. 2.5.3. 2.5.4. 2.6 2.6.1. 2.6.2. 2.6.3. 2.7 2.7.1. 2.7.2. 2.7.3.

OVERVIEW OF THE CBP AREAS WITHIN THE FEDERAL INSPECTION SERVICE (FIS)...................................................................................................... 2-1 FACILITY PROGRAMMING PROGRAMMING OVERVIEW OVERVIEW .............................................................. 2-1 DESIGNING A CBP PROJECT – THE DEVELOPMENT, REVIEW, & APPROVAL PROCESS............................................................................................................. 2-2 Port of Entry Designation and Project Project Approval Approval ..................................................... 2-3 Pre-Design and Programming Phase..................................................................... Phase..................................................................... 2-3 Schematic Design Phase....................................................................................... 2-4 Design Development Phase .................................................................................. 2-4 Value Engineering ................................................................................................. 2-5 Construction Document Phase .............................................................................. 2-5 Construction Phase ............................................................................................... 2-5 Acceptance, Occupancy and Commissioning ........................................................ 2-6 Design and Construction Review Process Overview for CBP Cruise Ship Passenger Processing Facilities ......................................................................... 2-7 BUDGET RESPONSIBILITY RESPONSIBILITY ................................................................................. 2-8 OTHER FEDERAL AGENCIES AND PROGRAMS AT CRUISE TERMINAL FIS FACILITIES ........................................................................................................... 2-8 U.S. VISIT VISIT Program Office Office (US-VISIT)................................................................... (US-VISIT)................................................................... 2-8 U.S. Public Health Service, Centers Centers for Disease Control and Prevention (PHS) (PHS) .... 2-9 U.S. Fish and Wildlife Service Service (FWS)..................................................................... 2-9 U.S. PASS / NEXUS Programs............................................................................ 2-9 CBP CRUISE CRUISE SHIP PASSENGER PASSENGER PROCESSING PROCESSING FACILITIES FACILITIES ............................ 2-9 CBP Cruise Ship Passenger Passenger Processing Facilities................................................. 2-9 Pre-Clearance Facilities....................................................................................... 2-11 Port Administrative Facilities................................................................................ Facilities ................................................................................ 2-11 OTHER TYPES OF CBP PASSENGER PROCESSING FACILITIES AT SEAPORTS..........................................................................................................2-12 Ferry Terminal FIS Facility................................................................................... 2-12 Seaplane Terminal FIS Facility ............................................................................ 2-12 Private Craft Processing Facilities ....................................................................... 2-12

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2.8 2.8.1. 2.8.2. 2.8.3. 2.8.4. 2.8.5. 2.8.6. 2.8.7. 2.8.8.

ARRIVAL PASSENGER PROCESSING...............................................................2-12 Ship Arrival .......................................................................................................... 2-12 Gangway / Sterile Corridor System...................................................................... 2-13 Inbound Baggage Control .................................................................................... 2-13 CBP Primary Processing ..................................................................................... 2-13 CBP Coordination Center (CCC) ......................................................................... 2-13 CBP Secondary Processing................................................................................. 2-13 CBP Administration Areas ................................................................................... 2-14 Space Requirements for Additional Government Agencies.................................. 2-14

CHAPTER 3 - DESIGN AND CONSTRUCTION REQUIREMENTS ....................................... 3-1

3.1 3.2 3.3 3.3.1. 3.3.2. 3.3.3. 3.4 3.4.1. 3.4.2. 3.4.3. 3.4.4. 3.4.5. 3.4.6. 3.5 3.5.1. 3.5.2. 3.5.3. 3.6 3.7 3.7.1. 3.7.2. 3.7.3. 3.7.4. 3.7.5. 3.8

INTRODUCTION................................................................................................... 3-1 SPACE REQUIREMENTS MATRIX ...................................................................... 3-2 GANGWAY / STERILE CORRIDOR SYSTEM (SCS)............................................ 3-5 Introduction............................................................................................................ 3-5 Passenger Arrival Gangway .................................................................................. 3-5 Sterile Corridor System.......................................................................................... 3-5 CBP PRIMARY PROCESSING AREA (PPA) ........................................................ 3-7 Introduction............................................................................................................ 3-7 Forms Counters..................................................................................................... 3-8 Queuing Area and Primary Processing Lanes (PPL) ............................................. 3-8 Primary Processing Booth (Piggyback Unit)......................................................... 3-10 CBP Coordination Center (CCC) ......................................................................... 3-12 Counter-Terrorism Response (CTR) Suite........................................................... 3-16 CBP SECONDARY PROCESSING ......................................................................3-18 Introduction.......................................................................................................... 3-18 CBP Secondary Processing Area ........................................................................ 3-19 Secondary Operations and Support Areas........................................................... 3-45 CBP ADMINISTRATION & SUPPORT .................................................................3-55 SUPPLEMENTARY REQUIREMENTS.................................................................3-74 CBP Two-Way Base Radios ................................................................................ 3-74 Site and Parking Considerations.......................................................................... 3-74 Electrical and Emergency Power Supply ............................................................. 3-74 Maintenance and Janitorial Service ..................................................................... 3-75 Commercial Activity ............................................................................................. 3-75 EXIT PODIUM ......................................................................................................3-76

CHAPTER 4 - SIGNAGE ........................................................................................................ 4-1

4.1 4.2 4.2.1. 4.2.2. 4.2.3. 4.2.4.

INTRODUCTION................................................................................................... 4-1 DESIGN CRITERIA ............................................................................................... 4-2 Wayfinding Signs................................................................................................... 4-3 Identification Signs................................................................................................. 4-3 Notification Signs................................................................................................... 4-4 Statutory and Regulatory Signs ............................................................................. 4-7

CHAPTER 5 - SECURITY....................................................................................................... 5-1

5.1 5.2 5.2.1. 5.2.2.

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INTRODUCTION................................................................................................... 5-1 RESPONSIBILITIES.............................................................................................. 5-1 Customs and Border Protection............................................................................. 5-1 Cruise Line(s) ........................................................................................................ 5-2

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5.2.3. Cruise Facility Operator(s) ..................................................................................... 5-2 5.3 SYSTEM REQUIREMENTS .................................................................................. 5-2 5.3.1. CBP Perimeter Monitoring ..................................................................................... 5-3 5.3.2. Passenger Monitoring............................................................................................ 5-3 5.3.3. Baggage Handling Monitoring and Control ............................................................ 5-3 5.3.4. Intrusion Detection System.................................................................................... 5-4 5.4 SYSTEM PERFORMANCE ................................................................................... 5-4 5.4.1. Availability ............................................................................................................. 5-4 5.4.2. Capacity and Growth ............................................................................................. 5-5 5.4.3. Response Time ..................................................................................................... 5-5 5.4.4. Ergonomic Design and Ease of Use ...................................................................... 5-6 5.5 HARDWARE REQUIREMENTS ............................................................................ 5-6 5.6 ACCESS CONTROL AND ALARM MONITORING................................................ 5-6 5.6.1. Access Control ...................................................................................................... 5-6 5.6.2. Emergency Exits.................................................................................................... 5-8 5.6.3. Stateside Passenger Egress.................................................................................. 5-8 5.6.4. Preclearance Passenger Ingress ........................................................................... 5-9 5.6.5. Baggage Cart Return Corridors ............................................................................. 5-9 5.6.6. Door Status Monitoring .......................................................................................... 5-9 5.7 CALL AND DURESS ALARM ANNUNCIATION ...................................................5-10 5.7.1. Call Monitoring..................................................................................................... 5-10 5.7.2. Duress Alarms ..................................................................................................... 5-10 5.8 GANGWAY/STERILE CORRIDOR SYSTEM MONITORING AND CONTROL.....5-10 5.9 CLOSED CIRCUIT TELEVISION (CCTV).............................................................5-11 5.9.1. Alarm Assessment............................................................................................... 5-11 5.9.2. Passenger Surveillance ....................................................................................... 5-12 5.9.3. Baggage Surveillance.......................................................................................... 5-12 5.10 INTERCOMMUNICATION SUBSYSTEM .............................................................5-13 5.11 CBP COORDINATION CENTER COMMAND AND CONTROL CONSOLE..........5-13 5.11.1. Alarm Workstations (AWS) .................................................................................. 5-13 5.11.2. Video Equipment ................................................................................................. 5-14 5.11.3. Other Console Equipment.................................................................................... 5-14 5.12 PUBLIC ADDRESS SYSTEM...............................................................................5-14 5.13 CBP COORDINATION CENTER EQUIPMENT SYNOPSIS.................................5-15 5.13.1. CBP Coordination Center .................................................................................... 5-15 5.13.2. CBP Rover Coordination Center (Multi-level Facilities) ........................................ 5-15 CHAPTER 6 - DATA PROCESSING AND TELECOMMUNICATIONS .................................. 6-1

6.1 6.2 6.2.1. 6.2.2. 6.3 6.3.1. 6.3.2. 6.3.3. 6.3.4. 6.3.5. 6.4 6.4.1.

INTRODUCTION................................................................................................... 6-1 COMPUTER AND VOICE COMMUNICATIONS SYSTEMS.................................. 6-1 Enforcement Computer System ............................................................................. 6-1 Administrative Support / Commercial Processing System...................................... 6-2 ELECTRONIC EQUIPMENT FOR OIT ENFORCEMENT SYSTEMS .................... 6-2 Local Area Network (LAN) Topology...................................................................... 6-2 Cabling Requirements ........................................................................................... 6-3 Data Requirements................................................................................................ 6-3 Voice Requirements .............................................................................................. 6-3 Power Requirements ............................................................................................. 6-4 LAN HARDWARE AND SOFTWARE SPECIFICATIONS (Computer Room)......... 6-5 Fileserver Hardware .............................................................................................. 6-5


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6.4.2. 6.4.3. 6.4.4. 6.4.5. 6.4.6. 6.4.7. 6.4.8. 6.4.9. 6.5 6.6 6.7 6.8

Fileserver Software (Supported by OIT Staff) ........................................................ 6-6 System Administrative PC Hardware & Software................................................... 6-6 Workstation Requirements (Minimum) ................................................................... 6-6 Mail Router PC Hardware & Software.................................................................... 6-7 Mail Router PC Hardware & Software.................................................................... 6-7 LAN Cards............................................................................................................. 6-7 LAN Switches ........................................................................................................ 6-7 LAN / Host Addressable Printers .......................................................................... 6-7 VOICE SYSTEM.................................................................................................... 6-8 COMPUTER AND COMMUNICATIONS ROOMS EQUIPMENT SIZES ................ 6-8 WIRELESS COMMUNICATIONS .......................................................................... 6-8 TACTICAL WIRELESS COMMUNICATIONS (RADIO) ......................................... 6-9

CHAPTER 7 - APPENDICES ................................................................................................. 7-1

7.1 7.2

iv

ADDENDA / UPDATES AND / OR DIRECTIVES................................................. 7-1 INDEX ................................................................................................................... 7-2

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TABLE OF FIGURES

Figure 2-1 Review Process for CBP Cruise Ship Passenger Processing Facilities.................. 2-7 Figure 2-2 Flow of traffic in single level passenger processing facilities at U.S. seaports...... 2-15 Figure 2-3 Flow of traffic in two (2) level passenger processing facilities at U.S. seaports .... 2-16 Figure 2-4 Preclearance cruise ship passenger processing facility traffic flow....................... 2-17 Figure 3-1 Gangway / Sterile Corridor System (SCS-01) ........................................................ 3-6 Figure 3-2 Passenger Queuing and Processing Lane (PP-01)................................................ 3-9 Figure 3-3 CBP Coordination Center (PP-03) ....................................................................... 3-13 Figure 3-4 Counter Terrorism Response Suite (PP-05)......................................................... 3-16 Figure 3-5 Secondary Processing Area................................................................................. 3-18 Figure 3-6 Rover Coordination Center (SP-04) ..................................................................... 3-21 Figure 3-7 Interview Room (SP-11)....................................................................................... 3-38 Figure 3-8 Search Room (SP-12).......................................................................................... 3-40 Figure 3-9 Hold Room (SP-13 / 14 / 15)................................................................................ 3-43


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CHAPTER 1 -

INTRODUCTION

1.1 PURPOSE OF THIS DOCUMENT 1.1.1.

Background

The priority mission of U.S. Customs and Border Protection (CBP) is homeland security. For the border agency charged with managing, securing, and controlling the nation’s border, that means the CBP priority mission is to prevent terrorists and terrorist weapons from entering the United States. An important aspect of this mission involves improving security both at and between United States ports of entry, but it also means extending the zone of security beyond the physical borders. This extended border strategy is essential to creating smart borders and a layered defense in-depth strategy. To become more effective and efficient in accomplishing its mission, CBP has unified as one border agency. By integrating federal inspection elements, CBP has established unified primary inspections at all United States ports of entry along with specialized secondary inspections focused on combating terrorism. While carrying out its priority mission, CBP must also work to facilitate the movement of legitimate trade and people. The agency will accomplish its facilitation goals by gathering advance data regarding incoming and outgoing people, conveyances, and goods; improving targeting; and using technology to leverage its resources. CBP will also promote government and private sector partnerships that permit screening of cargo and people beyond United States borders. At CBP Cruise Ship Passenger Processing Facilities, CBP will work to protect America and its citizens by carrying out its mission more effectively by using innovative approaches. Traditional methods will also be utilized thorough the screening of individuals, including a comprehensive examination of suspect baggage or cargo and an intensified effort to protect American agriculture from the introduction of injurious plant and animal pests and disease. 1.1.2.

Application

The CBP Design Standards for Cruise Ship Passenger Processing Facilities herein referred to as Cruise Terminal Design Standards (CTDS) reflect national policy, procedures and facility development standards for the design and construction of CBP Cruise Ship Passenger Processing Facilities. These technical design standards are to serve as the primary reference document for Municipal Port Authorities, Architect / Engineering consultancies, port operators, transportation lines, and all CBP personnel involved with the planning, design, renovation and development of CBP Cruise Ship Passenger Processing Facilities.


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These standards are intended to provide clear guidance and protocol, establish minimum facility design requirements, and present standardized procedures CBP cruise ship passenger processing facilities. They are annotated with appropriate references to applicable laws, regulations and rules. The references may be cited to the maritime community to ensure understanding and compliance with the procedures outlined in the CBP CTDS. It is not intended to be an all encompassing document, but rather a guide for facility development. These standards will be subject to continued revision, expansion and updating at the discretion of CBP. These technical design standards are available based on demonstrated need and may be requested through the appropriate CBP Field Office. The Assistant Commissioner, Office of Field Operations (OFO), and the Assistant Commissioner, Office of Finance (OF) are jointly responsible for the implementation and administration of national policy for these technical design standards. Field Offices are responsible for applying the policies and procedures of these technical design standards. Alternate or equivalent means, exceptions and deviations to these standards may be proposed to meet a specific requirement of the CTDS for review and approval by the Director, Field Operations (DFO) with concurrence from CBP Headquarters (HQ). 1.1.3.

Facility Changes and New Initiatives

Facility Changes These changes, as summarized below, will impact the planning of all new passenger processing facilities and any major renovation of existing facilities, advance the objectives of the DHS and expedite the processing of passengers and baggage carried aboard international ships. Unified Passenger Processing The consolidation and integration of U.S. Customs, Immigration, and Agriculture operations office, and support functions into a single CBP federal inspection facility processing complex also includes the development of a new unified passenger processing initiative by CBP. This new passenger processing protocol is being deployed nationwide to unify operations and space requirements at CBP cruise ship passenger processing facilities. There are several key objectives accomplished in this unified processing initiative including: •

•

•

1-2

Integration of predecessor agency Customs, Immigration, and Agriculture missions into a passenger processing environment that is safe, thorough and efficient. A procedure that facilitates the safe and efficient flow of passengers into and out of the United States. Creation of a Counter-Terrorism Response Unit and associated support space within the CBP area.

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The new Secondary Processing Area change will enhance CBP’s law enforcement capabilities and allow officers to process passengers directed to secondary processing more efficiently for passport issues and baggage and agriculture processing. The Secondary Area includes a consolidated hard secondary area with Interview and Search Rooms, Hold Rooms, Support Rooms, Labs, Local Area Network (LAN), and Telecommunications areas. The overall effect of the consolidation and integration of offices, training, and conference and support functions within the CBP facility typically reduces the space previously required to house three separate agencies, providing a greater efficiency and lowering costs to the port operator. Refer to Chapter 3, Design and Construction Requirements for revised standards. New Initiatives Two recently initiated law enforcement programs will have an impact on the construction requirements for passenger processing facilities in the United States and at Preclearance sites in foreign countries. Advanced Passenger Information System The Advanced Passenger Information System (APIS) was developed in 1988. Transportation lines collect passenger's biographical data and transmit the data to CBP. CBP uses APIS data to perform a single name check against the combined Federal law enforcement database known as the Interagency Border Inspection System (IBIS). CBP uses APIS as an enforcement selectivity tool to identify suspect or high-risk passengers while efficiently facilitating the majority of law-abiding passengers through the clearance process. A separate office area for CBP Passenger Analysis Units (PAU) may be required at CBP cruise ship passenger processing facilities to review APIS data. Refer to Chapter 3 for the Space Standards to determine the required size of this office. The Aviation and Transportation Security Act of 2001 and the Enhanced Border Transportation and Visa Reform Act of 2002 mandate the electronic submission of passenger and crewmember manifests from the commercial air and sea industries. Transportation lines that fail to comply are subject to fines and other penalties as well as heightened inspections of passengers and extensive examinations of documentation, baggage and cargo. Less than 100% compliance can measurably extend CBP processing and adversely impact both transportation line and port operations. The U.S. Visitor and Immigration Status Indicator Technology Program The Department of Homeland Security initiated the U.S. Visitor and Immigration Status Indicator Technology (US-VISIT) program on January 5, 2004. The object of the program is to check the status of foreign nationals entering the country and assure that no one overstays his or her admission period. The program permits CBP to record foreign nationals entering and departing the United States. US-VISIT employs several biometrics to verify an individual’s identity. CBP and the US-VISIT Program Office are supporting new DHS initiatives for e-passport readers and should be contacted regarding requirements associated with these and other new initiatives.


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1.1.4.

Compliance with Local and National Codes

The Architect / Engineer (A / E) must coordinate the requirements outlined in this document with local and national building / engineering code requirements as well as the requirements of the Americans with Disabilities Act (ADA). The A / E shall review the design with code enforcement officials in the local jurisdictions for compliance with life safety and fire protection codes. Close coordination with local officials and local CBP staff is necessary for development of design concepts. 1.1.5.

Contacts

Facility Planning and Design Contacts Questions regarding the CBP CTDS and related facility planning and design requirements should be directed to the appropriate DFO. Field office locations and contact information can be found online at www.cbp.gov or by contacting the local CBP Port Director’s (PD) Office.

1.2 AUTHORITY

The following are the relevant references to applicable laws, regulations and rules. The references may be cited to the maritime community to ensure understanding and compliance with the procedures and standards presented in this document. 1.2.1. 8 U.S.C. § 1223(b) - Entry through or from foreign territory and adjacent islands

Section 1223 states, in part: Every transportation line engaged in carrying alien passengers for hire to the United States from foreign territory or from adjacent islands shall provide and maintain at its expense suitable landing stations, approved by the [Secretary of Homeland Security], conveniently located at the point or points of entry. No such transportation line shall be allowed to land any alien passengers in the United States until such landing stations are provided, and unless such stations are thereafter maintained to the satisfaction of the [Secretary].

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1.2.2.

19 U.S.C. 1433(a) - Report of arrival of vessels, vehicles, and aircraft

Section 1433 states, in part: (a) Vessel arrival (1) Immediately upon the arrival at any port or place within the United States or the Virgin Islands of— (A) any vessel from a foreign port or place; (B) any foreign vessel from a domestic port; (C) any vessel of the United States carrying foreign merchandise for which entry has not been made; or (D) any vessel which has visited a hovering vessel or received merchandise while outside the territorial sea; the master of the vessel shall report the arrival at the nearest [CBP] facility or such other place as the Secretary may prescribe by regulations. (2) The Secretary may by regulation— (A) prescribe the manner in which arrivals are to be reported under paragraph (1); and (B) extend the time in which reports of arrival must be made, but not later than 24 hours after arrival.

1.2.3.

19 U.S.C. 1459(b) - Reporting requirements for individuals

Section 1459 states, in part: (b) Individuals arriving by reported conveyance Except as otherwise authorized by the Secretary, passengers and crew members aboard a conveyance the arrival in the United States of which was made or reported in accordance with section 1433 or 1644 of this title or section 1644a (b)(1) or (c)(1) of this title, or in accordance with applicable regulations, shall remain aboard the conveyance until authorized to depart the conveyance by the appropriate [CBP] officer. Upon departing the conveyance, the passengers and crew members shall immediately report to the designated [CBP] facility with all articles accompanying them.


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1.2.4.

19 U.S.C.§ 2 - Rearrangement and limitation of districts; changing locations

Section 2 states, in part: The President is authorized from time to time, as the exigencies of the service may require, to rearrange, by consolidation or otherwise, the several customs-collection districts and to discontinue ports of entry by abolishing the same or establishing others in their stead. The President is authorized from time to time to change the location of the headquarters in any customs-collection district as the needs of the service may req uire.

1.2.5.

19 U.S.C. 1467 - Special inspection, examination, and search

Section 1467 states, in part: Whenever a vessel from a foreign port or place or from a port or place in any Territory or possession of the United States arrives at a port or place in the United States or the Virgin Islands, whether directly or via another port or place in the United States or the Virgin Islands, the appropriate [CBP] officer for such port or place of arrival may, under such regulations as the [Secretary of Homeland Security] may prescribe and for the purpose of assuring compliance with any law, regulation, or instruction which the [Secretary] is authorized to enforce, cause inspection, examination, and search to be made of the persons, baggage, and merchandise discharged or unladen from such vessel, whether or not any or all such persons, baggage, or merchandise has previously been inspected, examined, or searched by officers of [CBP].

Other Authority Pursuant to Section 231(a) of the Homeland Security Act (6 U.S.C. § 231(b)), CBP, as a component of the Department of Homeland Security, has authority relating to import and entry inspection activities for agricultural products under the Virus-Serum-Toxin Act (21 U.S.C. § 151 et seq.), The Honeybee Act (7 U.S.C. § 281), Title III of the Federal Seed Act (7 U.S.C. 1581 et seq.), The Plant Protection Act (7 U.S.C. § 7701 et seq.), The Animal Health Protection Act (7 U.S.C. § 8301 et seq.), The Lacey Act amendments of 1981 (16 U.S.C. 3371 et seq.), and Section 11 of the Endangered Species Act (16 U.S.C. § 1540). CBP Officers carry out these inspection functions pursuant to regulations set out in Title 7 C.F.R. Chapter III and Title 9 C.F.R. Chapter I, subchapter D.

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1.3 TERMINOLOGY AND ACRONYMS A

AC ACS ADA ADIT ADP A / EAFIS Aliens AntiPiggybacking APHIS APIS AQI ASHRAE AT-CET ATM AWS -

Alternating Current Access Control System Americans with Disabilities Act Alien Documentation Identification and Telecommunication Automated Data Processing Architect / Engineer Automated Fingerprint Identification System Individuals who are not United States Citizens Logic, which eliminates two or more people passing through an access controlled door simultaneously. Animal and Plant Health Inspection Service Advance Passenger Information System Agricultural Quarantine Inspection American Society of Heating & Refrigeration Air-conditioning Engineering Anti-Terrorism Contraband Enforcement Team Automatic Teller Machine Alarm Workstations

B

BOCA -

Building Officials and Code Administrators – The BOCA National Building Code is a model set of standards for building construction issued by BOCA International, Inc., to protect building occupant health and life safety.

C

CBP CBP Area -

CCC CCTV CDC CFR CMU -

U.S. Customs and Border Protection The term “CBP area” means the CBP security area at any seaport accommodating sea commerce designated for processing passengers, crew, their baggage and effects arriving from, or departing to, foreign countries, as well as the vessel / craft disembarking area and other restricted areas designated by the port director. These areas will be posted as restricted to the extent possible and are established for the purpose of prohibiting unauthorized entries or contact with persons or objects. CBP Coordination Center Closed Circuit Television Centers for Disease Control and Prevention Code of Federal Regulations Concrete Masonry Unit


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CPU CTDS CTR -

Central Processing Unit Cruise Terminal Design Standards Counter-Terrorism Response (Officers/Team)

D

DDS DFO DHS DOT DVR -

Digital Dynamic Signage Director, Field Operations Department of Homeland Security Department of Transportation Digital Video Recorder

E

F

FC FDAR FDAU Federal Government FIS FWS

Foot candles Fraudulent Document Analysis Room Fraudulent Document Analysis Unit Refers to the United States Government and all Federal agencies and agents representing these agencies. Federal Inspection Service Fish and Wildlife Service

G

GA GFCI GWB -

Gauge Ground Fault Circuit Interrupter Gypsum wall board

H

HEPA HHS HOD Hold Room HQ HVAC -

High Efficiency Particular Air Department of Health and Human Services Host on Demand A room used to detain persons Headquarters Heating, Ventilation, and Air Conditioning

I

IA IBC -

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Internal Affairs International Building Code. The IBC is a set of model standards by BOCA International, Inc., to protect building occupant health and safety. DRAFT FOR REVIEW



IBIS ICE ICS ID IDENT IDS INA IPC IT -

-

Interagency Border Inspection System U.S. Immigration and Customs Enforcement Intercommunication Subsystem Identification (badge) Automated Biometric Identification System Intrusion Detection System Immigration and Nationality Act International Plumbing Code Information Technology

J

JABS -

Joint Agency Booking System (Now referred to as the CBP Coordination Center)

K

L

LAN -

Local Area Network

M

MDF MTSA -

Main Distribution Fram Maritime Security Transportation Act

N

NFPA NIJ NIOSH NSF -

National Fire Protection Association National Institute of Justice National Institute for Occupational Safety and Health Net Square Feet

O

OCR OF OFO OIC OIT -

Operational Control Room Office of Finance Office of Field Operations Officer in Charge Office of Information Technology


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P

PAU PD PHS POE POV PPA PPL PSS PTZ -

Passenger Analysis Unit Port Director Public Health Service Port of Entry Privately Owned Vehicle Primary Processing Area Primary Processing Lane Physical Security System Pan, Tilt, Zoom (associated with CCTV security system)

Q

R

RCC RH Renovation, Major -

Renovation, Minor -

RO / PAX -

Rover Coordination Center Relative Humidity A major renovation requires the airport operator or carrier to comply with CBP’s CTDS in the areas affected by the renovation. A major renovation is one that impacts CBP processing areas, office space, and operations areas. Affected CBP areas would require the airport operator or carrier to comply with the current CBP CTDS when renovation affects CBP operations. A major renovation to one part of the CBP sterile area, though requiring compliance with the current CBP CTDS in the area to which renovations are made, may not necessarily require renovations/compliance with other parts of the CBP sterile area not affected by the major renovation. For example, renovation of the CBP processing booths that would have to comply with the current CBP CTDS, may not necessarily require the airport operator or carrier to renovate the CBP office area and comply with the current CBP CTDS concerning CBP office space. A minor renovation in the CBP area is one that does not appreciably affect CBP processing areas, office space, or CBP operations. For example, modifications of the sterile corridor system or gate areas may fit the definition of a minor renovation that would not require compliance with the CBP’s present CTDS except for the affected area unless passenger capacity is increased. Roll-on-Roll off Passenger Ferry ship

S

SCS S/SSTC STU 1-10

Sterile Corridor System Stainless Steel Sound Transmittance Coefficient Secure Telephone Unit DRAFT FOR REVIEW



T

TIA / EIA TSA TVSS TWOV

Telecommunications Building Wiring Standards U.S. Transportation Security Administration Transit Voltage Surge Suppression Transit Without Visa

U

USCS UPS USG USPASS US-VISIT UTP -

U.S. Customs Service Uninterrupted Power Supply United States Government U.S. Passenger Accelerated Service System United States Visitor and Immigrant Status Indicator Technology Unshielded Twisted Pair

V

VAC VCT -

Volts Alternating Current Vinyl Composite Tile

VE VS -

Value Engineering Veterinary Services

W

WAN -

Wide Area Network

X,Y,Z


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CHAPTER 2 -

FACILITY PLANNING AND PROCEDURES

2.1 OVERVIEW OF THE CBP AREAS WITHIN THE FEDERAL INSPECTION SERVICE (FIS)

At CBP Cruise Ship Passenger Processing Facilities in the United States, the sterile CBP / FIS area includes ship arrival gangway vestibules, the Sterile Corridor System (SCS), baggage claim, passenger processing areas and the CBP / FIS office and support areas. The CBP passenger processing facility must be separated physically and visually from the non sterile / public areas and other outside areas. This separation includes a wall structure that goes from the floor to the underside of slab of the structure above to establish a sterile environment. The FIS area must be designed so that arriving passengers or crewmembers cannot bypass the processing area or interact with the public prior to CBP processing. After disembarking, the passengers move through the sterile corridor to the CBP Primary Processing Area and then to baggage claim to collect their baggage. Beyond the baggage claim area, passengers proceed to the secondary processing area or to the main CBP exit control area.

