Course Plan Human Resource Management Ms.Femina.A.S/Ms Jitha G .Nair/Dr. Vidyeswari/Ms. Shalini Nandwani
Term - 3 (From March 2010 to May 2010)
Programme: Post Graduate Diploma in Management (PGDM)
SCMS - COCHIN
Table of Contents
1. COURSE PROFILE: PROFILE :.......... .................... ..................... ...................... ................... ............ ......... .......... ......... ........ ....... ... 4 2. COURSE OBJECTIVE: OBJECTIV E:........... ...................... ..................... ................. ........... ......... .......... ......... ......... .......... ......... .... 4 5.1 MODULE 1: .............. ........................... ........................... ............................ .............................. ......................... ......... 7 5.1.1 LEARNIN LEARNING G OBJECT OBJECTIVE IVE.......... ..................... ...................... ..................... ..................... ................ ......... .... 7 5.1.2 PRE REQUISITE REQUISITE ............. ........................... ............................ ................................... ............................. ........ 7 5.1.3.
PEDAGOGY / STRUCTURE OF LESSONS................ ............................. .................. ..... 7
7 5.1.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... .................. ........... ......... .......... ......... .... 7
5.1.5. EVALUATION
FOR THE MODULE................ ................................ ............................ ............ 7
5.2 MODULE 2: .............. ........................... ........................... ............................ .............................. ......................... ......... 7 5.2.1 LEARNIN LEARNING G OBJECT OBJECTIVE IVE.......... ..................... ...................... ..................... ..................... ................ ......... .... 8 5.2.2 PRE REQUISITE REQUISITE ............. ........................... ............................ ............................ ............................ .............. 8 5.2.3.
PEDAGOGY / STRUCTURE OF LESSONS................ ............................. .................. ..... 8
8 5.2.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... .................. ........... ......... .......... ......... .... 8
5.2.5. EVALUATION
FOR THE MODULE................ ................................ ............................ ............ 8
5.3 MODULE 3: .............. ........................... ........................... ............................ .............................. ......................... ......... 8 5.3.1 LEARNIN LEARNING G OBJECT OBJECTIVE IVE.......... ..................... ...................... ..................... ..................... ................ ......... .... 9 TO CREATE AN AWARENESS ABOUT THE DEVELOPMENT FUNCTION OF HR. 9 5.3.2 PRE REQUISITE REQUISITE ............. ........................... ............................ ................................... ............................. ........ 9 5.3.3.
PEDAGOGY / STRUCTURE OF LESSONS................ ............................. .................. ..... 9
9 5.3.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... .................. ........... ......... .......... ......... .... 9
5.3.5. EVALUATION
FOR THE MODULE....................... ...................................... ...................... .......9 9
5.4 MODULE 4: .............. ........................... ........................... ............................ .............................. ......................... ......... 9 5.4.1 LEARNING LE ARNING OBJECTIV O BJECTIVE E........... ..................... ..................... ...................... ..................... .................. ........... ... 9 TO MAKE THE STUDENTS AWARE OF THE CONCEPT OF PERFORMANCE APPRAISAL. ............. ........................... ........................... ...................................... ........................................ ...................... .......9 TO PROVIDE PRO VIDE A BASIC BA SIC IDEA ON O N EMPLOYEE EMPLO YEE REMUNER RE MUNERATION. ATION. ... ...... ...... ...... .....9 5.4.2 PRE REQUISITE REQUISITE ............. ........................... ............................ ............................ ........................... ............. 10 5.4.3.
