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RATINGS & AWARDS ComputerShopper rates products out of five:
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BEST BUY BEST BUY Products with outstanding quality and perfomnance for the money win our Best Buy award.
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BUDGET BUY The very best products for those on a tight budget win our Budget Buy award.
BUSINESS BUY The very best products for work win our Business Buy award.
ULTIMATE ULTIMATE The very best products, whe n money is no object, win our Ultimate award.
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www.freedowns.net & www.journal-plaza.net
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~ WHITt CH IlISTmtlS 5TIl~IGHT
OUT THE BOX
Windows· 7
~ DlrectXll1.1. ~ Stunning Design ~
The Mat rix Bla nco 630 • Our new look system in Ice white Features: Gorc:eous mini lower In hl",·g\oss white, MtlI matching 24" hl",·l6efInIUOft screen, logltech keyboanland ergonomic mouse. Powerecl br I Quld·CoreAMD processor running 112.8GHz.nd the latest RIIIeon HD S7SO grtphlcs accelerator IOf . pure DlrectX 11 experience. The MESH BilrtCo delivers I slunnlng Windows 7 experience lor jllsl £699. For lull deta ils pluse visit www.meshcomputers.com / xmas
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Microsoft'
DirectXn computers .4¥h;~ elSe ;s a C O-"'7/N'O -"'7/,se
All for only £699 -Merry Christmas!
www.meshcomputers.com
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ALL MESH PCs NOW WITH MICROSOFT WINDOWS®7
most power efficient consumer desktop. Designed to fit into your environment while protecting the
environment. - A~8118 ble In four colours
~
MESH elITE Inspire ~ • AMDAthlon"' UXl 215 Dual Core Processor • •
(2.7GHz. 2MB cache) Gen uine Window$- 1 Mome Premium Edition 4GB DDR2 667MHI Mernol}' OJi~
•
500GB SAlA Fast Hard
•
1GB ATI Radeon H03200 Graphics -Mth Torbocaclle FOil HD (192OxI080p) with DVI aoo HOMI contleCtion
• 2ZX Mufti·Joonal Dual Layer OVO Write!
• Plus mao, additionallealures
Go online to customise )tIurs ONLY £260
EX. VAT
£299INC,VAT
Amazing Value Powerhouse - QtiN Cole and High-Definition graphics.
Malrix PII Pro •
I&p,,,iencethe Phe,no'rnen'al powered systems that meet your needs
-rhe Ial'est d'l"ers _ on ne<0 tec hnolo:J;l , - call oUr SaleS teClfr?
·08441~1HI4 40 or ,50 cu-l/;;,e
AMD Pbenom'" 11 14 955 Black Edilion Processor (3.2GHz. 8MB cache, Quad Core) • Genpine Window,- 1 Home Premipm Edition • 4G B DDR3 1333Mliz Memory • _ B SATA Fast Hard Driore • IUIIIB ATl Radeon HD4200 GraphicsAcceleratOf • 221 L!uftHormat Duat Layer DVD Writer • NtwStyjish Mini Tower · PiaflO !\jack • Plus many ad ditional features
Go online to customise yours
ONLY £400 EX. VAT
meshcomputers.com £460'NC,VAT www.freedowns.net & www.journal-plaza.net
•...a superb multimedia and home entertainment PC, outdoing many pes that costs hundreds of pounds more.· BEST BUY - Computer Shopper, Aug 09
NOW EVEN FASTER!
MESH Nero 9950HD • AM OAtblon r• II X4 630 Quid Core Processor (2.8GHz) • Genuine Windows'" 7 Hom e Premium Ultlon • 4GB DDR2 BODMHI Memof'1 • SOOGB SAT~ Fast Hard Drive • 256MB ~TI Radeon HD3200 Grophics · Hybrid CrossFireX'" and DXlO Suppert • 22" IIYOO Full HD LeO (192Ql:l080) · [)VI, splcrs, SIllS • 221 Mu~i·lormat Dual Layef DVOWriter • New Sr)'1ish MiniTower Piaoo Blact • logitech Deluxe Corded Keyboard & Optical Mouse • Plus many additional features · see below
ONly£433 ,9l ",,,, £4991NC, VAT WThe Matrix II 920 Nero is an excellent all-round PC. Perhaps not
EXCELLENT
surprisingly, it's one of the fastest PCs in this entire labs .n BEST BUY - Computer Shopper, May 09
All-Rounder
MESH Matrix 11955 Nero •
AMD Phenom'· II X4 955 Blnk Ultlon Processor {3.2GHI, 8MB cache, Qua d Core)
•
Genuine Windows· 7 Harne Premium Edition
• •
4GB DDR2 800MHI Memory ITB SArA Ultra fast Hard Drive
• 512MB An Radeoo H04850 Oirect X10,1Grapllics •
22" IIYAMA ProLrte Full MD lCD (1920xlO8O) Monitor
•
22x Muni-format Dual Layer OVDWriter
• •
New SlJ!ish Mini Tower· Piano Black Logite!:h Cordless Ke,boa rd & Cordless Optical Mouse
•
PluS man, add itionalleatures · see below
ONLY £607,83 " ,,., £6991NC, VAT
XTREME
AMO's fastest ever quad-core processor twinned with All OirectX® 11 compliant graphics, to enable the full potential of your PC running the Windows® 7 operating system.
Mocrowft'
DirectXn
Performance
MESH XGS PII965 Pro • AM OPbenom'· II X4 965 Blatk Edition Processor (3.4GHz, 8MB cache, Quad Core) • Genuine Windows· 7 Home Premium Edition • 8GB DDR3 800MHl Memory • ITS SATA2 Ultra Fast Hard Drive • lGB An Radeon H05750 Direct XU GOOR5 Grapllics • 22"IIYAMA ProUte full HO Lctl (192OxlO8O) Mon~or • 221 MuilHoro1al Dual ~ OVOWriter • Multi·Format Memory Card Reader · 52·in·llntemal • IIEW XGS Xtreme Gaming Chassis • Logitech Cordless Keyb-oaro & Optical Mouse • Plus many additional features· see b-elow
ONLY £781.74 ""'"
£89
ADDITIONAL fEATURES Oil AU PCS (Unless otherwise sbleil) • 7.1 HDOnboard S
____ __
•
Also availab~ in block or sii'ler
91NC, VAT
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Anyth'~ elSe
;05« COM'pf"O/>V·Se .
ALL MESH PCs NOW WITH MICROSOFT WINDOWS"'7 (OPTIONAL ON ALL LAPTOPS)
New Model -15" portable laptop great for al/ your web use.
MESH Edge 15 Essential • AMDAtlll1Ml 64 n ·20 Processor (L6GHz) • Optional Operating System • 15.6" HDIYXGAWidescreen TH Display (136&768) • 512MB All Radoonw XI270 O~boam Graphics • •
2GB OOR:! 6671.1Hz Memory 250GB SArA 5400!pm Hard 0riI'e
• OYU Super Format Duallayef OVO P,e.Writer • W. . ., Can! ReMer, Wifl • Built-in Intel HO Audio & Stereo Speakefs • Plus rna", additiooal features Call or go online to order yours
ONLY £260.04
£2 9
D..VAT
9INC. VAT
Customise your dream laptop Multimedia entertainment on
the go - powerful graphics for demanding video and gaming.
MESH Edge 15 Special Offer • lite!- Core" 2 0.0 T6500 ~ (2.1G/tl)
• Optiona l Operating System •
roJ- the latest or.f'eJ-S
. . - call
OUr
sales teQ/Y/
08441"3lN1440 or 30 o;;t;ne
meshcomputers.com www.freedowns.net & www.journal-plaza.net
15.6" HDWXGAm Displaj' (13€i&768j
• 512MB ATi 1.l000lity Radeoo HD4650 Graphics • 4GB DDR31066MHI MemOIy • 320GB SAIA 5400rpm Kard Drive • D'ID Supe! Formal Duallllytr DVO R~Writer • U Wekilll, CanI ReIIIer,Wifl, Bluetootll • M~n Intel HD Audio& Stereo Speakers • PM many additional features Go o nline to cus tomise )'Ours
ONLY £477.39 EOAT
£549 INC.
VAT
Blast through intense games. Designed as a all-round home & office use desktop replacement, offering a large 1r screen.
ceeE!d:ge
MESH Edge 17 HD
POWERFUL
•
17" Laptop
• •
• • • • • • •
Inlel'" Core· 2 01/0 16500 DUl l Core Processor (2.1GHz. 2MB cache) Optional Operating System 17" WXGA Wideso"een TFT Display (1440x900) 4GB OOR2 667MH z Memory 250GB SATA fast Hard Orive 512MB tMdia Geforee GI05M Graphics OVO Super format Dual Layer DI'!l Re·Writer 2.0 Webcllm, eard ReIder, WiFi lltJ i~· in Intel HOArJdio &- Steroo Speakers Plus milO)' additklOalleatures
ONLY £433.9",.,,,
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•...the Ice 5 is an excellent all-rounder, with great performance and a top-c/ass monitor.' Best Buy - Computer Shopper, Dec 09
Technology
VAT
Microwft-
DirectXn
MESH Ice 5 750CS • IJIttP CGre" i5150 Processor (2.66GHz. 8MB cache . Quad Core)
• Genuine Windows'" 1 IIome Premium Edltlo. • • • •
4GB OOR31ripie Chaonel1333MHz Memory UB SAIA Ulua Fast Hard Orive 1GB All Radoon 1105170 Dired. Xll GDDR5 Grapllics 22" IIYAMA Prolite FulillO LCD (1920dOSO) Mon ~or 22x MuitH0ffil3t Ouall.aytr OVDWriter NEW XGS Xtreme Gaming Chassis Hercules XPS 2.1 Spea~ers and Sub'llooler Logitel:h Cordless Keyboard &- Optical Mouse Plus many additional features · see below
• •
• • •
•
Also avil4 lable in red OJ silVer
ONLY £695.65 """ £800INC. VAT Cutting edge performance with Intel Core i7 power and ATI Radeon HD4850 Graphics. FREE Double Memory and Hard Drive
ULTIMATE MicrosoftPerformance DirectXn
MESH XGS i7 920SL • Intel'" Core" 11920 Procesoor (2.66GH z. 8M8 cache. Quad Core)
• Genuine Windows'" 1 Home Premium Edition • ~ 8GB 00R31333MHz Memory • ~ ITS SAIAUltra fast Hard Drive • lGB ~n Radron "051&0 Direct XU GOOR5 Graphics • 22"UYAMA ProUte Full HD LCD (192Ol:1080) Monitor • 221 Mu~i·format Dual Layer OVD Writer • NEW XGS Xlreme Gaming Chassis • logitech Cordless Keyboard &- Optical Mouse • Plus many additional features· see below
ONLY £868.70 "'''' ADDITIONAL FEATURES ON ALL PCs (Unless otherw ise silted) • 7.1 HDOnb(lard S
EASY FINANCE AVAILABLE - CALL OR GO ONLINE FOR FULL DETAILS .........,_ _ .. _ ........ _ _ _ ... _ _ ... ... _ _ ... 0lI'_· ..
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INTRODUCTION It used to be that buying iI
budget laptop meant that you were studt with a bulky and slow computer with poor battery life. Fortunately, times have changed, and you can now spend around £500 and have a massive choice in te rms of size, battery life and performance. With the nine models reviewed here, we'll hetp you find your perfect Windows 7 computer without having to break the bank.
Will Stapley IT co rrespondent
Choosing a... Budget Laptop A lthough there's a huge choice of laptops available for around £500, the budget nature of these computers means that you can't have everything. 3S manufacturers inevitably have to make
compromises to keep prices down. It's vital. then, to work out which features afe most important to you and
locus on getting these aspects right. We'll ta lk you Ihrough Ihe choices you'll need 10 make.
OPEN WINDOWS With Windows 7 now available, it makes sense to ensure that your new computer has it installed. How you do this depends on the mod el you choose. The big-brand laptops here aU come with Windows Vista instaUed. but you'll get a free upgrade to Windows 7. All you have to do is follow the instf1.lctions on the manufacturer's website to register your upgrade and you'll be sent a Windows 7 upgrade disc. There's usually a smaU charge for this, but it should cost less than £20 10 make the upgrade. II is well worth doing as this new operating system is far better than Windows Visla. The disc you get will upgrade your copy of Vista to an equivalent edition of Windows 7. So, Vista Home Premium becomes Windows 7 Home Premium, Vista Business becomes Windows 7 Professional and Vista
Ultimate becomes Windows 7 Ultima te. One benefit Windows 7 has over Vista is Ihal higher editions retain the fealures of lower editions wh ile adding new oplions. So, every version of Windows 7 has Media Center installed. With Windows Vista, Home Premium came with Media Center but the pricier Business didn'\.
SIZE MATTERS One of the most important decisions you need 10 make concerns the size and weight of your laptop. Most budget laptops have 1504 or 15.6in screens and weigh around 2.4I::g. This makes them suitable for occasional trips and great fO( use around the home. If you want to travel wilh your laptop regularly, it makes sense to look for a smaller model, such as one with a 13.3in screen. This should help red uce the weight to around 2kg or less, making these laptops suitable for mO(e regular travel. If travelling simply isn't an issue and you just want a laptop Ihat you pad away neatly instead of having a desklop PC taking up a 101of room, look for a model with a 17in screen. These will be easier on the eye than smaller o;c;reens and you can find rnodeb that have a higher resolution so you can fit more onscreen. Models such as this will typicaUy weigh around 3kg. Our table COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
WINDOWS 7 LAPTOPS
This month ASUS K5D1J Pa ge 70
MEDION Akoya E32ll Page 70
LENOVO G55D Page 70
MSI CX7DO MESH Edgel7 HO CS Pa ge 71
HP Pro Book 4510s Page 71
SAM SUNG 032D-JSD3UK Pa geTt!
ACER Aspire Timeline 5B1DTG Pa geTt!
TOSHIBA Satellite U5DD-1BS Pa geTt!
on pages 76-77 lists the screen size, resolution and weight of every laptop we've tested,
BATTERY LIFE The general rule with laptops is that the larger they are, the worse the battery life, so if you intend to do a lot of travelling. make sure you get a model with a decent battery life. For 17in desktop-replacement laptops we'd e~pect battery life of around two hours, which is enough for occasional use around the home. For 13.3in or 15.6in laptops we'd e~pect at least four hours of battery life, which gives you the fle~ibility to use your laptop comfortably around your home - if you're browsing the internet on the sofa or out in the garden, for e~ample - and for a decent amount of time when you're out and about, look for even longer battery life if you intend to spend very little time at home or near a power socket.
YOU GOT THE POWER The power of your computer directly affects every aspect of your laptop, from what you can do with it to its weight and battery life, Intel's new range of processors, the Consumer Ultra Low Voltage (CULV), are marl:ed by an 5U in the processor name (see our table), They use a lot less power than standard mobile processors, helping to e~tend battery life, The lower power requirement in turn means that they can be put
into smaller, lighter cases. The downside is that performance is not so good, In some cases, manufacturers have used a single-core CUlV processor, These are very slow in comparison to .standard dual-core laptops, as you can see in our graphs on page 75. These single-core processors are good enough for standard desktop tasks, but editing video or large photos will be a bit of a struggle, They're also very bad at multitasking. as you can see from our performance graphs. If performaflce is what you're after, look for a standard Pentium Dual Core or Core 2 Duo processor.
GAMEON The ability to play games is something that most budget laptops lack. It's the one area where manufacturers typically decide to save money, That's not always the case, though, and our graphs show you how each laptop performs when playing Call of Duty 4, Our reviews e~plain if turning down detail settings or lowering the resolution of the game win improve performance and let you play games.
TYPE CASTING With a laptop you're locked in to the keyboard and display that come with it, and you can't upgrade e~cept with external peripherals. It's therefore important to make sure you get quality peripherals built in, A keyboard should have
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
decent-sized keys and provide plenty of feedwck so that you can type quickly and accurately, A touchpad should offer similar features, and give you precise control over the onscreen cursor. likewise, the screen should be high quality, producing a bright, vibrant image. Our individual reviews will give you all the information you'll need to know,
EXTRAS Just as you would with a Pc. you need to make sure your laptop has all the other features you'd expect to find, We'd expect at least a 320GB hard disk on a fSOO laptop, This will give you plenty of room for aU your documents and media files, Our table lists the size of each hard disk and how much disk space is available. The amount of memory that you have affects how many applications you can have open at once, We'd e~pect to see at least 3GB of RAM, although 4GB is better, Again, our table lists how much memory each laptop has_ look through the table to make sure your chosen laptop has all the other features you need, We'U teU you how many USB ports each has, and the type of video outputs available, so that you can use any e~isting peripherals you may have, Look out for the networking entry: if you have a modem 802.11n wireless router, look for a laptop with an 802.11n adaptor as this will give you the best performance,
13
WINDOWS 7 LAPTOPS
ASUS K501J
MEDION
LENOVO
Akoya E3211
G550
*****
***
****
becomes easy. Thanks to the width provided by the 1S.6in widescreen display, there's room inside for a numerical keypad, which could come in handy if you do a lot of number work. The touch pad has the same glossy coating as the rest of t he chaS5is. Thankfully, small divots in the pad's surface improve friction and make fine control of the cursor easy. We were impressed by the bright screen, which has excellent viewing angles, Movies loo~ed great, with vibrant colours jumping out. With a resolution of 1,366x768 there's plenty of space fO( when you need to do some work. One slight disappointment is that there's no HDMI output. although the VGA output means that you can still connect this computer to an external display il yoo need to. Performance is one area you won't have to worry about, thanks to the 2.1GHz Core 2 Duo T6500 processor and 4GB 01 RAM. With an overall score 0163 in our 2D tests, this laptop is quic~. Things weren't so good in our CaU 01 Duty 4 test, and the integrated Intel GMA X4500HD graphics managed only 4.5Ips. Other than this, there's little to complain aboot with the K501j. The 320GB hard disk means there's plenty 01 space lor aU your files. At three hoors and 42 minutes, battery lile is also pretty good lor a budget laptop, and means you can take this computer on short trips or use it comfortably around your house. With its relatively high-specification processor, good overall benchmark scores and reasonable hilttery lile, the K50lj is a great all-round laptop. It's excellent value and comes with a two-year warranty, so fully deselVes our Best Buy award.
If you're on a tight budget and want an ultra-portable you can carry everywhere with you, Median's A~oya E32 11 loo~s an attractive proposit ion. For just £500, you get a 13.3in widescreen laptop that weighs just 1.8kg. Unfoltunately, the budget nature of this laptop shines through. For stalters, opening the lid reveals an uninspiring si\ver-and-black design that ma~es the A~oya look cheap. Inside, things aren't that much better. The 1.3GHzlntel Pentium SU2 700 processor is one of the slowest models you can buy, and meant that this laptop was very slow in our benchmarks. scO(ing 21 overall, despite its 4GB of RAM. At this speed, the A~oya's fine lor basic ollice tash, but edi ting large image files or videos will be mO(e 01 a struggle. Games are also out of the question. The onboard Intel GMA4500M graphics chip managed only 4.4lps in our Call of Duty 4 test. The keyboard's not very good, either. The keys are a decent size, but they're very spongy and make typing at speed inaccurate. We found the tiny cursor keys hard to use, while the touchpad's sunken buttons are difficult to hit accurately. Viewing angles aren't brilliant on the 13.3in 1,366x768 screen, but it's fine fO( one person. The screen is bright and colours look fine. Thankfully, there's a DVD drive built in - which many budget ultra -portables don't have - so you can watch movies on the go. One thing we expect from an ultra-poltable is fantastic battery life. At nearty four-and-ahalf hours, the Akoya can be used for a fair time away Irom a power socket, but we've seen budget ultra-portables, such as Acer's Aspire Timeline 581OGT, last longer. It's not all bad news, though. The 320GB hard disk is generous for the price, and gives you plenty of space for all of your documents. The Akoya 321 1 is a compact laptop with good hiltlery lile, but the single-core processor holds back performance and the keyboard is uncomloltable. Sam sung's Q320 costs a little more, but has far better performance and similar battery life. It's a much better choice.
We reviewed a version of Lenovo's G550 last month (Labs, Shopper 262), but that was the entry-level model and was quite slow. This month, we've got a higher-end model. The main difference, aside from the price increase, is that the base specification is a lot higher, making this a more powerful computer. The 2, 1GHz Core 2 Duo T6500 and 4GB of RAM are a powerful combination, and the GSSO did extremely well in all our benchmarb, achieving an overall score of 62. Rather than Intel dedicated graphics, there's an Nvidia GeForce G 105Mgraphics chip. This managed only 9.4fps in our Call of Duty 4 test, which isn't much of an improvement over integrated graphics. However, it should provide enough power for older strategy games. The 320GB hard disk provides plenty of storage space, and is a welcome improvement from the previous model's 250GB disk. All this power comes at a price, thoogh. While the previous G550 managed just over four hours in our battery test, this model lasted just three hours and 20 minutes. This is fine for use around the home. but a bit short for travel and poor compared to other budget laptops. While the improvements are welcome, there are still some problems. For starters, the keyboard isn't the same quality as those found on more expensive Lenovo laptops, and we found the keys a little spongy. There's a thin numerical keypad squeezed in, but it's so small that it's difficult to use comfortably. We'd have preferred the space to be used for a better keyboard. The touchpad could do with a textured surface to make using it more comlortable arld accurate. As with the previous model we reviewed, the built-in webcam can be used with the VeriFace biometric software. This is supposed to unlock your computer when your face is recognised, but can be fooled by a photograph. The GSSO is a decent laptop with a high specification for the price, but the screen's poor viewing angles detract from it and mean that this model misses out on an award. Asus's K50lj is a better choice.
SUMMARY
SUMMARY
SUMMARY
VERDICT AgrNt mix of dKMt p~r formanc~, ,turdy build quality and good "",bility mak~, thi' laptop an excellwt choke CENERAl·PURPOSE lAPTOP Int~1 Un 2 Duo T6500,
light and ea,y to carry around, but with a ,ingll!-core I'f("'~"or it', also low-powered.and there are better altematiVfl
£500 inc VAT
From ww w.laptopsdirect.co.uk
AsuS'S KSOIJ is a chunky laptop, but its bulk gives it a feeling of sturdiness that makes us confident t hat it will handle standard daily use
and being carried around occasionally. It looks
attractive, tha nks to the glossy coating on the chassis. Thankfully. the coating hasn't been applied to the keyboard and the standard mati finish makes the keys easier to see and type on, The keys (Ire a little spongy, but once you get used to them, touch-typing at speed
VERDICT T~Al:oya
£121 1 i,
DVD./-RW ./·Dl, IS.6ln wid.sc'ffn LCD, 2.6I;g
GENERAL·PURPOSE lAPTOf' In!~II'e<1\ium SU2700, 4GB RAM. 320GB dl~. Int..! GMA 4500M graphics. OVO+/·RW _/.01., lBin ww...:,een LC~. 1.8kg
PART COOl KSDIJ·SX043C
PART COOl'
DtTALS WWW.3W'.
O£TAlS wwwmedion.co.uk
4GB RAM. 320GB di~. Int..! GMA X4SOOHD g
•
£500 inc VAT From Medion 0871 376 1020
30009830
£519 inc VAT From Lenovo 0844 800 0 550
VERDlCT Witn a fast proce"", and good atl·roond 5jl«ilkation, tn~ CSSO i, a w~U·bu i lt laptop and j, reasonably priced. but the screw is disappointin& GENERAL·PURPOSE LAPTOP Int..! Core 2 Duo T65OO, 4GB RAM. 320GB dksk. NvkJla GcFon:e G 105M (PIIIl1c ••
DVO_/· RW +/-01. OVD'~AM ,
IS.6invM.ocreen LCD,2.6kg
PART COOl 2958K3C O£TALS www~novo.
COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
WINDOWS 7 LAPTOPS
,
"'
· ........... <~I
-
COMPUT ~ ER SHOPPER
MSI
MESH
HP
CX700
Edge17 HD CS
ProBook 45105
*****
***
***
even space lor a lull-size number pad. This laptop has a lot of power. The 2GHz Pentium Dual Core T4200 processor and 4GB of RAM are a decent combination, powering the CX700 to a reasonable score of 49 in our 20 benchmarks. The multitasking test was a little disappointing. due, we believe, to the SiS chipset not supporting dual-channel memory. While most budget laptops are poor for gaming. th e CX700 is actually pretty good thanks to the ATI Mobility Radeon 4330. This managed l4.4lps in our Call 01 Duty 4 test. Tum down the detail settings and resolution a little and playable frame rates are possible. Situated at the rear of the laptop are both VGA and HDMI outputs. The underside is home to a subwooler, which adds e~tra bass to the audio, but not as much as we were hoping lor. M51 includes a massive 500GBhard disk, which is more than plenty for even the largest media collections. As you'd e~pect for such a large laptop, it's quite heavy at 2.ng. Combined with a battery lile 01 just over two hours, you won't want to carry this laptop around very often, although it's fin e for occasional use around your home. The CX700 has a lot going lor it. particularly if you'd like some gaming capability on your laptop. With a decent range of components and a large hard disk, it's our Budget Buy.
Mesh's Edge17 HD CS is a large desktopreplacement laptop, Its 17in display is a chunk larger than the lSAin screens that come with most laptops. Sadly, it has a resolution of l,440x900, whereas similarly priced 17in laptops from other manufacturers manage a much higher resolution of 1,600K900. This could be forgiven somewhat if the quality of the screen was incredible, but that isn't the case. We found that it was dark and suffered from poor viewing angles. The size of the screen means there's plenty of room for a decent keyboard. The large keys have plenty of feedback, and we found typing at speed was both easy arld comfortable. There's room for a num eric keypad, too, but its layout is a littie odd, with the + and Enter keys not in their usual positions on the side. Inside the case there's a 2. lG Hz Core 2 Duo T6500 processor and 4GB of RAM. These helped the Edge17 to decent scores in our 20 benchmarks, but it lagged behind similar1y specified models. We think the culprit is likely to be the SiS chipset, which suppons only single- rather than dual-channel memory. The Nvidia Ge FOfCe G 105M graphics chip is a step up from integrated Intel graphics, although its score of 8.4fps in our Call of Duty 4 test shows that high-end gaming is beyond it Older and less-demanding titles, such as strategy games, should run well. The 2SOGB ha rd disk seems a little stingy at this price, although Mesh has fitted a faster 7,200rpm drive rather than a 5.400rpm drive. Wh ile this may slightly improve performance, we'd favour storage space over disk speed. It didn't take much for the laptop'slans to whirr up to an aud ible level, indicating that it's generating a fair amount of heat. The fact that it doesn't run panicularly cool could also be pan of the reason behind the poor banery sco re; the Edge 17 lasted just one hour and 41 minutes. However, weighing 3kg. it's unlikely you'll be taking it on too many journeys. The Edge17 HD CS is far from poor, but MSI's CX700 has a larger hard disk, faster graphics and a higher-resolution screen.
Than ks to its glossy, piano-black lid and square edges, the ProSook 45 10s looks both smart and businesslike. HP has also opted to prei nstall Vista Business, which means you can upgrade to Windows 7 Professional, the middle version of Microsoft's new OS. The 15.6in display has a native resolution of 1,366~768 and is one of only two screens on test without a glossy coating. This mea ns it doesn't look as vivid as the other displays, bu t it also doesn't suffer as much from reflections. With the keyboard stretching right to the edges of the chassis, HP has made best use 01 the space available and, despite the indusion of a numerical keypad, all the keys are of a decent size. Much like on Apple laptops, each key pokes out of an individual hole in the chassis. The only dOV!lOside is that there's noticeable fle~ing to the keyboard. The touchpad is responsive and sits just to the left of centre, placing it directly under the space bar. HP has fitted the ProBook 45105 with a 2GHz Core 2 Duo T5870 processor. It's slightly disappointing that there's only 2GB of RAM, especially when other laptops at this price have at least 3GB, if not 4GB, of memory. Despite this drawback, however, th e ProBod 45105 still managed to return a solid set of scores in our 20 benchmarks, with an overall score of 56. The use of Intel's GMAX4500HD integrated graphics means the Pro Book 4S105 isn't one for games, though, managing just 5.1 1ps in our Call of Duty 4 benchmark The ProSoak 45 10 is one 01 just two laptops here to lad 802.11n wireless support. HP has also been stingy with the storage, supplying just a 250GB hard disk. Considering the reasonably powerful processor and large display, the ProBook's ballery lile is very impressive. At just under lour-and -a-hall-hours, it's a good choice for anyone looking to use it on long journeys. There's nothing panicularly wrong with HP's Pro Book 4S 105, aside from its price. For this much money we'd expect more memory and a larger ha rd disk Asus's cheaper K50lJ has better specifications and is a better choice.
SUMMARY
SUMMARY
SUMMARY
VERDICT Ad ~c~ n ! d ~ sk!op- ~p lac~m~1llap !,,!,
has a big screen and a reasonably low price. but general boJild q~a lil)l and performan« didn't m~ ~1 with oor expectations otSKTOP-«EPlACEMENT LAPTOP Int.!",,", 1 Duo T6500. 4GB R#.M, 2SOGBdi,k, Nvidi. Gefor<:.G 105M
VERDICT An int"'~sting ~ .ign and r~asonabl. p..-fomlan<:e, but co"'id~'ing the low 'pKification it's simply too e~pe"'rvt auSINESS LAPTOP "'tel eo.-. 2 Duo T5870, 2GB R#.M , 250GB disk, Intol GMA X4500HD graphks. DVO+/·RW
graphks, DVD+/·RW +/·OLDVO·RAM. LCD, 3.OI;g PoIAT Coot Ed~ 17 HD C5
PART CODE VQ493EA
£533 inc VAT From www.lambda-tek.comj compone ntshop If you' re looking for a laptop to replace your exist ing desktop computer, MS l's eX700 is a good bel. Its 17.3in screen is significantly larger
tha n the 1SAin displays on most budget laptops. It also has a higher resolutioo, with l,6OOx900 pixels. This gives a lair bit more room on the desktop. which makes working on documents considerably easier. The screen is very bright. but its viewing
angles aren't perfect and the display had a speckled effect when looked at from an angle. Foc single-person use, though, it's fine . The size of the screen means there's room
for a decent keyboard. The keys are aU large and comfortable to type on. They're a little
soft, but you'll soon get used to them. There's
that". capabl~ of playing gam~ •. With a large hard disk and powerful components, it's a grtat choice DfSKTOf'·REPlACEMENT LAPTOP Int el Pentium Duol COl'< T4200. 4GB RA M.SOOGB disk, ATI M<>blll\'t R.de"" HD 4]30 grap/1ks, DVD+/-RW +/-DL DVO-RAM, 17.Jin wideSCIff<1 LCD, 2.71<8 PARTCODE CX7O(!·021UK DETAILS WW'W.msuom
JANUARY 2010 .
£S49 inc VAT From Mesh 0844 736 044 0
VERDlCT !1
17lnwki<;sc'oon
DET.oJlS WW'W.mosh<:
COMPUTER SHOPPER www.freedowns.net & www.journal-plaza.net
£570 inc VAT From HP 0844 875 0975
+/-DL DVD-R#.M, 15.6in widescreen LCD, 2.S!
WINDOWS 7 LAPTOPS
SAMSUNG
ACER
TOSHIBA
Q320 -JS03UK
Aspire Timeline 581 0TG
Satel lite U50 0 -186
*****
£570 inc VAT From ww w.lapto psdirect.co.uk
At 2.2kg. Sam sung's attractive Q320 is 200g heavier than our limit for ultra -portable
***
£580 inc VAT Fro m www.cclo nline.com
***
£599 inc VAT From www.;Ohnlewis.co m
that it still can't cope with the latest games. Less demanding strategy games and older titles at low re5Olutions should be fine. though. The bright 13.4in display has a resolution of 1,366x768. Viewing angles aren't very good. though, and moving off-centre makes the screen look washed out. We also found that text wasn't quite as sharp as on other laptops. Despite the small size of the case, Sam sung has managed to squeeze in a slot-load ing DVD drive for watching movies. A minor annoyance is that there's no eject button and you have to press Fn-Insert to remove a disc. The speakers are useful for watching a film on the move. although they distort at full volume, They keyboard's great. Samsung has used all the available space, and all the keys are a good size. They're responsive and comfortable to type on. too, making the Q320 a decent computer for work as well as pleasure_ There's a lot else to like. too. The generous SOOGB hard disk provides plenty of storage space. VGA and HOMI outputs mean that this laptop is easy to connect to almost any external display. from a projector to an HO TV, Samsung's Q320, by virtue of its weight. isn't quite an ultra -portable, but it!; small size means that it's still a decent travelling companion. Its screen isn't quite as good as we'd hoped. however. so this laptop just misses out on an award.
Acer's Aspire Timeline S8 10TG is a strange mix. It uses low-voltage components. which are typically used in lightweight ultra -portables. but its lS,6in screen and 2.4kg weight put it more in line with standard budget laptops. The single-core 1.4GHz Core 2 Solo SU3S00 processor doesn't make much sense in a laptop of this size. Although there's 4GB of RAM. performance was poor. with the 58 10TG scoring just 24 overall in our 2D benchmarks, This means it's fine for general computing. but editing video will be a struggle. Both Intel integrated graphics arld ATI Mobility RadeOrl 4330 graphics chips are installed, and the 5810TG can switch between the two depending on the task at hand, With the All graphics, it managed 8.3fps in Call of Duty 4, which is around 6fps slower than we'd expect from this chipset. The slow. single-core processor is almost certainly the culprit. The benefit of having Intel integrated graphics and a low-power processor is that the battery lasts for an impressive six hours and 31 minutes_With the ATI graphics enabled, this falls by about arl hour. However, since it's quite large and heavy. it's not something you'd want to cany around alt day. The 15,6in widescreen display is bright and produced rich. vibrant colours. With decent viewing arlgles. you can use it comfortably in any position. As with most current laptops it has a re5Olution of 1 ,366~768, which gives plenty of desktop space. If you want to watch movies. there's a built-in OVD drive, The keyboard is responsive arld comfortable to type Orl. The 320GB hard disk is about what we'd expect at this price and gives plenty of space for alt your documents. Long battery life is the Timeline S8 10TG's biggest selling point. but we'd prefer faster component!; irl a laptop of thiS size. Asus's KSOIJ is a better choice if you warlt a powerful laptop. while Samsung's Q320 is lighter to carry around, If you want something really light, Medion'sAkoya E321 1 is a good choice.
At 2.1kg. Toshiba's Satellite USQO- 186 is just over the 2kg weight limit for what we consider arl ultra-portable laptop. That said, its 13.3irl screen keeps the size of the laptop down, 50 you could still happily carry it around. It's a shame, then, that its battery life is so poor. Less than two·and-a-half hours is far short of what we'd expect for a laptop of this size and weight. The 13.3in screen is extremely bright and has decent viewing angles. It's a 16:10 screen with a re5OIution of 1.280x800, rather than the 16:9 screen with a resolution of 1.366x768 found on most modern laptops. This doesn't make much difference, though: you get slightly fewer pixels horizontally, but more vertically. Two speakers just below the display manage to output loud, if not particularly bass-rich. audio. With shiny and somewhat slippery keys packed dose together, the keyboa rd isn't the most comfortable to type on. The keys also have very little travel to them. However, it's the touchpad that really lets the USOO- l86 down. Not only is it too small. but it's al50 oversensitive. With the cursor occasionally leaping from one end of the screen to the other with just the fairlte5t of touches_ A series of brightly lit touch -sensitive buttons are located just above the keyboard arld provide quick access to media -related functions, Toshiba has al50 lit up the Satellite logo arld placed a light strip across the top of the touchpild. If these illuminations annoy you, they can be switched off. Toshiba has installed an Intel Core 2 Duo T6600 processor, It managed to perform rea50nably well in our 2D benchmarks, with arl overall score of 62. The USQO-186's 3D performance was very poor. with Intel's GMA 4500M HO integrated graphics able to muster only 4.4fps in Call of Duty 4. The 250GB hard disk is a little disappointing at this price; we'd expect at least a 320GB model. We like the solidly built chassis, but the USOO-186's touchpad let!; it down, and for such a small laptop we'd expect better battery life. Sam sung's Q320 is a better choice if you want a small and portable budget laptop,
SUMMARY
SUMMARY
SUMMARY
VERDlCT TM Q320's n(~l~nt d~'il:n, I:",at keybo..-d and small , i... make it a dK~nt travelling companion CENERAl·PURPOSE lAPTOP Int~l P<:ntium INaI eo.... T4200, 4GB RAM, 500GB dl,k. N\oldI3c..forc~ C 105M graphic •. OVO.I·RW .1·Dl. llAin w.,.sc~ lCO. 2,Zkg PART COOl NP-Q320-JS03UK otTAI.S """"'".sam,ung.co,uk
VEROICT Its long batt~ry lift is impressive, but poor J>Nfonnance and a La~ (a~ Itt this laptop down. W~ 'd h;!ve preferred J mort pow6ful proces.sor GENERAL·PURPOSE LAPTOP Intel C"", 2 Solo SU3SOO, 4GB RAM , 320GB diP:.. IlTI Mobility Rodwn HD 4330 graphlcs, OVO+/.RW +I·DL OVD_RAM, IS.6Inwld/:-SCtftn LCO, 2,4I;g PAltT COOE l)(,POUOX.I34
VERDICT It', wfll built, but t ~ USOO·186·s ~r biltt~ry life and overnnsitive toud'l'ad Itt it down GENERAl·PURPOSE lAPTOP Intot """ 2 Duo T66O(I, 3GB RAM, 250GB disk. Int~ CMA 4500M graphics. OVO.I·RW .I·ot. OVD·RAM. fBin lCO,Z.lkg PART COOl PSU82E-(l16Q08EN DETALS """""'.to
laptops, but it's stiUtight enough to carry
regularly. With a battery life of four hours and 21 minutes, it can survive for long enough
away from a power sodet to be useful While it may be heavier than a standard uhra-portable, the weight has been put to good use, with 5amsung fitting high-quality component5. The 2GHz Pentium Dual (ore T4200 processor and 4GB 01 RAM are a potent
combination, helping the Q320 to an overall score of 51 in our 20 benchmarks. The Nvidia GeForce 105M graphiC5 are a step up from
integrated Intel graphics, although the score of 9.2fps in our CaU of Duly 4 benchmarh shows
DETAI.S """""'.¥....-.co.uI<
COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
Wondering what to give . this Christmas? ~.