2.2

FACILITY PROGRAMMING OVERVIEW

The size of the CBP passenger processing facility is determined by the number of passengers processed at the peak hour of operation and by the number of ships arriving during a set time period. When these parameters have been established, the port operator should contact the local CBP Field Office who will assist in developing specific requirements for each proposed facility. Port Authorities considering the construction of a new facility or the renovation of an existing passenger processing facility must involve CBP during the early stages of project planning. Failure to do so often results in improper compliance with mandatory application procedures and unacceptable design assumptions that can cause significant time delays and increased construction costs. CBP classifies cruise ship passenger processing facilities by determining the maximum number of passengers processed at the peak hour of operation: Small cruise ship facilities Mid-size cruise ship facilities Large cruise ship facilities


Processes less than 800 passengers per hour Processes 800 to 2,000 passengers per hour Processes 2,000 passengers or more per hour

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Cruise Ship Passenger Processing Facilities in the United States can be staffed or nonstaffed. At smaller facilities processing a low volume of traffic arriving aboard a limited number of international ships, some standards presented in the CTDS may seem stringent. In this instance, CBP officials will evaluate the port’s traffic projections on a case-by-case basis and, if warranted, reduce selected requirements accordingly. CBP passenger processing facilities are provided at no cost to the government and processing services are normally furnished by the government at no cost to the port operator. The design and construction of spaces within the secure perimeter of a processing facility and other related areas controlled by CBP must be approved in writing before CBP processing begins. New or renovated passenger processing facilities must comply with all applicable CBP standards in place at the time of construction document approval. Absent extraordinary circumstances, no new standards or operational changes which can impact the building will be required by CBP after written plan approval has been provided by CBP. CBP considers a passenger processing facility designed for a useful life of not more than two (2) years a temporary facility. Permanent facilities should be designed to reflect traffic projections for a minimum of five (5) years and preferably ten (10) years. Although many facilities are in a state of continuous renovation and may refer to some projects as “interim” or “temporary”, this does not affect the CBP planning and approval process or the facility requirements necessary to support CBP operations. 2.3 DESIGNING A CBP PROJECT – THE DEVELOPMENT, REVIEW, & APPROVAL PROCESS

The development of a CBP Cruise Ship Passenger Processing Facility project includes the following seven steps in the design process and is coordinated between the port operator and / or their agent(s) and CBP. Processes may vary depending on project scope and requirements; therefore it is required that port operators consult with CBP early in the planning stages of any project. This process is a typical example of the CBP Cruise Ship Passenger Processing Facility Design and Construction Review Process.

1. Port of Entry Designation and Project Approval 2. Pre-Design and Programming 3. Schematic Design 4. Design Development 5. Construction Document 6. Construction 7. Acceptance, Occupancy, and Commissioning

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2.3.1.

Port of Entry Designation and Project Approval

The Planning Process Begins The process begins with the port operator or transportation line planning for an international cruise ship terminal. This may involve the creation of a Planning Committee, which initiates the process by sending a letter to the local CBP Field Office requesting that CBP formally designate a location as an international port of entry or other designation. In order for CBP to properly evaluate this request, the letter must identify specific and / or anticipated operational and functional information such as number of and frequency of ships, originating countries, schedule implementation, passenger load, number of passengers per hour (on opening day), projected opening date, projected growth (5 -10 years), and feasibility study information (if any study of this type has been done). Other Federal Agencies As soon as project approval is obtained from CBP, other agencies involved in the FIS facility must be contacted. They will provide valuable planning and programming input to ensure the facility will be adequate. In addition, this will reduce the possibility that an FIS facility will be rejected for international operations. These actions and all approvals should be completed before the physical design or footprint of the building is developed. 2.3.2.

Pre-Design and Programming Phase

The initial project design kickoff meeting between CBP and the port operator and their A / E serves as the event where the A / E receives the necessary direction by the port operator to begin the planning, programming and design for a new facility or a facility renovation. CBP provides the CTDS along with specific operational requirements to the port operator which provides the A / E with the direction to proceed with pre-design and space programming. The A / E will develop a facility long-term master plan (typically 10 years) and generate preliminary site selection, space programming, conceptual development, functional adjacencies and blocking / stacking diagram information. Appropriate spaces and facilities for the CBP component of the FIS will be allocated based on the CTDS as defined in later chapters. Contact with CBP at this early phase is essential and required, to validate spaces and advise on special situations. The Design Review process will be established for each project at this initial meeting. CBP provides the port operator or their agent with oversight review to ensure that the design provides all of the spaces and build-out required to support CBP processing operations at the port. Programming workshops will be conducted with CBP and the design team to determine and refine project requirements as required. Requirements of other FIS agencies will also be defined at this time. A project budget and schedule will be developed during this phase. The CBP Field Office maintains oversight authority over project development and coordinates with other CBP program representatives, including OFO, OF, IA, OIT, CBP HQ, and Field Office staff as required.


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Communication with CBP During the early design stages and through the planning process of any project consultation with the local CBP Field Office is required. This avoids design problems that could result in project delays and costly retrofitting. Determination of CBP Space Requirements A detailed program of CBP spaces is developed by the A / E and a preliminary concept must be approved by CBP for processing, administration, and support requirements. The port operator or their designated agent must submit, for CBP review, a layout of all FIS areas including CBP and other agencies located within the FIS. After CBP written approval is received, the Schematic Design Phase begins. CBP approval is necessary to proceed to the next phase. While contact is usually made with CBP representatives at the local level, follow-up meetings with CBP HQ may be required in order to ensure the facility design will meet CBP requirements. Without CBP approval and without regular reviews / approvals from CBP during all programming and design phases, the ultimate acceptance, commissioning, and operation of a facility is jeopardized. 2.3.3.

Schematic Design Phase

The A / E will develop a Schematic Design Submission incorporating but not limited to the following: room configurations, sizes, and layouts, technical narratives of the major engineering systems, floor plans / sections, and elevations. It is very important that the port operator or their agent is given all the necessary feedback information by CBP for design and programming at this point. This further refinement of design and program information will generate updated budget and schedule data for the design development phase. CBP involvement, particularly related to budgeting, staffing / personnel requirements, and furniture is established during this phase. Technical and functional reviews will be scheduled with the respective CBP representatives during the schematic phase. 2.3.4.

Design Development Phase

The A / E will develop a Design Development Submission incorporating but not limited to the following: floor plans / sections, elevations, reflected ceiling plans, outline specifications, and finish schedule, single-line diagrams for all building systems, layout, security systems, building sections, wall sections, and special construction requirements. The submission, and all subsequent design submissions, shall include layouts of all the FIS area with details of CBP spaces highlighted. CBP reviews the entire FIS area for border integrity issues, and CBP spaces are reviewed in detail for operational, technical, security and functional requirements. The CBP Field Office retains oversight authority over the project(s) and continues to coordinate with the other program representatives including OFO, OF, IA, OIT, CBP HQ, and Field Office staff as required. Periodic technical and functional reviews will be scheduled with the respective CBP representatives, and at the conclusion of this phase the port operator or their designated agent will receive written approval from CBP with authorization to proceed to the Construction Documents Phase. 2-4

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2.3.5.

Value Engineering

Policy, procedures, and various guidance often require that Value Engineering (VE) studies be performed on construction projects. VE studies use life-cycle costing extensively and can enhance the cost effectiveness of applying CBP requirements found within these CTDS. For example, a VE study may uncover an important FIS facility function that can be accomplished in a more cost effective manner, or generate savings that can be used to fund other necessary FIS facility improvements. In addition to periodic technical and functional reviews, any value engineering determinations throughout the duration of the FIS project(s) will be scheduled with the appropriate CBP representatives as required to review and approve any VE recommendations prior to implementation. 2.3.6.

Construction Document Phase

The A / E will develop a Construction Document Submission incorporating but not limited to the following: Complete floor plans / sections; elevations; reflected ceiling plans; finish / door schedules and specifications; detailed diagrams and specifications for all engineering systems, security systems and telecommunication systems, material and equipment specifications, computer room and rack layouts, and special construction requirements. The CBP Field Office will continue to retain oversight authority over the project and provide close coordination with other CBP program representatives including OFO, OF, IA, OIT, CBP HQ, and Field Office staff as required. Periodic technical and functional reviews will be scheduled with the respective CBP representatives, and at the conclusion of this phase the port operator or their designated agent may receive CBP approval and be authorized to proceed to the bidding and awarding of the project. Reconciliation of the review comments and an opportunity for final input and written approval from CBP is required prior to completion of the Construction Documents (one hundred percent Design Submission) and acceptance by CBP. Budget and schedules are updated and procurement continues to track equipment provision and deliveries. 2.3.7.

Construction Phase

At the Construction Phase kick-off meeting, the project schedule and significant milestones are discussed and established. CBP Field Office representatives continue to be involved during this phase and make periodic inspections as necessary during the construction process. However, only CBP HQ can approve major changes. Deviations in CBP-related spaces from the approved construction documents are to be reported immediately to CBP HQ for review, direction and resolution. At the appropriate time, the A / E will generate a construction punch-list for the CBP spaces, concurrent with a punch-list being developed by the respective CBP component. The budget is updated for fiscal year procurement, schedule is updated, and reconciliation of items and issues eventually results in the CBP final inspection and acceptance of the facility. The CBP approval and commissioning review process also assists in the final coordination of the CBP fit-out and move-in phase.


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2.3.8.

Acceptance, Occupancy and Commissioning

CBP Move In CBP is responsible for procurement and placement of specific computers and other equipment. CBP is also responsible for coordination of security and other equipment that is the budgetary responsibility of the port operator. Coordination is critical in the Move-In and Occupancy Phase of the project. As the project nears completion, CBP telecommunication equipment is staged for installation at the site. Installation of furniture and equipment proceeds and a final inspection is scheduled with CBP to ensure facility compliance with CBP standards for approval and occupancy. After the CBP final inspection punch-list of the facility is determined acceptable by the CBP Field Office, CBP will issue written approval as required and assume occupancy of the facility. Once staff and equipment move-in is accomplished, facility commissioning begins for the first arriving ship.

CBP Occupancy When CBP occupancy is complete and the facility is in operation, facility strategic resource and condition assessments may occur at periodic intervals. The process for development and design of the CBP portion of an FIS facility identified in detail above is indicated on the flow chart following this section.

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2.3.9. Design and Construction Review Process Overview for CBP Cruise Ship Passenger Processing Facilities CBP receives request for a cruise ship facility construction project (New designation/Major Renovation) CBP reviews and coordinates request to determine feasibility and provide approval(s) as required CBP requirements are provided to the port authority Pre-Design and Programming Schematic Design Design Development Construction Documents Construction Phase Acceptance, Occupancy, and Commissioning Minimum CBP, Facility Owner/Operator Responsibilities: Phase 1 CBP receives notification and request for a CBP facility construction project from the cruise ship facility owner/operator.

Cruise Ship Facility Owner/Operator submits request to construct/ renovate a CBP Passenger Processing Facility to CBP including: •A feasibility study (if completed) •Originating countries •Number of/frequency of ships •Number of gangways •Passenger load including passengers per hour on opening day and projected passenger traffic for 5 and 10 years after opening

CBP reviews and approves. CBP provides requirements. CBP establish the number of reviews and the number of written CBP approvals required at each phase.

Phase 2 Pre-Design & Programming

Cruise Ship Facility Owner/Operator A/E begins pre-design and programming: •Space programming •Functional adjacency •Site selection •Blocking/stacking diagrams •Concept development •Facility long-term master plan

See note *

Phase 3 Schematic Design

Cruise Ship Facility Owner/Operator A/E begins schematic phase: •Room layout •Floor plans/sections •Specifications •Elevations •Technical narratives (engineering systems)

See note *

Phase 4 Design Development

Cruise Ship Facility Owner/Operator A/E begins design development phase: •Floor plans/Sections/Elevations •Special construction requirements •Finish schedules •Reflected ceiling plan •Engineering system single line diagrams (all) •Booth and counter drawings •Security systems layout

See note*

Cruise Ship Facility Owner/Operator A/E begins construction documents phase: •Security systems layout •Floor plans/Sections/Elevations •Special construction requirements •Finish schedules •Door schedules and door access control points •Computer room rack layouts •Booth and counter drawings •Door hardware sets and specifications •Engineering system single line diagrams (all )

See note. *

Phase 5 Construction Documents

Phase 6 Construction Phase

Phase 7 CBP Acceptance, Occupancy & Commissioning

Cruise Ship Facility Owner/Operator A/E begins construction phase and coordinates with CBP for required reviews, establishment of punch-list, and approvals regarding: •Bid/award update •Construction schedule •Construction phase kick-off •Milestones Any deviation from CBP approved construction documents must be reported to CBP. * Cruise Ship Facility Owner/Operator A/E proceeds to move-in/occupancy phase and coordinates with CBP for required reviews and approvals regarding: •Furniture •Resolution of punch-list •Computer •Staff move-in •Equipment install •Commissioning for first vessel/craft arrivals CBP issues final written approval, as required.

*CBP coordinates required drawing and document reviews within CBP and provides written approval determination, as required. Figure 2-1 Review Process for CBP Cruise Ship Passenger Processing Facilities


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2.4 BUDGET RESPONSIBILITY

In accordance with all applicable laws, rules, and regulations, CBP defines a cruise ship passenger processing facility as a “turnkey project” which when complete and ready for occupancy is fully operable with the exception of selected items normally furnished by the government. These items include and are limited to the enforcement and administrative computer system, telephone system (specified intercom system not included), two-way radio base stations and rooftop antenna, satellite TV system (selected locations), and other select equipment. Contact with CBP at the early stages of the planning process is essential and required, to validate requirements and advise on special situations.

2.5 OTHER FEDERAL AGENCIES AND PROGRAMS AT CRUISE TERMINAL FIS FACILITIES

At certain facilities, three additional government agencies may be co-located with CBP. The Public Health Service (PHS), the Fish and Wildlife Service (FWS), and the offices of Immigration and Customs Enforcement (ICE), an investigative agency of the DHS, may also be present and require office space in addition to the space requirements of CBP. The PHS offices are typically located in the Primary Processing Area (PPA) and the FWS offices are typically adjacent to the secondary processing area. The offices of ICE are located to provide agents with ready access to both the passenger processing areas and to non-public access to official vehicle parking. When present, these agencies should be consulted for specific facility requirements in support of their operations. 2.5.1.

U.S. VISIT Program Office (US-VISIT)

The Department of Homeland Security initiated the U.S. Visitor and Immigration Status Indicator Technology (US-VISIT) program on January 5, 2004. The objective of the program is to check the status of foreign nationals entering the country and to assure that no one overstays his or her admission period. The program permits the government to record foreign nationals entering and departing the United States. US-VISIT employs biometrics to verify an individual’s identity and to confirm that he or she is who they profess to be. CBP administers this program at select cruise ship p assenger processing facilities. For exit requirements for US-VISIT, the US-VISIT Program Office will provide those requirements for specific areas within the facility. At some locations, wireless devices may be used at outbound locations and cabling may be required to the end of the terminal / boarding areas. CBP and the US-VISIT Program Office are supporting new DHS initiatives for e-passport readers and should be contacted regarding all requirements associated with the USVISIT initiative.

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2.5.2. U.S. Public Health Service, Centers for Disease Control and Prevention (PHS)

The Public Health Service (PHS), Department of Health and Human Services (HHS), is authorized to make and enforce such regulations as are necessary to prevent the introduction, transmission, or spread of communicable diseases from foreign countries into the United States or its possessions. If PHS operations are involved in the FIS facility, PHS must be contacted in the early planning stages of the project. They will provide valuable planning and programming input to ensure the facility will be adequate. 2.5.3.

U.S. Fish and Wildlife Service (FWS)

The U.S. Fish and Wildlife Service (FWS), Department of the Interior (DOI), carries out the responsibilities assigned to it by law, including the Endangered Species Act [Title 16 USC 1538], the Lacey Act [Title 16 USC 3372], and other such legislation dealing with the illegal trafficking of protected fish, wildlife, and plants. FWS is authorized to inspect any package, crate, or other container, including contents and all accompanying documents, upon importation or exportation. If FWS operations are involved in the FIS facility, FWS must be contacted in the early planning stages of the project. They will provide valuable planning and programming input to ensure the facility will. 2.5.4.

U.S. PASS / NEXUS Programs

Programs are to be determined. Section reserved for future addendums.

2.6 CBP CRUISE SHIP PASSENGER PROCESSING FACILITIES 2.6.1.

CBP Cruise Ship Passenger Processing Facilities

Introduction A CBP Cruise Ship Terminal FIS Facility is located within Cruise Ship terminals utilized for CBP primary and secondary passenger processing operations. The facility may be used to accommodate permanent CBP staff or personnel dispatched from a near by location on a temporary or as needed basis. General Requirements The facility will generally require an adequately sized gangway and corridor system, CBP primary, secondary, and exit passenger processing booths / workstations, queuing, and circulation areas, form counters, offices, and support areas. The following space requirements outlines functional space typically required at a CBP Cruise Ship Terminal FIS Facility. Although typical, each new construction and major renovation project plan must be reviewed and coordinated with CBP for actual requirements based on specific operations as determined by CBP.


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Space Requirements (Typical)

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SCS-01:

Gangway / Sterile Corridor System

PP-01:

Primary Booths, Queuing, Processing and Exit (per booth)

PP-02:

CBP Forms Counter(s)

PP-04

Counter Terrorism Response Suite (CTR)

PP-05:

Public Male & Female Toilets (ADA)

SP-01:

Secondary Queuing Area

SP-02:

Triage Podium(s)

SP-05:

Referral Passenger Waiting Area

SP-06:

Secondary Baggage Exam Podium(s) and Belts

SP-07:

Secondary Baggage X-ray Processing Workstation(s)

SP-08:

CBP Agricultural Laboratory and Disposal Room

SP-10:

Public Male & Female Toilets (ADA)

SP-11:

Interview Room(s)

SP-12:

Search Room(s)

SP-13:

Hold Room(s) (Male)

SP-14:

Hold Room(s) (Female)

SP-15:

Hold Room(s) (Juvenile)

OS-01:

Secondary Supervisor’s Office

OS-02:

JABS / Identification Room

OS -03:

Fraudulent Document Analysis Room

OS -04:

ADIT Room

OS-06

Cashier’s Office

OS-07

Detainee Baggage Storage

OSA-01

Chief Officer’s Office

OSA-02:

Supervisor’s Office

OSA-03:

General Office Workstation(s)

OSA-07

Conference / Muster / Training Room

OSA-08:

Mail / Copier / Shredder Room

OSA-09:

Communications Room (Telephone and Radio)

OSA-10:

Computer Room

OSA-11:

General Storage / File Room

OSA-12:

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OSA-13

Break Room

OSA-14:

Male & Female Staff Toilets / Showers / Lockers

EPS-01:

Exit Podium(s)

2.6.2.

Pre-Clearance Facilities

In response to a significant increase in border control mandated by the DHS and a heightened awareness of the growing risk to the safety of CBP officers working in foreign countries, CBP has substantially altered the required design standards for all preclearance locations. Before entering the CBP Preclearance facility, all passengers and crewmembers, regardless of country of origin, must pass through host country security screening processes. Passengers and crewmembers will be screened by host country security screening officials for weapons and explosives. CBP will screen each checked bag for radioactive material. Under this new design standard checked baggage will be permitted to by-pass the CBP area providing that the individual weight and a digital photo of each checked bag be readily available at each primary processing counter. In addition, checked baggage must be capable of being re-delivered to the CBP area in a timely manner upon demand by a CBP officer. When completed, passengers and crew are then permitted to enter the facility and proceed to the CBP Primary Processing Area. Passengers and / or crewmembers requiring further examination will be directed to a Secondary Processing Area. The Secondary Processing Area should be located directly adjacent to or after Primary Processing. Passengers and / or crewmembers who have been admitted to the United States and do not require further scrutiny are permitted to exit the facility and proceed to the outbound hold room(s) to await embarking a U.S. bound ship. 2.6.3.

Port Administrative Facilities

A CBP Port Administrative Facility may be required to accommodate officers, clerical and support staff, secondary support functions, storage, and other CBP services in support of a concentration of multiple CBP operations within a common geographical area. In cases where a port administrative facility is required, these standards along with other applicable CBP and Federal policy, regulations, and standards are to be used as guidance in establishing specific facility requirements in close coordination with CBP.


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2.7 OTHER TYPES OF CBP PASSENGER PROCESSING FACILITIES AT SEAPORTS 2.7.1.

Ferry Terminal FIS Facility

Introduction A CBP Ferry Terminal FIS Facility is located within ferry terminals utilized for CBP primary and secondary processing operations. CBP ferry inspection operations are conducted for both pedestrian and vehicular traffic and may also support a commercial cargo element based on the specific operations of the port. Separate commercial cargo facility accommodations are required in roll-on, roll-off, passenger ferry operations or what is commonly referred to as RO / PAX operations. RO / PAX operations may carry freight, vehicles, and passengers on a single ship. The ferry facility, regardless of type of facility, may be used to accommodate permanent CBP staff or personnel dispatched from a near by location on a temporary or as needed basis. Separate technical design standards are required for the development of ferry FIS facilities. Refer to the “Ferry Terminal Design Standards for Passenger Processing Facilities” available from CBP. 2.7.2.

Seaplane Terminal FIS Facility

Introduction CBP Seaplane Terminal FIS operations are located within seaplane facilities utilized for CBP primary and secondary passenger processing. The facility is typically used to accommodate CBP personnel dispatched from a near by location on a temporary or as needed basis. For standards related to the design and development of seaplane FIS facilities, refer to Chapter 8, “General Aviation Facility” in the “Airport Technical Design Standards” available from CBP 2.7.3.

Private Craft Processing Facilities

For standards related to the design and development of CBP private craft processing facilities, including the Outlying Area Reporting System (OARS), and other initiatives, contact CBP. 2.8 ARRIVAL PASSENGER PROCESSING 2.8.1.

Ship Arrival

When an international ship docks at a FIS terminal in the United States, passengers, crew, baggage and cargo carried aboard fall under the jurisdiction of CBP. Most inbound ships proceed to a berthing / docking area where passengers typically disembark through a gangway into a gate vestibule and enter a Sterile Corridor System (SCS).

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2.8.2.

Gangway / Sterile Corridor System

Sterile corridors lead passengers and crew to the processing area and assure that no one has physical contact with other types of passengers, the general public or unauthorized transportation line and port employees. Arriving passengers proceed through a sterile corridor to the baggage claim area. Passenger routing should be as short and direct as possible. Any form of obstruction, including cross flow traffic, will not be permitted. Only FIS authorized personnel will be permitted in the sterile corridor system during international arrivals. 2.8.3.

Inbound Baggage Control

Baggage is typically transported to a secure international staging area within the facility, where the bags are claimed by passengers within the FIS area. Passengers then proceed to the CBP Primary Processing Area.

2.8.4.

CBP Primary Processing

The arrivals area must be of adequate size and depth to accommodate arrival passenger queues and processing during the peak hour of international arrivals activity. The initial size of the passenger queue area must be confirmed with the opening day peak hour international arrivals traffic volume, and also incorporate additional area for the increase in traffic volume over the first five-year traffic forecast period. After entering the primary area, passengers select, or are directed to a queuing lane and move to the processing booths where they present their travel documents for examination and are processed by a CBP officer. At the conclusion of processing, admissible passengers proceed to exit control at the head of the main facility exit lanes to surrender their CBP declaration form. Most passengers are instructed by CBP Officers to exit the facility. If a passenger has been identified for additional processing he or she will be directed to proceed to the CBP secondary area. 2.8.5.

CBP Coordination Center (CCC)

When passengers leave the processing booths they pass the CBP Coordination Center (CCC). The CCC is usually located directly beyond CBP primary processing and must have a clear, unobstructed view of the processing booths. CBP officers in the coordination center monitor the processing floor, control facility security and observe all activity within the sterile perimeter, including international ship docking areas and the international baggage areas. 2.8.6.

CBP Secondary Processing

Arrival passengers that are identified by CBP as requiring additional processing and examination are directed / escorted to the CBP Secondary Processing area for individual attention, which may include passport / visa concerns, baggage and / or agricultural products processing. The CBP Secondary Processing area is located downstream from baggage claim and Primary Processing and adjacent to the main facility exits.


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2.8.7.

CBP Administration Areas

The CBP administrative offices and support spaces are located within the sterile perimeter adjacent to and readily accessible from the Primary Processing Area and the Secondary Processing Area. 2.8.8.

Space Requirements for Additional Government Agencies

At certain locations, additional government agencies are co-located with CBP. The PHS, the FWS, and ICE may also require office space in addition to the space requirements of CBP. Location of these offices will be determined during the design phase. PHS, FWS, and ICE must be involved during the planning phase to afford all co-located agencies the fullest opportunity possible to properly coordinate the location, size, etc., of any space required beyond the space outlined by CBP.

