Chapter - 2 QUIZ

Chap Chapte terr - 2 QUIZ QUIZ

1) Operational management is responsible for directing the dayto-day operations of the business and therefore needs transaction-level information. 2) Deciding whether to introduce a new product line is the responsibility of an operational manager. 3) Tata Motors had to revise many of its manufacturing processes to support digital manufacturing. 4) Transaction processing systems are most commonly used by the senior management level of an organization. 5) A transaction processing system is a computerized system that  performs and records the daily routine transactions necessary to conduct business.

6)

A hotel reservation system is a typical example of a management information system. 7) Management information systems typically support nonroutine decision making. 8) Enrolling employees in benefits plans is a business process handled by the finance and accounting function. 9) Functional systems that support business processes within a single f unctional group, such as human resources, are being phased out in favor of cross-functional systems. 10) Managers need TPSs to monitor the status of internal operations and the firm's relations with the external environment.

11) Most MISs use sophisticated mathematical models or statistical techniques. 12) Decision-support systems help managers make decisions that are unique, rapidly changing, and not easily specified in advance. 13) Decision-support systems use internal information as well as information from external sources. 14) ESSs are designed to serve the middle management of the organization. 15) ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS. 16) ESSs are designed primarily to solve specific problems. 17) Information supplied by an enterprise system is structured around cross-functional business processes.