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WINDOWS 7 LAPTOPS
BENCHMARKS • 20 Performance
3D Perfonnance
Multitasking
Overall
Call o f Duty 4 (fps)
Asus
.hus
MSI
Lenovo
Toshiba
Lenovo
Toshiba
Lenovo
Samsung
HP
HP
Mesh
Samsung
M"h ii~"""""", .., AC!r ~
HP .:!I
----~-
Samsung
Muh
MSI
MSI
Acer ~
Acer
Medion E ) ~
m
Medinn ~
~
~
~
14.0
3B
.hUS ~
4 2
Medion Toshiba
m
•
Image-editing
11
I'
•
With its range of stllnning effects and massive expl05ions. plus some of the m05t realistic character animation, Call of Duty 4 pushes a PC to its ~mits. SmlNGS 1,Z8Ox800 resolution, 4x AA, normal setti ngs WEB www.callofduty.com
Video-encoding
I
Battery life Run time Light-usage test (hOUrs) Aeer
Gh 31m
Samsung
4h 21m ------~
• This is our main be nchm arl<; suite for PCS an d
laptops, which we share with our sister publication Custom PC It's designed to test Windows pes to their very limit. The suite consist5 of t hre e separate te st5: im age-editing. video-encoding and multitasking. Our reference PC is fitted with an AMD Phenom II X4 920 processOf and 4GB of DOR2
memory. We normalised all its results to 100, which makes it easy to draw comparisons between lest systems ,m d our reference Pc.
As we use the same te sts in our standalone and Labs reviews, you can compare th e performance of computers across both. If you're keen to see how your PC compares with th ose we've te sted, you c
HP
4h20m
MediDn
4h20m
Asus bROVO
2h 28m
TDShiba _
MSI _ Mesh
2h09m
IiIIii lh 41m 10
Ii
110
:..
...
111
III
III
Our banery test involves light browser use with the screen at its medium brightness setting.
Labs verdict W indows 7 laptops Budget laptops have certainly improved in recent months, and there's now a decent choice of powerful desktop replacements and light ultra-portables. Ultimately, there were some that stood out from the others. It's hard to beat Asus 's K501J. Th is general-purpose laptop has a fast processor, decent screen and healthy battery life. It's a brilliant choice if you need a portable computer at home or for occasional journeys. It wins a Best Buy. If you 're looking for a laptop to use in place of a desktop computer, MSI's CX700
high resolution of 1,600x900 makes working on it a pleasure. Throw in the fact that it can play games and has a large hard disk and it's an even better choice. Its processor's not as fast as in some other laptops, however. It wins a Budget Buy. Finally, if you want a laptop that's good for regular travelling, Samsung's Q3Z0 is a decent choice. Its 13.3in sc reen makes it easy to carry around, and at 2.2kg it's only slightly heavier than what we'd call an ultra-portable. Its screen wasn't quite as good as we'd expect, though, so it just
l~;~':;d:':'~I.:"~':I':~~'~'~7.~3:;"~d~;~'p:':,y~w~;':h~;:"~____-=m:;':':'~':o:",~o:"~,"~,w::':ro~. ______________~::::::::=JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
________~::::::~~~____~
8
WINDDWS7
Mode l K50 lJ Rating p=~
***** Intel Core 2 Duo T6500
Sp"" 2.1GHz
**** Intel CO«' 2 Duo T6500
***** Intel Pentium Dual Core T4200 2CHz
2 (0)
4GB 2 (0)
4GB
4GB
4GB
4 1x379x256
33x332x222
41x38Ox244
4Ox414x264
2.6IIg
l.8kg
2.6kg
2.7kg
Max memo<)'
Power consumption standby
Int el Pentium SU2700
4GB
2(0)
Sound
***
2.1GHz
Memory slots (free)
Pointing device
CX700
1.3GHz
4GB
Weight
G550
4GB 2 (0) 4GB
Memory installed
Dimensions (HxWKO)
Akoya E3211
VIA HDAu dio
Realtek HOAudio
Conexant HD SmartAudkl 221
Realtek HDAudio
Touchpad
Touchp
Tou chp
Touchpild
1W
2W
1W
1W
Power consumption idle
21W
14W
19W
33W
PQwer consumption active
30W
22W
3SW
4TW
DISPLAY 1S.6in widescreen LCD
13.3in widescreen LCD
1S.6in widescreen LCD
17.3in widesc~n LCD
Graphics ildilptOf
Intel GMA X4500HD
Intel GMA 4500M
NvidiilGeForceG 105M
ATI Mobility Rildeon HD 4330
Graphics outputs
VGA
VGA
VGA,HDMI
VGA,HDM I
Screen size
Graphics memory
128MB shared
128MB shared
512MBdedkated
51 2M B dedic~ted
Native resolution
1,366x768
1,366x768
1,366x768
1.""""'"
Hard disk {available}
320GB (286GB)
310GB (189GB)
310GB {186GB}
500GB (458GB)
Optical drive model
Slimtype D58A3S
TSST SN-S083B
Optiarc AD-7580S
lGGTlON
DVD t /-RW t/-DL
DVDt/-RW t/-DL
DVD+I-RW t/- DL DVD-RAM
DVD+I-RW +I-D LDVD-RAM
USB1 ports
,
3
3
3
FireWire
0
STORAGE
Optical drive type
PORTS AND EXPANSION
0
0
0
Infrared port
No
No
No
No
Bluetooth
No
No
y~
y~
1x 10/10011,000,
Ix 10/100/1,OCXJ, 801.11b/g/n
Networking
]x
10/100/1,000,
]x
10/100/1,OCXJ, 801.11b/g/n
802.11a/b/g/n
PC Card
~ts
M od ~
Legacy ports Memorycard reader OOerports
802.11a/b/g/n
N~
I x ExpressCard/34
1x ExpressCard/34
I x Expres5Card/34
No
No
No
No
N~
N~
No~
Nooe
SDHC, MMC, Memory Stick Pro/Duo
SDHC, MMC, Memory Stid Pro/Duo
SDHC, MMC, Memory Stid Pro/Duo, xD
SDHC, MMC, Memory Stick Pro/Duo,)([)
N~
N~
No~
Optical S/P DIF output
No
No
No
No
MISCELLANEOUS Carrying case Operating system Operating system restore option Software ioduded
Other standard accessories Optional extras (incVAT)
WindowsVosta Home Premium Windows Vista Home Premium WinoowsVista Home Premium Windows Vista Home Premium Restore partit;on, restore disc
Restore disc Cyberlink Power1Go 6
Microsoft Works 9, Nero Buming Rom 8 Essentials, _ _ _ _ _ _ _ _ _ _ Nero Recode 3 Sf Integrated l.3- megapixel webcam
Integrated 1.3-megapixel
~""m
Restore partition
Restore partition
Lenovo ReadyComm 4
Microsoft Works 85, Ulead Bum Now 45 SE
Integrated 1.3-megapixel webcam
Integrated l.3-megapixel ~""m
None
N~
No~
Nooe
Two years collect and return
One year collect and return
One year collect and return
Two years collect and return
BUYING INFORMATION Parts and labour warranty Price indudingVAT
.500
£SOO
fS19
f SH
Price exdudingVAT
£435
£435
£451
£463
www.asus.com
www.medion.co.u k
www.lenovo.co.uk
www.msi.com
www.laptopsdire<::t.co.uk
Medion 08713761020
Lenovo 0844 800 05SO
www.lambda-tek.com/ compooentshop
KSO!j-SX043C
30009830
29S8K3G
CX 700"()21U I(
Details Supplier Part number
COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
WINDOWS 7 LAPTOPS MESH
HP
SAMSUNG
ACER
TOSHIBA
Edgel7 HD CS
ProBook 45105
Q320-JS03UK
Aspire Timeline 5810TG
Satellite USOD-laG
***
***
Intel Core 2 Duo T6500
InlelCore 2 Duo T5870
*** ***** Inte/Pentium Dual COl'(' T4200 Intel COf(' 2 Solo SU3SOO
2.1GHz
2GHz
2GHz
l.4GHz
22GHz
4GB 2 (0) 4GB
2GB
4GB
4GB
2 (1)
2 (0)
2(0)
3GB 2 (0)
BGB
4GB
4GB
4GB
43x397x281
4Ox371x249
37x325x231
31x376x256
41x317x2Z8
3k,
2.Skg
22kg
2.4kg
2.1k&
RealtekHOAudio
SoundMax HO Audio
Realtek HDAudio
Realtek HO Audio
Realtek HD Audio
Touchpad
Touchpad
Touchpad
Touchpad
Touchpad
1W
1W
1W
1W
1W
38W 52W
1M 33W
23W <6W
1M 22W
"'" 3M
***
Intel Core <' Duo T6600
17in wides~n LCD
15.6in widescreen LCD
13.4in widescreen LCD
15.6in widescreen LCD
133in LCD
Nvidia GeForre G 105M
InteIGMAX4500HD
Nvidia Geforce G 105M
AT I Mobility RaOeOrl HD 4330
Intel GMA 4500M HD
VG'
VGA,HDMI
VGA,HOMI
VGA,HOMI
VGA
512MB dedicated
128M B Ylared
256MB dedicated
512MBd~icat~
128MB o;har~
250GB (223GB)
25OG8 (232GB)
500GB (465GB)
320GB (288GB)
250GB (231GB)
lGGTlON
lG GTrol
TSSTTS-T633A
Matshita UJ862AS
lGGU10N
OVOt/-RW t/-D LDVD-RAM
OVD+I-RW t/-Ol DVD-RAM
DVD+I-RW +I-OL
DVDt/-RW +I-D LOVD-RAM
DVDt/-RW +I-OLOVO-RAM
3
4
3
,
3
0
0
0
0
0
No
No
No
No
No
y"
y"
y"
No
No
h 10/100/1,000, 802.11a/b/g/n
1x 10/100/1,000,
1~
802.11a/b/g/n
1x 10/100,802.11a/b/g
1x 10/100/1,IXXl,802.11b/g
10/100,802.11b/g/n
lx ExpresSCard/S4
1x ExpresSCard/34
1x ExpressCard/34
Noo.
1x ExpressCard/54
y"
No
No
No
No
No~
Noo.
Noo.
Noo.
No~
SOHC,MMC
SOHC, MMC, Memory Stick Pro/Duo, xO
SDHC, MMC
SDHC, MMC, Memory Stid Pro/Duo, xO
SDHC, MMC, Memory Stick ProlOuo. xD
No
No
No
No
No
Windows 7 Home Premium 64-bit
Windows 7 Professional
Windows 7 Home Premium
Windows VISta Home Premium Windows 7 Home Premium
Restore partition
Restore partition
Restore partitioo
Restore partitioo
Microsoft Works 8.5, CyberLink Po....erDVO 5
Intervideo WinDVO 8, Roxio Creator Business 10
Cybert.ink OVO Suite
Cyberlink PowerOvo, Microsoft MicrosoftWorks 9,Toshiba OVD player WO<1o'
Integrated 2-megapixel webcam
Integrated 1.3-megapiXt'1
Integrat~
webcam
~"'m
~"'m
~"'m
No~
Noo.
No~
Noo.
No~
One yearRTB
Integrat~
2-megapixel
Integrat~
1.3-megapiXt'1
Restore partitioo
1-megapixel
One Yeilr collect and retum
Of1e year collect and retum
One year collect and retum
Of1e year coHect and retum
£549
£570
£S70
£580
£S99
£477
£496
£495
£504
£S21
WHW.meshcomputers.com
WW'IN,hp.co.uk
WHW.samsung.co,u~
WHW.acer.co.uk
WHW.toshiba.co.uk
Mesh 0844 736 0440
HP 0844 875 0975
WHW.laptopsdirect,co.uk
WHW.cdooline.com
WW'IN.johnlewis.com
Edge17 HOCS
VQ493EA
NP-Q32o-JS03UK
LX.PDUOX.134
PSU82E-016008EN
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
en a:: w
~ ....I c..
INTRODUCTION Many mobile phones can now play MP3s and video, but there are still plenty of reasons to choose iii dedicated portable video or music pliilyer. There's nothing worse thim needing to make an urgent phone call
only to discover that your phone's battery hOJs been drained by power-hungry music and video playback. Controls that are designed for dialling phone numbers are often ill-suited to browsing albums and playlists, and some phones have proprietary
earphone jacks 50 you can't replace the earphones that came with it.
You could be forgiven for thinking that the only MP3 phlyers ilvailable are Apple's iPods, but there are it wide variety of players on sale from a range of manufacturers. This month we've tested 1S of the latest models. No matter how large or small your budget, our comprehensive Labs will help
you find the perfect portable entertainment companion.
Alan Lu PC systems and aud io expert
Choosing an MP3 Player P3 players come in a seemingly endless variety of shapes and sizes, with an equally bewildering array of features. No matter how large or small your budget, there are some fundamental factors to consider before you part with your hard-earned cash.
M
CARRY THAT WEIGHT If you have a large music collection and want to carry it around With you, you'll ne1'!d a player with lots of storage. If you're happy to carry a smaller selection of tracks. you can save money by buying a smaller-capacity player. A 2GB player can store around 500 songs, but most of the players here have at least 8GB of storage. There are two types of portable music player on the marl
THERE'S A PLACE At full CO quality, music takes up around 10MB of storage space per minute, which is impractical when you're trying to store a large collection on a portable player. Compressing tracks into a format su(h as MP3 is the refore essential. Each of the players here (an play MP3 files. Other popular compressed file formats include AAC, WMA and OGG, but not all players support them. Our table on page 88 lists the file formats supported by each player. Music downloaded from online stores comes either as copy-prote(ted WMA files that can't be converted to other formats, or as MP3 or AAC files sold without copy protection. We recommend buying unprotected MP3 files, so that you can transfer your music to any device. Few stores stilt seU ORM-protected music due to a lliId.lash from disgruntled customers. Some 510res allow you to download an unlimited amount of music for a monthly fee, but these songs become unplayable if your subscription lapses. Apple's iTunes Store used to sell protected AAC music that would play only on iPods, but has since abarnloned (opy protect ion. Music now bought from iTunes will play on any device that supports AAC. Some online stores, such as HMV.com, Play.com and COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
MP3PLAYERS
This month
..
ARCH OS 28GB Page 80
APPLE iPod Shuffle 2GB Page 80
SONY Walkman NWZ-E443 80
ARCHOS 3 Vision 8GB 81
IRIVER E2008GB Page 81
VIEWSONIC VPDSOO Page 81
SAMSUNG YP-P38GB
-
82
SONY Walkman NWZ-SS44 Page 82
eMusic, sell their music as non-copy-protected MP3 files, which you can play on any player. Audible sells copy-protected audio books in its own proprietary fOffi1at. Our table on page 88 lists those players that are Audible-compatible. GETTING BETTER Most of the pla~rs here sounded good at comfortable volume levels and default equaliser settings, but some 'Mre better than others. A few suffered from audio problems such as distortion when we boosted the bass. We mention this in the individual reviews. For the best audio quality, you may have to replace the headphones that come with the plilyer, as the bundl~ sets tend to lack clarity ilnd bass. Each player's headphones have a separate rating in the table on page 88.
I'M LOOKING THROUGH YOU Most portable music players can also play videos. Apart from ViewSonic's VPDSOO, which can play a variety 01 video fOffi1ats, all the video-capable players here can only play videos of a certain file fOffi1at and resolution, the full details of which are listed on the manufacturers' websites. If your existing videos don't match these requirements, you'll have to re-encode them using the software included with each device. If you frequently watch video on the go, e5pf'ciaUy long TV programmes or movies. then you'll
benefit from a player with a large screen, although these tend to be more e~pensive. A DAY IN THE LIFE Hilving several days' worth of entertainment in your pocket is of little use if the battery runs out after only a few hours. EV1!n if you use your player only for short periods of time,long battery life is essential. There's nothing more annoying than settling down to watch a video only to find that your player is out of power. AU the playt'rs hefl' have integrated, nonreplaceable batteries that can be recharged using a mini USB cable. Some, such as Apple's iPods. Samsung's YP-P3 and Sony's WaUunan plilyers. use USB cables with non-standard connectors, so you'\\ have to remember to bring them on long trips. Battery life varied dramatically in our tests. We e>:pect a player to last at teast 15 hours when playing music. Four of the players here fell short of this, wh ile one exceeded a sta&&ering 40 hours. We also e~pect at least four hours when playing video; a\\ but two of the players here managed to beat this target.
LET ITBE Many portable players have extra features, such as FM rad ios, integrated microphones, calendars and stopwatches. Although they're of secondary importance, they can be useful
JAMJARY 2010 • COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
COWON 02+ DAB Page 82
CREATIVE Zen X-Fi 216GB 85
APPLE iPod Nano 16GB Page 85
IRIVER B308GB Page 85
PHILIPS GoGearMuse Page 86
APPLE iPod Classic 160GB Page 86
APPLE iPod Touch 64GB
•
1/
MP3PLAYERS
~
ARCH OS 28GB
APPLE
**
**
iPod Shuffle 2GB
£36 inc VAT From www.pixmania.co.uk
£45 inc VAT From http://store.apple.com/uk
*****
£60 inc VAT From www.play.com
through long lists is difficult as the scre{!(l takes a second or two to update. Even more annoying. the combined power/lock switch is poorly designed, ma~ing it far too easy to turn the Archos l 011 accidentally instead olloding the controts. Music soonded muddy and harsh. with little bass from the included earphones. Audio quality improved greatly using a high-quality third-p
Apple's latest iPod Shuffle is impreSSively comp
Sony's Walkman 4GB NWZ-E443 portable musi c player looks striking thanks to its slender. shiny red metal and black plastic design. Using the included earphones. music soonded bright and harsh. although the bass wasn't as loud as we'd like. Vocals were clear and there was no distortion when we boosted the bass using the equaliser. Music 50unded lar clea rer and more detailed using a better set 01 earphones. Audio playback lasted for more than 26-and-a-half hours. more than even the longest Right. Browsing through long lists of music is simple since the left and right buttons can be used to skip quickly and easily through the list alphabetically. When playing music. pressing the Option button gives quick access to playback settings such as the equaliser. Oddly. long track. artist Of album names are cut off instead of scrolling to show the lull title. II you tire 01 your own music. you can use the buih-in FM radio. which sounded clear and static-free when used in oof central london offices. We were less impressed with the E443's video playback. We could only get it to play videos encoded using a very specific H.264 profile with a re50lution of 320~240 pixels and a jerky frame rate of 1Sfps. Annoyingly. Sony's included video-conversion software sometimes failed to work lor no apparent reason. Although the screen is very bright. its small 2in size and graininess means it's not ideal for watching long videos anyway. If you do want to watch video. yoo can e~pect its battery to last four hours and 39 minutes. which isn't too bad. but other players here can last more than twice as long. There'S no orientation sensor. so il you want to watch video with the screen horizontal rather than vertical yoo'U have to set this preference manually. Sony's Walkman NWZ-E443 is a good-value MP3 player tha nks to its decent audio quality. respectably long battery life and low price. Its video support is poor. but it's a great choice for audio.
SUMMARY
SUMMARY
SUMMARY
VERDICT ... rchos 2 may be "eI'J cheap. but the poor screen. aMoying controls and mulfled sound make it impossible to ",commend
VERDlCT The IPod ...... ftIe Is Impressively sma ll arid light. but the liddly control. and restricted choice of ..... dphones me.n. it', poorvalu-e compar..! to other c0n19act MP3 players
VERDlCT T.... Walkman NWZ-E4<43's vldeo support i. poor. oo t its good audio qua lity. long battery IiI•• good look< and low price make it. great buy
The Archos 2 is the cheapest 8GB portable audio and video player that we've seen. Its looks don't betray its price, as it's slender, has a 1.8in (olour screen and weighs just 54g. It looh similar to an iPod thanks to its glo$sy
white fascia and reflective metal back. There's even a MicroSDHC slot for expanding
its capacity. Unfortunately, the fiddly controls take some getting used to. The rewind and fast forw
fLASH MEMORY PlAYER 8GB ,apacity. l.8in U8xl&O ",solution LCD. MkroSOHC slot. WMA, WM A·DRM . MP3 oudio liles, MPEG4 AVI video lil.s, jPEG ima&" 1iI.s, USB inmlac• •4Ox8x8-4mm. S4g AARTCOOE 501265 DETAaS www.archo •.com
'lJIlPOI1'
FLASH MEMORY PlAYER 2GB copacity. no lCD. wWQrt, AAC. ProtKled AAC.Wav.Audibie. MP3 .udlo fil... USB
intffiact. 17xBx45mm. 109 PART COl)( MC387QBIA D£TALS www.awlu omluk
fLASH MEMORY P1.AVER 4GB ,apacity. 2in 24OxJ20 r. soIution LCD. wppom WM "- WM ... ·DRM. M C. MP3 audio fil... WMV. MPEG4AVl . MPEG4 MP4viOe<> m... JPEG imag. li!.s, USB in",lac• •41,IOx83mm. S2g PARTCOO£ NWz.E441 DETAaS www""",y.co.uk
COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
MP3PLAYERS
.J~ .; i
.:
'
,.
i~-::- I
i
••
i
I
ARCHOS
IRIVER
3 Vision 8GB
E2008GB
VPD500
*****
***
**
fag inc VAT From www.advancedmp3players.co.uk Arches's 3 Vision is one of an increasing number of portable audio and video players to have a touchscreen. Playback controls and menu
'~~
£89 inc VAT From www.advancedmp3players.co.uk
VIEWSONIC
£l D3 inc VAT From www.morecomputers.com
little bass using the included earphones. Audio quality improved greatly using a replacement set of earphones, but music still wasn't as rich and warm as we'd like. Backing voca15 in pop tracks sounded a little mumI'd, too. The 3 Vision lasted just under 11 hours when playing music, which is disappointing. especially for a player at this price. The lack of physical volume contro15 means that you'll have to fish the Vision out of your pocket and unlock the cootrols to use the onscreen volume slider when out and about, which is a little inconvenient. There's an integrated FM radio, but we had some trouble getting static-free re ception in our central London offices, The 3in display has a relatively high resolution of 400x240 pixels. The Vision can play OivX files, while the included conversioo software can batch-coovert multiple vi deo files to the right format. However, despite the screen's relatively large size, watching video is difficult due to the dark and grainy image quality. The battery lasted for just three hours and 38 minutes when playing video, which is the shortest time we've seen. The Archos 3 Vision is flawed in numerous ways, from its slightly cumbersome interface to its less-than-perfect audio quality and battery life, These flaws would be easier to accept at a lower price, but at £89 the Vision is just too expensive to recommend. Sony's Walkman NWZ-E443 and iRiver's E200 8GB are both beller choices.
Almost all modem MP3 players feel sturdy, but we were particularly impressed by how robust iRiver's E200 felt. The hefty, rigid metal case looks classy and feels well engineered. This means it's a little heavier than the compet ition at 92g. but it's still comp.1ct and light enough to carry around all day. We weren't disappointed by the E2oo's audio quality when paired with a good aftermarket pair of earphones. Music sounded clear, rich and detailed. Bass wasn' t quite as thumping as we'd like, especially compared with other iRiver players, but it still sounded pleaSing. The included earphones aren't worth bothering with, as they make music sound flat and muffled with very weak bass, Battery life was disappoint ing. The player lasted just over 17 hours for audio, which is a little short comp.1red with similarly priced players. There's an FM radio built in, but we had difficulty getting static-free reception in our central london offices. The E200's touch-sensitive buttons feel odd, especially if they're set to vibrate when pressed. Although these controls feel fiddly and less precise than a physical set of buttons, the haptic feedback is genuinely useful rather than just a gimmick - with vibration turned off we were more prone to chOOSing the wrong songs or overshooting our intended target in a long list. The interface's white text on da rk backgrounds looks clear and sharp, even in overly bright or dim lighting conditions. Videos looked great on the bright 2.8in display. The screen has plenty of cootrast and videos were always displayed in the correct aspect ratio. H.264 video files aren't supported, but WMV and DivX videos played Without any problems. The battery lasted five hours and lO minutes when playing video, which should see you through a couple of films. We were impressed with iRiver's E200 8GB, It feels well made and sounds great, while videos looked stunning on its l.Bin screen. &attery life is a little shorter than 00 other players, but you"!1 still get a decent amount of playback time between charges. It's a Best Buy.
ViewSonic's VPOSOO has a huge Sin screen with a high resolution of BOOx4BO pixels. This also means it's fairly large and heavy at just under 2ClOg. so it's meant to be carried in your bag rather than your pocket. It's ideal for watching video and supports a wide variety of formats, playing all our MPEG2, OivX and H.264 test videos without problems. It can resume playback from where you left off and you can adjust the screen brightness and aspect ratio wi thout having to stop the video. Unfortunately, we were disappointed with the screen's quality. It's not very bright and contrast is poor, so distinguishing details in dimly lit films and programmes can be difficult. Viewing angles are tight , which isn't ideal if you want to wat(h a video with a friend. The battery lasted just over six hours when playing video, which is a very respectable time. Although the VPDSOO is designed mainly for watching video, it can play music too, You'll need a better-quality pair of headphones to make the most of your tunes, as the included earphones sound muddy and harsh. The VPOSOO can also receive FM radio broadcasts, although we had trouble getting a clear signal in our centralloodon offices, Unlike any other player we've seen, it can also transmit an FM radio signal without the need for an external transmitter, so you can listen to your music on your car speakers even if your car radio dOl!so't have any audio inputs. The VPD500's interface bears an uncanny resemblarxe to the XMB interface of Sony's Play5tatioo. Its menus are logically organised and easy to navigate, despite the rather fiddly top-mounted buttoos, which are awkward and uncomfortable to press, especially when scrolling through long lists. Annoyingly it doesn't support music play!ists, although these can be approximated using folders in Windows hplorer. At just over £100, View Sonic's VPDSOO is cheap for a 16GB portable video player with su(h a large screen and broad video support. However, screen quality is poor, so iRiver's E200 8GB is a better choice for most people.
SUMMARY
SUMMARY
SUMMARY
VERDICT Tho Ar.:hos Vlsloo 3's flddly control system. sho" battery life and poor ween let it down
VERDICT Although Its t:.attery life Is a little sIlo"er than that of simHarty priced pla~. tl>! E200 is a cla.S}' portable audio and video playe,
VERDICT The VPD500 Is an affordable portable video player with wid e forma t sU9POrt. but i, let down by its /iddly controt. and pOll!" image ""ality
fLASH MEMORY PlAYER 8GB capacity, 3;" 4()())(24O ,..oIution lCD, WMA. OGG, W~, MP3 a
fLASH MEMOItY PlAYER 8GB capacity, 2.8in 240020 ... soIution lCD, microSD !lot, .uppom WM A. WMA-Ofi:M, AAC. OGG, MP) .... dio files,WMV. MPEG4 AVI. MPEG4 MP4 ..odeo file., BMP, WEG irnag<' fil.., USB interface, 5Sxl1xl0Smm , 92&
DETAILS www.archas..:orn
PART COO( [ 2008GB DETAILS wwwJrI\I."..com
fLASH MEMORY PlAYER 16GB capacity, S;" 8()())(480 ... soIution lCD, MicroSD slot, ,upport. WM A. WMA· Ofi:M • Way. MP3 .udio files. MPEG 1, MPEG2. MPEG2 VOB, MPEG4 AVI, MPEG4 MP4video file,. BMP,jPl'G im.g<' fiI" ,USB interface, 131xlS><8Smm, 196& PAlIT cOO( VPDSOO· S08I' DETAILS www,v\tWsOnk":Q."
commands are activated by simply tapping the screen, but a very precise aim is requ ired,
especially when adjusting the volume slider. Avirtual scroll wheel in the bottom comer of the screen is used for navigating menus and track list5. Although it's reasonably responsive, d~sn'l feel as accurate 35 a physical wheel when .sc::rolling through a long list to find a
it
particular item.
Music sounded muddy and flat, with very
""ppo
€I !
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
MP3PLAYERS
.SAMSUNG
SONY
COWON
YP-P38GB
Wa lkman NWZ-SS44
D2+ DA B
****
£110 inc VAT From www.play.com
like an increasing number of pOItable media players. Samsung's P3 has a touchscreen. It doesn't feel nearly as sensitive as Apple's iPod
***
£110 inc VAT From www.sony.co.uk
**
£129 inc VAT From www.advancedmp3players.co.uk
The earphones induded with most MP3 players usually sound very poor. so we were pleaXintly surprised by the set included with the P3, They sound dear and detailed. with a respectable amount of bass. You'll still need a good third -party pair for the very best audio quality. es~cially if you like bass-heavy music. If earphone cords annoy yoo. Bluetooth is built in so you can use wireless headphones without an external adaptor. but this will reduce the P3's long battery He of 29 hours and 19 minutes when playing music. The P3's battery also did well when playing video, lasting eight hours and 14 minutes. We had no trouble playing H264 and DivX videos. but the P3 refused to play XviD files . Brightness can be adjusted without stopp4ng the video currently playing. However. it can resume playing from where you left 011 only as long as you don't start playing another file. The screen is bright, but poor contrast ma~es it hard to see details in dimly lit movies and TV programmes. We were a little disappointed by the quality of the P3's screen. while its lack of wireless networking and third-party applications means it's not as versatile as Apple's iPod Tooch, It has a long battery life and good audio quality. thoogh. making it a good·value music player. If such long b.1ttery life isn't an issue. iRiver's E200 8GB is a better choice.
Sony'S Walkman NWZ-5S44 looks and feels dassy thanks to its shiny red metal design. It has a slightly bigger screen than the NWZ-E443 and built-in speakers. which are activated using a dedicated switch. As expected. they sound weedy and distort easily. Vocals sound dea r on the induded earphones. but audio quality is otherwise disappointing. Instruments are bright and harsh. with not enough bass. but there was no distortion when we boosted the b.1ss using the equaliser. Audio quality improved dramatically with a third-party set of earphones. although the bass 5till wasn't as thumping as we'd li~e. The battery lasted an impressive 30 hours and 38 minutes when playing music. Browsing for tracks is easy thanks to the logical menus and the ability to navigate quickly through long lists of tracks alphabetically. The option button gives easy access to the equaliser and playhac~ modes. including shuffle and repeat. If yoo tire of your own music there's a built-in FM receiver. which sounded reasonably clear when used in our central london offices. This Walkman.like all the others we've seen recently. is very picky aboot the video files it wi ll play. The only videos we could get it to play consistently were H.264 files encoded in a very specific way at a resolution of 32Ox240 pixets at a jerky 1 SIps. Videos looked very bright. but also quite grainy, on the 2.4in screen. II you want to watch films on the 5544. you can expect its battery to last for just over four-and-a-half hours. II the NWZ-5S44 appears similar to the chea~r NWZ· E443. that'S because it is. Setting aside the awlul integrated speakers and a slightly larger screen. the only meaningful advantage the 5544 has over the E443 is that it has 8GB of storage instead of 4GB.IRiver"s E200 8GB is a better choice if you want decent movie playback. 1/ you want more music storage. however. Apple's 16GB iPod Nano is better value. with double the storage capacity for only £25 more than the 5544 costs.
AS its name suggests. Cowon's D2+ DAB has a built-in digital radio. one of the few portable audio players we've seen to have such a feature . Unfortunately. it crashed frequently when trying to tune into a station. even after we upgraded the firmware to the latest version. Despite its compact size. the player also has a 2'hin touchscreen. and there are also physical volume controls on the top, The touchscreen requires a firm aM precise touch. The interface is also b.1dly designed, with small icons and scroll bars that are difficult to press accurately. as well as a confusing menu structure. The toochscreen isn't suited to watching video either, It's not especially bright and looks a bit grainy. Colours are washed out, too, DivX and XviD vi deos played back fine as long as they matched the 320x240 resolution 01 the screen. Other videos can be re -encoded using the included software. which has a confusing interface but also a batch-conversion mode. The below-average screen quality is all the more disappointing since the b.lttery lasted an astonishing nine-and -a-hall hours when playing video. one of the longest times we've seen. It also fa red well when playing music. lasting a lengthy 31 hoors and 38 minutes. Music was dear. rich and detailed over a quality pair of earphones. The included set have a surprising amount of bass. but you'll still want to replace them for the best audio quality as background vocals and instruments can soond muffled. while the high end is too bright. Despite its high price. the 02+ only has 4GB of storage. which compares badly With similarly priced 8GB or 16GB players. An SD card slot means yoo can add more storage space later. but it's still surprising to be charged so much and get so little. Cowon's 02+ DAB impressed us with its soond quality and battery life. Unfortunately. it's infuriating to use due to its poorly designed touchscreen and interface, and its DAB radio is too buggy to use. These faults would be easier to forgive at a lower price. but lor a 4GB player f 129 is just too expensive. Philips' GoGear Muse 16GB is a much better choice.
SUMMARY
SUMMARY
SUMMARY
VERDICT Samsullg's P31s all Ine ~ pef\sIve touchscreen player with great battery life. oo t it's not ideal for watching vid~
VERDICT Sony's 8GBWa lkma.n NWZ-S544Is a good MP3 player. b~ t it's not a big irnprovef\1ef\\ ~th~ ' .... ap ... NWZ·E443
VERDlCT Cowon', 02+ O... B has some attract~ fe a \u r~s. but its dire touchscreen. fiddly interlace and high pric. ma ke ft on~ to avoid
fLASH MEMORY PlAYER 8GB capacity, li~ 480>
FLASH M(MORY PlAV£R 8GB capacity. 2.4in 240J<320 (. soIution LCD, wpports WM .... WM ... · DRM. AAC. MP3 audio fil~. WMV. MPEG4 "'VI, MPlG4 MN """'0 Iil~s, jl'l'G ma~ f i l ~ .. use i~t.rfac ~ , ...... tOx98mm,66g PAATeOO£ NWZ·SS44Il D£T... as wv,w.sooy.co.uk
LCD, SO card 5Iot, suppom WM A. WM"'_DRM. OGG , W... , "'vdit>le, MP3 .... dio file .. WMV. MPEG4"'VI ~o m~ s,aMP. JPEG m a~ fi(~ .. USB itl1.rfac~, 78xlhS6mm.86g PART CDOE eOWOND2PLUS4GBO...B DETAaS www.C(7Wongl<;>bal.com
Touch's screen, though, arld scrolling through long lists can be quite frustrating. It has haptic feedback, so it can be set to
vibrate when touched, which compensates for its lack of sensitivity. It doesn't recognise multi touch gestures, but it does support more bask gestures such as swiping your finger to skip trach. A small gesture area beneath the
screen allows you to quickly access commonly used buttons and menus. SlIch as music playback controls. There are phySical volume controls on the top of the P3, but they can't be used to adjust the volume without you haying to unlod the screen first.
fLASH MEMORY PLAYER
COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
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MP3PLAYERS
•
• .... . _--
•
CREATIVE
APPLE
IRIVER
Zen X-Fi 2 16GB
iPod Nano 16GB
B308GB
£1 30 inc VAT From www.amazon.co.uk
***
£135 inc VAT Fro m http://sto re.apple.com/u k
****
***
Creative's Zen X-Fi 2 bears mOl"e than a passing resemblance to the iPod Tooch with its metal back and large touchscreen, but is designed to
The included noise-isolation earphones are surprisingly good. The noise isolatioo isn't as effective as from some third-party sets, but it worb well in most noisy environments. Vocals soun d d ear and there's a fair amount of bass, but the high end can be harsh and jazz and blues tracks are muffled. These faults mostly disappeared when we used a high-quality set of earphones, but bass stilt wasn't as deep as we would ha ve liked. An onscreen button gives quick access to options such as the equaliser. Surprisingly, this model lacks built-in wireless networking. so it can't be used to listen to music stored on a UPnP media server like its predecessor. The first model had an SO card slot for storing more music and copying photos off the card, but this model accepts only the smaller and less commonly used MicroSD cards. We had trouble getting static-free reception on the built-in fM radio, but when we did, the audio quality was clear. One area in which the Zen X-fi has improved over its predecessor is battery life. It lasted nearly 28-and-a-half hours when playing music - which is more than twice that of the previous model - and nearly six hours when playing videos, which is also a slight improveme nt over the first model. Video is very bright with plenty of contrast on the 3in screen. The Zen can't play H.264 files, but it had no problem playing OivX and XviO videos. The re's a lot to like about the Zen X-Fi 2, from its good audio quality to its long b.lttery life, but its infuriating touchscreen heavily counts aga inst it. Philips· GoGear Muse 16GB is a better choice.
Apple's latest iPod Nano weighs just 34g and is no thicker than a pair of f 1 coins, but Apple has squeezed in an fM radio and a video camera alongside its media playback fe atures. The video camera records in H.264 format at a resolution of 64Ox480 pixels. Video recorded in bright daylight looked reasonably detailed, but it tumed grainy in low light. In our tests, the Nano's b.lttery lasted one-and-a-hatf hours recording video. The only way to hold it without obscuring either the lens or the screen is by its sharp edges, which is uncomfortable. Surprisingly, the camera can't take still photos. The integrated fM radio is a first for any iPod. Finding and bookmarking stations is si mple. A 1S-minute buffer let5 you pa use and rewind broadcasts, which is useful when listening to live sports, for example. It can't record entire broadcasts, though. On stations that support ROS metadata it can even identify songs being played and save these details so yoo can buy the m la ter from the iTunes Store. Beyond these new features, the Nano looks and feels almost identical to the previous model. The interface is as slick and easy to navigate as ever, although there's still no way to adjust the equaliser quic kly. Its battery lasted just over 32 hQurs playing music, which is a couple of hours less than the previous model. The included earphones are too quiet, lack bass and sound muddy. Even with quality headphones, music didn't soond as rich and warm as we'd expect and th e bass wasn't quite as thumping as we·d like. The 2.2in screen is too small for watching films regularly. It's very bright, though, with good contrast. Oi~ppointingly, its battery lasted just over four hours when playing video, an hour-and-a-half less than the previous Nano. Oespite all its extra features, the 16GB Nano costs no more than most other 16GB MP3 players. The FM radio is a welcome addition. but the video camera feels gimmicky. We were also di~ppoin ted tha t the battery life and audio quality don't match the standard set by the previous-generation Nano. It"s a good MP3 player, but Philips' Muse is even better.
iRiver's plain black 8GB B30 looks unassuming. but it's packed full of features. The most noticeable is the built-in OAB and FM radio, du e to the player's telescopic antenna. In spite of this, reception was prone to interference, especially when held horizontally, which is necessary since the otherwise logical interface is oriented horizontally. When reception was interference-free though, audio sounded crystal dear whether on DAB or FM. Music sounded rather flat both wi th the included earphones and a better-quality set. It's worth investing in third-pany earphones, though. as the included set don't do bassheavy tracks justice. The battery lasted over 30 hours when play ing aud io, which is im pressive. The tooch-sensitive buttons can take some ge tting used to, but they work well especially when to set to vibrate when touched. This haptic feedback helps by making it more obvious when you've pressed a button. The up and down buttons are used to s~ip to the previoos and nexttracl<.s, instead of the left and right buttons as we'd expect. lt"s a change that feels odd if you've ever used any other MP3 player. We wish there were a physical set of volume buttons,
SUMMARY
SUMMARY
SUMMARY
VERDICT Creative's Zefl X·FI2 Is a good MP3 pl~r wi th excellw t banery life thaI's let down by a very poor tOlKh"<:r~n
VERDICT Apple's latest IPod Nano Is Imp ressively slim. but audio quality and banery life could ~ b~ttH, while """'~ of the u:t"" f~1 gimmidy
VERDICT The B30 Is pack..:! fuU of features, i"'luding a DAB radio. 001 it's expensive for the amount of stor.ge ",.ce
fLASH MEMORY PlAYER 16GB C"f"'City, J
fLASH MEMOItY PlAYER 16GB c"f"'City, 2.2in l40x.l76 .. solution lCD, support. !
fLASH MEMORY PlAYER 8GB C"f"'City, 2.Sin 1l0>
be held hori zont (lUy instead of vertically. Unfortun ately, the touchscreen is extreme ly aggravating to use. It's quill' sensitive but also
very inaccurate, making it far too easy 10 choose the wrong song or menu option. The only way to compensate for this is to apply very firm, constant pressure instead of" light lauch, which makes it" pilin to use.