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Figure 2-2 Flow of traffic in single level passenger processing facilities at U.S. seaports


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Figure 2-3 Flow of traffic in two (2) level passenger processing facilities at U.S. seaports

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Figure 2-4 Preclearance cruise ship passenger processing facility traffic flow Cruise Terminal Design Standards October 31, 2006

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CHAPTER 3 -

DESIGN AND CONSTRUCTION REQUIREMENTS

3.1 INTRODUCTION

These Design and Construction Requirements were developed to assist architects and engineers (A / E) in planning CBP passenger processing areas, secondary processing support spaces and other areas related to CBP cruise ship passenger processing facilities . The port operator / transportation line is required to provide all cabinetry, builtins, fixtures, furniture, and equipment specified, described or required by the following program. Items furnished by the government are limited to equipment specifically identified as “CBP provided equipment”. The port operator / transportation line is required to contact CBP in the early stages of project development for guidance and CBP approval in planning the facility. The facility requirements are determined by the volume of traffic processed at the peak hour of activity and CBP operational requirements. The facility space requirements matrix categorizes cruise ship passenger processing facilities as follows: Small facilities Mid-size facilities Large facilities


Processes less than 800 passengers per hour. Processes 800 to 2,000 passengers per hour. Processes 2,000 or more passengers per hour.

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3.2 SPACE REQUIREMENTS MATRIX

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3.3 GANGWAY / STERILE CORRIDOR SYSTEM (SCS) 3.3.1.

Introduction

The Sterile Corridor System (SCS) allows passengers and crew to proceed to the CBP processing area and assures that no one has physical contact with other types of passengers, the general public or unauthorized transportation line and port employees. 3.3.2.

Passenger Arrival Gangway

The SCS is defined as the corridors within the CBP area connecting the gangway to the CBP Primary Processing Area (PPA). The “Gangway" is defined as the place where passengers disembark from the ship. This is the beginning of the CBP sterile area. Passenger gangway and sterile corridor design and security measures must prevent the possibility of a crewmember or passenger being able to circumvent CBP processing. The transportation line is responsible for ensuring that all arriving international passengers and crew are presented to the CBP for processing. CBP must be capable of monitoring passenger flow to ensure international arrivals do not commingle with someone outside the sterile environment or otherwise circumvent CBP processing. Although the primary responsibility for passenger segregation rests with the transportation lines, the CBP Coordination Center (CCC) must be equipped with an effective, real-time means of supervising sterile corridor operations and door status. CBP must have the capability to immediately identify any breach in the Federal


3.3 GANGWAY / STERILE CORRIDOR SYSTEM (SCS) 3.3.1.

Introduction

The Sterile Corridor System (SCS) allows passengers and crew to proceed to the CBP processing area and assures that no one has physical contact with other types of passengers, the general public or unauthorized transportation line and port employees. 3.3.2.

Passenger Arrival Gangway

The SCS is defined as the corridors within the CBP area connecting the gangway to the CBP Primary Processing Area (PPA). The “Gangway" is defined as the place where passengers disembark from the ship. This is the beginning of the CBP sterile area. Passenger gangway and sterile corridor design and security measures must prevent the possibility of a crewmember or passenger being able to circumvent CBP processing. The transportation line is responsible for ensuring that all arriving international passengers and crew are presented to the CBP for processing. CBP must be capable of monitoring passenger flow to ensure international arrivals do not commingle with someone outside the sterile environment or otherwise circumvent CBP processing. Although the primary responsibility for passenger segregation rests with the transportation lines, the CBP Coordination Center (CCC) must be equipped with an effective, real-time means of supervising sterile corridor operations and door status. CBP must have the capability to immediately identify any breach in the Federal Inspection Service (FIS) area and be able to have real time color-coded graphic displays, audible alarms and associated CCTV camera views and recordings in the CCC. 3.3.3.

Sterile Corridor System

The SCS leading into the PPA is designed with an opaque, physical barrier separating international arrival passengers from the other non-sterile functions. Should the design of the physical barrier use a non-opaque material, it must be incumbent upon the port operator to ensure the material does not inhibit or detract in any way from the operation of security equipment or controls. The SCS shall be designed to eliminate interaction between arriving international passengers and the non-sterile operation of thefacility. It is the responsibility of the port operator to ensure that the SCS remains sterile. Passenger routing should be as short and direct as possible. Any form of obstruction, including cross flow traffic, will not be permitted. Only CBP personnel and personnel with CBP authorization will be permitted in the FIS facility during CBP operations. CBP requires oversight and control capabilities of the SCS through the use of a physical security system tied into the CCC and local port, transportation line and police emergency response systems. Passengers utilize the SCS to enter the PPA where passengers queue for arrival processing.


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All doors leading into and out of the FIS area must be equipped with CCTV cameras ensuring there is full surveillance coverage. All doors leading into and out of the FIS must be equipped with automated access control and have alarm exception assessment capabilities. When an alarm is activated, the alarm scene will be displayed on the associated “queue-up” monitor in the CCC and / or other CBP designated location as required. The physical security system must allow for a real-time assessment of the situation and there is to be real time video recording capabilities for investigative purposes. The system must also allow for real-time assessment of bona fide port or transportation line personnel entering or exiting the CBP area through associated portals. Refer to Chapter 5 for additional security requirements and clarifications. Wireless communications coverage is needed throughout the SCS. Depending upon the construction of the facility and the distances involved, one or more internal antenna systems may be required. Where an internal antenna system is needed to support SCS communications, an associated Radio Equipment Room is also required. CBP is to be contacted during the early stages of project planning for all wireless communications requirements.

Figure 3-1 Gangway / Sterile Corridor System (SCS-01)

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Doors and Exits All doors and emergency exits leading into and out of the SCS must be controlled and monitored through a security management system. Barriers provided must be constructed to ensure that documents, drugs or other contraband cannot be passed between sterile and non-sterile areas. Provide 15 second delayed egress at all egress doors. Refer to Chapter 5: Security, for additional requirements and clarification. Restrooms Restroom facilities should not be located within the SCS. Restrooms should be constructed of solid ceilings and walls and be located prior to and as near to the CBP primary passenger processing area as possible to prevent the smuggling of aliens, documents, drugs, and other contraband. Restrooms should be designed as open as is reasonable so that CBP roving patrols can easily determine if someone is hiding within the rooms. Custodian Storage Closet All custodian storage rooms, if required, must be securable and accessible to CBP personnel.

3.4 CBP PRIMARY PROCESSING AREA (PPA) 3.4.1.

Introduction

The SCS ends in the arrival hall of the PPA. The Arrivals Hall is a large area in front of the primary processing booths designated for passenger queuing. The PPA is the area where the CBP officers examine and screen arriving international passengers to determine nationality and / or admissibility to the United States. The passenger areas consist of: •

Forms counters

•

Queuing area & Primary Processing Lanes (PPL)

•

Primary Processing Booths (piggyback units)

•

Support areas / offices

The CBP PPA must be designed to accommodate peak passenger loads and anticipated growth allowances. Adequate facilities shall be provided for handicapped passengers in wheelchairs, and passengers requiring space to complete required documentation prior to CBP processing. Upon entering the CBP PPA, passengers and crew select the appropriate queuing lane.


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Passengers proceed to the baggage claim where the passengers claim and retrieve their baggage. Baggage carts in the baggage claim area, if any, should be stored parallel to the flow of passengers and must not be located closer than 20 feet from the egress point of the CBP PPA. Passengers then go through the determination of admissibility by CBP. All passengers requiring further examination or processing are referred to the CBP Secondary Processing Area. Passengers in CBP Secondary Processing are then either allowed to proceed to the exit control area or are detained by CBP for further examination and final disposition. 3.4.2.

Forms Counters

Forms counters with standing height writing surfaces will be located at the rear of the passenger processing arrivals hall. At least one (1) 16-sq. ft. forms counter for every 10 CBP PPL must be constructed and located at the rear of the passenger queue. The forms counter should have 10” x 4 ½” x 4 ½” wide pigeonholes for storing forms located along the casework or header of the forms counter. Form counters should be constructed solid, without any operable doors for storage of forms or waste receptacles. This is to preclude any items from being hidden within the forms counter. 3.4.3.

Queuing Area and Primary Processing Lanes (PPL)

CBP employs two types of queuing concepts: 1) multiple lines of passengers in front of each set of piggy-back Primary Processing booths; and 2) multiple serpentine lines where each services a bank of booths. Facilities should support both queuing concepts as passenger processing may change based on the local operational needs and threat level at each facility. Queuing areas must include portable (non-fixed) stanchions with sufficient room in front of the PPL to accommodate the maximum passenger volume flow rates. The PPA queuing area dimensions are based on the number of primary processing booths located within the area. The required number of booths will be determined by CBP based upon traffic forecast, maximum volume of passengers, and proposed future growth. As a planning factor the aggregate area required for one piggyback booth is 1,320 sq. ft per lane. Each PPL is provided with a clear pathway to the booth, paired around a piggyback booth configuration, and separated by portable stanchions and webbing barriers between each location. Minimum aisle widths of 3 feet will be provided to accommodate passenger processing at each piggyback booth unit. A privacy divider is located between the piggyback booth units. Portable stanchions and retractable webbing barriers will provide separation between queuing lines, with a minimum distance of 7 feet from the front booth to the “wait behind” line. During the design phase of the PPA, allow 2 feet of space between passengers for a total of 5 feet per passenger in a linear queuing schematic. Include added space for forms counters in the rear of the passenger arrivals hall and a minimum of 6 feet (12 feet recommended) of walking space between the end of queues and the forms counters. This same dimension should be provided at the end of the piggyback booth unit.

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Figure 3-2 Passenger Queuing and Processing Lane (PP-01)

Above each PPL, signage must be available for directing and informing passengers. Refer to Chapter 4, Signage for signage requirements.


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3.4.4.

Primary Processing Booth (Piggyback Unit)

Construction Requirements Each CBP primary booth houses a personal computer (CPU, monitor and keyboard), a document reader, a printer, and ancillary lighting and equipment. Additional space and design considerations may be required to house US-VISIT equipment, including camera(s), and fingerprint readers at the CBP primary processing booths. Specifications and planning guidance must be obtained from CBP. However, the overall design of the primary processing booth must protect the officer from physical assault and provide an immediate means of egress in case of an emergency. The booth design must ensure that the officer faces the primary processing lane, and the computer monitor must be positioned so the traveling public cannot view the law enforcement sensitive information visible on the screen. Each CBP primary processing booth must be securable to prevent against vandalism, tampering and theft after hours when CBP personnel are not present. US-VISIT Requirements In most instances, the U.S. VISIT Program Office furnishes and installs the necessary electronic equipment at each CBP Processing booth including camera(s) and fingerprint readers that are housed within the primary processing booths. The port operator is responsible for providing the necessary cabling, conduit, and 120 VAC dedicated electrical power. CBP must be contacted for project coordination with the U.S. VISIT Program Office regarding all related booth design and equipment requirements. Lighting Requirements The port operator must provide uniform illumination of 70 foot-candles minimum at the booth work surface, and the passenger aisle, that affords visibility without shadows or glare, and to facilitate acceptable facial recognition photographs. This could be accomplished by placing a break in the ceiling with a soffit that would allow task lighting directly over the work position. Booth Glazing Glazing will be 3 / 8” minimum safety glass anchored firmly to the booth casework to withstand a minimum lateral load of 75 lbs with minimum deflection.

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Black Lights The provision for black lights is required at each primary processing booth workstation for document reading. A compartment for the location of a black light must be placed directly in front of the officer and mounted to the 'underside' of the 'upper' counter level. Shields should be placed on all UV-A black lights used for document reading. UV-A tubes should be facing down or angled away from the eyes and skin. Only one UV-A tube should be used in any lamp assembly to prevent over exposure to skin. Install a baffle panel on the fixture side adjacent to the officer, and flush-mount a nonreflective material to the work counter under the black light fixture. This provides eye protection from the black light and shall be used at all locations. Install an easy to access switch under or adjacent to the black light compartment. In addition, access to UV-A tubes should allow easy and unobstructed replacement of tubes when required. Booth Communication System Each primary processing booth workstation must be equipped with a communications system to allow officers to request appropriate support or assistance from the CCC and / or other CBP designated locations. At a minimum, the booth communication system shall be a combination of telephone and a multi-zone intercom system. Additional or alternative booth communication capabilities may be required by CBP based upon operational needs. Booth Duress System Each booth on the PPL must be equipped with duress capabilities to allow CBP officers to request assistance through audible / visual annunciation in the CCC and other CBP designated areas as required. Duress buttons must not be visible or accessible to the public. Activation of the booth's emergency duress switch must be integrated with the CCTV cameras located in the vicinity of the booths to automatically display the alarmed booth's video scene onto the CCTV system alarm monitors, thus enabling the CCC operator, and other designated locations to immediately assess the emergency duress condition. When an officer presses a duress button, an event must be generated at the CCC console and other designated locations as required. The CCC operator or other designated personnel will send the required assistance and acknowledge the request on the console or panel. Refer to Chapter 5, Security, for additional duress system and security requirements and clarification.


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3.4.5.

CBP Coordination Center (CCC)

CBP requires the ability to monitor and control the movement of international passengers and baggage, oversee processing and coordinate law enforcement activities in a centralized CCC. The design and location of the CCC are important design elements to consider when planning the passenger processing facility. The CCC must be positioned to afford CBP a clear unobstructed view of passengers being processed at primary processing and while in the baggage claim areas. Where the CCC does not have a clear view of the primary booths due to the extent of the processing area, these views must be supplemented by closed circuit television (CCTV). In addition to design, it is important to coordinate with CBP in the planning stages to determine specific equipment requirements to support operations. Refer to Chapter 5, Security, for additional security requirements and clarification.

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Figure 3-3 CBP Coordination Center (PP-03)


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CBP Coordination Center

(PP-03)

Where Required Mid-size and large facilities. Selected small facilities where specified by CBP officials. Size Reference 3.2 Space Requirements Matrix for size determinations.

Occupancy Varies.

Fixed Equipment Built-in 30” height work counters with knee space, lockable drawers, low storage cabinets, and 2 drawer files.

Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Carpeted floor raised 22” above processing and / or baggage claim floor. Walls: 5 / 8” gypsum board over metal studs. STC rating 5055. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55. Other At selected small facilities, where CBP does not require a coordination center, essential equipment is commonly located at a supervisor’s office.

Number Required One (1) (mid-size and large facilities planning multi-level facilities). Location / Relationships Single level facilities: Centrally located between primary processing and baggage claim with a clear view of both areas. Multi-level facilities: Centrally located directly beyond primary processing. Communications Phone and data outlets, CCTV termination, PA interface. STU Phone Other Systems: Public address master station. Intercom master station Primary processing dynamic sign control (high volume mid-size and large facilities) Security CCTV: Minimum of (4) 20” flat panel high-resolution color CCTV monitors with quad splitter capability, PTZ camera control, one or more digital video recorders as required. Additional monitors and equipment may be required based on specific operations at the location to support surveillance and alarm event monitoring. Access Control: Refer to Section 5.5 Hardware Requirements for additional access control hardware requirements and clarification. Intrusion Detection System: Within IDS protected perimeter. See IDS section within Chapter 5, Security for requirements. Duress System: Duress alarm pushbutton, accessible from alarm workstation(s), connected to a CBP approved monitoring location(s) as required. Alarm Workstation: One or more alarm workstations (AWS) with text and graphic displays, AWS printer. Furniture Chairs.

Electrical Normal convenience power standards. Dedicated computer circuits. Emergency power backup. Lighting: Recessed incandescent lighting w / dimmer control. Workstation task lighting. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame (no window). Hardware: Card reader / keypad ingress. Electric pushbutton egress. Locate pushbuttons at entry door and near alarm workstation(s). Windows Material: Tempered clear glass with reflective mirror film on the public side to preclude observation of CBP operations within. No window treatment. Maximize glass area above counter. CBP Provided Equipment Enforcement computers, printer, machine, two-way base radio.

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telephones,

fax





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3.4.6.

Counter-Terrorism Response (CTR) Suite

The Counter Terrorism Response (CTR) Suite is located at CBP cruise ship passenger processing facilities as required to support CBP operations. The CTR should be located adjacent to the PPA for the safe and efficient escort and processing of select high-risk passengers and to minimize interaction with other arriving passengers. The CTR suite serves as an independent, primary / secondary processing area, and maintains the security level of a hard secondary. It should be located where there is a clear and secure path of travel. Provisions for telephone, data and power are required to support the mission of operating and managing the CTR area.

Figure 3-4 Counter Terrorism Response Suite (PP-05)

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Counter Terrorism Response (CTR) Suite Where Required Mid-size and large facilities. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies.

Number Required One (1) Suite comprised of CBP specified rooms. Location / Relationships Located adjacent to the PPA.

Fixed Equipment See individual room specifications (interview / search / hold, etc.).

Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. 100% exhaust preferable. Plumbing: As required in the individual room specifications (interview room, search room ,hold room, office, etc. located within these standards). Fire Protection Pop-down sprinkler heads. See hold room and search room specifications for detention grade requirements.

Construction and Finishes Floor: Carpeted Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55. Note: Separate construction and finish requirements to be followed as specified in the individual room specifications (interview room, search room, office, etc. located within these standards). Other


(PP-04)

Communications Phone and data outlets. Other Systems: Intercom station FIDS monitor (Preclearance sites). Security CCTV: CCTV camera(s) for monitoring of activity within CTR. See separate CCTV requirements for interview room(s) and hold room(s) for specifications for these areas. CCTV cameras are monitored and controlled at the CBP coordination center and / or other CBP designated location as required. Access Control: See Door section for access control hardware. See separate access control requirements for interview room(s), search room(s), hold room(s), and other rooms within the CTR suite for specifications for these individual areas. Duress System: Duress alarm pushbutton, accessible from room(s), connected to the CBP coordination center, security, and / or other CBP designated location(s). See separate duress system requirements for interview room(s), search room(s), hold room(s), and other rooms within the CTR suite for specifications for these individual areas. Furniture As specified in the individual room specifications (interview room, search room, hold Room, office, etc. located within these standards).

Electrical Normal convenience power standards. Data ports. Dedicated computer circuits. Emergency power backup. Lighting: Recessed incandescent lighting w / dimmer control. Separate room lighting requirements to be followed as specified in the individual room specifications (interview room, search room, hold room, office, etc. located within these standards). Doors Material: 1 ¾” wood or hollow metal in hollow metal frame (no window). Hardware: Card reader / k eypad ingress. Electric pushbutton egress. Locate pushbuttons at entry door and near alarm workstation(s). Note: Separate door / hardware requirements to be followed as specified in the individual room specifications (interview room, search room, hold room, office, etc. located within these standards). Windows Material: Tempered transparent mirror glass. No window treatment. Maximize glass area. Note: Separate window requirements to be followed as specified in the individual room specifications (interview room, search room, hold room, office, etc. located within these standards). CBP Provided Equipment Enforcement computers, enforcement printer, telephones, fax machine.

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3.5 CBP SECONDARY PROCESSING 3.5.1.

Introduction

The consolidation and integration of support functions into a CBP passenger processing complex include the development of a new unified passenger processing initiative by CBP. Several key objectives are accomplished with this unified processing initiative, including the integration of predecessor agency missions into a single passenger processing environment, which is thorough and facilitates the safe and efficient flow of passengers.

Figure 3-5 Secondary Processing Area 3-18

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3.5.2.

CBP Secondary Processing Area

Arrival passengers that are identified by CBP as requiring additional processing and examination are directed/escorted to the CBP Secondary Processing Area for individual attention on issues, which may include passport / visa concerns, baggage and / or agricultural products inspections, or interview and personal search. The CBP Secondary Processing Area is located downstream from primary processing and adjacent to the main facility exits. There are the three major components to the Secondary Processing Area, they are: •

Secondary Processing Area

•

Secondary Operations and Support Areas

•

CBP Administration Areas

Each of these components and their associated functional spaces are presented in the following summary overview with a brief statement of the functions in each component. The technical requirements for each of these spaces are defined later in this chapter. The Secondary Processing Area includes the queuing area, triage podium, Rover Coordination Center (RCC), bag/agriculture x-ray stations, the document and bag exam podiums and bag exam stations. Detail requirements are provided for the following support operations: A. B. C. D. E. F. G. H. I. J. K. L. M.

Secondary Queuing Area Triage Podium(s) Rover Coordination Center (RCC) Referral Passenger Waiting Secondary Exam Podium and Baggage Belts Area Secondary Baggage X-Ray Processing Workstations CBP X-Ray Machine (Small Facilities and Operations) CBP X-Ray Machine (Mid-size and Large Facilities and Operations) Agricultural Laboratory and Disposal Room CBP / APHIS VS Bird Quarantine and Bird Holding Facilities Interview Rooms Search Rooms Hold Rooms


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A. Secondary Queuing Area The size of the secondary queue area is determined by the port location and forecast passenger traffic. Typically a planning factor of 25 square feet per passenger (with baggage) based on peak secondary passenger throughput is used. A passenger queue and circulation plan must be included in the concept design to assure that all areas are correctly sized. The room must meet minimum occupancy guidelines depending on the passenger volume using the facility. Secondary Queuing Area

(SP-01)

Where Required All facilities. Size Determined by peak passenger throughput. Reference 3.2 Space Requirements Matrix for size determinations.

Number Required One (1) Location / Relationships Downstream from primary processing, adjacent to exit control.

Occupancy Varies. Fixed Equipment

Communications Phone and data outlets at processing counter. Security Duress System: Duress alarm button officer’s side of podium / counter, if present. Provide keyed reset control. Connect to CBP Coordination Center, security, and / or other designated location(s) as required by CBP. CCTV: Fixed / PTZ camera(s) appropriately positioned to monitor activities within the secondary queuing area. Connect to the CBP Coordination Center and / or other designated location(s) for monitoring and recording as required by CBP. CCTV Monitoring / Recording Equipment: Switch able color video monitor and DVR to observe and record interview and hold room activity. To be located in the associated supervisor’s office or other CBP designated location Access Control: See door hardware for detail. Furniture

Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC Rating 50-55. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. STC 50-55. Other Provide adequate space adjacent to or within this area for the temporary storage of bags and / or bag carts. Assure that location does not impede traffic .

Electrical Normal convenience power standards. Dedicated computer circuit. General fluorescent lighting, 70 FC. Lighting: Emergency power backup . Doors Material: Storefront type w / clear tempered glass. Minimum width 40”. Hardware: Standard lockset keyed individually and to a CBP master. Door shall have capability to remain unlocked / propped open during business hours . Windows Clear tempered glass overlooking Material: processing floor. No window treatment. CBP Provided Equipment Computer(s), printer and telephone.

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B. Triage Podium(s) A podium located at the end of the queue area which allows CBP officers to efficiently determine, sort and direct secondary referral passengers for processing of admissibility issues, baggage examination and agriculture processing issues is required. Each podium requires a referral passenger queue area in front of the podium and a circulation aisle behind the passenger queue area. Provisions for telephones, data, power and physical security systems are also required to support the mission of baggage examination and document processing at triage Podiums within the CBP Secondary Processing Area. C. Rover Coordination Center (RCC) RCCs are required in multi-level facilities to augment the CCC. In multi level CBP facilities, primary processing functions are on one level of a facility while baggage claim and the secondary functions are on a lower level of the facility. In these two level configurations, the PPA is monitored by the CCC. To monitor and control passenger processing on the lower level of these facilities, a RCC is required. In addition to design, it is important to coordinate with CBP in the planning stages to determine specific equipment requirements to support operations. Refer to Chapter 5, Security, for additional security requirements and clarification. Figure 3-6 Rover Coordination Center (SP-04)


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Rover Coordination Center (RCC) Where Required Mid-size and large facilities with multi-level facilities where primary processing and baggage claim are located on separate levels. Size Reference 3.2 Space Requirements Matrix for size determinations.

(SP-04) Number Required One (1). Multi-level facilities only.

Location / Relationships Downstream from baggage claim with a clear view of the claim area and the m ain facility exit lanes.

Occupancy Varies.

Communications Phone and data outlets, CCTV termination, PA interface. Duress alarm pushbutton, accessible from alarm workstation, connected to the office of security and other designated locations as required.

Fixed Equipment Built-in work counters with knee space, lockable drawers, low storage cabinets, and 2 drawer files.

Security CCTV: Minimum of (2) 20” flat panel high-resolution color CCTV monitors with quad splitter capability, PTZ camera control, one or more digital video recorders as required. Additional monitors and equipment may be required based on specific operations at the location to support surveillance and alarm event monitoring. Access Control: See Door section for RCC access control requirements. Within IDS protected Intrusion Detection System: perimeter. See IDS section for requirements. Duress System: Duress alarm pushbutton, accessible from alarm workstation(s), connected to the office of security and other CBP designated locations as may be required. Alarm Workstation: One or more alarm workstations (AWS) with text and graphic displays, AWS printer. Furniture Chairs.

Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Carpeted floor raised 22” above baggage claim floor. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55. Other None.

Electrical Normal convenience power standards. Dedicated computer circuits. Emergency power backup. Lighting: Recessed incandescent lighting w/ dimmer control. Workstation task lighting. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame Hardware: Card reader / keypad ingress. Electric pushbutton egress. Locate pushbuttons at entry door and in vicinity of alarm workstation. Windows Material: Tempered clear glass with reflective mirror film on the public side to preclude observation of CBP operations within. No window treatment. Maximize glass area above counter.

CBP Provided Equipment Enforcement computers, printer, telephones, fax machine, two-way base radio.

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D. Referral Passenger Waiting The specific port location and operations, forecast passenger traffic, and the number of primary booths determine the size of the Referral Passenger Waiting Area. A passenger seating and circulation plan must be included in the concept design to assure that all areas are correctly sized within the space including circulation space to adjacent functions. Adequate areas for baggage cart storage and circulation are to be provided adjacent to the passenger seating area. The room must meet minimum occupancy guidelines depending on the passenger volume using the facility.


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Referral Passenger Waiting

(SP-05)

Where Required Mid-size and large facilities.

Number Required One (1).

Size Reference 3.2 Space Requirements Matrix for size determinations.

Location / Relationships Within secondary processing area and accessible from the triage podium area and baggage examination belts. Serves as secure waiting area for passengers pending further processing by CBP.

Occupancy Varies.

Communications None

Fixed Equipment As required.

Security CCTV: Fixed / PTZ camera(s) appropriately positioned to monitor activities within the referral passenger waiting area. Connect to the CBP Coordination Center and / or other designated location(s) for monitoring and recording as required by CBP.

Mechanical HVAC: Normal ASHRAE HVAC standards.

Furniture Chairs or benches, secured to floor, for waiting passengers. Electrical Normal convenience power standards. Lighting: General fluorescent lighting, 55 FC. Emergency power backup.

Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Resilient tile. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. STC rating 50-55. Other None.