PEDAGOGY / STRUCTU STRUCTURE RE OF LESSONS ..... ......... ........ ......... ......... ....... ...... ...... .....10
10 2
5.4.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... ................ .......... .......... .......... ........ ...10
5.4.5. EVALUATION
FOR THE MODULE................ ................................ ........................... ........... 10
5.5 MODULE 5: .............. ........................... ........................... ............................ .............................. ........................ ........ 10 5.5.1 LEARNIN LEARNING G OBJECT OBJECTIVE IVE.......... ..................... ...................... ..................... ................... ............. ......... ..... 10 TO INTRODUCE THE STUDENTS TO EMPLOYER EMPLOYEE RELATIONS IN TERMS OF OBLIGATIONS ON THE PART OF THE EMPLOYER TO PROVIDE MEASURES FOR OCCUPATIONAL HEALTH, SAFETY, WELFARE AND GRIEVANCE GRIEV ANCE HANDLING HANDL ING AND TO DEAL DE AL WITH DISCIPLINAR DISCI PLINARY Y ISSUES. 10 5.5.2 PRE REQUISITE REQUISITE ............. ........................... .................................................... ........................................ ..10 5.5.3.
PEDAGOGY / STRUCTU STRUCTURE RE OF LESSONS ..... ......... ........ ......... ......... ....... ...... ...... .....10
10 5.5.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... ................ .......... .......... .......... ........ ...10
5.5.5. EVALUATION
FOR THE MODULE................ ................................ ........................... ........... 11
5.6 MODULE 6: .............. ........................... .................................................. ................................................... .............. 11 5.6.1 LEARNIN LEARNING G OBJECT OBJECTIVE IVE.......... ..................... ...................... ..................... ................... ............. ......... ..... 11 TO PROVIDE AN INSIGHT INTO THE GLOBAL AND CONTEMPORARY HR ISSUES. ........... ...................... ..................... ..................... ...................... ..................... ..................... ................. .......... ........ ........ .... 11 5.6.2
PRE REQUISITE .............. ........................... ............................................ ....................................... ........ 11
5.6.3.
PEDAGOGY / STRUCTU STRUCTURE RE OF LESSONS ..... ......... ........ ......... ......... ....... ...... ...... .....11
11 5.6.4.
COURSEWARE COURSEW ARE OF THE MODULE MODULE::......... .................... ................ .......... .......... .......... ........ ...11
5.6.5. EVALUATION 6.
FOR THE MODULE................ ................................ ........................... ........... 11
THE INTER INTERNAL NAL ASSESSME ASSESSMENT NT ......... .................... ...................... ..................... ............... ......... ...... ..11
THE INTERNAL ASSESSMENT SHALL BE BASED ON THE FOLLOWING EVALUATION EVALUAT ION CRITERIA C RITERIA ........... ..................... ..................... ...................... ..................... ..................... ................ ..... 12 7. MILESTONES / IMPORTANT IM PORTANT DATES ............ .................................... ................................. .........12 8. SPECIAL INFORMATION INFORMATI ON ON COURSEWORK .................... ........... .............. .......... ........ ... 12 9. SESSION PLAN ............ .......................... ............................ ............................. .............................. .................... .....12 10. MID TERM T ERM EXAMINATI EX AMINATION ON COVERAGE COV ERAGE AND AN D QP PATTERN PATT ERN... ...... ...... ...... ... 15 SECTION A......... .................... ...................... ..................... .................... ............... .......... .......... .......... ......... ........ ......... ........ ... 15 SECTION B........... ..................... ..................... ...................... .................. ........... ......... .......... .......... .......... ......... ........ ......... ..... 15 SECTION C.......... ..................... ...................... ..................... ..................... ...................... ..................... ..................... .............. ... 15 11. END TERM EXAMINATION COVERAGE AND AND QP PATTERN ..... ......... ......15 SECTION A......... .................... ...................... ..................... .................... ............... .......... .......... .......... ......... ........ ......... ........ ... 15 SECTION B........... ..................... ..................... ...................... .................. ........... ......... .......... .......... .......... ......... ........ ......... ..... 15 SECTION C.......... ..................... ...................... ..................... ..................... ...................... ..................... ..................... .............. ... 15