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
£1 39 inc VAT Fro m www.advancedmp3p layers.co.uk
~
________________-, 8
MP3PLAYERS
; . ! ..
~"
.
Ii'
.~ ~ < ~?I·
' .- .
...
--..::. PHILIPS
APPLE
APPLE
GoGear Muse 16GB
iPod Classic 160GB
iPod Touch 64GB
*****
*****
£150 jnc VAT
~ ~'" ~ .
':-:
From http://shop.p hilips.co.uk
PhilipS' GoGear Muse looks and feels classier than older models thanks to its brushed metal back. The right -handed design is unchanged,
£189 inc VAT From http:(/store.apple.com/uk
*****
\I!·· ~
£297 inc VAT l'! From www.amazon.co.uk
circuitry works only with the included earphones. Thankfully. these sound detailed and dear with enough bass, although some instruments, particularly brass and strings, don't sound as rich as we'd like, so you may still want a third-party set. If you tire of yoor own music, you can use the built-in FM radio. Reception in our central london offices was free from static and soonded clear and crisp. Saving a station as a preset 0( recO(ding a broadcast is quick and easy thanks to the options button and the logically organised menus, We were also impressed with the quality of the 3in screen, Videos looked bright and sharp, with plenty of detail and contrast. The Muse can play H.264 as well as DivX and XviD files, but it insists on stretching videos with a 4:3 aspect ratio to fill the screen. Sadly there's no option to override this, but videos with a 16:9 or an anamorphic aspect ratio look fine. Battery life is impressive. The Muse lasted just under 3S-and-a-half hours when playing music with noise cancellation deactivated. When playing videos, it lasted just over foor hour5. These are good times com pared wrth portable player5 from other manufacturers, but previous GoGear players have lasted over 48 hours when playing music and over six hours when playing video, so owners of existing models may be reluctant to upgrade, Nevertheless, Philips' 16GB GoGear Muse is an excellent portable audio player in almost every respect. It's a little expensive, but it's worth every penny.
Other manufacturers appear to have given up on hard disk-based MP3 players, but not Apple. The latest iPod Classic has a huge 160GB capacity, yet it's no thicker than three £ 1 coins tha nks to il5 single-platter l.8in hard disk. You might think the iPod Classic woold have a shorter battery life than flash·based players, but it has one of the best battery lives aroond we've seen. It lasted an astonishing 43 hour5 and 14 minutes playing music and nearly nine hoors when playing video. Like other iPods, the Classic can play only MPEG4 and H.264 video files. Both looked bright and sharp on the 2'hin screen. There are plenty of free and low-cost video-encoding applicat ions with pre-programmed Settings tai lored fO( the Classic You' ll want to use them, too, as iTunes can be laboriously slow at re-encoding incompatible videos. This model is almost identical to the previous 120GB Classic, Disappointingly, it doesn't have an FM radio like the latest Na no. Previous hard disk-based iPods have suffered from distortion, especially at the high end when boosting bass using the equaliser. Sadly, this Classic suffers from the same problem, albeit to a lesser extent than previous models. The problem is most dearly apparent on heavily compressed MC files. FO( the best possible audio quality you'll need to invest in a quality set of earphOl1es. The included set soond muddy and weak and will need to be replaced with a better-sounding set as soon as possible. Like all other current iPods, with the e~ception of the screen-less Shuffle, the Classic can recommend tracks in your music library that would go well with the track you're listening to. This feature, called Genius, depends on iTunes on your computer analysing your music library first, but is useful The 160GB iPod Classic has excellent battery life and is the only choice if yoo want to carry a huge music library around with you. It's disappointing that Apple hasn't completely fi~ed the audio distortion issues, but if you can live with less than perfect audio quality then the iPod Classic is a good player,
Apple's iPod Touch was one of the first portable audio and video players to have a touchscreen, and it remains one of the best, None of th e other touchscreen players we've seen comes dose to the accuracy, sensitivity or responsiveness of its slick yet simple multitouch interface, Another pan of its appeal is its built-in wireless networking paired with an excellent web browser and email program, as well as the ability to run a huge library of third-party applications. Even if you're not interested in web brOWSing on your MP3 player, the third-party apps give the Tooch appealing features such as streaming music services from Last.fm and Spotify, plus games. This Tooch has a faster processO( tha n the previous modeL If you just listen to music and watch videos you're unlikely to notice it, but it speeds up tasks such as launching applications and rendering web pages, Battery life when playing music is an impressive 33 hoors and 27 minutes, althoogh the previous model lasted over 40 hours. We were greatly impressed with the dear. rich and deta iled sound quality, but you'll need to buy a quality pair of headphones to hea r it, The induded earphones are too quiet, mud dy and weak to be worth bothering with. Videos looked bright and sharp with good contrast on the 3'hin screen, You're limited to MPEG4 and H.264 videos, but if your videos have them you can navigate by DVD-style chapters, view subtitles and choose between different audio tracks, Oddly, video playlists are listed in the music playback program. The battery lasted nearly eight hours when playing video, which is impressive and nearly two hours longer than the previous Touch. We continue to be impressed with the iPod Touch, and it's certainly more versatile than the iPod Classic. However, the Classic has over twice the storage of this 64GBmodel for £ 100 less (a 32GB version of the iPod Touch is also available for £224). Nevertheless, if you can afford the high price, the iPod Tooch is the easiest·to-use and best MP3 player to buy.
SUMMARY
SUMMARY
SUMMARY
VERDICT Il lsn'l cheap, bul Phillps'GoGearMuse Is an excellent MP3 playerwilh great image quality and good vid~ support
VERDICT II has plenty of stotaoge arid e ~cellent battery Ufe. oo t niggling audio quality issues p'.... ~nt it getting an u"'lu .tifi~ ",commendation
VERDlCT TM IPod Twch Isn't cMap, but II'S a well·&s igned portable media player in almost .....ry "''!'PCt
fLASH MEMORY PlAYER 16GB cap..,il'f, lin 4OO.l40 ",solution LCD, suppom WM A.. WMA·DRM, A.A.C, OGG, Wav. MP3 audio file" WMV. MPEG4 AVI, MI'I'G4 MP4 vido-o r.t~" BMP, JPEG ima&!' file.. USB interf..,., 11()x8xSSmm, 89g PART COOl SA.1MUS16K/02 DETAILS www_ pI1~ip$.co_ uI:
l.8i" HARD [)lSI( PlAYER 160GB capadl'f,l'hin 3l1))cl40 (. mluk
fLASH MEMORY PlAYER 64GB capacity, lY>in 480.JlO LCD, suppom M e , I'rote
which will put off left-handed users. It's one of the lew players we've seen with built -in noise cancellation. This blocks out
background noise in places soch as a train carnage or aeroplane so you can listen to music without raising the volume to dangerous levels, II works surprisingly welt and is almost as effective as third-pilrty noise-cancellation and isolation earphones we've tried, bUllhe
f~ soIution
COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
MP3PLAYERS
BENCHMARKS
How we test MP3 players
Battery life Run time
We test the audio qUillity of tiKI! player and its earphones by listening to the same
Audio playback
set of high -quality MP3, AAC and WMA files
iPod Classic
on each one. Tllis test is repeated using a
Philips
35h 25m
iPod Touch iPod Nanu Cowan
pair of Jays S-jays headphones (which cost around £50) , We also judge how easy each player is to use by performing ,ommon tasks such as browsing songs, building playlists and using any bundled software. To test each player's battery life, we ,harge it fully, set a moderate listening volume and leave it to continuously play our test batch of music tracks. We repeat this for video playback. We use a 3,5mm audio splitter cable to plug the earphones into one jack and connect the other to a laptop's line input. We use Audacity to re,ords the MP3 player's output. After the battery is exhausted, the recorded sound file shows how long it lasted. Bear in mind that this recorded time is a best-case figure , Real-wor1d use often involves turning the player on and off or skipping and scanning tracks, which consumes power more quickly.
]]h 27m 3211 lim 3111 lam
Sony 8544
30h 38m
iRiver B30 iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii"; 3011.... 11m -
Samsung
29h 19m
Creative
2Bh 26m
Sony E443
2Gh 35m
17h 3m iAiYer E200 ------14h 30m YiewSonic iPod Shuffle iiiiiiiiiiiift_ 1311 34m
""ehus 2•
Video play b ack Cowan
911 29m
iPod Classic
8h49rn
Samsung iPod Touch iftive r B30
8h 14m
7 h 57m &11 42m
-------------
ViewSonic Creative iAiver El OO
Gh 10m
------------5h 51m !ih 20m
Sony 8544 Philips Arch os 2 iPod NanD
Sony Em
4h 39m
---------411 13m 4h7m --------
4h2m
---------
lh SDm
Archos 3
3h 38m
iPod Shuffle N/A
•
<,
•
•
,.
... We use Audacity to record an MP3 player's output to measure how long the battery lasts
Labs verdict MP3 p layers Many of our labs tests see several products vying for our recommendation, and this round-up was no different. Even if you already have an MP3 player, the mode ls here may tempt you to upgrade. If you want to carry around a huge library of music and videos, Apple's 160GB iPod Classic is the best choice, It has great battery life, and is surprisingly slim for a player with so mu,h storage. It just misses out on an award because of its audio quality, however. We were impressed by Apple's new iPod Touch. It's an e~cellent music player, with long battery life, good audio quality and a
slick and responsive touchscreen. It's also more versatile than the other players here thanks to its built-in wireless networi;ing and ability to run extra applications. It's very e~pensive, but a brillian t choice if you've got the money. It wins an Ult imate award. If you're on a tight budget, Sony's 4GB Walkman NWZ- E443 is e~cellent value at £60. It looks sleek, has long battery life and good audio quality, too. Although it has only 4GB of storage capacity and isn't ideally suited to watching video, it's good enough to outshine some of the more expensive players here. It wins our Budget Buy award,
SONY
If you want more capacity and the ability to play video files, iRiver's e~cellent E200 8GB is a great ,hoice. Audio battery life could be a little better, but you'll still get er'lOugh playback time to last all but the longest flights. It's a Best Buy, Philips ' GoGear Muse 16GB is easily one of the most impressive portable players here. It sounds great, has a high-quality screen, a long battery life and even built-in noise cancellation. It isn't as slender as Apple's 16GB iPod Nano, which costs £15 less, but the Muse is r'IOnetheless e~cellent value and wins our Best Buy award.
APPLE iPodTouch 64GB
Walkman NWZ-E443
*****
*****
i:R~11ij
JANUA RY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
MP3PLAYERS
Model 28GB
--2G8 ( I. IIG8)
-4G8 (:l.6OG8)
~
~
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lM
F~"'~
9h 35m 4h 1m
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COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
www.freedowns.net & www.journal-plaza.net
Cheap to buy, cheap to run and with outstanding print quality, these versatile inkjet printers are ideal for the home or small office
0::
D..
INTRODUCTION Today's Inkjet printers and multifunction peripherals (MFPs) are more versatile
than ever before, ranging from business-oriented laser printer reptiilcements to home photo-printing studios. With low prices and running costs, inkjeu are the perfect type of printer for home and small-office printing if you don't want to go to unnecessary expense. We've reviewed three single-function inkjds and six MFPs, induding the latest models from the big names. Whether you want to print the odd photo or start your own publishing empire, we'll help you find the perfect partner.
Kat Drphanides Pri mers and networks expert
••
Choosing an ... Inkjet Printer ven though laser printers are now cheap enough to buy for home use, Inkjet printers and multifunction printers {MFPs} still dominate home printing and are starting to make serious inroads into the office. The reasons are obvious: they're smaller, quieter, generally cheaper to buy and are less intimidating when it comes to replacing empty ink cartridges. An increasing number of modern inkjelS have print speeds that rival their laser counterparts, particularly when it comes to mono text, cmd few lasers can match the subtle shading and vibrant colours that even a cheap inkjet can produce. As always, the key factors in buying any printer or MFP are print speed, print quality, cost pe r page and how well the printer handles the documents 'Iou want to print. To check the capabilities of each printer on test, tum to the reviews, plus the table on pages 96-97.
E
DOT TO DOT Inkjets create prints by placing thousands of tiny dots on every inch of the page. Printers with higher resolutions, measured in daIS per inch {dpi}, can place more daIS on the page. This generally leads to higher-quality images, although other fact ors such as droplet size also playa part. High resolutions are an
indicator of good print quality, but they don't guarantee it. We've described each model's print quality in deta il in each review. Most consumer inkjelS use dye -based inks. These semi-translucent water-soluble colours were traditionally cheaper and more vivid than pigmented inks, but also more prone to fading. Some printers use pigmented inks, which contain particles of solid colour suspended in a liquid. These prints dry faster, particularly on plain paper, and are more resistant to fading. but tend to be poor at producing the vivid colours required for photo printing. Many inkjets have both pigmented and dye-based inks. Most commonly, a printer will use pigment-based black ink for sharp text printing on plain paper and between three and six dye -based inks for colour and photo printing. Note that a higher number of inks doesn't necessarily mean belter photo quality.
USE YOUR HEAD Until recently, most printers used either a built-in print head or disposable cartridges with an integrated print head. In most models, you'll find separate ink tanks and a replaceable print head (whiCh is really designed to last the lifetime of the printer), which you have to COMPUTER SHOPPeR •
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JANUARY 2010
INKJET PRINTERS
This month Inkjet MFPs
EPSON Stylus SX215 Page 92
HP Photosmart Plus 8209 Page 92
KOOAK ESP 5250 Page 92
CANON Pi xma MP640 Page 93
LEXMARK Interact S605 Page 93
LEXMARK Pl atinum ProS05 Page 93
Inkjet printers
HP Olfieejet 6000 Page 94
CANON Pi xma iP4700 Page 94
EPSON "j'"I,s Office 840W
attach when you first unpack the printer from its box. This means that you pily lower prices for ink-only cartridges, but can still replace the print head rather than throwing away the printer if lots of nozzles get blocked. This is our preferred apprO
IPM v PPM In our table, you'll notice that some manufacturers' quoted print speeds are listed in ppm (pages per minute), while others are slower and listed in ipm (images per minute). The old standard for quoting print speeds is ppm. Designed to mah products look as fast as possible. it uses low-quality draft settings and ignores the time taken to print the first few pages. The documents used to produce these speeds are not standardised, and the figures aren't representative of a printer's true speed, 50 they're best ignored. The new ipm standard also measures how many pages are printed every minute, but uses a specific set of documents, which includes pilges of graphics, tables and formal letters. These are printed at normal quality, in accordance with the criteria of the ISO/IE( 24734 standard, which guarantE{!S that every printer that quotes an ipm figure will have been tested in the same way. Essentially, ipm figures are fa r more representative of a printer's real speed than ppm.
JACK OF All TRADES MfPs have come to dominate the inkjet market. They have several advant
JANUARY 2010 . COMPVTER SHOPPER
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likely to need in your home office, from a fax machine to an automatic duplexer for double-sided printing. Most of the MFPs we've looked at this month are best suited to the home or home office. If you plan on doing a lot of printing. you should opt for a device with a high duty cycle. The quoted figure represents
13
INKJETMFPs
EPSON
Stylus SX215
***
£53 inc VAT
From www.micomonline.co.uk
Epson's Stylus SX215 is one of the cheapest MfPs around, but it has a lY,;n colour LCD screen along with a scanner, copier and the ability 10 print from memory cards. Photo
quality is good lor a printer at this price, although dark areas were a little washed out. Skin tones and landscapes looked natural and smooth. l'rint5 emerged very slowly, though; it t<>Of; almost an hour 10 print six 6x4in photos
and half an hour for two 1Ox8;n prints.
Mono documents printed lasler. Oraftquality prints emerged at 13.4ppm but were so pale as to be useless for most purposes. Standard-quality text came out at a sluggish 45ppm. Characters were dark and legible but slightly fuzzy around the edges. Colour prints
looked professional. with solid tones and fine detail, althwgh small font sizes were a tooch jagged, Coloor printing is agonisingly slow, at less than one page per minute, even using TeKt quality rather than TeKt and Graphics mode. The excellent scanner driver has accurate auto-cropping. software dust removal and a wide range of colour and image enhancement options, There's also a Full Auto mode, which dispenses with all of that in favour of one-dick scanning. $can quality is abo outstanding. with accurate coloors, even shading and pin-sharp detail. Mooo copy quality was also good, but colour copies looked a little murky. This is an inexpensive MFP with a wide range of features, but its print speeds and quality aren't good enoogh to justify the saving for most people. The final straw is that it's expensive to run, With a mixed-colour cost of 10.lp per page, Unlike many current inkjets, it has a fixed print head, which could require extensive cleaning if it becomes clogged. This makes the SX2 1S a dubious prospect for infrequent users, as regular printing is the best way to prevent blockages, It may have a useful screen and standalone printing capabilities but they don't outweigh the SX2 1S's shortcomings. Although almost twice the price, HP's Photosmart Plus is a better ooy, as it has more features, faster print speeds and lower print costs, SUMMARY VERDlCT Thls budget MfP lias pl .... ty of features for f low price, butthe~ are offset by flllstratingly slow pmts and high costs FOUR·COlOUR INKJET MFP 5,760.1 ,44()dpi prinl ""oIullon, 3Zpp'" tnonQ/15pp'" col(>IX ",.. I",,,,,,
DtTALS www.• p"",.co.uk
HP Photosmart Plus 8209
****
KODAK
ESP 5250
***
£125 inc VAT
From www.play.com
£99 inc VAT From www,hp,co,uk HP's Photosmart Plus has a 2Ain touchscreen, PictBridge and a selection of memory card slots for direct printing. The screen means it's easy to print photos from a memory card, Content from HP's new online App Studio can be downloaded, ranging from Disney-themed children's activity sheets to apps for printing photos from your Snapfish photo gallery. There are both USB and WiFi interfaces, oot you'll need a USB connection to transfer your wireless settings, We'd have preferred to enter network settings using the touchscreen, The Photosmart Plus has a replaceable print head that should last the liletime of the printer. This holds three dye-based colour cartridges and a large pigmented black ink tank for text printing, Photo quality was acceptable, with bright colours. However, composite black tones looked greyish, while harsh dithering made subtle shading lool<; jagged . Our 6x4in photos were quick to print at just over a minute each and cost around 31p, Draft tel« is good enoogh for everyday use, and prints at a stunning l 7ppm. At 8.6ppm, standard-quality teKt is beautifully solid arld colour prints are clear, sharp and accurately coloured, Annoyingly, the default paper size is Letter rather than A4 and it can't be changed permanently, but you can create your own profiles. The TWAIN scanner in terface looks more polished than previous versions, but still has problems. It carries out a 21-second 200dpi scan whenever it's opened, doses after each scan and the resolution settings are hard to find. If your scanning requirements are simple, you're better 011 using the basic WIA driver, Scanned documents and photos looked great, with sharp teKt and bright, vivid coloors. Despite a few irritating failings in both its printer and scanner drivers, the Photosmart Plus is great value with 10
Unlike most wireless MFPs, Kodak's ESP 52S0 doesn't have to be connected to a PC to be configured. Instead, you can use the menus on its 2in screen. Once connected to the network, it's easy to add it to new or existing Koda~ driver installations on your PCs, The front of the ESP 52S0 folds out into a l 00-sheet paper input tray, which doubles as an output tray. Printed pages emerge from just above the input feed. This isn't very practical for large print runs, but is no problem if you print only a few pages at a time. The scanner interface is basic oot functional, with picture and document modes_ In picture mode, the scanne r c
SUMMARY
SUMMARY
VERDICT " hlgII·quality MFP thaI can print usable documents at 17ppm.lt's marred only by ~d drivers and imperfect pholo prints
VERDICT Despite eKCeUent Mtwolting feat ....... s and reasonable print costs, mediocre prinl quality make s this an .""rage MFP
FOUR-COLOUR INKJET MFP 4,800.1 ,2O()dpI prlnl , . solUlion, 15ipm "'''''''/llil"'' colou, "",.I"'lIIn
FOUR-COLOUR INKJET MFP 9,600. Z,4OOdpl prlnl ,esolUlion, 30ppm ",ono/29ppon col(>IX ",axitnlJ'" sp«d, l ,2OOdpi SU<1 ... solution, USB, 802,11(>/& wl ... le« intM",. , POWER CONSUMPTION 6W standby, 7W idl. ,nw
802.11 bIg .... '.Ius Inl~tf"'e < POWER CONSUMPTION 3W "andby, SW activ.: PARTCOOE CDOl5B DtTALS www.hp.CO."k
id~, l8W
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'ART CODE 3950565
D£T.oJtS www.kodak.co_....
COMPUTER SHOPPeR •
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JANUARY 2010
INKJETMFPs
, CANON
LEXMARK
LEXMARK
Pi xma MP640
Interact S605
Plat inum Pro905
***** £129 inc VAT
***
***
From w ww.oyyy.co.uk
From www.oyyy.co.uk
£368 inc VAT From w w w.oyyy.co.uk
Canon's feature-packed Pixma MP640 has both wired and wireless networking. memory card
mid-tOfies. The MP640 takes 50 seconds for a 6~4in print. Photos cost around 39p if you use Canon's most expensive paper, though. Scan and photocopy quality was equally impressive, with accurate colour reproductiOfi and plenty of detail Canon's superb ScanGear software has a Thu mbnails View mode that recognises multiple documents. rotates them to remove wonk)' edges and presents each one as a separate object for scanning. Advanced settings let you tweak colour and sharpneS5 before the image is captured. Occasionally, the MP640 took a hallminute pause for maintenance. Otherwise, it performed respectably in our tests, even though it's not the fastest around. Print costs are lower than average for an inkjet at 6.8p per colour page and 2.3p for a page of mono text. With reasonable print costs and outstanding quality on everything from photos to business documents, this reliable all-rounder is up to almost any task. It's neither the fastest nor the cheapest MFP, but it provides a great balance between quality, speed and price.
The Interact S605 is a great e~ample of the improvements Lexmark has made to its MFPs. Ink cartridges with integrated print heads have been replaced by separate print heads and ink tanks. More visibly, it's bursting with features, including an automatic duple~er, wireless networking and a huge 4.3in touchscreen. This guides you through the setup process, although you'll still need a PC to set up your wireless connectiOfi unless your router supports push-button WiFi Protected Setup {WPS}. The Interact includes web functionality and support for downloadable apps from Lexmark's SmartSoIutions Center website. This also means it req uires a bi t more main tena nce. Once we'd finished installing the drivers, we were directed to the website and prompted to download and install a firmware update. The S605 has better print quality than previous Lexmari<: printers, with sharp, black text and vivid colour prints, although colour and mono copies were rather slow at over 30 seconds per page. Scans looked a little cold and some pale shades were hard to distinguish, but fine detail was precisely reproduced. Colour print speeds were also sluggish at 2.9ppm, but we have no complaints about a normal-quality text speed 019.1ppm. Photo quality is also vastly improved, with goodlooking prints and ink that doesn't come off on your fingers. Photos printed quickly, too, at just over half a minute per 6x4in snap. Lexmark's PerfectFinish photo paper pushes the price of a 6~4in print up to 47p, which is expensive. Print costs in general are the Interact S605's biggest problem. A page of mixed black and colour costs 9.Bp. This is unacceptably high and unless the cost 01 Lexmark's new ink decreases signifICantly, we can't recommend this otherwise well-rounded MFP.
Le~mark's Platinum Pro90S is wince-inducingly expensive, but has lots of features including a 4.3in touchscreen, a fax and a memory card reader. Two paper triilYs at the bottom of the printer can handle up to 300 sheets 01 A4 between them. The top tray can also handle 6~4in photo paper and envelopes. It also has USB, 10/100 Ethernet and B02.11b/gln WiFi. If you wa nt to connect to a wireless network, you'll need either a router that supports push-button WiFi Protected Setup (WPS) or a temporary USB connection to your PC. We'd have preferred to configure these using the touchscreen, which can instead be used to download free apps. Most merely add settings that we'd expect the Pro90S to have already, such as scanning to a file and two-sided eco-copy modes. The scanner interface is basic, but it's easy to use iilnd rema ins open between scans. Scan quality is good, although scans 01 photos loo~ed a little cold. Copy quality is excellent and we were impressed that a mono copy too~ just 22 seconds. Our 6x4in photos printed in well under a minute iilnd looked greiilt, with rich. vivid colours. However, Lexmark's expensive new photo paper means they cost up to 47p each. Both colour and mono documents looked greiilt at standard quality and even driillt text was sharp. Standard-quality text printed at a qui ck 7.3ppm. Unfortunately, colour documents printed at just 1.Sppm, which is one of the slowest speeds we've seen. This is a deal-breiilker in an e~pensive MFP that would otherwise be ideal for a small or home office. Canon's Pixma MP640 lacks a fax but can hold plenty 01 paper and is a far better choice for serious printing. not least because it costs well over £200 less than the Pro90S.
SUMMARY VERDICT This featlYe·pack...:! mu ltifunction device delivers on all fronts. and is an excellent choice for f.."ilies with multiple PCs
SUMMARY VEROICT Thls rema,bbly ~atlle prlnter ..... s grea t print qI.Iality ar.d a big 4.3in touchscreen. but irs let down by high print com
SUMMARY VERDICT Slow coloo r ptfnt s;:>e...:!s toget ...... with an e>
FOUR·COLOUR INKJET MFP 4.sooxl .2OOdpl print
fOUR·COLOUR BUSINESS INKJET MFP 4.sooxl.2OOdpl print ",.".(utOon, 10ipm mono/6ipm (<>100' ma>:imum ~ . 1.2()(»(4,800dpi so.n re.".(u!ion, USB, 10/100 Ethemet. 802.llb/g/n. PktBrld~ USB IntM a.cos POWER CONSUMPTION SW standby, IIW Odle, 26W a.ctive PAATCODE 90T90l6
£184 inc VAT
slols, a CD-printing tray. two 150-sheet paper trays and an automatic duplexer. The 3in colour screen ma~es it easy to use features
such as copying. direct printing and disc label copying. It has a pigment-based black ink lor text print5. along with a set of four dye -based jn~s
for colour documents and photo printing. Standa rd-quality text prints loo~ed great
and print speeds of 7ppm are reasonable. Draft text appeared at almost lOppm and was dark, sharp arid easy to read. Colour prints on plain paper looked good, despite slightly pale tones, Prine; on photo paper had no such problems, though, with rich colours and smooth
fIVE·COLOUR INKJET MFP 9.600x2.4OCIdpl print res<>lulion. 9ipm mooo/ilipm c<>lour maximum
re.<>IuI""'. lllppm mono/llppm <<>I"", maxim..." ~ ,1, 2()(»(2.4OCIdpi "an res<>lution. usa, 802 . lIb/gIn wlreI~Ss. PktBridge USB Int~rfa< "S POWER CONSUMPTION 4W mndby, IIW idle, 18W <>Clive PAAT CODE 6050002 OflAllS wwwlexmarl:.co.,*
~.4 ,lIO(Mj.6OOdpi "an re,<>Iution. USB . 10/100 Ether""t. 801.11b/g ... i",I"S • ..,d IrO .... Infr.... d Interfa.c"S POWER CONSUMPTION OW <1andby, IW Od ie, HW a.ctive P.... RT CODE l7411BOO11A ....
0£T....1lS www.canon.co.Uk
Click: dell.co.uk
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_______--' e
Call: 0844 444 3242 8am-9pm Wee kdays. 9am-6pm S
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INKJET PRINTERS
HP Officejet 6000
*****
-j! £62 inc VAT ~! From www.oyyy.co.uk
CANON
EPSON
Pixma iP4700 W .;!,~ £79 inc VAT 2 ~iIi
Stylus Office B40W
*****
"~ .
From www.oyyy.co.uk
photocopier paper, there was no smudging or blurred edges. Tiny 8pt text was pin-sharp and block5 of colour and shading were flawless. The Officejet 6000 isn't really intended to be used for printing photos. It only uses its three dye-based colour cartridges when printing photos, combining all three for blacks. This is noticeable, as dan:. areas in our test pictures had a faded, blueish tint. However, photos were detailed, with vivid colours and realistic flesh tones, making the 6000 good er"lough for prir"ltir"lg the odd snap. The cost of a 6x4in print on Hp·s Premium Plus paper is 2ap. For text prir"lts, the 6000 has a la rge black ink tank. It comes with low-cap
Canon's Pi~ma iP4700 is the latest addition to a range that has won many Shopper awards in the past. This single-function printer uses four dye -based inks for photo ,md colour printing and pigmented black ink for sharp text printing on plain paper. A separate print head should last the lifetime of the printer, but can be replaced if necessary. The installer lets you choose any additional software yoo want along with the driver, which is easy to use. A Quick Setup tab puts the most important options in one place and you can choose from presets including Standard {plain A4 paper}, photo {borderless glossy 6~4in} and paper saving {duplex). You can customise and save your own profiles, too. Print quality is exceUe nt, with solid, sharp black te)([ at standard quality. Our mono te)([ document printed at 7.8ppm. Draft te )([ prints emerged at a reasonably fast 9.8ppm and were dea r and sharp enoogh for day-to-day use, although lettering was a li ttle thin. Our mi )(ed-colour business documents looked great, with solid blocks of colour, sharp detail and smooth shading. The iP4700 makes no compromises when it comes to photo quality, either. Although it has only four colours, prints lad stunning. The dye-based black ink produces rich, intense dark tones, while skin coloors and natural shades are reproduced with great accuracy. There's even a CD printing tray and a util ity that ma kes it easy to print your own artwork on CDs and DVDs. With print costs of 2.3p per mono page and 6Bp per page of mixed colour and black printing. the iP4700 doesn't cost too much to run. If yoo use Canon's Photo Paper Pro II, a 6)(4in photo is a little e)(pensive 39p, but we saw e)(ce!lent results on (anon·s cheaper photo papers, too. The iP4700 doesn't add much to a winning formula. It doesn't cost too much to buy or run and it put in a respectable showing in our speed tests. If you don't need a multifunction inkjet but you do want something that can print outstanding photos as well as sharp documents, it's an ideal choice.
SUMMARY
SUMMARY
VERDICT ,. budget prl""low running com and outstanding dowment quaUty ma ke this an e ~ceptional printer for a home offict
VERDICT An ucellenl photo p
evef)'lhing right. from quality and ptrlonnanct 10 ",nning costs and convenitnce
FOUR·COlOUR BUSINESS INKJET . ,S00>c1.200dpi ""xlmu", ",SQlull"". 711"" ",,,,,,,/7ip'" colo..., spud, USB, 10/100 Em~""'1 in l~rl",,~
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prints lo~ed almost as good arid appeared at 10.7ppm. As always, image-rich colour
documents were much slower, although a raIl' of 3.3ppm isn't bad. Colour document quality was out5tarldi ng. with no hint 01 graininess or marks from the print head . Even on thin 80g.sm
****
£93 inc VAT From www.oyyy.co.uk
Epson's no-fri\!s Stylus Office B40W is a sleek, simple and compact business inkjet. You can install high-yield ink cartridges that will print 99S black and 81S colour pages. The blac~ T1OO 1 cartridge costs around £17, meaning a mono print costs just 1.7p. That's cheaper than many mono laser printers that cost under £ 100. The B40W has great networking capa bilities, too, with WiFi and Ethernet in addition to the usual USB port. The printer has only a few buttons: one to load paper. another to cancel print jobs, a third to change the ink and another to enable or disable the wireless radio. Unlike many recent single-function inkjets, the Stylus Office B40W has a fi)(ed print head built into the printer. This is inconvenient il nozzles get clogged, as it wi\! require time and ink to clean. However, this is unlikely if yoo use your printer regularly. This is a business printer, so Epson doesn't e)(pect it to be used much for printing 6x4in holiday snaps. This doesn't e)(cuse the B40W's poor loading of6)(4in paper, as it claims to be able to print borderless images up to A4. It took quite a bit of trial and error to position our 6x4in sheets so they coold be loaded without either slipping oot of position or being trapped by the adjustable paper support. Once we'd resolved this, photo quality was good. Even drab brown and grey shades were richly reproduced, but solid areas of dark coloor had a slight re ddish tint and some lOx8in prints were funy around the edges. Photos printed slowly, at around three minutes per 6~4in print. but a typical photo costs just 20p including paper. A4 plain paper prints were blisteringly fast. At 13.6ppm for standa rd-quality mono te)([, the B40W rivals some personal laser printers. The sharp lettering is similarly impressive. Draft prints are even faster at 16. 1ppm, but suffer from jagged, pixelated text. Smooth, solid colour documents printed at standard quality emerged at a respectable 4ppm. The B40W is capable and inexpe nsive to run, but it ca r"l·t quite rival HP's Oflicejet 6000, which cost even less to buy and run. SUMMARY
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www.freedowns.net & www.journal-plaza.net
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www.freedowns.net & www.journal-plaza.net
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en INTRODUCTION Mobile phones have evolved. Not only hiilve they virtually replaced land line phones, but smartphones have become
umbilical cords to the intemet, personal secretaries and even status symbols. The iPhone is the Apple of many people's eye, but it's not necessarily the best smartphone for everyone, imd it's very e)(pensive. This month, we've pitted it ilgainst the best the competition has to offer, from entertainment phones to advanced webOS,Android and Windows Mobile 6.5 phones that want the iPhone's crown. The com petition is hotting up, with Microsoft, Google and Palm releasing new versions of th ei r mobile software. Ne w devices with larger screens and faster processors aim to make the most of the software to deliver th e perfect balance of power, portability and practicality.
Barrv de la Rosa Laptops am! handhelds expert
Choosing a... Smartphane S martphones have changed considerably in the year since we last carried out a group test. For many people, though, the choice seems obvious: buy an iPhone, However, as you'll see, there are many reasons why altemative models might be a better buy.
OPERATING SYSTEMS Much of the iPhone's appeal comes from its slick touch-operated interlace, which makes navigating menus and dealing with multiple applications utterly intuitive. More established mobile operating systems, such as Nrn:;ia's Symbian, Windows Mobile and the BlackBerry as, have layers of nested menus, which means it takes longer to reach options and tools. What's more, the posibilities for customisation can be overwhelming. A relative newcomer is Coogle's open-source Android mobile as. This em ulates the iPhone's simplicity but doesn't place such strict requirements on software developers who want to \Vfite and publish software for it. for example, you have to set up an account on iTunes (and give Apple your credit card details) before you can downlO
Markel. There are advantages and disadvantages to both methods - Apple'S approach is arguably safer, while Coogle's can be more convenient, if riskier. Another new kid on the block is Palm's webOS, which, like Android, mimics the iPhone's simplicity. WebOS is designed to be controlled with a touchscreen, and lets you use multiple applications on a single screen, as you would on a Pc. WebOS also tries to merge your email. contacts and calendars so that you can see everything in a single window. Palm provides an application repository where you can go to download new apps for your Pre, but as it has only just launched, it doesn't yet have the wide choice that Coogle and Apple offer. More traditional mobile phone handsets have also become smarter. java-ba5ed phones have reached the stage where they offer just as much functionality as their 'smart' cousins, wi th downloadable apps that connect to web selVices, allow full synchronisation with desktop pes and handle multimedia better.
OUT OF OFFICE When the iPhone launched, one of its major drawbacks was a lack of support for viewing and editing Office documents. Now "there's an app for that: as Apple COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
SMART PHONES
This month T-MOBILE Pulse Page100
RIM BlackBerry Curve 8520 Page100
NOKIA E55 Page 1011
SAMSUNG S8000 Jet Page 103
HTC Touch 2 Page 103
LG GC900 Viewty Smart Page11l3
HTe Hero Page 104
PALM Pre Page1114
NOKIA N97 Page 104
SAMSUNG GT-17500 Galaxy Page10S
LG GT505 Page10S
APPLE iPhone 3G S 32GB Black Pagel05
would say, and Android has also caught up thanks to its own army of developers. Palm, Symbian and BlackBerry users will find that their handsets already include software for viewing Office documents, and you can upgrade if you need the ability to edit them as welL Windows Mobile comes with Pocket Office software. Only Samsung's Galary requires you to download your own software. Now that cheap netbooks are available to handle proper office work, however, smartphone office compatibility has shifted towards synchronising calendars, contacts and email rather than documents. Most mobile operating systems now support Microsoft's ActiveSync, so it's easy to synchronise your work email with your smartphone from an Exchange server. You can even use Act weSync to synchronise your Google email, contacts and calendars. The really smart handsets now have software that pulls data from multiple sources, such as Exchange, Googie. Facebook and other online services, and merges it so that you don't have to update multiple sources. Palm's webOS is built around this concept, and HTC's Sense add-on for Android is heading that way too. Sense also creates a single screen for each of your contacts, and merges any calls, texts, chats, email and calendar information for that person so you can track all your communications with them from one place.
MAP MARKERS All the phones this month, bar the BlackBerry, include a GPS receiver, which can pinpoint your position aCClJrately if you have a clear view of the sky. Nokia phones come with the company's own maps application, which can handle bdsic navigation functions. Android phones and iPhones come with Google maps, but this can also be downloaded for Windows Mobile, Symbian and Java phones, for proper tum-bytum navigation, you'll want to download a dedicated satnav application from a comp.my such as TomTom, Route66 or CoPilot. With the combination of GPS and your phone's camera, you can geo-tagyour photos to pinpoint exactly where they were taken (see our feature on page 108 for more on geo-tagging). GPS is also useful for many new location-awa re web services, such as Google's Latitude, Yahoo!'s Fire Eagle and Brightkite. These let you sign in at different locations so your friends can see where you are, You can even download apps that wi\! locate your phone if it's stolen and send you a text message containing its coordinates.