Doors None

Windows None. CBP Provided Equipment None

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E. Secondary Exam Podium and Baggage Belts Area The Secondary Exam Podium and Baggage Belts are where CBP officers examine and screen secondary referral passenger documents and their baggage that require further processing to determine final disposition of their admissibility to the United States. The Secondary Baggage Examination Area consists of a podium(s) for two CBP officers(each), a passenger queue area in front of the podium(s), and two baggage exam belts with adjacent passenger circulation aisles.


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Secondary Exam Podium and Baggage Belts Area

(SP-06)

Where Required Mid-size and large facilities. Selected small facilities where specified by CBP officials. Size Reference 3.2 Space Requirements Matrix for size determinations.

Location / Relationships Centrally located within the secondary processing area.

Occupancy Varies.

Communications Phone and data outlets

Fixed Equipment Built-in Podium, Baggage belt System, S / S processing tables, work counters for computer lockable drawers, low storage cabinets, and 2 drawer files.

Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. Plumbing : S / S Sink. Fire Protection Pop-down sprinkler heads.

Construction Constructio n and Finishes Floor: Carpeted floor raised above processing and / or baggage claim floor. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55. Other

Number Required See Space Requirements Table.

Other Systems: Each workstation requires an intercom communications system connected to the CBP coordination center and other designated locations as determined by CBP. Security CCTV: Fixed / PTZ camera(s) appropriately positioned to monitor activities within the CBP secondary processing area. area. Connect to the CBP Coordination Center and / or other designated location(s) for monitoring and recording as required by CBP. Duress System: Duress alarm pushbutton, accessible from alarm workstation(s), connected to the CBP coordination center, security, and other CBP designated locations as required. Furniture Chairs at workstation.

Electrical Normal convenience power standards. Dedicated computer circuits. circuits. Emergency power power backup. Lighting: Recessed incandescent lighting w / dimmer control. Workstation task lighting. Doors Secondary Exam Area Exit: Material: 1 ¾” wood wood or hollow metal metal in hollow metal frame (no window). Hardware: Card reader / keypad ingress. Motion detection / ”request to exit” exit” egress Windows

CBP Provided Equipment Enforcement computers, enforcement printer, telephones, fax machine.

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F. Secondary Baggage X-Ray Processing Workstations The Secondary Baggage X-Ray Processing Workstations are where CBP Officers screen secondary referral passenger baggage for suspicious items, contraband or agricultural products as part of the processing to determine final disposition of their admissibility to the United States. States. The Secondary Secondary Baggage X-Ray X-Ray Processing Workstation consists of a Podium for two CBP officers (each workstation), a passenger queue area in front of the podium, baggage roller tables, the X-Ray equipment, and a Baggage Exam table with adjacent passenger circulation aisles. aisles. A sink and eyewash station is also required. Secondary Baggage X-Ray Processing Workstations Workstati ons Where Required Mid-size and large facilities. Selected small where specified by CBP officials. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies.

Fixed Equipment Built-in Podium, X-ray Machine (See Standard), Baggage belt System, S / S processing tables, S / S Transfer Table; Safety Shield, work counters with sink, and eyewash, lockable drawers, low storage cabinets, and 2 drawer files.

Mechanical standards. Locate HVAC: Normal ASHRAE HVAC standards. supply ducts directly over inspection counters. Plumbing: S / S Sink Fire Protection Pop-down sprinkler heads.

Construction Constructi on and Finishes Floor: Carpeted floor raised above processing and / or baggage claim floor. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55. Other

(SP-07)

Number Required See Space Requirements Table. Location / Relationships Centrally located within the secondary processing area. Communications Phone and data outlets Other Systems: Each workstation requires an i ntercom communications system connected to the CBP coordination center and other designated locations as determined by CBP. Security Securit y CCTV: Fixed / PTZ camera(s) appropriately positioned to monitor activities within the CBP secondary baggage XRay processing area. Connect to the CBP Coordination Coordination Center and / or other designated location(s) for monitoring and recording as required by CBP. Duress System: Duress alarm pushbutton, accessible from alarm workstation(s), connected to the CBP coordination center, security, and other CBP designated locations as required. Furniture Adjustable Chairs 55 gal covered contraband containers as required. Electrical Normal convenience power standards. Dedicated computer circuits. Emergency power power backup. incandescent lighting w / dimmer Lighting: Recessed incandescent control. Workstation and bag exam task lighting at 70 F.C. Doors None.

Windows None CBP Provided Equipment Enforcement computers, enforcement printers, and telephones.


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Construction Requirements Detailed drawings of the Secondary Baggage X-Ray Processing Workstations, Exam Podium and Baggage Belts are included in the appendix and should be used in conjunction with the provided specifications. Each CBP CBP Secondary Secondary Baggage Exam Podium houses a personal computer (CPU, monitor and keyboard), a document reader, a printer, and ancillary lighting and equipment. Specifications and planning guidance must be obtained from CBP. CBP. However, the overall design of the Baggage Exam Podium must protect the officer from physical assault and provide an immediate means of egress in case case of an emergency. The Podium design must ensure that the officer faces the secondary referral passenger and the computer monitor must be positioned so the passenger cannot view the law enforcement sensitive information visible on the screen. Each CBP Baggage Exam Podium must be securable to prevent against vandalism, tampering and theft after hours when CBP personnel are not present. Lighting Requirements The port operator must provide illumination of 70 foot-candles minimum at the podium and baggage belt work surfaces that affords visibility without shadows or glare. Additional task lighting is to be provided directly over these examination work areas. Communication Requirements Each podium requires an intercom communications system connected to the CCC and other designated locations as determined by CBP. G. CBP X-Ray Machine (Small Facilities Facilities and Operations) CBP X-Ray Machines are located within the CBP Secondary Processing Area and are part of the CBP Baggage Examination System. This machine or equal as referenced in these standards is used as part of the CBP Baggage Examination System System located in the secondary processing processing area. The provision of data and power is required to support the equipment. The system shown is used in small facilities/operations. The system shall be included in the baggage belt system design to ensure the alignment and belt speed meets the requirements of the overall examination system.

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CBP X-Ray Machine (Small Facilities and Operations) Where Required Small Facilities and Operations Size Reference 3.2 Space Requirements Matrix for size determinations.

Number Required See Space Requirements Table. Location / Relationships Centrally located within the secondary processing area.

Occupancy Varies.

Communications Phone and data outlets.

Fixed Equipment & General Specificati Specifications ons The X-ray shall be inserted / Designed in the CBP baggage Inspection belt system. Tunnel dimensions: 35.8” (W) x 30.3” (H) Max. Object size: 35.4” (W) x 29.9” (H) Conveyor height: approx. 31.5” Conveyor speed (adjustable with frequency converter): Typical 0.2 / 0.24 [m / s] 50 Hz / 60 Hz Max. Conveyor load even distributed over the whole conveyor: 150 kg (331 lbs.) Resolution (wire delectability): standard: 36 AWG (0.13 mm), typical: 38 AWG (0.1 mm) Penetration (steel): standard: 25 mm, typical 27 mm X-ray dose / Inspection (typical): standard: 0.8 uSv (0.08 mrem), with HI-MAT: 1.6 uSv (0. 0.16 mrem) Film Safety: Safety: guaranteed up to ISO 1600 (33 DIN) DIN) Duty Cycle: 100%, no warm up procedure required Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. Humidity 10% - 90% (non – condensing) Plumbing: None X-ray Generator Anode voltage, cooling: 140 kV cp., hermetically sealed oil bath Beam Direction: diagonal (from bottom to top)

Image Generating System X-ray converter: L-shaped detector line. Grey levels stored: 4096. Image presentation: presentation: B / W, color. Digital video memory: 1280 x 1024 / 24 bit. Image evaluation functions: Vari - MAT, O2, OS, HIGH electronic zooms: enlargement 2-, 3-, 4-, …16times. Monitor: 17” color monitor emissions to meet MPR II and TCO 99 standards.

• • • •

•

• • • • •

•

•

•

•

• •

Construction Constructi on and Finishes X-ray leakage: meet all applicable laws and regulations with respect to X-ray emitting devices. CE-labeling: in compliance with guidelines 98 / 37 / EWG, 73 / 23 / EWG, 89 / 336 / EWG Sound pressure level: 70 dB (A) Operating / storage temperature: temperature: 0-40 C / -20 C - +60 C Protection Class Keyboard: IP 22 Dimensions, Weight: 3585 (L) x 1280 (W) x 1940 (H) [mm], approx. 930 kg 141.1” (L) x 50.4” (W) x 76.4” (H), approx. 2050 lbs., steel construction with steel panels, mounted on roller casters. Other Features Fading-in of date / time, luggage counter, user id-number, luggage marking system (acoustic), display of operating mode, Review-feature (to recall image areas no more visible), Zoom – overview, free programmable keys, HI-MAT (distinction of material groups), X-ACT, HI-TIP, HI-SPOT, SEN, Xplore, IMS (image management system) or equal.

Furniture Chairs at console.

Electrical Standard: 230 VAC or 110 VAC + 10% / -15%, 50hz / 60hz + / - 3hz. Power consumption approx. 1.0 KVA. Dedicated computer circuits. circuits. Emergency power power backup. Doors None

Windows None

CBP Provided Equipment None.


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H. CBP X-Ray Machine (Mid-size and Large Facilities and Operations) CBP X-ray Machines are located within the CBP Secondary Processing Area and are part of the CBP Baggage Examination System. The provision of data and power is required to support the equipment. The system shown is used in standard to large configurations. The system shall be included in the baggage belt system design to ensure the alignment and belt speed meets the requirements of the overall inspection system.

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X-Ray Machine (Mid-size and Large Facilities and Operations) Where Required Mid-size and large facilities and operations. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies. Fixed Equipment & General Specifications The X-ray shall be inserted / Designed in the belt system. Tunnel dimensions: 39.7” (W) x 39.7” (H) Max. Object size: 39.4” (W) x 39.4” (H) Conveyor height: approx. 31.5” Conveyor speed (adjustable with frequency converter): Typical 0.2 [m / s] Max. Conveyor load even distributed over the whole conveyor: 200 kg (400 lbs.) Resolution (wire delectability): standard: 36 AWG (0.13 mm), typical: 38 AWG (0.1 mm) Penetration (steel): standard: 27 mm, typical 30 mm X-ray dose / Inspection (typical): standard: 0.7 uSv (0.07 mrem), with HI-MAT: ¼ uSv (0. ¼ mrem) Film Safety: guaranteed up to ISO 1600 (33 DIN) Duty Cycle: 100%, no warm up procedure required Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control. Humidity 10% - 90% (non – condensing) Plumbing: None X-ray Generator Anode voltage, cooling: 140 kV cp., hermetically sealed oil bath Beam Direction: diagonal (from bottom to top) Construction and Finishes X-ray leakage: meet all applicable laws and regulations with respect to X-ray emitting devices. CE-labeling: in compliance with guidelines 98 / 37 / EWG, 73 / 23 / EWG, 89 / 336 / EWG Sound pressure level: 70 dB (A) Operating / storage temperature: 0-40 C / -20 C +60 C Protection Class Keyboard: IP 22 Dimensions, Weight: 3585 (L) x 1280 (W) x 1940 (H) [mm], approx. 930 kg 141.1” (L) x 50.4” (W) x 76.4” (H), approx. 2050 lbs., steel construction with steel panels, mounted on roller casters. Other Features Fading-in of date / time, luggage counter, user idnumber, luggage marking system (acoustic), display of operating mode, Review-feature (to recall image areas no more visible), Zoom – overview, free programmable keys, HI-MAT (distinction of material groups), X-ACT, HI-TIP, HI-SPOT, SEN, Xplore, IMS (image management system) or equal. • • • •

•

Number Required See Space Requirements Table. Location / Relationships Centrally located within the secondary processing area. Communications Phone and data outlets. Image Generating System X-ray converter: L-shaped detector line. Grey levels stored: 4096. Image presentation: B / W, color. Digital video memory: 1280 x 1024 / 24 bit. Image evaluation functions : Vari - MAT, O2, OS, HIGH electronic zooms: enlargement 2-, 3-, 4-, …16- times Monitor: 17” color m onitor emissions to meet MPR II and TCO 99 standards. • • • • •

•

•

•

•

•

•

Furniture Chairs at console.

Electrical Standard: 230 VAC or 110 VAC + 10% / -15%, 50hz / 60hz + / - 3hz. Power consumption approx. 1.0 KVA. Dedicated computer circuits. Emergency power backup. Doors None

Windows None



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I.

Agricultural Laboratory & Disposal Room

The CBP Agriculture Laboratory and Disposal Room is located in the CBP Secondary Processing Area. This room is the receiving point for the testing and disposal of illegal agricultural items confiscated at the secondary processing area, which were detected at the CBP Baggage inspection system. Provision of telephone, data and power is required to support the laboratory and to transfer and receive data to assist processing. The laboratory flooring shall be of a washable non-slip material, walls and ceilings shall be washable, and floor drains provided. 100% fresh air shall be provided to the laboratory. All activities conducted are visual inspection oriented toward finding insects or diseases; soil and seeds / seed pods that may be with the agricultural product. The inspection techniques include shaking or lightly beating / banging the plant or plant product to shake loose the soil or insects. This process may cause dust cloud and therefore may require the activity to be conducted under a vented hood to reduce the likelihood of breathing the dust materials. Fume Hood Vent - The primary purpose of the fume hood is to exhaust dust associated with dried material during inspection. The chemicals associated with the Laboratory are low risk material. Steam Sterilizers CBP, in coordination with APHIS Plant Protection and Quarantine, requires the destruction of agricultural products not cleared for entrance. A unit must be provided at the facility unless there is a proven alternative solution that is acceptable to the CBP Director, Field Operations. The steam sterilizer unit must be capable of sterilizing wet materials, such as fruits, vegetables, meats and soil. One of three methods is used for the destruction of agricultural products: Steam Sterilizers, Dumpster / Cookers, and Incinerators. CBP, in coordination with APHIS, may have a sterilizer at the facility or use a sterilizer at another site or employ the services of a contractor to sterilize and dispose of products. Steam sterilization, whether in a sterilizer or dumpster / cooker, accomplishes the task of destruction and is approved in all air quality control zones. State and local codes, particularly in western states, place limitations on incinerators, including air emissions and rate of burning, and assess high permit fees. Most states ban incinerators. In special cases, incinerators may be provided, as needed based on local environmental regulations.

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Sterilization devices can vary in sizes and models. The sterilizer should be located in an area with convenient access from the CBP Agriculture Lab. Sterilizers must be electrical even though gas is available. Gas units should not be used because of maintenance and costs. The sterilizer with electrical steam generator may require up to a 480-volt 3 Phase 50 Amps power supply and a soft H2O system. Sterilizers can use building steam service. Provide 1200 mm (3 feet) clearance on all sides of the sterilizer for service access. Sterilizers can weigh up to 3600 kg (8,000 pounds) and should be placed on slabs or have special structural support. Sterilizers can be placed inside, or located outside under a canopy. If located inside, the area containing the sterilizer should be separated from other areas by a moisture barrier, and the area should have 100% exhaust air. Either system requires a minimum 75 mm (3 inch) water drain. Provide individual disconnect to all utility service lines for the steam sterilizer.


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CBP Agricultural Laboratory & Disposal Room Where Required Mid-size and large facilities. Selected small facilities where specified by CBP officials. Size Reference 3.2 Space Requirements Matrix for size determinations.

(SP-08)

Number Required See space requirements table. Location / Relationships Located in the secondary processing area.

Occupancy Varies.

Communications Phone and data outlets. Other Systems: Provide an intercom station connected to the CBP coordination center and other designated locations as determined by CBP.

Fixed Equipment Built-in Stainless Steel work counters with back splash and knee space, wall cabinets, lockable drawers, low storage cabinets, and 2 drawer files.

Security Access Control: See door section for access control requirements. Intrusion Detection System: Within IDS protected perimeter. See IDS section within Chapter 5, Security for s pecific requirements. Duress System: Duress alarm pushbutton, accessible from workstation(s), connected to the CBP c oordination center, security, and / or other CBP designated locations as required. Furniture Lab Chairs.

Mechanical HVAC: Normal ASHRAE HVAC standards. Individual room control, fume hood vented to the outside, provide 100% exhaust, and provide negative air pressure to the outside of the lab. Plumbing: 5hp grinder S / S sink, Dbl S / S sink, floor drains, 6” waste line. Wall behind stainless steel sink should have 24-inch high stainless steel washboard extending 36 inches at both ends of sink. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Non-Slip tile Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55, washable. Ceiling: 5 / 8” gypsum board (acoustical tile not permitted). STC rating 50-55, washable. Other

Electrical Normal convenience power standards. Multiple dedicated computer circuits. Emergency power backup. GFI / Power receptacle above work counters Lighting: Recessed incandescent lighting w / dimmer control. Under Cabinet task lighting. Doors Material: 1 ¾” solid core wood or 12 gauge steel clad hollow door and frame (no window). Hardware: Card reader / keypad ingress. Pushbutton egress. Locate pushbuttons at door. Windows Material: Tempered transparent mirror glass. No window treatment. Maximize glass area. CBP Provided Equipment Enforcement computers, enforcement printer, telephone(s).

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J. BP / APHIS VS Bird Quarantine and Bird Holding Facilities In general, birds are quarantined to prevent the introduction of poultry diseases not known to exist in our country. In order to prevent the spread of disease between different importations of birds, all birds should be individually housed as required by APHIS, Veterinary Services (VS). Only those birds that were in direct contact during shipment to the processing facility may be housed together. If a facility has accommodations to handle importation of birds, the facility may either be a holding facility, from which the bird will be transported to a quarantine facility, or a full quarantine facility where the bird will be held and evaluated for disease vectors. Bird Quarantine Facilities At certain facilities as determined by APHIS VS, bird quarantine facilities may be provided. These facilities should include the following basic planning features. For more specific details and criteria, please contact the APHIS VS. •

•

•

•

•

Provide space for bird holding cages. Adequate space should be provided to prevent birds from coming into contact with each other. Provide shelving for storage of supplies and feed Provide a work counter of 600 mm (2 feet) wide and 1200 mm (4 feet) long, with bright lighting, where a bird that dies can be necropsied, and samples can be prepared for shipment to a VS laboratory. This work area surface should be stainless steel and should have a sink as part of the work area. Provide a shower and toilet area for the veterinarian to change after handling birds Provide a washer and dryer for cleaning outfits and material that has come into contact with diseased animals.

HVAC Requirements. Above-standard ventilation and filtering are required for bird quarantine areas. Special HVAC requirements include the use of independent mechanical equipment in bird holding areas. Exhaust air should not be mixed with the return air from other spaces. Bird holding areas should be negative pressure from other spaces. The use of high efficiency particulate air (HEPA) filters is required, in addition to door seals. Duct systems in animal holding areas should be aluminum to prevent corrosion. The installation of a fire suppression sprinkler system is recommended and may be required by the governing building code.


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Bird Holding Facilities Cruise ship facilities may have small structures for holding birds before the birds are transferred to a quarantine facility. These structures should have space for bird holding boxes, a counter and sink, and storage for supplies and feed. The bird holding facility should have the same finishes, ventilation and other features of the holding area of the quarantine facility. The holding facility does not require a changing area, toilet, shower or washer and dryer facilities. Office space provisions are optional. CBP / APHIS Veterinary Services (VS) Bird Quarantine and Bird Holding Facilities (SP-09) Where Required Mid-size and large stateside facilities. Not In Preclearance.



Location / Relationships Secondary processing area. Adjacent to / accessed from CBP Agricultural Laboratory.

Occupancy Varies.

Communications

None

Fixed Equipment Fume hood w / cup sink, Stainless steel garbage disposal sink w / 5 HP disposal unit and overhead water hose. Work counters w / knee space, high and low storage cabinets and shelving. All work surfaces shall be stainless steel. Individual stainless steel holding cages as required by CBP

Mechanical HVAC: Normal HVAC 100% external exhaust. Provide individual room control. The use of high efficiency particulate air (HEPA) filters is required. Plumbing: As required for shower, toilet, sinks and disposal unit. Floor drain(s). Other Systems: Provide emergency cutoff panic button for disposal unit. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Chemical resistant resilient sheet. Walls: Moisture resistant 5 / 8” gypsum board with epoxy paint finish over metal studs. STC rating 40-45. Ceiling: Moisture resistant 5 / 8” gypsum board with epoxy paint finish or lay-in acoustical tile. STC rating 40-45. Other Washer and dryer units required..

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Security Access Control: See door section for access control requirements.

Furniture Task chairs.

Electrical Normal convenience power standards. Dedicated circuits for computers and laboratory equipment. Power strip located 6” above work surfaces. Lighting: General fluorescent lighting, 70 FC. Work surface task lighting. Emergency power backup. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master. Provide door seal around frame. Windows Material: Vision panel adjacent to entry door. CBP Provided Equipment Laboratory equipment.



K. Interview Rooms CBP must determine the number of interview rooms required after assessing the factors relating to the passenger traffic and operational characteristics of the CBP facility. Each interview room must have dedicated computer and telephone lines, and adequate lighting, computer, telephone, and power. Windows must be provided in the walls between the interview room and adjacent passenger wait area for maximum visibility between the two rooms. In addition, provide a door that has a glass view window in its upper half. The visibility requirements preclude compromising compromising situations between the passenger and officer during one-on-one interviews. In addition, placement of local cameras within the room is provided to allow CBP to document interview activities. Do not design fixed furniture for this room. The placement of confining fixed furniture inhibits operations and support of electronic data requirements. Doors will swing outward 180° and windows must be equipped with mini-blinds. A / E should pay special attention to doors swinging into egress corridors and provide enough clearance to meet code requirements. All walls and ceilings ceilings shall be solid construction. Each interview room requires a duress button for use by an officer in an emergency.


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Figure 3-7 Interview Room (SP-11) 3-38

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Interview Rooms Where Required All facilities. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy 1 officer plus 1-2 visitors. Fixed Equipment Mar resistant interview table 36”L X 30”W X 30”H. Secure to wall and / or floor.

Mechanical HVAC: Normal ASHRAE HVAC standards. Exhaust 100% of air in room. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction Constructi on and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board. STC rating 50-55. Acoustical tile not permitted. Other


(SP-11) Number Required Refer to Space Requirements Table . Location / Relationships Adjacent to and directly accessible from waiting / processing area. Communications Phone and data outlet adjacent to the table. Security Securit y Duress System: Provide duress alarm button 6” above table. Connect alarm button to CBP coordination center and / or other CBP designated location. Provide audible / visual signal outside room. Provide keyed reset / disable disable control outside room. CCTV: Fixed CCTV interview camera camera w / wide-angle lens and microphone connected to monitor at an adjacent supervisor’s office or other other CBP designated designated location. location. CCTV Digital Video / Audio Recording capability / equipment is required. required. Access Control: See door section for access control requirements. Furniture 2-3 chairs.

Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 70 FC. Emergency power backup. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. 180degree swing in direction of egress. Hardware: Standard lockset keyed individually and to a CBP master. Key rooms alike. Windows Material: Clear tempered glass (36” X 36” m inimum) in entry door wall. CBP Provided Equipment Computer and telephone.

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L. Search Rooms Search rooms are designed for an extensive search of select passengers and / or his or her possessions and should be located in close proximity to interview rooms. The search rooms may also serve, as a temporary hold room should separation from others be required. The search rooms must be constructed to hardened construction standards, with quantity to be determined by CBP based on the particular anticipated passenger requirements. These areas must be situated in a secure area to ensure the safety of both officers and the traveling public.

Figure 3-8 Search Room (SP-12) 3-40

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Search Rooms

(SP-12)

Where Required All facilities. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy 2 officers plus 1 detainee. If juvenile detainee, an additional accompanying adult may be present. Fixed Equipment Stainless steel detention 7’ bench w / 2” diameter handcuff ring each end of bench flush with back of top (omit handcuff rings in Canada). 60” long X 30” wide baggage examination table. Secure both to walls and / or floor. Ease all corners and edges.

Mechanical HVAC: Normal ASHRAE HVAC standards. 100% outside air / exhaust and negative pressure relative to adjacent areas. Openings larger than 12” X 12” shall be secured with 3 / 8” diameter steel bars. Registers and diffusers will be secured with steel plates w / holes. Locate vanes above plates. Plumbing: Provide one eye wash station and hand wash sink in close proximity to the search rooms. Fire Protection Vandal resistant pop-down sprinkler heads. Locate smoke detectors in ductwork .

Construction and Finishes Floor: Seamless epoxy-resin flooring system. Installation shall comply with manufacturer’s specifications. Walls: 2 layers ½” gypsum board over 9 Ga. Diamond mesh (1 ½” X 2” max. diamond) expanded metal securely fastened to metal studs. Overlap joints. STC rating 50-55. ½” gypsum board over 8” concrete masonry units is also acceptable. Where local CBP officials specify wall safety padding, provide Gold Medal padding manufactured by Marathon Engineering or equal over ½” gypsum board or plywood. Ceiling: 5 / 8” gypsum board over 9 Ga. Diamond mesh expanded metal. Overlap joints. STC rating 5055. Access panels (where necessary) shall be detention type, steel with lock or require special tools for removal. Other Special construction note: Installation of 9 Ga. diamond mesh expanded metal must be inspected by CBP prior to covering.

Number Required Refer to Space Requirements Table (2 minimum all facilities). Location / Relationships Secondary processing area directly beyond baggage examination belts. Accessed from detainee waiting (where included). Communications Other Systems: Occupancy indicator light and switch outside room by entry door. Security Duress System: Detention grade duress alarm button on interior side adjacent to entry door with keyed reset / disable control outside of room. Connect to CBP coordination center and / or other CBP designated location(s). Provide an audible / visual alarm outside room. Access Control: See door section for access control requirements. Furniture None.

Electrical No outlets or switches are permitted in room. Lighting: Surface mounted, penal type vandal resistant fixtures, 70 FC. Locate switch outside room by entry door. Provide emergency power backup. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow door and frame. Swing door i n direction of egress. Hardware: Tamperproof hardware, high security deadlock with 1” bolt throw keyed both sides . Door-pull ingress side, push plate egress side. Key search room doors alike. No door closure.

Windows Material: None.



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M. Hold Rooms The following rooms are to be designed to the Hold Room Construction Requirements. Refer to: •

Male Detention Hold Room

•

Female Detention Hold Room

•

Juvenile Detention Hold Room

Located within the access controlled CBP secondary processing area, this room is used to detain persons. Individual or group hold rooms for detainees must be constructed to hardened construction standards, with quantity and size to be determined by CBP based on the particular anticipated passenger requirements. These areas must be situated in a secure area to ensure the safety of both officers and the traveling public. A minimum of three hold rooms is required at each facility, with one each for males, females and juveniles. These hold rooms should be co-located. Hold rooms will be rectangular in shape with no dividing walls or partitions. All fixtures must meet detention-grade standards.

