Checklist and Countdown for Pre-opening Actions

OrientalHospitality.com

Deadline

CHECKLIST AND COUNTDOWN FOR PRE-OPENING ACTIONS ADMINISTRATION: GENERAL MANAGEMENT

Month before Opening

Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

General Manager introduction to owning company and engineers project General Manager work permit / visitor’s permit / drivers licence

Choice of legal consultant General Manager legal authorisations Leases: General Manager housing and preopening offices Reception pre-opening budget Opening of bank account Receipt of funds Temporary set up of administrative offices Supplies (furniture, equipment, office equipment) Office, equipment and furniture Set up of communications systems – administrative offices – telephone – Fax – email – Internet

PROJECT: EFFECTIVE DATE: Jan-00

OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Photocopy machines Hire General Manager secretary Reception documentation / project studies Feasibility Financial plan Income tax law Economics and local environment Contracts and agreements Marketing & Sales Commercial Plan (PAC) Basic hotel program Technical data Small Operating Equipment-Furniture Fixtures Equipment lists Survey studies for Pre-opening Budget establishment      

  




OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Reading of all documents for general information Reception manuals Welcome Charter + and Product Standards General Manager Agenda Human Resources Food & Beverage Financial Rooms Division Commitment to Excellence Moments Hotels Security Hotels Food & Safety Hotel Pools 

         

Ensure knowledge of procedures manuals and subsequently distribute them to department / section heads for execution Follow up of actions defined in the Preopening manual Work site follow up Site photographs Mock-up rooms Work site meetings Progress reports    


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

General Manager monthly report to Regional Managing Director Commercial protection Hotel / Resort Restaurants/Bars Salons/Banquet rooms   

Rights to set up signs – public area Install public hotel sign On-site Airport  

Enrol hotel with required agencies


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Enrol General Manager and Expatriates for Ircafex withholdings Licences to operate hotel services Insurance Hotel vehicles insurance Third party coverage during construction Work place accident insurance Stocks Insurance plan following opening  

  

Security during construction Authorisation for remittances in foreign currencies Ircafex Expatriate salaries General import costs International promotional / advertising costs Technical assistance fees Fees for other hotel operations and other operating expenditures Travel expenses, etc    

 



Import licences


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Security contract Contacts Embassies City Hall Airlines representatives Hotels representatives Hotel trade union Tourist office Police Fire department Chambers of Commerce Hotel management colleges Etc.           

Regular visits to the work-site and on-site remarks regional engineer faulty work Hotel organisation chart Job descriptions Department / section operating programs Choice of employment agency (optional) Market for local purchases


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Definition of hotel purchasing policy Interview department / section head candidates Expatriates Local  

Shop contracts Meeting with Sales & Marketing Director RE sales co-ordination. Sales blitz and sales actions Draw up reserve lists with Technical Director-DM (upon his arrival) Procedures for non-conformity reserves Summary of Pre-opening budget manning level and hiring schedule Social benefits plan Personnel housing Transport  

Training plan Local Abroad  


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Hire Personnel Manager Distribution of manuals, Pre-opening Actions guide and Check Lists to heads of departments Prepare files for department and section heads Legal text for employment contracts (permanent / temporary / seasonal) Weekly meetings of section heads. Preopening budget actions follow up. Non-conformity reserves 

Draft internal policy and regulations Legal text of internal regulations Organisation of reception for hotel and offices


OPENING DATE:

DATE:

MONTH NO:

Remarks


Deadline



Description

Progress Status

+6 months

Action -6

-5

-4

-3

-2

-1

Not

In

Comp-

Started

Progress

leted

Security / fire and emergency instructions for the hotel Certificate of safety and hygiene Negotiation of shop contracts Define policy on invitations and expenses for hotel promotion Transfer of temporary offices to the hotel Telephone distribution Room pass reception keys Spare parts stocks Maintenance contracts following guarantee


OPENING DATE:

DATE:

MONTH NO:

Remarks

Checklist and Countdown for Pre-opening Actions

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