3
1. Cour Course se Prof Profil ile: e: Course Title
Human Resource management
Number Programme
Post Graduate Diploma in Management (PGDM)
Total Credits
3
Total Number of Sessions
27
Session Duration
1 hr 15 mins
Faculty/course facilitator
Ms. Femina A S/Ms.Jitha G. Nair/DR. Vidyeswari V/ Ms. Shalini Nandwani
2. Cour Course se Ob Objec jecti tive ve:: •
•
•
To enable the students understand the need and the importance of Human Resources Management. To provide an insight into the various functions of HRM – basically the functions of procurement, development, compensation and integration . To create an awareness on Global HRM and certain contemporary issues in HRM
3. Cour Course se Ou Outl tlin inee 4
This course is designed to create an awareness regarding the need and importance of HRM and related issues. To introduce students to the function of staffing, developing, and retaining human resources. The broad outline of the course includes the following six modules:
5
Module and Weightage
Description
1 5%
2
25%
20% 3
Module 1: Introduction to HRM: Significance, Functions and objectives of HRM, Evolution of HRM, HRM Model , Qualities of HR manager , Organization structure and the role of HR Department: HRM policies, procedures and programme: Employee Hand book.
Module 2 : Recruitment & Selection Human resource planning and Job analysis in a nutshell, Recruitment & Selection Internal and external recruitment, modern techniques Alternatives to recruitment, Recruitment Vs Selection, Factors affecting selection decisions. Selection process, Types of tests, Types of Interviews, New trends in selection:
Module3: Orientation, Training and development Orientation: Purpose of orientation, Orientation checklist, Requisites of an effective programme, Problems of orientation..: Training and development: Difference between training, development, education, Systems Model Model of Training, Types Types of training, basic skills training, team training, and diversity training.
15%
Module 4: Performance appraisal and Employee remuneration Performance Performance appraisal: Meaning need and purpose, methods of PA: traditional and modern methods, Problems of PA. Employee remuneration: remuneration: Meaning of Compensation, Components of Compensation.
20 %
Module 5: Safety, Health, Grievance and Discipline. Safety: Industrial Accidents-Causes of accidents, accident costs, accident measurement. Safety programme, Statutory provision for safety in India. Role of safety officer Health: Occupational hazards and risks, Occupational diseases, Production against health hazards and statutory provisions. Grievance: Concept, importance , process of handling grievance, Discipline: need meaning and definition, objectives, indiscipline, causes of indiscipline, disciplinary procedure, discharge and dismissal.
15%
Module 6: Global HRM & contemporary contemporary issues in HRM Global HRM, Expatriates, international adjustment, Repatriation: problems and solutions. Contemporary issues: Employer branding, Dual career groups, learning organization
4
5
6
6
4. Courseware: 1. Human Resource Management : Gary Dessler 2. Essential Essentialss of human resour resource ce manageme management nt and industr industrial ial relation relationss P Subba Rao 3. Human Human Resou Resource rce Manage Managemen mentt VSP Rao Michael Armstrong 4. Human Resource Management practice, 10 e — Michael 5. Human resource Management : Snell / Bohlander 6. Personnel Management, 3e, David A Deconzo / S P Robbins 7. Human resource resource and persona personall manageme management nt K Aswath Aswathappa appa 5.1
Module 1:
Module name
Introduction Introduction to HRM
Sessions
3 1, 2, 3 5%
Weightage
5.1.1 • • •
Learning objective
To list the benefits of HR Management and its importance To explain the HR objectives and its functions To introduce students to the various HR characteristics and Practices
5.1.2 Pre requisite Students should have completed a course on principles of management and organizational behavior. 5.1.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.1.4. Courseware of the module:
Text book & chapter references
Case Study
5.1.5.