STAY IN TOUCH Despite the iPhone's fantastic touchscreen, many people still prefer real buttons. The Palm, BlackBerry and Nokia phones reviewed here all have a keyboard in one form or other. They're in the minority, however, and with faster
JANUARY 2010 . COMPUTER SHOPPER www.freedowns.net & www.journal-plaza.net
processors and better technology, virtual keyboards are becoming more and more usable. The HTC Touch 2 supports touch control but still needs the bundled stylus for easier option selection in Windows Mobile. Android phones also benefit from finer control than can be achieved by touch alone, and aU the Android phones here include some sort of cursor control. The Hero and Pulse both have trackballs, while the Galaxy has a four-way directional controL
THAT'S ENTERTAINMENT La rge screens are better for watching movies, so if this is a priority, buy one with a resolution of 32Ox480 or more, This is the iPhone's resolution and the highest resolution that Android version 15 supports. It's also worth looking for a model with an OLEO display as they're incredibly bright and colourful and have excellent viewing angles. Most phones have gigabytes of storage space available through their microSDHC memory card slots, so they're also ideal for storing music and video files. Most also use a standard 3.Smm headphone jack, but watch out for those that buck the trend. such as T-Mobile's Pulse. Its 25mm jack means you'll have to use the adaptor cable included in the box if you want to use your own headphones. Some phones come with adaptor cables that include microphones and remote controls, which can be handy.
13
SMARTPHONES
T-MOBILE
RIM
NOKIA
Pulse
BlackBerry Curve 8520
E55
*****
Free o n £23-per-month,
l8-month contract £176 inc VAT Pre-pay From www.t-mobile.co.uk
****
Free on £24-per-month, la-month contract Fro m www,orange,co,uk £1871nc VAT From www.handtec.co.uk
It's bright and dear, however, and line for browsing the web or watching movies. Image quality from the camera is average. There's no flash, but it's acceptable for taking quick snaps to share on the web. The rounded case has a glossy carbon fibre-effe<:t finish that picks up greasy fingerprints. The ports and buttons around the edge are unobtruswe aM include a memory card slot, dedicated power aM camera buttons and USB and headphone ports. The latter is a 2.5mm jack, but T-Mobile includes a shon adaptor cable, Battery life isn't great, but it's better than that of other Android phones, T-Mobile's installation of Android is fairly simple, with nooe of the sophisticated merging and imponing functions of HTC's Hero. However, it's not a standard setup either; T-Mobile has extended the home screen to allow more customisable areas, with widgets and larger 'widcards', which can show dynamiC content. A customisable favourite contacts screen is also available from an icon bar on the home screen, Office viewing and syrn;hronisat ion apps from Datavil are installed, and these can be upgraded to allow document editing too. The Pulse is a bit of a hodge-podge of free and trial software, but at least T-Mobile has gone to some effort to make it more interesting than the standard Android OS. It may not have the polish of more expenswe models, but for the price - and on a pay-asyou-go tariff - it's a bargain, and wins our Budget Buy award.
The BlackBerry Curve 8520 has a wide scree n with a full QWERTYkeybo.lrd beneath and a clever trackpad button that senses your thumb's movement. The keypad has the usual BlackBerry layout, with oottons that have enough travel and make a dear dick when pressed. They're a bit small for some thumbs, but thumbnails work just as well. Like 5ymbian, the BlackBerry OS is staning to look dated. The optioos menu is a huge list of text, and the main menu icons are rather obscure, While this is fine for long-term users, new users might be confused. Unlike Symbian, RIM's BlackBerry App World is lull of useful, up-to-date apps although, annoyingly, not all of them are available on all BlackBerry models. With 001'1 a 2-megapiKel camera and no flash, we weren't surprised to see t he 8520 fare badly in our image-quality test. However, it did better than phones with more megapixels, and its colours and cootrast were good. It suffered badly from noise and compression artefacts. The 2'hin screen is bright, colourful and fine for watching short video dips. The 8520 only supports EDGE, so you won't get the extra speed of H5DPA, although web browsing and downloading apps was fast enough, There's also no GPS receiver, so you can't use the 8520 with Google Maps to navigate. The rubberised finish round the edge of the case helps with grip, and we were pleasantly surprised to find music playback controls above the screen, so you can control your music with the phone in your pocket. It also has a lSmm headphooe jack, but you'U need a memory card if you want to store a lot of music. BlackBerrys are renowned for their messaging and office work capabilities, and the 8520 is no exceptioo. The operating system may be clunky, but orn;e it's coofigured, the 8S20 works efficiently. It's also ooe of the least expensive phones here, but the lack of GP5 and limited EDGE speeds mean it misses out on an award.
Nokia's E55 is the thinnest and lightest phooe here, but its large screen and semi-QWERTY keyboard also make it one of the tallest. It still manages to house two cameras, including a 3.2-megapixel main camera with an LED flash, and has a 15mm headphone jack. The case feels tough, with a brushed-metal button bar below the screen and a metallic backplate with a funky machined pattern that improves grip. Many win be wary of the odd keypad, which features a QWERTY layout but has two characters per key. In practice, it's easy to use: you either press once for the first character and twice for the second, which will suit those who are used to numeric keypads, or you can tum on word prediction, which guesses the word depending on which keys you press, We found this accura te and easy to use, as the keys feel more naturally placed for those who are used to a keyboard. If you've used a Nokia Symbian phone before and are familia r with its labyrinthine menu system, you'Ufeel at home. However, if you've had a taste of the iPhone or Android interfaces, with their customisable home screens, intuitive menu systems and wide selections of apps, we don't see why you'd subject yourself to Symbian. Nokia's attempt at an application repository is based 00 its own Ovi portal, which is full of ringtones and wallpapers. This is no match for Apple's App Store or the Android Markel. Its social networking offerings and Music Store pale against Facebook and iTunes too. We can't see anyooe opting for the ES5 on the basis of Nokia's patchWork portal. The camera showed great colour accuracy and contrast in our low-light tests, with detail in dark areas. However, there was also noise in dark areas, and JPEG compression artefacts were obvious. The battery life of 13 hours 21 minutes was disappointing. Nokia's generally great hardware is let down by the software here, II you're used to Symbian, you'Ufind the E55 a great phone for messaging and office work, but it's too complicated for consumers who want a no-hassle device for organising their social life. RIM's BlackBerry Curve 8520 is beller value.
SUMMARY
SUMMARY
SUMMARY
T-Mobile's Android-based Pulse is one of only
two phones here that you can buy 011 a pay-asyou-go tariff. It costs £176, and you can pay £ 1 per day or £5 per mont h lor unlimited internet access (which is subject to a fair-use policy). If you top up by f 10 each month,
you'll also gel free text messages. The phone it5elf is fairly bulky and, considering the size of the screen, the
resolution is quite low. The Palm Pre's .sc;reen
has the same 32Ox480 resolution but is only 3.1in compared with the Pulse's 3Ylin display.
VERDICT AdK ~nl
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VERDICT Nokia', d~n t hardwar~ i,l~t down by ii, choke of o~aling ,y.lflTl, whkh i, outdaled and lads dtveloptr support
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SMAIlTl'HONE 1.4., 240.<320 , . so/ution LCD,
32''''''gilf'l,,1 c~m ..a, 126MB Slora&" BI.,.toolh, wifi, USB ConfleCIMty,.tV. "".",' taUctime, 12V. day,'
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Wifi, USB confleCtMty, 6 hau,,' talkti""" 29
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SMAIlTPHONE 3V.1n 320. 480·",so/ullon LCD,
..
***
£239 inc VAT From www.handtec.co,uk
PAIlTCoo( B(!.8S20BlJ( _U ~ OETAILS http://uk.bladberry.com
3.2·""'gilf'l,e( camera, 2S6MB Slora&" Bl.,.toolh,
COMPUTER SHOPPeR • JANUARY 2010
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SMART PHONES
SAMSUNG
HTC
LG
S8000 Jet
Touch 2
GC900
*****
***
Viewty Smart
Free on E25-per-month,
la-month contract From www.vodafone.co.uk £293 inc VAT From www.handtec.co.uk
Samsung's Jet has a lovely OLEO screen with
Free on f30-per-month , la -month contract From www.carphonewarehouse.com f270 inc VAT From www.play.com
***
Free on f24-per-month, la-month contract From www.orange.co.uk E300 inc VAT SIM-free From www.play.com
and is fast and easy to use. The Jet supports ActiveSync, so you can synchronise contacts, tasks and calendar over Microsoft Exchange. It doesn't work wi th Coogle accoun1:5, though. It comes with useful social n etwor~ing ilppS. including one 10( sharing photos on Facebook. Widgets can be dragged to the home screen. but while they made it look messy. there are three screens to spread them across. A shortcut menu along the bottom gives access to common apps and the menu. which has three screens full 01 settings and apps. The large button below the screen switches between the widget screens and the menu. Text entry is via an onscreen numeric keypild 0( a surprisingly responsive QWERTY keyboard that you access by tuming the phone to landscape mode. Annoyingly. the phone only supports landscape mode lor text entry and viewing multimedia - the web browser wor~s in portrait mode. so il you're filling in a web lorm and you want to use the QWERTY keyboard. you have to switch the phone back and forth between portrait and landscape mode. The camera is average. with poor colour accuracy in low light. but has great detail in dar~ areas and very li ttle noise. The jet isn't quite as smart as an Android. Windows Mobile 0( Apple phone. but with ActiveSync and a widget catalogue. it"s the smartest Java phone we've seen so far. If you don't need sophisticated applications lor viewing or editing office documents. but you want to O(ganise your social lile and entertain yourself on the move. the jet is an excellent choice and wins our Best Buy award.
The Touch 2 n.ms Windows Mobile 6.5 with HTC's own TouchFlo interlace over the top. Running a finger along the icons at the bottom 01 the display scrolls through various screens. Useful infO(mation. such as a dock. the current weather and your next appointment. are displayed on the Home screen. The Contacts screen lets you add favourit e contacts from your address book. although you'lI have to add a photo 10( each manually. Screens for ted messages. email. photos and music can be browsed with a Rick of your finger. and you can fill the last screen with favourite apps. Integration with desktop Office app lications is Windows Mobile 6.5's forte. and the new Windows Phone service is clever. Your phone data is backed up to your Windows Live! Account. and can be browsed online. The only problem is that synchronising with OutlOO(( 0( an Exchange server is a separate process. and all that data transfer will eat into your monthly allowance unless you do it manually over WiFi. The phone itself is one of the smallest here. although it's not the lightest. It feels well built and is easy to grip. The screen has a low resolution of 24Ox320 and pixellation is noticeable. Colours aren't wonderful. either. The touchscreen is hit and miss. It's smooth on the home screens. but with applications running it tends to judder. ilnd trying to hit checkboxes is frustrating. eve n if you use the stylus. The display's orientation doesn't change when you tilt it. although pictures and movies are automatically displayed in landscape mode. Battery life is reasonably good. but with GPS. synchronisat ion and WiFi usage. you'll be lucky if it lasts more tha n a day on a single charge. Unfortuna tely. we were unable to test the new Marl:etplace. but we're sure Microsoft will have a wealth of th ird-party apps available. Windows Mobile 6.5. although superficially more finger-friendly than previous versions. still relies on a stylus for fiddly menus and checkboxes. The Touch 2 is a decent enough device. but HTC also makes more user-friendly Android phones. which we prefer.
LG's Viewty Smart follows on from the popular Viewty. with an 8-megapixel camera and a high-resolution 800x480 touchscreen. It uses the same underlying interface as LG's GT505. but with four main screens that you can personalise with apps. widgets. contacts and photos. A button on the left side shrinks these screens to a cube for faster switching. as scrolling through them by swiping your finger across the screen is hit and miss. There aren't many installed apps. so you'll probably want to find some more. There are websites that specialise in Java apps. and most social networking sites have their own mobile version. We successfully downloaded and installed a Facebook app from IIMIW.gerjar. com. and the process was relatively painless. We loved the Viewty Smart's highresolution screen. which was bright and vibrant. Its touch sensitivity wasn't perfect. but was better than that of other phones we've tested. Scrolling through Goog\e Maps was quick and smooth. for example. Support for OivX movies and the inclusion of Dolby Mobile make it ideal for watching movies. The only downside is the proprietary headphone/charging socket. but LG provides a 3.5mm adaptor with remote control. Oespite its 8-megapixel sensor. the camera is a disappointment. Colours were unnatural. and there was more noise in our low-light test than on cameras with 2-megapixel sensors. Fine detail was lost in dark areas. and jPEG compression artefacts were evident. On the plus side. its battery life in our light-use tests was the best in the group at well over 40 hours. You can add email accounts from webmail services 0( Exchange. but you can't synchronise your contacts and calendar automatically with online services. which makes the Viewty Smart seem less smart than the com petition. It's still a good-looking phone with great multimedia capabilities. and a much bettervalue java phone than the GTSOS. but Samsung's jet is a better buy.
SUMMARY
SUMMARY
SUMMARY
VERDlCT .... n ~xc~ l .., t "", ltim ~ dia phon~ with gorgoou, (olou~ on i15 larg~ ""r~n. and pt~nty o f "Pps to h~p you organis~ your social life
VERDICT Sma ll and Ught with a good i ntmM~ and pl..,ty of "!Ips. but th~ tDlJc:h controlle" it down. and the W"0W1 and camera aren't the best here
VERDICT D.. pit~ t ~ di.appointing camera. t~ Viewty ha. good bask app •• plffity of ,torilge.IOflg battery life and a great scr~n for watchi ng movies
SMARTPHONE 3.11n 800.<480 r.so/ut"", LCD. S·m.gap",. 1,..--a.lGB "",all". 8lu
SMARTPHONE 2.81n 24().<320 ... so/utlon LCD. 32·...... g~pi.~1 ,am..a. lS6M~ "",all". BI .... tooth. Wifi. USB conlll'ct;"'ity. 6.2 """". tall
SMARTl'HONE 31n 600.<480 ... so/ut"", LCD. 8 ·megilfllxet ' ....... ra. 1.5GB storage. BI .... tooth. Win. usa connectivity. • .7 hours· talkti ....... 13'1\ daY'· stoodb)-. 1()9xS6.llmm. 10"&
amazingly bright colours and a high, SOOx480 resolution. Only LC's Viewty matches it for size, but the Jet's screen blows the Viewty's
away for quality. The 800MHz Qualcomm processor makes the Jet feel zippy, and the touchscreen benefits from the extra power, although it's not always completely responsive. S
JANUARY 2010 . COMPUTER SHOPPER
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P.... RTCODE
LGGC900BlJ( _U ~
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SMARTPHONES
HTC Hero
PALM
*****
***
***
The S-megapixel camera shoots video and stills. Low-light shots are poor comp
Palm's Pre is a stylish lozenge of a phone with a minimalist look. It has a single button under the screen, but there's little else to interrupt its smooth, rounded edges. Open it up, though, and there's a full QWERTY keypad with raised keys that make typing easy. There's 8GB of intemal memory, but no memory card slot. Palm's webOS supports multi-tasking. so after opening an application, you can press the home button to shrink it to a 'card'. You can flick through open applications thiS way, or simply flick one upwards and off the screen to dose it. To go back, you swipe right -to-left under the screen. The system is incredibly easy to learn and makes keeping track of multiple apps a breeze, WebOS imports your contacts from Facebook, Exchange, Google and Linkedln and lets you seem them all in one interface. The same system applies to email, messaging and calendars. You can search the entire contents of the phone simply by typing. and if no results are found, it suggests sites to search. The 3.2-megapixel camera takes acceptable photos, and the flash helps in low light. Sadly there's no video mode. Colours were great, but noise was visible in dark areas and the resolutiOl1 isn't high enough to reduce the effects of JPEG compression. Palm's App Catalog isn't as comprehensive as Apple's App Store or the Android Market, but there seems to be enough interest in the new phone to encourage developers to create more content. The menu for each app is located in the top-left comer of the screen, and is incredibly easy to miss. While the main screen and menu feel smooth. the device can be slow to react once a few apps are open, and its battery lile is poor. The slide mechanism feels clunky and fragile and, when extended, the edges of the keypad are quite sharp. Finally. the USB port cover is hard to remove. The Pre and webOS are a great effort at creating a more intuitive smartphone, but as with many first -generation products, there's still a way to go. We hope to see more Palm models in the future that improve on the Pre, but there are better phones at this price.
Nokia's N97 is a beast of a phone, with every feature imaginable in its 1SOg. 18mm-thick case. As well as the usual WiFi, Bluetooth and GPS, it has a backlit QWERTY keyboa rd that slides out from under the screen, a S-megapixel camera with a Carl Zeiss lens and twin-LED flash, and 32GB of internal memory. Touchscreens are becoming ubiquitous, but some people prefer a real keyboard. Sadly, the N97's is disappointing. Its keys are flat and have very little travel, so feedback is limited to a beep as you press each key. The layout isn't ideal, either - the Space bar is on the right and is only 50 per cent wider than the other keys, while the sole Shift key is 011 the left. The number keys along the top row are accessible only via a key com bination, so making calls is easier with the OI1screen number pad. The camera produces better results than most phone cameras, and the twin-LED flash helps in low light. However, the results aren't as good as those from even a budget digital camera. The battery lasted for over 35 hours in our light-use tests, but bear in mind that WiFi, GPS and 3G are all switched off for this. Using them will reduce this time significantly. Nokia's Symbian operating system looks dated and has a complex menu system, We get the impression that developers are keener to write apps for the iPhone and Android phones, as Nokia's Ovi Store is full of ringtones, videos and games, Office and Exchange support is good, though, and apps for facebook, YouTube and other popular web services are bundled. You can customise the home screen with widgets for Facebook, email and contacts, although this felt cramped and messy. The screen changes to landscape mode when the keyboard is opene d, or when you're watching a video. Touchscreen control is accurate, and felt reasonably quick most of the time. A single button under the screen switches between the home screen and the menu, and a slider on the side of the phone locks and unlocks the screen. The N97 may be powerful and packed with fea tures, but it's dated and clunky compared with the iPhone and Android phones. Although some will be tempted by the keyboard, the N97 is expensive and we can't recommend it.
SUMMARY
SUMMARY
SUMMARY
VERDICT Th~ n..w H ~ ro is fast. with a good lCl"",n aM Ulm~ra,and Andfoid', unrMtrictrv~ softwar~ is complemented by HTe's Sense "pps and in terfact
VERDICT Th~ Pr~
i. intB~.ting oot ItawN: it has som~ amazing f~.tull" bul is 1~1 down by a !low proxtssor. poor I»tlery life and software quirks
vtRDlCT ~ k~yboard
SMAltTl'HONE 3.21n 320x480 .-.s<>lot"" LCD.
SMARTPHONE 3.11n 320, 400 ruoi"'iQn LCD. 32 · ~g.pi~1 c.m .... , 8GB 'tor.~, Illu .t oo t~ . Wifi, use c"" ... ctivity, 5 hours ' talkt""', 12'" day" standby,
£49 on E29-per-month,
la-month contract From www.orange.co.uk £353 inc VAT From www.lambdatek.co.uk/ componentshop/
HTC's Hero is a la rge touchscreen phone that runs Coogle's Android operating system. HTC has added its own interlace, which it caUs
Sense. T-Mobile also sells the Hero as the TOLlch GZ. Here we review an updated version from the Hero fea\I.Jred in Shopper 26 1.
S-~gapi .. l ca~r•. 21111MB "or'!l", 8tu.toom , use, WiFi CMnKtrvity, 7.8 hours' talkt"". 31.3 day<' standby. 112xstixl4mm. 13Sg
.
Pre £97 on a £29-per-month, l8-month contract From www.o2.co.uk
£416 inc VAT From www.handtec.co.uk
i. disappointing, .nd t~ Symbian OS f",l, outd.t..! compall'd with lhose
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DETAll5 www.htc.c
DETAILS www.palm.c
DETAJl5 www.nol:i •. co.uk
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'''''
COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
SMART PHONES
SAMSUNG
LG
APPLE
GT-17500 Ga laxy
GT505
**
**
iPhone 3G S 32GB Black
£147 on £29-per-month, l8-month
contract From www.o2.co.uk £431 inc VAT From www.handtec.co.uk
Samsung's Ga!axy is a smart-looking Android
Free on f20-per-month , l8 -mont h contract From www.orange.co.uk £460 inc VAT 5lM-free From www.handtec.co.uk
*****
10274 on f29-per-month, l8-month co ntract £538 inc VAT SIM-free From www.02.co.uk
viewing or editing Office documents, and while you get some free apps lor viewing liles, you'll have to pay extra for an app that can edit them. We feel that Samsung has mi55ed a trick here comp:ared with the interface and apps that HTC provides with the Hero, for example. Dt-spite having a marginally larger screen than the company's Jet, the Galaxy's has a lower resolution. so images aren't as sharp, It's better than most other smart phone screens, though, The camera appears to be the Silme as the Jet's and photos suffered from the same washedout colours and poor contrast in low light. The phone feels well built, and the buttons are large, except for the odd Home button. This has no icon, so its function isn't obvious at first glance. The central navigation rocker is a nice touch, as Android benefits from having finer control of the cursor than a touchscreen alone offers. The screen feels smooth. but while the Galaxy has the Silme processor as the HTC Hero, Android doesn't feel as well optimised. You have to hold a button on the side of the phone to unlock the screen, which is annoying. While Sam sung's OLEO screen is better than those on other phones. it's not as good as the Jet's, and its basic version of Android is disappointing for the price. It t icks all the right boxes lor hardware and features, but the Galaxy doesn't feel as if much effort has been put into it. HTe's Hero is much better value.
LG's GTSOS is exclusive to Orange on a contract. It isn't technically a smartphone, but you can download Java apps in the form of widgets. These reside in a ba r at the bottom of the screen and can be dropped on to the home screen. You can auto·arrange the widgets by shaking the phone, and swiping a finger along the top of the screen takes you to your favourite contacts. There are icons at the bottom of the screen for the dialler, contacts. messaging and the main menu. The interface isn't intuitive, but it gives you fast acce55 to common tasks once you're used to it. We're not fans of widgets, as they don't give you as much control as a full app. They don't synchronise with services such as Exchange or Google either. so you'll have to enter your address book and calendar by hand. You can retrieve email from webmail (POP and IMAP services) but not Microsoft Exchange. As wel( as Call and End call buttons, there's a button under the screen that works as a quick launcher and task manager. Along the side are volume controls, a camera button and a lock button, The screen is bright and dear but soon gets greasy, and its touch sensitivity is dunl:'(. The camera is the GTSOS's best feature, as it takes vibrant images with not too much noise. There's a micro-US B port for data tra nsfer. which doubles as a headphone socket - a 3.Smm adaptor with in-line remote is include d. The phone has just 60MB of internal memory. and Orange doesn't bundle a memory card. Although you can download more apps for the phone, they're limited to trial offers, slimming apps and trashy 'mobile boch'. There's no Facebook, MySpace or Twitter except through the browser, and no way to load more apps from the internet. The GTSOS is well built with a good camera and screen, but is (et down by awful application support. The lack of memory is unforgivable at this price, too. It has potential, but the GTSOS is hardly a smartphone as Orange ships it, and it's inconceivable that it should cost more than the better-equipped Viewty Smart.
Apple's new iPhone has a laster processor and graphics chip, and more RAM than previous models. Storage capacity has risen to 32GB from the iPhone 3G's maximum of 16GB. These changes have reduced app and data (oading times dramatically without reducing battery life. Wi th the latest firmware, it lasted over 40 hours in our battery test, but it's worth noting that this was without power-hungry components such as WiFi or GPS enabled. As well as a higher megapixel count, the camera now has autofocus, and you can tap on the scree n to choose where to focus. Exposure was good but photos suffered from noise in low light due to the lack of a flash. After you record video, a timeline appears above it, allowing you to trim the start and end, Another new capability is voice control. which you activate by holding down the Home button. It only supports playing albums and calling contacts, but it worked reasonably well in our tests. Our favourite feature is the new oleophobic (oi( resistant) screen treatment, which is also found on HTe's Hero, It won't stop greasy fingerprints appearing on the screen. but it makes them easier to wipe off, and the screen is practically frictionless. There are drawbacks, though, The most obvious is the price: the iPhone 3G S 32GB costs £274 with an 18-month contract or £S38 on O;s Pay & Go. The 16GB model is slightly (ess e~pensive, at £ 185 and £440 respectively. We also dislike the way Apple ties you to its iTunes service, and insists on rubber-stamping applications - a major contrast with Android's open source philosophy. The 3G S is certainly the best iPhone yet. There's little reason for iPhone 3G owners to upgrade, but anyone else is likely to be sorely tempted, It's a superb piece of engineering. with grea t apps and a wonderful design, but it's very expensive and ties you into Apple's highly regulated software. If money is no object, though, it's still the most desirable phone on the market. It wins our Ultimate award.
SUMMARY
SUMMARY
SUMMARY
VERDICT A .ub-par '«~n and an unadornN Android in.tallation make tile GaLaxy.-n like Itss than the SlJm of its parts
VERDICT lG·. hardwar~ ha~ potff\ti.ll. but tile GTS05 i. ham,trung by • lack of bundlPd appliClltions and ~ x tef11.il l memory
VEROICT Slid and intuitiw. tile iPho"" i. nill th ~ ,,,,,.ummate 5martp/lone, bY t it'. expen."'" and open·source Android phones are catching up
SMARTPHONE Hin 320. 480 ~utlon LCD. S-m.gap",. 1cam..", 8GB 'Ior.go, 8/U'loolh, Wifi, USB
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phone wit h a vivid OLED screen that makes viewing photos and vi deos a pleasure. Its
S-megapixe\ camera has a flash, and there's a 3.5mrn headphone jack. It has 8GB 01 internal memory and memOlY card slot, so there's plenty of storage for music, videos and photos. Samsung has if15la\!ed only the IxIsic Android oper,l\ing system, but you have access to a wealth 01 apps in the Android Mar\(et. If
you only use Goog!!' services, such as Gmail and Goeg\e Calendar, this will sullieI', but there's no attempt to merge data between
services, as with HTCs Sense or Palm's webOS. S"msung h(lsn'\ insta lled any apps for
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JANUARY 2010 . COMPUTER SHOPPER
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Labs verdict Smartphones "h I' '''
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To test battery ~fe we time how long each phone can play an MP3 file co repeat
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With so many features in smartphones these days, there isn't a one-size-fits -all choice. T-Mobile's Pulse is good value, thanks to its Android operat ing system, a decent screen and good came ra. It costs only £ 180 on pay-as-you-go, plus £S per month for internet access. It wins a 8udget Buy award. Samsung's Jet is ideal for planning your social life. Its fast processor and lovely OLEO touchscreen make it a pleasure to use, It wins our Best Buy award. The iPhone has held top spot for a while now, and is still a remarkably good phone.
but it's very expensive. For this reason it wins an Ultimate award. HTC's Hero matches the iPhone for s~d, ease-of-use and application support. It costs just £49 on a £29 per month contract and wins a Best Buy award. ED T-MOBILE Pu lse
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***** SAMSUNG SBOOO Jet ~ . ,. ***** ~ HTe He ro '~irit~ ***** APPLE IPhon e 3G S 32GB Black ***** COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
YOUR COMPLETE GUIDE TO WEB DESIGN
-30 8U\\'0
,..5\"£ \N M\NU1' E S
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GEDLDCATIDN
NO HIDING PLACE
Yliur mollllS plffine and BE tim revSaI your Sxatl lol:litllin to all manner oRltlms and 6rganl5atHtinsvStewart MlltfiSlllllliks at tfi8 !:t 6RI!s and tllS tlTr6ats liRg66lct:l1tmn
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hey know where you are. Not a trailer for a bad horror flick, 001 an increasingly likely truism for the digital <181.'. Your mobile phone ,md
security cards - are used to pinpoint us to Within a few metres. It's a dream for people marketing local restaurants or taxi services, but a nightmare for anyone who fears the long arm of Big Brother.
computer can reveal your whereabouts, and various organisations and authorities are very interested in finding it 001.
Geolocation is potentia\(y extremely useful. It's the technology that means that when you go to google.com from any computer in Bri tain,
you're automatica\(y taken to google.cQ,uk and have the option to search UK-based websites only. Hop across the Channel and the search results will focus on pages in French and aboot trance. With improved geolocat ion facilities built
is into Coogle's Chrome ,md MoziUa's Firefox
o browsers, the services that can help you find
Syour place in the wond are invaluable for
mapping and social-networking applications. The more connected we become, the more accurately our position can be tria ngulated. ~ Mobile phone cell information, GPS signals and :I WiFi hotspots - even RFID tags built into 1:
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Whether it's a smartphone's GPS or a wireless laptop, geolocation systems have come on in leaps and bounds recently, sometimes pinning people down to within a few metres. ' In the UK we have about 75 per cent of the country mapped, and London is one of the best cities in the world for accuracy: says Ted Morgan, managing director of location provider Skyhook. ' In London, for example, it's accurate to about 20-30 metres." Skyhook is one of a number 01 companies providing oosiness-to-oosiness geolocation services for commercial websites and mobile applications. It's easy for any website to see the IP addresses 01 its visitors, but companies such as
Skyhook are able to convert this IP address into a geographic location, For mob ile devices such as netbooks and mobile phones, Skyhook employs a combination of techniques to pinpoint people's position, such as by looking at which WiFi networks are in range and comparing it to the company's database.
.to. Skyhook's website (www.skyhookwlreiess.com)
explains how it uses WiFi, mobile phone and GPS networks to pinpoint customers' positions
COMPUTER SHOPPeR • JANUARY 2010
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GEDLDCATIDN
Dell's Mi ni 10 netbook includes built·i n GPS hardware and comes with Skyhook software pre-installed to let users track thei r own position
'4
the street. Go to the BBC iPlayer while abroad, request to download last night's editior"l of Top Gear and - even il you're a licer"lce payer - yoo will be politely declined, The service is available only to UK residents, "It really winds me up, because I travel a lot with work." says
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Many websites that use geolocation do so to bring its users more relevant information. Say you were looking for a local laptop repair shop, A website will ask you to share yoor location so that only businesses within a few miles show up in results, possibly with mapped directions. The potential uses for this informatioo are huge, "The iPhone App Store has added 3,000 location-based apps in just over a year," says Morgan. "Yoo ca n get fitness apps that show how far yoo have run, a service that calls up a taxi based on your location, and with social networking you can see where you friends are if they have it switched on, they show up on a map. We've put together services so you can see the local weather, events near you, Flickr images taken nearby, jobs in the area and property for sale ... there will be potential for advertising.' Continental Air\ines' website changes like a chameleon, depending 00 where you are. It uses geolocatioo to decide which version of the site you will see; there are 60 different versioos in eight languages. Oestinatioos arK! prices are at( dependent on where you are. Friends on fire is typical of the way in which social networks dream of using geolocation details. Published by the fire Eagle team at Yahoo!, the service marries geolocation information with Facebook information, mear"lir"lg people can see their friends appear Or"l a map if they have signed up too. Friends on fire uses Fire Eagle's conservative privacy policy, which is commendable. You can set the software to show your exact locatior"l or to show your COUr"ltry, regior"l or town, and choose which of your frier"lds
can see you, However, once given permission to publish your location, it will continue to do SO until you remember to switch the service off. Services such as this, which are also expected to appear on Twitter soon, can be more than a gimmick. Imagine how many times a friend has been in the pub next door and you never knew. This is social networking crossing the boundaries between the intemet and the real world, which is the space in which it becomes most useful. However, while many 01 these tracking services are for the benefit 01 coosumers, it's the marketing men that could be the real beneficiaries. The first wave of geolocatioo arrived with much ballyhoo when mobile phone location became an affordable add-on to handsets around seven years ago. The marketing men became feverishly excited, overcome with the possibilities of selling restaurants, music or cinema tickets as consumers came within range of retailers. Critics claim this just opens up a new wave of corporate intrusion. "I don't see these as being of any advantage to the general customer," says Ian Angel, a professor of information systems at the London School of Economics. "This is just ar"lother way for businesses and other commercia! operators to get at us. We've had it with cold ca\ling and sp
The companies that are employing geolocation for new software services are only half the story. These are the friendly faces of geolocation, but they have some bully-boy cousins that use the same information to exert cootrol. Accurate location is a double-edged sword. On the ooe hand, users will want the most precise locatioo possible if they are trying to cyber-hai! a taxi or if they're using Google's Location in conjunction with maps as an impromptu satnav. On the other hand, if they're being located through their company-supplied mobile phone, they might hope for a fuzzier geo-placement that won't define whether they are in a client's office or the pub next door. The bad news is that much of the activity currently utilising the ability to pinpoint consumers is detrimental to the average man on
JANUARY 2010 . COMPUTER SHOPPER
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Gillian Proctor. a fashior"l buyer from Yorkshire, "I'd really like to watch the news and fa5t£nde~ while I'm away ill'm missing home, and I should be able to because I have already p.1id lor the service, but just because I'm overseas it won't let me." Movie download sites use the same sort of restrictions to enforce regiooal distribution models. Online gambling sites also use these restrictions to block access to comply with laws in jurisdictions where or"llir"le gambling is banr"led. In theory, at least, only websites that you had signed up to share your geolocatioo data With would actually be able to use your locatioo for these purposes, but often consumers grant permissiOr"l unwittingly when they accept the terms ar"ld cOr"lditior"ls. "In most cases you have given permission to be located: says Kerry Lar"lgstaff of geolocatioo service specialists Quova. "Banks do it all the t ime. They ~r"lOW what browser you normally use, what time of day you normally sign on, where you're based and the sort of computer you use. If you sign on and aU these things are dilferer"lt, then it will raise a flag: The police and other security services are also aware of geolocation's potential for locat ing suspects. They've used mobile phooe cell inlormation to trace crimir"lals for several years, and IP address ir"lformation is widely used for tracing web-based criminals, While few people would suggest the police shouldn't have access to this information for crime prevention, there are real concems that a lack of ur"lderstandir"lg of the technology leads to horrendous mistakes. Last year's report from Sir Paul Kennedy MP, the Interception of Communications Commissioner, revealed details of how police had conducted a heavy-har"lded raid Or"l a suspected paedophile based on his IP address. only to arrest a completely inr"locent mar"l. The authorities had mistakenly identified him because they hadn't accounted for international time differences when tracing the IP address, which are usually issued Or"l a temporary basis and passed on to other users later. Kennedy said that "the whole process 01 obtaining data relating to IP add resses has b~n re-examined" and that "better checb and balances have been put in place".
The biggest threat to the proliferat ion of geolocatioo services is the concern users have over prwacy. People worry that a phone or laptop with location-based services switched on could make them visible wherever they are. Given how ohen those in authority mess up with our data, this is a sobering thought. There are rules governing how location data is used. They state that comp.1nies must get
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find out how much your IP address can reveal about YOIJr location and type of Internet connection users' permission before passing on their locations to third parties, and send them remin ders that they are ~ing tracked.
·Privacy is a big deal because we have to convince the public that their location won't be used against them: says Skyhook's Ted Morgan. ' Otherwi5e they will simply stop using it. We are involved in the W3C st,mdards that will govern the way people can use the information. Our
privacy policy states that the users have control and we don't know who they are. "If they are using the standards, then whenever a website asks for your location it has to prompt you for permission so you know they are doing that - it's a big p
Quova Similarly points out that it doesn't hold any information that can identify who the targets of it5IP-based location are, but this doesn't guarantee anonymity, "We don't have any identifying data, we just have a database that gives the location of an IP address," says Langstaff. "Some of the third-party sites, our customers, might have
user-generated data, which does identify the people, but they will normally be people who have agreed to be located as a condition of using that service." Google has a strict policy, too, but stresses that once users have given the company permi55ion to share their data with another website, it is out of Google's hands. "To protect user privacy, the Gears Geolocation API server does not record user location. However, third-party sites may do so. and we recommend that users only allow websites they trust to access their location: the company says. The problem is that, for most users, it will be very difficult to keep track of which sites they have given permission to trace their location. With an ever-widening pool of sites with access to that information, the potential for data leakage grows exponentially. "Most of these people are reliable arK! responsible, and so are the phone companies who already have access to location trace
information," says Philippe Golle, a security and privacy expert at the Palo Alto Research Center. "But more and more people are signing up to location-based services, often with smaller comp.lnies. That means more people have acce55 to the traces, and the more people that have access, the more chance there is of somebody leaking. losing or stealing that information: One suggestion for reducing the impact is to scale back the accuracy so only the town or neighbourhood rather than the exact address is available, but even introducing this fuzzy layer of geo noise won't mean that people aren't able to identify you and your addre55 from the data, even if you conceal your name. "Anonymised geolocation da ta can easily be traced back to the person if anyone got hold of the records." says Golle. "It's easy to identify the place they spend the most time, which is uStlally home, and then the second most time. which is the office. Even if that data is anonymised, there are many people who are unique in where they spend their time, so it's very easy for anyone to wort oot who yoo are." But is there really any reason to be concerned? Can the world's corporations, the authorit ies or even gangs of cybercriminai5 really do anything harmful by knowing your movements throughout the day? "There are lots of people who'd like to see what yoo are up to and where you go,' says Golle. "Imagine if your health insu rance could see how often you went to a fast- food restaurant - they might up your premium based on your diet. Or a ca r insurance company coold see how fast you drive on the motorway and up the price. That's to say nothing of how many divorces there might be." Although internet tracking is the biggest growth area in geo-placement, mobile phone tracking is the oldest of the common geolocation standards, and still remains fairly accurate. The
Smoke and mirrors L aYlnq low wl l h p roxy servers t's not just criminals who want to hide their location; there are numerous reasons to want the website you're visiting to think you're located elsewhere. For example, companies use geolocation to tailor the content you see, but they make no concession for the fact that people regularly travel. You might be away on holiday or business in the US, but that does not mean you want to be redirected to US websites. Prory servers can be useful tools for hiding your reallocation, and even more useful for pretending to be located somewhere else. Using a UK-based proxy from France, for example, can give access to the BBe's iPlayer, when normally it would be blocked. Beware, however, that proxy servers inhabit the margins of the internet's wild side. Although some are credible, and even offer a professional service, others are considerably flakier. Meanwhile, some websites detect the use of proxies and anonymisers, and may either blod services or provide non-localised content in response. "We currently have nearly 700,000 proxy servers on our Anonymiser proxy file list and we can make them available to any of the
I
customers using our geolocation service," says Kerry Langstaff of geolocation firm Quova. "What those organisations choose to do with those details is up to them - some people block anything coming from a listed proxy address, others don't - it depends on how important knowing where the surfer is based is to the organisation." A web search for · proxy server list" harvesl5 dozens of websites listing sites acting as go-betweens, but you may need to try more than one. These services (especially the free ones) apj){!ar and disappear as often as a Peckham malicet stall trader. Beware also that using a private proxy without the permission of the owner could be a breach of the Computer Misuse Act, but many services are freely available or offer a free trial period. If using a proxy server of unknown integrity, ne ver enter any sensitive information as it could be intercepted at the proxy. Once you've chosen a proxy, you need to tell your browser where to direct il5 traffic. In Intemet Explorer, click the Tools menu followed by Internet Options, Connections then click the LAN settings button. Check the Use proxy server .. button and enter the address given by the proxy server.