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Figure 3-9 Hold Room (SP-13 / 14 / 15)


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Hold Rooms

(SP -13 / 14 / 15)

Where Required All stateside facilities. Not in Pre-clearance Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies. Fixed Equipment Stainless steel detention bench w / 2” diameter handcuff ring each end flush with back of bench top. Maximize seating. Provide 36” high detention grade modesty screen in toilet area (only detainees head, shoulders, and feet should be observable from CCTV and / or door view panel). Secure bench(s) and modesty screen to walls and / or floor. Ease all corners and edges .

Mechanical HVAC: Normal ASHRAE HVAC standards. 100% outside air / exhaust and negative pressure relative to adjacent areas. Openings larger than 12” X 12” shall be secured with 3 / 8” diameter steel bars. Registers and diffusers will be secured with steel plates w / holes. Locate vanes above plates. Plumbing: Detention type combination toilet / lavatory / bubbler w / toilet paper recess, electronic flush control and flush control cutoff switch located outside room. Unit must be rear discharge into an accessible chase w / service door outside room. Provide floor drain with tamperproof cover near toilet. Access to toilet shall be ADA compliant. Provide eye wash station and hand wash sink in close proximity to hold rooms . Fire Protection Vandal resistant pop-down sprinkler heads. Locate smoke detectors in ductwork .

Construction and Finishes Floor: Seamless epoxy-resin flooring system sloped to floor drain. Installation must comply with manufacturer’s specifications. Walls: 2 layers ½” gypsum board over 9 Ga. Diamond mesh (1 ½” X 2” max. diamond) expanded metal securely fastened to metal studs. Overlap joints. STC rating 50-55. ½” gypsum board over 8” concrete masonry units is also acceptable. Where local CBP officials specify wall safety padding, provide Gold Medal padding manufactured by Marathon Engineering (or equal) over ½” gypsum board or plywood. Ceiling: 5 / 8” gypsum board over 9 Ga. Diamond mesh expanded metal. Overlap all joints. STC rating 50-55. Access panels (where necessary) shall be detention type, steel with lock or require special tools for removal . Other Do not open doors into a space that has unrestricted egress to any area of the facility transited by the public. Special construction note: Installation of 9 Ga. diamond mesh expanded metal must be inspected by CBP prior to covering.

Number Required 1 male, 1 female and 1 juvenile hold room. Location / Relationships Accessible from secondary waiting / processing area. Out of public view. Furniture None Security CCTV: Fixed CCTV camera w / motion detection capability, detention grade housing and wide-angle lens. Connect to monitor at secondary waiting / processing counter or in secondary supervisor’s office (if included) or other CBP designated location. Position camera to observe activity in room, but not degrade privacy afforded by toilet area modesty screen. Do not mount over fixtures in room. Duress System: Provide detention grade duress alarm button interior side adjacent to entry door with keyed reset / disable control outside of room. Connect to CBP coordination center and / or other CBP designated locations as required. Access Control: See door section for requirements . Communications None.

Electrical No outlets or switches are permitted in room. Lighting: Surface mounted, penal type vandal resistant fixtures, 70 FC. Locate switch outside room by entry door. Provide emergency power backup. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow door and frame. Swing door in direction of egress. Hardware: Tamperproof hardware, threshold and high security deadlock with 1” bolt throw keyed both sides. Door pull ingress side, push plate egress side. Key hold rooms alike.

Windows Material: 60-72 square inch observation window w / detention grade laminate glazing in door. Sliding cover ingress side. No other windows permitted.


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3.5.3.

Secondary Operations and Support Areas

Located in close proximity to the Secondary Processing Area, the Secondary Operations and Support Areas are an access controlled secure area for the further secure processing of inadmissible or suspicious persons. The following are the several spaces located within the Secondary Operations and Support Areas along with the technical requirements for each of these spaces. Detail requirements are provided for the following support operations: A.

Secondary Supervisor’s Office

B.

Joint Automated Booking System (JABS) / (IDENT) Identification Room

C.


D.

Alien Documentation, Identification, & Telecommunication (ADIT) Room

F.

Agent’s Office – U.S. Immigration and Customs Enforcement (ICE)

G.

Cashier’s Office

H.

Detainee Baggage Storage


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A. Secondary Supervisor’s Office This supervisory office is a two-person office for the direct supervision and monitoring of CBP activities. The office must have dedicated computer lines, telephone line, and direct communication to the CCC, RCC, and Primary Processing booths. The office placement must be such that supervisors are able to visually monitor the processing area(s). Windows must be equipped with one-way reflective film and mini-blinds so that the general public cannot view CBP personnel. Secondary Supervisor’s Office

(OS-01)

Where Required Large facilities and facilities where determined by CBP as required to support operations.


Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy 1-2 officers.

Location / Relationships Secondary waiting / processing area . Communications Phone and data outlets.

Fixed Equipment Work counters w / knee s pace, drawers, and low storage cabinets.


Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: None.

Furniture Chairs, desk, and lateral files.


Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 50 FC. Separate incandescent on dimmer switch. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other None.

Windows Material: Tinted tempered glass overlooking waiting / processing area (if included). Provide mini-blinds. Windows must be equipped with one-way reflective film and mini-blinds CBP Provided Equipment Computers, printers, telephones, miscellaneous office equipment.

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B. Joint Automated Booking System (JABS) / (IDENT) Identification Room The Joint Automated Booking System (JABS) / IDENT system enables officers to electronically capture images and fingerprints as well as store and query text. The system automates the process of capturing information during criminal and administrative booking processes and is used to verify alien identification and track repeat violators. This will enable CBP to identify and prosecute recidivist aliens attempting to re-enter the United States.

Joint Automated Booking System / Identification Room

(OS-02)



Size Reference 3.2 Space Requirements Matrix for size determinations .

Location / Relationships Adjacent to secondary waiting / processing area .

Occupancy None on a regular basis .


Fixed Equipment 30” high work counters w / knee space, drawers, high and low storage.



Furniture Adjustable Chairs.


Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 70 FC.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other JABS (Joint Automated Booking System).

Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.

Windows Material: None. CBP Provided Equipment Computer(s), telephone(s).


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C. Fraudulent Document Analysis Room (FDAR) The Fraudulent Document Analysis Room (FDAR) is dedicated to the forensic examination of documents submitted by applicants for admission. Different technological aids are employed by the CBP officer to conduct a fraudulent document review to uncover documents that are counterfeit or altered. The room must have dedicated computer and telephone lines. The work area is divided into both a stand-up and sit-down work surfaces complete with knee space and storage drawers on either side. A continuous electric power strip or sufficient quad electrical outlets must be installed above the counter backsplash, approximately 24 inches on center. Provide grommets in counters to drop cords to equipment below counter. It is acceptable for access doors to open into the space. Provide capability to control and dim lighting in the room. Most space configurations of the FDAR are rectangular in shape with one door accessing the room. As such, the work surface is installed against two walls. Locate a 42” counter for fingerprinting.


(OS-03)



Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy None on a regular basis.

Location / Relationships Secondary waiting / processing area. Communications Phone and data outlets.

Fixed Equipment 30” high and 42” high work counters w / knee space, drawers, high and low storage.





Electrical Normal convenience power standards. Dedicated computer circuit. Continuous power strip at back of work area 6” above counter. Lighting: General fluorescent lighting, 70 FC. Under counter task light on separate switch Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.


Windows Material: None. CBP Provided Equipment Computer(s), telephone(s), document verification equipment.

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D. Alien Documentation, Identification, & Telecommunications (ADIT) The workroom for the Alien Documentation, Identification, and Telecommunications (ADIT) system combines several functions to support fingerprinting, photography and lamination of official documents. The work area is comprised of a sit-down work surface, complete with knee space, storage drawers on both sides and overhead cabinets. The work surface supports a lot of technical and sensitive electronic equipment; therefore, provide a continuous electric power strip on the wall above the work-surface back-splash. Door may open into the room. The separate fingerprint counter should be 42” high and have drawers and cabinets below. Provide adjustable shelves in all cabinets. This joint-use room must be rectilinear in shape with one door accessing the room. Install the sit down work surface against two walls. Locate a 42” counter for fingerprinting.


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ADIT Room

(OS-04)

Where Required All facilities.



Location / Relationships Adjacent to and accessible from waiting / processing area.

Occupancy None on a regular basis.


Fixed Equipment 30” high work counters w / knee space, drawers, high and low storage cabinets. 42” high fingerprint counter w / drawers and low storage.




Construction and Finishes Floor: Carpet or resilient tile . Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. STC 50-55. Other

Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 70 FC. Doors Material: 1 ¾” solid core wood or 12 Ga. Steel clad hollow door and frame. Hardware: Tamperproof hardware with Medeco Maxum or equal deadlock. No master key . Windows Material: None. CBP Provided Equipment Computer, telephone, documentation (fingerprint and photo) equipment.

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E. Agents Office – U.S. Immigration and Customs Enforcement (ICE) At larger facilities, additional government agencies are co-located with CBP. The offices of U.S. Immigration and Customs Enforcement (ICE), an investigative agency of DHS, may also be present and require office space in addition to the space requirements of CBP. The ICE offices are located to provide agents with ready access to both the passenger processing areas and to non public access to official vehicle parking. ICE officials must be consulted during the earliest discussions regarding project planning, space requirements, design, etc.


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Agent’s Office – U.S. Immigration and Customs Enforcement (ICE )

(OS-05)

Where Required Mid-size and large stateside facilities. Not In Preclearance.



Location / Relationships Vicinity of CBP secondary processing w / view of baggage claim area. Provide non-public access to government vehicles. Communications Phone and data outlets. Phone outlet for fax machine, data outlets for remote printers.

Occupancy Varies.

Fixed Equipment Work counter w / drawers, low storage cabinets, and overhead shelves.



Furniture Modular workstations, chairs, lateral files.


Electrical Normal convenience power standards. Dedicated computer circuit. Special outlet for copier. Lighting: General fluorescent lighting, 50 FC. Where transparent mirror glass is specified by CBP, substitute recessed incandescent lighting w / dimmer control. Doors Material: 1 ¾” solid core wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually. If more than 1 door is provided, key individually and to a ICE master. Windows Material: Windows overlooking the baggage claim area shall be tempered transparent mirror glass. Provide miniblinds.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other The specifications outlined are generic. Selected large facilities can also be directed to provide an adjacent supervisor’s office, interview room(s) and a storage area. Consult ICE officials to determine the specific requirements for each project. ICE officials must be consulted during the earliest discussions regarding project planning, space requirements, design, etc.

ICE Provided Equipment Computers, printers, telephones, fax machine, copier, and miscellaneous office equipment.

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F.

Cashier’s Office

The cashier’s office is located near the controlled exit of the secondary and is used to collect duties and fees by CBP for goods and materials brought into the country. The cashier’s office is an access-controlled space with 36” high counters w / knee space, lockable drawers and low cabinets. A secure transaction tempered glass window w / stainless steel speak-thru(s) is located on the common wall between the secondary exit aisle and the cashier’s booth. Data and telephone outlets are required.

Cashier’s Office

(OS-06)




Location / Relationships Secondary Processing area beyond baggage examination belts. Near exit.

Occupancy 1 officer.

Communications Phone and multiple data outlets. Phone li ne for credit card reader.

Fixed Equipment 36” high counters w / knee space, lockable drawers and low cabinets.

Security Duress System: Flush mounted duress alarm button at officer’s work area. Connect to CBP coordination center, security, and other CBP designated locations as required. Furniture Adjustable chair.


Construction and Finishes Floor: Carpet or resilient tile. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. STC rating 50-55. Other

Electrical Normal convenience power standards. Dedicated power for equipment. Lighting: General fluorescent lighting, 70 FC. Emergency power backup. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow door and frame. Hardware: Tamperproof hardware and deadbolt lock keyed individually. No master . Windows Material: Tempered glass transaction window w / stainless steel speak-thru(s). CBP Provided Equipment Computer, printers, check reader, ATM reader, and steel cash drawer.


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G. Detainee Baggage Storage This room will temporarily house the baggage of aliens in removal proceedings while they await their transfer to another facility or removal from the United States. Provide shelving with proper width, appropriately spaced vertically, to store various sized passenger bags. Detainee Baggage Storage

(OS-07)

Where Required All stateside facilities.



Location / Relationships Secondary waiting / processing area.

Occupancy None.

Communications None.

Fixed Equipment 18” deep heavy-duty adjustable metal shelving.

Security Access Control: See door section for access control requirements. Furniture None.

Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: None. Fire Protection Pop-down sprinkler heads. Construction and Finishes Floor: Resilient tile. Walls: 5 / 8” gypsum board over metal studs. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. Other None.

Electrical Normal convenience power standards. Lighting: General fluorescent lighting, 30 FC. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master. Windows Material: None. CBP Provided Equipment None.

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3.6

CBP ADMINISTRATION & SUPPORT

Office space is provided to accommodate officers, clerical and support staff, employee restrooms, and other CBP services. This area must be protected with a card reader or stand-alone automated access control device with a high security lock system to prevent unauthorized entrance from non-CBP personnel. The following spaces should be built to comply with the latest industry standards. The standards and requirements specified herein should be incorporated into CBP passenger processing facilities at all locations. CBP Administration consists of the following types of spaces: A. B. C. D. E. F. G. H. I. J. K. L. M. N.

CBP Chief Officer’s Office (OIC) Supervisor’s Office General Office Workstation(s) Anti-Terrorism Contraband Enforcement Team (AT-CET)Office Passenger Analysis Unit (PAU) / Intelligence Office Canine Unit Office and General Storage Room Conference / Muster / Training Room Mail / Copy / Shredder Room Communications Room (Telephone and Radio) Computer Room General Storage / File Room Secure Storage Room(s) Break Room Male and Female Staff Toilets / Showers / Lockers


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A. CBP Chief Officer’s Office (OIC) The CBP Chief Officer (OIC) provides supervisory functions for the first line supervisor and associated CBP officers. A Chief Officer’s office is required to be located within the CBP administrative area for all staffed facilities. Consult the PD or OIC to determine the number of offices required.

CBP Chief Officer’s Office (OIC) Where Required All staffed facilities. Officer In Charge (OIC) Office at Preclearance. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy 1 plus 1-2 visitors.

(OSA-01) Number Required One (1) commonly. Consult the Port Director or OIC to determine the number of offices required. Location / Relationships CPB administrative area. Out of public view. Communications Phone and data outlets.

Fixed Equipment None.



Furniture System Furniture Desk, credenza, chairs, side table, lateral files, and bookcase. Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 50 FC. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.


Windows Material: Where included, lightly tinted tempered glass. Provide mini-blinds. CBP Provided Equipment Computer, printer, telephone, and miscellaneous office equipment.

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B. Supervisor’s Office The CBP Supervisor’s office is the first line supervisor for CBP officer staff performing passenger processing examinations and operational support functions. Supervisor’s Office

(OSA-02)


Number Required Determined by peak passenger throughput. Refer to Space Requirements Table. Maximum (2) for medium size facilities. Maximum (3) for large size facilities Location / Relationships Generally in CBP administrative area. At large facilities, supervisor’s offices may also be required overlooking the PPA, secondary processing area, and adjacent to the CET and PAU offices. Consult the Port Director for each specific facility requirements. Communications Phone and data outlets.


Occupancy 1 plus 1-2 visitors. Fixed Equipment None.


Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing : None. Fire Protection Pop-down sprinkler heads.

Furniture Desk, credenza, chairs, lateral files, and bookcase.


Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 50 FC. Where transparent mirror glass is specified by CBP, substitute recessed incandescent lighting w / dimmer control. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.

Windows Material: Lightly tinted or transparent mirror tempered glass. Glass type should be pre-approved by CBP. CBP Provided Equipment Computer, printer, telephone, and miscellaneous office equipment.


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C. General Office Workstation(s) General Office space and associated workstations are required at all staffed facilities in sufficient number to accommodate CBP officers and support personnel. The number of workstations will be specified by CBP based on operational and staffing requirements.

General Office Workstation(s)

(OSA-03)


Number Required As specified by CBP based on staff requirements.


Location / Relationships CBP administrative area.

Occupancy Varies.

Communications Phone and data outlet each workstation, data outlets for remote printers, phone outlet for fax machine.




Furniture Modular workstations, chairs, and lateral files.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other CBP Operational Requirements will determine number of workstations.

Electrical Normal convenience power standards. Dedicated computer circuits. Special outlet for copier. Lighting: General fluorescent lighting, 50 FC. Workstation task lighting. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: When entered from processing floor or non sterile side of terminal, provide card reader / keypad ingress and unrestricted egress. When entered from a secure corridor, a standard lockset keyed individually and to a CBP master is acceptable. Windows Material: Where included, lightly tinted tempered glass. Provide mini-blinds. CBP Provided Equipment Computers, printers, telephones, fax machine, copier, and miscellaneous office equipment.

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D. Anti-Terrorism Contraband Enforcement Team (AT-CET) Office The AT-CET office is provided within the administrative area at mid-size and large staffed facilities. The AT-CET’s focus is on anti-terrorism related enforcement. In addition, the AT-CET team targets the interdiction of narcotics, other contraband, alien smugglers / traffickers and fraudulent documents, and the detection of agricultural products related to bio-terrorism. The number of workstations will be determined by CBP based on staffing requirements.

Anti-Terrorism Contraband Enforcement Team (AT - CET) Office

(OSA-04)

Where Required Mid-size and large staffed facilities. Not in Preclearance.

Number Required One (1) Office. Number of workstations to be determined by CBP based on staffing.

Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies.

Location / Relationships CBP administrative area. Communications Phone and data outlet each workstation, data outlets for remote printers, phone outlet for fax machine.





Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other Number of workstations to be determined by CBP Operational Requirements.

Electrical Normal convenience power standards. Dedicated computer circuit. Lighting: General fluorescent lighting, 50 FC. Workstation task lighting. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.

Windows Material: Where included, lightly tinted tempered glass. Provide mini-blinds. CBP Provided Equipment Computers, printers, telephones, fax machine, and miscellaneous office equipment.


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E. Passenger Analysis Unit (PAU) / Intelligence Office The Passenger Analysis Unit (PAU) uses advance Passenger Information System (APIS), reservation systems, and other law enforcement databases to identify high-risk travelers prior to their arrival in the United States. Provide sufficient electrical, telephonic and LAN / IBIS connectivity drops for each workstation.

Passenger Analysis Unit (PAU) / Intelligence Office Where Required Large facilities and facilities where required to support operations as determined by CBP. Not in Preclearance. Size Reference 3.2 Space Requirements Matrix for size determinations.

(OSA-05)

Number Required One (1) Office. Number of workstations to be determined by CBP based on staffing. Location / Relationships CPB administrative area.

Occupancy Varies.

Communications Phone and data outlet each workstation, data outlets for remote printers, phone outlet for fax machine.





Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other None


Windows Material: Where included, lightly tinted tempered glass. Provide mini-blinds. CBP Provided Equipment Computers, printers, telephones, fax machine, and miscellaneous office equipment.

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F. Canine Unit Office with General Storage Room A Canine Unit Office is to be located at mid-size, large, and select small facilities where a Canine Unit is present. The Canine Unit Office is located within the CBP administrative area for the occupancy by the CBP canine handlers. Occupancy and space requirements will vary depending on CBP staffing requirements and will be determined by the Port Director.

Canine Unit Office with General Storage

(OSA-06)

Where Required Mid-size and large facilities. Selected small facilities where Canine Unit is present.

Number Required One (1) Office with storage. Number of workstations to be determined by CBP based on staffing.

Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies

Location / Relationships Administrative area. Communications Phone and data outlet each workstation, data outlets for remote printers.





Construction and Finishes Floor: Carpet or resilient tile. Walls: 5 / 8” gypsum board over metal studs. STC rating 50-55. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. STC rating 50-55. Other None.


Windows Material: None. CBP Provided Equipment Computers, printers, telephones, and miscellaneous office equipment.


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G. Conference / Muster / Training Room This room is typically used for conferences, musters and training. This room may be used by CBP for meetings among the management staff, general meetings, and meetings with other government agencies, contractors and carriers, when necessary. Provide adjustable acoustic partitions (STC 45-50) so that this area can be divided into separate rooms. STC rating of walls and ceiling should be 45-50. Furnish wall-mounted projection screen and marker board. Provide telephone jacks, and analog network access lines including at the TV monitor location. See satellite dish requirements for additional specifications. Provide separate HVAC control zone for this room. Furnish dimmer control for general lighting. Provide data drops with LAN and IBIS connectivity for computer workstations. If a computer-training lab is not provided then provide connectivity for additional computer workstations on one half of the room in a quantity specified by CBP.

Conference / Muster / Training Room Where Required Where specified by CBP. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy Varies. Minimum to hold all CBP staff. Fixed Equipment Ceiling mounted retractable projection screen, white dry erase marker board 60” wide X 36” high. Mechanical Normal ASHRAE HVAC standards. HVAC: Individual room control. Plumbing: None. Fire Protection Pop-down sprinkler heads.


(OSA-07) Number Required One (1). Location / Relationships CPB administrative area. Communications Phone and data outlets as specified by CBP. Security Access Control: requirements.

See door section for access control

Furniture Conference table(s), and chairs. Electrical Normal convenience power standards. Dedicated computer circuit. Floor mounted power / datacom outlet. LAN / IBIS to support two computers per workstation. Lighting: General fluorescent plus recessed incandescent w / dimmer control 50 FC. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master.

Windows Material: None. CBP Provided Equipment Computers, telephones, and TV monitor.

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H. Mail / Copy / Shredder Room The CBP support spaces will require the necessary space to conduct office related functions. The space should be incorporated into the administrative area and adjacent to the general office space.

Mail / Copy / Shredder Room

(OSA-08)

Where Required Large facilities. Size Reference 3.2 Space Requirements Matrix for size determinations. Occupancy None on a regular basis. Fixed Equipment Work counter w / drawers, low storage cabinets, and overhead shelves. Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Carpet. Walls: 5 / 8” gypsum board over metal studs. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile. Other None.


Number Required One (1). Location / Relationships CPB administrative area, adjacent to general office. Communications Phone outlet for fax machine Security Access Control: See door section for access control requirements. Furniture None. Electrical Normal convenience power standards. Special outlet for copier & shredder. Lighting: General fluorescent lighting, 50 FC. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master. Windows Material: None. CBP Provided Equipment Copier, and fax machine.

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I.


A communications room, separate from the computer room, is required at all facilities to house and support CBP telecommunications and radio equipment and connections. In addition to provisions for an intrusion detection system that provides perimeter and volumetric protection / detection of unauthorized access, special construction details are required for this room including the installation of 9 gauge diamond mesh expanded metal wall / ceiling reinforcement or 8” CMU. The installation of 9 gauge diamond mesh expanded metal must be inspected by CBP prior to covering. Provide tamperproof hardware w / Medeco Maxum or equal high security deadlock with no master key. At mid-size and large facilities, a card reader / keypad must be provided in addition to, but not as a substitute for, the deadlock allowing CBP to track access by users. All necessary cabling and conduit must be provided to support the equipment furnished and installed by the government. See the following data sheet for additional room specifications.

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(OSA-09)

Where Required All facilities. Size Reference 3.2 Space Requirements Matrix for size determinations.. Occupancy None.

Number Required One (1). Location / Relationships CBP administrative area.


Security Intrusion Detection System: Provide intrusion detection system and alarm with UPS backup monitored on a 24hour basis by a CBP approved monitoring station. Provide keypad control inside room adjacent to entry door. Access Control: See door section for access control requirements. Furniture None.

Mechanical HVAC: Small and mid-size facilities: : Individual room control. Large facilities: Liebert unit or equal. Space must maintain a 45% (+ / -5) relative humidity and a temperature range of 72-75 degrees Fahrenheit. Plumbing: As required for Liebert unit. Fire Protection FM-200 fire protection system.

Construction and Finishes Floor: Small and mid-size facilities: Anti-static resilient tile. Large facilities: Raised floor with equipment access ramp. Walls: 3 / 4” fire resistant painted plywood over 9 Ga. diamond mesh (1 1 / 2” X 2” maximum diamond) expanded metal securely fastened to metal studs. 3 / 4” plywood over 8” CMU is also acceptable. Ceiling: 5 / 8” gypsum board over 9 Ga. diamond mesh (1 ½” X 2” max. diamond) expanded metal. Overlap joints. Other The CBP Office of Information and Technology will furnish a room layout and equipment specifications for each project.

Communications Telephone, Modem connections. Cabling to any required secondary computer rooms.

Electrical Normal convenience power standards. Dedicated power for computer equipment, UPS system. Lighting: General fluorescent lighting, 30 FC. Surface mounted fixtures. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow metal door and frame. Hardware: Tamperproof hardware w / Medeco Maxum or equal high security deadlock. No master key. At midsize and large facilities, also provide a card reader / keypad in addition to, but not as a substitute for, the deadlock allowing CBP to track users.

Windows Material: None permitted.

Provide all necessary cabling and conduit to support the equipment furnished and installed by the government. Special construction note: Installation of 9 Ga. diamond mesh expanded metal wall / ceiling reinforcement must be inspected by CBP prior to covering. CBP Provided Equipment IBIS hardware, equipment racks, PBX telephone system.


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J. Computer Room A computer room, separate from the communications room, is required at all facilities to house and support CBP data processing equipment and connections. In addition to provisions for an intrusion detection system that provides perimeter and volumetric protection / detection of unauthorized access, special construction details are required for this room including the installation of 9 gauge diamond mesh expanded metal wall / ceiling reinforcement or 8” CMU. The installation of 9 gauge diamond mesh expanded metal must be inspected by CBP prior to covering. Provide tamperproof hardware w / Medeco Maxum or equal high security deadlock with no master key. A card reader / keypad must be provided in addition to, but not as a substitute for, the deadlock allowing CBP to track access by users. All necessary cabling and conduit must be provided to support the equipment furnished and installed by the government. See the following data sheet for additional room specifications.

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Computer Room

(OSA-10)



Size Reference 3.2 Space Requirements Matrix for size determinations... Occupancy None.



Mechanical HVAC: Small and mid-size facilities : Individual room control. Large facilities: Liebert unit or equal. Space must maintain a 45% (+ / -5) relative humidity and a temperature range of 72-77 degrees Fahrenheit. Plumbing: As required for Liebert unit. Fire Protection FM-200 fire protection system.

Construction and Finishes Floor: Small and mid-size facilities: Anti-static resilient tile. Large facilities:: Raised computer floor with equipment access ramp. Walls: 3 / 4” fire resistant painted plywood over 9 Ga. diamond mesh (1 1 / 2” X 2” maximum diamond) expanded metal securely fastened to metal studs. 3 / 4” plywood over 8” CMU is also acceptable. Ceiling: 5 / 8” gypsum board over 9 Ga. diamond mesh (1 ½” X 2” max. diamond) expanded metal. Overlap joints. Other The CBP Office of Information and Technology will furnish a room layout and equipment specifications for each project.

Communications Telephone, Modem connections. Cabling to any required secondary computer rooms .

Security Intrusion Detection System: Provide intrusion detection system and alarm with UPS backup monitored on a 24-hour basis by a CBP approved monitoring station. Provide keypad control inside room adjacent to entry door. Access Control: See door section for access control requirements. Furniture None.

