Apply the Cultural Web Model

Apply The Cultural Web Model - Feedback

This task asked you to examine an organisation (or other) you are familiar  with with in the contex contextt of Johnson Johnson and Schole Scholes’ s’ Cultur Cultural al Web model. model. Some Some examles examles using the !"’s !"’s #ational #ational $ealth Ser%ice Ser%ice are gi%en below. below. &ead through it and comare it to your own web ' it may hel romt your thoughts and enable you to de%elo your own analysis further Johnson and Scholes’ model is gi%en below

Symbols

Stories

Power Structure The Paradim

Rituals and routines

Company structure Methods of Control

 Adapted from from Johnson and Scholes (2006)

Stories • • • • • •

#ew Cures *illains (oliticians and self+interest) $eroes and heroism amongst staff  Change agents are fools ,edics %s managers The golden age of the #$S

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Routines and Rituals • • • •

• •

Ward rounds Clinical rituals Consultation ceremonies -atient institutionalisation (waiting rooms utting to bed waking u medication) $and cleaning /laming next tier 

!ranisational Structure • • • •

$ierarchical ,echanistic -ecking order of ser%ices ' olitical riorities Tribal

Control Systems • • • •

0inancial &eorting Waiting lists Targets -rofessional resonsibility

Power Structures •

• •

0ragmentation between rofessional bodies doctors senior clinicians managers and administrators 1ld boys’ network -oliticians

Symbols • • • • •

Terminology and acronyms White coats2uniforms &etinues 3octors’ dining room /ig institutions

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The Paradim • • • • •

#$S is a 4good thing’ -ublic ser%ice 5 #ational 6nstitution 0ree at oint of deli%ery Clinicians’ %alues -ro%iders know best

(Adapted from notes from the School of Management, Salford University)

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