Choosing a proxy server based in the country you where you wish to appear resident will fool all but the most geosensitive websites. Using a free trial version of a publicly listed proxy server, we were able to access the BBe's iPlayer and download programmes, but there are other services that offer real anonymity for more serious objectives. The Tor Project uses a series of proxy relays to hide the identity of human righl5 wolicers, journalists and whistle blo~rs who would rather not let the state authorities know what they are sending and from where.
... A UK-based pro~ y Server can fool the BBC's iPiayer into letting you download programmes when you' re overseas
COMPUTER SHOPPeR •
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JANUARY 2010
GEDLDCATIDN Ever decreasing circles Ttle technology berHrld geolocat lon
G
eolocation te
1999, and the first patents were granted in 2004. But the methods used, acc:uracy and the ability to patch the raw data into usable
software have come a long way. Mobile phone trKking and the GPS services in mobile phones were the first ways of pinpointing a user's location, but web
browsers are making increased use of this information as it grows more accu rate. Mozilla Firefox and Google Chrome have
both recently introduced location-aware browsing thilt lets websites ask the browser where yo u are, provided you give permission. "If you consent, Firefox gathers information
about nearby wireless access points and your
phone companies have known where you are for several years. They need the information to pass your call from one cell to another as you move through their range. They reta in that information for regulatory purposes - so the police can demand your details if your phone has bee n logged near a murder scene, for example, However, the potential for abuse 01 mobile phone tracking technology is huge, Companies such as traceamobile,com offer services to both parents and employers that allow them to track the whereabouts of any phOfle that's signed up to the service, These services show the 10catiOfl of a registered phone on a map in a web browser, following its movement in real time. This has major privacy implicatiOfls if abused. Privacy advocates have criticised just how easy it is for an employer or parent to give a snooping phone to workers or children without informing them. Traceamobile says it sends out occasional text messages to the phone to remind or alert them that they are being tracked, but privacy camp
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computer's IP address," the company says. "Then Firefox sends this information to the default geolocation service provider, Google Location Services, to get an estimate of your location. That location estimate is then shared with the requesting we bsite.» More accurate systems are being developed. IP address location was fine for identifying which country a computer use. is based infor investigating potential credit card fraud, for example - but useless for finding the nearest pizza restaurant. That is all changing. "Over the last 10 to 15 years, people have been working on locatio n-based services, but it didn't always work as well as people hoped,~ says Skyhook's Ted Morgan. "With GPS it's not too accurate in buildings and downtown areas.
While the technology currently fuelling the geolocatiOfl debate requires consumers to use gadgets and kit that we have to enable, the next wave could have more sinister, Orwellian undertones. Employers and authorities are considering a much more personal approach, practically barcoding people to see where they are, how and when they move and who they come into cOfltact with. It may sound like a control freak's dream, but the technology is already ready and able - it's merely the social and ethical concerns that stand in its way. A project dubbed "the intemet of everything" is under way at the University of Washington's computer science depdrtment, where students have signed up to a project that tracks both people and objects throughout a huge campus building. mapping them 011 a web browser that everyOfle can see. The project's organisers issued RFIO tags to volunteer students and lecturers, and also attached them to items such as keys and laptops. These people and objects were then tracked though a network of 200 RFIO readers spread throughout the building. "We have been looking at simple apps to find friends or lost objects and that went fairly well, although usage dropped off when people got more familiar with the software and it was no longer a novelty: says Even Wellbourne, a lecturer involved with the project. "But now we have improved the software so people can look at where they've been - and ask "How olten have I used the stairs instead of the lilt?" - and compare their activities to their friends. "The key to getting people to use the technology is setting rules aboutl'lho can see you and when. It might be that my boss can only see me when I'm in my office, or it might be that only people working on the same project can see me during lunchtime, but people need cOfltro! to feet comfortable with the system." According to the researchers, the amount of concem over privacy depended very much upon who was able to access the data, "On a scale of one to five, when it was friends they were not concerned about privacy: says Wellbourne. "When asked about how concerned they'd be about an employer seeing that data, the rating shot up to 3.7. When asked how
JANUARY 2010 . COMPUTER SHOPPER
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The hardware is expensive, so it wasn't too good for consumer applications. 'We use WiFi network identification, mapping the signals of 110 million access points, and when your smartphone or laptop picks up the signals we triangulate them. The network is built around private and business networks and also combines with GP5 and cell strength information to draw a picture using the best data available.~ Even the services that rely on IP addresses are getting more accurate. "Generally we can get it to within 25-50 mile radius," says Langstaff. "We use lists from ISPs, but we also have a team of researchers that study network geography, the type of connection, its speed and other factors.~
.. The University of Washington's tracking system c~ n monitor objects liS well ~s people
concerned they'd be about the government, that shot up to five out of five ," The concept of being monitored around the workplace or wider environments using RflO tags might seem far-fetched, but there are already 17 million people in Britain carrying just such a device. Londoners use Oyster cards to access buses, trains and tubes in the capitaL The information of their movement is logged to enable the transport authorities to apply the right charges to the cards. Transport for London says this information is confidential. but the details are stored on the company's database each time a passenger passes through a turnstile, and are available for the police to access, The natural extension of this is the inclusiOfl of similar technology in the government's proposed ID cards, and strategically placed readers to capture the location and date-stamp data 01 anyone carrying a card. "It has always been part of the card's design to facilitate 'conlactless' operation using EPC! RFIO chips," said a spokespersOfl for privacy campaign group N021D, "The cards will not contain the audit trail that will be on the register, so the cards could not (eak information about where citilens had been, but the various RFIO card encryptions currently available have been hacked. Any new system could, given t ime, money and skills, also be cracked." Essentially. that is the danger with all the geolocation services. In their own right, they are innovative and often useful, but there will be serious concerns about how the information is used and secured as it becomes more widespread. GJ
STOP SPAM FOREVER
SAY NO TO SPAM Spam has become the bane of many a PC user's life. Luckily, there are ways to block these unsolicited emails, as Simon Edwards explains n'jone who uses email knows that
A
spam is a serioos problem. The
powerful Outlool< email. contacts manager and calendar program includes a spam filter.
amount of junk email many of us
receive is overwhelming. The best way to deal with it is to ilVoid altrilcting it in the first place. On the opposite page, we'll
show you how to avoid exposing your email account to spammers, but you're probably al ready receiving some spam. There are three main ways to handle these unwanted messages: you ciln use your email program's built-in anti-spilm filter, install
anti-spam software
Of
use an anti-spam service.
BUILT-IN SPAM FILTERS II your email program contains an anti -Spilm filter, you can use this to move any spam you
download 10 a special email folder. If it worts as it should, all your legitimate messages will remain in the inbox, while the adverts, viruses and other rubbish will be stored in a folder called spam, junk or similar. ~ Windows Mail. the free email program 1li that comes with Vista, has built-in junk email i protection. XP comes with a free email program E called Outlool< hpress, but it lacks an anti-spam ~ filter. You could insta\! Thunderbird. a free email program from l'VWW.mozilla,com that works with ~ both XP and Vista, as it has its own junk filter. In :I contrast to Outlook hpress, Microsoft's more
§
ANTI-SPAM SOFTWARE Generally speaking. dedica ted anti-spam programs are more accurate than the filters built into email programs. Some have a vast number of options that let 'Iou tune them and improve how well they work, while others become more accurate as you tell them which emails are acceptable and which are not. Many security suites include anti-spam protection, but standalone programs are also available. The optioru; include Cloudmark Oesktop (l'VWW.cloudmarlccom) and SpamPal (WNW.spampal.org). SpamPal is a free utility t hat scans email as you download it. When it sees something suspicious, it changes the potential spam message's subject. For example, a spam message with the subject line "Enlarge pills 4 u" would appear in your inbox as "***$PAM' " Enla rge pills 4 u", The program has a lot of optioos and, with some tweaking. can do a good job of identifying spam messages. However, it's not as easy to set up as many other programs, You'll also have to set up so-called rules in you r email program to move tagged spam messages automatically from your inbox to a spam folder. It works with all
popular email programs, though, and is a good choice if you doo't want to spend any money. Cloudmark Oesktop. which is available for Outlook Express, Outlook and Thunderbird, costs $40 (around £26) per year. It appears as a toolbar in your email program arK! displays a series of options. You can choose to mark messages as spam or phishing attacks {where spammers send emails purporting to be from your ba nk in an attempt to make you reveal your
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COMPUTER SHOPPeR • JANUARY 2010
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STOP SPAM FOREVER ~Ic:
_ .
_ _. -_
_.. _---
--
The minus touch AVOiding fa lse POS it ives and negatIVes Weak anti-spam software allows unwanted messages into your inbox. A spam email that passes through your defences is described as a false negative. When your inbox is stuffed with spam, even thou gh you have anti-spam protection, you're suffering from false negatives. The worst kind of protection suffers from both false positives and negatives. In other words,
:::..-=.~..-;;:--~----'-
--
... Set up a tree Google Mall account for activities that may expose you to spam account details} and unblock useful email that has been classified as spam by mistake, The beauty of this program is its simplicity. There are virtually no settings for you to play with, and installing and setting it up is very easy. Every time you flag an email asspam.this information is fed bad to the service, which helps to protect other people,
database, you're confirming that your email address is valid and that a human is reading email sent to it. We don't mean to offend but. by trying to unsubscribe, you're also showing that you are a bit nai've, which makes you particularly attractive to an internet fraudster. Finally, spammers ra rely use their own computers. Online crimina15 often use hijac~ed computers to send spam, which means that replying to spam will often just send a message to an innocent victim of a computer virus. This won't do you any harm, but il won't help either, You might be wondering how a spammer got your address in the first place. Email addresses appear all over the intemet on websites and chat forums, in databases maintained by online stores and services, and in friends' address books, Spammers can scan websites and forums for email addresses, hack databases and use viruses to read private ad dress books. There's not much you can do to prevent your details being stolen from commercial or government databases or from a friend's PC, but you can control how your email address appears on websites and forums. Consider using disposable email addresses for certain activities. For example, if you sign up to use a chat forum, create a new GoogleMail email address for free at hltp:/imaii.googie.com and use that to create your forum account. If tOHents of spam start to appear in this account, simply change your email address to something e15e - or choose a site that protects its users more effectively. When you sign up with some websites to use their services. you'll probably be asked if the company can send you special offers. Look closely and you may also see a request to provide your details to other companies, If you want to cut spam, you should untick any boxes that give this permission. Use a unique, disposable email address as well, and you can see if the company has betrayed you - if spam pours in, you'll ~now that your email address has been sold or stolen.
ANTI-SPAM SERVICE All anti-spam utilities and email program filters check downloaded messages to see whether or not they're spam. Anti-spam services block the spam before you download it, so you're less likely to end up with viruses on your PC and, if you work on the move, you'll spend less time and money downloading unwanted email. Normally, only businesses can sign up for these serviceS; however, you can get an effective anti-spam service for free by filtering your mail through GoogleMail (see page 115).
AVOIDING SPAM If there's a golden rule when dealing with unwanted email. it's that you must never reply to a spam email. There are a number of reasons why you might be tempted to reply, but no good will ever come of it. Here's why. Spam adverts may not be all they seem. Sometimes a genuine business will send adverts out by email. but if you didn't ask for them, the business is behaving unethically and perhaps even illegally. Would you trust such a company to handle your credit card? Do you believe that the software, pharmaceuticals or designer watches on offer are genuine and not fakes? If your only contact with a company is through spam, there are plenty of reasons to distrust ft. Another reason not to reply is that spammers collect email addresses. They do this so that subsequent campaigns reach even more people. When you reply to an email whether to order something or to unsubscribe from the spammer's
EMAil PROGRAM
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... CJoudmark Desktop is an easy way to stop spam
If you use Windows Mail (Windows Live Mail in Windows 7), Thunderbird or Outlook, you already have some anti-spam protection to hand. Even if you already use an anti-spam service, you should still allow your email program to help out. Windows Mail comes with Vista but, even though it's free and easy to use, we recommend installing MoziUa Thunderbird, This email program is also free, but it's much more powerful and comes with edra security options. You can download it
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your real email messages end up in the bin and your spam ends up in your inbox. When you first start using an anti-spam application, you should keep an eye on your spam folder. It's quite likely that some genuirn! email will end up being marked as a false positive. Similarly, don't trust every message in your inbox, as some spam is likely to get through.
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USING WINDOWS MAil Even though we recommend Thunderbird, you may prefer to use Windows Mail. This email program comes with built-in spam handling and in some respects is easier to use than many of the alternatives. It has the advantage of simple Safe Senders and Blocked Senders lists to ensure that you always get email from people you ~now and never receive messages from people you don't want to hear from. The anti-spam engine can be tuned to be more or less aggressive, which means you can tinker with the settings until you're happy with its accuracy. You can even block email from specific countries, which is handy if you get lots of spam from China but never expect to get any legitimate messages from there. Clic~ the Tools menu option and choose Junk E-mail Options from the list. It's set to No Automatic Filtering by default. Start by choosing the Low option, which offers to move the most obvious spam to the Junk E-mail folder,
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STOP SPAM FOREVER There's also an optioo beneath this that will delete the suspect email. This isn't a good idea, unless yo u're sure yoo only ever want to receive email from Pl!ople you list in the next step.
Junk. The message will be returned to your inbox. Consider adding the sender's email address to your Safe Senders list.
This means email from friends and family won't
be classified as spam. 11 you receive email from people who aren't in yoor contacts list, you can
add their addresses by clicking the Add button_
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Open your email inbox and select all the spam messages you can find. Drag them to the Junk E-mail folder on the left. From now on, the system will check any new email you download, and move any messages it classifies as sp
lt isn't wise to trust the anti-spam filter's accuracy entirely, look at the messages in your Junk E-mail folder from time to time and, if you find any useful mail that has been moved there, right -click the message, choose the Junk (-mail option and then click on Mark as Not
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One of the easiest ways to rid yourself of spam is to let your ISP do the anti-spam scanning for you. On the plus side, the people at your ISP are likely to know what they're doing and will be constantly alert to new spamming techniques. The downside is that you might lose a real email message and never know about it . ISPs often use a filtering system such as SpamAssassin or Brightmail to determine whether or not a message is spam, but you won't see this happening in the background. This is because the comp
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Fi rst, ensure that your address book contains the email addresses of people from whom you always want to receive email. Clid on the Tools menu and choose Address Sook. Select Personal Add ress Book from the short list in the left-hand bar and check the names and addresses that appear. Click the New Card button to add more addresses, and dele te any that you don't care about by highlighting them with the mouse and pressing the Delete key, Close the window when you've finished ,
junk icon, which looks like flames. It will probably be located just to the right of the Sender heading. Each message has a dot next to it that's aligned with this junk icon. look through your emailsand.whenyoufindaspammessage.click once on its junk dot. This will change 10 look like the flaming icon.
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Right-dick your account's OiIme on U the left-hand bar and choose Properties. The Account Settings window will appear. Click on the Junk Settings option and ensure that the option labelled Do not mark mail as junk if the sender is in: Personal Address Book is ticked. Tick the 'Move new junk messages to' option and choose the Junk folder on: option. Select your account's name from the drop-down list. Click OK.
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(lick the Tools menu and choose Options from the list. (lick the Privacy button and then choose the Junk tab. Tick the box labelled 'When I mark messages as junk' and select the 'Move them to the account's Junk folder' option. Then click OK.
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Click it again to turn it off, Make sure all spam messages are labelled with the jun~ icon, then clic~ on the Tools menu and choose Run Junk Mail Controls on Folder. The spam should be sent to the Junk folder, Check this folder every now and then, and rescue any rea! email that has bee n moved there by unticking ils Jun~ icon.
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COMPUTER SHOPPeR •
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If you have your own doma in name, such as example.co.uk, you can usually download your email from a service provided by your domain name registration company. Getting your own domain is a lot less hassle than you might think. Visit a si te such as INWW. landl.co.uk or http://easily. co.uk,pay around fS per year and you could have a unique email address that will never change. Inexpensive domain services usually provide free email forwarding. and some will apply basic anti-spam filtering to tag suspected spam messages. You can even use 'lour own domain with a fuUy featured free service such as Google MaiL The Google Apps service comes in two editions, the Standard option being free. The Premium service costs £2S per year for each email account and comes with 2SGB of storage plus a lot of extra options. If, however, you need only a few gigabytes to store your emails (and that's more than enough for most people), the free service is sufficient and offers fantastic value, You'U get Google's effective anti-spam protection, as well as web-based and offline email, and it will aU wort with a neat domain name, aUowing you to have email addresses such as simon@example,com, [email protected] and sarah@example,com. GJ
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Regular travellers should consider using a web-based anti-spam service, The email provider moves suspected spam to a folder and you download only the messilges you want. The downside is that you have to work online, but there are ways to get round this problem. One way to benefit from a web-based service's anti-spam filter while still being able to work without an internet connection is to download 'lour email using an email program. Not aU web-based services allow this, but many good ones do, For example, Yahoo! Mail includes an anti-spam filtering system called SpamGuard, which moves potential spam into a bul~ mail folder and deletes it. It's possible to set up Yahoo!'s POP3 system so 'Iou can download your mail using a regular l!mail client and read it offline. The spam stays in its spam folder, and you can check through it for wrongly classified email when you next connect to the internet. GoogleMail also works this way. If you use a web-based email service and want to download messages to an email program on your PC, check to see if it supports either POP3 or IMAP. These two services support popular email programs such as Windows Mail, Outlook Express and Thunderbird, GoogleMail deserves a special mention, because not only is it free but its anti-spam filter is also particularly effective. The service is essentially a web-based one where 'Iou log in and read and write emails using a web browser. As with Yahoo! Mail. the advantage is that you download only the messages you want, and the spam remains unread in the spam folder. You can even use Google Mail's spam filter to filter mail in different email accounts from different providers - you don't even need to use your GoogleMail email address.
ANTI-SPAM SERVICES
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Webmail services such as Hotmail and Google Mail provide free anti-spam protect ion. If you've signed up to one of these services, 'Iou may be able to use their anti-spam tools to cut the amount of spam in 'lour inbox, The services provide different levels of control Basic controls include the ability to set the spam filter's strength using settings such as low, medium and high. Whitelim let 'Iou specify email addresses from which mail should always be accepted, You can add addresses to a blacklist to block them. Different services handle Spam in different ways, Some move suspect messages to a spam folder, others delete them immediately
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WHICH FREE EMAil SERVICE?
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'lour email application. While this means you'll always receive real messages, it also mea ns you have to download the spam, which isn't ideal. Another option is to use a service such as CleanMyMailbox (INWW.cleanmymailbo..-.com), which receives email only from addresses that 'Iou specify. For example, you can list the addresses of 'lour friends and family, and the service wiH automatically delete mail from anyone else (although you can log in and recover deleted messages). CleanMyMailbox is free for the first week, after which it costs $ 10 (around £6) per month. Alterna tively, the Spam Arrest service (INWW. spamarrt.'st.com) intercepts incoming email and replies to it automatically. If it"s the first time a sender has sent 'Iou an email they'll receive a message informing them that they need to log in to a website and enter an attached code number. When they do, their email is sent to you. Any future emails they send will go through without a problem. This will certainly help to prevent spam, but it's rather inconvenient for the sender, You can add your contacts to a list of acceptable senders to reduce this problem. Spam Arrest is free for the first month and costs $S.9S (around f3.90) a month or $SO (around f32) per year,
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... Anti-spam doesn't get much simpler than Google Mail's service. You can repon spam and mark messages as genuine JANUARY 2010 . COMPUTERSHOPPER www.freedowns.net & www.journal-plaza.net
THE RISE OF THE Mike Bedford looks at the graphics processing unit's history and its new role in bringing supercomputing power to our desktops
I
f we were to suggest thilt 'lour PC contains a powerful and sophisticated
processor you wouldn't take issue with us. But we're not talking about Ihe likes
of the COfe 2 Duo, Phenom II X4 0( Core i7.
Instead, we're referring to another component thaI rarely gets into the limelight. The Graphics
Processing Unit {CPU} on the graphics card works alongside the ma in processor to put images on the screen. Unless you're a hardcore gamer or have other serioos graphics applications, you might not be 100 concerned whether the graphics card is an ATI Radeon HD 4770 or an Nvidia GeFocce GTX
275, and you'd be less interested in what type of
CPU it uses. Even so, times are ch,mging. and increasingly the CPU is being used for jobs other than texture mapping and rendering for 3D games. Processing features that were designed to accelerate high-performance graphics are also pretty nifty at carrying out other tasks that require heavy number crunching. and computer scientists are starting to capitalise 00 this to help today's machines run more smoothly. From intricate applications for recovering lost passwords for encrypted documents to state-ol-the-art supercomputers ta rgeted at mind-boggling simulations in material chemistry. the CPU is proving itself as the supt'rcomputer of the future. COMPUTER SHOPPeR • JANUARY 2010
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THE RISE OF THE GPU
HISTORICAL PERSPECTIVE In the early days of personal computing there was no such thing as a GPU. The main processor was responsible for placing images on the screen. The process was simple, In graphics mode (in the days bto:fore Windows,PCs also had an entirely separate te~t- only mode), an area of system memory was deSignated as graphics memory. Unlike ordinary RAM, graphics memory took the form of so-called dual-port memory, which meant that it could bto: accessed both by the processor and the hardware that was responsible for putting images on the screen. Each part of that memory was associa ted with a particular pi~el on the screen. for e~ample, to draw a line from the top left to the bottom right of the screen, the processor would work out which points were on that line and then. for each of those points, write a value to the corresponding location in the graphics memory. The graphics hardware would then light up each of those pi~els to form the line. The first P( graphics card that was capable of generating graphics rather than just te~t was referred to as Color Graphics Adapter (CGA). To ~y it was primitive would bto: an understa tement. The highest screen resolution in graphics mode was 640x200 pixels, but this was only available in monochrome. In its colour graphics mode, which permitted just four colours, the resolution was a mere 320x200, Needless to ~y, the processing power needed to handle this sort 01 display was vastly less than what's needed today to cope with 2,560x1,600 pixels in 16.7 million colours, especially when we remember that 30 graphics as we understand the term now was just a distant dream in the days of the (GA, The 19BOs and 19905 saw the rise of the graphical user interface (GUI) where text entry was replaced by a computer des~top controlled via a mouse, As this style of computing gained in popularity, graphics were no longer considered an added extra and resolutions increased, Various technologies came along to reduce the increasing workload on the processor, When hardware graphics acceleration appeared, for the first time the processor could issue simple instructions such as 'draw a blue line from {O, O} to (1023, 767)' rather than having to work out the position of each and every pixel along that line. The first graphics cards used off-the-shelf components. but this paved the way for the custom-designed 20 graphics processor, which led to the 3D graphics processor that we have today. These are microprocessors in the sense that they can be programmed to execute instructions in sequence, but their hardware is tailored specifically to the requirements of handling 3D graphics,
ANATOMY OF A GPU Although primarily intended for the very specific application of generating 30 graphics. a GPU is ultimately just a processor that carries out tasks that involve logic and maths. In this way, it's similar to a mainstream microprocessor. To understand what makes a GPU tick, we must look at the ways in which it differs from its better-known cousin, the general-purpose microprocessor, For brevity, we'll refer to this as the (PU {central processing unit}. The most obvious difference lies in the number of cores, The x86 CPUs that power our
Power up The GPU supercomputer
P(s currently have one, two, three, four or six cores, while Core i7 uses Hyper-Threading to actua lly double its cores. However, top industry engineers don't believe ordinary (PUs will go much beyond this in the short term, That's because, for general-purpose computing. the law of diminishing returns comes into play. This is due to the fact that it becomes more difficult to farm out work to all the cores in an effective way as their number increases , To give an analogy, a production line at a piua restaurant might work weU with four people each handling a specific task: rolling out the dough, adding tomato, sprinkling cheese and adding other toppings. Adding a filth member might actua!ly slow the process down rather than speed it up, due to t he extra management involved in delegating the various taslcs and avoiding bottleneclcs.
PARALLEL PROCESSING Other jobs are parallel in nature. For example, in a pea-shelling fadory, adding extra workers gives a productivity boost because the management involved in scaling up the workforce is minimal. 30 graphics processing falls into this category, and that's why it's possible to employ multiple cores effectively. GPUs, therefore, have tens or even hundreds of cores, with the top spot currently going to the AMo GPU that's used on some of the All Radeon -branded graphics cards, weighing in at 800 cores. However, since top-of-the-range GPUs have a similar number of transistors to top-ol-the-range (PUs, it 's dear that the cores in a GPU must be radically different from those in a CPU. The major differences lie in the type of code the two types of processor are designed to execute. (PUs are primarily aimed at office-type applications where If-Then-Else logic statements are common. In these circumstances, the code
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often doesn't execute in strict sequence, Instead, it branches out along one 01 many possible permutations. Programmers refer to this as branching code. General-purpose software also tends to include loops whereby it executes the same code over and over again, and reuses smaU amounts of data. Both these factors result in transistor-hungry circuitry to improve the performance of general-purpose software, as Nick Stam, Nvidia's technical marketing director, explains, ·CPUs include complex branch-prediction hardware to process branching code effectively. They also have large onboard caches that can store the code loops and small datasets, allowing high performance compared to having to access 5uch code or data from system RAM:
MULTIPLE-CORE GPUs While bra0Ches also occur in GPU code, they are less frequent so they don't need a large amount of branch-predict ion hardware. This means that a GPU ca n use more of its tran5istors implementing the hardware to actually perform the processing, So rather than having a few complex cores, a GPU has simpler cores, but many more of them. According to Nick Stam, "This delivers high performance for media-rich data types, including 3D graphics data, because this type of media stream typically uses independent data elements, such as screen pi~els, that can be processed in parallel with every clock tick of the GPU·, Graphics cards also have high-capacity RAM a!locations that permit access to la rge amounts of data to feed the many processing coces. This is an alternative approach to the smaller-capacity, higher-performance memory caches that are traditionally built into CPUs. Another interesting difference C00Cerns the use of multithreading. a feature that Intel first introduced under the name 01 Hyper-Threading @
THE RISE OF THE GPU Technology in some of the Pentium 45, and has reintroduced in the recent Core i7 processors. A thread is an independent stream of instructions, and multithreading permits more than one thread to be run on a single core. Generally. a COfe can't process more than OfIe thread at the same time because it has only a single set of e~ewtion units. However, a core that's equipped for multithreading duplicates the
circuitry that stores the current state of the core, so it can be switched between threads. The benefit comes mostly when the core is stalled, perhaps because it has incorrectly predicted a branch or because it needs data that iso't in its cache, and has to wait for data or code to be retrieved from the memory. Under these
circumstances, a switch to another thread could permit processor clock cycles to be used that would otherwise be wasted. Intel processors have supported a ma)(imum of two threads per core and, despite requiring many clock cycles to switch between threads, have boasted a 15-30 per cent performance boost. Nvidia GPUs, on the other hand, support vastly more threads than that. Between its 240 cores. for example, the Tes/a no GPU can support 32,720 threads and can typically switch between them on every clod cycle.
THE PERSONAL SUPERCOMPUTER In the realm of CPUs, the move to multiple cores has progressed only to a moderate extent because there's a limit to how many cores can be used effectively in general-purpose applications. The GPU has moved much further down that path because graphics processing is a lot easier to split into many parallel threads. Each thread can work on a different part of the screen and is largely independent of the others. Graphics processing isn't unique in the degree to which a task can be split into many threads that are worked on in parallel. Many of the power-hungry applications that require the vast computing resources of a supercomputer also fall into this category. Consequently, GPUs are now starting to enter the upper echelons of superpowered computing. An exciting development that was announced by the University of Antwerp in Belgium in May 2008 shows how this approach can provide a vast amount of computing muscle for a very modest outlay. The university's Vision lab research group is involved in the development of new computing methods for tomography. Tomography is a medical technique that combines a large number 01 X-ray
photographs, acquired over a range of angles, to create three-dimensional images of a patient's internal organs. Advanced processing methods can require several weeks of dedicated processing time on an ordinary Pc. PreviOUsly at the university, processing was carried out using a cluster of sometimes hundreds of PCs, but this approach is e~pensive, takes a lot of space. consumes a lot of power and requires considerable maintenance. The inherently parallel nature of these computat ions lends itself to using PC clusters, and for the same reason, it's an ideal task for GPUs, as the scientists at Antwerp proved.
THE FASTRA PLATFORM Referred to as a desktop superPC, the fASTRA platform contains four GeForce 9800 GX2 graphics cards, each housing a pair of Nvidia G92 GPUs. Each GPU has 128 cores, so that's a total of 1,024 cores being brought to bear on the task. Reconstructing a lull 3D volume consisting of a billion elements, a job that took several days on a cluster of four quad-core PCS can now be polished off within an hour using FASTRA. Costing just 4,000 euros (around 0,6(0) to build, this is truly a lot of processing bang for your buck. It's common for technologies developed in academia to enter the mainstream. This is certainly true of personal supercomputing. In a departure from its roots in high-performance graphics, Nvidia is fuelling this revolution with its Tesla GPU computing cards. In a move away from traditional thinking. the Tesla C1060 GPU Computing Processor is essentially a graphics card without any video-output circuitry. Instead, it has been optimised for high-performaoce computing. Based on the same n o Series GPU that powers many graphics cards, it has a 240-core processor with a 1.3GHl clock speed, 4GB of memory and achieves a speed of 933 gigaflops (that's billions of floating point operations per second). To put this into conted, Intel's fastest processor, the 3.2GHz Core i7, has four cores and manages 51.2 gigaflops. AMD has followe d a similar strategy with its GPU -b
... flfvidi,,'s Tesl" C1060 runs at a steady 933 gigaflops lor tackling seriously power-hungry applications
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These desktop beasts employ GPUs working in tandem with CPUs. The multicore CPU performs those tasks that are inherently sequential in nature. It also distributes work to one or more many-cored GPUs. Today, research and development departments are major users of this technology with imaging and simulation applications in areas as diverse as astrophysics, medical imaging. molecular dynamics and financial risk analysis. Much of the software is custom written, although, as we'll see later, this is already starting to change with the prospect of GPU acceleration for the masses. UK-based PC system builder Workstation Specialists (www.WOtkstationspecialist.com) claims its WSX2 18 Tesla is the UK's only system to have lour Nvidia C1060 cards. In addition to these GPU-based computing cards, it has two quad-core Core i7 processors clocked at up to 3.2GHz, a system memory capacity of 64GB OOR) and up to 2TB of primary disk storage. In this top-of-the-line configuration, the system shows the massive potential of GPU accelerated computing by docking up 3.73 teraflops from its 960 GPU cores. Perhaps the price might be something of an eye-opener at just over f 12,000 for a fully configured system, but in terms of the cost per flop this is very cheap. Nvidia estimates that to get the same level of performance using ordinary processors would require no fewer than 48 quad-core chips. Since the cheapest quad-core CPUs cost about £220. to match the performance of a system with four Tesla C1060s GPU cards using conventional CPUs would cost in the region of f 100,000 for the processors alone. That doesn't include the cost of building 24 dual -processor highperformance workstations to house them.
POWER TO THE PEOPLE With prices in the region of £ 10,000, GPUaccelerated computing may sound like it's the sole domain of those with deep pockets and seriously power-hungry applicat ions who can justily the e)(pense. In reality, you might be able to join the GPU computing revolution now for no expenditure on hardware at all. Rather than relying on dedicated GPU computing cards such as the Tesla C1060, some software publishers have included support for the GPU already present on the graphics card inside your computer. One of the first companies to take advantage of the GPU in this way is Ekomsoft, which offers a range of password-recovery solutions that allow you to open encrypted files even if you've lost the password. As a processor-intensive task,
... Using an 800-core GPU, th-e FlreStream 9270 Is AMO's top-ol-the-range hardware accelerator
COMPUTER SHOPPeR • JANUARY 2010
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THE RISE OF THE GPU but one that can easily take advantage of paraUel processing. this is a dassic example of an application that can employ the paraUel processing architecture of the CPU to great effect. The company claims that where a typical PC with a Core 2 Duo could try out 350 cryptographic passwords per second in attempting to open an Office 2007 document, with a CeForce Cn< 295 graphics card at the ready, this would increase to 8,400 per second, When you bear in mind that opening a document encrypted using even relatively weak 40-bit encryption can take several days on an ordinary PC, it's clear just how significant an improvement this really is.
GOING MAINSTREAM Impressive as this speed-up may sound, password recovery isn't exactly an everyday requirement. But CPU acceleration is .starting to become mainstream as yet more software publishers recognise the benefits on offer. Adobe, for e~ample, has provided CPU acceleration for both ATI and Nvidia graphics cards in Photoshop C54, the latest version of this popular imageediting software. The CPU creates a user interface that can be manipulated much more responsively than would be the case if the CPU had to do all the work. Induded on the list of benefits are real-time image rotation, zooming and panning. plus the instantaneous and smooth viewing of changes. Adobe Photoshop C54 also taps the CPU for 20 and 3D compositing and high-quality antialiasing. which makes jagged edges of text and objects a thing of the past. CPU computing is also enabling 'processorheavy' video-editing and transeoding applications from the likes of CyberLink, Nero, ArcSoft, Elemental and MotionDSP, as well as more common distributed processing applications such as Folding@Homeand SETI@Home.
... The WSX218 Testa uses foor 240'core GPUs to bring supercomput er performance levels to the desktop
Advanced support for the CPU has even made an appearance in Windows 7. Of course, CPU support in the operating system isn't a prerequisite for application support - both E!comsoft's password-recovery solutions am! Adobe Photoshop CS4 will work with Windows XP or Vista - but it does mean that some tasks wiU automaticaUy benefit. For example, Windows 7 has built in transcoding so you can drag and drop a video file from 'lour desktop to your portable player and it will immediately begin converting that file using the CPU. Microsoft has also greatly expanded the role of DirectX in Windows 7 with four new APls, aU of which can take advantsge of a CPU. This wiU
provide performance gains in 20 graphics, gaming and multimedia, irrespective of whether or not the application supports CPU acceleration. Meanwhile, the fact that so much CPU acceleration is built into Windom means that the technology is becoming standard. As software developers start to assume that a system will have a powerful CPU inside it, we can expect CPU support to snowbaU. Mac users can also now enjoy the same advantages since Apple added CPU ac;celerat ion to Snow leopard, the latest version of Mac OS X. Thought the supercomputer was only for the big boys? The days of supercomputing for all might come around sooner than you think. EI
GPU meets CPU Converging processing units
JANUARY 2010 . COMPUTER SHOPPER
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HDWlD ... Share a printer with Windows Vista A computer connected to a PC can be shared with other computers on your network. Julian Prokaza shows you how
A
laptop makes an id eal second computer for a household or smaU office that a\ready has" desktop Pc. WiFi means it can get online from
anywhere within range of the wireless router. What it can't do so easily is access the peripherals that 3re connected to a desktop PC - which, for most people, means they can'! print.
A printer with Ethernet or WiFi built in will solve this
problem, but this is an unnecessary expef'lSe in most situations. It's far simpler to share a printer over a network using Windows Vista's File and Printer sharing. The PC that the printer is connected to must be on for other computers to access the printer, but this is a minor inconvenience for most people. If your pes have different Workgroup names, dick 'Change settings', Change and type in new names to make them match. You'll need to restart for the change to take effect.
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First, ched that the host Vista PC (the one t he printer is connected to with a cable) has File and Printer Sharing enabled. Click the Start menu followed by Control Panel. Under the Network and Internet heading. dick View Network Status and Tasks. On the left, dick Manage Network connections. Right-dick the icon for your network adaptor {usually called Local Area Connection} and click Properties. When the Properties dialog bo~ appears, make sure that the File and Printer Sharing for Microsoft Networks is enabled. Click OK.
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Return to the Network and Sharing Center, which should still be open. Since you 're setting up printer sharing on a home network, Windows Vista's network type should be set to Private. II not, dick the Customise option lor the network and work through the Wizard. You will also need to enable Printer Sharing using the appropriate option in the list of Sharing and Discovery options. Consider enabling the Passwordprotected sharing option to control netwOl"k access to your printer. Click Apply to linish.
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Click Start, Control Panel. Printer, which is located under Hardware am! Sound. When t he window opens, right-dick the printer you want to share and select Sharing. When the dialog bo~ appears, dick the Sharing tab and enable the Share this Printer option. Make a note of the printer's Share name {and change it to something easily identifiable, if necessary}. Click OK.
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.... Over on the other Windows Vista computer, click Start, Control Panel. Printers. When the Printers Window opens, dick the Add a Printer button on the toolbar, followed by Add a Network printer. Vista will then display a list of network printers eligible for sharing. (lick the one you wanllo use and insla!l the printer in the usual way {you may need a passwOl"d, depending on Step 2}. Repeat this last step for any other Pes you want share the printer with. CD
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www.freedowns.net & www.journal-plaza.net
JANUARY 2010
WINDOWS CALENDAR
HDWlD ... Arrange meetings in WindDws Calendar Arranging a meeting is easier if you can send someone an invite that's added to their calendar automatically. Adam Banks shows you how with Windows Calendar indows Calendar comes with Vista ilnd it easy to organise your life both
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at home and at work II supports the independent iCatendar standard lor sharing appointments, so it just takes a few click to send detai15 of an event such as a meeting to everyone you want 10 invite.
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Stan Windows Calendar - the central pane shows your calendar in the format you chose in the View menu above: by day, week or month, To move through the year to the date of your meeting, use the left and right arrows at the top 01 the mini-c(llendar in the Date pane at the top left. Cld a date here 10 move the main
calendar view to this date, Te create an appointment, right-dick a
time cell in the main calendar (or a day ceU if you're viewing by month) aM choose New Appointment. An appointment box appears in the cell, with the name highlighted fO( you to type over. Enter a title for your meeting and press Return. In the Oetails pane on the right, edit the settings for your meeting. including when it starts and finishes. If you can't see the Oetails pane, open it via View, Oetails Pane.
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When inviting others to a meeting. it helps to include all the relevant details. If there are invitees from outside your building. enter the full address with poslCode so they can program their satnavs. Vou could also paste in a
web address for the venue 0( for a map of its location on a site such as www.multimap.wm. Any information you enter in the Notes field at the bottom will also be passed on to attendees as part of the appointment file . By default, recipients are asked to confirm their attendance. It's important to remember not to enter any private notes here that others shouldn·t read, such as "Must stop Oave telling bad jokes and hogging the platfO(m this year". Windows Calendar lets you maintain separate calendars for home, work and so on. If you have more t han one, use th e Calendar drop-down menu to select which this event belongs to. The URL box below is for a web address at which this calendar will be available to other users; if you want to leam more about this particular function, click the Share menu, Publish ... and then click the link labelled Where can I publish this calendar?'
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In the box next to the Attendees ootton, you can type the email addresses of the intended participants in your meeting. However, since you'll probably be dealing with the same people again, it makes more sense to manage the ir coni act infO(mation using Windows Contacts. Click the Attendees button to open a window that lists all your existing contacts. You can either select a name from the list on the left or click Find to search your contacts and select a name from the results that pop up.