Electrical Normal convenience power standards. Dedicated power for computer equipment, UPS s ystem. Lighting: General fluorescent lighting, 30 FC. Surface mounted fixtures. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow metal door and frame. Hardware: Tamperproof hardware w / Medeco Maxum or equal high security deadlock. No master key. At mid-size and large facilities, also provide a card reader / keypad in addition to, but not as a substitute for, the deadlock allowing CBP to track users.

Windows Material: None permitted.

Provide all necessary cabling and conduit to support the equipment furnished and installed by the government. Special construction note: Installation of 9 Ga. diamond mesh expanded metal wall / ceiling reinforcement must be inspected by CBP prior to covering. CBP Provided Equipment IBIS hardware, equipment racks, PBX telephone system.


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K. General Storage / File Room A minimum of one general storage / file room is required at all facilities located within the CBP administrative area. The general storage / file room is required for the storage of CBP supplies, equipment, files, and other miscellaneous items required for CBP operations. Eighteen inch deep heavy-duty adjustable metal shelving and filing cabinets are required as specified by CBP.

General Storage / File Room

(OSA-11)

Where Required All facilities. Size Reference 3.2 Space Requirements Matrix for size determinations.. Occupancy None.


Fixed Equipment 18” deep heavy-duty adjustable metal shelving. Filing cabinets as specified by CBP.

Security Access Control: requirements.


Furniture None.

Construction and Finishes Floor: Resilient tile. Walls: 5 / 8” gypsum board over metal studs. Ceiling: 5 / 8” gypsum board. Acoustical tile not permitted. Other None.



Electrical Normal convenience power standards. Lighting: General fluorescent lighting, 30 FC. Doors Material: 1 ¾” wood or hollow metal, 40-42 inches wide, in hollow metal frame. Hardware: Standard lockset keyed individually and to a CBP master. Windows Material: None. CBP Provided Equipment None.

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L. Secure Storage Room(s) A Secure Storage Room is required at all facilities as specified by CBP for the secure storage of documents, seized narcotics, and other contraband. In addition to provisions for an intrusion detection system that provides perimeter and volumetric protection / detection of unauthorized access, special construction details are required for this room including the installation of 9 gauge diamond mesh expanded metal wall / ceiling reinforcement or 8” CMU. The installation of 9 gauge diamond mesh expanded metal must be inspected by CBP prior to covering. At small facilities, a secure room with a CBP approved safe bolted to the concrete slab to be used for seized narcotics is to be provided where specified by CBP. At mid-size facilities, a room with an enclosure for seized narcotics separated from other areas of the room is required and at large facilities, two separate rooms are required to support operations. Regardless of size, eighteen inch deep heavy-duty adjustable metal shelving is required within the secure storage space(s) as specified by CBP. See the following data sheet for additional room specifications.


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Secure Storage Room(s)

(OSA-12)

Where Required All facilities (storage of documents, seized narcotics and other contraband).

Size Reference 3.2 Space Requirements Matrix for size determinations.. Occupancy None. Fixed Equipment All facilities provide 18” deep heavy-duty adjustable metal shelving.

Small facilities provide a GSA Class V safe equal to Mosler or Hamilton securely bolted to a concrete floor.

Mechanical HVAC: Normal ASHRAE HVAC standards. Exhaust 100% of the air from any space where seized narcotics are stored. Space must maintain a 45% (+ / -5) relative humidity and a temperature range of 72-77 degrees Fahrenheit. Plumbing: None. Fire Protection Pop-down sprinkler heads.

Construction and Finishes Floor: Resilient tile over concrete slab. Walls: 5 / 8” gypsum board over 9 Ga. diamond mesh (1 / 1 / 2” X 2” max. diamond) expanded metal securely fastened to metal studs. Overlap joints. 8” concrete masonry units are also acceptable. Ceiling: 5 / 8” gypsum board over 9 Ga. expanded metal. Other At a limited number of selected facilities, seized narcotics could be held in excess of 72 hours. In this case, the secure room standards outlined are not applicable and more stringent vault standards must be applied. The Port Director will advise the port operator if this change is required.

Number Required Small facilities: One (1) room with a safe for seized narcotics. Mid-size facilities: One (1) room with an enclosure for seized narcotics separated from other areas of the room. Large facilities: Two (2) separate rooms. Location / Relationships CBP administrative area. Communications None. Security Intrusion Detection System: For each secure room, provide intrusion detection system and alarm with UPS backup monitored on a 24-hour basis by a CBP approved monitoring station. Provide keypad control inside room adjacent to entry door. See door section for access control Access Control: requirements. Furniture None.

Electrical Normal convenience power standards. Lighting: General fluorescent lighting, 30 FC. Surface mount fixtures. Doors Material: 1 ¾” solid core wood or 12 Ga. steel clad hollow metal door and frame. Hardware: Tamperproof hardware w / Medeco Maxum or equal high security deadlock. No master key. At mid-size and large facilities, also provide a card reader / keypad in addition to, but not as a substitute for, the deadlock allowing CBP to track users. Windows Material: None permitted.

Special construction note: Installation of 9 Ga. diamond mesh expanded metal wall / ceiling reinforcement must be inspected by CBP prior to covering. CBP Provided Equipment None.

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M. Break Room The lunch / break room must include space for vending machines and built-in wall and base cabinets. The lunch / break room serves as the location where CBP employees prepare and have their meals. This room must be provided a kitchen unit, including a refrigerator, microwave device, lavatory and miscellaneous storage in cabinets. Should the kitchen unit not have adequate work surface to support individual tasks at meal preparation, the provider must include a separate counter, complete with storage cabinets above and below the kitchen unit. As the room will also include miscellaneous vending boxes, an appropriate amount of electrical outlets must be provided in the design of the room configuration. Break Room

(OSA-13)

Where Required All staffed facilities where specified by CBP. Size Reference 3.2 Space Requirements Matrix for size determinations.. Occupancy Varies.


Fixed Equipment Kitchen unit with food preparation surface, drawers, high and low storage cabinets, stainless steel sink, disposal, microwave oven, refrigerator and electric water cooler. Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: Plumbing for sink, disposal, electric water cooler. Fire Protection Pop-down sprinkler heads.

Security Access Control: requirements.

Construction and Finishes Floor: Resilient tile. Walls: 5 / 8” gypsum board over metal studs. Ceiling: 5 / 8” gypsum board or lay-in acoustical tile.. Other Where present, FWS, PHS and ICE share the break room. In this case provide access, which precludes transiting the CBP administration area.

Communications Wall phone outlet. Other Systems: Cable TV outlet w / wall mount for TV monitor. FIDS monitor large facilities.


Furniture Cafe type tables and chairs.

Electrical Normal convenience power standards. Power for kitchen equipment, vending machines, and electric water cooler. Lighting: General fluorescent lighting, 50 FC. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed alike with toilet rooms and physical training room and to a CBP master. Windows Material: None.

CBP Provided Equipment Wall phone, commercial cable TV monitor, and vending machine(s).


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N. Male and Female Staff Toilets / Showers / Lockers Facilities are to be provided for the CBP staff and include where applicable showers, lockers, and toilets. In multi-level facilities where primary processing and baggage claim are on separate levels and the required toilet / shower / locker facilities are on one of the levels, provide male and female lavatories w / toilet and washbasin on the other level adjacent to the secondary processing area.

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Male & Female Staff Toilets / Showers / Lockers

(OSA-14)

Where Required All staffed facilities where specified by CBP.


Size Size in accordance with applicable codes and local building regulations to accommodate the total number of male / female employees. The CBP Port Director can provide planners with the number of employees.


Occupancy None on a regular basis.


Fixed Equipment High volume mid-size and large facilities: 18” wide X 24” deep X 72” high powder coated steel lockable lockers w / securable compartment and drawer base equal to Airflow wardrobe lockers by Tiffin Metal Products. One for each employee. Small and low volume mid-size facilities: 12” wide X 21” deep full height lockable steel lockers. One for each employee. One or more dressing benches and a full height mirror.


Mechanical HVAC: Normal ASHRAE HVAC standards. Plumbing: Provide sufficient toilets, urinals, lavatories and showers to support the total number of male / female employees present. A minimum of 1 toilet, 1 urinal, 1 lavatory and 1 shower are required regardless of facility size. Provide adequate floor drains in toilet and shower areas. One toilet / l avatory should comply with ADA standards. Fire Protection Pop-down sprinkler heads.

Furniture None.

Construction and Finishes Floor: Non-slip ceramic tile w / stainless epoxy grout. Walls: 5 / 8” gypsum board over metal studs. Ceramic tile wainscot w / stainless epoxy grout (56” high minimum). Ceiling: 5 / 8” gypsum board. Other a. In multi-level facilities where primary processing and baggage claim are on separate levels and the required toilet / shower / locker facilities are on one of the levels, provide male and female lavatories w / toilet and washbasin on the other level adjacent to the secondary processing area. b. Non-staffed facilities are commonly permitted to omit the toilet / shower / locker facility and substitute 1 male and 1 female employee lavatory w / toilet and washbasin located in the CBP administrative area. The Port Director will make this determination.

Electrical Normal convenience power standards. GFCI duplex outlets in vanity area. Lighting: General fluorescent lighting, 30 FC. Provide supplementary lighting in vanity area. Doors Material: 1 ¾” wood or hollow metal in hollow metal frame. Hardware: Standard lockset keyed alike with break room and physical training room and to a CBP master. Windows Material: None.



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3.7 SUPPLEMENTARY REQUIREMENTS 3.7.1.

CBP Two-Way Base Radios

Where specified by CBP, locations are required to provide a secure, accessible cabling path from the CBP two-way base radio to a suitable rooftop location for the antenna. The base radio unit is normally housed in the CCC. Additional units may be provided in other CBP designated locations on a case-by-case determination depending on CBP operational requirements. Larger facilities may also be required to provide a secure enclosure, located on the upper level of the terminal building, to accommodate additional radio equipment. The cabling path, conduit as necessary, antenna mounting pipe, and electrical service are the responsibility of the port operator. CBP will furnish and install the radio equipment, transmission cabling and antenna. The port operator should request a CBP technician contact them and provide specific guidance for a proposed installation. 3.7.2.

Site and Parking Considerations

CBP requires that port operators provide parking for both official government owned vehicles used in conjunction with CBP operations and for privately owned vehicles that transport CBP officers to and from the processing facility. Official government vehicle parking spaces must be located in the immediate vicinity of the terminal and must be directly accessible from the CBP facility so that officers in the performance of official duties do not have to travel through an area frequented by the public. Official vehicle parking is required by CBP, and, where present, ICE. All parking for official government vehicles must be provided at no cost to the government. To accommodate private vehicles driven by government employees, port operators must provide a secure, designated parking area. Preferably, parking for privately owned vehicles driven by government employees will be separated from other parking areas designed for use by the general public. The location of the designated parking area and the route traveled to the facility must be a reasonable distance, well lighted, assure the safety of officers and be approved by CBP officials. Remote or off-site parking that requires officers to use shuttle transportation is not acceptable as officers can move in and out of a facility several times during a typical day or be required to work at night. Remote parking can adversely affect operational efficiency and raises a number of concerns for officer safety. Consult the CBP Port Director to determine the number of official and private parking spaces required. 3.7.3.

Electrical and Emergency Power Supply

The port operator must provide adequate illumination in the CBP sterile area, powered by the emergency back-up generator system. Selected battery powered lighting should be provided which will allow CBP officers to maintain order and control of international passengers in the event of a complete power failure and during transitions from normal to emergency power. An Uninterruptible Power Supply (UPS) along with generator backup must be provided to sustain government and other critical electronic systems in support of CBP operations. 3-74

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3.7.4.

Maintenance and Janitorial Service

The port operator shall provide all maintenance and janitorial services necessary to assure that the facility, including all government offices and support spaces, is maintained in a fully operable condition and to assure a clean, safe environment for both CBP officers and the traveling public. Scheduled maintenance and janitorial work must be coordinated with CBP to preclude interfering with CBP operations or compromising security. The port operator must adequately maintain equipment provided by the port operator. The government will maintain equipment furnished by the government. 3.7.5.

Commercial Activity

Retail sales and commercial advertising are not permitted in CBP / FIS sterile areas. Commercial advertising distracts from directional and operational signage, information the federal agencies wish to convey and may give passengers the illusion of government endorsement. Other commercial signage (such as those for publicizing local cultural events or promoting tourism in the city or state where the facility is located, Chamber of Commerce advertisements, etc.) or decoration within the CBP passenger processing facility and associated FIS sterile areas is not prohibited provided its content is not objectionable to CBP and such adornment does not interfere with the effectiveness of directional signs and symbols intended to facilitate passenger flow through the FIS facility. Variable message signs should be in keeping with the graphics design program of the individual facility. CBP will be consulted regarding content requirements. Proposed institution signs and / or displays must be approved by CBP prior to installation. Public telephones and passenger lounges or rest areas located along or adjacent to sterile corridors in the FIS are not permitted.


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3.8 EXIT PODIUM

The Exit Podiums are where CBP officers are positioned to examine and verify passenger documents for validation and determination of exit from the CBP facility and entry into the United States. Passenger documents and their baggage that require further processing to determine final disposition of their admissibility to the United States are directed to CBP Secondary for further processing. Each podium requires sufficient passenger queue and circulation area associated with the podium. Provision of telephones, data, power and physical security systems are also required to support the mission of exit control processing at these podiums.

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CHAPTER 4 -

SIGNAGE

4.1 INTRODUCTION

All CBP signage must be approved in advance by CBP and meet all established requirements regarding type, location, size, branding, color, and other design criteria prior to being installed within the CBP passenger processing facility. Certain signs require the use of the DHS seal and are governed by a series of DHS and CBP regulations regarding seal location, size, color, and design. Consultation with CBP is required prior to production and installation of these signs and may include additional signage requirements as determined necessary to support operations. The below signage design criteria is general in nature and should be used in conjunction with additional detailed guidance available from the CBP Headquarters, Office of Finance, Asset Management. Early and continuous coordination with the appropriate CBP Field Office will ensure project success by providing the necessary guidance regarding design, regulation, procurement, installation, exceptions, and approvals necessary for implementation of the CBP signage standards at cruise ship passenger processing facilities. Skillfully designed, properly placed signs in sufficient numbers can make a significant contribution to operational efficiency by minimizing confusion among travelers and permitting traffic to move expeditiously through a CBP passenger processing facility. The signs specified and illustrated in these guidelines support CBP operational signage and are divided into four separate categories as outlined below, and include way finding, identification, notification, and statutory / regulatory. In addition to operational signage, CBP also requires suitable CBP Identity Signage that properly identifies the CBP organization to the public and is usually located on the exterior of the CBP passenger processing facility sterile perimeter in the public area. The CBP operational signage categories include the following: Wayfinding Signs. Wayfinding signs are similar to those commonly found throughout the terminal that provide directions to passengers, crewmembers, port and transportation line personnel, and CBP personnel to help locate specific areas within the CBP Passenger Processing Facility. Identification Signs. Identification signs help identify locations within the CBP Passenger Processing Facility to include operational areas and specific rooms and assist the traveling public through CBP processing. Notification Signs. Notification signs convey specific information and instruction to passengers, crewmembers, port and transportation line personnel, and CBP personnel to help identify procedures, policies, and notices to help facilitate orderly and efficient CBP processing within the facility.


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Statutory / Regulatory Signs. Statutory signs are unique to the CBP facility providing international travelers with statutory / regulatory instructions, information and official legal notices. The content of a statutory / regulatory sign cannot be altered and must be presented in its entirety. In addition to the signage specified, the PHS and the FWS should also be contacted to determine any additional signage requirements either of these agencies may have. 4.2 DESIGN CRITERIA •

Letterform must be simple and easy to read.

•

Letter color and background color should contrast well.

•

•

•

•

•

•

•

•

4-2

Warnings and penalty information located within the language of all CBP statutory and regulatory signs must be posted in red colored type that contrasts well with the surrounding type within the respective sign(s). Consult CBP for approved design and placement of all statutory and regulatory signage. Include international symbols whenever appropriate. The wording of two signs conveying the same message should not vary, as message expressed in two different ways will often cause confusion. Locate signs to assure that views are not obscured by a building’s structure, mechanical systems, crowds of people, or are otherwise degraded as a result of location. In addition, signage must not be located in a manner that obscures monitoring and surveillance capabilities of CCTV cameras within the area. Signs that are too small, too few in number or poorly placed will not accomplish their intended purpose. Port Operators may find it advantageous to provide bilingual signs in the CBP processing facility. At smaller facilities, English and a second language common to the majority of arriving passengers is often useful. At larger facilities, where arriving passengers speak a number of different languages, programmable digital dynamic signage (DDS) has been found to be versatile, efficient and cost effective. All CBP signage must be approved by CBP and meet all established requirements regarding location, size, branding, color, and other design criteria prior to being installed within the CBP passenger processing facility. Certain signs requiring the use of the DHS seal are governed by a series of DHS and CBP regulations regarding seal location, size, and color. Consultation with CBP is required prior to production and installation of these signs. All signage required for the CBP passenger processing facility must take into account the overall port and CBP signage programs to maintain an acceptable standard of aesthetics, consistency, and other criteria established by CBP and the port operator.

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•

4.2.1.

Any requests for alternative means, deviations, or exceptions to comply with these standards must be reviewed and approved by CBP Headquarters on a case-by-case basis in order to assure that baseline standards and objectives are achieved in a consistent and effective manner in support of CBP operations.

Wayfinding Signs

When passengers disembark, a sign with appropriate international symbols and an arrow indicating the proper direction of travel will conduct them to the SCS. The sign should read: “U.S. Customs and Border Protection .” The use of any international and wayfinding symbols must be placed in an appropriate area on the sign that is consistent with DHS / CBP policy. At larger facilities, additional directional signs strategically located along sterile corridors may also be necessary to clearly define a route to the baggage claim and CBP processing areas. After passengers arrive in the CBP primary processing area, signs provide instructions to select the appropriate processing lane. Beyond the primary processing area, signs direct passengers to the baggage claim area, secondary processing area as required. Signs direct passengers to the baggage claim area. Once in baggage claim, signs identifying and directing passengers to the claim devices / staging areas allow them to move to the correct location and retrieve checked baggage. Directly on or over each claim device / staging area within the baggage claim area as appropriate, signs provide further processing instructions and direct passengers to secondary processing area or to the main CBP exit control area. Additional signs may also be required to support other locations and operations that may be present at the facility including US-VISIT, trusted traveler programs such as USPASS or other unique facility design elements. 4.2.2.

Identification Signs

Identification signs help identify locations within the CBP Passenger Processing Facility to include operational areas and specific rooms to assist the traveling public through CBP processing. •

•

•

•

Mark all CBP spaces with the facility’s room numbering system to facilitate emergency response. Certain CBP spaces should also be identified as to function following all applicable CBP guidance related to design, size, and location of signs. Identify the function of rooms within an office complex. For example: Supervisor’s Office, Conference Room, Computer and Communications Room, etc. Label the forms rack(s) that are located at the head of the primary processing queuing lanes: “U.S. Customs and Border Protection, Forms. ”


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•

•

In existing facilities where the CBP secondary processing areas have not yet consolidated all associated functions into a secondary processing area, additional signage may be required. The point of entry to the “admissibility review” secondary where issues related to immigration law are addressed must be marked: “U.S. Customs and Border Protection, Admissibility Review Secondary”. The Baggage Examination and Agriculture Control Secondary are located downstream from the international baggage claim and adjacent to the main exit lanes from the processing facility. The entrance to the baggage examination area is marked: “U.S. Customs and Border Protection, Baggage Examination Secondary ”. The entrance to the agriculture control area is marked: “U.S. Customs and Border Protection, Agriculture Control Secondary ”. If these areas are consolidated within a common space, the entrance is marked: “U.S. Customs and Border Protection, Baggage Examination and Agriculture Control Secondary ”. Each area, regardless of configuration, must be clearly recognized by members of the traveling public and contain all other applicable operational signage (Wayfinding, Identification, Notification, and Statutory / Regulatory) as outlined within these standards and as required to meet all operational requirements.

•

Identify the cashier’s office to passengers paying duty as: “Cashier ”.

•

Identify public toilets.

•

4.2.3.

In new construction, the baggage claim area and secondary processing areas are located downstream from CBP primary processing and adjacent to the main exit lanes from the CBP passenger processing facility. The entrance(s) to secondary must be clearly recognized by members of the traveling public. Supporting wayfinding signage may be necessary to direct passengers to the CBP secondary area. The point of entry is marked: “U.S. Customs and Border Protection, Secondary Processing ”. Clearly mark the “triage” workstation within the entrance of secondary as “CBP Secondary Processing ”. In addition, clearly mark the “Exit ” from the secondary processing area.

Do not identify operational spaces if entered directly from the CBP processing floor. For example, Search Room, Agricultural Laboratory etc.

Notification Signs

Notification signs convey specific information and instruction to passengers, crewmembers, CBP personnel, and port and transportation line personnel to help identify procedures, policies, and notices to help facilitate orderly and efficient CBP processing within the facility. Any door providing sole officer access to a CBP administrative or administrative support area from the processing floor, the facility side of a cart return corridor door and doors entering mechanical or electrical spaces must be labeled: “ Warning: Authorized Persons Only. ”

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Doors accessing the CBP sterile perimeter from an area transited by the public or other unauthorized persons are labeled: “Warning: Restricted Area, Do Not Enter ”. This includes doors providing officer access from the non-sterile side of the terminal; the nonsecure side of a cart return corridor door (if a cart system is used), the public side of the main processing facility exit doors and the ingress side of all emergency exits. In addition to the labeling required by the Life Safety Code, CBP also requires emergency exits to be marked: “Warning: Emergency Exit Only, Door Monitored by Alarm”. If a door entering an area where CBP canines are housed could be accessed by members of the traveling public, label: “Warning: Restricted Area, Do Not Enter ”.

CBP Processing Instructions Arriving passengers and crew exit a gangway and proceed through the sterile corridor system to the PPA, then to the baggage claim area. At each entrance to this area, travelers are welcomed to the United States by CBP and provided with initial processing instructions. Minimum English letter height is 3”. Lettering for additional languages can be slightly smaller. Sign content is outlined as follows: U.S. CUSTOMS AND BORDER PROTECTION WELCOME TO THE UNITED STATES PLEASE HAVE YOUR DOCUMENTS COMPLETED AND READY TO PRESENT TO AN OFFICER

After entering the primary processing area and selecting a processing lane, passengers move forward until they are stopped 7’-0” before reaching the primary booths at a 3” wide holdback line scribed on the processing floor. At high volume mid-size and large facilities accommodating a number of travelers from various countries, the traffic control signs are located on the face of each primary booth adjacent to the processing lane served. Minimum letter height is 2”. Programmable dynamic signage, controlled from the CCC or other CBP designated area, is located directly above the holdback line over each processing lane to identify the type of passenger that will be processed at the associated primary booth. As traffic will often vary from location to location, consult the CBP Port Director to determine the specific sign types that will be required for the facility being constructed. Minimum English letter height is 3”. Typical sign types are illustrated as follows: •

VISITORS


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•

PERMANENT RESIDENTS

•

U.S. CITIZENS

•

CREW

•

DIPLOMATS

At appropriate intervals above the holdback line use signs which request passengers to: PLEASE WAIT BEHIND LINE UNTIL AN OFFICER BECOMES AVAILABLE

CBP Secondary Processing Generally, the majority of passengers are permitted to exit the facility without further processing. Selected individuals who have been designated for additional processing or are required to pay duty are directed to the secondary processing area. Secondary referrals are stopped 7’-0” before reaching the designated “triage” workstation at the entrance within secondary processing area in addition to each secondary workstation at a 3” wide holdback line scribed on the floor. Above each lane, a sign indicates the function of that lane. Minimum letter height is 3”. Lettering for additional languages can be slightly smaller. Consider proximity to intended viewers. At appropriate intervals above the holdback line use signs which request passengers to: PLEASE WAIT BEHIND LINE UNTIL AN OFFICER BECOMES AVAILABLE

Exit Podium After primary processing, passengers proceed to the CBP exit podium located at the head of the main exit lanes from the facility unless otherwise directed to secondary processing by a CBP officer. Directly over each exit lane a sign must read: U.S. CUSTOMS AND BORDER PROTECTION - EXIT

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Minimum letter height is 3”. Lettering for additional languages can be slightly smaller. Consider proximity to intended viewers. Provide a sign viewed by passengers just prior to exiting the CBP facility, which expresses appreciation for their cooperation. Content is as follows: U.S. CUSTOMS AND BORDER PROTECTION THANK YOU FOR YOUR COOPERATION

4.2.4.

Statutory and Regulatory Signs

At facilities in the United States official legal notices are displayed in gangways, the SCS, baggage claim areas, passenger queuing areas, and the primary and secondary processing areas. CBP will determine required placement locations for all statutory and regulatory signs to be produced and installed within the FIS facility. Therefore, coordination with CBP early in the planning stages of the development of the signage program is required. Minimum English letter height is 1”. Signs posted on CBP cabinetry where the traveling public can easily view them may use a minimum letter height of 3 / 8”. Lettering for additional languages may vary, however, consider proximity to intended viewers. The content and language of the CBP statutory and regulatory signage is as follows: WARNING: This is a U.S. Customs and Border Protection (CBP) security area. Photography or video pictures may not be taken in this area without the authorization of CBP.

ILLEGAL DRUGS

21 USC §§844, 951-971; 21 USC §§1312.11-1312.47; 19 USC 1497, 1595a; 19 USC Part 162 WARNING: Narcotics and dangerous drugs are controlled substances. U.S. Customs and Border Protection strictly enforces laws controlling the importation, exportation, transport or movement of narcotics and other controlled or regulated substances. Violators are subject to prosecution and civil penalties. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning these restrictions.


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ASSAULTING AN OFFICER OR EMPLOYEE OF THE UNITED STATES

18 USC §111 WARNING: Assaulting an officer or employee of the United States is a punishable offense. Whoever forcibly assaults, resists, opposes, impedes, intimidates, or interferes with a federal officer engaged in the performance of official duties, shall be fined or subject to imprisonment or both. Use of a deadly or dangerous weapon or infliction of bodily injury in the commission of such act, shall subject the violator to additional fines, imprisonment or both.

SEARCH AND CONVEYANCES

DETENTION

OF

PERSONS,

BAGGAGE,

VEHICLES

AND

19 USC §§482, 1433, 1461, 1582; 8 USC §1357; 19 USC Part 162; 8 USC Part 235. WARNING: All vehicles, other conveyances, persons, baggage, packages or other containers, are subject to detention and search upon arrival in the United States from a place outside the United States, or departure from the United States to a place outside the United States, upon the demand of any U.S. Customs and Border Protection or Immigration and Customs Enforcement official.