Evaluation for the module
Activity Assignment
5.2
1. Human Resource Management: Gary Dessler 2. HR and Personnel Management Management –Text & Cases , 3e K Aswathappa. 3. Essentials of HRM and IR – P Subba Rao Case Analysis-1 HR Department? HRM By Aswathappa Pg. 21
Weightage(marks) 5
Topic No and/ or specification “Knowledge of Human Resource Management and its functioning is important for all managers”, Comment.
Module 2:
7
Module name
Recruitment & Selection
Sessions
7 4,5,6,7,8,9,10 25%
Weightage
• • •
5.2.1 Learning objective To introduce the students to Recruitment practices. To equip them with knowledge in the area of human resources selection. To enable them to apply these skills in business. 5.2.2 Pre requisite Students must have understood the need and importance of HRM.. 5.2.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.2.4. Courseware of the module:
Text book & chapter references
CASE Analysis -2 Vindhya Steel Ltd. HRM –Biswajith Pattanaik-Pg.381. Pattanaik-Pg.381. CASE Analysis -3 Ethics in Head Hunting HRM –P L Rao. Pg. No. 48 Stanley Joseph HRM by P Jyothi pp 96. (written submission) Article – review 1 HRM Review – People make the place – April ’09 pg. 25
Case study
Article Review
5.2.5.
1. Human Resource Management: Gary Dessler . 2. HR and Personnel Management Management –Text & Cases , 3e K Aswathappa. 3. Essentials of human resource management and industrial relations P Subba Rao
Evaluation for the module
Activity Case study
Weightage(marks) 5
Test
10
5.3
Module name
Topic No and/ or specification Stanley Joseph HRM by P Jyothi pp 96 (written submission) Module 1 & 2
Module 3: Orientation & Training and development
8
Sessions
4 11,12,13, 14 20%
Weightage
•
5.3.1 Learning objective To create an awareness about the development function of HR. 5.3.2 Pre requisite Students must have understood the basic functions of HRM. 5.3.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.3.4. Courseware of the module:
Text book & chapter references
1. Human Resource Management: Gary Dessler 2. Essentials of human resource management and industrial relations P Subba Rao CASE Analysis -4 Welcome to Bharath Bank HRM –P L Rao. Pg. No. 73
Case study
Case Analysis-5 Sydenham Samsung Automotives. HRM –P L Rao. Pg. No. 284. Coal India Ltd . HRM by P Jyothi pp 198 (written submission)
5.3.5. Evaluation for the module Activity Case study
5.4
Module name Sessions Weightage
5.4. 5.4.1 1 • •
Weightage(marks) 5
Topic No No and/ or specification Coal India Ltd . HRM by P Jyothi pp 198. (Written Submission)
Module 4: Performance Performance appraisal and Employee remuneration 4 15,16, 17,18 15%
Learni Lear ning ng obje object ctiv ivee To make the students aware awar e of the concept c oncept of Performance Appraisal. To provide a basic idea on employee remuneration.
9
5.4.2 Pre requisite Students need to get acquainted with the HR functions and come prepared to the class. 5.4.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.4.4. Courseware of the module:
Text book & chapter references
Case Study
Article – review
1. Essentials of human resource management and industrial relations P Subba Rao 2. HR and Personnel Management Management –Text & Cases , 3e K Aswathappa Case Analysis -6 Promotion of Mr. Ritesh Mashroo. HRM – Biswajith Pattanaik pg. No -383. Case Analysis -7 Shrunken Pay Cheque HRM – P L Rao. Pg. -85 Article Review 2 HRM Review- Succession Planning June ’08 pg. 17
5.4.5. Evaluation for the module (List as applicable) Test
Weightage 5 marks
Topic No and/ or specification Module 3 & 4
5.5 Module 5:
Module name
Safety, Health, Grievance and Discipline
Sessions
5 19, 20, 21, 22, 23 20%
Weightage
•
5.5.1 Learning objective To introduce the students to employer employee relations in terms of obligations on the part of the employer to provide measures for occupational health, safety, welfare and grievance handling and to deal with disciplinary issues. 5.5.2 Pre requisite Students need to get acquainted with the protective, welfare measures and legislations. 5.5.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.5.4. Courseware of the module:
Text book & chapter references
1. Essentials of human resource management and industrial relations P Subba Rao
10
Case Study
Article Review
5.5.5.