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JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
~ To add the selected contact to the
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invitees for your meeting. click the 'To- >' button. The name is added to the Attendees list. You can also add new people by clicking New Contact and entering their details. When all your participants are in the Attendees list, click OK.
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Attendees you've ad ded appear beside the Invite button below. If you need to remove anyone, click their name here and press Oelete. Once the list is complete, click Invite. You're taken into your default email program, such as Windows Mail or Outlook, wh ere a new message is generated with aU these contacts as recipients. If you want to copy the email to anyone who isn't invited. but should be aware of the meeting. add their addresses in the CC box. The details of your meeting are automatically attached as an .ics file. This is an iCalendar document readable by many different programs, including Microsoft Office and Apple's iCal. You may want to type a brief summary of the event details into the body of the message.
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When an invitee receives the email and double-clicks the attachment, the appointment is displayed and added to their calendar in their default calendar software. Any Notes you entered in Windows Calendar appear here as Notes too. Recipients a!so have the option of making changes to the meeting and communicating them to the other attendees. III
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HDWlD ... Organise and tag phDtDs with Picasa 3.5 Adding tags to your photos makes it easy to find them later. Ben Pitt explains how to sort, categorise and manage your pictures with Google's free organiser ne of the best things about digital cameras is that, with virtually no running
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costs, you can take hundreds of photos and pick the best later. This can give a massive boost to Ihe quality of yoor soaps, but it also
requires a certain amount of discipline. If left unchecked, your photo collection can turn into a huge mound 01 mostly rubbish snaps.
Fortunately, there's no shortage of software to help you keep on top of your digital photo library. Many of these are free, including our favourite, Google Picasa, This program has just
been updated to version 3.5, which adds lots of new ways to organise ,md lag your photos.
Download and install the latesl version from http://picasaweb.google.com.
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When installing Picasa for the first time rather than upgrading. you'll need to point the software towards your photos' location on your hard disk. If you're well organised, they should aU be sitting neady in subfolders in the My Pictures folder, or some other deSignated location. However, most of us aren't quite so tidy. There may be a few folders of photos on the desktop, or your photos might even be strewn haphazardly across the entire hard disk. You might want to take this opportunity to gather a[1your photos in one place on your hard
disk using Windows Explorer. Altematively, tell Picasa to search the contents of your hard disk for digital photos when prompted. If your photos are found in a location other than the My Documents folder, specify its location by clicking the Too15 menu, then Folder Manager. Browse to the folder in question and select Scan Always. This win import all e)(isting photos, and also keep an eye on that folder for any new photos that appear there in future.
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Picasa presents photos in folders sorted by creation date. It uses the date information embedded in the photos by the camera, SO it won't matter when you copied them to the hard disk or imported them to Picasa. However, this system becomes unstuck if the camera was set to the wrong date. If you find that a particular folder is out of sync with the others - perhaps because the pictures were taken with another camera - right-click the folder name, select 'Edit folder Description' and enter the date manually. If some folders are unhelpfully big with many months' worth of snaps in a single location, you'd be best to split them into smaller virtual folders. This might sound complicated, but it's really easy. Right-clid the picture where you want to create the split, select 'Split Folder Here', type in a name and finally, click OK.
A5 you browse your photos, add a star to
~ any ones you particularly like using the
button at the bottom of the screen. There's another Star button at the top. under the Filters heading. Clicking this shows only the photos that have been awarded a star. This is an excellent way to jump straight to your favourite shots. You might also want to delete any photos that you definitely don·t want - just hit the Delete key followed by Return.
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Anew and incredibly useful feature in Picasa 3.5 is automatic face recognition, which makes light work of tagging people you know in your photos. Most of the process is carried out automatically. To start it, simply click the word Scanning on the left, under the People heading. It can take many hours for the software to scan your photo library, but after a while, faces should start to appear, ready for you to identify. Click 'Add a Name· and type in the person's name. If you use Gmail and you've signed in at the top-right of the screen, names will automatically link to email addresses in your contacts. Otherwise, you'll be invited to enter additional information each time you introduce a new name. If you're not interested in any particular faces that appe
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COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
PICASA3.5
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Picasa will then try to match other faces with the ones you've already tagged. If it's confident - essentially, if a photo comes from the same set - it will tag them automatically.
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For other pictures, you'll need to confirm
whether Picasa has correctly identified them. As your list of tagged laces appears under the People tab, those with potential extra matches will show an orange question mark next to their names, Click on one of these and scroll down if necessary to find t he potential matches. which
will have a tick and cross underneath them. Use these buttons to confirm 0( refute that they've been correctly identified, or click the Confirm All button if they're all (crrect.1I someooe h(ls been incorrectly recognised, but
you know who it is, simply right-dick the thumbnail select 'Add to People Allxim' al'l d pick the correct l'Iame from the list. Altematively, drag the thumbnail on to the correct person under the People tab on the left.
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Once you've tagged quite a few photos, you'll be able to cld on people's names in the left column to see all th e photos they appear in, Use the buttons towa rds the top-right of the central panel to toggle between seeing close-ups of faces and the full photo that they appear in. Meanwhile, in the People panel on the right, you'll see a list of other people who also appear in the selected collection of photos. To see all the photos with two or more particular people, select one from the left and one or more from the right. To clear these filters, click the Back to View All button in the green strip towards the top of the screen.
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Each of the People on the left is represented by a thumbnail, lxit it's not always the most flattering picture. To change it
to a better one, click on the person in question to browse all the photos of him or her. Right-click the photo you like and select Set as Album Thumbnail. Another useful trick is to sort People by date so that you can see them getting steadily older and wiser as you browse through the photos! It's really simple to set up. Simply right-click their name under the People heading on the left and select Sort Album By, Date.
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PicaS
~ When you wa l'ltto tag photos with words
~ that aren't people's names or geographic locations, click the Tags button. These tags might include a hobby or ilctivity, groups of people or the time of yea r. Select a folder of images or iI selection of individual photos, type in a tag at the top of the Tag panel and hit OK. At the bottom, you'll see recently used words appear in the Quick Tilgs buttons. You can easily refine these by clicking on one of the free quick tilgs. To search by tag. type into the box ilt th e top-right of the screen. Searches wit! also include People, folders and file names, while multiple words will find photos that match all the words.
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Sometimes you'll want to group photos together that come from different folders; this is what Albums are for. Select one or more photos, right click and select Add to Album, New Album. Type in a name and any other information you see fit and click OK. You can
add further pictures to this album using the same right-click option, but once an album is created, it's easier to drag them to the album, which appears at the top of the list on the left, Click the album name to view its contents. Photos will appear in the order that you added them, but you can reorder them by dragging the thumbnails around the screen. Alternatively, it's just as easy to right-click the album name and select Sort Album By, Date. ~ With your photos now firmly under
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control, it's time to share the best ones with friends and family. Picasa syncs effortlessly with Picasa Web Albums, which provides 1GB of online storage space to host your photos. In Picasa, click the Tools menu, Options, Web Albums. Make sure the Name Tags tickbox is checked and click OK. In the top-right corner of the screen, click 'Sign In to Web Albums'. Sign in using your Gmail username and password, or if you don't have one, click 'Sign up for Web Albums' and follow the instructions . Once you're logged into the site via your web browser, click the Settings link at the top-right followed by the Privacy and Permissions tab. Tick the box marked Use name tags to name people in my photos. This feature is off by default to protect the privacy of friends and family members, so consider hiding name tags in public allxims using the tick bo~ provided. You'll need to restart the Picasa software before photos upload with name tag; correctly embedded. Once you've done so, select some individual photos, a folder or an album and click the Upload button at the bottom-centre of the screen. A new Wl!b album will ~ created automatically, or you can choose to add photos to an existing album using the drop-down list. Choose from Public, Unlisted or Sign-in to decide how private your photos wiH be. Unlisted means people will need to know the link to see the photos, while Sign-in means they'll need to have a Picasa account and be specifically invited. Now visitors will be able to view your web albums, jump to photos showing specific people, see where they were taken and add comments, lavishing you with praise for your fine photography skills. Ii]
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-JANUARY 2010 . COMPUTERSHOPPER www.freedowns.net & www.journal-plaza.net
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PRINTING PICTURES
HDWlD ... Print multiple pictures on one sheet of paper You don't need complex photo-editing software to print more than one image on a single sheet of paper, Elaine Edwards explains how easy it is to get great results
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rinting your own digital photos is a simple
and convenient alternative to getting
them processed professionally. However, it's also possible to spend hours lining up small, individual AS sheets when printing individual
photos_If you only have A4 sheets, you could a!50 waste a lot of paper if you want smaller prints. Printing mort' t han one image on to an
A4 sheet could save you lime and money.
uppermost corner and initially each will be ticked. These indicate which photos will be printed. If there are some pictures you don't want to print. click in the box to deselect them. If the folder contains many more pictures than you want to print, it may be quicker to click on the Clear AU button near the bottom right, and go throogh the pictures one-by-one, dicking the boxes 01 those you want to print.
We've e~plained how to use Windows XP
here, but Windows Vista has a similar feature - and it's even easier to use. Select all the files you want, right -dic~ one of them and choose using the same techniques as listed below.
Once yoo're happy with yoor selection, dick on the Next button at the bottom of the window and you'll be as~ed to specify a printer. Select the appropriate one from the drop -down menu. Click the Next button again.
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Print. You can set up layout5 and duplicates
Ensure aU the pictures you want to print are in one folder, It doesn't matter if there are other pictures in there that '100 don't want to print, because you don't have to print everything in the folder. However, it's important that the pictures you want are a\( together. Once all the pictures are together in one folder, highlight the folder by left-clicking it once and the n Click on 'Print pictures', which appears in the Picture Tasks list on the left of the screen.
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The Photo Printing Wizard window wi\( now appear. Click the Next Button to continue. Large thumbnailS of all the pictures in the highlighted folder will appear. Each individual picture has a selection tickbox at its right
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~ You now have the opportunity to select
the appropriate layout for your pictures. In the left-hand portion of the window there are representations of pages, each showing different layouts. Use the scroll bar to scroll through the options available to you. We want to have four pictures on one page. but there are varioos options to allow '100 to place two, nine or even 3S pictures on a single page. II you're planning to display the pictures after printing without wtting them out, it's worth grouping them according to their orientations before you start printing - otherwise some might be upside down. Yoo could put all the portrait images together in a separate lolder or select only portrait or landscape images together.
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Once yoo've chosen the layoot option you wa nt, click on it. The Wizard will automatically create a preview 01 the printed page in the right-hand box. There is also an option within this window to print your images more than once, so each picture coold appea r up to 1S times. This is useful il you want to send the same selection 01 pictures to a number 01 people. To print the images more than once, either type in the number of duplicates of each image you want within the Dialog Box next to 'Number of times to use each picture' or choose the number by clicking the up and down arrow buttons to the right 01 it (see below). This is a very useful function, but remember that you will have to wt the images into individual photos if you choose to print 10 copies of each one. This is because the Wizard will print 10 copies of the first picture followed by 10 copies 01 the second image and so on. You'll see this in the Print Preview window.
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At this stage, you may find that you want to remove a picture from your selection or add a new one. Click on the Sack button twice to open the Picture Selection window. Select or deselect the images as before, Then click the Next button until '100 reach the last stage. When you're completely happy with your selection arld layout, dick on the Next button lor a final time and the images will be sent to your printer. GJ
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COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
SPOTIFY
HOW TO ••• Share music with Spotify If you want the ultimate music collection , Spotify is the perfect tool. Ben Pitt explains how to stream tracks over the internet and create your own playlists potity is a revolutionary service that has made a huge impact on the way people listen to music. Rather than buying songs up front, users subscribe for a flO monthly fee, which gives them unlimited acct'S5 to millions of trilch with exceUent sound quality. It's not the
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only subscriptioo-based music service, but it's
easily the best, and it makes it simple to discover new music and recommend it to friends. Spotify also has a free service that's funded by banner and audio advert5. However, its phenomenal success has meant that Spotily is
currently not accepting any more new subscribers to its free service except by invitation - Premium subscribers can invite two friends to the join the free 5ervice each month,
Doing away with adverts isn't the only incentive to pay £ 10 a month for $potily Premium, This service also runs on the iPhone, iPod Touch and phooes running Google Android, streaming music over WiFi and 3G connections. It also allows U5ers to cache up to 3,333 tracks for playb.ack where there's no network coverage. Visit www.sporify.com.dick Get Started, Buy Premium and enter your details. Choose a U5emame carefully as this will appear when sharing music with others. Download and run the installer,launch the application, enter your usemame and password and, finally, tick 'Remember me' You might also have to unblock the application in yoor firewall - if a request appears, click Unblock, Yoo'll then be greeted with a Welcome screen, but ignore that and click Close to get straight down to business.
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Spotily's homepage makes various recommendations, but the first thing you'!! probably want to do is to search for your favoorite music. Type the name of an artist, album or track into the Search ba r at the top and hit Return. To playa track, double-click its name. Alternatively, click on an album title to view the tradlisting and listen to in its entirety, or did on an artist name to see all their available music. To revisit your search results, use the Back buttoo at the top-left of the screen. You'll
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Most artist listings include a biography, a Top hits sectioo with the five most popular tracks plus a list of similar artists, These are great for finding new music that you might like,
~ Rather than just listening to the first few
1::,1 seconds of each track, drag tracks to the Play queue on the left of the screen. Tracks will now play in the order in which you add them to this list. Click on the Play queue to view the list and to change its order, Entire albums can be added to the Play queue too - simply drag the album title acroS5 and its tracklist will pop up.
~ If you end up with a collection of tracks
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you want to revisit, click on the words 'New playlist' on the left, type in a name for the playlist
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It's easy to share music recommendations with other $potily users. Right -click any track, album, artist or playlist and select Copy Spotily URL, and paste this link into an email or blog. Alternatively, drag a track, album, artist or play list name directly into your email software. Yet
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JANUARY 2010 . COMPUTER SHOPPER www.freedowns.net & www.journal-plaza.net
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SYNCTOY
HDWlD ... Sync files with SyncTDY Synchronising the contents of two folders is a clever way to make easy backups, particularly if their contents don't change very often. Ben Pitt explains how veryone knows how important it is \0 back up. However, it's amazing how unhelpful even the best backup applications can be
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at helping to configure a comprehensive backup plan. They take care of the files on your hard disk, but what "bout the contents of your flash drive, mobile phone, salnav and MP3 player? SyneToy is a free utility from Microsoft that
makes it easy to keep fjles in different locations synchroni5ed. Synchronisation iso't the same as backup - it won't keep previoos versions of files so it won't protect yoo from corrupted data, virus infection or accidental deletion. However, if
you synchronise Ihe contents 01 your portable devices with a folder on your PC, you can add
this folder to your normal PC backup routine. SyncToy has lots of other useful roles. II you have more than one PC on a home network, SyncToy can synchronise copies of your documents on each computer, updating the most recently changed or created files, regardless of which PC they were edited on, Visit http://tinyurl.comlsynctoy2and download SyncToySetupPackage.exe. Those running 64-bit versions of Windows should download the x64 installer. Double-click the file and follow the instructions to install it, then run it from the Start menu.
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Connect the device that you want to synchronise with your PC In SyncToy, click Create New Folder Pair, Under the left Folder heading. click Browse and locate the device you wan t to synchronise. This can be
either an entire disk or a specific folder. For the Right Folder, select a location on your PC's hard disk If you're backing up a portable device, create a new folder and give it a descriptive name such as Mobile phone sync. If you regularly back up your My Documents folder or some other location, create this new folder there so it will be included in your normal backup rOl.lline. Click Next when you're done.
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SyncToy 2.0 has three modes for copying files. 'Synchronise' copies any new or updated files in both directions from one folder to the other. Any file renames or deletes will be duplicated too. This option is ideal when replicat ing documents on multiple PCs on a network. 'Echo' makes the same cha nges, but it's a one-way process. Any cha nges to the left folder are replicated in the right one, but not vice versa. This is the best option for backing up a removable device, as changes to the backup won't affect the originals, 'Contribute' acts like 'Synchronise' but it doesn't duplicate deletions. Choose the option that bestlits your needs and click Next. Name the folder pair - giving it a descriptive name will help if you come 10 create various other folder pairs - and dick Finish.
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Click the 'Change opt ions' button. For most people, the defaults will be line, but let's take a look at what's available. SyncToy copies any files it finds, but you might want to exclude hidden or system files if these aren't relevant - perhaps when backing up an MP3
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player or satnav. Alternatively, you might choose to copy only the photos from your phone, ignoring all other files. To do so, enter .jpg where it says 'Files to include'. ~ In our case, we don't want to copy the
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MP3s on our phone, as these are already duplicated in our PC's iTunes folder. This is done either by adding .mp3 to the 'Files to e~dude' section, or by clicking 'Select subfolder' and unticking the folder containing the MP3s.
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Click OK to return to the main screen. At the bottom right there are two buttons: Preview and Run. Clicking Preview performs a practice nm of the synchronisation, Click Run to copy the files, If multiple jobs are configured, dick All folder Pairs on the left and then Run AlL
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SyncToy doesn't have built-in scheduling to make it run automatically at a certain time of day, but it is possible to do so using Windows' own Task Scheduler. To find out how to set this up, cld the Help menu, then SyncToy Help, and search for 'schedule'. However, scheduling isn't appropriate if you're synchronising with a removable device, which will only be connected at unpredictable times of the day. It might be useful to have a shortcut on the desktop to remind you to use it when it's connected, though. To create one, locate SyncToy in the Start menu, right-dick and drag it to th e desktop. When you release t he mouse, choose Create Shortcuts Here. G:I
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COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
GST DRIVE FITNESS TEST
HOW TO ••• Test your hard disk A fault with your hard disk can see all your data wiped out. David Ludlow shows you how to check your drive with the free GST Drive Fitness Test
._-•
e've all become used to having masses of storage space, which most of us
W
SlUff full of gigabytes of photos.
-
videos, music aod important documents without
-
a second thought. As wonderful as this all is, hard disks are mecharlical and therefore quite
sensitive. They can deteriorate rapidly and, even if they don't lock up complelely. they can cause problems with some fjles .
. _--
-
Although yoo should make regular backups of your data, it's al50 worth checking your hard disk if you're suffering from problems 10 make sure that it's working properly. We'll show you how
to lest your hard disk for free using Hitachi CST's Drive Fitness Test application (www.hitachigst. com/hdd/supportldown/oad.htm) , Don't worry - this works on all brands of hard disks. It's run from a bootable CD, and we'll show you how to make Ihalloo. Before you begin, we recommend making a complete backup of your Pc.
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HOW HARD DISKS WORK The problem with hard dish is that they're mechanical. and are therefore prone to faults. Inside the sealed enclosure are a series of platters, which are disks stacked above each other, These platters, like floppy dish, store data magnetically, and are written to and read by heads that sit just above the surface. Hard disks are very sensitive to movements, as sudden jerks can make Ihe heads touch Ihe platter and destroy any data that's stored on the disk, If you get problems when you run Drive Fitness Test, make sure your hard disk is firmly attached inside the case and that your computer is slanding firm on a level surface. We've known of a computer that was kept on an old wobbly desk constantly having severe problems wi th corrupted Windows files.
PROBLEM DETECTION Other problems can affecl a disk, including lots of bad areas on its surface (known as seclors). These might be detected in normal use only when you fill your disk up and your computer starts trying to access these areas. By running a system scan beforehand, you can detect and avoid these bad sectors. These will be marked as 'bad' by the hard disk, which prevents data being written to them at any point in the future, but you should repla ce the hard disk if you find that you have a large number of them. Mechanical problems are also a big worry. A damaged disk can make a horrible, metallic dunking sound. While there's little that can be done to prevent this in the long term, running diagnostic tests that access the whole disk can wam you 01 polential mechanical failure in the future by giving the hard disk a good workout.
Heat, as for Olher components, can cause massive problems inside a hard disk, so make sure that the inside of your PC is kept cool and add more cooling il necess.a ry. The Iree SpeedFan utility (www.almico.com!speEdfan.php)canhelp you monitor your computer's temperatures. Modem hard disks have built-in S,MAR.T. technology. This lets your BIOS and other applications talk to the disk and see if there are any problems. S.M.A.R.T. can also notify you 01 an impending disk failure before it happens. Finally, Ihe interface between the hard disk and your PC can cause problems if it's damaged, In this case, there's nothing you can do but replace the hard disk. It's worth checking that the cables are plugged in firmly firsl, Ihough.
D
CREATE BOOT DISC
Drive Fitness Test runs from a CD you can create yoorself. Download the ISO file from www. hitachigst.comlhddl5UppoTt/download.htm and save it to your hard disk. If you have a CD-burning utility, use thaI to write the ISO file to CD. If you don't have a CD-burning application, download the free ISO Recorder from http:// isorfforder.alexfeinman.com. Version 2 is lor Windows XP and Version 3 is lor Windows Visla (Windows 7 has built-in ISO support), so make sure you identify the correct one before downloading it. Once Ihe software is installed, right-click on the ISO file that you downloaded and select Copy image to CD. Put a blank CD inlo your drive and click Ned. This should start the process 01 copying the ISO file to the CD.
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
EI U
BOOT FROM THE CD
n
RUN A QUICK TEST
Put the CD in your optical drive and restart your Pc. Set the 8105 so that your optical drive is the first boot device. Yoo'li be given a further menu with a choice ollwo oplions. Select the second option, press Enter and accepl the licence agreement. The Orive Fitness Test program will then detect your ha rd dish, and will as~ for confirmat ion that this list is the correct one. Select Yes.
1:1
Select the hard disk that you want to test and th en choose Qui(~ Test. On the next screen, dick Start. Drive Fitness Test will now I\ln a series of diagnostic tests on your hard disk to make sure it's working property. If the software detects any errors, you'll be told at the end of the test; otherwise, you'll get a green completion message. Click OK to accept it. With a new disk this test should show that it's working correctly. If you're testing an older hard disk, follow Step 4.
. . . ADVANCED TEST
Iri.I The Quick Test doesn't give the drive a fuU workout. For this you will need to run t he Advanced Test. This will run more thorough tests and will check Ihe surface of the disk for errors. As this involves cheding every part of the disk, it will take a lot longer to I\ln than the Quick Test, but it's worth doing. particularly if you 're chec~ing an old hard dis~ lor errors. It's also essential if you think that your hard disk could be suffering from mechanical problems. GJ
HDWITWDRKS
Video &audio downloads These days we demand vast amounts of data from the internet. SimDn Handby explains how rich content such as videos and music is delivered to your computer or around three decades, computer users have bt>en using the internet, and the bulletin boa rd systems thaI preceded it, to
F
e~change information. While much of this has always been simple text messages and emails
that comprise no more than a few kilobits of da ta, the nature - and amount - 01 infonrnation sent betwe en pes hils changed dramatically. As the capabilities of computers, and the
links between them, have grown. we've become increasingly accustomed to using the internet to source and download larger amounts of information. In the backgrou nd, anti-virus and anti-spam programs rely on the net for news 01
the latest threats, while our operating systems use it to make sure that they're up to date. At the same time, we search for the latest drivers and use intemet transfers to obtain files that are la rger tha n ever before, including images as well as TV broadcasts and other kinds of video. As more users download ever larger amounts of data, the demands on the links that make up the internet have grown way beyond what was originally imagined, In addition, the real-time streaming of audio, video and even the content for online worlds such as Second Life introduce
serious demands for Quality of Service (QoS) an assurance that data will arrive at a sufficient rate for the stream to be maintained without interruption. While upgrades to the internet's infrastrtlcture enable it to cope better, internet service providers (ISPs) and major content producers are interested in S'(5tems that reduce their costs and improve customers' experience. This month, we look at how they work.
CACHE IN HAND Standard internet downloads are normally conducted on a one-tO-Olle basis, most commOllly via the same HTIP protocol by which web content is transferred, In the most basic scenario, a web page might contain an embedded photo that's stored on the same server as the web page's HTML file, When the end-user's browser loads the web page, it requests the photo from the server, which directly transfers it. This setup works well when the file is smal! and not in heavy demand, but for a larger, more popular file - a high-res photo that illustrates a breaking news story, for example - demand for the data can quickly overwhelm the server, or more usually its link to the internet.
BBC iPlayer Lega l Video down loads such as the iPhone, Speaking to CNET UK in While file-sharers have been illegally transferring copyrighted TV programmes for May, Vision and Online Media Group many years, recent moves by the TV controller Anthony Rose explained that the corporation aimed to stream content from companies have seen legitimate downloads enter the mainstream, The BBC's iPlayer is UK locations but t hat "on a big night where everyone is watching The Apprentice, the doubtless the most succes~ul service in the content-delivery networks'local UK servers UK, and its impact on the amount of data get maxed out, and they begin delivering being downloaded by households has been from a server in France", so significant that ISPs have called on the BBC to help fund upgrades to their networks. He added: "I think that just for streaming, iPlayer content is generally available to iPlayer uses about 60GB [or 7.5GB every $Kond[ of bandwidth in an evening peak,» stream, or as DRM-protected downloads. and explained that, once downloads and Initially, the BBC used Kontiki PZP to deliver downloads, but this attracted criticism from iPhone traffic W1'!re factored in, total iPlayer users who weren't happy to contrib ute traffic could peak at 1Z.5GB per second, and total 7 petabytes (7,OOO,OOOGB) per month, uploads to the system, The corporation says that its December 200B move to abandon P2P was partly in recognitio n of a lower than expected proportion of downloads, which it says ma ke up only around a tenth of iPlayer traffic. Downloads are currently served over HTIP by the BBC's own servers whic h are operated by Siemens in two independent facilities, Streaming content presents a bigger challenge for the BBC, which uses various CONs including Akamai and its com pditors, along with specialised services that stream to mobile devices ... iPiayer no longer uses a P2P delivery method
One longstanding solutiOll to this problem is for I$Ps to implement web caches within their infrastructure that store a local copy of remote files as they are downloaded by end-users, Once the first user has downloaded a file, a copy is saved in the cache, which makes it available to the I$P's other customers who want to download it. By caching popular files, I$Ps reduce download times and save themselves money by cutting the amount of data they transfer, Many corporate networks use internet caches for similar reasons, while all browsers store recently downloaded content within a temporary folder. When you visit multiple pages on the same website, your browser stores local copies of common files such as logos and the images for navigation buttons so they are already to hand, Caching has its limitations, though. Each source file must be downloaded at least once before it's stored in the cache, cached content may become outdated, and caches can't always store traffic sent through other protocols stich as HTI PS, which is encrypted. LIGHTENING THE LOAD While most web hosts have high-capacity connections to the internet that can more than handle the typical level of demand for that host's sites, this isn't the case for an end-user, who might still want to make a file available to large numbers of people. With a limited upload speed, and possibly a data cap, they could quickly be swamped by the demand for a popular file if the host made it available via a OIle-to -one protocol such as HTIP or FTP.However,asMP3sand other compressed music files grew in popularity, so did file-sharing software such as Napster, While today's Napster is a legitimate music download service, the numerous users of the original program were able to share music files freely, usually without the copyright holder's penrnission, At a few megabytes each, MP3s were considered large at a time when broadband was expensive, yet comparatively slow and dial-up internet access was still very common, Napster used peer-to -peer (PZP) protocols to distribute files between users, improving download speeds and removing the need for a central server that would have to store copyrighted materiaL Its popularity paved the way for other P2P services such as BitTorrent, which is widely used today, In a P2P distribution network (see diagram, above right), computers rtlnning the client software act as both servers and clients - able to download content that their users request, and subsequently provide it to other users within the network. Unlike a traditional one-to-one download, where the client starts with a single internet address where the file to be downloa ded 'lives', a P2P application must first discover a list of peers that may have the content it requires, COMPUTER SHOPPeR •
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JANUARY 2010
VIDEO AND AUDIO DOWNLOADS
Bits and pieces How HTTP and P2P f ile sharing works HTTP
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file that they are increasingly being used by commercial content providers as a way to reduce their own bandwidth requirements. One such example is the peer-assisted content delivery network Kont iki, which is used by video-on-demand services including 40D and Sky Anytime. The Kontiki client combines pieces of a file downloaded from a central server With other pieces exchanged over a P2P relationship with other end-users, speeding up each individual's download and reducing the server bandwidth. Kontiki claims to provide a 'netwocK topology aware' system, where centralised servers gather infocmation on connected clients and use it as the basis for intelligent connections between peers. These are optimised by proximity on the network, so priocity is given to peers within the same local network or on the s.ame ISP, with the aim of maximising the bandwidth between peers and minimising slow and unreliable net traffic.
EXPRESS DELIVERY While both conventional downloads and P2P transfers send data through the internet, another distribution mode! reduces reliance on the net to a minimum. So-called Content Delivery Netwocks {CDNS}, such as that run by the US firm Akilmai, use a privately owned network of Three PCs (leechers) want to download a file (divided into three pieces: A, B and C) from a servers and links to distribute content in parallel fourth PC (seed). With a one-to-one protocol such as HTIP (top left), a distinct copy of the file with internet traffic, reducing the reliance on congested and unpredictable public links. is sent to each PC at a high bandwidth cost to the seed. With P2P, (ll t he seed PC sends piece A to leecher I, (2) which forwards it to leecher 2 while the seed sends piece R to leecher 3. Next, In the most typical implementation, Akamai's (3) the seed sends piece C to leecher 2 and is no longer involved, while leecher 1 downloads network acts as a transparent mirror site for its piece R from leecher 3. (4) Leecher 3 now sends piece R to leecher 2, which sends piece C to customers' content. Visitocs to a client's website receive some data from the client's servers, but leecher 1. (5) In t he final step, PC 1 sends piece C to leecher 3. All three leechers can become new seeds for the fi le, but the init ial seed has only sent one copy, using a third of t he bandwidth requests for certain content - typjcaUy larger HTIP requ ired, The initial seed's bandwidth savings are far greater in real, far larger, peer groups. files or file types requiring optimum QoS - are redirected to Akamai's network, which .stores duplicates 01 that content on various servers As with the original Napster, this can be as network, removing the need for a central server. hosted around the world. The network uses infocmation such as the visitor's location to simple as contacting a centralised server that By using a technique known as Distributed Hash Tables {DHTs}, the responsibility for maintaining determine the most suitable server from which it maintains a list of participating clients and the files hosted by each, but although this approach should provide the requested data, which ideally the tracker data is spread among the nodes on the system in such a way that it is resilient to is efficient, it also means that a server problem traverses a minimal amount of the internet can halt the whole network. Another approach is any of the nodes dis.appearing - as frequently before reaching the visitor. While a (DN's customers must pay for using it to distribute to decentralise the netwock, so that each peer happens when a user loses their internet connection or simply tums their PC off. must find others by searching through a their content, they make s.avings by reducing pre-supplied list of those that are likely to be their bandWidth, and have greater control over working. along with its own locally held lisL REDUCING NETWORK TRAFFIC its quality and availability to the end user. Even when operating as a decentralised netwock, Although caching. P2P and CDNs are all FLOODING THE GROUP BitTorrent's use of DHTs provides a structured effective ways to streamline the delivery of On a decentralised, unstructured network, a content across the internet, various groups are way for a peer to find others who have the content it needs. This removes the need for working to improve current implementations, cOll1pt1ter that has established a suitable peer groop looks for content by 'flooding' the group flooded queries, reducing network traffic, but often combining existing ideas in new ways, with a request that goes to each member. This crucially, it also means that a file can be found One example is Proactive Network-Provider will discover peers with widely di.stributed and downloaded even if it 's hosted on only a Particip.ation for P2P, oc 'P4P', which provides a content such as a recent TV programme, for single active machine in the entire user base. way for ISPs to publish details of their network Ri!Torrent transfers data along the s.ame lines structure to P2P software. Armed with such e~ample. It's less likely to find rarer content thoogh, such as an obscure MP3 file, which may as other P2P protocols. A peer - known as a seed infocmation, P2P clients can prioritise peers that exist in the wider network of P2P users, but not - that hosts a file makes it available as a number are within the same ISP network - tests show of identically sized pieces, typically around within a given group of peers. Another downsi de that this improves download speeds and reduces 2S6KB. Another peer - known as a leecher of flooding is the large amount of signalling the data flowing between an I$P and the net. traffic it creates between P2P netwock nodes. Work is also under way to improve P2P's requests these pieces and, as they begin to arrive, Ri!Torrent, the most widely used P2P itself makes them available to ability to stream content in real time. Ne~tShare, described as an protocol at present, can operate as either a other peers who wish to centralised or decentralised netwock, The download the file. A key tactic open-source P2P videoFURTHER READING protocol ociginally relied on central servers is foc leechers to target the delivery platform, expands on BitTorrl!flt maintaining indexes of available content and rarest pieces of a file first. to the BitTorrent protocol While ~bi(torrem:.org 'trackers', which co-ocdinate communications balance the ava ilability of all it's not yet in widespread The P4P workJ Ilg group of its content, and by doing so, public use, its developers, the between peers who are sharing a specific file. www,OfJenp4p.II<'( While the introduction of multi-tracker maximise the speed at which P2P-Next Project, claim that it P2p-Next it can be downloaded. will allow everyone "to torrents helped to improve resilience in this WWw·plp-lI<'xtorg model. a later innovation was to introduce Peer-to-peer protocols are broadcast a live stream, such Ahmai HOVIdeo NetWOrk as a live webcam or TV channel, distributed trackers, where the information is so effective at reducing the ~akamili.«>m to millions of users". EJ spread throughout nodes on a SitTocrent load on the initial seed of a JANUARY 2010 . COMPUTERSHOPPER www.freedowns.net & www.journal-plaza.net
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Make your website w work on mobiles D..
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INTRODUCTION Remember when browsing the internet on your phone was OiIn
expensive curiosity? Mobile browsers w ere instruments of visual torture that mangled pages and kept you wlliting for seconds at iii time as they downloaded primitive card stacks. These days, however, it's become a matter of routine to check the latest cricket scores from II cllfe, emilil from the train and watc.h YouTube as you stand in line at the bank. The easy availability of always-connected mobile devices with all-you-can-eat browsing tariffs hilS changed the way we use the net forever. Catering for mobile viewers is no longer an optional extra for the jobbing web designer - it's a must. Fortuniiltety, it's eelsy to uter to their needs with it little bit of CSS and some snippets of PHP, as we'll show you here.
Nik Rawlinson Web deV!!loper
To ensure your website looks great on a handheld device, you need separate style sheets. Nik Rawlinson explains how to do it f 'IOU aren't designing ')lOur website for mobile browsers, you're weI! behind th e times. Thanks to a new generation of smartphones, iPhones and iPod Touches, a growing proportion of 'lour visitors are likely to be bored commuters, kids on the school bus, or disappointed dates who are passing the time before making their excuses. Do 'IOu wa nt 10 turn th em away? $tat(ounler's stat s have the iPhone and iPod Touch topping the mobile browser polls. Aggregating their ma<1
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The secret is to use one page, two style sheets and a few lines of PHP to detect which browser th e viewer is using. and then pick the most appropriate style sheet for the device through which the visitor is browsing.
IDENTITY PARADE Every browser - mobile or des~top - identifies ilself to th e .server from which it loads pages. Its name is part of the User Agent, which is a string of data containing its name, version and rendering engine. You can test this by creating a new page containing the following code:
Save it with a .php extension. upload it to your server arld browse to it twi ce: once in 'lour regular browser, and once in a rival browser instaUed on your machirle. Each will display a different line of da ta identifying the specific brow.ser build. In Internet Explorer, it will include the term 'MS IE'. In Safari, you should.see the word 'WebKi\', and if you view it on an iPhone or iPod Touch, it wiU irlclude the words 'i Phone' or 'iPod'. We can interrogate this information using PHP and a search command that hunts out a specific portion of text. That command is strpos, which looks for a string of teKt (hence the 'str' part of the command) and returns the position at which it appears (the 'pos' pa rt of th e command). The result is a number pirlpointing how ma ny characters into the data the string starts or, if it doesn't appear, returns a fail. This failure is key to the job in hand.
CODE BREAKERS As we want to create a page that
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automatically picks a regular style sheet for full-size browsers and a mob ile one for iPhones and iPod Touches, we can use the command to search through th e User Agerlt lor the terms 'iPhOrle' arld 'iPod' and, if eithe r appears, show just the mobile stylesheet. Create a new file (we've called ours news.php) and enter the code in the screenshot on the left (or download it from lWMI.shopperexpert.(Q.uk) . Pass this file to 'lour server and load it in your browser. The results aren't very inspiring, but they're really just the building blods: all the information is there on the page, and it just needs styling. The most important part is th e PHP code that appears betwee n the opening c:?php and the ?> that precedes the .::title> tag. This .section interrogates the User Agent and selVes up the appropriate style sheet. In this ca.se, we have created Orle style sheet lor iPhOrle and iPod Touch use rs, and another for visitors using a regular browser on a desktop or laptop COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
WEB EXPERT computer. Section-by-section, it worts like this. The . There then follows this section: $brows er - $ _S E RV E R ( ' HTTP_USE ~ AG ENT ' ] ; Si phone - ' I Phone ': Si pod - ' IPod '; Here we define the variables. Every piece of data we want to use has to be stored in a variable. In this case, we've stored the User Agent in the variable Sbrowser, and our two search terms in the strings Siphone and Sipod. We could have defined the search terms wherever they're used in the code, but by assigning them to a variable we know that they can be changed in just one place and that. if they are used elsewhere on the page, each use will reflect the change. Once our variables are defined, we can start to use them. Now consider: I fl s t rp os (Sbrows e r, $1 phone )- f3 1se) We come to strpos. Start with a conditional statement (i0, which tests the validity of the bracketed statement that follows. In this line, we tell the browser to act only if the data stored in the variable Siphone doesn't appear within the User Agent data, which is stored in the variable Sbrowser - in other words, if the result is 'false'. If it is, it moves on to the next line. If not - if it returns a number indicating the position within Sbrowser where the contents of the variable Siphone appear - then it ignores the rest of the code unt il it finds an 'else' statement. Assuming the result is false, we know that the user isn't using ar"l iPhooe, so we need to check that they're not using an iPod Touch:
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This is in effect the same code as above, but this time it checks for the word 'iPod', which you'll remember is stored in the Sipod variable. If it doesn't find it (the result is 'false'), it will execute the line that follows. If not, it will do the same as it did with the iPhone search line and jump forward to the line mariced 'else'.