CURRENCY AND MONETARY INSTRUMENTS

31 USC §§5316, 5317, 5322, 5332; 19 USC §103.24 WARNING: If you are transporting currency or other monetary instruments in excess of US $10,000, or an equivalent amount in foreign currency, at the same time, into or out of the United States, you must report this to U.S. Customs and Border Protection (CBP), and complete and file a form. You must complete and file this form even if you are transporting the currency or other monetary instruments on behalf of another person. Failure to file the required form, or failure to provide accurate information on the form, may lead to the forfeiture of the currency or monetary instruments, and / or imprisonment. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning this reporting requirement.

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SMUGGLING

19 USC §§1496-1498, 1595a; 18 USC §§542, 545; 19 CFR Part 148, Subpart B WARNING: All articles brought into the United States by any individual shall be declared to U.S. Customs and Border Protection. You must declare such articles even if you are transporting them on behalf of someone else. The failure to declare an article when required to do so, or the failure to give its correct value, may result in a financial penalty and / or seizure of the article. Smuggling is a serious offense that may result in both civil and / or criminal sanctions. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning this reporting requirement.

AGRICULTURAL DECLARATION

19 USC §§1459, 1497; 7 USC §§7731, 7732, 7734, 7735; 7 USC §§ 8303, 8305-8307, 8313 WARNING: To prevent the entry of dangerous agricultural pests and diseases into the United States, you must declare all agricultural and animal products. These include fruits, vegetables, seeds, live plants, plant products, meat, meat products, birds, snails, and live animals. The failure to declare such products can result in their seizure and forfeiture, as well as fines and other penalties. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning this reporting requirement.

Note: In addition to the preceding agricultural declaration language, three (3) separate CBP approved symbols depicting plants, animals, and meat products must be placed in the left margin of the posted sign. Please consult CBP for the appropriate CBP approved symbols to include design and placement specifications.

EXPLOSIVES, FIREARMS, AND WEAPONS ARE PROHIBITED

18 USC §§922, 924. WARNING: This is a U.S. Customs and Border Protection secure area. Explosives, firearms and other dangerous and deadly weapons are prohibited in this area unless otherwise authorized by law. Violators are subject to prosecution.


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Outbound Passengers In addition to the signage required in the processing facility, port operators must provide signs conveying currency and monetary instrument regulations to all persons departing the United States. These signs are posted in highly visible locations at outbound ticketing and gate areas assuring that both passengers purchasing tickets at the terminal and electronically ticketed passengers will see them. Determine letter height by proximity to intended viewers. Sign content is as follows:

CURRENCY AND MONETARY INSTRUMENTS

31 USC §§5316, 5317, 5322, 5332; 19 CFR §103.24 WARNING: If you are transporting currency or other monetary instruments in excess of US $10,000, or an equivalent amount in foreign currency, at the same time, into or out of the United States, you must report this to U.S. Customs and Border Protection (CBP), and complete and file a form. You must complete and file this form even if you are transporting the currency or other monetary instruments on behalf of another person. Failure to file the required form, or failure to provide accurate information on the form, may lead to the forfeiture of the currency or monetary instruments, and / or imprisonment. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning this reporting requirement.

SMUGGLING

13 USC §§301-306; 18 USC § 554; 19 USC §1595a; 22 USC §401; 15 CFR Part 30; 19 CFR Part 148, Subpart B WARNING: Certain legal requirements apply to the exportation of merchandise from the United States. Exporting any merchandise from the U.S. contrary to any Federal law is a crime, as is any attempt to do so. The failure to declare an article when required to do so, or to obtain any required export permits or licenses, may result in civil and / or criminal sanctions, including seizure and forfeiture of the property. Please contact a uniformed CBP officer or visit www.cbp.gov if you have questions concerning this reporting requirement.

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CHAPTER 5 -

SECURITY

5.1 INTRODUCTION

The rapid growth of foreign travel has resulted in the expansion of existing passenger processing facilities, the construction of a number of new international terminals and a substantial increase in traffic which requires the development of electronic systems to assist U.S. Customs and Border Protection (CBP) in reducing the risk associated with the smuggling of aliens and contraband and other forms of criminal activity at the United States borders. In recent years the threat of terrorist activity against U.S. citizens and the heightened enforcement of laws controlling the importation of contraband have made these systems even more crucial. The electronic systems specified in this chapter permit CBP to assure that all passengers, crews and baggage carried aboard an international arriving ship enter the processing area in a sterile condition and remain in that condition until fully processed. This chapter offers an overview of the design standards and performance specifications for the CBP Physical Security System (PSS) to be provided. Midsize and large facilities are specifically addressed. Smaller facilities may require less complex systems. The physical security standards outlined in this chapter are minimum requirements established for Officer and passenger safety, the protection of CBP assets, maintaining the integrity of the border, and operational considerations. These baseline standards may require the application of additional security systems to be provided based on project specific operational requirements, risk and risk mitigation strategies or policy and regulatory mandates. In addition, these protection systems and strategies should be incorporated into a comprehensive security plan collaboratively developed by all stakeholders that outlines the equipment, procedures, maintenance, responsibilities, contacts, and other information associated with the implementation and operation of the PSS. Coordination with CBP is required for determination of project specific security system requirements and operations. CBP will assist planners of these facilities in determining the level of physical security necessary. 5.2 RESPONSIBILITIES 5.2.1.

Customs and Border Protection

CBP is responsible for monitoring the movement of international passengers and baggage from arrival to and through CBP processing. The PSS supports this task by assuring that no physical contact is made between international passengers and other types of passengers, the general public or unauthorized transportation line and facility employees. This process aids in precluding the possibility of an individual circumventing CBP processing or contraband from being passed from an arriving passenger to a waiting confederate. Closed circuit television cameras on ship berthing/docking areas and in baggage handling areas must be provided to deter acts of collusion and baggage tampering. Cruise Terminal Design Standards October 31, 2006

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At Preclearance sites the PSS allows CBP personnel to m onitor the CBP operations and the movement of processed passengers and baggage from the processing area to a U.S. bound ship preventing contraband from being passed to a processed passenger, the bodily substitution of a member of the public for a processed passenger or the smuggling of contraband in previously screened baggage. 5.2.2.

Cruise Line(s)

Cruise Lines and their authorized representatives have sole responsibility for conducting arriving passengers to the processing area and assuring that there is no physical contact between arriving passengers and other types of passengers, the general public or unauthorized transportation line and facility employees. At Preclearance sites transportation lines assure that the sterility of processed passengers is maintained after processing and until they board a U.S. bound ship. 5.2.3.

Cruise Facility Operator(s)

Cruise Facility Operators must provide and maintain the CBP PSS specified in this chapter. Cruise Facility Operators may also provide security systems mandated by the U.S. Coast Guard (USCG) or U.S. Transportation and Security Administration (TSA), and systems required by the transportation lines to monitor daily operations. Often a number of PSS requirements can be integrated into these systems substantially reducing overall cost. The alternative is to provide a standalone system for CBP.

5.3 SYSTEM REQUIREMENTS

At a minimum the CBP PSS must be capable of performing the following functions:

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•

Detect alarm, tamper and trouble conditions at all monitored points.

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Collect and process information from monitored points.

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Regulate personnel access and maintain accountability.

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•

•

•

•

5-2

Build, maintain and monitor (alarmed) point tables, authorized user tables and other databases.

Annunciate all alarm, tamper or trouble conditions, advisories and control input errors. Maintain a time-stamped log of alarm, tamper or trouble conditions, advisories and executed keyboard control functions. Include closed circuit television (CCTV) to monitor selected locations and areas as specified in these standards. Record and playback CCTV camera inputs and automatically record alarm events. Display and print system status information on demand. DRAFT FOR REVIEW



•

Provide long term storage of all alarm, tamper or trouble conditions, advisories, executed keyboard control functions and test results and be capable of accessing this information.

•

Maintain historical records, system programs and database information.

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Display and print historical logs on demand.

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Have the capability to communicate with selected remote locations.

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Perform system setup and provide background processing

Security system design and specifications must be submitted, r eviewed and approved by CBP.

5.3.1.

CBP Perimeter Monitoring

The PSS controls the CBP sterile area perimeter and provides a means for limiting access to authorized persons only. The open or closed status of all perimeter portals must be monitored and recorded in real time. Any unauthorized opening will initiate an alarm in the CBP Coordination Center (CCC) and automatically generate and record a view of the breached portal from an associated CCTV camera allowing an operator to identify the breach and direct an appropriate response. Authorized access will not cause an alarm event unless it occurs at a door normally closed during an international disembarking. Authorized access requires that the portal identification, time of access and identity of user be logged to a history file. In addition to the PSS requirements, the Cruise Facility Operator must provide a local audible/visual alarm at any perimeter portal designated as an emergency exit for use by members of the traveling public. 5.3.2.

Passenger Monitoring

Cruise Lines assume full responsibility for the sterility of unprocessed passengers and crews. At Preclearance sites, transportation lines are responsible for the sterility of passengers after processing until they have boarded a U.S. bound ship. Along with the responsibility placed on the cruise lines, CBP coordination center operators must have the ability to observe and record passenger activity in each of these areas. Appropriately placed CCTV cameras must provide observation of passengers throughout processing. 5.3.3.

Baggage Handling Monitoring and Control

Unprocessed baggage must be delivered from arriving ship(s) to the international claim in a manner that maintains sterility, and precludes tampering or access by unauthorized persons. CCTV cameras are monitored and controlled at the CCC or other CBP designated location(s), allowing CBP to observe the complete movement of baggage from an arriving ship through baggage claim. Baggage must be maintained within a sterile secure area until processed by CBP. Conveyor belts, if used, must be variable speed to facilitate canine screening.


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At a Preclearance site, CBP processed baggage is transferred from the baggage drop area to a secure holding room prior to being placed aboard a U.S. bound ship. The holding room must be physically separated from other makeup areas and all portals must have security controls limiting access to authorized persons. Where fencing is employed to isolate this space, furnish 9-gauge chain link from finish floor to underside of deck above (slab to slab) with floor tension cable to prevent lifting. Provide adequate Pan, Tilt, Zoom (PTZ) CCTV cameras to assure that tampering with processed baggage or commingling with unprocessed baggage will not occur. Baggage conveyors entering the international claim at a stateside Cruise Facility, if used, must have tamper resistant shutters that are securable when the conveyor is not in operation. Preclearance facilities must also have securable shutters at baggage drop conveyor openings where conveyors are employed.

5.3.4.

Intrusion Detection System

An Intrusion Detection System (IDS) is required to identify unauthorized access to specific areas within the CBP complex. The system shall have passive Infrared volumetric sensors (microwave sensors are not acceptable), UPS and generator backup and an alternative method of communication with the monitoring station (wireless phone link or additional analog/digital telephone line). The system must be monitored on a 24 hour basis by a CBP approved monitoring station. A keypad disable control shall be located inside each secured zone by the entry door.

5.4 SYSTEM PERFORMANCE

CBP defines the performance criteria for the PSS in terms of system availability, initial capacity, growth allowance, response time for various events, principals of ergonomic design, and ease of use. 5.4.1.

Availability

The system must be designed to operate continuously 24 hours a day, 7 days a week. All critical components shall have a UPS connected to an emergency generator power ring. In addition, magnetic locking devices must have battery backup. The Cruise Facility is required to provide spares for the system’s replaceable components to minimize downtime.

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5.4.2.

Capacity and Growth

Capacity requirements for each system vary depending on the size of the CBP facility and the projected number of authorized users. Provide adequate capacity and growth potential, without redesign, in the following categories:

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Size of central database of authorized users.

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Number of independently controlled security areas.

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Number of zones.

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Maximum number of command and control consoles (alarm workstations)

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Maximum number of identification devices.

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Maximum number of monitoring points.

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Maximum number of remote intercom units.

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Maximum number of closed circuit television cameras.

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Size of central, on-line historical event data storage.

The capacity of the system should be a minimum of 125% of identified requirements and allow for a minimum growth of 100% over initial capacity. System design should also provide for the addition of subsystem equipment by inserting the appropriate interfaces and performing minor parameter modifications in the software.

5.4.3.

Response Time

The system must be capable of meeting established industry standards for security access control systems and the following response times as required by CBP:

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•

Changes in the status of any monitored point (alarm, tampering, trouble condition, etc.) must be reported within 1 second. When multiple off-normal events occur before the first condition is annunciated, subsequent events must be annunciated at intervals not exceeding 1 second each. With a local database of 10,000 authorized users or less, the PSS must be capable of processing access requests at secure portals within 1 second. No automated, controlled access function will delay the reporting of a change in the status of a monitored portal more than 1 second. The system response to a valid operator control request must be initiated and visually acknowledged within 2 seconds. The system shall also advise the operator when a task is complete.


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•

•

5.4.4.

The system response to a valid operator request for graphic displays should be within 2 seconds, but never more than 5 seconds. When requested by an operator, historical log printouts shall begin printing within 5 seconds.

Ergonomic Design and Ease of Use

The PSS shall incorporate typical ergonomic features that enhance ease of use. These features include windowed formats, graphic interface, selected buttons and icons, colorcoding, blinking, shading, etc. The goal is to permit CBP officers with limited technical backgrounds to efficiently operate the system. The port operator is required to provide CBP officers with adequate training in system operations immediately after it has been placed in operation and prior to the initial opening date of the new or renovated passenger processing facility.

5.5 HARDWARE REQUIREMENTS

All PSS components must be industrial quality and of proven functional design supported by documented effective performance data collected from similar applications that have been in continuous operation for a minimum of one (1) year. Wiring to individual components must be supervised by CBP authorized personnel during installation. Any installation that could potentially be accessed by unauthorized persons must be tamper protected by a CBP approved method. Components must meet or exceed the industry standard for similar equipment providing the same functional performance standards. System maintenance is the responsibility of the port operator.

5.6 ACCESS CONTROL AND ALARM MONITORING

Current electronic monitoring and control systems are based on the supervised use of identifying badges with card and numeric keypad or biometric identification technology. Remotely controlled electronic or magnetic locking devices, door status sensors or other electronic devices allowing portal access to authorized persons only. Where practical, an existing security system can often be expanded to include many CBP requirements by providing the same type of equipment for CBP sterile area access points and modifying the system to report all CBP sterile area related activity to the CCC or other CBP designated area(s). Port operators may find this concept to be efficient and cost effective. The alternative is to provide a stand-alone security system for CBP operations. 5.6.1.

Access Control

The primary function of the access control system is to monitor and control access to secure portals within the terminal. CBP areas of concern normally include, but may not be limited to, arrival gangway vestibules, sterile corridors, baggage claim, processing areas and the CBP administrative office and support spaces. 5-6

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Entry to the CBP sterile area perimeter will be controlled by card reader/keypad requiring the presentation of valid identifying information authorized by CBP. Once the system has validated the identifying information, the door unlocks and the alarm is shunted for a predetermined, programmable period of time allowing access to the authorized person. In addition to controlling access to the CBP perimeter, the PSS must also control selected portals providing access to a CBP office complex or admin support area. Doors from the non-sterile side of the terminal or the processing floor have card reader/keypad ingress and unrestricted egress. The processing facility main passenger exit doors will be equipped with motion sensors or floor pad devices which cause these doors to open automatically allowing passengers with carts and heavy baggage unrestricted egress. No ingress is permitted unless by authorized use of card reader/keypad. With the exception of the main passenger exit, exiting CBP sterile areas including those transited by international passengers requires the use of a card reader/keypad. Exiting a CBP office complex to the processing floor or the non-sterile side of the terminal requires only an exit pushbutton or a door activation bar (emergency exits).

Sterile Areas Within the secure perimeter of a passenger processing facility the sterile area includes gangways, the sterile corridor system connecting the gangways to the processing area, processing areas, baggage claim and the government offices and support spaces. Sterile area perimeter walls must be built from finish floor to bottom of structure above (slab to slab). All processing area walls must be constructed of solid materials to prevent members of the general public and unauthorized transportation line or cruise facility employees from observing CBP operations. Sterile corridor walls can be constructed of solid, opaque or transparent materials. Physical contact between arriving international traffic and other persons not authorized access to these areas is strictly prohibited. Layin acoustical tile ceilings in sterile corridors is permitted when a clear ceiling height of 9’0” can be maintained throughout. When this height cannot be achieved, provide a solid (gypsum board) ceiling. Public toilet rooms within the perimeter of the CBP sterile area must have solid ceilings. Lay-in acoustical tile is not permitted. Janitorial closets adjacent to public toilet rooms must be locked. Maintenance access panels must also be locked or require special tools for removal. All secure perimeter portals capable of providing unauthorized entry to the sterile area must be controlled by card reader/keypad. Port operator/owner proposals utilizing biometrics to authorize entry to secure portals will also be considered by CBP.


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CBP Office Complex The perimeter of a CBP office complex is defined as the walls, which separate the administrative office and admin support spaces from other areas of the processing facility and/or the non-sterile side of the terminal. All perimeter walls must be built from finish floor to underside of deck above (slab to slab) allowing Officers to readily identify attempted break-ins. Walls within the office complex are built floor to ceiling and lay-in acoustic tile ceilings are generally acceptable with the exception of certain rooms requiring provisions for additional security. Any door providing access to the CBP office complex from the processing facility or the non-sterile side of the terminal shall have card reader/keypad ingress and unrestricted egress as defined in this chapter. In addition to, but not as a substitute for the card reader/keypad, all doors entering the office complex from a non-sterile area of the terminal must have tamperproof hardware and be equipped with a Medeco Maxum or equal high security deadlock. Interior office doors, with the exception of the computer and communications rooms and other select hardened rooms, have standard locksets keyed individually and to a CBP master. Port operator/owner masters are not permitted. CBP will furnish appropriate emergency access keys to police and fire officials as required. 5.6.2.

Emergency Exits

CBP perimeter exits that provide emergency egress to passengers in the sterile area if breached must generate a local audible/visual alarm at the portal, an alarm in the CBP coordination center and other designated locations as required. Depressing a door activation bar for more than 2 seconds will initiate an alarm and activate the associated CCTV camera. Emergency exits should also be equipped with special locking devices, approved by the National Fire Prevention Association (NFPA), that provide opening delays of 15-30 seconds. At small facilities some emergency exits located in the immediate vicinity of an area where CBP Officers commonly work may only require a local audible and visual alarm. CBP officials may grant this exception on a case-by-case basis. Sterile area emergency exits must conduct unprocessed passengers to a safe location within the restricted designated security zone allowing Officers to maintain control and complete processing when the emergency has passed. If exiting to the non-sterile side of the cruise facility cannot be avoided, an extended opening delay should be provided. All exits must be supplemented with associated CCTV cameras integrated with the alarm system to cause the camera to queue-up and record the alarm scene. 5.6.3.

Stateside Passenger Egress

At Cruise Facilities passengers commonly exit the CBP processing area into a meetergreeter area or public area. Doors should open automatically allowing passengers with carts and heavy baggage unrestricted egress. One exit door is normally equipped with card reader/keypad ingress for use by authorized persons. The remaining doors have no ingress hardware. CBP shall be provided with the ability to securely lock these doors when the facility is not in operation. 5-8

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5.6.4.

Preclearance Passenger Ingress

Beyond security screening, the entrance to the processing facility must be screened or located in a manner that will prevent anyone from observing CBP operations. Provide CBP with the ability to securely lock these doors when the facility is closed. 5.6.5.

Baggage Cart Return Corridors

Baggage cart return corridors may be used by port operators to move empty baggage carts from the non-sterile side of the terminal to the international claim. If used, corridors must incorporate CCTV monitored access controlled doors at both ends to prevent anyone from attempting to circumvent CBP processing or unauthorized entry to the CBP sterile area. The non-sterile side of the corridor entry door and the facility side of the exit door must have card reader/keypad control. In addition, cart return corridor doors must be interlocked allowing only one end of the corridor to be accessible at a time. Assure that the location of a cart return corridor and the activity generated by its use will not interfere with the processing of passengers or obstruct traffic in facility.

5.6.6.

Door Status Monitoring

Non-Operational Non-operational doors, primarily emergency exits, may not have card reader/keypad control with the exception of selected portals providing authorized access to operational areas. When an emergency exit panic bar from a sterile area transited by the public is depressed for more than 2 seconds, a local audible and visual alarm, and an alarm in the CCC is generated. CBP also requires emergency exits incorporate delayed egress locking as authorized by the Life Safety Code. A 15 second delay is mandatory, but 30 seconds is preferred where permitted by local codes. Local alarms can only be canceled by the CCC, port security, or a valid card swipe. Operational Controlled operational doors provide card reader/keypad access to authorized persons without initiating an alarm unless the door remains open beyond the predetermined, programmable access time, normally 30 seconds. Although cruise lines are responsible for monitoring doors to assure that no one has access to a restricted area, the PSS must report all authorized and unauthorized openings of normally closed doors to the CCC. Alarm Monitoring All alarms generated within the CBP sterile perimeter are annunciated at the command and control console in the CCC. CCC operators must be able to acknowledge and process CBP door alarms to determine an appropriate response and to release the alarm when the area has been secured. CCC operators must also be capable of viewing and recording the output from any CCTV camera associated with an alarm and placing an alarm point in by-pass mode allowing repeated alarms resulting from testing or equipment failure to be ignored.


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CBP Access Authorization CBP must have the capability to control access to sterile areas. The access control system must provide CBP with the ability to immediately have an individual’s access to the CBP sterile area revoked.

5.7 CALL AND DURESS ALARM ANNUNCIATION 5.7.1.

Call Monitoring

Each primary booth, the secondary processing counters, the exit control workstations and the secondary workstations are equipped with a communications system permitting Officers to request appropriate support from the CBP coordination center or other designated location(s). The communication system will be a combination of telephone and/or a multi-zone intercom system. The booth communication requirements will be established by CBP based upon the operational needs of the specific port. 5.7.2.

Duress Alarms

Duress alarms generate a separate and distinct audible/visual alarm in the CBP coordination center and/or other CBP designated location(s). Duress buttons are incorporated into each primary processing booth, the exit control workstations, the secondary waiting/processing counters and workstations. CBP must be provided with the ability to monitor and manage these alarms. Detention grade duress alarm buttons are also provided in all CBP hold rooms, search rooms, and search/hold rooms (where included). In addition, the PHS reception room and the FWS examination room (where present) will also have duress alarm buttons located inside the rooms within 24” of the entry door. All CBP interview rooms have flush mounted duress alarm buttons located at the workstations. Provide keyed reset/disable control outside each room. These alarms are not to be canceled by an operator in the coordination center or other remote location. In addition, the CCC has a duress alarm button, located in the immediate vicinity of the command and control console, which transmits an alarm directly to a CBP approved monitoring station. 5.8 GANGWAY/STERILE CORRIDOR SYSTEM MONITORING AND CONTROL

Regardless of passenger volume or direction of traffic flow, the CCC must have the ability to monitor passengers in sterile areas allowing CBP to strictly control the smuggling of contraband and prevent the movement of terrorists across the borders of the U.S. CBP performs this function through the effective design and operations of the Physical Security System.

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5.9 CLOSED CIRCUIT TELEVISION (CCTV)

The CBP passenger processing facility CCTV system is designed to perform two functions, assessment and surveillance. Assessment cameras are used by both CCC and port security to access threats posed by alarm events. Surveillance cameras are used by port security to monitor activity both inside and outside the terminal. CBP employs surveillance cameras at cruise facilities to monitor arriving international passengers, crewmembers and baggage and cargo carried aboard from disembarking to and through processing. At Preclearance sites these cameras are used by CBP to monitor activity in the processing area, in the processed passenger and baggage hold rooms and on the U.S. bound ship berthing area. At certain facilities, CBP officials may require additional cameras not listed in this section and should be consulted during system planning. Major components of the CCTV system must be capable of full color transmission although black and white cameras are commonly employed where additional light sensitivity is required. Pan/tilt/zoom (PTZ) cameras are used to supplement fixed cameras permitting more accurate coverage in critical areas. Fixed cameras generally provide a good view up to 30 feet, while PTZ cameras allow operators to distinguish faces at up to 50 feet. Although more costly, a single PTZ camera will often suffice for several fixed cameras. The CCC must also have a minimum of one high-resolution digital video recorder capable of recording or playing back any camera view. All camera views associated with an alarm must be automatically recorded. Position both assessment and surveillance cameras to observe the faces of approaching passengers. In addition to the primary CCTV system described above, CBP requires a secondary CCTV system located in the secondary processing area that allows Officers to monitor detainees in the processing area, interview rooms and hold rooms. Cameras are fixed with wide-angle lenses and motion detection capability. Hold room cameras have detention grade housing and, to deter tampering, cannot be mounted over fixtures in a room. Camera views are monitored and recorded at a designated location within the secondary processing area center or in an adjoining supervisor’s office (if included). Provide changeable color monitor and a high resolution DVR with a minimum 30-day recording capability. In a number of cases CBP, port security, and the transportation lines can share camera views with one notable exception. Only CBP personnel are permitted to view cameras observing CBP processing operations to include: hold rooms, interview rooms, and secondary processing. CCC operators must also be able to take sole control of all shared PTZ cameras associated with an international disembarking. All CBP camera views should be transferable to port security when the facility is closed and retrievable when it reopens. 5.9.1.

Alarm Assessment

Alarm assessment cameras are located at portals entering/exiting CBP sterile areas and are the primary tool for evaluating a breach prior to dispatching appropriate response personnel. Cameras, wherever possible, are located on the egress side of a portal. In certain cases, CBP may also require a camera on the ingress side. Where provided, when a door activation bar is depressed for more than 2 seconds, the associated camera must activate. All alarm assessment camera outputs are automatically recorded in the CBP coordination center. Cruise Terminal Design Standards October 31, 2006

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5.9.2.

Passenger Surveillance

Surveillance cameras in gangways and sterile corridors allow CCC operators to track the movement of traffic from disembarking to the processing area and initiate an appropriate response to any potential problem. In the processing area, PTZ cameras observe passengers queuing for primary processing. At high volume facilities, the large number of primary positions often precludes direct observation of the booths by coordination center operators necessitating the installation of additional CCTV cameras to satisfy this requirement. In secondary processing, fixed cameras in interview rooms and hold rooms are monitored by CBP Officers at a designated location within the secondary processing area or in an adjoining supervisor’s office (if included). Surveillance cameras (generally PTZ) are located in the international claim, at exit control and in the secondary processing area permitting CCC operators to view activity and address any concern observed. No cameras are permitted in the secondary search rooms or search/hold rooms. Fixed cameras are required to monitor passengers paying duty at the cashier’s office where secondary cameras do not adequately cover this area. One or more PTZ cameras are required in the meeter/greeter lobby (governed by size of lobby) to extend CBP’s law enforcement capability. At a Preclearance site, surveillance cameras are located in baggage claim, at the primary processing booths, in the secondary processing areas, at the baggage drop conveyors, along routes traveled by processed passengers to the outbound hold rooms and within outbound hold rooms. Camera views are monitored by the CCC. All camera views, with the exception of views generated by cameras in the secondary processing areas, are displayed at the CCC command and control console (alarm workstations) using the CCTV control window, manual controls or by selecting the appropriate icon on one of the graphic displays. 5.9.3.