Case Analysis -8 A Case of Burnout HRM –K. Aswathappa Pg. 450 Case Analysis -9 Positive Discipline HRM by P L Rao. Pg.119 Article Review -3 HRM Review- Japanese HR Practices Pg. 37 August ‘08 Evaluation for the module
(List as applicable) Assignment
5.6
Weightage 5 marks
Module 6:
Module name
Global HRM
Sessions
4 24, 25, 26, 27 15%
Weightage
•
Topic No and/ or specification Accident Prone Sheila Occupational health and safety (Written Assignment)
5.6.1 Learning objective To provide an insight into the Global and contemporary HR issues. 5.6.2 Pre requisite Students should have read through the relevant chapters ( Chapter 16 –HRM by Dessler Pg.465). 5.6.3. Pedagogy / Structure Structure of lessons Lecture and Case Study 5.6.4. Courseware of the module:
Text book & chapter references
Article Review
1.. Essentials of human resource management and industrial relations P Subba Rao. 2. Human Resource Management: Gary Dessler . HRM Review – Social Networking Sites –Are they an elixir for all recruitment woes?. Pg. 17 April’09
5.6.5. Evaluation for the module Activity Test
6.
Weightage(marks) 5
Topic No No and/ or specification Module 5 and 6
The internal assessment
11
The internal assessment shall be based on the following Evaluation Criteria Criteria Maximum Marks Pre
Mid Term Exam Assignments Test Case Analysis (written) Case/ Article presentation /review Class participation
5 10 5
Total
Post
5 5+5 5
20 10 20 10
5
5
5
5
30
70
20
50 Marks
7. Milestones / Important Dates Sl. No.
Assignment Assignment / Class Test Test / Project/ Project/ Presenta Presentation tion
Tentativ Tent ativee Date
1
Assignment Pre mid term
Session 4
2
Case Study Pre mid term
Session -7
3
Test Pre mid term
Session -10
4
Assignment post mid term
Session -21
5
Case Study Post mid term
Session -13
6
Test Post mid term
Session -18 and 27
8. Special information on Coursework
1. More of Case studies studies are included in the coursework. coursework. As such it is required that the students students come prepared with the cases as instructed in the class. 2. The submission dates (sessions) of the assignment / case study has been put in the session plan. All submissions must be made on time. Late submissions will not be permitted. 3. Case Presentations , as mentioned is a series running throughout the course and students in groups groups would be presenting presenting the allotted allotted topics/ cases and its evaluation evaluation (5 marks ) would be considered for post mid term.. 4. Students are to come prepared with the topics covered during the previous session. 5. Three class tests would be conducted during the term. The first test marks would be taken for the calculation of the pre-midterm internals. Post mid term would would have two tests. The average of these two tests would be taken for the calculation of post mid term internals.
9. Session Plan Session/ Module
Topics
Reading reference / Assignment (Preparatory. Work)
12
Session 1
Introduction to the course
Sessions2 (Module 1)
Introduction Introduction to HRM: Significance, Functions and objectives of HRM, Evolution of HRM
Session 3
HRM Model Qualities of HR manager Organization structure and the role of HR department: HRM policies, procedures and programme: Employee Hand book.
(Module 2) Session 4
Session 5
Session -6
Session -7
Assignment -1 Submission -
Human resource planning Job analysis: Job description & job specification , Recruitment: Sources of recruitment : Internal and external recruitment : Pros and cons, Modern techniques of recruitment Recruiting protected classes Alternatives to recruitment:
Selection : Recruitment Vs Selection, Selection process : Factors affecting selection .Types of tests
Session 8
Types of In Interviews: Interview process.