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STYLING IT UP Finally. we're going to oo t put some resuhs. Using the 'print' command is like punching a hole through the PHP code section to address the fabric of our page directly and add to it wha t appears between the single quote marks. In this instance, we're going to write a line of HTML into the header of the page, as it appears within tag braces. As such, it won't appear on the visitor's screen, but will make up a part of the un derlying code and repla ce all th e PHP code we're working on. The line is quite simple and performs just one function. It loads an external style sheet called 'notiphone.css·, which is the one used to style up any pages that are not displayed on an iPhone or iPod Touch and is thus optimised for regular, large displays: e l se pr i nt '< li nk href- " i phone .css" re l - 'styl es hee t " type- "text! css")' :
Now all we need to do is build the style sheets for each platform; again, you can download these from www.shopperexpert.co .uk.Thefiles iphone.css and notiphone.css are very similar. However, notiphone.css has a lot of posit ional information - pulling the link's sidebar to the right of the main body content and using the 'container'layer to constrict the elements of the page within a 600-pixellayer. The iphone.css file is less fiddly, as it lets the layers fill the full width of the screen to accommodate either hori zontal or vertical viewing. Mobile visitors are more likely to want to browse information more qu ickly, so we've also applied the visibility tag to any lines styled using ·.teaser'. These lines are the short descriptions that explain every headline. By hiding them, we have pulled the headlines closer together on the mobile screen without them crashing into one another. A greater number of links to more information will be displayed within a smaller space, allowing our mobile visitors to skim-read the news and quickly find their way to the full stories should they want to read more.
TAKING THINGS FURTHER This section of code tells the browser which style sheet to use if the result of either 'strpos' test returned anything other than 'false' to indicate that we were using an iPhone or an iPod Touch. It calls in a different style sheet called 'iphone.css·,
COMMAND PERFORMANCE At this point, we've done all our checking and we know that we're not using an iPhone or an iPod Touch. We could add further commands to check for Android, Symbian and mobile versions of Opera, but for the sake of brevity we'll assume we're happy with the results and act on them.
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You can create an unlimited number of style sheets for yoor websJte arld layer as many conditional strpos tests as necessary within the PHP segment to pick the right one. This gives you a great level of control over how your page renders in each particular browser. but it needn't be confIned to detecting mobile browsers. With just a few tweaks, it's an effective means of remaining backwards-compatible with older browsers while also catering for your most up-to-date audience. Furthermore, by using a refresh command within the text you 'print' on to the page, yoo can open different pages to users of older browsers. Online banks routinely use this tactic to restrict their services to the most modern and secure browsers. You'll find II list of common User Agent strings at http://whatsmyuseragent. com/CommonUserAgents.asp. m
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... Our news.php page as It appears In a reg ular browser. with a Sidebar. a headline and a teaser
... The page on lin IPhone with style sheets switched to the mobile edition, wtl ich left-a ligns the heade r, reVI!fSeS Its colou r and puts the lI nl<.s below the text
JANUARY 2010 . COMPUTER SHOPPER www.freedowns.net & www.journal-plaza.net
Next month DEOICATED WEB HOSTIN Ci Discover how a dedicated server could benefit yo ur website
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INTRODUCTION From party invitations to corporate logos, ma ny graphic des ign tas ks invo lve st acking im ages o n to p of each othe r. If th e results seem a little fillt , blend modes offer a dramat ic way to add some dynamism, maki ng t he laye rs in teract in a ll sorts o f exciting ways. Blend modes a lso have their uses in phot o -e diting t asks, from adjust ing t he lighting to radica lly a ltering colours. In t his works hop we'll explain how t o use blend modes, and reveal som e t echniques for getti ng th e most o ut o f th em.
Ben Pitt Mus icand photography expert
Photoshop Elements masterclass Adding some pizzazz to your digital photos is easy using blend modes in Photoshop Elements, explains Ben Pitt
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lend modes have been in Photoshop Elements
NUTS AND BOLTS
since version 1, inherited from the full version 01 Photoshop. They're probably the most
Sometimes it's enough just to browse through the blend modes and pick one that (ooks good, but knowing
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Often, all it takes is a quick browse through the list of modes to give a dramat ic boost to an image.
unless you see the effect as you read about it, so we recommend reading this section in front of your Pc.
LAYERING UP
brOild categories. After Normal and Dissolve, the next
Before we begin dissecting the ins and outs of blend modes, let's get up and running so you have something to experiment with. We'll be using Photoshop Elements, but you can follow this tutorial using any image editor that supports blend modes, such as Paint Shop Pro or Serif PhotoPlus. First open a pa ir of photos; pick those that aren't excessively busy, bright or da rk. Type Ctrl-A to select one of the images and Ctrl-C to copy it, then jump to the other image and type Ctrl-V to paste the first one over the second. If the Layers palette iso't visible on the right, open it from the Window menu. Next, select the upper layer and adjust the Opacity slider. This is like a volume control for the layer: 100 per cent makes the top layer completely cover the lower layer, Similarly. 0 per cent makes the upper layer disappear. Intermediate values blend the two layers. Now restore the Opacity to 100 per cent, dick on the word Normal just to the left and select Dissolve. At first, no change is visible, but if you adjust the Opacity, you'll notice that, rather than blending the colours of both images, each pixel shows either the upper or lower layer. The proportion of the two layers is defined by the Opacity value. Dissolve is the least interesting 01 the blend modes, as the results tend to look harsh and digital. Other blend modes combine layers in much more interesting ways, so work your way through the list to get an idea of what's possible. Once you've changed the blend mode with the mouse, you can jump to the next mode with the up and down arrow keys on the keyboard. Unlike Normal and Dissolve, all the other blend modes have the biggest effect when the Opacity is set to 100 per cent. If the effect is too garish, reduce the Opacity to tone it down.
group produces images that are darker than the original images. Darker Color is perhaps the simplest. It compares each pixel from the top layer with the corresponding one underneath, and shows whichever pixel is darker. Darken is very similar, but rather than compare the brightness of each pixel, it breaks them down into red, green and blue channels and applies the effect separately for each channeL As such, it can produce subtler results with less of a visible seam between the two layers, Multiply is the equivalent to having a slide projector with two slides jammed into the holder. If one 01 the layers is solid white, the other layer will be unchanged. If one is black, the resulting image will be black, Other colours will produce a mix of the two layers. with the brightness of each mult iplied together. For example, two pixels of mid -grey (SO per cent brightness) will produce a dark grey (25 per cent brightness, as 0.5 multiplied by 0.5 equals 0.25).
Premiere Elements groups its blend modes into
BURN, DODGE AND OVERLAY
Linear Burn works in a similar way to Multiply, but because colour values are subtracted rather than multiplied, the effect is generally stronger, producing a darker resulting image, Color Bum is similar to linear Burn, but it preserves intense colours in the lower layer. These five blend modes that darken images have equivalents in the next group, all of which lighten images. lighten and lighten Color are the opposites of Darken and Darken Color. They show whichever pixel is the brighter of the two layers, while lighten processes the red, green and blue channels separately. Screen is the inverse of Multiply. It's akin to having two projectors, each with its own slide, projected on to the same screen. The results tend to look pasty and overexposed, but for wispy, ethereal effects and to give a bright background for dark text, it's extremely useful. linear Dodge and Color Dodge are the opposites of linear Burn and Color Burn, and give brighter, punchier results than Screen. Th e next group of blend modes boost the contrast of images: bright areas get brighter and dark areas get darker. In Overlay mode, whenever a pi~el in the lower layer is darker than mid -grey, the upper pixel is combined in Multiply mode. If it's lighter than mid -grey, it's combined in Screen .to. The Colo. Dodge blend mode gi ves the impression that this text is sprayed onto the wall. while Linea. Light was used to superimpose the face mode. Th e result ing image tends to COMPUTER SHOPPeR • JANUARY 2010
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MULTIMEDIA EXPERT keep a well-balanced p.1lette 01 brightness, making it one of the most useful blend modes. Hard Ught is e)(actly the same, e)(cept that it's the brightness of the upper rather than the lower layer that dictates whether each pi)(el is processed in Screen or Multiply mode. Solt Light is a subtler version of Hard light, making it a useful option for subtle blends that still have plenty of contrast.
MORE DRAMATIC EFFECTS Linear light is also very similar to Hard light, but because colours are added and subtracted rather than multiplied and divided, it tends to produce more dramatic colours. Vivid Light follows the 5
TIME TO GET CREATIVE With that dense burst of information out of the way, it's time to see what kinds of tricks these blend modes can get up to. One of the simplest, but most effective, techniques is to apply a blend mode to text over a photo or graphic. If the text is coloured black or white, it'll usually stay that
-.t Our original photo left) was given more shape and atmosphere by adding this graduated liliin the Multiply blend mode to darken the edges, and again in Soft Light mode to gently brighten the centre of the Image (top
colour, but chOOSing other colours brings out interesting textures within the te)(t. For our music flyer image at the foot 01 the opposite page, we've used off-white text in the Color Dodge blend mode, which has picked up the texture of the s<:ruffy wall to give the impression that the text is written on it. The accompanying face is on a layer set to linear Light, giving it plenty of contrast and saturation while retaining the texture of the wall.
TRIAL AND ERROR This example is typical of what comes from trial and error, but there are times when it pays to be more prescriptive. Our original photo of the sun shining through the trees (above) is OK, but there's not much shape to the composition. The edited photo has a vignette effect With darkened corners, which lool:s much more atmospheric. To create it, first we generated a circular gradient fill on the upper layer, fading from white in the centre to black at the edges. To do this, select the Gradient Tool and, at the top -left of the s<:reen, dick to view the colour options and select black to white. Click the circular gradient shape and draw the gradient by dragging the mouse across the image. This will produce a black blob on a white background, so type Ctrl-I to invert it. Setting this layer to Multiply means that the white area won't affect the photo, but the darker areas darken it. In our case, 100 per cent opacity looked too harsh, so we dropped it back to 87 per cent. We then duplicated this layer and set the duplicate to the Soft Light blend mode. This
darkened the edges a little more, but also gently brightened the centre.
BLUE SKY THINKING Washed out skies are common, but they're easy to fix using blend modes. The best way is to use them in conjunction With Adjustment Layers, which we covered in Multimedia Expert. Shopper 254 (see the PDf on this month's cover diSC). To create the blue sky in the left half of the photo (bottom left)' we started by clicking the Adjustment Layer button (a two-tone circle in the Layers palette) and selected Solid Color. We picked a sky blue from the colour palette and set the blend mode of thiS layer to Multiply. The blue tint was faded to nothing towards the horizon by applying a white-to -black gradient fill in the adjustment layer's mask. To do this, select the Gradient Tool, choose black to white under the colour options and linear Gradient as the gradient shape. Click on the adjustment layer, and then drag across the image to define where the layer begins and ends its fade. In our car image, we've left the bonnet at its original red colour. for the blue sections, we created a new layer, set it to Hue and added blue paint using the 8rush Tool. Using Hue rather than Color means that the greyer areas, such as the chrome trim and reflections, remain grey. Setting the purple area to Hue caused it to become unrealistically lurid, but we fixed this by reducing this layer'S opacity so it blended with the blue we had painted underneath. The rool was a little trickier. 80th Hue and Color alter the colour but not the luminosity, which caused the roof to take on a murky bronze colour when yellow was applied. For the vibrant yellow tone, we switched the blend mode to Screen. It's this immediacy that makes blend modes so satisfying to use. If something doesn't work, flip through the other modes to see what else does. We hope we've demonstrated how useful. easily accessible - and fun - they are.13J
Next month IM PROVE HOME MOVIE AUDIO
... We've used a blue adjustment layer set to Multiply blend mode on the left-hand side of the picture to deepen the colour of the sky
... The Hue blend mode allows us to paint new colours on the car panel. while retaining the brightness and saturation of the original Image
JANUARY 2010. COMPUTER SHOPPER
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Make sure your video sounds professional with the help of our tips and tricks
I- Securing a Linux PC
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Linux may be more secure than Windows, as hackers write less malicious code to infiltrate it, but it's not immune to attack. Jon Thompson explains how to protect your Linux PC ackers are entirely motivated by money, and they'll use any trick they can to get information
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that they can either sell or use to make cash. While linux has been relatively immune to altack5, as its instal! base was too small, its increasing popularity
means that hackers now have the OS in their Sights. As such, you need to boost the security of your computer. For 5tarters, every computer on the internet needs a firewall to protect it from unwanted intrusions by hackers, for example. Increasingly, Linux also needs anti-virus protection. Security companies are now waking up to the threat to linux operating systems posed by malware, and have begun supplying basic linux versions of most of their products.
THE FIREWALL The purpose of a firewal! is to inspect every data packet attempting to enter or leave the computer, and decide whether or not to aUow it on its way or to block it. f irewal(s are very closely connected to the operating system itself and have to be capable of running at top spt'ed without introducing any significant drain on resources or network pt'rfomnance. Some commercial firewaUs have a vast range of features, However, at their most basic, firewal(s simply need to decide whether to allow or 'drop' packets based on a set of rules. Configuring a firewall is therefore a matter of writing these rules to tell it which types of networt traffic to let through, and which t o block. Linux traditionaUy comes with a firewall caUed iptables that requires system administrators to set it up using extensive configuration files, For the rest of us, however, there's a far friendlier firewall called Firestarter. like most firewalls commonly used on Microsoft Windows, this is an entirely graphical application that makes configuration very simple,
this is set to 'All opt'n source application' before entering the word 'firestarter' in the box to its right and pressing Return. The firestarter application should appear in the pane below the search box. Click the square tick box next to it to select it for installation and finally click the Apply Changes button at the bottom left of the window. Click the Apply button in the next pop-up to confimn that you want to in5taU Firestarter. You may be asked for your password in a subsequent pop-up. If this happens, enter it, click OK and Ubuntu wiU download and instaU the latest version of Firestarter. Ooce complete, click Close. Firestarter should now be installed and ready to protect your computer, To open Firestarter's user interface, click on the Administration option on the System menu. The first time you run it, after entering your password to confirm you want to make changes to the system, you'll see a configuration wizard. Click forward to continue. The next screen on the wizard allows you to assign the firewa Uto a specific network connection. This should defa ult to EthO if you have a single wired connection, which is correct, so leave it as it is. If you're using a wireless network card, ifU either be set as the default option or will be available on the IXlIl-down list. Your internet gateway usually assigns alll'Cs on your network an II' address when they boot up. Unless you've chosen to disable this and assign II' addresses manually. tick the box marked 'II' address is assigned via DHCP' before clicking the Forward button again. There's no need to enable connection sharing on your Ubuntu machine, so you can safely press forward aga in and finally click Save. The ma in Firestarter control panel now pops up. The firewall status pane should show it as being active.
ACTIVE CONNECTIONS INSTALLING FIRESTARTER
INTRODUCTION Linux is wide ly conside red t o be mo re secure than Microsoft Windows. This is partly du e t o
it s open-source nature, which allows anyone t o instant ly spot and report progriilmming errors and vulnera bilities in th e ope rating syst e m and its applicat ions. It's not immune from
attack, t hough. This month we'll show you how to boost security by configuring Linu x's built-in firewa ll a nd installing anti- virus software.
Jan ThompsDn IT COlTespondent
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Firestarter is an open-source application. To install it, first click on the System menu, then Administration, and select Add/Remove from the menu. In the left-hand pane of the subsequent window, click on the Internet category. There's a pull-down menu at the top of the window marked Show. Ensure that
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There are two important buttons on the Firestarter control panel. The first is Lock Firewall. When you hit this, Ubuntu's firewall immediately blocks all incoming and outgoing traffic and the status icon changes to a padlock. It's the button you should click if you think something suspicious is happening. Clicking this bulton for a second time unlocks the firewall and it continues
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-'" Adding sp ecific rules to ~lI ow "TTP and "TTPS traffic through tilt! firewall for uninterrupted web browsing
COMPUTER SHOPPeR •
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JANUARY 2010
LINUX EXPERT
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allowing traffic to pass through it as usual subject to its security rules, of (ourse, which we'll
online). When both HTTP and HTTPSruleshave been created, press Apply Policy. Try surfing again and everything should work. smoothly. If you normally send and receive email from Ubuntu and it now doesn't work, add rules to the list for SMTP and POP3. Also, add a rule for Samba il you mount Windows shares. If you need to add a rule for a port that's not named on the list, simply enter its number in the input box. To find out the port number for a particular type of traffic, visit hrtpJ/tinyurl.com/portnumbers.
come to in a moment.
The second important button is Stop FirewalL When yoo press this, the status changes to Disabled. This isn't a re<:ommended setting to use other than briefly when you believe there's a
problem with the firewall blocking legitimate traffic. Another useful part to the control panel is Active Connections. Click the arrow button ne~t to this and the display extends to show the connections you have to the outside world.
Open labs in Firefox, run Skype or an instant
ANTI-VIRUS SOFTWARE
messenger applica tion, and aU your external connections will be listed here.
Due to its increased popularity, Linux is beginning to need virus protection. We're going to show you how to download and install the popular Sit Defender Anti-Virus package. This offers manual scanning. but with some ni fty options. The installation process requires you to use the command line, but by following our instructions, it'll still be a simple process. First, you need to obtain a free personalU5e licence from httpJ/tinyur/.com/ydun6v. Clickon Request Free License, enter your name, email address and country, dic k the tick box to confirm you're a private user and hit Send. Vour licence key will be emailed to you. Next, go to httpJ/tinyurl.com/dymSjband dick the i586.deb,run package if you have a 32-bit machi ne. Otherwise, click the amd64.deb. run package. This opens the download ma r"lager. Select 'Save file' and finaHy dick OK. Once downloaded, click on Accessories on the desktop's Applications menu and select Terminal. This opens a terminal window. In it, enter the lollowing command:
PERMISSIVE MODE Firestarter works in two modes, The first is called Permissive and is the dela ult setting, This allows aU trallic to enter and leave the computer except for the ports the user tells it to block, The second mode is called Restrictive, which blocks aU trallic except lor the datallow present on the ports you explicitly allow. For the best security, Firestarter should run in this second mode so that it blocks aU trallic except the stull you explicitly allow. It blocks only outgoing traffic, not incoming traffic, but this is enough to stop hackers as it prevents your computer from replying to any malicious pac~ets. To put Firestarter into Restrictive mode,lirst dick the Policies tab just under the Lock Firewal! button. Now click the Editing pull-down menu and select 'Outbound traffic policy'. This causes two radio buttons to be displayed directly undemeath the menu. Select the second, marked Restrictive by default, whitelist traffic. Press the Apply Policy button at the top of the window and open a web browser, Alter a few seconds of trying to connect, the browser will return an error message because Firestarter is blocking all outgoing trallic. Let's now allow HTTPand HTTPS traffic through the firewall so that web browsing will worl:. In the lower pane of the Policies tab, and with Outbound trallic policy selected, right-dick on the window's bottom pane and select Add Rule. This produces a small pop-up window. Select HTTP from its pull-down menu. Under the option entitled 'When the source is', choose Anyone. Click the Add button to add your new rule to the list and it will automat ically activate. Do the same for HTTPS (the secure version of the HTTPprotocolusedwhenbuyingthings
cd IDesktop Now enter the lollowing (noting the capital Bof 'Bif), but instead of hi tting return, press the t ab
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sudo sh BI t Hit Return and you'll be asked for your password. Enter it and the BitDelender licence agreement appears. Hit the space bar to scroll through it a page at a time. Once at the bottom, you'll be asked to enter the word 'Accept', Do 50 and BitDefender installs itself. The installation process will also ask il you war"lt a GUI inSlaUed. Enter the upper-case letter Vand press Return . Once insta\lation is complete, using BitDelencer is very simple. Open it from the System Tools menu 01 the desktop's Applications menu. Press Set New Key and enter the personal licence key emailI'd to you earlier. Now press the Update button to download the latest virus definitions, To scar"l a directory structure for malware, press the Scanner button, select the directory and finally dick Open.
CONFIGURING BITDEFENDER Hit the Settings button on the BitDefender interface and you'll see various basic, but useful. options. Of these, the General Settings pa ne is the most useful. The option to ke ep the application running in the background ensures that the anti-virus engine remains active after you've dosed its control panel. This makes subsequent scans faster, but increases memory and pro ce5sor usage. Allied to this 5etting is 'Pre-load ant i-virus engines on startup'. This loads various malware detection modules ar"ld keeps them loaded between scans rather than loading them for each one, Vou can either exit or simply hide the BitDefender control panel when not in use with the two buttons at the bottom right 01 the screen. When hidden, the red BitDelender logo appears on the right of the desktop's menu bar. Click this and the interface opens again. If you opt to 'Hide ma in window on startup', when you run BitDelender, its icon will appear on the desktop's menu bar rather than the lull interface opening. This is useful if you use the 'Enable file drop lone' option, With this option activated, you'll see a large BitDelender icon on the desktop. Drag and drop the file or directory you want scanning onto this and it provides a convenient method of canying out scans. Nothing's actua!ly moved; it's merely a way of te!ling SitDefender what to scan. If you enable 'Scan on drop', then when you drag and drop a file or directory on to the Drop Zone icon, it'll instantly be scanned. Otherwise, the Drop Zone accepts files for 5Car"lning and displays a numeric tally as you add more. If you want to. you can right-click on its icon and select 'Start scanning', to scan the lot in one go. t!]
Next month STORE FILES SAFELY
... To scan a file or folder for viruses and malware, simply open It lind let BltDefender do its stuff
Click: dell.co.uk
key. This will fill in the long filename for the downloaded BitDefender package:
We show you how to back up everything from single files to entire disks
Call: 0844 444 3242
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Security isn't just about preventing hackers from attacking your PC over the net, it's about ensuring your data is safe . David Ludlow explains how to back up your personal files M
aking a backup of your data
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the only way
to make sure It's safe If you copy aU the files on your computer to an external storage area, It doesn't matter If your PC IS stolen Of breaks down
:::~:"~:~"o b. , ,"cod '",",w PC Using your optical drive to make bac~ups may seem a good idea. After all, the media is cheap (CDs cost less than 15p each and 8.5GB dual-layer DVDs cost PRO Che~p ~ nd MSY around GOp) and capacities are relatively high. However, CON Hard t o update backups you can only write to a CD BEST FOR Ardllvlng files or DVD once, unless you that woo't need chllnglng buy pricier rewritable discs. such liS digital photos This means that making a copy of your documents folder will require a new disc every time you do SO. This soon becomes impractical. These discs can still be useful. though. Onceyou've processed your photos and edited them, it's unlikely you'll ever go back an d change them again. These files can be copied to disc and stored. This is ca\led archiving. and it's different to bac~ing up. If you're serious abou t digital photography, take two copies of each set and keep OfIe at home and store one with a friend or family member who lives at a different address. This way, if the worst happens and your PC is stolen or destroyed by fire, you still have a copy of your pictures.
INTRODUCTION While it's eels)' to think of computer sKurity ils simply being iI way to prevent hackers from attacking you or avoiding viruses, it's a lot
mOl'"e than that. In reality, security is about protecting your data. This means taking regular backups of your important files 50 that if your computer is lost, stolen or destroyed by "",,ide"t, you haven't lost your woB. ln this Security Expert, we'll examine where you should back your data up to and making online backups. Our online backup steps were performed using Webroot Internet Security Essentials (www.webroot. com) , but these are similar to many online backup packages.
David LudlDw Edito r
EXTERNAL HARD DISK An external hard dis~ is one of the best ways to store backups. As it's external, you can quickly plug it into another computer. They are also fantastic value, with 500GB of storage PRO Simple to connect costing around iSS. CON WorI
There are lots of different ways to make backups and plenty of options when it comes to storing them, too. Here, we'll look at the some of the most practical solut ions for 510ring all your files so you can be sure your data is perfectly safe should the worst happen.
NETWORK STORAGE If you have more than one computer, consider using a network-attached storage (NAS) device to store your backups. A combination of an external PRO lots of people hard disk and a network can bac k up at once port, a NAS device can be CON Clln be hard to accessed from any config ure; relatively slow network-connected BEST FOR Homes with multiple computers computer in your home. The whole family can use one to share files and store backups centrally. You can even access some NAS devices over the internet. Prices are reasonable, With 500GB devices currently available for around £80. Aside from being able to share storage around your home, NAS devices can be placed out of the way, such as in the loft. Look for a device that contains multiple hard disks and supports RAID 1 (mirroring) or 5 (parity). These mean that your data is protected against a single disk failing in the NAS, so you always have some protection against mechanical faults .
ONUNE Online storage is rapidly becoming more popular as broadband speeds increase. The systems, such as those included in Webroot's Internet Security Essentials, work by giving 'Iou storage PRO e..ckup s safe space that you can use from local disasters over the internet CON Slow; II b>lckup This means that your can break your backups can't be stolen flllr-u511ge p olicy along with your computer, BEST FOR Important files and can't be burnt down with 'lour house. The companies providing these services ma~e sure that 'lour data is backed up again, 50 it's the most secure method of backup that you can make. As online storage can be accessed from anywhere with an internet connection, you can easily back up your data on the move. The biggest problem with these services is the speed at which they wor~. All broadband connections have slower upload speeds than download speeds, and the fastest upload speed you can get is around 1Mbit/s (122Kbit/s). This means you could spend days backing up. With most broadband upload speeds even slower, you're loo~ing at a lot longer. Also, be careful that backing up your data doesn't aCCidentally exceed any monthly download limits on your connection. COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
SECURITY EXPERT
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• You c~n view backups by dilte ~ nd flIter the types of files you want to restore at any time
MAKING AN ONUNE BACKUP
CHOOSE WHAT TO BACK UP
On ce you've chosen your backup media you can use your favouri te backup 1001, or the built-in
We'd recommend that you choose which files and folders you wan t to back up manually, making sure that you only select the most important and valuable files to store online. Other files can be backed up using alternative methods to one of the other storage methods we've outlined. Put t icks in the boxes of the folders and files that you wan t to back up. The meter at the bottom of the screen shows you how much disk space you choices will ta~e up. You'll also get a warning if you exceed your online storage limit. Click Next when you're done and you'll be prompted to set your backup schedule. You can select how often the backup fI.lns in terms of weeks, although the default of once a week is sufficient. Then select which days you want the backup to run. For important files, selecting every day is a good option. Click Next and then Next agai n. On the following screen you'll see a summary of your backup settings. Click Finish to apply them. You should run a backup manually now, so that your files will be safe in the event of a problem. Click the Backup Now button. You'll get a pop·up message from the Notificat ion Area telling you that your files are being backed up. You can use the Backup Now button every time you want to
back up files, which is advisable if you've just created or edited an important document.
Windows application. to save copies 01 your files. However. for really important files it's wOI'th backing up online. Here we're using Webroot Backup, which is included as part of Webroot Internet Security Essent ials. The steps here are similar for oth er online backup services.
ACCESS BACKUP SETTING To access your backup settings. dooble-click the Webroot icon in Windows' Notification Area. If you haven't yet created your free
then type a username and password into the web page, Once you've done this it will take up to an hour for your account to be created. Restart your computer and you'll be prompted to type in your online backup usemame and password. You can t ick the box to remember your password. Go bad to the Webroot Internet Security Essentials main window and you can click on the Backup button to configure your backup settings. By defa ult the software will be set to b.1ck up all the user accounts on your computer, which is bound to exceed your 2GB limit. You can click the Increase Online Storage Button link and upgrade your space to between 5GB and 50GB for between £20 and £50 per year.
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EASY ONLINE ACCESS One of the advantages of online backups is that you can access your files from anywhere. for Web root just visit http://myaccounr. webroorbackup.com and log on to the web page using your username and account. Click Manage Shares and you can browse through any files that you have backed up. Click on the Share\ Recover link next to any file 0( folder for more options. On the next page cliding the file or folder will download it to your Pc. Click the Share button and you can send a friend a link to the file for them to down!OiId.lt's a handy way to share files that are too large to email. lD
Next month PROTECT YOUR KIDS ONLINE
c.:• You can vIew your backup's current status. so you c~n see how long it will t ~ke to complete
RESTORE FILES Clicking the Restore Now button under Backup lets get your files back. If you click Next on the first screen you can view aU your backed· up files, but you can also select a date if you know when your file was backed up or if you want to restore to a specific version. You can also filter backedup files by type, making it easier to find one. On the next screen, put a tick next to the folders and files you want to restore and dick Next. You then get the option to restore files to the ir original location or to a new one. Restoring to a new location makes sense if you want to compare muhiple versions of files. Click Next thell Finish to restore your files.
• Download files from your online account or share them with friends via ~ link in ~n emllil
How to protect your children by specifying which websites they can and can't visit
• Stop vi ruses and spyware • Block hackers alld protect privacy • Optimize speed and performance • Automatic file backup • Free online support and local-rate phone assistance
Order online at www.webroot.co.uk/wise
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INTRODUCTION As we SilW from last month 's Advanced Project5, route.manufacturers pack the ir devices full of advanced features to make them perform II range of different jobs. This month we'll show you how to activate them and go one step further. As with Last month, we're showing you how to use features that shoold be included with most routers, but there's no guarantee that yours will have all the options WI! mention. Before
you give up, check your router's manual - router manufacturers ilil put options in different plac!!s, so it may just be that you 're
Adv~nced ~outer
configuration Last month we showed you how to deal with your router's IP address settings, this month David Ludlow explains some of its more advanced settings and shows you how to use them nee you've got your router working the way you want it to, there's nothing more frustrating that having a serious problem that requires you to reset the whole thing and start all over again. Fortunately, it doesn't have to be this way: it's easy to bdc~ up and restore your rou ter's configuration. First, to make a backup you need to log on to your router's web-based management page. In one of the menus (often the Advanced or Backup Settings menu) you shoold see an option for configuration, Select this, the n dic~ the button to make a bdc~up of your current settings. A file will be downloa ded to your Pc. Go to the folder Ihat Ihis file was downloaded to and copy your router configuration to a sale place. II you make multiple backups as you change settings. it's worth renaming each configuration file to something especiany memorable, such as 'WPA secu rity with FTPportforwarding'. That way, you'll know which file 10 restore at a later date if anything goes wrong. It's just as easy to nash your configuration bad to a different point. On the s.ame menu as the backup setting you'll have the option to choose a configuration file. Select this, navigate to a bdckup file and click the button to reSlore your configuration to the settings kept in your backup file. Any changes made since you created the backup will be lost, so only use this option when it's absolutely necess.ary, Finally, most models will also provide a button that erases all settings and puts the router bdd :. into its Default mode. This is useful if yoo're suffering from multiple problems and can't work oot which setting is causing the problem and need to start all over again,
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DIAGNOSIS MURDER II can often seem that problems with the internet are caused by your router, but there's a simple way to ched if this is the case using yoor router's built-in diagnostic options (often listed under Advanced), These usually offer three use ful tools. First, there's the DNS lookup test. This lets you type in a web address and find oollhe resulting IP address. For e)(ample, www.goog/e. co.uk has an IP address of 209.85.227.99. If this test
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works you know Ihal your router is connected to the intemet properly and can locate websites. Next is the Ping test. This lets you see if a computer on the internet or your local network is alive and responding. For exam ple, if we were to use our rou ter to ping 209.85.227.99 we'd be t esting that our internet connection was working to www.googie.co.u/t If you get an error with this test it could just mean that the website you're trying to ping is down or set up not to respond to ping requests, Try a different site, first using the DNS tools to get an IP address. If you get a response from a website, it shows that your internet connection is working satisfactorily. fina lly, your diagnostics tools will also let you reboot your router without physically having to tum off the power. This is reaUy useful if yoo've got a problem, such as a computer that can't access the intern et, as rebooting your router can fi)( in termittent faults. You can also pe rform this aClion remotely.
REMOTE ACCESS There are times where it's handy to be able to access your router's manageme nt pilges remotely over the internet. In particular, it's useful if you're the only tech-sawy person in the house and wanl to be able 10 deal with problems from anywhere or when you're trying to get port forwarding to work. Fortunately, all routers let yoo tum on remote management. Look for the relevant option in your router's management pilges. When you find il yoo'li see a range of options. First is the option to turn remote management on, Next, you'll need to select which computers can access the remote maroagement page by specifying their IP address. This needs to be the external IP address of the remole network, rather than your PC's internallP add ress, but you're unlikely to know the extemallP addresses 01 the network you'll be using. Finally, you can specify on which port you want to connect to the management page. This needs to be typed in directly after your router'S extemallP address, such as 83.7S.61.10:8080, or its dynamiC DNS hostname, such as shopper.homeltp.net:8080.
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David LudlDw Edito r '" 11'. ~Iw~y. wi.e 10 b;oock up ~n d re.lore your rouler'. conliguratiOll. SO that yoo can restore settings quickly
'" You, ,oule,'s diagnoslics p3ge leis you 110.1 you, internet connection and reboot the device COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
ADVANCED PROJECTS
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& II'S possible 10 set up remot e access to your compute r through your ro uter settings, but only allo w thi s high leve l of access to you r PC 11 11'S vital
Selecting a different port number other than the usual port 80 for web traffic is good for two reasons: fir5t, a hacker won't stumble across it by simply point ing a web browser at 'lour home network and try to hack in; second, it leaves port 80 free to be used for port forwarding if you
want to set up your own web server. We recommend using remote management sparingly for those times when you have to get access to your router. Make sure that you set a
long and difficult-to-guess password to prevent hackers from gaining entry to your rooter and causing damage by altering settings_
NETWORK HOPPING If you're worried that your network may have been compromised, your router gives you a handy way to tell who's currently connected. Look for the Attached Devices or similar setting in your router's menu. Select this and yoo'li be presented wit h a list of all the devices that are connected to your router. This will include the connected device's current IP address, its MAC (hardware) address and, if available, its device name (for a PC thiS will be the computer's na me as set in Windows). If you spot any computers in there that aren't your own, someone has managed to get on your network. Change your wireless encryption password immediately to block their access, From time to time router manufacturers, just like all other hardware ma nufacturers, will release updates 10( their products. These will either add new features, fix problems in the older
... You can often configure the advanced setti ngs on your router SO that tt>e Wireless network is avai lable only duting cenaln ti mes of the day
firmware or increase reliability. It's likely that yoor router will have an update available for it, particularly as the S02.111'1 sta ndard has now been ratified, meaning thilt Draft-N products need to be upgraded to meet the new standard. You should only ever upgrade your router from a PC that's attached via a cable; doing an upgrade from a wireless PC could break yoor router if the network connection is lost part-way through the upgrade procedure.
UPGRADE YOUR FIRMWARE To find out if yoo need to upgrade the firmware, first go to your rooter's management pages and look for the Status or Informat ion option. This should tell you which version of firmware your router is currentiy running. Next, find out the model of yoor router. This should be printed on the router itself. Make a note of the exact model number, including the revision, as upgrading to the wrong firmware coold cause a range of moderately serious problems. When you've noted down yoor router's model and firmware version, visit the ma nufacturer's website and look for the support section. Find the support p.lges for your specific model and download the latest firmware, making sure that this is a higher number than the one that's currently installed. With the file downloaded, switch lxick to yoor router's management pages. Make sure yoo've backed up your router's configuration, as sometimes firmware updates will reset the router back to the faClDIY default settings.
NUGIAI!
Find the Upgrade option in your rooter's settings and click the button to choose the file to upgra de. Navigate to the file that you've downloaded, then select it. Click the button to upgrade and let the process begin. Your rooter will reboot when the upgrade has completed. Check that all your settings are correct, and upload your saved configuration file if necessary. Tweaking your settings doesn't end t here, and many modem mode15 have a selection of advanced too15, such as the ability to block specific websites. These filtering tools tend to be very simplistic, so avoid using them if yoo can, Our feature next month wiH show you how to add web filtering to your network lor free.
QUALITY OF SERVICE Other routers also have quality of service (QoS) settings, which let you prioritise traffic, such as voice caUs, These can be easy to set up, but some routers require yoo to configure services manuaUy. This is very similar to the way that yoo configure services for port forwarding (see last month's Advanced Projects for more detai15). However, befo re you dwe into this configuration, ask yourself: do I need QoS? If you make a lot of voice calls and stream a lot of video and don't notice any problems, there's no need to tinker with any of the settings; if yoo do get regular problems, QoS could well help. One other sett ing to look out for, which is becoming a lot more popular on modem routers, is an option to schedule the times when the wireless netwO(k is turned on. This doesn't save much power, but it means that it's harder for hackers to get on yoor home network, as yoo can tum it off when you know you're not using it. This setting can be useful if yoo're concerned aboot the security of your network, but we're not overly convinced that the extra protection it offers is worth the hassle of not always having your wireless network available, 1!J
Next month
... Upgradi ng you r router's firmware can improve reli abi lity as well as add more features or f l~ bugs
... With this view (under Maintenance), you can easily see which pes are attached to your router
JANUARY 2010. COMPUTERSHOPPER www.freedowns.net & www.journal-plaza.net
MEDIA CENTER:THE ULTI MATEGUI DE Find out how to tum Media Center into the ultimate entertainment centre, with free online streaming TV stations and more
HELPFILE WinSock not working
Q
I have a PC running Windows XP w ith
netsh winsock reset catalog
Service Pack 3. I've installed Internet
Explorer 8, Adobe At:robat 7 and Micr050ft Office 2003, but no other programs.
After a few weeks, my internet and network connection started to tennioate abruptly for no apparent reason, usually between three and five hours after starting. It does this every day, and I have to reboot the PC to regain the mnnection. I've run the Diagnostk Tool, ,lnd the error
message is: "Error attempting to validate the WinSock base providers: 2. Not all base service provider entries could be found in the WinSock catalog. A Reset is needed."
The only downside of this method is that it resets Win Sock to its default settings, so applications that rely on it, such as Google Desktop, will no longer wor\( and will have to be reinstalled. If the problem returns, it's likely that you have some spyware or a virus on your Pc. If you haven't got a security suite at the moment, we recommend that you download Ad-Aware free (www.lavasoft.wm)aMAvast! Home Edition (www.avast.com).Usetheseproductsto scan your hard disk thoroughly and remOlle any suspicious software. You may also need to use the two commands above to complete the process,
Can you identify the problem, and more importantly, how un I fix it? BL Faulkner
A
Win Sock is used by all networl<: applications
to access Windows' TCP/IP stack (the protocol used to communicate over the internet). In your case, it woold appear that something has corrupted the catalog of applications. The way to reset the infonl1ation is to get a command prompt up from the Start menu. First, you can try to reset the Windows T(P/IP stack to its defaults by typing in; netsh in tip reset Try your networ\( connection again to see if this fi~es your problem, If it doesn't you may need to reset the WinSock catalog, At a command prompt type:
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Can't highlight text in Word 2007 I've just hit a really annoying problem in running Word in Safe mode. To do this. open a Run Word 2007. I pasted some teKt from a bo~ by typing run in Vista's search box, and type 'winword la' without the quotes. Word should now web page into a blank document On<:! morning. and was a little bemused when I found load without any Add-Ins, and you should be able to that I couldn't select any text in it. I wondered if select text and change options withoot any problems. there was something unusual about the text I'd The next job is to find out which Add-In is causing pasted, as if it was writethe problem. Open Word Options, protected, but when I tried other which you'll find lurking at the documents on my hard disk, I bottom of Word's Start menu. found the same problem. Navigate to Add-Ins. select I looked in the Options Word Add-Ins from the Manage section, but I can't select drop-down box and a new window anything there, apart from the will open. Here, you can uncheck all your Add-Ins, and then go top-most Popular category. Apart from this, everything through the process of re-enabling else on my PC, which is ronning them one by one until the Vista, seems to be working fine. problem appears again. How can I fix this? Obviously, if you can live without the offending Add-In, Tony Smart ... _ 0\... _ _ _ _ the problem is solved. Otherwise, It's likely that the (_ ] CD "" -1 you may have to look fora 1;;;"_0:..___';;;__;"__:1 specific solution on forums or problem lies with a plug-in - or an Add-In, contact the Add-In provider's • Word Add·lns can sometimes cause as they're known in Word 2007. support to try to find a way to havoc, such as preventing you selecting te.t and changing options You can easily check this by fix the incompatibility.