Baggage Surveillance

Exterior black and white PTZ cameras are required by CBP to provide surveillance of berthing areas and the routes traveled by baggage between international arriving ship(s) and the terminal building. Cameras are positioned to observe the side of the ship(s) where baggage is unloaded (stateside facilities) or placed aboard (Preclearance sites). To assure unobstructed views, mount ramp at least 14’-6” above the dock level or as circumstances require. Additional rooftop cameras must permit CBP to monitor all ground routes traveled by unprocessed baggage (Stateside) or processed baggage (Preclearance sites) moving between international ship(s) an d the terminal. The international baggage processing area must be equipped with cameras capable of observing traffic entering or exiting and the transfer of unprocessed baggage to the international claim conveyors or laydown area. Camera locations must be reviewed and approved by CBP. At Preclearance sites CBP processed baggage is held in a secure area until loaded aboard a U.S. bound ship(s). The CBP coordination center employs CCTV cameras (normally PTZ) to assure the sterility of this area. All baggage surveillance camera views are displayed in the CCC.

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5.10 INTERCOMMUNICATION SUBSYSTEM

The Intercommunications Subsystem (ICS) provides two-way communication between the CCC and selected access control points, the primary processing booths, exit control and secondary processing, allowing operators to communicate with CBP and/or transportation line/operator personnel. Remote units at access control points should have pushbuttons to call the CCC and then operate in a hands free mode. Units must be tamperproof and of industrial quality. The address of the CBP master station to which a remote unit is automatically connected should be locally programmable allowing for future changes. A CBP master station must have the ability to originate a call to any remote station, receive and queue up calls from remote stations, forward calls to port security when the facility is closed, and communicate directly with the port security command center, where provided. 5.11 CBP COORDINATION CENTER COMMAND AND CONTROL CONSOLE

The command and control console at smaller facilities must have a minimum of one (1) alarm workstation (AWS) requiring the port operator to develop a backup action plan which can be implemented in the event of equipment failure. Larger facilities provide a minimum of two (2) alarm workstations. The AWS must have text and graphic displays, high resolution assessment and surveillance CCTV color monitors, CCTV control panels for manual switching and PTZ camera manipulation, digital video recorder(s), printer for reports and logs and a master intercom station. The number of required devices depends on the size of the facility, the frequency of arrivals and level of redundancy necessary to assure continuous operation. At larger facilities, two alarm workstations allow two operators to handle the workload generated during peak traffic periods and continuous operation in the event of equipment failure. 5.11.1.

Alarm Workstations (AWS)

Alarm workstations permit the CCC to actively monitor the sterile corridor system, processing areas and baggage handling operations. At a Preclearance site, the CCC also monitors processing areas and baggage handling operations, but must also be capable of observing and assuring the sterility of processed passengers in an outbound hold room waiting to board a U.S. bound ship. Each AWS must have the following controls and display multiple text and graphic windows containing the following information:

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CCTV controls allowing the selection of any camera or camera group for display on any available monitor, sequencing of camera views and control of PTZ cameras. Alarm controls permitting an operator to acknowledge, process and release alarm events, place alarm points in bypass mode or transfer responsibility to another AWS. Alarms requiring continuous monitoring mu st be transferable to a CBP approved monitoring location when the facility is closed. Query controls allowing an operator to generate and print reports from the access control/alarm database or history logs.


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•

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5.11.2.

Color-coded graphic representations of gangways, vestibules, sterile corridor system and the processing areas indicating triggered alarm points. Preclearance sites also include outbound hold rooms. Color-coded text descriptions of active alarm events, listed in priority order, and any associated instructions and operator comments. Color-coded maps of relevant facility areas, suitably scaled, with selectable icons indicating the location of alarm points and CCTV cameras.

Video Equipment

The command and control console must have a minimum of two (2) 20 inch, high resolution, and color video monitors. A minimum of one (1) shall have quad 4-way splitter capability allowing simultaneous viewing of assessment and surveillance cameras. The exact number of monitors depends on the complexity of the sterile corridor system, method of baggage handling, size of processing facility and required level of redundancy. Preclearance sites must also take into account the number of outbound hold rooms. The console must also include a manual control for every two (2) monitors allowing an alternative method of switching camera views to a designated monitor, setting up or initiating sequencing operations and controlling PTZ camera pan, tilt, zoom and focus. Provide a minimum of one (1) high-resolution digital video recorder (DVR) with a minimum of 30 days recording capability connected to a quad splitter monitor permitting four channels to be recorded simultaneously or one full screen. Normally one monitor is tasked to alarm events and the others to operator selected views.

5.11.3.

Other Console Equipment

Provide one or more master intercom station allowing AWS operators direct voice communication with remote access points, processing booths, secondary workstations, and port security. Each master station should have a keypad and a visual display that indicates the number called or the number of the calling station and additional calls in the queue. Provide a minimum of one AWS printer permitting operators to locally print short canned reports, ad hoc query results and portions of active history logs. AWS operators should also be able to schedule printing longer reports and extensive database queries during off peak hours. 5.12 PUBLIC ADDRESS SYSTEM

The CCC must have a public address/paging master station allowing operators to transmit messages to various zones within the CBP sterile area. The required zones include CBP primary processing, international baggage claim, secondary processing and support areas, and the CBP administration complex. Public address zones in processing areas convey important messages and/or instructions to passengers while zones in office areas are used for internal communications. The system should also be capable of broadcasting brief recorded messages to any one or the entire passenger processing areas. 5-14

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At larger facilities, securable remote public address stations are often located at the beginning of the primary queuing area and at the head of baggage claim. CBP strictly controls this system and outside access is prohibited with two exceptions. Transportation line representatives assisting passengers can be granted limited access and port security should have full access to all zones in the event of an emergency. 5.13 CBP COORDINATION CENTER EQUIPMENT SYNOPSIS

This section outlines the CCC equipment provided by the port operator/transportation line and equipment furnished by the government. Both the CCC, required in all facilities, and the Rover Coordination Center (RCC), required in multi level facilities, is addressed. In addition to the equipment specified, the port operator/transportation line must also provide all necessary cabinetry, environmental controls, conduit, cabling and power. 5.13.1.


Equipment provided by the port operator/transportation line •

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One or more alarm workstations with printer. Minimum of four 20-inch flat panel high-resolution CCTV monitors, CCTV camera controls. Minimum of one high-resolution digital video recorder with 30-day retention capability. Intercom master station and communications system for booths, workstations, and other remote areas within the facility as required. Multi level facilities include direct communication with the RCC. Public address master station.

Equipment furnished by the government

5.13.2.

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One or more enforcement computers and printer.

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Federal telephone system.

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Two-way base radio.

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FAX machine.

CBP Rover Coordination Center (Multi-level Facilities)

Equipment provided by the port operator/transportation line •

•

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One or more alarm workstations. Minimum of two flat panel high-resolution 20-inch CCTV monitors, CCTV camera controls. Minimum of one high-resolution digital video recorder with 30-day retention capability.


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•

•

Intercom master station and communications system for booths, workstations, and other remote areas within the facility as required. Direct communication with the CCC. Public address master station for access to zones in international baggage claim and the secondary processing areas.

Equipment furnished by the government

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Enforcement computer and printer.

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Federal telephone system.

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Two-way base radio.

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CHAPTER 6 -

DATA PROCESSING AND TELECOMMUNICATIONS

6.1 INTRODUCTION

At CBP cruise ship passenger processing facilities, the U.S. government furnishes and installs data processing and telecommunications systems that permit CBP to efficiently process ships and enforce laws that ensure border integrity. Other electronic systems, as defined in these standards, are furnished, installed, and maintained by the port operator. This includes all necessary site modifications required to meet CBP standards. The standards described address typical installations. As each facility is unique and variances occur from facility to facility, the CBP Office of Information & Technology (OIT) must be involved during project planning. OIT will furnish specific computer and communications rooms’ layouts and equipment specifications for each facility, and is solely responsible for making any changes to the specifications outlined in this chapter. This includes any emerging changes in technology required to support CBP operations.

6.2 COMPUTER AND VOICE COMMUNICATIONS SYSTEMS

At the discretion of the government, several local area networks (LANs) can be furnished and installed to support law enforcement, commercial processing and administrative functions. Each network generally includes gateways, fileservers, personal computers, printers, additional computer peripherals and data communications hardware and software. It is the responsibility of the port operator to provide all necessary infrastructure to support the chosen topology including standard electrical power, an uninterrupted power supply (UPS), proper heating, ventilating and air conditioning (HVAC) to assure optimum equipment performance and all required cabling and conduit. 6.2.1.

Enforcement Computer System

This OIT Enforcement System is employed by the government to retrieve and manage information. Access is through a network of computer peripherals located in various operational areas of the processing facility. System hardware is located in the secure CBP Computer and Communications Rooms. A specific room layout and hardware requirements will be furnished by CBP for each facility. Dedicated data circuits connect this room to the off-site Wide Area Network (WAN). It is essential that port operators provide and install adequate cabling and conduit to assure the proper operation of this system. The CBP areas that are networked together include, but may not be limited to the following areas where provided:

•

Computer and Communications Rooms

•


•

Rover Coordination Center (multi-level facilities)


DRAFT FOR REVIEW

6-1


•

Processing Booths

•

Counter Terrorism Response (CTR) Suite

•

Secondary Processing Area(s)

•

CBP General Office

•

Passenger Analysis Unit (PAU) / Intelligence Office

Since wiring access to many areas can only be achieved through the use of properly placed and sized conduit, planners must consult with CBP in the early stages of project development. Local CBP officials can provide an OIT contact. 6.2.2.

Administrative Support / Commercial Processing System

This system is normally confined to the CBP office areas and its hardware housed in the Computer and Communications Rooms. The installation of proper cabling and conduit is significant in open office configurations since a number of desks and / or officer’s workstations often are not located adjacent to a convenient wall surface. The CBP wiring standard is (1) voice drop, (1) data drop and (1) 120 VAC, 6-8 AMP quadruplex electrical outlet for each desk and / or workstation location. In addition, the port operator must provide (1) data drop and (1) 120 VAC duplex electrical outlet for each LAN / host addressable printer and (1) Voice drop and (1) 120 VAC duplex electrical outlet for each FAX machine. Private offices should have a minimum of (2) voice drops and (2) data drops to permit alternate furniture placement. OIT will assist in planning to assure that adequate cable and conduit is provided to support both the administrative and enforcement computer systems.

6.3 ELECTRONIC EQUIPMENT FOR OIT ENFORCEMENT SYSTEMS 6.3.1.

Local Area Network (LAN) Topology

Gateway as well as Ethernet Local Area Network configurations can be accommodated at OIT Enforcement System locations. The current OIT standard is the Ethernet (100 Base-T) star-wired LAN topology. Both configurations require the use of unshielded twisted pair (UTP) Category-6 (568 B) cable or possibly fiber optic cable. OIT will make the final decision regarding cabling topology during project planning. The LAN network is employed to support passenger processing operations and office automation. The number of users sharing the various resources, including printers, files and gateways available can vary significantly depending on the size of the facility. Users on the LAN network will have access to CBP mainframe applications, multiple databases, development tools, word processing, automated spreadsheets and other applications. The government provides the data and phone circuits required by personnel using these networks. The main distribution frame (MDF) is located in the Computer Room. It is the responsibility of the port operator to furnish and install the appropriate cabling and conduit to support the current and future requirements of this application.

6-2

DRAFT FOR REVIEW



6.3.2.

Cabling Requirements

Typical computer and communications rooms and main distribution frame layouts are based on the equipment housed in the rooms and can vary from facility to facility. OIT will make all final decisions regarding cabling specifications and system design. 6.3.3.

Data Requirements •

•

•

•

•

•

•

6.3.4.

Network wiring shall be 24 AWG unshielded, twisted pair UTP Category-6 (568 B) blue plenum rated cable. Terminate cable with appropriate Category 6 (568 B) parts. All wiring terminations in the computer / communications room shall be on rack mountable patch panels. Kit data inserts shall be female RJ45 Category 6 (568 B) rated. All terminations must meet the TSB-40 specification. All cabling must be correctly labeled at both ends and tested to conform to the accepted industry standard for the four-way certified testing of cable runs. All cables shall be home-run from a central, convenient termination point, normally the secure CBP computer / communications room located in the administrative office complex. These rooms require special construction standards to prevent unauthorized or accidental tampering with the cabling or equipment (Refer to Chapter 3 for computer and communications room construction standards). The length of UTP Category 6 (568 B) cable from the termination point to a workstation on the processing floor or in an office area cannot exceed 330 linear feet including the necessary patch cables. Where exceeding this limitation cannot be avoided, fiber optic cable must be provided. Terminate fiber optic cable with ST style connectors. Where conduit is provided, size to accommodate current needs and future growth. All cabling specifications and parts must be coordinated with and approved by the CBP Office of Information and Technology.

Voice Requirements

Cabling shall be 24-AWG unshielded, twisted 4-pair copper, blue or gray plenum-rated conforming to EIA / TIA, TSB-36, Category 6 (568 B) requirements. Terminate wire ends at the voice MFD on 110-bare blocks, wall mounted hardware or equivalent and at workstations. All associated voice cables and station cables must be labeled at each end and tested to conform to the industry accepted 4-way certified testing of 100% cable runs. For non plug-in compatible electronic key telephone system installations, 66 blocks are acceptable.


DRAFT FOR REVIEW

6-3


It is the sole responsibility of the port operator to furnish and install sufficient cabling and conduit to support the telephone and data circuits in the CBP computer and communications rooms. This responsibility includes providing appropriate cabling and conduit from the main DEMARK room to the computer and communications rooms and between this room and any associated closet. The Office of Information and Technology will make all final decisions regarding CBP facility needs as they relate to these specifications, therefore it is critical for the port operator to coordinate with CBP OIT early in the planning phase. 6.3.5.

Power Requirements

Power Supply The port operator is required to provide an isolated power supply for both the LAN and telecommunications systems with emergency generator backup capable of supporting the initial power load of all equipment in the computer and communications rooms. In addition, the port operator must incorporate a seamless cutover mechanism switch to the facility’s main back-up power generator to fully support CBP operations in the event of a power loss or interruption. Computer and Communications Rooms The port operator shall provide dedicated, line isolated, quad and / or dual filtered 120 VAC 20-30 AMP electrical outlets. The number of required outlets depends on the equipment installed in the rooms. At a minimum, provide (2) dedicated, line isolated quad electrical outlets on each wall 18 inches above the finish floor. Include a separate 120 VAC panel with a master switch and 4-5 20-30 AMP circuits for each system (LAN and telecommunications). Incorporate a power line conditioner into each panel that provides less than (1) cycle voltage regulation and a Transit Voltage Surge Suppressor (TVSS). Grounding, lightning protection, labeling labeling and conduit distribution must be performed in accordance with the Federal Information Processing Standards (FIPS) 187 & 195 and the Telecommunications Building Wiring Standards (TIA / EIA). In addition to the required dedicated electrical circuits, the computer and communications rooms must also have an adequate number of convenience and telephone outlets. Wire all outlets to the uninterrupted power supply system. Do not locate computer and communications rooms adjacent to any space producing an electromagnetic frequency from a transformer, an emergency power generator or from microwave communications. The computer and communications rooms should be located as centrally as possible in relation to the areas served. Workstations As previously noted, the installation of conduit in open offices is generally necessary since desks and workstations are, in many cases, not adjacent to a convenient wall surface. The CBP wiring standard for each desk or workstation is (1) voice drop, (1) data drop and (2) 120 VAC quadruplex electrical outlet grounded with fan or ventilation system to avoid overheating.

6-4

DRAFT FOR REVIEW



Most workstations on the processing floor contain computer equipment. Such included equipment: are primary processing booths and secondary processing workstations. Each officer position at a workstation has a CPU, monitor and screen printer. Workstations not adjacent to a wall surface will require properly sized conduit. Provide a 4-inch diameter opening (minimum) above the floor conduit to route cable to the data and power outlets. Allow adequate room behind the CPU and monitor for cables and connectors and sufficient space in front of the monitor for a keyboard and other pointing devices. Inside the cabinet, install (1) data outlet, and (2) 120 VAC quadruplex electrical outlet for the computer equipment grounded with fan or ventilation system to avoid overheating. In addition, each workstation must also have a minimum of (1) voice outlet. 6.4 LAN HARDWARE AND SOFTWARE SPECIFICATIONS (Computer Room)

The Office of Information and Technology will make all final decisions regarding CBP facility needs as they relate to these specifications, therefore it is critical for the port operator to coordinate with CBP OIT early in the planning phase to ensure the most current standards are employed. employed. All hardware and software software specifications are minimum requirements. 6.4.1.

Fileserver Hardware

Small Facilities (Dell 2800 / 2850) •

2 Pentium 4 Zeon Processor

•

CD-ROM Drive

•

2 GB RAM expandable to 4 GB

•

PS2 / USB Mouse

•

5- 73 GB Internal storage (RAID ( RAID 5)

•

SVGA Video Monitor

•

3 1 / 2” Floppy A Drive

•

HP Jet-Direct print servers

•

Auto Loader - Library

Mid-size & Large Facilities Facilities (Dell (Dell 6600 / 6650) •

2 Pentium Xeon Processor (Up to 4 Xeon Processors)

•

CD-ROM Drive

•

2 GB RAM expandable to 16 GB

•

PS2 / USB Mouse

•

5- 73 GB Internal storage (RAID ( RAID 5)

•

SVGA Video Monitor

•


•

HP Jet-Drive print servers


DRAFT FOR REVIEW

6-5


•

6.4.2.

Auto Loader - Library

Fileserver Software (Supported by OIT Staff)

LAN Operating System •

Novell Netware Version 6.5

DOS Applications •

MS-DOS 6.22

•

Backup Exec 9.x

•

McAfee’s Net shield (National License)

•

WinZip (National License)

Windows Applications

6.4.3.

6.4.4.

•

DynaComm Elite / CBPLink / CBPPrime / USArrival / SPedestrian

•

Lotus Notes / ccMail / Microsoft Exchange / Host on Demand (HOD)

System Administrative PC Hardware & Software •

Dell GX-260 Intel Pentium 4 1800 MHz

•


•

512 MB RAM

•

CD-ROM Drive

•

20 GB hard drive

•

Windows 2000

•

17” SVGA Color Monitor

•

JetAdmin Version 3.4

Workstation Workstatio n Requirements (Minimum)

Hardware & Software

6-6

•


•


•

CD-ROM Drive

•

512 MB RAM

•

20 GB hard drive

•

Windows 2000

•

17” SVGA Color Video Monitor DRAFT FOR REVIEW



Screen-Printer •

6.4.5.

HP Desk-Jet 970cxi or higher w / parallel Interface (or similar)

Mail Router PC Hardware & Software •


•


•

512 MB RAM

•

CD-ROM Drive

•

20 GB hard drive

•

Windows 2000

•

17” SVGA Color Video Monitor

•

Lotus CC Mail V8.5

•

56K / V.90 Modem (U.S. Robotics or Multi-tech only)

Screen-Printer •

6.4.6.

6.4.7.

Mail Router PC Hardware & Software •


•


•

512 MB RAM

•

CD-ROM Drive

•

20 GB hard drive

•

Windows 2000

•

17” SVGA Color Video Monitor

•

Lotus CC Mail V 8.5

•

56K / V.90 Modem (U.S. Robotics or Multi-tech only)

LAN Cards •

6.4.8.

Intel / Broadcom PCI Adapters

LAN Switches •

6.4.9.

HP Desk-Jet 970cxi or higher w / parallel Interface (or similar)

2900 Series / 3700 Series / 4000 Series / 4500 Series

LAN / Host Addressable Printers •

HP BW / Color Laser Jet 4000 / 5000 Series


DRAFT FOR REVIEW

6-7


•

Genicom 5050 Printer (132 column, parallel)

•

Okidata ML521 360cps Printer (132 column, parallel)

6.5 VOICE SYSTEM

Voice systems can vary from facility to facility. As a result, OIT will design a telecommunications system and furnish infrastructure criteria for e ach site based on user requirements. Telecommunications systems are housed in close proximity to the computer equipment and, like computer equipment, have specific power (including UPS) and HVAC requirements. The port operator must provide all power, cabling and conduit to support the chosen configuration. Smaller facilities may use an electronic key system while larger facilities often employ PBX systems. OIT will develop specifications for each facility during project planning. The government telecommunications system primarily serves the CBP administrative offices and admin support spaces. The intercom system specified in Chapter 5 for selected processing floor workstations is a part of the required facility physical security system and the sole responsibility of the port operator. 6.6 COMPUTER AND COMMUNICATIONS ROOMS EQUIPMENT SIZES

Floor to ceiling Equipment Racks

1’-10”W X 2’-0”D X 7’-0”H

VGA 13” Monitors

1’- 3”W X 1’-6”D X 1’-4”H

File Server Computer

8”W X 1’-7”D X 2’-8”H

3270 Computer

1’-7”W X 1’-6”D X 5”H

Administrative PC

1’-7”W X 1’-6”D X 7”H

LAN Network Switch

1’-7”W X 1’-0”D X 1’-7”H

Video Switch

1’-7”W X 1’-0”D X 8”H

Dot Matrix 80 Column Printer

1’-7”W X 10”D X 8”H

Wide Carriage 132 Column Printer

2’-3”W X 1’-8”D X 8”H

Eight page per minute Laser Printer

1’-7”W X 2’-6”D X 10”H

Document Reader

7 1 / 2”W X 10 1 / 2”D X 5 1 / 2”H

6.7 WIRELESS COMMUNICATIONS

Wireless communications requirements must be coordinated with CBP Office of Information Technology. The location of wireless antenna for facilities must be coordinated with CBP OIT and local municipalities.

6-8

DRAFT FOR REVIEW



6.8 TACTICAL WIRELESS COMMUNICATIONS (RADIO)

CBP has a requirement for reliable encrypted tactical radio communications to support CBP operations where identified. Radio Communications requirements must be coordinated with CBP during project planning. The location of equipment, antennas, and other requirements necessary to support operations must be coordinated with CBP OIT and local municipalities.


DRAFT FOR REVIEW

6-9


CHAPTER 7 -

APPENDICES

7.1 ADDENDA / UPDATES AND / OR DIRECTIVES


DRAFT FOR REVIEW

7-1


7.2 INDEX A A / E, 1-4, 1-7, 2-4, 2-5, 2-6, 3-1, 3-37 ADA, 1-4, 1-7, 3-44, 3-73 ADIT, 1-7, 3-45, 3-49 Advance Passenger Information System, 1-3 Agent’s Office, 3-45 Agriculture Laboratory, 3-32 Alien Documentation, Identification, & Telecommunication, 3-45 Alien Documentation, Identification, & Telecommunications, 3-49 AntiTerrorism Contraband Enforcement Team, 1-7 Anti-Terrorism Contraband Enforcement Team, 3-59 APHIS, 3-32, 3-35, 3-36 APIS, 1-3, 1-7, 3-60 AT-CET, 3-59

D Detainee Baggage Storage, 3-45, 3-54 Disposal Room, 3-32

E Each podium, 3-21, 3-28, 3-76 Exam Podium, 3-25, 3-28 exit podium, 4-6

F FIS, 2-1, 2-3, 2-4, 2-5, 2-6, 2-9, 2-13, 3-5, 3-75, 4-7 Fraudulent Document Analysis, 3-45, 3-48 FWS, 2-8, 2-9, 2-14, 3-71

H B Baggage Belts, 3-25, 3-28 bird holding facility, 3-36 Break Room, 3-71

C

Hold Rooms, 3-42

I ICE, 2-8, 2-14, 3-45, 3-51, 3-52, 3-71 IDENT, 3-45, 3-47 Identification Room, 3-45, 3-47 Identification signs, 4-1, 4-3 Interagency Border Inspection System (IBIS)., 1-3 Interview Rooms, 3-37, 3-39

Canine Unit Office, 3-61 cashier’s, 3-53, 4-4, 5-12 CBP, 1-1, 1-2, 1-3, 1-4, 1-5, 1-6, 1-7, 1-8, 1-9, 1-11, 2-1, 2-2, 2-3, 2-4, 2-5, 2-6, 2-7, 2-8, 2-9, 2-10, 211, 2-12, 2-13, 2-14, 3-1, 3-5, 3-6, 3-7, 3-8, 3-10, J 3-11, 3-12, 3-13, 3-14, 3-16, 3-17, 3-18, 3-19, 3JABS, 3-45, 3-47 20, 3-21, 3-22, 3-24, 3-25, 3-26, 3-27, 3-28, 3-29, Joint Automated Booking System, 3-45, 3-47 3-30, 3-31, 3-32, 3-33, 3-34, 3-36, 3-37, 3-39, 340, 3-41, 3-42, 3-44, 3-45, 3-46, 3-47, 3-48, 3-50, 3-51, 3-52, 3-53, 3-54, 3-55, 3-56, 3-57, 3-58, 3N 59, 3-60, 3-61, 3-62, 3-63, 3-64, 3-65, 3-66, 3-67, Notification signs, 4-1, 4-4 3-68, 3-69, 3-70, 3-71, 3-72, 3-73, 3-74, 3-75, 3-76, 4-1, 4-2, 4-3, 4-4, 4-5, 4-6, 4-7, 4-8, 4-9, 4-10, 5-1, 5-2, 5-3, 5-4, 5-5, 5-6, 5-7, 5-8, 5-9, 5-10, 5-11, 5P 12, 5-13, 5-14, 5-15, 5-16, 6-16, 6-17, 6-18, 6-19, Passenger Analysis Unit, 1-10, 3-60, 6-17 6-20, 6-21, 6-24 PHS, 2-8, 2-9, 2-14, 3-71, 4-2 CBP Coordination Center, 1-8, 2-13, 3-6, 3-11, 3-12, physical training room, 3-71, 3-73 3-13, 3-20, 3-24, 3-26, 3-27, 5-3, 6-17 Preclearance, 1-3, 2-11, 3-17, 3-36, 3-56, 3-60, 5-2, CBP Headquarters, 1-2, 2-4, 2-5, 2-6, 4-1, 4-3 5-3, 5-4, 5-11, 5-12, 5-13, 5-14 CCC, 2-13, 3-5, 3-6, 3-11, 3-12, 3-28, 3-46, 5-3, 5-4, Primary Processing, 1-10, 2-1, 2-11, 2-14, 3-5, 3-6, 35-6, 5-9, 5-15, 5-16 7, 3-8, 3-10, 3-12, 3-46 communications room, 3-64, 3-66, 5-8, 6-16, 6-19, 620 computer room, 2-5, 3-64, 3-66 R Conference, 3-62, 4-3 reception, 5-10 Construction Document, 2-2, 2-5 Regulatory Signs, 4-2 Construction Documents, 2-5 Counter Terrorism Response, 3-16 Counter-Terrorism Response Unit, 1-2 CTDS, 1-2, 1-4, 1-8, 1-11, 2-2, 2-3, 2-5 7-2 DRAFT FOR REVIEW Cruise Terminal Design Standards October 31, 2006

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