Session 9
New trends in selection
Session 10
Module 3 Session 11 Session 12
Case Analysis-1 HR Department? HRM By Aswathappa Pg. 21
Test.1
Orientation Purpose of orientation, Orientation checklist; Requisites of an effective programme, Problems in orientation.
CASE Analysis -2 Vindhya Steel Ltd. HRM –Biswajith Pattanaik-Pg.381.
Submission of Case Study 1
CASE Analysis -3 Ethics in Head Hunting HRM –P L Rao. Pg. No. 48 Article – review 1 HRM Review – People make the place – April ’09 pg. 25 CASE Analysis -4 Welcome to Bharath Bank HRM –P L Rao. Pg. No. 73
Training and development Difference between training, development, education Systems Model of Training( need assessment, design, implementation, evaluation)
13
Session 13 Sess ession 14
Types of training: On On the job/ of off the job. Basic skills training, team trai raining, and and diversity training..,
(Module 4) Session 15
Performance Performance appraisal : Meaning, need and methods of PA: traditional and modern methods.
Session 16
Problems of PA, Uses of PA Employee remuneration: remuneration: Meaning of Compensation,
Session 17
Compensation determinants, Components of Compensation
Session 18
Test 2
(Module 5) Session 19
Submission of Case Study 2 Case Analysis-5 Sydenham Samsung Automotives. HRM –P L Rao. Pg. No. 284.
Case Analysis -6 Promotion of Mr. Ritesh Mashroo. HRM – Biswajith Pattanaik pg. No -383. Case Analysis -7 Shrunken Pay Cheque HRM – P L Rao. Pg. -85. Article Review 2 HRM Review- Succession Planning June ’08 pg. 17
Safety Industrial Accidents-Causes of accidents, accident costs, accident measurement. Statutory provision for safety in India. Role of safety officer
Session 20
Health: Occupational hazards and risks. Occupational diseases. Protection against health hazards and statutory provisions
Case Analysis -8 A Case of Burnout HRM –K. Aswathappa Pg. 450.
Session 21
Grievance Concept, importance , process of handling grievance
Assignment -2 Submission
Session 22
Discipline: need meaning and definition, objectives indiscipline, causes of indiscipline,
Case Analysis -9 Positive Discipline HRM by P L Rao. Pg.119.
Session 23 23
disciplinary pr procedure, di discharge an and dismissal.
Article Review -3 HRM Review- Japanese HR Practices Pg. 37 August ‘08
Session 24
Introduction to global HRM : global recruitment and selection Expatriates Expatriates:: Internationa Internationall adjustment adjustment:: culture shock, cross cultural training Repatriation: problems and solutions
Session 25 (Module 6)
14
Session 26 26
Contemporary is issues: Em Employer branding, Dual career groups, learning organization
Case Analysis : Mc Donalds IHRM by K Aswathapa
Session 27
Test 3
Article Review- 4 HRM Review – Social Networking Sites –Are they an elixir for all recruitment woes?. Pg. 17 April’09
Assignments: Assignment 1 (Pre mid term) Assignment 2 (Post mid term)
Knowledge of Human Resource Management and its functioning is important for all managers”, Comment. Accident prone Sheila (Occupational health and safety )
10. Mid Term Examination Coverage and QP pattern Mid-Term Examination will be of 90 minutes and the coverage and pattern are given below:Short answer Section A 5 x 1 = 5 marks Section B Section C
Descriptive Question 3 x 5 = 15 Marks Case study / essay 1 * 10 = 10
11. End Term Examination Coverage and QP pattern The end term examination shall be for 3 hours and shall cover all the topics that are envisaged in this plan and the pattern will be as follows
Section A
Short answer 10 * 2 = 20
Section B
Descriptive Question 6 * 5 = 30 Case study / essay 1 * 10 = 10
Section C
15