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COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
HELPFILE
Can I remove copy protection?
HELPFILE
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David LudlDw David has been writing about technology for 11 years and specialises in solvil"lg networking and PC hardware problems, having previously worked in IT support.
Q
I recently bought some musk tracks from the Nokia store and would like to put them on my ,Pod. Unfortunately, all the tracks are in WMA format and DRM protected. Is there any way to n!move the protection so that L
can uS!! these files anywhere? Daniel Burling
A
Your experts
The technical answer is that Ihere are applications that will remove the protection
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from DRM-protected WMA tracks; however,
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it's illegal to do so. Unfortunately. although the
other music stores have started to sell DRM-free tracks, Nokia is dragging its heels and has yet to do the same, although there are rumours that it will drop ORM in 2010. Even if that happens, you'll be st uck with your DRM -protected music tracks. The best advice we can offer is to buy the tracks again from a ORM -free Slore,
such as Amazon.co.uk or iTunes. We prefer Amazon, as
& It's best to buy music downloads trom stores such as Amazon, as the files are not DRM protected
its MP3 file downloads will play on anything. whereas Apple insists on using its own AAC format.
How do I maximise my programs? I'm running Windows Vista Home application, it should be ma~imised. Repeat these steps Premium. I like my applications for every application that you wal"lt to appear and Windows Explorer to maximised. If you want Windows stilrt with their windows maximised. ~~~~;;;=;;:;~~i Explorer to start maximised, select its .. - _ _ shortcut icon from the Start menu and I've tried setting Explorer to remember each folder'S view, but I r--'_ _ "'";:;:" follow the steps above. If your applications WOl"I't start still can't make all Windows appear IJ - maximised. Can you help? ma ximised, there's a trick you can try Peter Johnson that achieves a similar effect manually. Simply start an application and then The solution to your problem resize its window until it fills the entire has two parts, one for screen (place the cursor on any side of • applications and one for the wil"ldow ul"ltil it becomes a --~. double-headed arrow icol"I. then click folders. First, each application has to be ~-manually told to open maximised. You and drag to make the window bigger). can do this by right -clicking a program's When you're happy with the size and icon and selecting Properties. Click On position, close the application. Next the Shortcut tab and change the Run time you start the application, it will be drop -down menu to Maximised, then .. You need to tell applications the same size and in the same posi tion . click OK. The next time you run the to start maxlmlsed This worb with all applications.
J im Martin Having reviewed PCs for over 11 years arld with a keen interest in digital video and photography, Jim cal"l solve your hardware and productivity problems. Simon Edwards With more than 16 years of PC experience, focused on protectil"lg computer users from hackers and other threats, Simon's the best man to help solve security woes.
Q
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DFFICE HELP
144
Kay Ewbank Database developer al"ld
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Reader's tip uSB keybmrd SL..ppuct 1'1 BIOS I was interested to read about Bill Selecting the Integrated Peripherals menu and Wood's problem of an inactive keyboard enabling USB keyboard support fixed the problem. Daug Morrison, [email protected] while installing Windows XP (Helpfile, Shopper 261) al"ld believe that there may be another solution. As Bill states, the FB key doesn't work because "the keyboard is disabled at this pointN. Your solution is that the keyboard may have an 'F' lock, which has to be enabled/disabled to allow the 'F' keys to wor'k. However, having encountered a similar issue recently, ' think the problem lies in the BIOS configuration. I recommend that Bill enters the BIOS al"ld el"lsures that the keyboard is active during the installation process. For me, the problem occurred on myoid PC, which had & Checking that your USB keyboard is enabled in the BIOS could solve the problem of 31"11t"1actlve keyboard during Wll"ldows Instlllllltlol"l an MSI92SX Neo motherboard.
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JANUARY 2010 . COMPUTER SHOPPER www.freedowns.net & www.journal-plaza.net
CONTACTS Please contact t he relevant department at the email address listed above. You can also write to us at: Help Computer Shopper 30 Cleveland Street London W lT 4JD
Please try to give full details of your problem. We need an email address or daytime and evening telephone numbers in case we l"Ieed more information. Although the policy of ComputerShopper is not to publish readers' email addresses, we include them in Help so that other readers with experience of similar problems can share their solution (please also cc al"ly comments to the relevant Help department above). If you would prefer not to have your email address published, please say so. @
HELPFILE
Where are bookmarks and autocomplete file?
Q
I've just upgraded to Windows 7 from Vista. Following the advice in
your feature last month, I installed
it on a new hard disk. I still have the old disk
in the PC and have already transferred my documents to the new disk. Howeve r, I want to move my Google Chrome bookmilrks across, but I can't find where they're stored.
I've also taken the opportunity to upgrade from Office 2003 to 2007, and while everything works fine, I'm wondering jf there's a way to get Outlook 2007 to
complete recently used email addresses automatically, rather than me having to type them in. Does Outlook store this information in a file somewhere? Chris Martin
A
The official way to transfer your
Chrome bookmarks is to use the Bookmark Manager to e ~port them. In Chrome, press Ctd-Shift-Band choose Export bookmarks .. . from the Tools menu. This will save the bookmarks as an HTMl document (in a similar lashiooto Internet Explorer 8, below), which you can then import using the Import bookmarks .. . command on your new installation. If you haven't deleted the Windows folder on your old hard disk, you could boot your PC from it and do this.
A quicker way is to navigate to the bool<;marks file on your old hard disk and copy it to the corresponding folder on your new disk. You·ll need to type in the path, as the AppData folder is hidden in the Users folder in both Vista and ,Windows 7. The path to the folder, assuming E is the drive le tter of your old .;; hard disk, is: E:\Users\ \AppData\ Roaming\Microsoft\ folder and search options. Click the View tab and Outlook. Anyone running Windows XP can fin d untick the 'Hide extensions for known file types' box. Simply copy the file into the corresponding the fi le in
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In your article on installing Windows 7 (Shopper 261) I noticed that in one step there was a 100MB System Reserved p
I understand that the European version of Windows 7 won't include Intemet Explorer. I have backed up IEB and, independently, my Favorites. Could you please tell me how, when the time comes, I can install a browser, as presumably I can't access the internet until I have one. I may not choose IE8, of wurse. Also, how do I im port Favorites into IE8 as I can't find an import facility. [email protected]
Brian Gravestcx:k
The System Reserved partition is creat ed automatically by the Windows 7 installer. It's used by Bitlocker, the encryption tool in Wind ows 7 Ultimate. II you won't use Ultima te or Bitlocker, you don't technically need it, but it's best to leave it alooe, as it's ooly small and won't cause any damage.
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There's been a lot of confusioo surrounding Windows 7 and Internet Explorer 8, but t he final verdict is that the browser will ship with the OS. When you first load it, you'll be given the chance to change the default search provider, but you'll have to install alternative browsers yourself. We're not quite sure what you mean by backing up IEB, but it certainly makes sense to save your Favourites. We'll explain both the export and import process here, just in case you've used a different method . To e~port your Favorites folder from Internet Explorer, click favorites, click the down-arrow next to Add to favorites and then click Import and Export. Click Export to a file, and then Next. Tick the Favorites tickbox and click Next. Select the Favorites folder you want to export. If you want to export all Favorites, select the top-level Favorites folder. Otherwise, select the individual folder you want to export, then click Next. You can now specify a name
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for the Bookmark.htm file if you want to change it from the default setting. Once you've done this, click Export and then finish. You'll need to copy the file you've just saved to a portable device if you intend to move ft to another computer, or share the folder it's stored in if you want to transfer it over your network To import your Favourites to Internet Explorer 8, click Favori tes, click the down -arrow next to Add to favorites and then click Import and Export Gust as you did to export in the first place). Click Import from a file, then click Ne~t. Tick the Favorites tidbox and click Next. Intemet Explorer creates a Bookmark.htm file in your Documents fol de r buy defa ult. However, you can import favourites saved under another name. To do this, click Browse, select a lile and click Next. Select the folder in which you want to put the imported bookmar\(s, and click Import.
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... 11's easy 10 export you r b ookmarks from Internet Explorer and import them in Windows 7
COMPUTER SHOPPeR •
www.freedowns.net & www.journal-plaza.net
JANUARY 2010
HELPFILE
Remote access to NAS drive
Q
I bought a Synology DiskStation 05209+ on the strength of your review earlier th is year, and it's
been great. However, I want to be able to access its manage ment interface n! motely so that I can control file downloads from work and use its other features, such as the IP
camera surveillance. I've heard that it's possible to do this securely using SSH, but I've no idea how to se t th is up. Can you help ? JDSmith
A
We certainly can. First, (og into your D5209+ and enable SSH, which you'l! find in the Terminal
options under the Network Services heading. Next, if your broad~ nd package uses dynamic (constantly changing) IP addresses, sign up for
an account at www.dyndns.com.ThiswillaUow you to choose a free domain name that always
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.. FOI'Ward POrt 22 lor SS H and port 5000 for your NAS drive's management Interlace
points to your currentl P address. When the IP address changes, your 05209+ can inform DynDNS. You'll find the DDNS settings in the Dis\(Station's management interlace under Network SelVices. Simply enter your DynDNS a((ount name and password. To route SSH traffic to your DiskStation, set up a port forwa rding rule in your router's interface to send incoming traffic on port 22 to your DiskStation's IP address (you'll need to give your DiskS tation a stat ic IP address or make sure your router always assigns it the same address). Forward port 5000 to your DiskStation too, as this is the port its interface uses. For more help on port forwarding. see W'NW.ponforward.com. The next task is to download Putty, a free SSH client, from www.putty.org. Install it and launch the program. Enter your DynDNS domain name under Host Name, and make sure SSH is selected. Now click the + symbol next to SSH in the left pane and select Tunnels. Check the Dynamic radio button. Type a port number into the Source port box (it doesn't matter what you choose - you could opt lor 3000) and th en click Add. Click back on Session at the top 01 the left pane, type in a name for the connection under Saved Sessions and click Save. Now fire up Internet Explorer and choose Internet Options from the Tools menu, Click the Connections ta b and then LAN settings. Place a tick in the 'Use a proxy selVer' tickbox and click Advanced. Type local host in the Socks box and enter 3000 (or whichever port number you chose) into the Port box, Click OKto dismiss all three windows.
Running old games in Vista I'm running Windows Vista, but I have some very old games, such as Warhammer. Shadow Of The Horned Rat and Grim Fandango, that only run on Windows 95 or 98. 1also have a Windows 9S CD that I bought on eSay. Is there a way of running both operating systems on my laptop so that I can play these old titles? If not, can I do anything to Vista to make it run games designed for Windows 95 or 98? Paul Nolan
Q
There are a few things you can try to ge t your old games working. The easiest is to use the program Compatibility settings in Windows Vista. These let you tell Vista to act like an older operating system for certain applications. You may need to set Compatibility for your games' installation files, too, To do th is, right-click th e program you want to run and select Properties. Click on the Compatibility Tab and select 'Run this program in compatibility mode for:' . You can then choose which version of Windows you'd li ke to emulate, including Windows 95 and 98, Try both settings to get your game working. If you have no luck, you may need to change the Compatibility Settings. These include forcing
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the computer to drop to a 64Ox480 screen resolution and disabling Vista's advanced visual effects (visual themes, Desktop composition and s'
JANUARY 2010 . COMPUTER SHOPPER
www.freedowns.net & www.journal-plaza.net
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Go back to Putty. Load the saved session and click the Open bLlttOn. YOLl should see a prompt for your usemame. Enter root, and then type the password you use to log on to your DiskStation's interface
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Get name of Excel worksheet
Q
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How can I get the name 01 the worksheet as shown on the tab at the bottom 01 the pa~ to appear in a cell in Excel? Me/Andrews You can use the Cell function to get the name 01 the file so long as YOOJ 've 5<1ved the workbook at least once. II you use:
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C: \data \ [ expenses . xi s JThi sMo nth To get just the name of the tab, just use this fonnula :
This would show that the workbook was saved in the data folder under the name expe nses.xls, and th e currenllab was called ThisMonth.
Cancel Outlook alarms
Q
I'm being driven mad by Outlook 2007.11 I edit an eVi!nt in the past that had an alarm set, the alarm is t riggered and the Reminders window appears. I want to be able to edit past events so I can assign them to particular categories, but having to cancel an alarm that (Kcurn!d in the past is very lrostrating. My current workaround is to move them into the futun! just so I can set their categories. Any better ideas? Jon Ball
A
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Have you got a spreads heet t hat doesn't add up? A Word document thilt needs a text-folTrlatting macro or it databiilse thill'S wa iting for a report to be written ? Don't
fret: we're he re to he lp. Just send your query t o t he ema il address below and our resident office applications expert will find your solution. Please provide as much information as you ca n, including the version of t he app li cation you're using. OJ sample of any datil and dellliis of any steps you've alreildy take n to so lve th e issue.
Kay Ewbank Database developer and productivity expert Ewbank offers help office applications.
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Access totals
Q
I have a Totals Query in Access 2003 that I want to use as the basis of a calculated field on a n!port.ln the query I find the sum 01 two fields - Amount and Quantity. I want to find the value 01 Amount/Quantity, but when I try with the expression: [ SumofAmount ) /[SumofOuant l ty ) I get the error message "Error 3203 - Subqueries cannot be used in the expression
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Error 3203 usually means that you've used a Select statement that includes an aggregate function that evaluates another aggregate function . Instead you should create a Select query instead of a Totals query, using SQL atong the lines of:
A
SELECT Supp l i er . SUM(Amountll SUM(Quantit y ) FROM Yo urTab l e GRO UP BY Sup pl i er
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• Dismiss reminders In Outlook to avoid belng repeatedly nagged over events from the past
Word formatting lost When I save my Word documents as .doc files in Office 2000 I lind that the original formatting is lost when I reopen the files. There's also a lot of gobbledygook, with information about root entries, object pools and default paragraph lonts. How can I stop this happening? Andy McKibbin
Q
A
na me" . AI»+ I ,32 )
Richard Wheeler
The answer is to dismiss the reminder when you're editing the event. That way, yOOJ aren't reminded of the alarm every time you open the event. If you forget and the reminder appears, simply dismiss it on the reminder dialog .
INTRODUCTION
-HI O( CE Ll("fi 1 ena me" . AI) . FI NO("]" • CELl( nfl l e
For some reason your File Open type has been set to be 'RecoverText from any File' Simply change it to 'All Word Documents'.
This assumes your table is calledYOOJrTable and you have a Supplier field t ha t you're finding the unit price for. On a design note, it prob.llbly makes mO(e sense to store the Unit Price and the Quantity fO( items you buy or sell, and calculate the amount per sale rather than having to wor'.; backwards at the end.
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• Use a Select query not a Totals one to avoid aggregating an aggregate when calculating totals
COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
OFFICE HELP
Make Outlook calendar default view I use Outlook 2007, and I want to see my Calendar when I first open Outlook. At the moment, it opens on my Inbo., and I have a tendency to start answering emails rather than checking my calendar. Is there a way to change this?
Q
John Pounder
A
You can set Oudoc!< to open any of its folders first, including Inbox,
Calendar, Contact. Notes or Tasks.
From t he Tools menu, choose Opt ions, Othe r. Next. dick on Adva nced O pt ions, and at the top of the dialogyou'U see a setting for Startup
in this folder. Click Browse, navigate to the folder where you want Outlook to open when you start it, then click OK.
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Excel cell formatting
Q
When I enter product codes in the format 'number dash number ', such as 12-6, Excel changes it into a date, such as 12-June, If I try Undo, Excel deletes the entire entry. How can I get Excel to leave my entries alone? J Piper Excel is t rying to be helpful. If you're entering a one-off value, Ihe way round your problem is to put an initial quotation mark , so enter your value as '1 1-6. You won't see the quote,just the value 12-6, However, as you are entering product codes, you're probably putt ing them all in th e same column, so before you s1art data entry, tell Excel that the entire column should be treated as te ~t , Select the range that should be left as teKt, then right-click, choose format Cells, and select Text. Excel should now behave itself.
A
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.. Set the value for Startup In this folder to alter what you s ee first wken Outlook starts
I have a document in Microsoft Word where the text is in various sizes of the same font (Headings, Capitals and t ower Case). My document prints out on multiple A4 pages, but I need it to fit to a single page. How can I do this?
Q
Bil/Walton
The easiest option is to shrink the document in the printer dialog. If you're using Word 1007, choose Print from the Office button, th en choose Prinl Preview, On the Previ ew di splay, choose the option 'Shrink one page'. II you're using a previous version olWord, you need to choose File, Print Preview. II you hover your mouse over the icons, you'll find 'Shrink to Fit'.
A
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Combine Powerpoint presentations
Q
I am trying to combine two PowerPoint 1000 presentations that have different backgrounds. Each has its own design template. My problem is that if 1 insert the slides from one into the other, the background changes, and I want them to stay the same. Please help! Elizabeth B
If you we re us ing a more modern version of PowerPoint, this would be fa irly easy, as the ability to use multiple design templa tes was added in PowerPoint XP. As you're still using Powe rPoint 2000, you'll have to choose one 01 a number of worka rounds. One possibility is to embed the slides from the second presentation rather than insert the m. To do this, you have your 'destination' presentation in the Slide Edit view, with a blank slide. The 'source' presentation should be in Slide Sorter view, Choose a slide from the source presentation and copy it using Ctrl-C. Go to the blank slide in Ihe destination, and paste the sli de using ClrI-V. You ca n th en resize the embedded slide so it's the right size. You'll need to repeat this for each of the slides you want to get from your sou rce presentation, The second option is to link the presentations by having a third one. First, you need to create a start and end slide that use the Blank layout, so it doesn 't get reforma tted
A
JANUARY 2010 .
change 'On Click' to 'After Previous'. Select th e to your two existing presentations when you third entry, click on th e Start drop-down and copy it between presentations. change the value from 'On Click' to 'With Create a third presentation and add you r Previous'.Your first two presentations will now be bla nk side twice to it From the Insert menu, select Object , Create from File. Browse until you set up correctly. Move to the second slide and repeat all th e actions for inserting the find your first presentation. Click on Link, then Display as Icon. You should see the PowerPoint presentat ion, the text box and custom animations, but choose you r second presentation. document icon on you r slide.You need to drag this icon off the visible slide area; if you can only To view the complete show, you simply see the visible slide area, ~oom out by choosing display your linking presentation. When you 200m from the Vi ew menu, Add a text box (also load it, PowerPoint will ask: "This pre sentation conla ins links to othe r files - Do you want to 011 the edge of the ma in slide) and enter some upda te them?" Select the 'Update Links' option. text to remind yoursell th at this displays another You 'll also need to click three times when moving presentation. Right-click on the te~t bo~ and choose Custom Animation. Clid on the Add from the first presentation to the second. I!] Effect button. and set the Entrance elleclto Box. Click on the Start drop down and change the value from 'On Click' to 'With Previous'. You now need to set the custom •• animation lor the presentation you added earlier. Right-click the icon and '1 ~ _' select Custom Animat ion. Click on the Click to add t itle Add Effect button and set the Entrance effect to Appear. Click on the Add Effect button aga in and change the Object ( Idto.,d lub(lt actions to Show, so that Power Point will show the presentation. You should now have three Custom Animation entries, Select the second • You can use cu.tom animation. to link presentations iI you're using PowerPolnt 2000 entry, click the Start drop-down and
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MAILBOX This month you tell us why building a PC is better than buying one, while one reader has a great tip for preventing companies taking unauthorised payments from your credit card Card sharp How to stop automatic payments
121
Read ing about Zygote's McAfee
campaign (Shopper 261) warmed my heart's cockles immensely. I .Ilso hate having things forced on to me.
However, no resting on laurels: there's more work to be done. There are at least two other similar finms to address, namely Symantec and PC
indefinitely by anyone apart from a formally recognised and regulated financial organisation, and even they aren't perfect. Meanwhile, here's a useful tip. I use a separate debit/top -up card for web purchases. Mine is from PayPal. but many different ones are available. The card is only valid for a year, and isn't a cred it card - you top it up, keeping as much or as little in it as suits you. Every year you get a new number, and you can't ever lose more than the amount you carry in the card, even if your PIN number and card are stolen. I keep a minimal amount in the account unless I know I'm going to need more. This way, the card will expire before the subscription does, so you can buy your McAfee licence without the security risk. The card is also very useful when you go on holiday, for similar reasons. I spent many years working for an overseas (ethicali) banking group, specialising in credit risk management, and I'm astounded at some of the exploits that are allowed to happen these days, even after the worst global financial meltdown in history. I can only say, non iIlegitim;carborundum - don't let the b ...... sgrind you down. jan B
Tools. Both use the same system of insisting that they automatkally renew your subscription by retaining your credit card details indefinitely. I have no idea whether they would send you a prior warning, but even if they do, that isn't really good enough. You might be away on holiday at the time and not able to respond, and you may well have decided to change to anoth er product. I have no idea what I might want in a year's time! And PC Tools insists that you agree to send them fresh details if you change your credit card, or if it expires before the subscription renewal date! This seems to be a trend that is getting worse; I've come auoss other institutions going the same route. The really important issue is that these organisations insist on taking responsibility for retaining your credit card details indefinitely, and you have no idea as to how reliably and securely they maintain this vital information. If your card We'll pass yOOJr request to Zygote and see what he details are compromised and money is stolen from comes up with. That's a great tip, though, and we're your account, will the card company refund you? sure it's one that plenty of other readers will use. It's Also, how will you know which organisation was interesting. too, that you responsible for the leak? And even if you do know, how mention PayPa! since many likely are you to win a case online companies (including Zonealarm) now accept PayPal against a major software as a payment method. company, even if you could This is great news, as it's afford the legal costs? free to set up a PayPal account I would be interested if to buy products, and it means Zygote or anyone else could establish how the card those companies you buy _ ICCI _:=O: . ....from never get to see yOOJr companies view this kind of development. Whatever the card or bank details. It also answer,l can't recommend to .. Pa ying by PayPai stops companies ge tting means they can't take a anyone that they allow credit l\oId of your credit card details to ta ke repeat payment without payments automatica lly card details to be kept your authorisation.
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CONTACTS LETIERSPAGE [email protected] TECHNICAL ADVICE
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SEVEN UP
121
I'm not a regular reader of Shopper but I bought the November issue because of your guide to Windows 7, whkh I needed to get up to speed on. I thought the magazine was a very good read indeed. However, what I found disappo inting was that within the Top 10 reasons for considering upgrading to Windows 7, there was no discussion at all on the impact such an upgrade might have on the ability to continue using any existing applications. To be more
specific,l currently use Windows XP Home Edition and Office 2000 Professional (in partkular Access). I think I'm right in saying that if I had upgraded to Vista I would also have had to spend a small fortune (for very little gain) on the more current version of Office Professional. My point is this; even if there are 10 good reasons for upgrading an ope rating system, if that upgrade also means shelling out several hundred pounds on new applications packages, then there is at least one COMPUTER SHOPPeR • JANUARY 2010
www.freedowns.net & www.journal-plaza.net
LEITERS
very good reason for NOT upgrading. Some discussion of this, in the int~est of balallCe, would have been useful. Specifically, by upgrading to Windows 7 Professional- with its XP Mode - would I be able to continue using Office 2000? Some retailers tell me ~s, while others say no. D~s the XP Mode Ojrerate like Windows XP, or d~s it just look like XP?
Christopher Wright We didn't include much info rmation on Windows 7's XP Mode, as it will affect only a minority of users. Almost all applications that run under XP will work fine in Windows 7, Office 2000 included. This means you won't need to buy a version of Windows 7 that comes with XP Mode. XP Mode isn't just for looks: it's a real virtualised operating system that is designed to allow businesses to upgra de to Windows 7 even ilthey need to run programs that won't work properly with Vista or Windows 7. However, because it's a virtual operating system, you'll need a computer with a processOf that supports virtualisation. As long as you have an AMD Athlon processOf that uses the AM2 sodet or later, you'll have the necessary support. With Intel processors, it's a little trickier. It's best to check your particular model on Intel's website to see il it supports virtualisation,
TERMS OF ENGAGEMENT
121
1bought an Acer laptop two years
ago with one ~ar's warranty, Unfortunately, after the warranty had expired, the laptop started to develop stress fractures on the top 01 the case next to the hinges. I rangAcer and agreed to pay an 'assessment fee' 01 £S2 so that the engineers could take a look at it. They received the laptop on 7th August. Five days later I received an email asking for a further £67 to cover the repairs, payable within seven days or the laptop would be returned without repair, Anxious to get the laptop back so my wife could get her Facebook fix, I paid over the phone the same day. At the bottom 01 the bill, it said that I should allow 10 working days for the repair subject to terms and conditions. Paying it no heed, I just sat back and waited for the laptop to return, but to no avaiL By 7th September, with my wife's queries ringing in my ear, I decided to ring to lind out where the laptop was.Acer customer service politely pointed out that they didn't have the parts in stock yet and didn't know when they would amve. When I referred to the statement about 10 worldng days, customer service were kind enough to point out that it was subject to terms and conditions. Indeed they were kind enough to S
was no indication as to w hen they would be. I just had to be patient but it was unlikely that it would be for another two months. However, this time before ringing off, I asked il they could send me a copy of the terms and conditions. No problem, they said, we'll see what we can do. Shortly after, I received a strange email from Acer: "Hi. We have nothing in writing that stipulates that it is something that we offer. If we go by Trading Standards they deem three months as a reasonable timeframe for a repair. But we say 10 working days dependent on the availability of spare parts." While wondering what "it" referred tO,1 received another email stating that my laptop had been fixed .md was on its way back to me. I dm now waiting patiently for it to drrive. The mardi of the story is: if you get a bill that quotes terms and conditions which aren't there to read, ask for them as it can make previously unobtdinable spare parts magically appear out of thin air. Gavin Sinnott It's uncommon for a repair to take as long as yours did, but you're right that it's always worth reading the terms and conditions. Of course, this will only enlighten you as to the facts, and doesn't help much il you don't like what they say. An alternative is to take your out-olwarranty computer to a third·party company, but as we saw when we did an undercover investigation of such firms (see Shopper 247), none was particularly impressive. When buying a laptop or a desktop computer, it's crucial that you also take its warranty into account. It's one of the important factors in our overall star ratings in our reviews, and we reward companies that provide two or more years' worth of cover. It's a shame that more laptops don't come with longer warranties, and it doesn't even matter how much you spend, as certain companies have a standard one-year warranty across the bo
.... Getting your laptop repaired out of warranty is not only cosily, but can 1I1~ lellve you wltoout a computer for months on end
BUILDING A GOOD REPUTATION
121
1 bought d PC from Gingert; for my
son last November as a Christmas present. It duly arrived in time for me to install Windows and set it up for him. He was chuffed at Christmas and all was well. However, the PC refused to boot dt the first attempt in January, dnd slowly got more reluctant over the weeks. I tried to contact Ginger6 by several means, but had no reply. Eventually the PC wouldn't boot at all, and the BIOS couldn't find the hard disk , I knew if I opened the CdSI' the warranty would be void, but I put in a sp.are disk and set it bdCk up. I carried on trying to contact Ginger6, but there was still no response. Eventually I logged on to Seagate's >vebsite and within five minutes I had an order for a warranty return. I posted the drive to the US but only had to pay to send it via Royal Mail to UPS in Derby. Three days later I had a brandnew SooGB disk. I have now gone back to building my own PCs and spent £SOO sourcing the components separdtely online, all of which were delivered on time. I will never buy a pre-built PC again; the standard of customer service Irom component manufacturers is on a different planet to the box-shifters. Mark Sud/ow
E>
WRITE IN AND WIN! If you want to make the most out of your home movies and photographs, then Adobe's Photoshop Elements 8 and Premiere Elements B are the best and easiest way to do so. If you fancy getting your hands on thoese products, there's no need to put yoor hand in yoor pocket; all yoo have to do is write a great letter. Get it printed as our Star Letter, and a copy of both applications will be winging its way to you in the post. Photos hop Elements 8 is the best home photo-editing application. Its powerful featu res are taken from the full Photoshop application, so you can get thoe sam e resu lts, but Elements is a lot eas ier to use. Prem iere Elements B d~s a similar job for movie making, pulUng its features from the high-end Premiere software, but making it easier to use so you'll be able to produce Hollywood- style movies from the comfort of your home.
PLUS! Every published letter-writer w ho provides their address also recei ves a Computer Shopper mug
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JANUARY 2010 . COMPUTER SHOPPER
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LETTERS
This is the first time we've heard of a problem with Ginger6's communication, but you're certainly not the only person to decide t hat it's
belter to build your own PC instead of buying a pre-built system. Naturatly, there are p!"os and cons to each approach, but having built pes oorselves, we know how 5
You might not benefit fro m the convenience of a pre-configu red operating system or a single point of contact for warranty repa irs, and you might even end up spendi ng a little more, but as long as you 're happy to deal wit h any defe ctive hardware yourself, it's often an excellent way to get a new Pc.
a computer that yoo've j)\JI together yourself. You atso gel the benefit of choosing exactly
which components you want, and gellhe best prices for each one. As long as you can wield a screwdriver, it's incredi bly easy to build a PC, and all t hese reasons are why our book, Build a Better PC (see www.magbooks. c;om).hasbeen
selling so well over the past couple of years.
DESTROYING DISCS (PART III)
121
Following the discussion in the previous couple of issues about how best to destroy your unwanted CDs and DVDs, I use a simple hammer blow to smash discs very easily. Of course, you must first cover them with a cloth to prevent flying shards and splinters. It's also a foolproof method of disposing of unwanted hard disks. Syd Mercer
I'm sure you're right to say that using a shredder with an optical disc slot is the best way to destroy optical discs. Unfortunately, I don't havt' one, but I do have a blowlamp. t stand it on my hob with the extractor fan going, and waft each disc through a gentle flame until it warps and the write layer bubbles. I'm confident that this is an effective, if smelly, way of making them unreadable. Ciary Seymour
... Alloough most people prefer to btJy a complete pre-built pc, building one yourself isn't difficult
and there are lou of advantages
For anyone wonde ring how this topic started, it was our review of liteOn's iHAS 324 DVD writer (see What's New, Shopper 260). As well as burning data, it can also erase discs, but takes ages - around ha lf an hour for a single-layer
... A surefire way to destroy data on a hard disk Is to put it through a shredder DVD. We're sure there are plenty of other faster ways to destroy DVDs and we're keen to hear about other inventive ways of doing it. Talk ing of dest roying hard di sks, we're not convinced that a ham mer blow will obliterate hard disk platters, unless you first remove the cover. Wh ile you can't exactly buy one for home use, industrial hard disk shredders are rathe r amusing to watch in action. You can see our favourite clip at hUp://tinyurl.com/disk5hredder.
CANT BUY AWARD-WINNER For months now you've been recommending the MSI Digivox Duo TV tuner (Editor's Choice, Shopper 261, page 38), but I've never yet found any online retailer who has any in sto(k, even the ones you quote in the magazine. For instance, www.<:ustomptwarehouse.w.uk in issue 261 doesn't even list it. If you do a Google search for it, you get some reviews, so I guess it does actually exist somewhere, but it doesn't seem to be available to buy.
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COMPUTER SHOPPER SHOPPER OFFICE Editor David ludlow david@computershoppe',co.uk ~puty
Editor Jim Martin
i [email protected]
Reviews Editor Seth Barton ~eth@Computershoppff. CO. uk
Features Editor Simon Edwards 5imon@Computooi>apper,co.uk
OnUne Editor Tim Sm~lley tim@Compu termoppff.co.uk
PRODUCTION Production Editor Janey Go-ulding Art Editor ( olin Mackl~wOfth Art Editor Anand P~rmar GroupArt Editor Bill Bagnall ~puty
SHO PPER LABS Senior Staff Writer Alan lu alan@computerl hoppe,.co.uk
Senior StalfWriter Kat Orphanides
ADVERTISING Fax 020 7907 6600 Email [email protected] Group Advertising Director Richard Bennett 020 7907 6640 ~puty Advertising Manager ArnJrea Mason 020 7907 6662 Senior Sales hecutive Adam WiUboum 020 7907 6621 New Media Account Manager Gary Rayneau 020 79lJ 7 6812 Ust Rental Anthony White 020 7907 6471 ADVERTISING PRO DUCTION Fax 020 7907 6066 Production Director Robin Ryan 02079076052 Production Controller Natasha Ross 020 7907 6OS5 COV ER CD/ DVD CONTACTS Graham Smith 020 79076335 Cecil Ashitey 020 7907 6333
Stall Writer Barry de la Rosa
SUBSC RIPTIO NS Tel 08448440031 Fax 0844 8S6 0650
barry@compu tersh0ppff.co.uk
Emailcom~eheipHne.co.uk
k~t@computer$hoppe,.co.uk
CO NTRIBUTO RS contlibutO(s@>compu!ers/Joppe,.co,uk
Adam Banks, Gareth 8.earn, Mike Bedford, Simon Br~, Mel Croocher, Elaine Edwards. Kay Ewbank, Steve H a i ~s, Simon Handby, Da~ id Md in oon, Stewart Mitchell ~n Pitt, J u~an ProkaUl, Nik Rilwiin>an, Da~ id Robin>an, Will Stapley, Jon Thompson, lain White PHOTOGRAPHY Danny Bird, Timo Hebd itch, Andrew Ridge , Hugh ThrelfaU
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COMPUTER SHOPPeR •
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JANUARY 2010
LEITERS
Ii> We try hard 10 ensure l!\a! the
price, but instead we have a rigorous checking
of components in the specifications when they
products We rec:ommerKI ate available to buy. but slock does occasionally run out
system where prices and suppliers are
supply their hardware?
Perhaps you should check whether the items you recommend can actually be found in the real world.IUke you r magazine, and have bought several things based on your reviews, but I've come up against a brick wall on this one. Peter How We're sorry to hear that you've had trouble buying a Oigivox Ouo, but we're assured by MSI that it's still a current product. Currently we can't find it in stock, either, and have removed it from the Editor's Choice section. The reason we haven't replaced it with another tuner is that we liked MSl's software more than other companies', although Terratec's recording application is also good. If 'Iou have a version of Windows that comes with Media Center, however, you should simply buy whichever dual-tuner USB dongle is the cheapest, as they all work with Microsoft's excellent interface. We didn't want to assume that all readers have access to Media Center, hence our choice of the DigivoK Duo. We pride ourselves at Computer Shopper on providing an extra service Ihal many magazines and websites don't checking for the lowest prices from reputable online retailers. We could simply print the manufacturer's recommend ed
Graham Lloyd-jones
triple-checked just before we go to press. Th e
reasOfi we do this is because it makes little sense to compare products based
Memory can be a confusing component to
identify. as the various types do indeed look very similar, Most PCs today have 00R2 RAM, but have no control over what this in itself isn't enough information to match happens over the four weeks the memory currently installed. after the magazine goes on sale, There are various easy ways to determine the and it's not uncommon 101" the supplier we type of memory you need. The easiest is to list to run out of stock, even though we try to download CPu-z from www.cpuid.com.This will ensure that we pd a suppli er with plenty of tell you a wealth of information about what's products ready to ship. inside your pc, including the part number of 'lour motherboard and processor. It goes into great I CAN'T FIND MY MEMORY detail with memory, especially if you click on the SPO tab. Here, you'll find the speed of each You would think that replacing a RAM module wou ld be easy. I've installed module {under Max Bandwidth) along done it before with no difficulty, with the manufact urer, part number, serial numb er and even the week it was manufactured. but that was when I knew what type I needed. The drop-down menu lets you select each RAM With my current PC, I'm unsure of the type of slot so you can see which are module I need because it isn't specified on the empty and ready to accept eKiSling module itself. more memory_ When I looked for a Using this information, ~you should be able to buy replacement module online, additional modules from a I found a vast array from supplier such as Crucial whi ch to choose. Many of (www.Cfuciai.comluk).This them looked the same, but had different na mes such as "• "• site includes a System • DDR, DDR;! and SDRAM, Scanner tool, which you can • •• I've not had much help use to check that you're from Mesh's technical buying the correct RAM . It also shows a diagram support, either. Do you think it would be a good of your memory slots, ... CPU-Z is .. free utility tkat will tell you idea to force manufacturers more about your memOfY modules than showing what size module is installed in each. til to supply a plain English li~ you'll ever need to know on artificial prices. However, we obviously
121
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JANUARY 2010 . COMPUTER SHOPPER
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Perfocmance ciln be a big issue with security software, bot not with Outpost Antivirus. It has been written from the ground up to be incredibly efficient.
The result is that you can stay safe from malicious software without suffering any performance reduction. Keyloggef5 are one of the biggest threats today, as they let hackers record usernames and passwocds that yotl enter on your computer. With Outpost Antivirus Pro yotl can rest easy, as the dedicated keylogger
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IMSI TurboCAD Deluxe 12.5
ProcessCapture 3.1
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TurboCAD Oelu~e 12.5 helps you produce precision-designed graphics and visual content. It provides a fully customisable environment for developing better digital objects. The advanced new LightWorks 7.5 engine provides usef5 with even better visualisation capabilities. • Hundreds of custom designed effects available through UghtWorks Archives Flicker • Free rendered views while moving, rotating and zooming • Adjustable density levels for scattering mediums, such as fog • E)(port to GIF and PNG files with transparent • areas (Alpha Channels) • Redesigned PDF file e)(port. •
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The Panorama Factory V4.5 Legacy Edition
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With its easy point-and-click interface, Slideshow Studio 2010 allows you to create great auto-playing slideshows with music and animated transitions quickly and easily.You can export your finished masterpiece as a Windows Media Video (WMV) file and upload it to YouTube, making it viewable on just about every computer. 1/ you want to get creative, you can insert your own text and graphics, overlay photos on other images, add subtitles and even brand your slideshows with a comer logo. As you'd expect. you ca n choose which transitions are used between photos, and match the length of the slideshow to your bacbng track. 1/ you want a slideshow wi th the minimum of hassle, just choose a theme and let Studio 2010 do th e work for you. Alternatively, the tirneline lets you control every element, including text fading in and out. The editor even lets you resize and rotate images.
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